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SERVICE MANUAL
For SS4451 Only
MOBILE TERMINAL
(V1.0)
COMPANY CONFIDENTIAL
All Rights Reserved
M4 Confidential
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Revision record
Date
Revision
Version
V1.0
M4 Confidential
Revision
Cause
Section
Number
Change
Description
Author
Kun
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CONTENT
M4 Confidential
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M4 Confidential
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Chapter 1: Summary
The SS4451 is an excellent single SIM smart phone and running Google's Android 5.0 OS. The
details of specification shows as below:
Phone Type
Bar (WCDMA)
OS System
Android 5.0
Antenna Type
Dimension
Platform
Monopole
Length/Width/Thinckness:143.35mm*71.4mm*7.8 mm
MTK6735
GSM: 850/900/1800/1900 MHz
Band
WCDMA: BAND1(2100)\BAND2(1900)\BAND5(850)
FDD: B2/3/4/7/17
SIM Card
eMMC
RAM
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Single SIM
8GByte+(8G)bit
N/A
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Nand Flash
Expansion Memory
Maximum Capacity of T-F
card
Battery Capacity
Main LCD
Touch Screen
Function Key
N/A
Side Key
Top Key
N/A
QUXGA(13Mega)
5M Fixed Focus
Bluetooth
Bluetooth 4.0
USB
USB 2.0
Wi-Fi
PC Sync
Yes
IrDA
N/A
Input Method
Google input
SMS
Yes
MMS
Yes
STK
Yes
Polyphonic Melody
Stereo
Melody Format
Video Format
64-Tone Wavetable
Yes
MP3/MIDI/WAV/AMR/AAC/AAC+
MP4/3GP
Recorder
Yes
FM Radio
Yes
TV
N/A
TV-OUT
N/A
I/O Connector
Independent Earphone Jack
Sensor
Number &Type of Speakers
Vibrator Mode
GPS
Yes
Voice Recognize
No
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3. 4 Camera Interface
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Power on problem (No power on, Auto-Power on/off, Phone totally dead, Restart
automatically)
Display failure (No display, LCD backlight malfunction, Segments missing, Black display,
and Contrast malfunction)
Call problem (Call drop, No incoming audio, No outgoing audio, Cannot receive call,
Cannot dial out, Bad voice quality, and Low receiving volume)
Other Function problem ( No ringing tone, No vibration, Vibrator abnormity, Clock fault,
Cannot read SIM /T-F card, Phone password locked, Cannot upgrade software, Show "high
temperature", FM Radio fault, Touch screen issue, Bluetooth issue, Camera issue, Wi-Fi
issue, etc.)
In the mobile circuit system, all the electrical connecting trace can be divided into three types,
such as power supply trace, controlling trace and signal trace. When analyzing the RF failure case,
for the active circuit we should first check the power supply, then control circuit followed by the
signal flow path to remove the failure step by step. When debugging the RF malfunction, we
should diagnose the RX part first before TX.
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Upgrade firmware
N
Charging or
replace battery
Is battery normal?
Y
Is power switcher normal?
N
Rectify or
replace
Y
Defective mainboard
Measure power on
current
End
Upgrade new software for the mobile phone; Check the battery is normal or not, if the
battery is broken or lower voltage, replace it; Check battery connector (J302) is normal or not,
if the connector is broken, missing, disconnect, re-solder or replace it; Check the power on key
is normal or not, if it is abnormal, replace it; completed all above steps, you still cannot solve this
issue, please follow the next steps.
2)
No power on Current
If the mobile phone cant powered on by battery, we can use the DC Power Supply to check the
mobile phones power on current. After connect mobile phone with DC Power Supply, press
power on key, then check the current value;For No current (0mA) issue, it means power supply
circuit problem, and we can follow the product circuit diagram to check this power supply circuit
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For Small current issue, it means software or periphery circuit problem, we can try to upgrade the
new software or check all of the periphery circuit.
4)
For large current issue, it means this mobile phone must be short circuit, the most probable cause
chipset are CPU (U201), Memory IC, RF IC, RF PA (GSM & WCDMA), ESD protection Diode,
etc.). We can attempt to touch these chipset, and feel the temp is normal or not. If one of the
chipsets temperatures is abnormal, replace it.
Resolder/replace
Resolder/replace
NN
Replace
Replace LCD
LCD
Is
Is LCD
LCD normal?
normal?
YY
NN
Is
Is the
the relevant
relevant
component
component normal
normal
Replace
Replace the
the
component
component
YY
Replace
Replace CPU
CPU U201
U201
End
End
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Upgrade firmware
N
Is audio setting normal?
Adjust setting
Y
N
Is receiver connect
contact point normal?
Clean or adjust
receiver
Y
N
Is receiver normal?
Replace receiver
Y
Repair audio circuit
End
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Upgrade firmware
N
Is audio setting normal?
Adjust setting
Y
N
Rectify or
replace
Is FPC/connector normal?
Y
N
Is MIC normal?
Replace MIC
Y
Repair audio circuit
End
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Upgrade
Upgrade firmware
firmware
Is
Is audio
audio setting
setting normal?
normal?
NN
Adjust
Adjust setting
setting
YY
NN
Is
Is headset
headset normal?
normal?
Replace
Replace headset
headset
YY
NN
Resolder
Resolder or
or
replace
replace J401
J401
Is
Is audio
audio Jack
Jack normal?
normal?
YY
Is power supply normal?
NN
Resolder
Resolder or
or
replace
replace U301
U301
Replace
Replace CPU
CPU U201
U201
End
End
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Upgrade
Upgrade firmware
firmware
NN
Is
Is audio
audio setting
setting normal?
normal?
Adjust
Adjust setting
setting
YY
NN
Is
Is speaker
speaker normal?
normal?
YY
Replace
Replace speaker
speaker
NN
Is
Is USB
USB sub-board
sub-board FPC
FPC Or
Or
CONN
CONN normal
normal
Replace
Replace FPC
FPC or
or
CONN
CONN
YY
NN
Is power supply normal?
Resolder
Resolder or
or
replace
replace U301
U301
YY
Replace
Replace CPU
CPU U201
U201
End
End
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Upgrade
Upgrade firmware
firmware
NN
Is
Is headset
headset normal?
normal?
Replace
Replace headset
headset
YY
Replace
Replace MT6627
MT6627 (U1000)
(U1000)
End
End
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TP failure
Upgrade firmware
N
Resolder or replace
FPC/connector
Is FPC/connector normal?
Y
Is TP normal?
N
Replace TP
Replace U301
End
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Upgrade
Upgrade firmware
firmware
NN
Resolder
Resolder or
or replace
replace
FPC/connector
FPC/connector
Is
Is FPC/connector
FPC/connector normal?
normal?
YY
NN
Is
Is camera
camera normal?
normal?
Replace
Replace camera
camera
YY
Check
Check if
if the
the power
power supply
supply
OK?
OK?
NN
Replace
Replace U301
U301
YY
Replace
Replace CPU
CPU U201
U201
End
End
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Upgrade firmware
N
Is Vibrator normal?
Resolder or replace
vibrator
Y
Repair vibrator
circuit
End
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Upgrade firmware
Is battery/charger
normal?
Y
Is USB subboard/FPC/connector
normal
Replace
battery/charger
Rectify/resolder/
replace
Y
Is charging Switch U303
and PMU U301 OK?
Resolder or
replace U303/U301
Y
Replace CPU u201
End
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Upgrade firmware
N
Is BT antenna normal?
Replace antenna
Y
Repair BT circuit
End
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Upgrade firmware
N
Is WiFi antenna normal?
Replace antenna
Y
Repair WiFi circuit
End
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Upgrade firmware
N
Is GPS ANT normal?
Replace ANT
Y
Repair GPS circuit
End
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Upgrade firmware
N
Is RF parameter normal
Y
Is RF ANT normal
Re-calibrate RF
N
Replace RF ANT
Y
Repair RF circuit
End
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Description
Remarks
MTK_AllInOne_DA.bin
MT6582_Android_scatter
Scatter-downloading file
USB_Driver1.7.4
M4 Confidential
Windows Vista or 7
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one:
Find
the
file
of
USB_Driver1.7.4package
path,
and
then
run
the
USB_Driver1.7.4.exe. (Attention:Do not connect the cable with PC when you install the MTK
USB Driver.)
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Step one: double click the executable file flash_tool.exe to run the flash tool, the first time to
run the tool, an error prompt will pop up, just click OK to ignore it .
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Case two: What should we do, when the downloading process is completely?
Solution:
You should check if the IMEI is existed. Otherwise you should re-write the IMEI. The code to
check the IMEI: *#06#
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1
2
3
4
5
6
7
8
9
10
11
12
13
TP FILE
LCD_ASM
FORNT HOUSING ASM
PCBA
CAMERA 5M
CAMERA 13M
RECEIVER
COPPER FOIL
MOTOR
SPEAKER
CAMERA LENS
FRONT CAMERA
SPK ADHESIVE
14
15
16
17
18
19
20
21
22
23
24
25
RF SHELDING
BB SHELDING
FENJI SHELDING
BATTERY COVER ASM
SCREW 1.4*3.5
SCREW 1.4*2
REAR ASM
BATTERY COVER ASM
CABLE
SIDE KEY FPC
MAIN FPC
SUB PCBA
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