You are on page 1of 62

.

!"

"
#

"

%
&

% &
"

"

"

'&

"

'
,

% $ ()
)
% (
% $

&

"

&

"

(&

% %
&

- *
)
)
( %

* +

+ $
.

&

'

%
)/ (* &
. 0

'&

%1

,-

)
)
)

&
%

&

%
(

)
)

,/

.
&
&

(
"
0

1,
)
)

. 0
%

3 3(3
8
"

'3

&
%
$)&
9

&

$
&

1
&
%

&2

%
%

&

%
&
9

3%
+
&

:
%
%%
&
&

+
%

8
3
&

&
&

2 &0
3

)$ )

;
<

42

%
%
&

%
5

42 +
42

+
+&

5
42 +
4)

47
42

.
+

5
%

5
6
1
3

+
+ 5
+
5
%
5

3
+3

Activity:
:
;
+
=

&

2 +
2
2

5
5
5

5
"
&

>

%
(

)
)

. 0

(
"

&

%
?

@
&

&
0
&A

%+

&;
%

&

&
#
&
)
+
+&
7

*
&

$ 4

5)

&2
3
&
+&

.
&

<
)

/
2
% =
+

. 0
+

&
%

&"

&

; +

2
)

$;&

3
%
%

&
6/

@
+*
C
D

%+
&
$

8. *
9 *

8. *

. 0
:

% +
&B-F
% &

0
)

&

&2
3

Slice 4
0%

Words
7%

+
%+
+

3
Voice
38%

3
&

Body
langage
55%

%
=
2

% &#

+3

%
+

+
% 5

% +
+

3%

+
9 *
G

% +%+

#
+
#

+
3

&
9

+
)

%
&

2 +5

%
)

. 0
H

%
3
+

&?
+

?
',

*
&)
%

@
3
%

&

$
=

2
2

&

5
5

'

%
2

D
&
+

5
+
5
D
+
?

$
+

+
&G
+

+
& D

&

&
+

+%+

&

',

:-

* $ %

. 0

(
1A
8

+
+9

7%

/
%

&

+
% ?

@
3

!1I

+
5

.
2

&8
9

% +

+5
+
+

"1
+
8
;

&

+
5

J
9

;1

+
8
%
9
&

/ (* &

1%

:1A
8 %
+

3%
3
3
%

3
&

3?

3
&
9"

&

:
2
2
2

<+
D
+

+
+

$
%
&)

''

'-

<1

(-

&

2
)&

(
; +

;&
%

%
(

)
)

,(

.
&
&

'

( '21

= (0

% >

&$

+
= (0

%
.

'

$ +

= (0

%
%

%
.

$ +

(
9

( '=1

'(

2
-

(' 1
%

0
Session: __________

What are the most important things I have learned in this session?
Record your thoughts, impressions and reactions during the session. This personal
learning diary is strictly for your own use.

'-

!
!"

!
!
!

"

&

% %

&

%
#

"
$
%

'

'
!

'(

"
)

&
*
+

"

&

% %

, .

%
3

44

&
,

"

44

"

"

"

)!
6

$ *
7

7
"

/ "
#"
#!

$
,
$

0
"

$ %+
$ %
)

"
"

1
2 "
"

&

Activity:

%
,
(

,
$ %

6
<

"!
"

"=

"

)!

"
6

2
!
"
-

$
"

"

7
!

"!

"

7
7

"
$

, .
?

"

! !

"
!

"
%

"

"
!
;

"
!

! !
@
!
!

!
!
$

9
#"
>

! !
<
=
#

"
!

>
/ "
*
!

,
!
!!

'8

"

, .
>

!!
" "

$
"

"

9
!

" "

<
"

"7

"

"

;
"

"

'

(
*

"
6

, .
$ 9

,& %
1%
"

!0
)

$
! !

! "
!
7

!
!

!
7#

6
,

$
%
:
"
/

6
<
!!

$
'

$ $
&

=
+
$ $
&)

"AC
B AC
B
?
!
-!
AC
B "
"

''

AC
"

AC

$%

"
:

$
B
% B
--

, .

/=

<

&
&

, .2-

, .

,!

$ 9

/
,& %
:! !

,!

"
"

"
!

)
!

!
"
"

!
:

"

D
"

% $
&
%

"

$
"

.
%- $

&

!
!!

7
7

"
/
%

!
" .
"
"
7
7
,

')

%
(

6
;
6

;
0
6

"

,&
&
$.

CF
!

$
$B
-!
.$ B

;
AC
AC

'
.$ B
-

!
AC

$B
/

A7C

* -

+ , &

F
"

'E

$ G
"

?!

$ %
& $
$

;
,

, .

"

%4

H G

-$
)

)$

'

, .

&

$ %
! !
+

!
"

&
!

+
%

"

&&
%

"
2

$
.
"
$ B;

! "

! ";
!
!

!
"

"
!

! C
!

"
!

"

!
!
!
!

A
"

!
!

"7
"
!

<
-"
!
:
"
!

'(

5 $.&

'6

5 $.&
'6

*
"
!

!
;

! "

%
!
!
!

!
F

"

!!
"

!
!

F
!
!

! "

"

!
!

!
"

"
-

"
"
"
"
!"!

!
!

"
7
!
F
!"
"7
!

,
+
. $
$ $ 1

%
'

'
1
&

$ &)

!
!F
"
!
"
!

'I

"

8 -9
(

,
% $
' 6

%7

(
*

$ 9

%
D

, .

"

'

$
-$

%
"

+$ +
%
.

&
%

"
-

"

!
!
"
>
%<
=

" A

"
A

"
6
!

!
0 $

0
$
. %

% -

"

"

" A

"

4
"

"

" A

"

!
"

"

" A

" A

"

"

"

J ;

" A

"

"

"

"

! !

0 ;

"
!
!
"
"
! D

"

'

0, 1

, .
$ >

?
!
(K

"
!!

,
%

!
"

Slice 4
0%

Words
7%

!
Voice
38%

"

Body
langage
55%

/
6

6
"
!!
!
!
@
"

"

"

!
!!

"

: 1
0

" "$

"
!
"

<
=
!

%
!

!
?

!
!!

'

" $
;

"
7

"

*
@
@

"
"

"
!

"7

, .
$ 9

%
!

"
B
?
"

.
F

.
8

!
%

"

!
7

3
-

!
"

7
?
"
! 7
;
?
"
B
?
!

"

2
! !

"
!!
!

"

"
-;

+
!!

"

6
!

" "

!!
!

!!

'&

;/

1 $ %

, .

&

$ 9

)#
<

"
"=

5
"

$<

"

"

"
B

"

!)M

7
"7
"

<
=

")*
" !
<
/

"

7
7

"
7

N
=

<)?

"

<

.
!

> &1 '


(!

&/

=
=)?
F

.
! B!

>

C
1"
;

;)# !
<
!

=
"

"
"

!!

%
%

)8

"

&

#!

/
%

8)

%
&

+
+

8E

!!
?

"

& 3()

& 5
+

"

'$

)
F

Boredom

Anger

Sarcasm

Joy

Frustration

Disappointment

Hatred

Love

Anxiety

Fear

Delight

Tiredness

Satisfaction

Relaxed

Nervous

Excited

Lets work

My dog died

Mary had a little

This traffic is

lamb

something else!

)'

This routes group


is interesting
Flying is fun

I love you

Thats great

& 3*)

$
%
Place a correct mark after each sentence in the appropriate column below.
Evaluation free

Judgemental

I think that youre stupid


I understood from what you were saying that
youre not satisfied with the outcome of your
actions
You have done it all wrong again
While listening you, I noticed that you feel
insecure about yourself
I understand that youre an alcoholic
So you like to drink beer

))

(
/

&3 )
%

.
Session: __________

What are the most important things I have learned in this session?
Record your thoughts, impressions and reactions during the session. This personal
learning diary is strictly for your own use.

)E

!
!"

#!

%
!"
#

&

' (

&

'

' +

(
*
'

)$

&

'

- .
3'

'
'

(
$ ,$
- .

,
"

.
#,
/ 5

'

30

!
6
#0
7

8
2
9
:

!
0

;1

1
,

<

6%
6

2
2

!
<

+$
,

(&
+$

,$ ,
(& )

!
!
=!

/
&
. /
&

'

- .

*
'

3 '

'
,$
$ 2

1@

'

( %'
3
)

<
3

(
&

/
/
2
4

(1
&
9
2

&
0

17
&

"
5&

#
0
%
61

610
2
:

&

&

?
0

0
10

10
1
!

>

1
1

.
9

"
/

#
,
6

7
&

.
&
0
1
2
0

&
1

&

'

- .

3
B

$ C
"

!
!
1
#
&

!
"
,
,

6
6,

)
!
&

; 6#
2

/ 3

,
<

.
=!

!
=
!

&

&
!
,
!

6
&

'

- .

"
=
<
0

&
1
0

&
1"
=!
6

3,

6#
&
6
,
&

"
6

#
E

"
8

.
8

;#
"
8
"
7 .
.
"

#
8
#

6F 2
6G
6#
"

8
#
"
=
"
9
"

8
#
6#
#
"
#

'

- .

<

&
2

&
&

"
#

$
G

.
8

( 8

* & 8.
"
3*
* & G
5 4 ( C
;
* & % .

2
.

# &
;
;
8

F
3C

$ 1

3
4
$

(
/$

* & 7
5

.
7

(
62
8.

* & G
G
67
5

( 7

* & 8

8
8

( J

* & ,
2
5 4 ( 8
;;

6
6
8.

,
6

&

'

'

'

( %')

&

The following scheme describes linguistic inaccuracies: (Printout if appropriate)


What?

How?

What to
do?
How
exactly?

Tips:
Different
questions
can be
imaginarily
placed on
you fingers

Deletion

Generalization

Distortion

You make me sad.


I know what youre trying to say.
He didnt say hello, therefore he
hates

Restore the actual idea

Always
happening. No
one loves me.
Everybody go pass
our hotel.
I cant
I have to
I am not allowed
to
Specify truthfulness

Noun
Verb Criteria of
(I, s/he,
(have comparison
They, one, sent
(Big, rich,
people,
etc.)
interesting
somewhere
etc)
etc)
They dont understand me
One thing is bothering me
There are no tourists
He ignored me
Hes teasing me
Clients have a lot of complaints
I want tasty food

Questions:
Who exactly doesnt
understand you? What
exactly is bothering you?
What kind of tourists? How
exactly did he ignore you?
How does he tease you? A lot
compared to what? More
from what? Tasty compared to
which food? Etc.

Nouns
(always,
no one,
all etc)

Verbs
(cantt,
must,
have
to etc)

Questions:
Always? Is it
sometimes
different? No
one? Has it
sometimes
happened that
someone sill?
Everybody?
What is stopping
you? What
happens if you
nevertheless do
it? How do you
know your not
allowed to? Etc.

Accusations
(you make
me, I know
)

Reading
ones
mind
(X=Y)

Interpretation
(reading
thoughts)

Find out what preceded

How am I able to make you sad?


How do you know that?
How does the fact that he didnt
say hello indicate that he hates?
Etc.

(More from these authors: Richard Bandler, John Grinder, Fritz Perls, Virginia Satir and
Milton H. Erickson)

'
2

( %6)
/

.
Session: __________

What are the most important things I have learned in this session?
Record your thoughts, impressions and reactions during the session. This personal
learning diary is strictly for your own use.

!
!"

#"

"

"

% &

' $

)
)
&'

# $

)) +& ,
'
(
'
'

+ (
*

# )

# ,

# *
-

'

.% &

' $

* /
34

+&

&/'$

' +
.

'

0
'

!
5
!
6

7
5

'
'

'
10
2
'

'

'

.0 +(

* /
34

)
&/'$

' +
.

6
;
6

<

3
!

&.1

/ (2

'
'

(
!
!

* /3

'

'

'=

( '$ /
/ / (
9
9

6&

0
7

,.
'

57

.(

7
5

34

'

6:

5
'
5
'
6

A
#
?
:

1
'
>
?@
'
'

5!
5
'

.
&@

'

* /
3A
'
)

&/'$

' +
.

:
=

!
:

5
'
=

'

* /

3A
'

'
)
&/'$

'
'
'

!
'

'

' +
.

'

@
'

1
'
'
)/ ' $
7
+8/
/

$
' $

)
9

. )
)

)) +& ,

0
!

3
:

)
+

(
' + &/'$
.

'
'

'

'

1'

)!8
(

'
D

'1

(
' $

* /* / (
' $
$

* /

:
$

+ $ '
+
.

3
;+E D

'

'

/
.
D
:

"

1 !
5

'

"
C8
@D

*C
'

'
'5

!.

+ (
*

* /
34

)
+

(
' + &/'$
.

)!8
(

'
'
!
!

'
'
'

5
5

1
'

5 '
;

' )
'
) <

$
&

'
'
''

'

'
'

8$ ' $

+' )

$<

F
0
D

D
=

C
=
'

'
'

3
'

Nonverbal
signs

'
'

G
6:

76

Verbal
hints

'

'
'
* (
3

"

Leaving
rituals

'

* /
3A

A
'

'
A

!
!

)
&/'$

' +
.

' 5
.

'

'
'

5
!

'

5
"
%

/%

&

+ (
'
+
+
$
)
' $ $
3 4) $
;
(.

$ ' //
$

(
= $ )

C
3
!
!

'
'

:
'
:
'

'

'

'
H

(
$ ()
(
(+
)
.
,
& +
' & +(
& (
$
.

'

&

'

'

+ ;-.

&

) +

* /

) &

'
'
5
I+4 :I
G
4
.++;C+#D4D;
1D4

1 D41
4J

D4I+E;:J1
4J 1 D41
4J
J
;'
#
G
;D# ;: 1
4J
: K1
4J <ED 1
+4
.
!
! '

: 1E.D
4

'5

+ ;1.
(

/
Session: __________

What are the most important things I have learned in this session?
Record your thoughts, impressions and reactions during the session. This personal
learning diary is strictly for your own use.