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Technical Report Writing for Engineers and Technical


Personnel

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Date

Time Country Venue


9AM 24/10/2016 - 25/10/2016
Malaysia Armada PJ
5PM
9AM 30/11/2016 - 1/12/2016
Malaysia Armada PJ
5PM

Overview

It takes a lot of skill to communicate technical or commercial information efficiently and


accurately. This course has been designed specifically for people who are required to write
business reports. It concentrates exclusively on the skills you need to make the writing process
easier and the resulting document more effective.

Learning Outcomes

By the end of the course, you will be able to:

Analyse your audience and tailor the content to their specific needs
Use best practice in structuring your document
Choose words that support your message and dont distract your reader
Assess the best places to use graphics, and choose the right image to support your
content
Design and structure a document by analyzing the readership and selecting the right
information
Write clearly and in the correct style for your readers
Use correct language and grammar
Use layout, typography and illustrations to help get your message across
Edit your draft for maximum impact

Who Must Attend

Technical personnel, executives and engineers.

Course Details

Day 1

Module 1: Technical Report Writing the Basics


Technical Reports What They Do
Analysis of Bad Reports What is Not Right?
Psychometric Assessment How Good Are You In Writing Technical Reports? What is Your
Writing Problem
The Decoding and Interpretation Preference How the Readers Mind Assimilates Information
The Encoding and Delivery Preference How the Writers Mind Generates & Reports
Information
The Mismatch Between Encoding, Decoding and Interpreting Information
Reader Friendly Technical Reports

Module 2: Technical Report Objectives Primary, Secondary, Tertiary


The Audience and Your Assumptions
Information (including Data) and Details Required
Quality of Information its Levels
Information Reliability
Information Quality Control Tools and Techniques
Assessing Precision & Accuracy of Technical Reports

Module 3: Technical Report Strategy Structuring the Framework


How the Mind Understands Information
Logical and Sequential Thinking Skills Builder
Technical Report Structure, Layout, Format
Components of a Technical Report
The Flow Presenting Complex Technical Information
Writing Architecture Paragraph Logic and Linking
Report Strategy Challenge Becoming a Report Architect

Module 4: Technical Report Storyboarding Enjoyable Reading


An Analysis of the Best Reports
How Did They Tell the Story?
Nature of Quality, Professional Reports

Module 5: Tell Your Report Story Structuring Bits of Information


Getting the Flow Right
Waste Management in Technical Report Writing

Day 2

Module 6: Technical Report Reverse Engineering Reinforcing the Architect


Breaking Down the Technical Report & its Information Analysing its Quality
Linking the Information Flow and Understanding its Logic
What Were the Objectives, their Classes & Allocated Information?

Module 7: Technical Report Writing Preparing for the Report


Project Management for Technical Report Writing
Teamwork and Logistics for Major Reports
Estimating Your Development Time
Generate the Blueprint

Action Oriented Technical Reporting


Organize the Sections and Components
The Numbering System
Content from Existing Documents, Systems and Experts

Module 8: Technical Report Writing Generating the Report


Clarity in Reporting Use of Emphasis, Concise Active Voice
Abbreviations, Acronyms and Double Meanings
Why Readers Become Confused
One Persons Jargon Is Another Persons Vocab
Technical Report Tones for Style and Impact
Using Bullet Points and List
The Art of Managing Redundancy
Visual Literacy Using Images, Charts, Graphs, Pictures, Diagrams, Sketches, Tables
Reducing the Access Time to Critical Information

Module 9: Technical Report Writing Completing the Report


Drafts to Final Copies Reviewing, Editing and Testing
How Good is Your Proofreading?
Writing Impressive Conclusions
Writing Precise Executive Summaries
Using Writing/Word Software Effectively for Spelling, Punctuations, Grammar, Structure,
Vocabulary, Homonyms
Technical Report Writing Productivity

Methodology

A combination of Accelerated Learning techniques, hands-on activities, exercises, group


discussion and presentation, evaluation tests, class lectures, case studies or examples. The
course will be intensive but practical and highly interactive. Participants will participate actively
and to ask questions especially pertaining to specific problems.

Course Leader

DR BARRAK ADAMS

Dr Barrak is a published author who writes profusely on various subject matters of social and
developmental interest. And since 2004 he conducts Technical English communication
courses for Mercedes Benz at their training centre in Glenmarie, Selangor. He has had a
fulfilling career serving in the Audio-Visual, Automotive components, Printing, Property
Development, Construction, Timber and Food industries, in capacities ranging from Managing
Director, Project Director, Senior Negotiator, General Manager, Plant Manager and Group
Engineer. He had been a Management Consultant, Management System Auditor, Trainer and
Counselor.
He graduated in Engineering from the Singapore Polytechnic in 1973 and since then has done
post graduate studies in Engineering, Social Science, Rubber-Plastics Technology, Training
and Development, Radiation Protection, Quality Management, Legal Studies and earned his
PhD in Organizational Management.

Upon first graduating, he set up and operated one of the first label printing companies in
Malaysia. He then went on to establish and operate property development, food manufacturing

and timber processing companies. He had worked with the Ministry of International Trade and
Industry in the early years of the developing Tiger Economies, travelling widely in ASEAN and
further working with and developing small and medium enterprises. He had also served in the
Curricula Committee for the Quality Engineering Program of Universiti Sains Malaysia and as
an Environmental Auditor for the Malaysian Prime Ministers Hibiscus Award.

Since 1994, as a consultant and trainer he has taught Technical Writing, English and/or
communication skills to PETRONAS, Tenaga Nasional Malaysia, Bomba Malaysia, Mercedes
Benz Malaysia, various Ministries and large organizations. He has also trained and consulted
internationally such Mauritania, Turkmenistan, Qatar, Sudan, Philipines, Thailand, Indonesia
and Australia. He has also been very much involved in developing Business Plans and
Financial Proposals for growing industries.

He has extensive experience writing policy manuals, standard operating procedures,


instruction manuals, technical manuals and guidelines for government, health, manufacturing
and service organizations since 1985. With a strong foundation in engineering, legal language,
operational and systems management, he continues to effectively develop completely looped
technical and non-technical manuals.

With more than thirty years of enriched, varied and result oriented experience in many
positions among SMEs, government agencies and multinationals, and armed with a wide
range of resources and materials, his training programs are almost entirely oriented towards
competency development. There is never a dull moment except tiredness at his programs.

Testimonies

Good training, interactive course and knowledgable instructor.CTRM Aero Composite,


Noraskihin, Engineeer
A must for all technical personnel. Very useful and helped me a lot in making effective
reports!Astro Broadcast Corporation.
Fantastic course, well supported by in class exercises. Well worth
attending!Anita,Human Resources Director, DHL Asia Pacific Information Service,
Cyberjaya
Very useful course hopefully it will teach me not to be so wordy. Course very well
given considering the fairly dry subject.Fadzil Osman, Petronas.
I was very impressed with the overall session. I have learnt new skills and I am
confident what I have learnt today can be transferred into good report
writing.Mahavedran, Senior Engineer, ASTRO

After attending this course, I able to use the proper


technique to write my reports. I am very happy with the outcome and will definitely
recommend to my other colleagues. Goh, Business Analyst, GfK Retail and Technology
(M) Sdn. Bhd

From this course, the most valuable lesson for me was have a grasp of the correct
method of writing a proper report. This is a recommendable program at attend. Thanks
a lot. TC, Foo, Boustead Heavy Industries Corporation Berhad.

Investment

Normal fee
Sign up 1 pax
Pay before course starts
MYR 2,780.00
USD 650.00
Early Bird
Sign up 1 pax
Pay 14 days before course starts
MYR 2,180.00
USD 500.00
Group Fee
Sign up 3 pax or more
Pay 14 days before course starts
MYR 2,080.00
USD 480.00

(Fee inclusive of GST, Buffet Lunch, Refreshment, Welcome Pack, Training Materials Certificate of Achievement)

Certificate
Upon successful completion of this program, you will receive a Certificate of Achievement.
Certificates are distributed on the final day of the program.

Payment mode:
1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest
payment integration system through our website.
2. BANK IN CHEQUE
Bank in and then scan the Bank-in slip and email to us before the course commence to confirm
your seat.
Courier your cheque payment to our Finance HQ.
*Note that we DO NOT take any payments during the event.
3. BANK IN CASH:You can also pay by cash through bank-in our company bank account.
4. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via
international banks.