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...................................................................3! Payments ........... The information provided herein is on an “as-is” basis..! Smart Cities ......... 10! 1 Our market information (qualitative and quantitative) is based on a combination of primary and secondary research........... 4! 2........................................................... This document does not purport to be a complete statement of the approaches or steps........... it is meant solely to provide helpful information to the user.......................................................... and should not be construed..... Spain ........ This document is not a recommendation of any particular approach and should not be relied upon to address or solve any particular matter...4! Nice......... 5! 2....................... Intelling takes no responsibility for any incorrect information supplied to us by manufacturers or users........ The information contained herein is general in nature and is not intended..... 7! 3............. 8! 3............................... 6! 2................................ 13006 Marseille.................................... The converted amounts are only a gross evaluation and are not intended to reflect accurately the variations of currency rates.............. along with our long-standing experience of the industry.............. as professional advice or opinion provided to the user............. 9! 3........5! Singapore..........Smart Cities for a smarter future 2 / 10 Table of Contents Table of Contents ..................! Overview ................3! London.........................................................net 1 Source of cover page’s image: Digital Corner Solution (retrieved on 3rd July............... Amounts are converted according to recent conversion rates known at time of publishing.............. 3! 2.............. 9! Glossary . which may vary according to individual factors and circumstances.......................................................................................... 5! 2..............1! Telecoms ........... UK .....4! eGovernment .... 9 ...........5! Transport & Parking ...... France www....... 8! 3..13 rue Bel Air................spintao@smartinsights.............................................. 2015) ...................2! Smart grid ......... 6! 3... This document is provided for informational purposes only.................. 2! 1.........smartinsights............................. France .net-report@smartinsights............................................................................ Author: Silvana Pintão ..........................................................................2! New York....................................................... 4! 2.net Publication date: June 2015 Published by Intelling..... 7! 3...................................................................................................................................................... necessary for a business to accomplish any particular business goal..1! Barcelona...! Market Segments .......................... US ..................................................

The use of computing resources and. where being online is seen as essential to most business operations2. the increasing use of big data allows the governments and businesses to rethink their systems more efficiently. The mass adoption of internet. 2 Juniper Research – “Smart Cities – System of systems” (2015) 3 United Nations (2015) . They will also need to ensure that their heterogeneous infrastructures will communicate with the appropriate systems from other smart cites and city departments. Smart cities also represent several challenges for IT departments. cities have developed into centralized economic hubs to become the connected and smart cities of today. are enabling all urban services to be redefined. rural areas will become even more dependent of innovative technologies to overcome isolation." New technologies are being used to provide housing. It is also critical to remember that privacy and security of citizens must always be a priority. NFC (Near Field Communication) and contactless payments. There is still some ongoing discussion as to what exactly a smart city is and the fact that the smart city market in itself is still in a nascent state.Smart Cities for a smarter future 3 / 10 1. computers) and their mobile applications. tablets. in 2050. subsequently. Since the times of the Industrial Revolution. opportunity and financial gain. Overview The Industrial Revolution represents one of the key turning points in mankind’s modern history.g. A smart city promotes the values required to "live well together". A second inflection point occurred during the 20th century. transportation and energy in a more sustainable way than today. following the invention of the transistor. among other emerging technologies. Moreover. smartphones. Smart cities have become a frame of reference ensuring consistency between all the modalities linking people to their wider communities and public authorities. Source: Gemalto Another critical aspect of smart cities is the transformation of the way public services are delivered to citizens. While. 75% of people will be living in urban areas 3 . or to "live better together. smart devices (e. the internet has led to the expansion of business reach. Technology can be used to counter social exclusion and help people with limited mobility break free from their solitude. Even greater efficiencies were gained thanks to the miniaturization of parts and the commoditization of technology. They will need to think about servicing and updating systems to ensure that they are secure and have the latest functionality. A main certitude is that the concept of smart cities links heavily to the requirements for more sustainable living.

be monitored. mobile money. • Vodafone • … About 1. etc. equivalent to around 3. Major business opportunities are anticipated from the analysis of • Infineon this “big data. social connections. mobile internet allows the development of mHealth. Smart homes and smart commercial buildings will represent 45% • Oberthur Technologies of total connected things in use in 2015. Players in this industry: Machine-to-Machine (M2M) and the Internet of Things (IoT) are major • AT&T developments of the telecoms expansion. A direct benefit of the wide geographical coverage of the population is that isolated populations will get much better access to services and mobility that were inaccessible before. 2015 5 “Mobile Economy 2015” – GSMA (2015) 6 Ibid. Africa (4%) and Oceania • Telefónica (1%)9. from • Gemalto wearables to home appliances. For instance. In 2014. Other services include e-commerce. isolated individuals can keep contact with their doctors. mHealth can also help to reduce costs in the long term7. In 2014.1 billion global SIM connections at the end of 2014. due to investment and service opportunity. In addition to the social benefits for populations.GSMA Intelligence (2014) . and a further 243 million machine-to-machine (M2M) connections6. North America (18%). the mobile industry contributed a total of US$ 3 trillion (EUR 2. Latin America (8%). will soon be connected and exchanging data • Giesecke & Devrient between them. An additional one billion subscribers are predicted by 2020.1 billion connected things will be used by smart cities in 2015. More information here: http://www.Smart Cities for a smarter future 4 / 10 2. exchange healthcare related-data. distribution of education content.1 Telecoms The telecoms industry has a strong and profound impact on economies worldwide.” • Inside Secure • Morpho • Oasis billion by 2020 .smartinsights.net/Smart-Insights-Reports 8 “Smart Cities Will Include 10 Billion Things by 2020 — Start Now to Plan. Asia is the largest • SFR regional M2M market accounting for 42% of global M2M connections. • Orange and it is estimated that this will rise to 81% by 2020. rising to 9. A huge quantity of objects. Engage and Position Offerings” – Gartner (2015) 9 “From concept to delivery: the M2M market today” .7 trillion4) to the world economy in value added terms. Market Segments 2. followed by • Sierra Wireless Europe (28%). There were 7. Through the use of mobile devices. etc.8% of global GDP5. contributing directly and indirectly for economic growth and job creation. taking the global penetration rate to approximately 60%. 7 “mHealth: Game Changer for Healthcare” – Smart Insights Report (2015).7 8 4 Exchange rate on June 15.

a which solution public meter base in 2020. in more than 250 cities in 31 and counting! In Smart grid initiatives will achieve US$ 10. business procurement.7 billion13) in online shopping will be performed exclusively by mobile digital assistants. when the worldwide installed base will reach 780 million12. so-called Magnetic Secure NFC- Financial inclusion is a major priority for building smart cities. 10 Exchange rate on June 15.g. Smart grid streetlights and analyze allows a more intelligent usage of resources. Disruptive solutions in the market: Apple introduced its Apple Pay service in the US.5 billion ) savings Europe. Cities must embrace technological systems capable of offering services and benefits that citizens can control via mobile devices. in every economic flow (e. Emerging technologies such as NFC. 2015 14 “Top 10 Strategic Predictions for 2015 and Beyond: Digital Business Is Driving 'Big Change'” – Gartner (2015) offers for a lighting . a new service that supports both and HCE (Host payments can play a crucial role enhancing the city’s livability. The reduced emissions are equivalent to cities those produced by the annual consumption of 130 million oil barrels11. providing a boost to the mobile payments market.7 billion (EUR 9. beacons and other innovative applications payments more transparent and easier for consumers. taxes). making their lives easier. The connected Asia-Pacific region will account for almost 65% of the global installed smart system. CityTouch is used increasing efficiency of infrastructures.2 5 / 10 Smart grid Phillips – CityTouch: Phillips – CityTouch software platform for outdoor lighting. workability and sustainability. Emissions & Cost Savings 2014-2019” – Juniper Research (2015) 12 “Smart Metering Devices and Services Update” . Samsung new mobile payment solution. Card Emulation)-based phones. making utilize both NFC and the • web interconnected. By 2017. 10 • is Smart grid is another major progress from our industry for smarter cities. more than US$ 2 billion (EUR 1. But much of the world's population does not have access to a bank account or any other reliable way to store and access their money. • a Homes. public buildings and infrastructures will not only become It offers applications to manage services environment that provides more personalized services. 2015 11 “Smart Cities: Strategies. Smart will keep assuming a more important role in our societies.3 Payments Payments are at the heart of a city’s economic activity and success. emissions reductions in smart cities.ABI Research (2015) 13 Exchange rate on June 15. US customers' mobile engagement behavior will drive mobile commerce revenue in the US to 50% of US digital commerce revenue14. the payments’ industry has concentrated its efforts on card-based payments with few alternatives. CityTouch is part of annually by 2019 through a combination of reduced energy consumption and IntelligentCity. Samsung Pay will Transmission (MST) technology Google launched Android Pay.Smart Cities for a smarter future 2. consumer spending. but they will also be smart-enabled with an integrated countries. By 2016. while decreasing costs and lighting data. Energy. 2. For long.

interactive websites and augmented reality. More and more cities authenticating transactions are turning to technology to provide better. especially in Europe where a number of countries have 6 / 10 Innovative eID projects: • is part of the country’s public been pioneers in creating secure IDs. 2015 17 “Mobile & Online Ticketing: Transport. Many cities seek to be more sustainable by encouraging the use of departments websites and some mass transit. Currently. private organizations. Events & NFC 2015-2019” . which includes the mutual recognition of electronic dissemination of SIM-card based devices. trust covers services between its 28 members. the very fast 2. all One way to transition toward smart cities is to switch to convenient. Research 17 shows that digital 15 “The Global National eID Industry Report” .Acuity Market Intelligence (2014) 16 Exchange rate on June 25. managing better their a unique identity number to all resources. has created new possibilities to and electronic bring eID to mobile devices. smart ID cards are issued electronic certificates that can be ESTONIA . 2D barcodes. authorized by governments. same PKI as the eID card. • UAE – The UAE ID smart card serves as a reference for Mobility and congestion are challenges for every city. such as pay taxes or sign documents. decreasing the gap between citizens and their online. sustainable society. • INDIA . created a Mobile ID uses the millions in building strong security and trustable IDs for both physical and used for online authentication and online access to government services.4 eGovernment Many governments.Smart Cities for a smarter future 2. faster and cheaper ways to get within government around.5 Estonia data is stored on a secure SIM improve authentication. gives governments can improve their services’ efficacy. services • EUROPE – The EU created the eIDAS. Citizens can easily access governmental services. smart ticketing solutions include the use of contactless smart cards. but the electronic identification. as well as NFC smartphones. have implemented identity projects key that help them to know their population and deliver better services. According to sources15. NFC tags.Aadhaar card.1 billion16) in revenue from leakages and carry out financial 2013 to 2018. It is eID programs by 2018 issuing more than 740 million eIDs annually while a major tool to control subsidy generating more than US$ 55 billion (EUR 49. 127 countries will implement national the residents of the country. Transport & Parking also card in the phone. innovative transit systems that use smart payment solutions to facilitate users’ daily life and enrich their experiences.The Estonian eID card inclusion programs. Governments have invested Frequently. while Unique Identification Authority of India (UIDAI). in particular using NFC identification (Near-Field-Communication) technology. infrastructure allowing citizens to use secure Smart cards have long been used as trusted IDs.Juniper Research (2015) . Most recently. Most ID solutions leverage the use of biometrics to Digital or electronic IDs are a fundamental part of shifting towards a (PKI).

From the orthogonal bus network or the bicycle sharing system. Mobile handsets will account for more than 50% of all digital tickets purchased by 2019. Smartquesinas are smart and sustainable bus stops. which includes remotely controlled street level lighting. equipped with technology to improve user experiences. New York. and customized services to encourage the mobility of people with disabilities or impairments. Nice and Singapore. Spain Barcelona has always been characterized by its spirit of innovation. are transforming the city itself into an urban lab. Among the several initiatives developed by the city. These characteristics have led it to become a pioneer in terms of putting into practice the idea of the smart city. as well as another screen offering dynamic digital advertising. the city of Barcelona has encouraged the use of eID on cell phones. More than 60 million journeys were paid using 3. Barcelona invested in smart lighting. to offer citizens real-time advanced services like customized journey planners. Moreover. 18 “Global Smart City – 2015” – Juniper Research (2015) . with particular focus on their use of smart grids. up from an Ticketing solutions Octopus in Hong Kong – There are more than 20 million cards in circulation. 3. smart traffic management and smart street lighting. in the Barcelona. Barcelona has also developed a program to make municipal government activities more transparent to its citizens. new solutions incorporate a suite of tools. enterprise and nonconformity.1 Barcelona. They have a WiFi connection.Smart Cities for a smarter future ticketing transactions will reach 32 billion by 2019. respectively. London. Transportation was also considered with its orthogonal bus lines and “Smartquesinas” bus stops. urban parking lot reservations and payments to facilitate private transport. apps to turn taxis into a multiple-user mode. starting with the deployment of 44 “citizen’s attention” kiosks and the launch of an Open Data portal in 2010. including mobile apps. among others. were ranked the top smart cities of 201518. to the tap and go contactless payment system using NFC technology or the new urban sensors. There are more than 250 cities testing smart city projects throughout the world. following an analysis of each city’s ‘smart’ capabilities. public transports. TfL has recently announced that Apple Pay will also be accepted network. It also deployed more than 19.2 billion in 2015. alongside aspects such as technological capability and social cohesion. a municipal applications downloading point via Barcelona Contactless (QR and NFC technology). Smart Cities contactless cards in the first 6 months. TfL (Transport for London) introduced contactless payments for all pay as you go customers on all of environment-friendly transportation modes. special offers and discounts to promote certain types London – In 2014. a touchscreen with utility apps.500 smart meters in the Olympic City. with new services and a public-private collaboration. Since the end of 2013. 7 / 10 nearly three times the population of Hong Kong estimated 16.

technology. anytime.2 8 / 10 New York.from Transport for London’s contactless Oyster card to using credit and debit cards to instantly pay for travel.2 million) to demonstrate smart city approaches until 2018. LG Electronics and New York’s Department of Information Technology and Telecommunications. together with Cisco. and citizens to enable Smart Cities of the future. The ultimate goal of City24/7 is to power two-way. The management of London’s passenger and road transport systems is amongst the most advanced in the world. incentives and collaborative business models. was created and has engaged London’s developer community and resulted in numerous apps that help the city to function better. Innovations include: Congestion Charging using number plate recognition (which has reduced vehicle numbers in the central business district by over 70. the Mayor of London formed the Smart London Board in March 2013 to shape and implement London’s strategy to ensure digital technology makes London an even better experience for all. and on any device. using open data. The city also has plans to build the nation’s largest city-wide WiFi network. Some of its proposals include promoting the use of smart grid technologies to better manage demand and supply of energy and water. The London Datastore. The city has initiated many smart and sustainable initiatives. London’s move towards digital money is bringing efficiency savings . known for its favorable economic environment for technology companies. UK London is one of the most innovative cities in the world. has been in the forefront of adopting smart city technology for a number of years. an interactive platform that integrates information from government programs. Datastore receives over 30. The smart screens also provide free Wi-Fi access. local businesses. as well as evaluate new ways of reducing light freight traffic. The city will invest more than GBP 200 million (EUR 281.000 a day). and the city’s citizens to provide knowledge to anyone. is installing more than 250 smart screens in the five boroughs. . the Barclays Cycle Hire Scheme and WiFi on 150 Tube stations in 2014. To move towards a smart city. City24/7. real-time communication among city governments. NFC communications and Bluetooth. US New York. businesses. and they are handicap accessible – physical.3 London. 3. anywhere. one of the first platforms to make public data open and accessible. one of the world’s most densely populated cities. visual and auditory – and have multiple language capabilities. and is in the process of slowly turning old phone booths to WiFi hotspots. like City 24/7. the intelligent road network management systems trialed during the Olympics.000 visits a month.Smart Cities for a smarter future 3.

the platform will provide an operating system that all public agencies can connect to. cameras and GPS devices embedded in taxi cabs track traffic. collect. managed. combined with an increase in parking revenues 3.Smart Cities for a smarter future 3. traffic. street lighting. With help from an IBM Business Partner. the LTA implemented a distance . On the city’s streets. they can use their handsets to read NFC information tags embedded in posters. This will enable essential data. as well as environmental quality as experienced in real time.fare pricing system. banks. waste disposal. host of the first Internet of Everything proof-of-concept (PoC) for a smart city zone. to be anonymized. secured. The city of Nice and Cisco. Singapore’s ICT regulator Infocomm Development Authority (IDA) unveiled the new Smart Nation Platform (SNP). At intersections. .5 Singapore In 2014. predicting future congestion and alerting all downtown drivers to alternate routes. Data captured is being processed and analyzed to offer the city and its residents context-aware information on parking. Such data will then be used to support more responsive and "anticipatory" services for Singapore citizens. which charges a single fare based on distance rather than on the number of transfers needed. Nice became the first city in France to actively promote contactless cards. transport operators and the retail sector. non-government entities such as restructured hospitals and universities. The project had the support of the national and local governments and continues to be developed in conjunction with mobile operators.” Boulevard Victor Hugo in the center of Nice. as well as apps co-created with the private sectors that utilize government data are available on mGov@SG. significant air pollution reductions. a network of sensors. The Singapore Land Transport Authority (LTA) wanted to revamp the existing fare structure of transportation systems in order to encourage the use of public transportation. elderly and disabled residents use special RFID cards that extend crossing times when tapped against traffic light poles. The city’s goal is to have 70% of all commuters using public transport by 2020. working with Think Global.4 9 / 10 Nice. France The French government has long been keen to promote the concept of smart city. and shared. Additionally. Residents and visitors in Nice can use NFC phones at merchant locations and on public transport. captured and collected via sensors placed around Singapore. Early projections from pilot tests of smart parking services have shown a potential for up to 30% decrease in traffic congestion. Singapore’s eCitizen portal provides first-stop access to cross-agency content and over 400 government e-services. and comprehend . French support of smart cities has been especially visible on contactless projects. More than 100 unique mobile services from government agencies. and almost 200 different sensors and detecting devices. Built on three focus areas .connect. Weekly fare savings have been obtained by 68% of commuters while accelerating commuter transfers. implemented the “Connected Boulevard.

France www.net -report@smartinsights. Singapore M2M Machine-to-Machine MST Magnetic Secure Transmission mHealth Mobile Health NFC Near Field Communication PKI Public Key Infrastructure PoC Proof-of-Concept QR Quick Response RFID Radio-frequency Identification SNP Smart Nation Platform.Smart Cities for a smarter future 10 / 10 Glossary eID Electronic Identification eIDAS Electronic Identification and Trust Services GPS Global Positioning System GDP Gross Domestic Product HCE Host Card Emulation ID Identification IDA Infocomm Development Authority. Singapore SIM Subscriber Identity Module UIDAI Unique Identification Authority of India UAE United Arab Emirates ! Published by: Intelling. 9-13 rue Bel-Air. 13006 Marseille. Singapore IT Information technology IoT Internet of Things LTA Land Transport Authority.smartinsights.net Publication date: June 2015 .

Smart Insights Market Trends includes interviews with thought leaders in our industry. Smart Insights White Papers bring a synthetic view about a given subject.net/Smart-InsightsReports More information at www. or market segment. • 4 Smart Insights Market Trends issues. and convergence applications combining mobile communications with payment. its markets as well as its technology suppliers.net/Smart-Insights-Weekly • or using the subscription form overleaf Annual subscription to Smart Insights includes: • 40 Smart Insights Weekly issues. and economic environment at large. electronic identity documents.PDF file sent by email. Contact: Thierry Spanjaard.Tel: +33 609 18 28 51 Each subscription to Smart Insights is valid for one single user. a place where experts in our industry can bring their opinion. its technologies. region. Smart Insights Reports: off-the-shelf research reports providing key facts and figures as well as strategic insights about a technology. . Smart Insights Weekly supplies you with timely information about mobile communications. and their anticipation of Market Trends. Editor in Chief and Publisher Email: tspanjaard@smartinsights. delivered as a . transport ticketing. a geographical area or a major issue in the secure transaction industry. their vision. delivered as a .” analyzes in detail the dynamics and the specificities of the mHealth (mobile health) business. which include the use of mobile devices to provide healthcare services.net Subscribing to Smart Insights Weekly and Smart Insights Market Trends is easy: • on line at http://www.PDF file sent by email. Our latest Smart Insights Report titled “mHealth: Game Changer for Healthcare. A Smart Insights White Paper is a conveniently compact abstract giving its readers thorough understanding of a given topic.5 million units in 2020. Smart Insights content is protected by European copyright ©Intelling and other intellectual property laws. will account for 718. Smart Insights Market Trends: delivered on a quarterly basis. Multiple subscriptions for several subscribers belonging to the same company are available.smartinsights. “mHealth: Game Changer for Healthcare” Smart Insights Report establishes that mHealth (mobile health) solutions. its businesses.net . • Full access to Smart Insights archives since 2006 on our website. It can be obtained online at http://www. mHealth refers to the use of mobile communications technology and devices to provide healthcare solutions. Revenues will achieve EUR 104 billion in 2020. payment cards and systems.smartinsights.smartinsights. forward or copy by any means contents from Smart Insights Weekly newsletter and website without prior authorization from the publisher.Smart Insights publications include: Smart Insights Weekly: a weekly newsletter covering the smart card and secure transactions industry. Subscribers may not disseminate. republish. and of course.

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