SLA 2010

T. Travis Information Literacy in the Workplace

Description of the Study:
The purpose of this study is to: Determine the extent graduates from the CSU System use information literacy/research skills in the workplace; Explore any impact different models of information literacy curriculum integration has on these skills; Compare differences between use of information sources for academic and workplace research; Evaluate the correlation alumni make between research skills learned as CSU student with current research skills in the workplace. This study will be used to evaluate current practices in the CSU system as a whole.

Summary of Results Demographics 69.6% Female; 30.4% Male; 64% of respondents were 21-30 years old 24 different universities represented; 50% of respondents were undergraduate students Information Literacy exposure           Information Literacy Requirement? 32% Yes; 45% No; 23% couldn’t remember 86% of those with requirement completed a credit course 61% of respondents that didn’t have a requirement attended a library instruction session Majority of respondents used their library website and print collection OFTEN 61% of respondents received research help from librarians ALL identified using research databases in college Before college: 43% of respondents considered themselves average searchers; 20% poor AFTER college: 0% said they were poor 10% average; 46% good 57% Identify research databases as strongly important for completing degree Skills learned in college: 76% finding relevant information, 76% critical thinking, 59% problem solving, 38% ethical use of info, 38% social responsibility, 40% determining info need, 62% writing

Research in the workplace         36% use research skills to perform job daily; 17% monthly; 13% never use research skills 75% use more than one source to verify accuracy of information 53% believe their research skills played a role in getting hired in current position;36% did not 54% strongly agree that finding information is an essential part of work Types of information: Current news, empirical research, statistics, were top three while office supplies and medical information ranked lowest Use of websites: familiar with the site and colleague referral see what sources the author of the cite used Additional information seeking resources: 69% colleagues; librarian 11%; boss 8%;friend 8%; family member 3% 1 Continuing education: 37% yes; 63% no; mostly for “keeping up to date”

SLA 2010

T. Travis

Resources Bruce, C. S. (1999). Workplace experiences of information literacy. International Journal of Information Management, 19, 33-47. Cheuk, B. (2008). Delivering business value through information literacy in the workplace. Libri, 58. 137-143. Crawford, J., & Irving, C. (2007). Information literacy: The link between secondary and tertiary education project and its wider implications. Journal of Librarianship & Information Science, 39, 17-26. Crawford, J., & Irving, C. (2008). Going beyond the 'library': The current work of the scottish information literacy project. Library & Information Research, 32, 29-37. Crawford, J., & Irving, C. (2009). Information literacy in the workplace: A qualitative exploratory study. Journal of Librarianship and Information Science, 41, 29-38. DaCosta, J. W. (2010). Is there an information literacy skills gap to be bridged? an examination of faculty perceptions and activities relating to information literacy in the united states and england. College & Research Libraries, 71, 203-222. Ferguson, S. (2009). Information literacy and its relationship to knowledge management. Journal of Information Literacy, 3, 6-24. Halford, S., Lotherington, A. T., Obstfelder, A., & Dyb, K. (2010). Getting the whole picture? Information, Communication & Society, 13, 442-465. Hepworth, M., & Smith, M. (2008). Workplace information literacy for administrative staff in higher education. Australian Library Journal, 57 , 212-236. Katz, I. R., Haras, C., & Blaszczynski, C. (2010). Does business writing require information literacy? Business Communication Quarterly, 73, 135-149. Kiron, J., & Barham, L. (2005). Information literacy in the workplace. Australian Library Journal, 54, 365-376. Klusek, L., & Bornstein, J. (2006). Information literacy skills for business careers: Matching skills to the workplace. Journal of Business & Finance Librarianship, 11, 3-21. Lloyd, A., & Williamson, K. (2008). Towards an understanding of information literacy in context. Journal of Librarianship & Information Science, 40, 3-12.
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SLA 2010

T. Travis

Lloyd, A. (2006). Information literacy landscapes: An emerging picture. Journal of Documentation, 62, 570-583. Lloyd, A. (2007). Recasting information literacy as sociocultural practice: Implications for library and information science researchers. Information Research, 12, 1-13. Lloyd, A. (2009). Informing practice: Information experiences of ambulance officers in training and on-road practice. Journal of Documentation, 65, 396-419. O'Farril, R. T. (2008). Information literacy and knowledge management: Preparations for an arranged marriage. Libri: International Journal of Libraries & Information Services, 58, 155171. Partridge, H. (2008). Community and workplace information literacy. Australian Library Journal, 57, 207-210. Somerville, M. M., & Howard, Z. (2008). Systems thinking: An approach for advancing workplace information literacy. Australian Library Journal, 57, 257-273.

Tiffini Travis
ttravis@csulb.edu Twitter: Mojo_Girl Info: www.csulb.edu/~ttravis Handout: Scribd.com/t_travis Slides: Slideshare.net/t_travis

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