In

Soft Skills & Safe Spaces
Youth Programming Between the Lines
Jusdina Nolin-Brown & Pamela Park

WHAT
Noun. personal attributes that enable someone to interact
effectively and harmoniously with other people.

Communication Skills
Flexibility
Self Awareness
Resiliency
Teamwork
Problem Solving
Open Mind
Project Planning

Initiative
Dependability
Trustworthy
Critical Thinking
Perseverance
Leading/ Influencing
Creativity
Motivation

SOFT SKILLS GAINED THROUGH TEEN PROGRAMMING

Technology

Global Impact Projects

Book Trailer
Filmmaking
Teamwork
Creativity
Communication
Gaming/Game
Design
Critical thinking
Problem Solving

Global Art Project for Peace
Creativity
Collaboration
Leading
Open Mind

Community Connections

Author Interviews
Active listening
Speaking
Self-confidence
Initiative
Mural Art
Collaboration
Teamwork
Project Management
Civic Duty

These skills are not new and libraries have been building
these skills in youth for decades. What is new, is
recognizing what these skills are, how important they can
be, and figuring out the best practices for measuring the
success of our programs.

WHY
“[Companies] are now assessing [their current staff and future
recruits] on a whole host of soft skill competencies around how
well they relate and communicate with others.” -Impact Factory

Work Skills
Volunteers
Dependability
Trustworthy
Motivation.
Internships
Growth mindset
Civility
Teamwork

“Within our councils and in discussions with our members, soft skills
remain the no. 1 concern about workforce challenges.” -Travis Burton

TIPS FOR MEASURING SUCCESS

“Soft skills will more likely help students adapt to life, the world, and
the interpersonal dynamics eventually in the workplace.” -Lei Han

Teen Advisory
Boards

“85% of job success comes from well-developed
soft and people skills, while only 15% of job
success comes from technical skills and
knowledge (hard skills).”
-National Soft Skills Association

Teamwork
Open Mind
Leading/Influencing
Communication
Self Awareness
Initiative
Project Planning

Success can no longer rely simply on the number of
participants in a program, we need to look deeper into
the outcomes.
1. Intentionally plan programs with outcomes in mind.
2. Have a base line through:
Observation
Questionnaire/Survey
Focus Group (Just talk to the teens!)
3. Follow-up program with the same tool.

4. Take a look at the differences.
Don’t reinvent the wheel, there are many tools out there.