You are on page 1of 20

Automotive Consulting Solution

Warranty Management Self-Billing

A utomotive C onsulting S olution Warranty Management – Self-Billing

Agenda

1. Benefit for the Customer

2. Description of the Function

3. The Function in the System

4. Technical Information

Customer Benefit

Solution

Customer Benefit Solution Cost Time  Proven solutions/services of SAP Automotive Consulting  Solutions already

Cost

Customer Benefit Solution Cost Time  Proven solutions/services of SAP Automotive Consulting  Solutions already

Time

Customer Benefit Solution Cost Time  Proven solutions/services of SAP Automotive Consulting  Solutions already

Proven solutions/services of SAP Automotive Consulting

Solutions already running productive at several customers

Solutions and documentation are available in German and English

Exact calculation of implementation cost. Implementation for fixed price

6 months of free follow up care operations for bug corrections starting at the date of installation within the development landscape. Afterwards

chargeable consulting support starts

No additional ongoing costs (i.e. maintenance cost)

Prompt implementation possible

Defined timeframe for implementation

Agenda

1. Benefit for the Customer

2. Description of the Function

3. The Function in the System

4. Technical Information

Self-Billing

More functionality

In certain countries it is not permitted to send credits to the claimants. Instead, the claimant

needs to send invoices. To ease the process of creating invoices, it is permitted that the manufacturer can create the invoices on behalf of the claimant. This process is called Self- Billing

From a user perspective, there is no difference whether a standard posting, or Self-Billing is done. Before posting the claim, however, the partner number is switched to the customer’s

vendor. Within the claim, the vendor does not have any function, it is just used for the financial

posting

More integration

The Consulting Solution “Warranty Management – Self-Billingis seamlessly integrated into any existing warranty process

Warranty clerks do not have to worry about the posting type. Self-Billing happens completely automatically

More flexibility

Self-Billing can be turned on for certain customers only

The customer has to provide a number range which can be used for creating the invoices. This

number range must be used without gaps

Agenda

1. Benefit for the Customer

2. Description of the Function

3. The Function in the System

4. Technical Information

Self-Billing Application Posting looks as usual

Warranty clerks use that same action for posting (no matter if a dealer needs

standard posting or Self-Billing)

matter if a dealer needs standard posting or Self-Billing)  The integration of the posting action

The integration of the posting action into the action matrix is part of the consulting solution

Self-Billing Application Configuration table decides if Self-Billing is used

The system determines the posting type via a master data table

Determination can be set up by claim type, qualifier, claim category, country and partner

claim type, qualifier, claim category, country and partner © SAP SE or an SAP affiliate company.

Self-Billing Application Define Number range for invoices of partner

When using Self-Billing for a customer, an invoice is automatically created for each posting on the OC version

Invoice numbers are assigned from the ERS Invoice Number Range assigned to the vendor

from the ERS Invoice Number Range assigned to the vendor  In some countries it is

In some countries it is necessary to have separate number ranges for posting

and reversal. If you only need one combined number range for posting and reversal, you can use the same number range

Self-Billing Application After posting, all information is available in claim

After releasing the posting in a claim version, it will have the status “Posted”

The claim version is also shown as posted in the navigation tree

Accounting and CO documents are available in document flow

Accounting and CO documents are available in document flow © SAP SE or an SAP affiliate

Self-Billing Application Reversing a Self-Billing claim

Reversing a Warranty Claim using Self-Billing (i.e. the posting type SB is used) is the same as reversal of other claims

The actual accounting document of the posting is reversed, thus all taxes and discounts / surcharges are handled correctly

If the original posting period is closed no real reversal possible a contra posting is issued, again with correct tax reversal handling

posting is issued, again with correct tax reversal handling © SAP SE or an SAP affiliate

Self-Billing Application Late Number Assignment

In some countries (e.g. Mexico), automatic number generation is not possible. Instead the business has number stickers which are attached to the credit printouts after the actual printout

It needs to be recorded, which sticker went onto which piece of paper. A transaction is used to add these numbers to the claim versions

is used to add these numbers to the claim versions With this Transaction you can insert

With this Transaction you can insert the Self-Billing Number into the claim

Self-Billing Customizing Determination of Posting Type

Several postings types (e.g. SB for Self-Billing) can be defined for seamless integration into the
Several postings types (e.g.
SB for Self-Billing) can be
defined for seamless
integration into the process.
Flexible determination of posting type according to claim type, country of partner and partner…
Flexible determination of
posting type according to
claim type, country of partner
and partner…

Self-Billing Customizing Assign number ranges to company code for SB

Create a number group, you want to use e.g. for a specific country where you
Create a number group, you
want to use e.g. for a specific
country where you use
Assign the new number group to the
respective company code.
Self-Billing.
Specify the number range for the
created number group.

Self-Billing Customizing Easy access menu and customizing

– Customizing Easy access menu and customizing © SAP SE or an SAP affiliate company. All
– Customizing Easy access menu and customizing © SAP SE or an SAP affiliate company. All

Agenda

1. Benefit for the Customer

2. Description of the Function

3. The Function in the System

4. Technical Information

Technical Information

Available for SAP ERP ECC 6.0Technical Information Activation of automotive industrialized solution in SAP ERP System not necessary Technical

Technical Information Available for SAP ERP ECC 6.0 Activation of automotive industrialized solution in SAP ERP

Activation of automotive industrialized solution in SAP ERP System not

necessary

Technical installation is possible remotelyindustrialized solution in SAP ERP System not necessary Modification-free Delivery in Z-namespace © SAP SE or

Modification-freenot necessary Technical installation is possible remotely Delivery in Z-namespace © SAP SE or an SAP

Delivery in Z-namespaceinstallation is possible remotely Modification-free © SAP SE or an SAP affiliate company. All rights

Source of Information

Internet

Overview-, Detail- and Customer presentations

and Customer presentations  http://www.sap.com/acs Email - distribution list Signing up through

Email - distribution list Signing up through mario.rebitzer@sap.com

OSS-System

Notes (Search term: Automotive Consulting Solutions)

Thank you! Christian Wittmann Consulting Automotive SAP Deutschland SE & Co. KG Hasso-Plattner-Ring 7 69190

Thank you!

Christian Wittmann Consulting Automotive

SAP Deutschland SE & Co. KG

Hasso-Plattner-Ring 7 69190 Walldorf, Germany

M

+49/160/889 6223

E

© SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.

Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.

National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment,

promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties

that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.