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Internship Report

On

EXECUTIVE EDUCATION DEPARTMENT
ATTOCK

Muhammad Arslan Pervaiz
MPA-III (Fall 2016)

Department of Management Science
COMSATS Institute of Information technology, Attock

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EXECUTIVE EDUCATION DEPARTMNENT

Muhammad Arslan pervaiz
CIIT/FA15-MPA-083/ATK

Supervisor

Muhammad Shafiq Gul

Department of Management Science
COMSATS institute of Information Technology Attock

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Dedication
I Dedicate This Report to my Grand Father, My
Parents, all the respectable teachers especially to my
mentor Mr. Shafiq Gul, under whose guidance I
accomplished this work.

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Declaration
It is declared by the report writer that this work is entirely based on amalgamation of
practical and theoretical knowledge giving due respect to the Eduation Office secrets. All
the contents are up to the standards given by the report advisor.

_________________________
Student Signature and Name
Registration Number

_________________________
Supervisor Signature and Name

_________________________
Program Coordinator Signature and Name

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6.09 Chapter 02: (Education Department Attock) – An Overv……...17 2..22 3.....………………………….... ………1 Transmittal Letter……... Organogram / Organizational Structures ………………….. Brief History…………………………………………………………….....4.. SWOT Analysis of the Organization………………………………………........18 2. PEST Analysis of the Organization …………………………………….………….TABLE OF CONTENTS ________________________________________________________________________ ______ Title Page……. Future Plans of the Organization ………………………………………..5.4 Acknowledgement………………………………………………………… 5 Executive Summary……………………………………………………….11 2...…………….………………………………… ………3 Declaration………....…..….....1.....7.8..…….........13 2......6 ________________________________________________________________________ ______ Chapters Pages TABLE OF CONTENTS Chapters Chapter 01: Introduction of Internship……………………………………...2.15 2.......25 5 .….....…………......…..……...………2 Dedication ……………………….……........ Organizations’ Products / Services……….……………………………………………...........……………………….3..........……. Type and Nature of the organization……………………..21 Chapter 03: Departments/branches ..14 2.........…………………..…………………………………16 2. Introduction:…………………………………………………………………12 2.1 Introduction to Departments in EDO….…………….……………………………………………..

3.26 3...... Learning as an Internee ………………………………………………….....1....... Discussion ………………………………………………………….………33 4...37 5.....……. Profile of the Immediate Job Supervisor………………………….... Employees Details Working in the Department ……………………. Conclusion ……………………………………………………….….. Departmental Operations / Functions ……………….4..……..... Organizational Structure of the Department……………………………...31 Chapter 04: Learning as an Internee …………………………………...1.…39 References………….2..……38 5...36 5....….2... Conclusion and Recommendations …….27 3...……………………………………………....3.34 Chapter 05: Discussion.40 _______________________________________________________________________ 6 ...35 5...……32 4..…..... Recommendations ………………………………………………….2. Weakness………………………………………………………….3..4...….

Mr.Abdul Shakoor Anjum (EDO EDUCATION ATTOCK). constructive suggestions. I would like to thank Mr. the following people were ALLAH set for me during this endeavor I have no words to express my heartiest sense of gratitude to my excellent. for his supervision. Waqar Ali Khan (Junior Clerk). Attock Campus. I also would like to thank Mr. Shaifq Gul Lecturer.A. Mr. valuable time. CH. Muhammad Arslan Pervaiz. Fayyaz Ahmed(Senior Clerk) and all the staff at EDO Education Office Attock. Then. intellectual guidance.Acknowledgement Praise be to Allah Subhana Wat Allah and HIS Holy Prophet (S.W). contribution. COMSATS Institute of Information Technology. patience and wise comments during this entire period which make this report possible. Mr. and outstanding report advisor & supervisor. 7 . Mudassar Khan Assistant EDO(Education) office Attock.

useful information has been collected and described in the report. by working in a reputable organization for a period of minimum six to eight weeks.e. Education Department has indeed a formal departmentalized structure and the Planning and development department is more conveniently known as Admin Department. During the summer vacations. it is an important prerequisite to acquire some practical knowledge in the form of internship i. As per the requirement of the study and advices of the advisor. 8 . I joined Executive Education office Attocks to gain some practical experience. EDO Education Office is a Sub-ordinate office of civil secretariat GOVT of the Punjab school Education Department Lahore.Executive Summary A s a part of the studies in Public Administration.

CHAPTER # 1 INTRODUCTION TO THE REPORT 9 .

After joining Executive District Office (Education) Attock . I worked in the Planning and Development branch of the EDO (Education) where all the District Attock Primary and Secondary Schools are affiliated. 18 2016 for six weeks internship program that is a necessary part of completion of MPA. In the planning branch all the school development programs which are approved for different schemes are mention and our branch provide all the information of the school and the feasibility report about the development projects to the higher authority..INTRODUCTION TO THE REPORT As part of the academic requirement for completing MPA Master’s in public Administration. Facilitate the poor people by giving them scholarships and free education to deserved people. the students are required to undergo for 6-8 weeks internship with an organization. The purpose of this department is to facilitate the education in this district especially in rural areas. Promote the best education in the district. Another objective of the internship is to provide a platform where a student can implement the learned knowledge and to have a look in professional environment. 10 . The purpose of internship is to enhance the abilities and skills of the students by providing them a professional environment by associating them with different organizations for a short period of time. The main aim is to contribute in education to overcome overall illiteracy rate in Pakistan. I joined Executive District Office (Education) Attock on July.

CHAPTER # 2 Organizational Overview 11 .

After the complete survey the head of the survey team usually he is the EDO Education Submit the feasibility of the projects report to the planning department. Than planning department give the information to the finance department for the allocation of the cost of the each project.g. Each District has its Own EDO office. 12 . EDO (Education) Attock office can see all the working of the District schools and implement all the policies given by the Higher Authority. This process is start from the Approved cost of the schemes for current year in the budget. e. The purpose of this team is to see the spots which are mention in the project for development to know the feasibility of thedevelopment project. Then the finance department allocates all the cost on the different project for development in the district Attock Schools. The purpose is to handle all the district schools and increase the productivity of the education sector in a smaller scale.1) Introduction to Executive District Office (Education) Attock EDO (Education) office works under the Ministry of Education. 2016-17 budgets for Education.CHAPTER # 2 Organization Overview 2. A copy of the feasibility is report is also sent to the main office of the Education in Lahore. Then Ministry of education divides all the approved amount in the each district of the Punjab which is 32 districts in punjb. Then Quota of District Attoch is given to the concerned authority. Then the Planning Branch can provide all the Development projects for futher process. Then a joint survey team is formed.. I worked in the Planning and Development branch where all the development project which are approved for current year are given to this branch for further progress of the development of schools in the district Attock.

Attock. Education department falls under the District government. gets approval from the District Coordination Officer. transfer. Now all public and private schools of primary. Attock was the official head of Education Department. who is the highest authority in district. Till this time the Executive District Officer (Education). It is pertinent to mention here that all the powers and authorities which were enjoyed by the Director Education were delegated to the EDO(Education). EDO (Education). Attock corresponds with other departments through District Coordination Officer. 2001 under the Local Government Ordinance 2001. Attock.2) Brief history Executive District Office (Education) Attock Prior to the promulgation of devolution plan Directorate of Education Office for Secondary Education and Elementary Education at division level. The Populace in general and employees of education department faced enormous problem because an employee was compelled to travel to Rawalpindi for trifle issues such as taking leave. Mirza Basheer Ahmed assumed the charge in September 2001 and became the first Executive District Officer (Education). Furthermore. The Executive District Officer (Education). Earlier School Education Department and Higher Education Department were the single department but in 2004-05 these were separated. promotion etc. EDO(Education). Attock. Attock. (Devolution programme) issued by the President of Pakistan Gen® Pervez Musharraf with a purpose to resolve all the issues at district level.2. secondary and higher level functioning in the district Attock are directly under control of EDO (Education). elementary. Attock was established in September. 13 . Furthermore all appointments were made in Directorate office.

Government provides funds of to this office to provide facilities to the education sector in District Attock. All the schemes of the ministry of education and different projects campaigns are done through this office.2. 14 . And convey the problems of the District Attock schools to the higher authority. The recruitment of primary and secondary schools teachers of Attock District attock is done through this office. Through this office the scholarships of the deserved students is sent to the Head office in Lahore. All the education related work of district Attock is conveyed through this office.3) Type and Nature of EDO (Education) Attock: It is public government organization which provides education facilities to district Attock. Basically this organization promotes the Education in District Attock on the behalf of the Education Ministry. Complaints of the district Attock schools are sent through this office to the higher authority for further action. It also provides services to the public and concern authorities like Faculty of the schools about the rules and procedure of a work assigned by the ministry of education. The development of schools and reconstruction of building and other development projects which were approved in budget for Attock district is completed through this office.

4) Organizational Structure: 15 .2.

Receive the complaints of the schools about the implementation of the government if not been implemented.  Give free education to the poor people. The recruitment for the primary and secondary schools teacher information is also provided by the department.  Provide all assistance about schools development projects. It provides the information about the new rules and policies of the education ministry is ordered to implement. Receive the application for the development projects in the district schools.5) Organization Product and Services District Education office is a service oriented Organization. 16 .  Inform schools about the new plan of the education. It provide services to the all the affiliated government primary and secondary schools in District Attock. The primary and secondary school in District is appointed through this office.2.  Take complaints from customers and inform the higher authority about the complaints. Services:  Scholarships to the poor and deserved candidates.

 Socio-political. goals.  Weakened Governess  Employee is committed and  Underemployed  Poor monitoring and evaluation does their best. Opportunity THREATS  Declining education quality can be fresh reversed through investments. ethical and system  In-adequate finance cultural development.2. In 2030 it affects our economy and social development  Shortage of teachers and schools education Department. 17 .  Legislation structure should be framed to plan for the promotion of education in Pakistan.  Lake of proper planning.  Works takes time to be completed.  National Emergency.  Lack of commitment on the part of policy makers.  Vision  If education system is not improved educational made the condition worse if it cannot be improved.6) SWOT Analysis: STRENGTHS WEAKNESS  Teachers are well qualified.

7.7) PESTLE Analysis: 2.2.2) Economic Economy is heavily affected the education system because it is the key factor of the development of not only education but even all the development projects in the country. As we all know that minister is a political post so it is very much clear that political system very much in commanding position to handle all the education system and made polices for lower level.7.1) Political: EDO (Education) department is the sub-ordinate of the secretary education Lahore and secretary is reported to the minister of education. Through economy it is possible to improve the infrastructure of the education department development. When policies have been made for future it is first consider that the situation and outcome of the particular project or schemes which government approved for the education. So that when any polices regarding education or any schemes is been approved for the lower level (e. In short. so the 18 . 2. we can conclude that If the political has a direct effect on the education system because if the government is stable that it may be possible that the policies can be made for future understanding and made sound in nature.g. District) each district is bound to implement policies or further process on the different projects. The consequences of the project and schemes have been thoroughly understood first. In Punjab the education system is very much in progress than other Pakistan provinces because the ruling party in Punjab is in power for a long time.

Because government didn’t know all the problems so that when general public interact it possible that the all the aspects regarding education covers. 2. With the passage of time Education department made these changes consistently to improves it productivity so that they may provide better services in future. In short it is very important to have a stable government to apply long-term plans for future. Technology made the Services of education department a lot easier and effective in recent times.3) Social: Social factor greatly affect the education system because the when people know the government policies and make them a part of the development it is very beneficial for the education department because sometimes when the government organization interact with the people they is so many small thing is been generated which benefits all the aspects. Current government is now stable our economy is going upward since last couple of years.7. The traditional way of communication the department and organization is been change. online social sites. Interaction could be made through public seminars. So it affects our education system positively.7. these are the new ways which can be adapted to socially interact with each other and make the plans according to the ground realities. blogs etc.4) Technology: With the advancement of the technology it made the work lot easier and quicker. 19 . Public now have to use different social media ways to remain in contact with the department for any assistance. 2..stability in the government made it possible the long-term planning for the education development in Punjab. The work made quicker so it speedup the development process which ultimately help the Education in Pakistan and also the organization credibility.

2. When new government take action on this scandal no result is been driven because the stakeholder manipulate the information and many of the record is missing. 20 . When there is working environment in the organization prevails the working and credibility of the organization automatically increase. Which heavily affect the education system. I would cite a very famous took place in the education department. Some of the sources conclude that these employee re still working and taking their salaries every month.7. In 2012-13 about 4500 employee are hired without any merit which obviously affects the department progress. So government didn’t take further action due to insufficient proves and record. Mostly employee tends to waste their official work time with different activities which are productive at all. So in short we can say that environment can affect positively and negatively according to the attitude of the employee towards work. 2.5) Legal: The legal factor also affects the working condition of the organization. Working environment of the education department is not on the positive side because of the attitude of the employees toward word is not good.7.6) Environment: This factor may affect the education system but not immensely affected the organization.

 Staff development. and state All need to be mobilized)  Free Education up to Matriculation.  Promotion of quality Education.8) Future Plans  Maintain Standard of Education.  Encourage private sector.  Increase the literacy ratio in rural areas.  Availability and Accessibility of schools in rural Areas.  Tripartite Partnership(Family.  Improvement in Learning Environment.  Grant of Scholarships to the students.2. Communities. 21 .

CHAPTER# 3 DEPARTMENTS AT EXECUTIVE DISTRICT OFFICE ATTOCK 22 .

Reconstruction of dangerous building: The construction of old schools building in the district Attock is reconstructed under this scheme. and boundary wall these are provide under this scheme. Basically there is 3 different kinds of development of schools in district Attock. A team is form to check the condition of the building and than file a report and in the report they recommend whether it is necessary to reconstruct or not. II.  Missing Facilities  Reconstruction of Dangerous building  Shelter less schools  Classrooms Construction The above mention all the development schemes or projects which are approved in the 2016-17 budget. 23 . Missing Facility: The missing facilities in schools like Electricity.DEPARTMENTS AT EXECUTIVE DISTRICT OFFICE ATTOCK 3. I. The cost of the construction feasibility and the estimates of all the projects working are completed. water. In the planning branch all the development related work is assigned.1) Planning and Development Department: This department is headed by personally EDO (Education) Attock.

III. selection. short listed. Administration ensures that the right employees are screened. All the schools having no proper building for the schools and can be categories through this scheme. IV. 3.1.2) Accounts Department: This department is responsible for handling the overall cash and other receipts and also to keep the records of cash given under each scheme and make a budget for the upcoming months on the basis of the previous data. cash receipts and payments.4) General Branch: It sees all the daily routine of the works like new assignments are send to concern departments. compensation and employee relationship management. interviewed and then hired.1.3) Admin Department: The main purpose of this department is recruitment. Classroom Construction: Schools which need more classrooms due to large enrollment of students they are categories under this scheme. 3. Accounting DMIS is used. The reconstruction of the classrooms is also included in this scheme. to make different transactions such as ledgers. In this department.1. And save the record of the all branches in the district. 24 . 3. etc. Shelter less Schools: The schools which have no shelter facility they have assisted through this scheme. general journals.

25 . 3.1. The issues like not providing better service to the customer.5) Examination Department: This branch sees all the examination matters in the District.1. The primary and secondary board examinations schedule information and results.6) Litigation Department: The disputes and claims which may arise in between customer and the education authority they can be solved by this department. Paper checking are also the function of this department.3.

2) Organizational Structure: 26 .3.

EMPLOYEES DETAIL WORKING IN THE DEPARTMENT 27 .

Planning and Development Branch Structure: Diagram: 28 .

EDO is seen handle and supervises all the matters concern to the planning and development Department.3) Assistant: Mudassar Khan is the Assistant in the planning department.2) Superintendent: He is the active head of the department.1) Assistant Director: In the branch assistant director is the head of the planning and development branch all the work of planning and development in completed under the supervision of the Assistant Director. He can work with the assistant and supervise him when any issue arises or problems related work.3.3. As there is no AD and Superintendent in this branch so Assistant can do all the supervision of the employees of this Department 29 .3. In Education Department Attock there is no individual is selected for this post the in charge of this post in EDO (Education) Attock.3. 3. 3.3) Detail of Employees: 3. He can supervise all the work done in the planning and development branch and report directly to EDO (Education) about all the work done Daily. The planning and development department works under the supervision of the superintendent.

30 . He do all the manual work of daily routine like reply to the mails.5) Junior Clerk: Mr. Keep and maintain the record of all district attock schools data and information for future need.4) Senior Clerk: Mr.3.3. He can collectively work with her senior Muhammad Fayyaz to maintain the record and make draft of the report and memo and reply to mails and give information and officials document s to the concern departments and other concern officials. 3. And arrange all the record and documents of planning branch. Waqar Ali is the junior clerk in this department.3. Muhammad Fayyaz is the senior clerk in this department.

missing facilities etc.  Construction of schools building. 31 .4) Departmental Operations:  Provide education facility in district Attock.3.  Provide services to the public about education promotion.  Improve education in district Attock.  Give estimates of development projects in District Attock.  Prepare the schedule of examination of the primary and secondary board papers. IT labs.  Work for the development of schools.  Provide scholarships to deserved students.  Implementation of new education polices in District Attock.  Education department can held board papers in the District.  Complaints delivery to concern Authority.

CHAPTER# 4 Learning as internee 32 .

Job Description : 33 .

e.  Observe the working attitude of the employee of the department. document delivers from bottom to top.  Learn the working of employee through proper channel like through proper hierarchy.  Duties and responsibilities of the employees in Planning and development branch.  The procedure of development of schools like construction of new buildings and classrooms or other missing facilities in the schools all the procedure when it starts till its approval all the procedure is observed learned.g.  Working procedure of the department.  The interdepartmental communication among all concern matters..4.2) Learning as internee:  Lean about all the development schemes of the district Attock schools. 34 .

CHAPTER 05 Discussion. Conclusion and Recommendations 35 .

Through increase in the private sector it starts the new tradition in the education system which is very useful for the education department to increase the efficiency of the department. The working capacity and employee’s contribution toward work can very much make a difference. Education department is making possible that every citizen in the district can easily been provided a better and low cost education to each and every citizen. It is also progressing in the technology field. There are problems in the department it is very often but experts in the higher level are making policies to provide free and good quality education in future. Which is already is progress and in near furture when can see the education graph upward. Education department Attock is progressing time to time. Through the training and positive attitude habits of employees can make a difference for achieving the goals.1) Discussion: Executive education department have a mission to increase the literacy rate in the district and also may contribute at national level. Computerized system is also in use but there are some problems due to lake of training of employees.5. 36 . And further work under the ministry of education. Executive education department is a subordinate office of secretary education department Lahore.

In the recent times plans is been made for education government and other stake holders are now executing these plan to make it work for the education system. 37 . Education can automatically bring changes to the society. A lot of foreign NGO’s are also involved to make progress the education system in Pakistan. A huge amount of Pakistan population lives in the urban areas so it cannot be eliminated. The success of the country is very much dependent on the educated people ratio in the country.5. Urban areas are very affected by this issue the quality and no of departments in these areas are very low.2) Conclusion: Education is the top priority for each and every person. But still due to planning the progress of the education is not increased.

 Very low budget for education sector.  Employees are not selected on merit.  Duties and responsibilities are not decided for each employee.  Very small number of schools is been allocated for very huge population.  There is no system to training of employee in this sector. 38 .3) Weaknesses:  Education sector is under employed.5.  Incompetent individuals are on the top post which may affect the education system.  There is a lake of planning for future.  Employees in education sector have very bad attitude toward work mostly they avoid the work for tomorrow.  Still there is a lake of technology use the education department.  Priorities are not decided because of this urban areas are still not been developed.  Political instability makes planning execution impossible.

 There is a need to revise the compensation system in this sector.  Set urban areas top priority for education development.g.  Increase the number of departments at least to the recommended figures.5. Monthly.  Must involve the stakeholder when making plans polices.  Infrastructure in education department must be improved.  Higher level employees must be gone through tough selection process. And not start working on next plan until previous is accomplished.  Increase the number of employee in education sector at least the recommended numbers.) for employees and through this system promotion can be made. 39 .  Make evaluation system for specific time (e.  Additional charges system must be removed there must be proper hierarchical channel for reporting and working. yearly etc.  After selection there must be proper system of training for selected employees..  Fixed the duties and responsibilities of each employee.4) Recommendations:  Start planning projects of 5-10 years.

References: 1)http://hed.gov.punjab.pk/ 2) Mudasar Khan (Assistant) 3)Waqar Ali (junior clerk) 4) Fayyaz Ahmed(Sernior clerk) 5) aurkhb.wordpress.com 40 .

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