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QFD House of Quality

Strong +

http://www.qimacros.com/qiwizard/qfd.html

Positive

Speed
Improve
Quality
Value
Cycle time
Reduce
Defects
Cost
Targets
Company
Technical
Competitor 1
Evaluation
Competitor 2
Competitor 3
Competitor 4
Absolute Importance

5
5
4
4
4
3

1
9

Competitor 4

Competitor 3

Competitor 2

Competitor 1

Company

Design Criteria 5

2
3
1
1

1
9
3

50% 20% 1hr


4

50

Design Criteria 4

Design Criteria 3

Design Criteria 2

Design Criteria 1

Customer
Requirements
(What)

X Negative
# Strong Customer Rating

Importance (1-5)

Direction of Improvement
Design
Requirements
(How)

23

48

1
3
10% 50%

16

1 2 3 4 5
5 1(low) - 5(high)
4
3
2
1

=9
High
=3
Medium
=1
Low

Click on
Other
Sheets at
bottom of
the page

Strong +
Positive

Design
Criteria

Design
Design
Design
Design
Design

Criteria
Criteria
Criteria
Criteria
Criteria

Targets
Company
Technical
Competitor 1
Evaluation
Competitor 2
Competitor 3
Competitor 4
Absolute Importance

1
2
3
4
5

5
5
4
4
4
3

1
9

3
1
1

23

Competitor 4

Competitor 3

Competitor 2

Competitor 1

Company

Part Characteristic 5

=9
High

1
9
3

50% 20% 1hr

50

Part Characteristic 4

Part Characteristic 3

Part Characteristic 2

Part Characteristic 1

Design
Requirements
(What)

X Negative
# Strong Customer Rating

Importance (1-5)

Direction of Improvement
Part
Characteristics
(How)

48

1
3
10% 50%

16

1 2 3 4 5
5 1(low) - 5(high)
4
3
2
1

=3
Medium
=1
Low

Strong +
Positive

Part
Part
Part
Part
Characteristics Part
Part

Characteristic
Characteristic
Characteristic
Characteristic
Characteristic

Targets
Company
Technical
Competitor 1
Evaluation
Competitor 2
Competitor 3
Competitor 4
Absolute Importance

1
2
3
4
5

5
5
4
4
4
3

1
9

3
1
1

23

Competitor 4

Competitor 3

Competitor 2

Competitor 1

=9
High
Company

Process Characteristic 5

Customer Rating

1
9
3

50% 20% 1hr

50

Process Characteristic 4

X Negative
# Strong Process Characteristic 3

Process Characteristic 2

Part
Characteristics
(What)

Process Characteristic 1

Direction of Improvement
Process Characteristics
(How)

Importance (1-5)

48

1
3
10% 50%

16

1 2 3 4 5
5 1(low) - 5(high)
4
3
2
1

=3
Medium
=1
Low

Strong +
Positive

X
Direction of Improvement
Production Methods (How)

Process
Process
Process
Process
Characteristics Process
Process

Characteristic
Characteristic
Characteristic
Characteristic
Characteristic

Targets
Company
Technical
Competitor 1
Evaluation
Competitor 2
Competitor 3
Competitor 4
Absolute Importance

1
2
3
4
5

X Negative
# Strong -

5
5
4
4
4
3

1
9

3
1
1

23

Competitor 4

Competitor 3

Competitor 2

Competitor 1

Company

Production Method

1
9
3

50% 20% 1hr

50

Production Method

Production Method

Production Method

Production Method

Customer Rating

Importance (1-5)

Process
Requirements
(What)

48

1
3
10% 50%

16

1 2 3 4 5
5 1(low) - 5(high)
4
3
2
1

=9
High
=3
Medium
=1
Low

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