You are on page 1of 54

EWM 1000

DIAGNOSTICS
&
FAULTFINDING

TSE-N / A.S.

February 2002

Diagnostic mode
Access

To enter the diagnostic mode, press START/


PAUSE and one option button simultaneously,
and turn programme selector to the first
position clockwise, until LEDs start flashing
(position of pushbuttons is configurable, and
may vary).
TSE-N / A.S.

February 2002

Diagnostic mode
Access (vertical configuration)

To enter the diagnostic mode, press the upper


two pushbuttons on the left-hand side simultaneously (irrespective of their function), and
turn programme selector to the first position
clockwise, until LEDs start flashing.
TSE-N / A.S.

February 2002

Diagnostic mode
Component actuation 1
Checked functions:

User interface functionality


Actuated components:

all LEDs light in sequence


if a pushbutton is depressed, the
corresponding LED lights, and buzzer
sounds if applicable

Conditions:
none
TSE-N / A.S.

February 2002

Diagnostic mode
Component actuation 2
Checked functions:

Water fill main wash compartment


Actuated components:

Door lock
Main wash solenoid valve

Conditions:
door closed
water level below safety (overflow) level
time-out 5 min
TSE-N / A.S.

February 2002

Diagnostic mode
Component actuation 3
Checked functions:

Water fill prewash compartment


Actuated components:

Door lock
Prewash solenoid valve

Conditions:
door closed
water level below safety (overflow) level
time-out 5 min
TSE-N / A.S.

February 2002

Diagnostic mode
Component actuation 4
Checked functions:

Water fill fabric conditioner compartmt


Actuated components:

Door lock
Main wash and prewash solenoid
valves (simultaneously)

Conditions:
door closed
water level below safety (overflow) level
time-out 5 min
TSE-N / A.S.

February 2002

Diagnostic mode
Component actuation 5

Not applicable to EWM1000 machines


(checks 3rd solenoid valve)

TSE-N / A.S.

February 2002

Diagnostic mode
Component actuation 6
Checked functions:

Heating
Actuated components:

Door lock
Main wash solenoid valve if level
below first level
Heating element

TSE-N / A.S.

Conditions:
door closed
water level above first level
water temperature below 80C
time-out 10 min, or 990C

February 2002

Diagnostic mode
Component actuation 7
Checked functions:

Tub leakage test


Actuated components:

Door lock
Main wash solenoid valve if level
below first level
Motor (55 rpm CW, 55 rpm CCW, 250
rpm impulse with water in tub)
Conditions:
door closed
water level above first level
TSE-N / A.S.

10

February 2002

Diagnostic mode
Component actuation 8
Checked functions:

Draining
Spinning
Pressure switch level congruence
Actuated components:

Door lock
Drain pump
Motor (650 rpm, then max spin speed)
Conditions:
door closed
water level below antiboil level at start of spin
movement
TSE-N / A.S.

11

February 2002

Diagnostic mode
Component actuation 9

Not applicable to front-loaded machines


(checks 3rd drum self-positioning )

TSE-N / A.S.

12

February 2002

Diagnostic mode
Reading the last alarm code
If an alarm code is stored in the
EEPROM, this will be shown in
hexadecimal code by 2 flashing LEDs:
CYCLE END
and START/PAUSE

TSE-N / A.S.

13

February 2002

Diagnostic mode
Reading the last alarm code
If an alarm code is stored in the
EEPROM, this will be shown by
2 flashing LEDs:
CYCLE END

TSE-N / A.S.

and START/PAUSE

14

February 2002

Diagnostic mode
Reading the last alarm code
CYCLE END
shows the first digit of the
alarm code (alarm family)
START /PAUSE

shows the second digit

the digits will be shown by a sequence of


flashes (0.4 secs on, 0.4 secs off)
HEX digit

1 2 3 4 5 6 7 8 9

A B

Number of flashes 1 2 3 4 5 6 7 8 9 10 11 15

after a pause of 2.5 secs, the sequence will


be repeated
TSE-N / A.S.

15

February 2002

Diagnostic mode
Reading the last alarm code
An example: code E43
LED
START/PAUSE
Time
On / off
(secs)
0.4

LED CYCLE END


On / off

Time
(secs)
0.4
0.4
0.4
0.4
0.4
0.4
0.4
0.4
2.5

TSE-N / A.S.

Value
1

0.4
0.4

0.4
0.4

0.4

3,3

Value
1
2

3
Pause

Pause
16

February 2002

Diagnostic mode
Cancel the last alarm code

Machine in diagnostic mode, programme


selector in position 10
Press START/PAUSE and any option pushbutton simultaneously for at least 2 secs
All LEDs start flashing to confirm
TSE-N / A.S.

17

February 2002

Diagnostic mode
Cancel alarm code vertical configuration

Machine in diagnostic mode, programme


selector in position 10
Press the upper two pushbuttons on the lefthand side simultaneously for at least 2 secs
All LEDs start flashing to confirm
TSE-N / A.S.

18

February 2002

Diagnostic mode
Exit
to exit the diagnostic mode, switch OFF
the appliance.
then switch it ON, and switch it OFF AGAIN
(this is to avoid the machine go into factory
test mode when a diagnostic mode is
selected again)

TSE-N / A.S.

19

February 2002

Alarms shown in the user mode


Only the alarm family (first digit of the code)
is shown to the user
LED CYCLE END
by the flashing LED
Time
On / off
Value
(secs)
CYCLE END
0.4

for example E41 or E43


will be shown as:
alarm conditions E61,
E83, or EA1 will not be
shown to the user in
any way
TSE-N / A.S.

20

0.4
0.4

0.4
0.4

0.4
0.4

0.4
2.5

Pause
February 2002

Quick reading of alarm codes


The last alarm can be read even if the
machine is not in the diagnostic mode:
Press START/PAUSE and
any option pushbutton
simultaneously for at least
2 seconds
All LEDs extinguish an then
show the full alarm code
The sequence will be repeated as long as
the 2 pushbuttons are kept depressed
TSE-N / A.S.

21

February 2002

Alarm code family 1:


Water fill
E11: water fill problems in wash cycle
(time-out expired)
E13: water leakage

TSE-N / A.S.

22

February 2002

Alarm code family 2:


Draining
E21: drain problems (time-out expired)
E23: drain pump triac failure
E24: drain pump triac sensing failure

TSE-N / A.S.

23

February 2002

Alarm code family 3:


Pressure switch
E33: incongruency between antiboil and
1st level switches (longer than 3 secs)
E35: water overfill (antiflood level switch
open for more than 15 seconds)
E36: antiboil sensing (AB_S) failure
E37: 1st level sensing (L1_S) failure
E39: antiflood sensing (HV1_S) failure

TSE-N / A.S.

24

February 2002

Alarm code family 4:


Door lock
E41: door open (time-out expired)
E42: door lock failure
E43: door lock triac failure
E44: closed door sensing failure
E45: door lock triac sensing failure

TSE-N / A.S.

25

February 2002

Alarm code family 5:


Motor circuit
E51: motor triac short circuit
E52: no tachometer signal from motor
E53: motor triac sensing failure
E54: motor (reversing) relay contact always
closed

TSE-N / A.S.

26

February 2002

Alarm code family 6:


Heating circuit
E61: insufficient heating in wash cycle
(time-out expired)
NOT SHOWN IN USER MODE !
E62: overheating during wash cycle (temp.
on NTC > 88C for more than 5 min.)
E66: heating relay failure

TSE-N / A.S.

27

February 2002

Alarm code family 7:


NTC sensor
E71: NTC sensor failure (value out of limits)

TSE-N / A.S.

28

February 2002

Alarm code family 8:


Programme selector
E82: wrong selector reset position selection
E83: wrong selector reading
NOT SHOWN IN USER MODE !

TSE-N / A.S.

29

February 2002

Alarm code family 9:


Configuration
E93: machine configuration error
E94: cycle configuration error
E95: communication error between
microprocessor and EEPROM
E96: incongruence between circuit board
configuration and hardware
E97: incongruence between programme
selector and cycle configuration table
TSE-N / A.S.

30

February 2002

Alarm code family A:


DSP
EA1: DSP (door self-positioning on
top-loaded machines only)
NOT SHOWN IN USER MODE !

TSE-N / A.S.

31

February 2002

Alarm code family B:


Power supply
EB1: power supply frequency out of limits
EB2: power supply voltage too high
EB3: power supply voltage too low

TSE-N / A.S.

32

February 2002

Component Diagnostic
Connector Identification

TSE-N / A.S.

33

February 2002

Component Diagnostic
J1 = Motor connector
J1-1 to J1-2:
full stator winding: 1 - 3
(depending on type of motor)

TSE-N / A.S.

34

February 2002

Component Diagnostic
J1 = Motor connector
J1-1 to J1-3:
half stator winding: 0.5 - 1.5
(on machines with > 1400 rpm)
(depending on type of motor)

TSE-N / A.S.

35

February 2002

Component Diagnostic
J1 = Motor connector
J1-4 to J1-5: rotor winding: 1.5 - 3
(depending on type of motor)

TSE-N / A.S.

36

February 2002

Motors

TSE-N / A.S.

37

February 2002

Component Diagnostic
J2, J6 = Door lock, Pressure switches
BIMETAL PTC
DOOR LOCK !
J2-4 to J6-2:
door lock bimetal
PTC about 1

TSE-N / A.S.

38

February 2002

Component Diagnostic
J2, J6 = Door lock, Pressure switches
INSTANTANEOUS
DOOR LOCK !
J2-4 to J6-2:
solenoid +
PTC protector
about 200 )

TSE-N / A.S.

39

February 2002

Component Diagnostic
J2, J6 = Door lock, Pressure switches
INSTANTANEOUS
DOOR LOCK !
J2-5 to J6-2:
bimetal PTC
about 1 k)

TSE-N / A.S.

40

February 2002

Component Diagnostic
J2, J6 = Door lock, Pressure switches
INSTANTANEOUS
DOOR LOCK !
J2-4 to J2-5:
solenoid + PTC protector
+ bimetal PTC
about 1.2 k)

TSE-N / A.S.

41

February 2002

Component Diagnostic
J2, J6 = Door lock, Pressure switches
ALL
DOOR LOCKS
J2-1 to J6-2:
door switch,
open or closed

TSE-N / A.S.

42

February 2002

Component Diagnostic
J2, J6 = Door lock, Pressure switches
J2-1 to J2-2:
1st level press.
switch, open if
water below 1st
level, closed if
above

TSE-N / A.S.

43

February 2002

Component Diagnostic
J2, J6 = Door lock, Pressure switches
J6-1 to J2-2:
antiboil level press.
switch, open if water
below this level,
heating element
resistance (about
30 ) if above

TSE-N / A.S.

44

February 2002

Component Diagnostic
J2, J6 = Door lock, Pressure switches
J2-3 to J2-6:
antiflood level
press. switch (not
on all models !),
normally closed

TSE-N / A.S.

45

February 2002

Component Diagnostic
J3 = Solenoid Valves and Drain Pump
J3-2 to J3-5:
prewash solenoid valve
about 3.75 k

TSE-N / A.S.

46

February 2002

Component Diagnostic
J3 = Solenoid Valves and Drain Pump
J3-6 to J3-7:
main wash solenoid valve
about 3.75 k

TSE-N / A.S.

47

February 2002

Component Diagnostic
J3 = Solenoid Valves and Drain Pump
J3-1 to J3-4:
drain pump motor
about 170

TSE-N / A.S.

48

February 2002

Component Diagnostic
J5 = NTC and Tachogenerator
J5-1 to J5-2:
NTC sensor, about 6 k at room
temperature
(see sensor characteristic for
values at other temperatures)

TSE-N / A.S.

49

February 2002

NTC Characteristic

TSE-N / A.S.

50

February 2002

Component Diagnostic
J5 = NTC and Tachogenerator
J5-1 to J5-2:
tachogenerator 65 to 540 ,
depending on motor type.
If motor is rotated by hand,
a low AC voltage can be measured.

TSE-N / A.S.

51

February 2002

Motors

TSE-N / A.S.

52

February 2002

Component Diagnostic
J4 = Provision for Door Pilot Lamp
J4-1 to J4-2:
door pilot lamp
(only on few models !)

TSE-N / A.S.

53

February 2002

Component Diagnostic
And J7 ??
J7 is the external serial interface:
It may be used to connect the circuit board to a
computer, and run configuration or diagnostic
programmes from there

TSE-N / A.S.

54

February 2002