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To: Dr.

Leslie Bruce
From: Magaly Espinoza, Lisbeth Cisneros, Brian Giolli, Justin Macik
Subject: Fullerton Fixit Group Charter
Date: 20 September 20161
Mission
Fullerton Fixit’s purpose is to be practical and
environmentally conscious by creating a guide to repair an
IBM X41 ThinkPad. The team of Fullerton Fixit will
collaborate to create this guide by researching,
documenting, and reporting on the repair of the device.
The guide will be published on iFixit, a DIY project website
that is open to the online community. Justin, the project
manager will be in charge of the equipment necessary for
the repair of the device in addition to making sure that
progress and contribution of the team members is
adequate. Magaly, the editor will be in charge of
determining the final context of the guide, making sure it is
well structured and an easy-to-read format. Lisbeth, the
photographer will use her camera to document and record
the breakdown as well as repair of the device in a series of
steps. Brian, the researcher will determine how the project
moves forward according to what is most important and lay
out a plan of approach for the project.
Team Members
Lisbeth Cisneros - Photographer
Magaly Espinoza - Editor Coordinator
Brian Giolli - Researcher
Justin Macik - Project Manager
Expectation

All team members are accountable for their full
participation in this project. It is expected that all team
members collaborate equally throughout the project. Each
team member will carry on their assigned responsibilities,
but will not hesitate to help others if needed. Everyone
plays a great role here, we are all part of a puzzle,
therefore everyone is held reliable for their
professionalism, work ethics, and punctuality. As stated by
the University of Strathclyde Glasgow, “work effectively
with others on a common task; taking actions which
respect the needs and contributions of others; contributing
to and accepting the consensus; negotiating a win-win
solution to achieve the objectives of the team,” there
needs to be unity throughout the project. In the case that
one group member is not able to deliver their given task;
he/ she must notify the group immediately. Actions will be
taken accordingly.

Communication
The group will communicate with its members through
various means both face-to-face meetings and electronic
communication, such as email and text messaging.
Responses to electronic communication should be prompt
and courteous. Group meetings will be held on Tuesday
and Thursday evenings at the Pollak Library. Any absences
from either a class session or a group meeting should be
communicated to all group members ahead of time. If
individual assignments or expectations cannot be delivered
by the agreed upon time, then all members of the group
must be notified in advance.

Conflict Resolution
In the event that the group should experience conflict, the
following steps must be taken to come to a resolution:
1. All conflicts will be
handled as a collective group to establish fair
and balanced mediation among members

2. The group will define
the conflict and the situation which preceded
the conflict
3. Communication will be
structured. Each group member will have an
opportunity to communicate his or her feelings
and have an opportunity to express possible
solutions.
4. Summarize the pointsof-view of all group members
5. Explore ways to
become more productive as a group and
determine an agreed upon action plan for
resolution
Corrective Action
In the event that corrective action is required, the following
steps will be taken:
1. Verbal warning will be
issued among group members.
2. A second verbal, and a
written warning (copied to the professor) will
be issued.
3. A third incident will
result in a dismissal from the group.
Timeline
09/20

Group Charter submission

09/28

Print proposal draft for in-class peer review

09/29

Submit final proposal to iFixit by 11:55 PM

10/05

Print and turn in Timesheet #1 in class

10/06

Photo day; photograph the device

10/10

Submit Troubleshooting page to iFixit by 11:55 PM

10/12

Print and turn in Timesheet #2 in class

10/12

Submit Device page to iFixit by 11:55 PM

10/19

Print and turn in Timesheet #3 in class

10/26

Print and turn in Timesheet #4 in class

10/26

Submit completed Guide to iFixit by 11:55pm to

11/07

Print evaluation memo drafts and online review for

11/10

Submit iFixit Final Project Folder by 11:55 PM

iFixit
Guide

TimeSheet
Due
Date

Assignment:

What was
worked on?

Hour
s

Group
members

9/14

Group Charter

Chose Group
Name and
designed logo.

1

Lisbeth
Cisneros
Magaly
Espinoza
Brian Giolli
Justin Macik

09/15

Group Charter
Draft

Began writing
group charter
draft #1: logo
was included, all
sections were
worked on and
edited.

2

Lisbeth
Cisneros
Magaly
Espinoza
Brian Giolli
Justin Macik

9/20

Group Charter
submission

Worked on final
revisions:
included
timesheet for
the group
charter.

1

Lisbeth
Cisneros
Magaly
Espinoza
Brian Giolli
Justin Macik

9/22

iFixit Proposal

Began Writing
iFixit Proposal.

2

Lisbeth
Cisneros

Disassembled
IBM ThinkPad
X41

Magaly
Espinoza
Brian Giolli
Justin Macik

9/28

Print proposal
draft for inclass peer
review

Peer reviewed
2: other team’s
proposals in
class

1

Lisbeth
Cisneros
Magaly
Espinoza
Brian Giolli
Justin Macik

9/29

Submit final
proposal to
iFixit

Made last
minute
revisions before
having Lis
submit
proposal to
iFixit

1.5

Lisbeth
Cisneros
Magaly
Espinoza
Brian Giolli
Justin Macik

10/5

Print and turn
in Timesheet
#1 in class

1st Meeting with
Professor Bruce,
discussed
timesheet and
group progress.

10/6

Troubleshootin
g Pages

Wrote
troubleshooting
pages. Posted
troubleshooting
pages to the
iFixit website.

10/7

Device Photos

Began
dismantling
IBM ThinkPad
X41.
Photographed
LCD screen and

1

1.5

1.5

Lisbeth
Cisneros
Magaly
Espinoza
Brian Giolli
Justin Macik
Lisbeth
Cisneros
Magaly
Espinoza
Brian Giolli
Justin Macik
Lisbeth
Cisneros
Brian Giolli
Justin Macik

its components
10/10

Device Page

Began working
on Device
Page. Wrote
background
information and
support
questions

1

Lisbeth
Cisneros
Magaly
Espinoza
Brian Giolli
Justin Macik

10/12

Print and turn
in Timesheet
#2 in class

Spoke with
professor Bruce
regarding our
progress.
Finished Device
Page.
Submitted
answer for last
troubleshooting
question.

1

Lisbeth
Cisneros
Magaly
Espinoza
Brian Giolli
Justin Macik

0.5

Lisbeth
Cisneros
Magaly
Espinoza
Brian Giolli
Justin Macik

Submit Device
page to iFixit

10/17

Device Page.
Group
Meeting.

Discussed Plans
for next Group
Meeting
(outside-ofclass).

10/19

Print and turn
in Timesheet
#3 in class

Spoke to Dr.
Bruce
regarding team
progress.
Began working
on flow chart in
class.

1

10/20

Device
Photography

Disassembled
Keyboard and
took necessary

1.5

Lisbeth
Cisneros
Magaly
Espinoza Brian
Giolli

Lisbeth
Cisneros
Magaly

photographs.

10/24

Device Pages

Assigned a
replacement
guide to each
member of the
group. Each
member began
writing their
assigned guide.

10/26

Print and turn
in Timesheet
#4 in class

Spoke with Dr.
Bruce
regarding our
progress.
Completed and
submitted 1
replacement
guide to iFixit.

Submit
completed
Guide to iFixit
11/2

Print iFixit
Conference
Prep Sheet.
Meet Dr. Bruce
at 1:40

Group met with
Dr. Bruce to
review
replacement
guide. Also,
completed and
presented
Conference
Preparation
Sheet.

Espinoza
Brian Giolli
Justin Macik
.75

.50

.3

Lisbeth
Cisneros
Magaly
Espinoza
Brian Giolli
Justin Macik

Lisbeth
Cisneros
Magaly
Espinoza
Brian Giolli
Justin Macik

Lisbeth
Cisneros
Magaly
Espinoza
Brian Giolli
Justin Macik

11/7

Print
evaluation
memo drafts
and online
review

Completed
Evaluation
Memo draft.
Participated inclass with peer
review.

1.25

Lisbeth
Cisneros
Magaly
Espinoza
Brian Giolli
Justin Macik

11/10

Submit iFixit
Final Project
Folder

Completed
final
preparations
for Final Project
Folder.
Submitted final
project on
Titanium.

.5

Lisbeth
Cisneros
Magaly
Espinoza
Brian Giolli
Justin Macik

References
(1)Markel, M. (2016). Practical Strategies for Technical Communication.
Boston: Bedford/St. Martin’s.
Teamwork & collaboration skills. (n.d.). University of Strathclyde
Glasgow. Retrieved from
http://www.strath.ac.uk/careers/skills/peopleskills/teamworkcolla
borationskills/