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To succeed in an environment of
growth and excellence and earn a
job which provides me
satisfaction and self development
and help me to achieve
organizational goal.



Gokhle College

Mumbai University 2011


Gokhle College

Maharashtra Board 2008


D.V.M School

Maharashtra Board 2006

Aug 2012 - Present

Address :

109/23,Navrang Hsg
Soc, Charkop sector

Gender :


City :


State :


Nationality : Indian
Languages : English, Hindi,

Birth Date : 15 June 1990.



+91 8655134598
+91 9004875355

Creative & innovative
Highly Disciplined
Can work as a part of team
or own initiative
Good communicator and
listener at all levels
Quick learner, keen to learn
and improve skills
Self-motivation and ability
to take the initiative
Punctuality and timekeeping
Computer Knowledge: MS
office & Outlook Basis &

Handling the team of 25 people

To track the teams performance metrics with reference to the clients
Scheduling meeting on calls every week with the offshore team. (Client)
To interact with the client and seek clarifications based on the quality
feedback received
Analyzed the assigned projects and distributed tasks to the members as per
their area of expertise
Review quality reports and provide necessary reinforcement training to
maintain the required quality standards
Review the payments made by the associate on insurance policies at the end
and approve them
Ensuring all administrative records are up to date
Taking one on one sessions with the team, listening to them and have a clear
idea about the associate, Dealing with employees escalations
Conducting performance appraisals for the team, identifying any weaknesses
and then offering coaching and mentoring to staff who require it
Appreciating & commending team member on job done well
Making sure that all escalations are made in a timely manner and that
corrective action is swiftly taken
Addressing team huddle for cascading information related to Quality,
Company, initiative, Employee Benefit programs etc.
Ensuring new hires get floor support and they meet their productivity and
quality targets within contracted timelines
Top Team Leader in Ranking in ALTISOURCE in Oct15, Dec15, Jan16,
March16, May16, June16 and 1st & 2nd Quarter of 2016.

Oct 2011 - May 2012

Team Leader (Altisource Business Solutions)

Sales Executive- Direct Sales (Phoenix Advertising)

Arrange meetings with prospective customers

Involved in the recruitment of branch staff
Attend meetings and conferences discussing new features and services
Place phone calls to customers to determine satisfaction of service
Getting in touch with customers who have filed complaints to ensure the
problem has been resolved
Planning, implementation, and managing individual marketing and sales
plans for Phoenix Advertising
Responsible for identifying client needs while researching ways to improve
the quality of their services
Conduct sessions every day to motivate candidates
Meet clients to understand their needs to grow up their business
Travelling between cities for setting up new service location

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Hobbies & Interests

Apr 2007 - Oct 2010

Socialising with friends

To play Chess & Rubic

Always try to do something
new and innovative

Traveling to new places

Web savvy

TT Management & Accountant (Saraswati Coaching Classes)

Working with Head Office

Coordinate with Time table management team and schedule all teachers and
students timetable accordingly on weekly basis
Maintaining fees records and updating students data
Played a vital role in organizing events like parents meetings, Conferences,
Board meetings etc
Developing, implementing and maintaining a marketing & advertisement plan
for the branch
Sending students monthly performance to parents (Mail/SMS)

Available on request.
I do hereby declare that the above given statements are true and correct to the best
of my knowledge.


(Tushar Abhimanyu Kudtarkar)