Professional Documents
Culture Documents
Service manual
4 Subassembly units
8 Troubleshooting / Service
9 Service information
10 Miscellaneous
TD-100339.doc
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Safety warnings
These service instructions are intended for authorized Franke service technicians only!
The installation, setting, repair and maintenance work featured in these Service
Instructions is to be carried out by a trained Franke Service Technician only, using
original Franke spare parts.
If you do have to operate the appliance in the opened state, observe the following
warnings and instructions.
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Table of Contents
1.
2.
2.1.
Technical data
2.2.
Dimensions
10
3.
11
3.1.
11
3.2.
3.1.1.
Security advice
11
3.1.2.
11
3.1.3.
Assembly instructions
12
3.1.4.
Assembly
12
3.1.5.
Commissioning
13
3.1.6.
14
3.1.7.
15
16
16
3.3.
Operating instructions
18
3.4.
18
3.4.1.
18
4.
Subassembly units
19
4.1.
19
4.2.
4.1.1.
Drip tray
19
4.1.2.
19
4.1.3.
Grounds container
19
4.3.
4.4.
Coffee dispenser
Housing
20
20
21
4.3.1.
21
4.3.2.
22
4.3.3.
22
4.3.4.
23
4.3.5.
25
Coffee grinder
26
4.4.1.
Mode of operation
26
4.4.2.
27
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4.5.
4.6.
4.7.
4.8.
4.9.
4.4.3.
27
4.4.4.
Grinding correction
27
4.4.5.
Replacing a grinder
28
4.4.6.
Installing a grinder
29
4.4.7.
Technical data
29
Brewing assembly
30
4.5.1.
Mode of operation
30
4.5.2.
31
4.5.3.
31
4.5.4.
Further dismantling
32
4.5.5.
35
Encoder
39
4.6.1.
Mode of operation
39
4.6.2.
39
Flowmeter
40
4.7.1.
Mode of operation
40
4.7.2.
40
4.7.3.
Technical data
40
Pumps
41
4.8.1.
Mode of operation
41
4.8.2.
Replacing a pump
41
4.8.3.
Technical data
41
42
4.9.1.
Mode of operation
42
4.9.2.
42
4.9.3.
Bimetallic thermostat
42
4.9.4.
Mode of operation
42
4.9.5.
Technical data
42
43
43
43
43
44
44
44
44
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45
45
4.12.2 Replacing the thermal link for coffee/hot water and steam
45
45
46
4.14.1.Mode of operation
46
46
47
47
4.15.2. Replacing the pressure control valve for coffee/hot water circuit
47
47
48
48
48
49
49
4.16.2.Technical data
49
49
4.16.4.Technical data
49
50
50
5.
51
5.1.
51
5.2.
5.3.
5.4.
5.1.1.
Mode of operation
51
5.1.2.
51
53
5.2.1.
Mode of operation
53
5.2.2.
Replacing fuse
53
5.2.3.
53
5.2.4.
Technical data
53
Transformer
54
5.3.2.
54
5.3.3.
Technical data
54
Interference eliminator
55
5.4.1.
Mode of operation
55
5.4.2.
55
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5.4.3.
Technical data
55
6.
56
6.1.
56
6.2.
6.1.1.
Function of keys 1 18
56
6.1.2.
Products code
57
6.1.3.
Key combinations
57
Service menu
59
6.2.1.
Operating Terminal3000
59
6.2.2.
Compatibility of Terminal3000
59
6.2.3.
Installing Terminal3000
59
6.2.4.
Deinstalling Terminal3000
60
6.2.5.
Troubleshooting
60
6.2.6.
60
6.3.
Operating elements
61
6.4.
62
6.5.
Parameter settings
62
6.6.
73
6.7.
Appendix
77
7.
6.7.1.
77
6.7.2.
78
80
7.1.
80
8.
Troubleshooting / Service
82
8.1.
82
8.2.
83
8.3.
Service
84
10.
Miscellaneous
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US
JP
UL
Underwriter Laboratories
TD-100340.doc
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Technical data
Flair
F 2M HD CE2
Performance
Bean container:
Grounds container:
Power supply
Voltage:
230V AC /50Hz
Fuse: 10A
Power: 2.2kW
Voltage UL (US):
120V AC /60Hz
Fuse: 15A
Power: 1.35kW
Voltage Japan:
100V AC /50Hz
Fuse: 15A
Power: 1.25kW
Voltage:
230V AC /60Hz
Fuse: 15A
Power: 2.6kW
Capacity
2 cups / minute:
3 dl / minute:
1 cups / minute:
1 glass / minute:
Water supply
Connection:
As option:
Residual water:
Optional installations*
Permanent connection to water supply
Coffee grounds chute ( holes in counter / drill diameter =90mm)
Drainage (holes in counter / drill diameter =50mm)
Bean containers each 500g and lockable
TD-100341.doc
2.2. Dimensions
Dimensions
Dimensions (WxDxH):
Weight:
TD-100341.doc
10
Electronic unit (1) (clip), for regulating and monitoring the water level in the water
tank
Connecting cable (2) for the machines internal 12 V DC power supply
Control unit (3) (valve block)
Operating Instructions, with maintenance notes (not shown)
Elektronicunit(1)
Connecting cable(2)
Control unit(3)
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c
b
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(2)
3.1.5. Commissioning
Caution! If the red LED is lit, check the following:
- Is the electronic unit correctly in place in the water tank?
- Water level (water level must not exceed half the water tank.)
- Scale build-up of the electronic unit; de-scale if necessary
Process
LED off
LED on
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The coffee machine can be de-scaled directly using the machine de-scaling
programme, as described in the Operating instructions under <<Machine
care/cleaning/de-scaling>>. Before you can start the de-scaling programme, you
need to disconnect the electrical connection on the rear panel and remove the
electronic unit.
Turning off the water supply
Turn off water supply at water valve(b)
(1)
(2)
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(b)
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or with Terminal3000
press <<read coffee>>;
press <<config coffee>>; and scroll with
cursor key to
<<Special tray/off>>
press <<ENTER>>;
scroll with cursor key to
<<Special tray/on>>
press <<ENTER>>;
scroll with cursor key to
press <<write coffee>>;
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17
DE
EN
FR
NL
EN
CN
BA Flair
BA Flair
BA Flair
BA Flair
BA Flair
BA Flair
Deutsch
English
Franais
Dutch
English UL
Chinese
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Franke Kaffeemaschinen AG
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Franke Kaffeemaschinen AG
Werter Kunde!
Wir gratulieren Ihnen zum Kauf einer Franke Kaffeemaschine. Sie haben sich fr ein hochwertiges, nach dem
neusten Stand der Technik entwickeltes und gefertigtes Gert fr die Kaffeezubereitung entschieden.
Die Franke Kaffeemaschinen AG produziert ihre Gerte nach den Normen ISO 9001 und ISO 14001. Die
Zertifizierung wird laufend von externen Stellen berprft.
Wichtig:
Bevor Sie Ihr neues Gert in Betrieb nehmen, lesen Sie bitte die Installationsvorschriften sorgfltig durch und bewahren Sie
diese auf, um auch zuknftig nachschlagen zu knnen.
Im Besonderen beachten Sie die Bedienungsanleitung fr die tgliche Reinigung und Pflege Ihres Gertes. Dank deren
konsequenter Anwendung tragen Sie dazu bei, einen strungsfreien Betrieb zu erreichen und ein stetig hochwertiges
Kaffeeprodukt aus dem Gert zu beziehen.
Sollten Sie weitere Informationen wnschen oder sollten besondere Probleme auftreten, die in den Installationsvorschriften
oder der Bedienungsanleitung fr Sie nicht ausfhrlich genug behandelt werden, fordern Sie bitte die bentigte Auskunft von
Ihrem rtlichen Kundendienstpartner oder direkt von Franke Kaffeemaschinen AG, in Aarburg an.
Dear Customer!
We congratulate you on your purchase of a Franke Coffee Machine. You have decided upon a high quality
appliance for the preparation of coffee, developed and manufactured according to the state of the art.
Franke Kaffeemaschinen AG produces its appliances in accordance with standards ISO 9001 and ISO 14001.
The certification is continuously monitored by external bodies.
Important:
Before using your new appliance, please read the installation instructions carefully and keep them in a convenient place for
future reference.
Pay particular attention to the operating instruction for the daily cleaning and care of your appliance. Regular observance of
these instructions will ensure fault-free operation and guarantee that your appliance produces a consistent high grade coffee
product.
Should you require further information or if particular problems occur, which are not covered in detail in the installation and
operating instructions, please request the required information from your local Service Agent or directly from Franke
Kaffeemaschinen AG, Aarburg
Cher Client!
Nous vous flicitons pour votre achat dune machine caf Franke. Vous avez choisi un appareil de qualit
suprieure, destin la prparation du caf et rpondant aux exigences dune technique de pointe.
Franke Kaffeemaschinen AG produisent leurs appareils selon les normes ISO 9001 et ISO 14001. La
certification est examine en permanence par un organisme extrieur.
Important:
Veuillez lire attentivement les instructions dinstallation avant de mettre votre appareil en marche. Conservez-les afin de
pouvoir les consulter en tout temps.
Veuillez accorder une attention toute particulire aux instructions de nettoyage et dentretien quotidiens selon le mode
d'emploi de votre appareil. En les appliquant minutieusement, vous contribuez au fonctionnement irrprochable de votre
appareil et pourrez ainsi dbiter des produits de caf dune qualit constante et suprieure.
Si vous dsirez des informations complmentaires ou si des problmes particuliers devaient survenir dans le processus
dinstallation ou si le mode demploi ntait pas suffisamment prcis, nous vous prions de bien vouloir contacter le service
aprs-vente de votre distributeur ou de vous adresser directement Franke Kaffeemaschinen AG, Aarburg.
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Franke Kaffeemaschinen AG
Wasseranschluss
1. Bei einer Neuinstallation muss vor dem Anschluss der Kaffeemaschine der Druckschlauch und die
Wasserleitung gut durchgesplt werden.
2. Die Kaffeemaschine muss an eine Trinkwasserleitung mit einem Absperrhahn angeschlossen
werden.
3. Der Wasserdruck muss zwischen 0.8 und 8.0 bar liegen.
4. Die Wasserhrte muss 9-13WHf (5-7 dH) betragen. Der Chlorgehalt darf max. 100mg pro Liter
betragen.
5. Im brigen sind die rtlichen Bestimmungen verbindlich.
Water connection
1. Prior installing the coffee machine for the first time, the pressure hose and the water pipeline must
be thoroughly flushed out.
2. The coffee machine must be connected to the drinking water supply with a shut-off valve.
3. The water pressure must be in between 0.8 and 8.0 bar (11.6 and 116 psi)
4. The water hardness must be 9-13WHf (0.9 1.3ppm). The chlorine content is to be a max. 100mg
per litre.
5. In all other respects, the local regulations must be complied with.
Raccordement deau
1. Lors dune nouvelle installation de la machine caf, le tuyau pression et la conduite deau
doivent tre rincs minutieusement avant connexion.
2. La machine caf doit tre branche une conduite deau potable avec un robinet darrt.
3. La pression de l'eau doit tre entre 0.8 et 8.0 bar
4. La duret de leau doit slever entre 9-13WHf (5-7 dH). La teneur en chlore ne doit pas dpasser
100 mg par litre.
5. En outre, les lois locales doivent tre appliques.
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Franke Kaffeemaschinen AG
Vorsichtsmassnahmen
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Precautions
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Measures de prcautions
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Le branchement deau fixe doit tre connect par une personne qualifie.
Une fois mont, le tuyau damene deau ne doit prsenter aucune charge de traction.
Seuls les techniciens habilits sont autoriss effectuer des travaux de rparations et de maintien.
Pendant la nuit ou lors dune absence prolonge, le robinet darrt doit tre ferm.
La temprature ambiante ne doit pas tre infrieure 10C et ne doit pas dpasser 32C .
Il doit y avoir un espace minimal de 20 mm derrire la machine.
Ne jamais utiliser de tuyau ou de nettoyeur haute pression pour le nettoyage de la machine caf.
Ne jamais introduire les mains ou quoi que ce soit dans le rcipient grains de caf lorsque la
machine est en mode de fonctionnement.
Pendant le dbit du produit, ne jamais manipuler sous lcoulement.
Ne pas mouiller la surface chauffe-tasses.
Lors de la prparation de boissons avec la vapeur, les missions de bruit peuvent dpasser 70dB.
La maison Franke Kaffeemaschinen AG dcline toute responsabilit pour des dgts causs parle
non respect des instructions dinstallation et du mode demploi.
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Filterpatronen 1-2
Filter cartridges
3-4
Cartouches ltrantes 5-6
Filterpatronen 7-8
9-10
Saphira
Flair
professional
CLARIS-Filterpatrone einsetzen
und durch Drehung im Uhrzeigersinn xieren.
05
01
siehe Bedienungsanleitung
der Kaeemaschine
Filterzhler zurcksetzen.
06
02
Zu Ihrer Information
Filter einsetzen
Einsatzmonat am Rastkopf
einstellen.
Ca. 1,5 Liter heisses Wasser
beziehen (ca. 6 Tassen)
07
03
CLARIS-Filterpatrone unter
Wasserhahn mit Wasser fllen.
Die Kaeemaschine mit
CLARIS-Filterpatrone ist betriebsbereit.
08
04
Die CLARIS-Filterpatrone muss korrekt installiert werden. Ihre Kaeemaschine muss auf den Filterbetrieb umgestellt werden.
Fhren Sie die Erstinstallation bzw. Umrstung nicht selbst aus.
Wenden Sie sich an Ihren Service Partner.
HINWEIS
mit 05
weiter
DE
03
CLARIS-Filterpatrone gegen
den Uhrzeigersinn herausdrehen.
01
Achten Sie auf die in Ihrer Region geltenden Entsorgungsbestimmungen. Gibt es keine besonderen Regelungen knnen Sie den Filter im
Hausmll entsorgen.
HINWEIS
02
! VORSICHT
Unwohlsein
durch Bakterienbildung
HINWEIS
Filter wechseln
05
01
06
02
The CLARIS lter cartridge provides optimum water quality at all times.
As a result of using the professional upow principle a long service life
is assured.
Take o approx. 1.5 litres of hot
water (approx. 6 cups)
07
03
The coee machine with
CLARIS lter cartridge is ready
to use.
08
04
NOTICE
with 05
Cont'd
EN
03
01
For perfect water quality the water must contain minerals. The coee
machine slowly forms scale.
After every 6th Claris lter cartridge descale the machine according
to the operating instructions.
NOTICE
02
! CAUTION
Illness
through bacteria formation
If the CLARIS lter cartridge dries out, it will lose its eectiveness.
Always keep the CLARIS lter cartridge moist.
For periods where it is not in use keep in a glass of water
inside the refrigerator.
NOTICE
Change filter
05
01
06
02
La cartouche ltrante CLARIS assure continuellement une qualit optimale de l'eau. En utilisant un principe de tirage professionnel, la dure
de vie peut tre optimise.
Insrer le filtre
Prlever env. 1,5 litre d'eau
chaude (env. 6 Tasses).
07
03
La machine caf munie de
la cartouche ltrante CLARIS est
prte fonctionner.
08
04
AVIS
avec 05
continuer
FR
03
01
Pour obtenir une qualit d'eau parfaite, il faut que celle-ci contienne
des minraux. La machine caf s'entartre lentement.
Eectuer un dtartrage de la machine aprs utilisation de la 6e
cartouche ltrante, suivant la notice d'utilisation.
AVIS
02
! ATTENTION
Malaise
d la formation de bactries
AVIS
Remplacer le filtre
CLARIS-lterpatroon plaatsen
en rechtsom draaien om te
borgen.
05
01
zie de gebruiksaanwijzing
van de koemachine
Reset de lterteller.
06
02
Ter informatie
Filter plaatsen
Trek ca. 1,5 liter heet water
(ca. 6 koppen)
07
03
Vul de CLARIS-lterpatroon
onder de kraan met water.
De koemachine met de
CLARIS-lterpatroon is bedrijfsklaar.
08
04
De CLARIS-lterpatroon moet correct genstalleerd worden. Uw kofemachine moet overgeschakeld worden naar het lterbedrijf.
Voer de initile installatie c.q. modicatie niet zelf uit. Neem daarvoor contact op met uw servicepartner.
LET OP
met 05
verder
NL
03
Draai de CLARIS-lterpatroon
linksom draaiend eruit.
01
LET OP
02
! VOORZICHTIG
Onwelzijn
door bacteriegroei
LET OP
Filter vervangen
05
6
1P 315 694)
01
06
02
1.56
07
03
08
04
05
JP
03
01
02
!
10
Telephone:
Website:
Franke Kaffeemaschinen AG
Franke-Strasse 9
4663 Aarburg Switzerland
4.
Subassembly units
4.1.
4.1.1.
Drip tray
Removing the drip tray
Carefully pull out the full drip tray, holding
it at a slight angle
Empty and clean
Clean both tray contacts
4.1.2.
4.1.3.
Grounds container
Removing the grounds container
Slide dispenser upwards
Tilt grounds container flap
Pull grounds container out of the machine
Empty and clean grounds container
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4.2.
4.2.1.
Coffee dispenser
Removing the coffee dispenser
Gently press dispenser at the 2 markings
and pull out frontwards
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4.3.
Housing
4.3.1.
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4.3.2.
Geared motor
Valves
Unit heater
Pumps
4.3.3.
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4.3.4.
R
-
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4.3.5.
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4.4.
Coffee grinder
4.4.1.
Mode of operation
2
3
1 screw
2 Socket
3 Rubber buffer
4 Grinding mechanism adjusting disc
5 Retaining ring for top grinding mechanism
6 Upper grinding ring
7 Grinder motor with bottom grinding
mechanism
The grinding mechanism consists of two parts: the grinding ring and the grinding cone.
The spacing between grinding ring and grinding cone defines whether the coffee is ground
finely or coarsely.
The grinding mechanism produces the coffee grounds which are then fed into the brewing
unit via a chute.
R
Specifying the machine sides for right (R) and
left (L) grinder.
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4.4.2.
The coffee machine is shipped with the grinding mechanisms ideally set for <<medium>>
grinding. The grinding mechanisms are set manually using the setting ring and only when
the coffee grinder is running. A single notch setting for finer or coarser can have a big
impact on the amount of ground coffee, so always adjust one notch at a time only. The
settings take effect once six cups of coffee have been dispensed. Each grinder must be
adjusted separately.
- Turn the setting ring to the right for finer
grinding
- to the left for coarser grinding
4.4.3.
The amount of ground coffee is set using the customised programme or the Terminal3000.
(see setting product keys, page 64)
The amount of ground coffee for grinders R and L should be set:
Grinder R
Grinder L
27
4.4.5.
Replacing a grinder
Removing the grinder
(4)
Release grinding mechanism adjusting disc
(4) from its catch and take out
Loosen retaining ring (5) for top grinding
ring by turning to the left as far as the stop
(6)
(5)
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4.4.6.
Installing a grinder
4.4.7.
Technical data
Grinder motor:
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4.5.
Brewing assembly
4.5.1.
Mode of operation
The brewing assembly comprises: 1) brewing unit and 1a) drainage valve; 2) Lower o-ring;
3) Upper o-ring; 4) grounds scoop; 5) guide complete
1
5
4
2
3
1.1
1a
Simple description. The (brewing) piston travels from the set grinding position to the
ground coffee in the brewing cylinder and compresses the powder. Next is the brewing
process. After the brewing the piston travels back to the upper position, ejecting the coffee
grounds. It then travels back to the set grinding position.
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4.5.2.
4.5.3.
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4.5.4.
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Drainage valve
Fit drainage valve into guide and press into
place
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Grounds scoop
Fit into place
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4.6.
Encoder
4.6.1.
Mode of operation
Mechanically, the encoder is directly connected with the geared motor of the brewing unit.
When the geared motor is running, the encoder signals each recorded pulse to the control
system. The control system uses the pulse signals to calculate the current position of the
brewing unit piston.
4.6.2.
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4.7.
Flowmeter
4.7.1.
Mode of operation
Flowing water turns the impeller (rotor) running on the middle axle of the white plastic
flowmeter. The flowmeter are located on the right side of machine, under the tank base.
The two magnets fitted to the rotor send signals which allow a reed contact to count the
number of revolutions. The pulses generated are transmitted to the control system. This
allows the amounts of coffee or hot water to be dispensed in ml (millilitres).
4.7.2.
4.7.3.
Technical data
Flow rate:
0.033-2 l/min
Pressure range:
Nozzle sizes:
1.2 mm
Voltage:
4.5-24 V DC
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4.8.
Pumps
4.8.1.
Mode of operation
The pumps pump the water into the two unit heaters and provide the operating pressure
for the entire water system.
4.8.2.
Replacing a pump
Removing the pump
Remove the water container and tanke
base
Press plastic clip towards the machine and
pull pump holder upwards out of the
locking device
Disconnect cable connectors as described
in Chap. 4.7.2.
Remove entire pump holder
4.8.3.
Technical data
Voltage:
Principle:
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41
4.9.
4.9.1.
Mode of operation
The membrane controller smoothes the pulses of the coffee/hot water pump and reduces
the pumps vibration noise.
4.9.2.
4.9.3.
Bimetallic thermostat
4.9.4.
Mode of operation
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42
Thermoblock (TB-K/HW)
Temperature sensor
Thermal link
The water flowing through this block is heated to the set temperature inside the
thermoblock, and provides the water used for coffee brewing and hot water production.
4.10.2. Replacing the thermoblock
Removing the thermoblock
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Thermoblock (TB-D)
Temperature sensor
Thermal link
This block provides the water used for steaming and is heated to the set steam
temperature inside the thermoblock.
4.11.2. Replacing the thermoblock
Removing the thermoblock
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Steam
Safety fuse
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Steam
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4.15.4. Replacing the overpressure valve for steam circuit (pressure relief valve No. 1)
4.15.5. Mode of operation
The overpressure valve diverts the residual steam to the expansion container after steam
is dispensed.
The valve is briefly activated each time after steam is dispensed.
If the valve has an electrical defect, it will open if the pressure exceeds 6 bar (87 PSI).
Removing the valve
24 V DC
Medium:
Steam
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24 V DC/6 bar
Medium: Steam
24 V DC/6 bar
24 V DC/6 bar
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Unscrew screw
Remove cover
Replace micro switch
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5.
5.1.
5.1.1.
Mode of operation
The front panel control system controls the programmed product dispensers via input on
the operating keypad.
5.1.2.
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51
TD-100344.doc
52
5.2.
5.2.1.
Mode of operation
The power print board supplies electrical power to all the machine electrical components.
5.2.2.
Replacing fuses
Removing fuses
Remove rear panel as described in
Chap. 4.3.2.
Remove white flap
5.2.3.
5.2.4.
Technical data
Supply voltage:
Fuse:
4A
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53
5.3.
Transformer
5.3.2.
5.3.3.
Technical data
Supply voltage:
TD-100344.doc
54
5.4.
Interference eliminator
5.4.1.
Mode of operation
5.4.3.
Technical data
Supply voltage:
TD-100344.doc
250V /16A
55
TD-100350.doc
TD-100351.doc
TD-100352.doc
TD-100348.xls
Wassertank
Flowmeter Kaffee / HW
Flowmeter Dampf
4
Heizung Dampf
Expansionsbehlter
Membranregler
Pumpe CP4SP
Pumpe CP4SP
TB2003/ 1200W
Kalt-Splung
Auslaufventil
Tropfschale
Satzbehlter
Drainageventil
Kaffee
Heizung Kaffee /
Heisswasser
Milch-Dampf
Cappu -Dampf
3
A
Heisswasser
Dampf
TB2001/ 1200W
62
Flowmeter / Dbimtre
Flowmeter / Dbimtre
TD-100349.xls
TB2003/ 1200W
A
Druckventil
Pressure
valve
Vanne de
pression
Satzbehlter
Coffee ground container
Bac pour galettes de marc
Drainageventil
Drainage valve
Valve de drainage
4
A
Heizung Kaffee und Heisswasser / Heater coffee and hot water / Cauffage caf et eau chaude
Expansionsbehlter
Expansions
tank
Soupape de
dtente
Valve de soulagement
Reflexion valve
Entspannugs-Ventil
Wassertank
Water tank
Rservoir d'eau
11
system rinage
Kaltwasser-Splung
TB2001/ 1200W
0.4bar
TD-102718.xlsx
Flowmeter /
Dbimtre
A
P
Expansionsbehlter
Expansions
tank
Soupape de
dtente
Vanne d'expension
Expansion valve
Entspannugs-Ventil
TB2003/ 1200W
Druckventil
Pressure
valve
Vanne de
pression
Eingangsdruck
Pressure main water
Pression de raccordement
80 - 800kPa (0.8 - 8.0bar)
Satzbehlter
Coffeegroundcontainer
Bacpourgalettesde
marc
Drainageventil
Drainage
valve
D i
l
Valve de drainage
4
A
Pumpe / Pump /
Pompe CP4SP
Hauptwasserventil /
Main valve /
Vanne principale
Rckschlagventil /
Valve non return
Vanne retenue
Druckreduzierventil /
Pressure reduction valve / Rducteur
de pression
Dreiwegkugelhahn /
3-way ball valve /
Robinet boisseau
sphrique 3-voies
Option
FW06
Wassertank
Water tank
Rservoir d'eau
system rinage
Dampf Milch
ilch / Steam Milk / Vapeur Lait
Kaltwasser-Splung
Dampf / Steam
team / Vapeur
Heisswasser
ser / Hot water / Eau chaude
TB2001/ 1200W
6.
6.1.
6.1.1.
Function of keys 1 18
10
14 13 12 11
18 17 16 15
Key
assignment
Key1
Key2
Key3
Key4
Key5
Key6
Key7
Key8
Key9
Key10
Key11
Key12
Key13
Key14
Key15
Key16
Key17
Key18
Function
Product key 1
Product key 2
Product key 3
Product key 4
Product key 5
Product key 6
Product key 7
Product key 8
Product key 9
Product key 10
De-scaling key
Cleaning key
Rinsing key
Power On/Off
Exit
<<Plus>> key
<<Minus>> key
<<Prog.>> key
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Request
Inkasso
*TA1
*TA2
*TA3
*TA4
*TA5
*TA6
*TA7
*TA8
*TA9
*TAX
---------------------------------------------------------
Starts de-scaling
Starts various cleaning operations
Starts flushing operations
Exit to program mode
Program mode +
Program mode Enter to program mode
56
6.1.2.
Products Code
Notice: Only the screen display of the product can be changed with the buttons, as
described in the Operating instructions.
In addition to the product codes 1 to 24, there is also product <<0>> which corresponds
to a power On/Off button. The product code 11 is to disable keys. All test products
have the same Inkasso request *TAO.
Product - name
Power On/Off button
1 Espresso
2 Espresso
1 Coffee
2 Coffee
Cappuccino
Milk coffee
Milk froth
Pot
1 Ristretto
2 Ristretto
Key disabled
1 Macchiato
Coffee milk
Milk
Hot water
Steam
Rinsing
Pre selection of grinder
Double (2x)
Hot water permanent
Milk froth permanent
Steam permanent
Milk permanent
Latte Macchiato
Code
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Remarks
Cycles information:
The number of the brewing cycles can be adjusted with all products. In case of more
than once cycle, the Inkasso request is done before the start of the first brewing
(possible with MA04/ DI SW03 on all products).
The pre selection of the grinder always counts for all cycles.
In case of an alarm (e.g. drip tray missing, fill beans etc.) the cycle will be
interrupted and will not continue.
2x button: When a product is selected with the 2x button, the Inkasso request is
done only before the first brew cycle.
6.1.3.
Key combinations
Operating information
The front panel control system must be switched Off (Power button 14)!
Key delay: Press and hold the on on/off button for longer than 1second!
Display delay: The display changes after holding the button approximately
2seconds!
If the indication of the screen parameter 7 (counter) is blocked or code free
enabled by means of the Terminal3000, the button combinations of the product
counter are blocked.
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Function
Screen example
6&2
Function
Screen example
8&4
Function
Screen example
4&9
Function
Screen example
9 & 10
Function
Screen example
1, 2, 3, 4, 5,
6, 7, 8, 9, 10
Espresso 1223
Function
Screen example
+&-
OK
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Screen example
system emptying
58
6.2.
Service menu
6.2.1.
Operating Terminal3000
6.2.2.
Compatibility of Terminal3000
Notice: The Terminal2000 (used with the Franke coffee machine Saphira) does not
support the Franke coffee machine Flair. It is also not possible to retrofit the
Terminal2000.
The Terminal3000 contains the expanded functions for programming Flair coffee
machine and also backwards compatible for Saphira coffee machine.
6.2.3.
Installing Terminal3000
Connect with power supply
Connect the Terminal3000 with the
adapter supplied to the power supply
Connect the serial cable of the
Terminal3000 to the serial interface on
the back side of the coffee machine
Switching ON Terminal3000
Notice: If the Terminal3000 has not automatically switched on after connection to the
power supply, press the ON/OFF button again. If the date is already correct on starting,
press <<ESC>> and automatically reach the main program.
Start up:
The front panel of the Flair must be switch OFF. (press power button 14)
Please confirm the current date.
Please use numerical keyboard to enter the date.
Please press <<Enter>> after each item and press <<Enter>> again to jump from day to
month and to year.
Please press <<Enter>> again to reach the main program.
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6.2.4.
De-installing Terminal3000
Remove the serial cable between the coffee machine and the Terminal3000.
Disconnect the plug from the socket and replace all parts in the Terminal3000 service
suitcase.
6.2.5.
Troubleshooting
6.2.6.
If lights up green,
the printer is ready.
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6.3.
Operating elements
write card/ 5
Serial 2
Serial 1
coffee
machine
PC
or printer
config keys/ 6
write coffee/ 2
config coffee/ 3
read coffee/1
print data
read card / 4
/ max.
single functions/ 7
/ min.
ESC
ON/OFF
config Terminal/ 9
history bit's / 0
ENTER
service stamp/ 8
ON/OFF
- ON/OFF button
Display of the terminal
- 1st line shows the active parameter of the terminal.
- 2nd line views the status of the terminal memory, e.g. empty; data loaded; param loaded;
etc.,
- or the current action, e.g. coffee terminal; terminal coffee; etc.
max / min /
- Navigation buttons for the menus
- Value settings can be changed on the keyboard
ESC
- exits all tasks
- automatically return on start
ENTER
- Press the Enter button to confirm the input steps and to choose selections in the menus
Additional information to Terminal3000
after 5 minutes the screen light switches off
after 20 minutes the terminal automatically switches off
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6.4.
Data card
- Function of card: can be loaded all data from the coffee machine
- Function of card: data can be loaded into the terminal, however are not transferred on
coffee machine
Factory parameter card
The chip card can be set up only with the Franke Animation application!
- Function: factory setting and parameter setting loading into the Terminal3000 and
transferring from the card into the coffee machine
Customer parameter card
- Basic settings and product settings can be saved by the software program <<Customer
card>> on the <<Customer parameter card>>
- A number of machines of the Flair with the same software settings, before provided
configurations can be programmed
Notice: Please use the current software version!
6.5.
Parameter settings
Read card
With the <<Read card>> you can save data from the correct card type to read into the
Terminal3000.
User
Factory - / customer parameter or
data card insert the terminal below
the key panel
Press Read card key
Insert data card
Terminal
TERMINAL READY
DATA CARD
Read memory of the card into the
terminal
Use Franke Animation application
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Screen Terminal
PLEASE WAIT
CARD TERMINAL
TERMINAL READY
DATA LOADED
TERMINAL READY
PARAMETER LOADED
ERROR
WRONG CARD
ERROR
READ ERROR
TERMINAL READY
DATA LOADED
62
Terminal
Screen Terminal
TERMINAL READY
PARAMETER LOADED
PLEASE WAIT
TERMINALCOFFEE
PLEASE WAIT
TERMINALCOFFEE
TERMINAL READY
PARAMETER LOADED
Possible mistakes:
No authorization to writing
No communication
Wrong machine type
Press Enter or ESC
ERROR
WRONG DATA TYPE
ERROR
WRITE ERROR
F700 TEST 1
INVALID
TERMINAL READY
PARAMETER LOADED
Terminal
Screen Terminal
PLEASE WAIT
COFFEE TERMINAL
PLEASE WAIT
COFFEE TERMINAL
TERMINAL READY
DATA LOADED
Possible mistakes:
No communication
Wrong machine type
Press Enter or ESC
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ERROR
READ ERROR
F700 TEST 1
INVALID
TERMINAL READY
DATA LOADED
63
Write card
Used for saving the data from the Flair on a data card. Read in data can not be saved on
<<Customer parameter card>>.
User
Terminal
Screen Terminal
Possible mistakes:
Wrong card
ERROR
CARD TYP WRONG
ERROR
WRITE ERROR
ERROR
CARD TYPE WRONG
TERMINAL READY
DATA LOADED
No communication
Data type from E2 wrong
Press Enter or ESC
TERMINAL READY
DATA LOADED
OVERWRITE
CARD ?
PLEASE WAIT
TERMINALCARD
TERMINAL READY
DATA LOADED
Print data
Press the <<Print data>> take to the menu for the printout.
The printing process can be started by <<Enter>>. Please check first has been switched on
the printer ( if lights up green).
User
Terminal
TERMINAL READY
DATA LOADED
Check whether data bit has been set. TOTAL PRINT OUT
Output of the data is stored in the
COUNTER PRINTOUT
Terminal.
PROGRAM PRINTOUT
CUSTOM PRINTOUT
PLEASE WAIT
PRINT DATA
Screen Terminal
TERMINAL READY
DATA LOADED
Possible mistakes:
No communication.
Can not print.
No printer data on Terminal
Press Enter or ESC
ERROR
PRINT ERROR
ERROR
DATA TYP WRONG
TERMINAL READY
DATA LOADED
German
Italian
Dutch
Spanish
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4
5
6
English
French
Portuguese
64
Configuration keys
All coffee product configuration data are read out and written back to the Flair (as
described in chapter <<write parameter to coffee machine>>). CAUTION! If the ESC button is
pressed before writing to the coffee machine, the settings read in are lost and the whole
section must be repeated.
User
Terminal
Screen Terminal
PLEASE WAIT
COFFEE TERMINAL
CONFIG KEYS
PRODUCT KEY 1*
CONFIG KEY
PRODUCT KEY 3
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0 = Power switch
1 = 1 Espresso
2 = 2 Espresso
3 = 1 Coffee
4 = 2 Coffee
5 = Cappuccino
6 = Milk coffee
7 = Milk foam
8 = Pot coffee
9 = 1 Ristretto
10 = 2 Ristretto
11 = No function
12 = Macchiato
13 = Coffee / Milk
14 = Milk
15 = Hot water
16 = Steam
17 = Rinse
18 = Grinder choice
19 = Doubled (2x)
20 = Hot water permanent
21 = Milk foam permanent
22 = Steam permanent
23 = Milk permanent
24 = Latte Macchiato
HIGH / NORMAL / LOW use cursor
keys
Change OFF / SHORT / LONG usage
cursor keys
4 - 9.2 seconds
0%, 50%, 100%
Ginder 2 = Grinder right
20 - 500 ml
0 120 seconds
0 250 seconds
0 - 25 seconds
usage mainly for Macchiato
Counts 1 product or
2 for the counter
PRODUCT KEY 3
1 ESPRESSO*
PRODUCT KEY 3
TEMPERATURE HIGH
PRODUCT KEY 3
pre-brew ON
PRODUCT KEY 3
GRINDER TIME 9.2*
PRODUCT KEY 3
GINDER 2 100% *
PRODUCT KEY 3
WATER 300ml*
PRODUCT KEY 3
MILK 30 sec*
PRODUCT KEY 3
FOAM / STEAM 30sec*
PRODUCT KEY 3
TIME AFTER FOAM 10sec*
PRODUCT KEY 3
PRODUCT COUNTER1
65
User
Terminal
Screen Terminal
1 - 5 cycles
PRODUCT KEY 3
MA SW04 / DI SW03 only active with CYCLES = 1*
pot ; on older version 8 pot
Entry with Enter
ON = self defined text
TEXT ON
Change with numerical keyboard
OFF = basic text of the machine
PRESS KEY
WRITE COFFEE
Write coffee transfers the setting into Transfer data into coffee machine. If PLEASE WAIT
the coffee machine.
successful, delete data in Terminal
TERMINAL COFFEE
Navigate with cursor keys.
ESC = EXIT config keys mode, data in
TERMINAL READY
Terminal are lost
DATA LOADED
ERROR
WRITE ERROR
F700 TEST 1
INVALID
Terminal
Screen Terminal
ON = alarm off
OFF = alarm on
Range 0..65500 litre
PLEASE WAIT
COFFEE TERMINAL
FILTER FUNCTION
INACTIV (Off)
FILTER FUNKTION
0000 LITRE
CLEAR COUNTER FILTER
DO NOT CLEAR
ADJUST OR ENABLE
0 OR 1
Coded or Enabled
Coded or Enabled
Coded or Enabled
Coded or Enabled
Coded or Enabled
1.4 pre-brew
Coded or Enabled
1.5 temperature
Coded or Enabled
Coded or Enabled
2 clock
Coded or Enabled
4 account
Coded or Enabled
5 settings
66
User
Terminal
Screen Terminal
Next function
Cursor keys Enter
Next function
Cursor keys Enter
Next function
Cursor keys Enter
Next function
Cursor keys Enter
Next function
Cursor keys Enter
Exit with ESC and cursor keys
Coded or Enabled
Coded or Enabled
7 counter
Coded or Enabled
8 counter reset
Coded or Enabled
cleaning
Coded or Enabled
de-scaling
ADJUST OR ENABLE
0 OR 1
ADJUST A
0001
CHANGE PIN CODE
0001
Next function
Cursor keys Enter
Blocked or coded
0000 - 9999
- fill amount
- milk foam amount
If a function can be <<Adjust or
- steam amount
enabled>>, you can blocked or enable - powder amount
the level with the pin code for Adjust - grinder choice
A.
- pre-brew
- temperature
Terminal printout
- text editor
- clock
IIII0II0000IIIII
- account
- settings
Pin Code
- filter reset
0 = Code
- counter
I = Enabled
- counter reset
Adjust A;B;C: = 0 = Code visible
- cleaning
- de-scaling
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Active = Accounting
Inactive = without Accounting
ACCOUNTING PROCESS
INACTIVE (Off)
1 125 seconds
TIMEOUT INKASSO
005.0 seconds
Delete = all <<Counter products total>> COUNTER PRODUCT TOTAL
are cleared
DO NOT CLEAR
Do not clear= Counter unmodified
Delete = all <<Counter products
COUNTER PRODUCT TOTAL CUPS
cups>> are cleared
DO NOT CLEAR
Do not clear= Counter unmodified
ON = Outflow mounted
SPECIAL CUP
OFF = Outflow not mounted
INACTIV (Off)
ON = alarm on
OFF = alarm off
GROUNDS ALARM
ACTIVAED
0...250min.
10A = D to HW / K visible
POWER SUPPLY
15A = D to HW / K possible
15 AMPERE
Special = D to HW / K visible, TB D to
TB HW / K visible
67
User
Terminal
Screen Terminal
Start up bit
Entry with Enter
Change with cursor keys
Commissioning date
Entry with Enter
Change with cursor keys
START UP BIT
Not set
PRESS KEY
WRITE COFFEE
Move data into the coffee machine. If PLEASE WAIT
successful, delete data in the
TERMINAL COFFEE
terminal.
TERMINAL READY
DATA LOADED
Possible mistakes:
No connection
Wrong device type
OPERATION DATE
D:-- M:-- Y:--
ERROR
WRITE ERROR
F700 TEST 1
INVALID
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Terminal
Screen Terminal
IDENTIFICATION
12345
H: 16 / M: 30 / S: 33
Date
DATE
D:27 M:08 Y:1999
LANGUAGE
GERMAN
SERIAL NUMBER
012345
TERMINAL READY
DATA LOADED
German
English
Fix saved in terminal. Cannot be
changed.
Text as before error
Single functions
The <<single functions>> enables you to control the performance of the coffee machine.
User
Terminal
Switch on device.
Screen Terminal
FUNCTION
F01 DEVICE ON
Select function with cursor keys.
Performs corresponding function and PLEASE WAIT
Start with Enter.
waits for OK *.
TERMINALCOFFEE
Determine next function. Start with
Switch off device.
FUNCTION
Enter.
F02 DEVICE OFF
Determine next function. Start with
Brewing group initialisation.
FUNCTION
Enter.
F03 INITIALIZE
Determine next function. Start with
Brewing group in grinding position.
FUNCTION
Enter.
F04 GRIND POSITION
Determine next function. Start with
Press all keys one after the other
FUNCTION
Enter.
(observe Display).
F05 KEYBOARDTEST
Switch off and on the coffee machine If one of the keys is defect or if not all ERROR
on the main switch
keys have been pressed.
WRITE ERROR
Determine next function. Start with
FUNCTION
Enter.
F06 DISPLAYTEST
Determine next function. Start with
Hot water ON
FUNCTION
Enter.
F07 Hw v. ON
Determine next function. Start with
Hot water OFF
FUNCTION
Enter.
F08 Hw v. OFF
Determine next function. Start with
Relief valve ON
FUNCTION
Enter.
F09 reflex v. ON
Determine next function. Start with
Relief valve OFF
FUNCTION
Enter.
F10 reflex v. OFF
Determine next function. Start with
FUNCTION
Enter.
F11 DRAINAGE ON
Determine next function. Start with
FUNCTION
Enter.
F12 DRAINAGE OFF
Determine next function. Start with
FUNCTION
Enter.
F13 PUMP ON
Determine next function. Start with
FUNCTION
Enter.
F14 PUMP OFF
Determine next function. Start with
Cold rinsing ON
FUNCTION
Enter.
F15 coldri. v. ON
Determine next function. Start with
Cold rinsing OFF
FUNCTION
Enter.
F16 coldri. v. OFF
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User
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Determine next function. Start with
Enter.
Exit with ESC.
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Terminal
Screen Terminal
FUNCTION
F17 STEAM v. ON
FUNCTION
F18 STEAM v. OFF
FUNCTION
F19 CAPPU v. ON
FUNCTION
F20 CAPPU v. OFF
FUNCTION
F21 PUMP STEAM ON
FUNCTION
F22 PUMP STEAM OFF
FUNCTION
F23 COFF HEAT ON
FUNCTION
F24 COFF HEAT OFF
FUNCTION
F25 STEAM HEAT ON
FUNCTION
F26 STEAM HEAT OFF
FUNCTION
F27 PROD 1 USE
FUNCTION
F28 PROD 2 USE
FUNCTION
F29 PROD 3 USE
FUNCTION
F30 PROD 4 USE
FUNCTION
F31 PROD 5 USE
FUNCTION
F32 PROD 6 USE
FUNCTION
F33 PROD 7 USE
FUNCTION
F34 PROD 8 USE
FUNCTION
F35 PROD 9 USE
FUNCTION
F36 PROD 10 USE
FUNCTION
F37 RINSE
FUNCTION
F38 MILK v. ON
FUNCTION
F39 MILK v. OFF
TERMINAL READY
DATA LOADED
70
History bits
The <<history bits>> gives you a history of the errors the machine has had. The history bits
are cleared with the next writing of a service stamp.
User
Terminal
Screen Terminal
TERMINAL READY
DATA LOADED
Possible mistakes:
No communication
Wrong device type
Press Enter or ESC
ERROR
READ ERROR
F700 TEST 1 INVALID
TERMINAL READY
DATA LOADED
Cause
Encoder
Coffee sensor
Steam sensor
De-scaling
Position
Initialization
Fluid system
Service stamp
This menu is required by the service technicians. The history bits are cleared with the next
writing of a service stamp.
User
S1
S2
S3
S4
S5
S6
S7
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Terminal
Screen Terminal
DATE
D:22 M:09 Y:1999
Display only
0-999
IDENTIFICATION
12345
SERVICE STAMP
000 MAJOR ERROR
0-999
SERVICE STAMP
000 ERROR 2
0-999
SERVICE STAMP
000 ERROR 3
0-999
SERVICE STAMP
000 ERROR 4
0-999
SERVICE STAMP
000 WORK 1
71
S8
S9
S10
S11
WORK 2
Entry with Enter line 1 blinks
Change with numerical keyboard
WORK 3
Entry with Enter line 1 blinks
Change with numerical keyboard
WORK 4
Entry with Enter line 1 blinks
Change with numerical keyboard
WORK 5
Entry with Enter line 1 blinks
Change with numerical keyboard
Write cofffee transfers the settings to
the coffee machine.
Navigate with cursor keys.
ESC = Exit Service stamp mode.
0-999
SERVICE STAMP
000 WORK 2
0-999
SERVICE STAMP
000 WORK 3
0-999
SERVICE STAMP
000 WORK 4
0-999
SERVICE STAMP
000 WORK 5
Possible mistakes:
No connection
Stamping not complete.
Wrong device type
PRESS KEY
WRITE COFFEE
PLEASE WAIT
TERMINAL COFFEE
TERMINALREADY
DATA LOADED
ERROR
WRITEAERROR
ERROR
STAMP INVALID
F700 TEST 1
INVALID
The identification number (Diagnosis No.) cannot be changed. This is firmly embedded in
the Terminal3000. The number is written into the service stamp. The following criteria must
be met in order to write a service stamp:
date
> 0.0.1990
identification
>0
major error
work code 1
>0
There are 2 service stamps. The Terminal3000 overwrites the penultimate service stamp in
each case. This means that the last 2 service stamps are always present in the machine.
The service counter is written into the address of work code 6 and cleared.
After successful writing of the service stamp, the history bits are deleted.
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72
6.6.
History bits
Error code
0
0
ENCODER
COFFEE SENSOR
0
0
0
0
0
STEAM SENSOR
DE-SCALING
POSITION
INITIALISATION
FLUID SYSTEM
Perform the single test even though no error message has been displayed.
By that, all components can be checked up on their proper function.
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5. Press <<Single functions>>. Carry out the test like in the chapter <<Single functions>> .
<<function>>
<<F01 device ON>>
If an error was repaired, it must now be entered into the service stamps.
6. Select <<Service stamp>>.
<<data>>
<<D:02 M:02 Y:2001>>
7. Input the service date and confirm with <<Enter>>.
8. Use the cursor keys to switch to the service stamp entries. The error and work codes are listed in the
appendix.
9. After entering the entries information, switch into the menu.
<<Write coffee>>
10. Press <<Write coffee>>. The service stamp is now saved to the Flair and all previous history bits are reset to
zero.
<<Please wait>>
<<Terminal->Coffee>>
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74
The <<factory parameter settings>> of the Flair can now be updated with the generated
factory parameter card (please see chapter <<generate Factory parameter card>> in the
operating manual of the <<Franke Animation>> application.
The Flair has been updated with the factory parameters from the chip card now.
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75
Insert the chip card <<Customer parameter>> into the Terminal3000 card reader.
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76
6.7.
Appendix
6.7.1.
Error code
group
Grinder
0
0
0
0
0
0
0
0
0
0
Sensors
1
1
1
1
1
1
Code
Description
000
001
002
003
004
010
011
012
Brewing
2
2
2
2
2
2
2
2
2
Pump
3
3
Heaters
4
4
4
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Error code
group
Heaters
4
4
4
Control
5
5
5
5
5
5
Pipes
6
6
6
6
6
6
6
6
Housing
7
7
7
7
Code
Description
Accessories
801 Water tank faulty
8
811 Floater faulty
8
825 Sieve in tank base needs
8
to be replaced
Misc.
900 No error found
9
910 Operating error
9
920 Service performed
9
930 Installation
9
77
6.7.2.
Error code
group
Type
Code
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
5
5
cleaned
de-scale
4
4
remarks
4
4
4
4
4
4
4
4
4
4
4
2
2
2
6
Code (1)
Type (2)
The composite of the type yield and code
yield defined the work code.
The type(2) determines the executed task.
Only one work task can be indicated at one
time.
The code(1) determines the component of
the executed task.
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Description
76
77
66
67
58
79
91
63
62
70
90
73
84
74
40
41
42
43
44
45
46
53
60
59
54
55
01
02
03
04
65
51
50
52
56
Grinder left
Grinder right
Flow meter coffee / tea
Flow meter steam
Brewing assembly
Gear motor BE
Drainage magnet
Pump coffee / tea
Pump seam
Thermoblock coffee / tea
Thermoblock steam
Logic print
Power print
Interface print
Steam valve
Cappuccino valve
Rest water valve
Plunger to valve
Tea valve
Milk valve
Rinsing valve
Housing
Drip tray
grounds container
Housing account system
Water tank
Full service 1
Full service 2
Full service 3
Full service 4
Various parts
Operating problem
Damages of transport
Device tested
Cleared counter products
Error code:
Work code:
78
Bit inserts
Operating instructions
Printer paper roll
Safety plug
RS232 cable
Stone removal key
Pointed pliers
Bit holder
RS232 cable
Safety adapter
Mains adapter for printer
Printer
Terminal 3000
Cards
Socket strip
Mains adapter for Terminal 3000
Description
1P 315 199
1P 315 224
1P 315 223
1P 315 198
1P 315 358
1P 315 225
1P 315 226
1P 315 420
1P 315 227
1P 315 421
Grinder key
Paper rolls
Gender changer
Oval insert (Not available in the US)
Power adapter 230V (incl. 100/120V)
Power adapter 100-230V
Printer
Terminal3000
Chip card
Service suitcase complete
Technical data
External dimensions of the suitcase:
Dimensions of the Terminal3000:
Power supply:
44 x 35 x 14 cm
17.5 x 10 x 4.4 cm
9 V AC / 300mA
79
TD-100665.xls
Key read
coffee / 1
Key write
coffee / 2
Key config
keys / 6
Key single
functions / 7
Continuation
Overwrite card?
Key write
card / 5
6.1:
Key read
card / 4
5.1:
Configuration of coffee
machine is loaded
Key config
coffee / 3
3.1:
Terminal ready
XXX loaded
Give in date
D:XX M:XX
Y:XXXX
ON/OFF
6.2:
config keys
product_key 1
writing data
6.3:
product_key 1:
Cappuccino
product_key 1:
Temperature
low / normal /
high
6.4:
adjust A
adjust B
6.6:
6.13:
product_key 1:
text
off or on
adjust C
6.7:
6.12:
product_key 1:
repeats = X
6.10:
product_key 1:
time after foam
X sec.
product_key 1:
milk XX ml
6.11:
product_key 1:
product count.
1 oder 2
product_key 1:
water XX ml
6.8:
3.10:
prduct counter
total clear / do
not clear
account process
inactivated /
activated
3.11:
product count.
cup clear / do
not clear
3.8:
(part 1)
3.12:
special tray
activated /
inactivated
3.7:
product_key 1:
grinder 2 XX%
3.13:
grounds alarm
activated /
inactivated
product_key 1:
grinding time
XX sec.
6.13:
press key
"write coffee"
product_key 1:
pre-brew
off / short / long
6.5:
3.14
auto cappu rinse
XXX minutes
adjust or free
O or 1
3.15:
mains current
special / 10A /
15A
filter counter
clear /
do not clear
3.16:
startupbit set /
not set
filter limit
XXXXX litre
3.17:
operation date
D:XX M:XX
Y:XXXX
filter function
activated /
inactivated
3.2:
3.3:
3.4:
3.5:
3.6:
6.9:
product_key 1:
foam / steam
XXX sek.
loop
3.9:
timeout inkasso
XXX.X sek.
loop
TD-100665.xls
total printout /
custom. printout
Key history
bits / 10
Key print
data / 11
Key Min
Key ON/OFF
Identification XXXXX
Key config
terminal / 9
Key Max
Date
D:XX M:XX Y:XXXX
Key service
stamp / 8
Continuation
10.1:
9.1:
8.1:
Key Esc
10.2:
Serial number
9.2:
Identification
XXXXX
8.2:
10.3:
Key ENTER
Date
D:XX
M:XX
Y:XXXX
9.3:
Service stamp
XXX major error
8.3:
10.4:
History bits 0/1
Decalcifying
Time
H:XX
M:XX
S:XX
9.4:
Service stamp
XXX error 2
8.4:
10.5:
History bits 0/1
Position
Language
German /
English
Service stamp
XXX error 3
8.5:
8.6:
10.6:
Service stamp
XXX error 4
8.7:
Service stamp
XXX work 1
(part 2)
Service stamp
XXX work 2
8.8:
8.9:
Service stamp
XXX work 3
Service stamp
XXX work 5
press key
"write coffee"
Service stamp
XXX work 4
8.10:
7.
7.1.
Setting the quality of the coffee
using the operating keypad on the installed machine
using the customer menu, <<Product Definition>> menu
using the Operating instructions
Espres
so
2
espres
so
Coffee
5
6
7
2
coffee
Hot
water
Steam
8
9
10
left
100
20
right
60
10
15
left
40
short
normal
01
off
normal
02
off
high
03
off
04
off
short
short
60
left
short
high
05
off
60
10
left
short
normal
06
off
140
right
normal
07
off
140
right
normal
08
off
short
09
off
short
10
off
200
120
Text name
Text editor
Product
Temperature
12
Pre-brewing
100
Amount of
steam in
seconds
Grinders
Amount of
ground coffee
in *levels
Amount of
milk in
seconds
Amount of
foamed milk
in seconds
Cappuc
cino
White
coffee
Latte
macchi
ato
Milk
Amount
coffee water
in ml
Keys
Product
designation
m o
3 level
Grinding time in seconds
Text editor:
Text name:
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20 500 ml
0 120 seconds
0 120 seconds
0 250 seconds
level 1 to 14,
left grinder, right grinder,
both grinders
short, long, off
low 125 ml >80 < 83 C;
normal 125 ml >83 < 87 C;
normal 60 ml >83 < 90 C;
The <<Product xx>> text can be
edited and changed as
required
The text name displayed
during brewing depends on
the setting:- with <<off>>, the
product name is displayed,
e.g. <<Cappuccino>>- with
<<on>>, the product no. is
displayed, e.g. <<Product xx>>
80
10
TD-100346.doc
Temperature
Text editor
Product
Text name
Text editor
Product
Text name
Amount of
ground coffee
in *levels
Amount of
steam in
seconds
Amount of
milk in
seconds
Amount of
foamed milk
in seconds
Amount
coffee water
in ml
Product
designation
Keys
Temperature
2
coffee
Hot
water
Steam
Pre-brewing
Espres
so
2
espres
so
Coffee
Grinders
Cappuc
cino
White
coffee
Latte
macchi
ato
Milk
Grinders
Amount of
ground coffee
in *levels
Amount of
steam in
seconds
Amount of
milk in
seconds
Amount of
foamed milk
in seconds
Amount
coffee water
in ml
Product
designation
Keys
10
81
TD-100045.xls
10
20
30
40
50
60
70
80
90
100
2.5
10
7.5
17.5
15
20
Bitterstoffe
bitteracid
amre acides
Koffein
caffein
cafine
Aromen + Chlorogensuren/
aroma + chlorogenicacid/
arome + chlorogen acides
Farbe
color
couleur
8.
Troubleshooting / Service
8.1.
Display reading /
message
Effect
Measures
No drip tray
Empty grounds
container
Rinse machine
<<Rinse machine>>
displayed again after
rinsing
Fill system
Press rinse button
Clean water tank
Rinse machine
Rinse / fill water tank
Cannot start combined
and coffee cleaning
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82
8.2.
Measures
Replace sensor
Replace sensor
Check piston O-ring and replace
The error bit will be cleared in the service. (Only can be read out on the Terminal3000).
N.B. Faults 2 and 4 can occur at temperatures below 10 C (50 F) and above 180 C
(356 F) as the sensor value is outside the admissible tolerance. The fault message
disappears once the temperature is back within the normal range.
History bits
The Terminal3000 is capable of recognising the History Bits recorded by the Flair coffee
machine. The digit 0 or 1 in front of the text indicates whether or not there is a fault.
0 = History bits not set (no error)
1 = History bits set (error)
Terminal display
(history bits)
Cause / Error
Measures
ENCODER
COFFEE SENSOR
STEAM SENSOR
DE-SCALING
De-scaling aborted
POSITION
INITIALISE
FLUID SYSTEM
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83
8.3.
Service
8.3.1.
Description
Notes
1P 315 415
1T 310 382
BK 301 313
1L 296 804
Collapsible tube
Collapsible tube
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TD-100347.doc
X
X
X
X
X
X
X
X
3000037500
Full service
4
Pos. 604
X
X
2250030000
Full service
3
Pos. 603
As and when
required
1500022500
7500-15000
1-7499
Total counter
Full service
2
Pos. 602
Full service
1
Pos. 601
Repair
Service
Pump replacement
Grinder replacement
Encoder replacement
Flowmeter check
Outlet cleaning
Descaling
Preventative service
85
Flair
Groupe
Preventive Maintenance
Art. Nr
Amount Description
Work
service 1
service 2
service 3
10000
20000
40000
1 = Replace 2 = Clean 3 = Adjust
4 = Control (Replace when needed)
1
1
1
1
Brew Unit
1P 315 174
1T 310 382
1P 315 415
1P 315 149
1
1
1
1
2
4
4
-
1
1
1
1
1P 315 082
1P 315 629
1P 315 080
1P 315 067
1
1
2
2
1
1
4
4
4
1
1
4
4
4
1
1
4
4
1
Grinders
1P 315 058
Outlet
1L 296 485
1P 315 125
1P 315 536
2
1
1
1
1
1
1
1
1
1
1
1
Cappu
1P 315 603
1P 315 604
1L 296 485
1
1
2
1
1
1
1
1
1
1
1
1
if needed
if needed
if needed
Water flowvalves
Descaling
TD-100647.xls
Franke Kaffeemaschinen AG
Franke-Strasse 9
CH-4663 Aarburg
Switzerland
Package
Verpackung
Price net *
Preise Netto*
cont./Dose
1P 315 195
24 per box
24 per Schachtel
1P 315 445
40 per box
40 per Schachtel
BK 300 935
40 per box
40 per Schachtel
4 per box
4 per Schachtel
cont./Dose
cont./Dose
Quantity
Menge
6.20
cont./Dosen
Saphira/Flair
Ecolino
Ecopower
Evolution
Sinfonia
Spectra S
1H 325 600
VIVA 24
VIVA
VIVA Barista
VIVA au lait
633461
4 per box
4 per Schachtel
VIVA Filtro
131393
Bremaut
10 per box
10 per Schachtel
VIVA XXL
cont./Dose
cont./Dosen
8.10
cont./Dose
cont./Dosen
Spectra X
16.34
10.10
cont./Dosen
20.00
cont./Dosen
134945
Brematron
8.09
cont./Dose
cont./Dosen
Order direct/Direktbestellung
Dr. Weigert GmbH
FAX: +49 40 78960 120
E-Mail: info@drweigert.de
12 kg container
12 kg Kanister
12 per box
12 per Schachtel
bottle/Flasche
BK 301 732
1000ml bottle
1000ml Flasche
8 per box
8 per Schachtel
bottle/Flasche
631434
Bremil
1000ml bottle
1000ml Flasche
10 per box
10 per Schachtel
1P 315 430
2.60
bottles/Flaschen
Cappu-Cleaner / Cappu-Reiniger
Saphira/Flair
Ecolino
Ecopower
Evolution
Sinfonia
Spectra
VIVA 24
VIVA
VIVA au lait
5.50
bottles/Flaschen
13.00
bottle/Flasche
bottles/Flaschen
805610
822981
TD-101059 A.doc
10.70
set
set
2.20
pc/stk
pc/stk
2.86
pc/stk
pc/stk
4.26
pc/stk
pc/stk
4.26
pc/stk
pc/stk
* Prices subject to change without prior notice! / Preisnderungen vorbehalten!
FLAIR
EN
Issued by:
FRANKE Kaffeemaschinen AG
P.O. Box 235
4663 Aarburg
Switzerland
Phone hotline
+41 62 787 37 37
Fax
Website
E-mail hotline
+41 62 787 97 37
www.franke.com
hotline.coffeemachine@franke.com
Franke Kaffeemaschinen AG
Caution:
When an Inkasso3 is put into operation, the protocol converter is not switched on. It is therefore
necessary to supply a new display and print keyboard with every Inkasso3 Print that is sold as a
protocol converter. These must be mounted on the installation frames provided.
The on-site engineer can then do any adjustments that are necessary. Relevant adjustments:
These can be found in the documentation for the Inkasso3 "Dokumentation-Inkasso3.pdf".
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Franke Kaffeemaschinen AG
Optional:
Key-operated
switch to switch
off the
accounting
Fig. 1:
The Inkasso3 PCB is fastened with the supplied self-adhesive feet in the
enclosure cut-out.
Fig. 2:
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Franke Kaffeemaschinen AG
Fig. 3:
Fig. 4:
Pull the two green cables up to the plastic rise on the enclosure.
Cut them.
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Franke Kaffeemaschinen AG
Fig. 5:
Pass both green cables coming directly from the transformer through the
opening of the power distributor carrier.
Pos 1
Pos4
Pos 2, 3
Fig. 6:
Remount the power distributor carrier and fasten the terminal strip of the
cable tree to the prepared fixing position (Pos. 1).
Connect the green cables to both sides of the terminal strip
(Pos. 2 / 3). Insert the five-pole plug of the cable tree in Pos. 4.
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Pos2
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Franke Kaffeemaschinen AG
Cable glands
Pos. 5
Pos. 5
Fig. 7:
To prevent the cables from hindering the installation of the rear and side walls,
two gaps must be made at the Positions 5 shown here.
Fig. 8:
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Franke Kaffeemaschinen AG
You must first ensure that the cable glands at Positions 5 in Figure 7 are sufficiently large enough
for the three cables.
Fig. 9:
Fig. 10:
Overall view. The two additional cables can be clearly seen that are
fed out through the unit.
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Franke Kaffeemaschinen AG
Designation
1P 315 233
1P 315 214
10 296 472
02 211 820
02 242 058
10 301 189
1P 315 236
Optional:
10 296 929
1P 315 254
Key-operated switch
Key-operated switch cable
1
1
Spare parts:
1P 315 234
Inkasso3 display
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Franke Kaffeemaschinen AG
TD-100470.doc
1 / 32
Franke Kaffeemaschinen AG
Contents
1
LOAD Menu................................................................................................................19
3.1 Load cards............................................................................................................................................ 19
3.2 Load amount ........................................................................................................................................ 19
3.3 Load limit .............................................................................................................................................. 19
3.4 Counters............................................................................................................................................... 19
3.5 Card service ......................................................................................................................................... 19
TD-100470.doc
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Franke Kaffeemaschinen AG
Introduction
Inkasso3 is used by the Franke Kaffeemaschinen AG as an interface between the coffee
machine and the settlement device. Communication is via the CCI protocol. An exception is the
Saphira/Flair, for which the Saphira/Flair-Inkasso-Protokoll F700 is used for communication.
It can also serve as a protocol converter for the CCI and F700 protocols and the widely used
MDB protocol.
This enables you to manage and settle accounts for all product prices. Various counter functions
that provide correct settlement accounting are also integrated.
The most commonly used settlement devices can be connected to the collection system and
include the chip card system from Franke (CASH and FREE), coin checker CF330, MDB coin
1
changer (CF690) and MDB card reader (CASH terminal , U-key, EVIS, and similar).
These instructions give detailed explanations of all of the functions that can be set in the various
menus.
Evolution
Ecopower
Ecolino
Sinfonia
Flair
Swiss Mambo
Saphira
INKASSO3
Printed board
Card reader
FRANKE chip card
EC terminal
Coin changer
CF690
UTL4 (U-key)
Coin checker
CF330
TD-100470.doc
CTI4
EVIS
3 / 32
Franke Kaffeemaschinen AG
1 INSTALL MENU
Note: to access the menu the first time it is necessary to use a chip card reader
(Art. no. 10 300 939).
To access the Customer menu or Install menu proceed as follows.
Attach a chip card reader to the Inkasso3 print board on socket X7. Enter the Install menu via
install card. At menu item 12 Key-Access change to yes to enable the programming keyboard.
The chip card reader can then be removed and the setup settings can be performed.
1.1
Setup
1.1.1
1.1.2
serial number
This is where you enter the device number.
The serial number is the machine number with which the Inkasso3 is operated.
For example 34 90 0117.
Default = 00 00 0000
Serial number range
1.1.3
0 .. 99999999
install number
This is where you enter the project or install number of the coffee machine.
Default = 00 00 0000 (important for Adjust, Download, Cash, Free card)
Install number range
1.1.4
0 .. 99999999
Coffee machine
This is where you can define the coffee machine.
The following are available for selection:
CCI / CSI
CCI Swiss/Mambo
Franke Saphira
>>
Franke Flair
1.1.5
Converter
This enables Franke Saphira / Flair CCI / CSI compatibility. When the protocol converter is
switched on, the MDB protocol is automatically deactivated.
TD-100470.doc
4 / 32
Franke Kaffeemaschinen AG
Article number:
Cappuccino
Milky coffee
Macchiato
Crme coffee
2 x crme coffee
Milk foam
Hot water
Espresso
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Article number:
Cappuccino
Milky coffee
Macchiato
Milk foam
Crme coffee
2 x crme coffee
Pot of coffee
Espresso
Hot water
Steam
10
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1.1.6
Waiter key
This function only concerns use with a waiter lock on the coin checker input (X6). The selections
here are without and Addimat. When using a waiter lock, select Addimat (default is
without). CCI must also be set under Setup > 4 Coffee machine with the install card.
1.1.7
CCI-UART
Here you have to define which UART to use for communication via the CCI protocol.
Choices: CCI > UART1 and CCI > UART0
Default = CCI > UART1
1.1.8
command
The default value is two places after the decimal, since this applies to most countries. The setting
range is 0 to 3 decimal places. The decimal is only shifted. Five digits are always displayed.
Thus: 00000 or 000.00 etc. (no change in value)
Default = 2
Decimal places
1.1.9
0 .. 3
Timeout
This menu item determines the timeout that can be set on some machine types.
We make a distinction between two different types:
-
If the coffee machine is set to Saphira or Flair (F700), it is the Saphira/Flair timeout. The user
can set the same timeout as on the Saphira/Flair; the collection system automatically uses
300 [ms] less to understand the signal just to be on the safe side.
-
Timeout Saphira/Flair
0 .. 125 [s]
The TOPS timeout is configurable on the Inkasso3. If the coffee machine is set to CCI, then this
is the timeout for the validity of a preselected product. Please refer also to Section 2.3.1.
-
Timeout CCI
5 .. 60 [s]
5 - 60 [sec.] CCI
Default = 5 [sec.]
Example coffee machine = Saphira
Timeout: Display Z2
Default = 5 [sec.]
1.1.10
Loading
With this function you can permit or block loading the Franke Cash Card or another electronic
money medium (e.g. Legic Card) with a coin checker, bill reader or coin changer.
Default = NO (blocked)
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1.1.11
Key Beep
This function actives the key beep. 0 = OFF
The duration of the key beep can also be set.
Default = 0 [10 ms]
Key beep: 0 .. 30 x [10 ms] = 0 .. 300 [ms]; 0 = deactivated
1.1.12
Key-Access
This function permits or blocks menu access via keyboard. File blocks the Install and the
Customer menus at the same time.
To access the Install or Customer menu, proceed as follows:
tAdjust = 3 [sec.], press the plus and minus keys simultaneously.
>> Customer menu
tInstall = 6 [sec.], press the plus and minus keys simultaneously.
>> Install menu
Default = NO
(If there is a protocol converter, possible only with chip card reader.)
If you enter the menu with the key combination, this menu item is blocked. This can be done only
by entering via Install card.
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1.2
Coin validator
1.2.1
Debit limit
This defines the maximum amount of money the system can accept.
For example if a coin checker is set for SFr. 7 and this amount is reached or exceeded, the coin
input is blocked and no further coins are accepted (i.e. they are immediately ejected).
Coin checker coin limit
1.2.2
0 .. 65536
Coin values
This is where you can set the value of the coins.
Coin value
0 .. 65536
Channel 1
Swiss default: 0.10
EU default: 0.05
Channel 2
Swiss default: 0.20
EU default: 0.10
Channel 3
Swiss default: 0.50
EU default: 0.20
Channel 4
Swiss default: 1.00
EU default: 0.50
Channel 5
Swiss default: 2.00
EU default: 1.00
Channel 6
Swiss default: 5.00
EU default: 2.00
Or value of the token
Token value
0 .. 99999
remain. Money
Z2:
delete: Yes/No
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1.3
MDB Changer
1.3.1
Debit limit
This defines the maximum amount of money the system can accept at one time when working
with an MDB device. For example if a coin changer is set for SFr. 5 and this amount is reached
or exceeded, no further coins are accepted (i.e. they are immediately ejected).
Changer coin limit 0 .. 99999
(credit to chip card possible if set for increasing value)
1.3.2
Token value
Here the value of a token is defined in the case of an MDB coin changer. Default = SFr. 005.00
Additional feature
Remaining money function:
Display
L1:
remain. Money
L2:
delete
Yes/No
0 .. 99999
Multiple vend.
This function permits you to have the remaining credit paid out on the side of the coin changer
during product procurement or to get an additional product with the credit.
If Multiple vend. = No >> remaining money is paid out immediately
If Multiple vend. = Yes >> remaining money is not paid out
>> press the return-money lever or get an additional product
Default = NO
1.4
Cash CARD
1.4.1
Remove card
This setting determines whether the card has to be removed before getting the product. This
function was included to prevent a cash card from being forgotten in the card reader.
Default = NO
This concerns the following cards:
1.4.2
Load limit
Here a limit can be set so that a Franke Cash Card does not have too high of an amount.
Default = SFr. 010.00
Cash card load limit
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1.4.3
Cash Card A
A maximum of three price levels can be set under this menu items (discount system).
Cashcard A,B,C
0 .. 255%
Cash Card B
as above
1.4.5
Cash Card C
as above
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1.5
Diagnostics
1.5.1
Coffee machine
This function allows you to conduct diagnostic tests on the coffee machine
1.5.2
MDB
This function allows you to view the MDB information.
Status:
Inactive
Ready
1.6
CC-Simulation
1.6.1
Adjust
Here you can simulate the Adjust card and all menu accesses of this card.
Warning:
It is not possible to delete cards in a simulated menu.
1.6.2
Load
Here the Load card and all menu accesses of this card can be simulated.
Warning:
It is not possible to delete cards in a simulated menu.
The Load (direct) function can only be carried out directly with a Load card.
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1.7
Card service
1.7.1
clear
This function makes it possible to delete all cards and reinitialize. Proceed as follows:
1. Select this menu item with the ENTER key
2. The message target card appears in the display
3. Now the Install card can be pulled out and the cards to be deleted can be inserted
4. A message appears automatically about the card type and you are asked whether this card is
to be deleted
5. If yes, press the ENTER key
1.7.2
change pin
Here you can change the PIN code of the Install card. You are first prompted to enter the old PIN
code and then the new one.
PIN code
1.8
0 .. 9999
Exit menu
This menu item is visible only if you have entered the Install menu with the +/- key combination.
This function must be performed in order to exit the Install menu and return to the normal
operating mode.
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2 CUSTOMER MENU
2.1
Free Vend
2.1.1
Free Vend
This function makes it possible to toggle settlement no and yes and permit free procurement.
2.1.2
Counter on/off
This function toggles the counter functions of the free procurement ON and OFF.
The default value is OFF.
2.2
Productcounter
This is where the number of each procured product is counted.
The following is shown in the display:
Ar: 00x
A:
x
P: 0.000
This means:
Ar:
00x
>>
Article number
>>
Number
x products
15.40
>>
15.40
The price is the sum of what the customer actually paid. It makes no difference which system
was used.
These counters are always in operation unless payment is with a Free Card and the menu item
Free Vend Counter on/off is set to off.
2.3
Turnover coun.
2.3.1
Turnover total
This neither counts free procurements nor Free Card sales. Briefly pressing ENTER resets the
counter to zero. Pressing and holding EXIT a moment lets you leave the item without making
changes.
- Delete counter with ENTER
2.3.2
Cashcard
With "Cashcard" the number of procured products is sequentially totalled across all cards. The
overall sales are also totalled. Briefly pressing ENTER resets the counter to zero. Pressing and
holding EXIT a moment lets you leave the item without making changes.
- Delete counter with ENTER
2.3.3
Free Vend
With "Free Vend" the procured products are sequentially totalled if the function Counter = ON is
selected. The overall sales are not totalled. Briefly pressing ENTER resets the counter to zero.
Pressing and holding EXIT a moment lets you leave the item without making changes.
- Delete counter with ENTER
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2.3.4
FREE Card
With "Free-Card" the procured products are sequentially totalled across all cards and each card
is individually totalled as well. The credit of the card, however, is here in the Inkasso3. The
overall sales are not totalled. Briefly pressing ENTER resets the counter to zero. Pressing and
holding EXIT a moment lets you leave the item without making changes.
- Delete counter with ENTER
2.3.5
Change giver
Here the amounts of the products which were paid with the credit of the "Coin changer" are
totalled. The overall sales are also totalled. Briefly pressing ENTER resets the counter to zero.
Pressing and holding EXIT a moment lets you leave the item without making changes.
- Delete counter with ENTER
2.3.6
Coin validator
Here the amounts of the products which were paid with the credit of the "Coin validator" are
totalled. The overall sales are also totalled. Briefly pressing ENTER resets the counter to zero.
Pressing and holding EXIT a moment lets you leave the item without making changes.
- Delete counter with ENTER
2.3.7
MDB Cardreader
With this item the amounts of an MDB Cardreader are sequentially totalled. The overall sales
are also totalled. Briefly pressing ENTER resets the counter to zero. Pressing and holding EXIT a
moment lets you leave the item without making changes.
- Delete counter with ENTER
2.3.8
Addimat-total
With this item the amounts from Addim. Waiter are sequentially totalled across all waiters and
each waiter is individually totalled as well. The overall sales are also totalled. Briefly pressing
ENTER resets the counter to zero. Pressing and holding EXIT a moment lets you leave the item
without making changes.
- Delete counter with ENTER
2.3.9
Cash box
This is where the total coin amount collected in the coin box is counted. This counter runs with a
coin checker as well as with a coin changer.
- Delete counter with ENTER
2.3.10
Delete all
(delete individually with Enter directly from menus 1-9)
You can delete all counters with the menu item Delete all. There is also the function with which
you can delete the counters individually with the ENTER key. This is individually implemented
behind each counter and can be activated as described by briefly pressing ENTER.
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2.4
Load Counter
Here the amounts of the products which were credited through the load menu are totalled.
2.5
Free table
Free cards must first be logged on before they can be used. The instructions for doing this are
described below step by step.
2.5.1
Register
Here you can log on Free Cards. When this menu item is selected, you are prompted to insert a
Free Card.
1. You can now remove the Customer Card.
2. Insert a Free Card which is not logged on.
3. The display shows a number field in which you can enter the Free Card number.
4. After you confirm with ENTER, you are prompted to insert the Adjust Card.
If you try to log on a card which is already logged on, an error message appears and you are
prompted to try another number.
2.5.2
Edit
Here you can view all logged on cards. Only the logged on cards are listed.
A maximum of 30 Free Cards can be logged on.
By briefly pressing ENTER you can delete logged on Free Cards. The card itself is not required.
The logged off cards are then no longer accepted. At the same time the counters of the
concerned cards are deleted and are no longer visible.
Pressing and holding EXIT a moment lets you leave the item without making a change.
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2.6
Addimat table
2.6.1
Log on
Here you can log on Addimat waiter keys.
When this menu item is selected, you are prompted to insert a waiter key.
1. A not yet logged on waiter key must first be inserted.
2. The display shows a number field in which you can see the waiter key number.
2.6.2
Edit
Here you can view all logged on waiters. Only the logged on waiters are listed.
A maximum of 30 waiters can be logged on.
By briefly pressing ENTER you can delete logged on waiters. Pressing and holding EXIT a
moment lets you leave the item without making a change.
2.7
PLU Table
(A maximum of 40 entries possible.)
2.7.1
Edit
At this menu item you have to define the price for each individual product.
When the menu item is selected, the following is displayed:
1.
2a.
Z1:
Edit
Z2:
Select Product
To save the modified settings, you have to scroll through the entry until the cursor is no longer
visible. The modified settings are now saved.
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Display view of an entry:
Nr.:
007
Pr00.015
Num:
01
Place: 07
2.7.2
Nr.:
007
>>
PLU no.
=7
Pr
000.15
>>
Price
= SFr. 0.15
Num:
01
>>
Number
=1
Place: 07
>>
Place no.
=7
Copy price
With this you can copy an entry.
Press the ENTER key.
Enter the PLU no. to copy.
The PLU no. data is listed.
Use the plus or minus key to select where to copy this PLU no. The following are available for
selection:
- empty places
- all places
Confirm with the ENTER key to copy the entries.
2.7.3
Delete PLUTab
With this you can delete the entire PLU table (all entries). You are prompted to confirm with the
ENTER key.
2.7.4
PLUTab Convert
Here you can define the entire PLU table for the protocol converter.
PLU in general:
It should be remembered that if a product is defined with PLU = 0 on the coffee machine, no
inquiry is made via the protocol and the product is free.
2.8
change PIN
Here you can change the PIN code of the Adjust card.
2.9
Exit menu
This menu item is visible only if you have entered the Customer menu with the +/- key
combination. This function must be performed in order to exit the Customer menu and return to
the normal operating mode.
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3 LOAD MENU
3.1
Load cards
This function loads cash cards.
Warning:
It is not possible to load a cash card from a simulated Load Menu.
3.2
Load amount
You can define an amount with this function. You can insert the card more than once and load
money to the card each time. However, it can be loaded only up to the set limit.
Load amount
3.3
0 .. 99999
Load limit
You can set a load limit with this function.
3.4
Counters
This load counter is the same as the load counter in the Customer menu.
3.5
Card service
3.5.1
Erase cash
This function makes it possible to delete cash cards and reinitialize them. Proceed as follows:
1. Select this menu item with the ENTER key
2. The message Remove card appears in the display
3. Now the Load card can be pulled out and the Cash card to be deleted can be inserted
4. The card is immediately deleted and can be removed when the message appears on the
display
3.5.2
change pin
Here you can change the PIN code of the Load card. You are first prompted to enter the old PIN
code and then the new one.
PIN code
0 .. 9999
Warning:
If there is no pin code on the card, then there is no prompt when the card is inserted. In that case
you go automatically to the function Load cards
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4 DOWNLOAD MENU
4.1
4.1.1
4.1.2
4.1.3
4.1.4
4.2
4.2.1
4.2.2
4.2.3
4.2.4
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5 ERROR CODES
5.1
Error categories
Chip card errors .................................. These are displayed as long as the card with the error is
inserted the reader.
EEPROM errors ................................. These errors mean that operation is no longer possible
Replace, repair.
UART errors........................................ These concern communication and are displayed until a
chip card is inserted or until menu access occurs.
MDB errors ........................................ These are displayed 10 seconds when they occur.
Menu errors ....................................... These are displayed as long as the card with the error is
inserted the reader.
Communication errors ........................ These occur only if the Inkasso runs as CCI master
(protocol converter F700 - CCI).
The errors have the same meaning and number as on the Evolution coffee machine.
They can be deleted by inserting a chip card, by pressing a key, or they are automatically deleted
once communication is running again.
5.2
Error list
Error no.
Text
Explanation/Action
20
Communication
21
Communication
22
Communication
Errors 2023 may occur if the Inkasso is running as CCI master in protocol converter mode.
23
Communication
44
45
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46
47
48
49
50
51
52
53
54
55
57
58
59
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60
61
62
63
64
65
66
67
68
69
70
*** EEPROM ERRORS The collection system is stopped, no more functions allowed. ***
75
EEPROM ERROR
76
EEPROM ERROR
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77
EEPROM ERROR
80
UART 0 (X11)
81
UART 0 (X11)
82
UART 0 (X11)
83
UART 0 (X11)
84
UART 0 (X11)
90
UART 1 (X10)
91
UART 1 (X10)
92
UART 1 (X10)
93
UART 1 (X10)
94
UART 1 (X10)
100
101
102
104
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105
106
107
108
109
111
180
Menu Error
181
Menu Error
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6 INKASSO3 DRAWING
Warning:
not protected against
incorrect polarity!
(closed
= switched off)
Protocol converter
(Saphira+Flair on
bar panel)
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7 MENU STRUCTURE
7.1
General
The following menus are integrated in Inkasso3:
Install Menu
Customer Menu
Download Menu
Load Menu
Boot Menu
Use ENTER (press less than 1 sec.) to enter a submenu and to set parameter
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7.2
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7.3
1 Free Vend
1 Free Vend
2 Counter on/off
2 Productcounter
3 Turnover coun.
1 Turnover total
2 Cashcard
3 Free Vend
4 Free Card
5 Change giver
6 Coin validator
7 MDB Cardreader
8 Addimat-total
9 Cash box
10 Delete all
4 Load Counter
5 Free Table
1 Register
2 Edit
6 Addimat table
1 Log on
2 Log off
7 PLU Tabelle
1 Edit
2 Copy price
3 Delete PLUTab
4 PLUTab Convert
8 change pin
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7.4
7.5
Download Menu
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8 DEFAULT VALUES
The software has a default value for each menu item.
List of all Inkasso3 default values:
Language
German
Serial number
00000000
Install number
00000000
Coffee machine
Franke Saphira
Protocol converter
WITHOUT (NO)
Waiter lock
OFF (without)
CCI-UART
Decimal places
Timeout Saphira/Flair
5 [sec.]
TOPS time
0 [sec.]
Value increase
OFF (NO)
Key beep
0 [sec.]
Keyboard access
OFF (NO)
SFr. 10
Coins
Channel 1
SFr. 0.10
Channel 2
SFr. 0.20
Channel 3
SFr. 0.50
Channel 4
SFr. 1.00
Channel 5
SFr. 2.00
Channel 6
SFr. 5.00
Remaining money
NO
SFr. 10
SFr. 5.00
Multiple sale
OFF (NO)
OFF (NO)
SFr. 50
Cash card A
100%
Cash card B
100%
Cash card C
100%
Free procurement
OFF (NO)
OFF (NO)
Free table
all 0
Addimat table
all 0
PLU table
all 0
Load amount
SFr. 5
Load limit
SFr. 50
Baud rate
9600
User ID
User Pix
00
User RSC
00, 00
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9 SOFTWARE UPDATE
You can carry out a software update for every Inkasso3 using Service Tool version 2.0.0 and
above. To do so proceed as described below.
1.
2.
3.
Connect the two jumpers under the X10 connector on the side (Flash/PC).
4.
Connect the programming cable 1Y 320 051 to the X10 connector of the Inkasso3 printed
board.
5.
6.
Set the switch on the Service Tool cable to the left (Flash side).
7.
Open the *.ssw file in the Service Tool. The tool switches automatically to Inkasso3
mode.
8.
9.
10.
When the Flash procedure is completed, a message appears >> press OK.
11.
12.
13.
Reconnect the two jumpers under the X10 connector on the side (CCI).
14.
Connect the 10-pin connector to the X10 connector of the Inkasso3 printed board.
15.
16.
Start up Inkasso3.
17.
18.
The Inkasso3 sounds a beep, shows the current software version in the display and starts
up.
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Installation ......................................................................................................................2
Structure of Franke Service Animation ...........................................................................4
Starting Franke Service Animation........................................................................................ 4
Icons..................................................................................................................................... 5
Settings................................................................................................................................. 5
Device type ...................................................................................................................... 5
Language ......................................................................................................................... 6
Diagnosis port .................................................................................................................. 6
Internet download ................................................................................................................. 7
Settings ............................................................................................................................ 8
Individual test........................................................................................................................ 9
Statistics ............................................................................................................................... 9
Statistics from card (data) ................................................................................................... 10
Terminal download.............................................................................................................. 11
Update factory settings ....................................................................................................... 11
Generate factory settings card (factory parameters) ........................................................... 12
Delete card ......................................................................................................................... 17
Diagnostic .....................................................................................................................19
Diagnosis with Franke Service Animation ........................................................................... 19
Entry diagnosis............................................................................................................... 20
Configuration of the entry diagnosis ............................................................................... 20
Short diagnosis .............................................................................................................. 20
Long diagnosis ............................................................................................................... 21
Exit diagnosis ................................................................................................................. 22
Replace logical print board ............................................................................................. 23
Diagnosis with Terminal 3000 ............................................................................................. 25
Perform Entry and Exit diagnoses .................................................................................. 25
Save diagnosis data to the chip card .............................................................................. 26
Load the diagnosis data to Franke Service Animation .................................................... 27
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Installation
The installation CD ROM contains the following programs:
Franke Animation
Flair Tool
Customer card for Flair / Saphira (is installed without prompting)
Framework 1.1 (install only if the print output of the Flair Tool does not work)
Place the supplied CD ROM into your CD ROM drive.
The AutoPlay menu appears after a moment.
If the AutoPlay function is not activated, please proceed as follows:
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When the setup message below appears, Windows first has to be updated with Framework 1.1.
You can perform the update online (Microsoft) or from the CD (D:\DotNet Framework 1.1\ ) in
the required language. Once this is done, follow the installation instructions!
Now follow the installation instructions (not every single step is mentioned). Choose the
installation language.
Flair
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Icons
Exit
Settings
Important:
Before you begin working with Franke Service Animation, check the settings
below.
Device type
Prior to performing a diagnosis on a Saphira or Flair, you must first select the relevant coffee
machine design.
Warning:
When selecting a Saphira machine, the Top 2000 software is started up
automatically.
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Language
Here you can select one of the displayed languages in Franke Service Animation.
Diagnosis port
Select the port to which the Terminal 3000 is connected to your computer.
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Internet download
Before you perform the first download, it is necessary to fill out the user information in the
following masks.
The User name and associated Password are assigned by Franke. They are as follows:
User name: frankeservice
Password:
gkbjrzur
In the E-mail address and Outgoing mail server fields, enter your e-mail account information.
Depending on your provider, it may be necessary to enter other information in the Settings
(Einstellungen) menu!
Start the FTP download with OK.
frankeservice
********
********
muster@franke.com
mail.franke.world
Internet Bluewin
Internet Swissonline
Microsoft Internet Referral Service
Current machine parameters and software updates are made available to you on the FTP
server. Franke Service Animation, customer card software and the terminal software are all
updated via FTP. After you have installed from the CD and made the required FTP settings, it is
necessary to perform a first download. The data is not up to date unless this download is made!
Please perform the download at least once a month to keep your data automatically updated.
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Settings
If you use a proxy server, the addresses have to be entered under Proxy settings.
If the mail server requires special settings, you can enter these under SMTP settings.
00.000.0.00
0000
x
muster@franke.com
********
********
As soon as OK is clicked in the User Information window, the FTP download starts and the
following window appears. The window then closes when the download is finished.
If the settings are incorrect, the FTP tool
outputs an error message. The download
must then be attempted again once the
settings have been corrected!
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Individual test
The Individual test option enables you to perform various tests. These are described below.
Click the
icon to open the Individual test view. The individual commands are
performed by clicking Start. You can perform only one of the listed tests at a time.
Statistics
When Statistics is selected, all data (product, service, statistics data and more) is read directly
from the Flair. This data can be printed out on a system printer or printed as a file and saved on
your computer.
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Confirm each entry of the date with the ENTER key or enter a new date with the numerical
keypad.
Enter time
H:14 M:25 S:24
Confirm each entry of the time with the ENTER key or enter a new time with the numerical
keypad.
Terminal ready
Data loaded
Insert the Factory parameters chip card into the chip card reader of Terminal 3000.
Open the Individual test menu.
Initiate the command Generate factory settings card (factory parameters).
Select the required Flair design. Generate the two parameter cards for the selected machine.
- 654 MA
- 654 DI
Warning:
The machine may be listed more than once under the same KS article number.
Once for each software version! SW 0x
Examples:
- KS100116 Flair NSF 654 DI SW 03 230 V / 60 Hz
- KS100116 Flair NSF 654 MA SW 04 230 V / 60 Hz
The same KS 1001xx machine type may be listed more than once!
The difference is MA and DI and the SWxx.
Example: KS 100101 Flair 654 MA SW 04 230 V / 50 Hz
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If the chip card already contains data, the message below is displayed. Make sure that the card
does not contain any important data.
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When the procedure is completed, you have the option of generating more cards.
Warning:
The machine may be listed more than once under the same KS article number.
Once for each software version! SW 0x
Examples:
- KS100116 Flair NSF 654 DI SW 03 230 V / 60 Hz
- KS100116 Flair NSF 654 MA SW 04 230 V / 60 Hz
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The factory settings of the Flair can now be updated with the generated factory parameters
card.
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Delete card
Data on a chip card that is no longer used can be deleted.
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Warning: The frequency switching option can only be carried out with Franke Service
Animation.
Devices can be programmed from 50 to 60 Hz and back to 50 Hz.
The Connected device KS number may differ from the KS number of the machine! Because
the same cry file is used by several machines, not all KS numbers are recognised.
Example:
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Diagnostic
During diagnosis, data such as production data, product data, and service data is read from the
Flair. There are two ways to get the data from the Flair in order to import it into the coffee
machine service system as diagnostic documents:
1. Direct connection to the Flair with Franke Service Animation.
Both variants are described below. It is important when working on the Flair to perform one of
the two diagnostic variants.
Diagnosis with Franke Service Animation
Start up Franke Service Animation as described in section Starting Franke Service Animation.
There are two kinds of diagnoses: Entry diagnosis and Exit diagnosis.
Important:
Both diagnoses (Entry and Exit) must be performed; if not, the diagnosis
document cannot be created.
Warning:
The bean containers have to be empty for the Complete Entry diagnosis
and the Exit diagnosis so that the bean sensor tests can be carried out.
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Entry diagnosis
Before carrying out service work or commissioning the Flair, an Entry diagnosis first has to be
performed. The Entry diagnosis is a defined procedure as outlined below.
Read out data (production, statistical, service and customer data).
Save the latest factory settings.
Statistical diagnosis (statements based on the read out data).
Dynamic diagnosis.
Configuration of the entry diagnosis
Select Configuration of the entry diagnosis in the Execute individual test menu.
The following window appears.
After you have selected the Entry diagnosis, it can be started using the corresponding icon.
Short diagnosis
The following steps are performed when the short Entry diagnosis is selected:
Read out data (production, statistical, service and customer data) Complete
Save the latest factory settings
Complete
Statistical diagnosis (statements based on the read out data)
Complete
The short Entry diagnosis runs automatically. You are not required to do anything. Once it is
completed, a printable status report appears.
Now the errors output to the status report can be remedied. In the case of a new assembly, you
can begin right away with the Exit diagnosis.
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Long diagnosis
The following steps are performed when the complete Entry diagnosis is selected:
Read out data (production, statistical, service and customer data) Complete
Save the latest factory settings
Complete
Statistical diagnosis (statements based on the read out data)
Complete
Dynamic diagnosis.
Complete
Once you have started the Entry diagnosis, follow the instructions below. You will be prompted
to do certain things on the Flair. Should an error message appear, repeat the test. To ensure
that the test has been properly carried out. If an error message appears again, stop the test.
You then go to the next test.
The status report appears when the diagnosis is completed. You can print it or save it as a text
file on your computer.
Now the errors output to the status report can be remedied. In the case of a new assembly, you
can begin right away with the Exit diagnosis.
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Exit diagnosis
The Exit diagnosis has the same procedure as the complete Entry diagnosis. The procedure
follows the scheme below.
The customer data from the Entry diagnosis is saved in the machine (production, statistical,
service and customer data).
Dynamic diagnosis.
Enter service stamp via the entry mask.
The Exit diagnosis can be ended only if no errors have occurred.
Once you have started the Exit diagnosis, follow the instructions below. You will be prompted to
do certain things on the Flair. Should an error message appear, repeat the test to ensure that
the test has been properly carried out. If you continue with the test despite an error message,
the service stamp entry cannot be made and thus no diagnosis document can be created.
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After all tests have been successfully performed, the service stamp mask appears.
The service stamp serves to save the performed work and detected errors in the Flair. Thus,
the next time the machine is serviced the data (history) is available.
The service stamp is created in the entry mask shown below.
A maximum of two service stamps are saved in the Flair. If service has been performed more
than twice on the Flair, the older service stamp is always overwritten.
The error codes and work codes are described in the appendix.
Replace logical print board
If new electronics (logical print board) have been installed, you are prompted to enter the
appliance code. The procedure follows the scheme below.
The appliance code is requested; see the Entry diagnosis for the device code. If no Entry
diagnosis was performed, press Continue four times. A device number and production date
are automatically entered.
The customer data from the Entry diagnosis is saved back to the machine (production,
statistical, service and customer data).
Dynamic diagnosis.
Enter the service stamp using the entry mask (error code 505 / work code 673).
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The appliance code is required so that the Entry diagnosis data can be copied to the new
electronics.
To create the definitive diagnosis document, follow the instructions in section Create diagnosis
document for KSS.
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1 = error
If no errors have been output, you can perform the Individual test.
Press the Individual functions key. You can check the individual functions as described in the
Terminal 3000 instruction manual in the section Individual test.
For example: F01 device ON
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If the error was remedied, you have to enter the service stamp.
Press the Service stamp key.
Date
D:02 M:02 Y:2001
Enter the service date and confirm with the ENTER key.
Use the arrow key to change to the service stamp entries. The errors and work codes are listed
in the appendix.
After you have made the entries, change to the menu Write coffee.
Press the Write coffee key. The service stamp is now entered in the Flair and any history bits
entries are set to zero.
Please wait
Terminal Coffee
The Entry and Exit diagnoses are now completed.
Save diagnosis data to the chip card
Insert the chip card into the chip card reader of Terminal 3000.
Press the Read coffee key.
Please wait
Coffee --> Terminal
Terminal ready
Data is loaded
Now press the Write card key to save the data to the chip card.
Overwrite card?
Confirm this message with the ENTER key. If there is still data on the chip card that you need,
replace it with another one and begin again at point 13.
Write the card at Data.
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The data is now imported from the chip card. As described in the section Statistics, you can
print out the data.
The diagnosis data has been loaded into Franke Service Animation.
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Flair appendix
Error code list
Error code
group
Grinder
0
0
0
0
0
0
0
0
0
0
Sensors
1
1
1
1
1
1
Brewing unit
2
2
2
2
2
2
2
2
2
Pump
3
3
Heater
4
4
4
4
4
4
Code
Description
000
001
002
003
004
010
011
012
013
014
101
111
121
131
141
151
201
206
207
208
211
227
231
237
241
301
311
401
409
411
419
421
431
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Control system
5
5
5
5
5
5
Lines
6
6
6
6
6
6
6
6
Housing
7
7
7
7
Accessories
8
8
8
Various
9
9
9
9
501
511
521
531
551
541
601
611
621
631
637
639
641
651
701
711
721
731
Housing defective
Drip pan defective
Drip tray container defective
Housing of the payment system defective
801
811
825
900
910
920
930
No error found
Operating error
Service performed
Commissioning
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Error code /
group
Type
replaced
new
replaced cleaned
decalcified
5
4
5
4
Code
Description
76
77
66
Grinder left
Grinder right
Flow meter for
coffee/tea
Flow meter for
steam
Brewing unit
Drive motor BE
Drainage magnet
Pump for coffee/tea
Pump for steam
Unit heater for
coffee/tea
Unit heater for
steam
Logical print board
Power print board
Interface print board
Steam valve
Cappuccino valve
Residual water
valve
Anchor to valve
Tee valve
Milk valve
Rinse valve
Housing parts
Drip pan
Grounds container
Payment system
housing
Water tank
Full service 1
Full service 2
Full service 3
Full service 4
Diverse parts
Operating error
Transport damage
Device tested
Delete product
counter
found
0
0
1
6
6
6
67
2
2
2
3
3
4
6
6
6
6
6
6
58
79
91
63
62
70
90
5
5
5
6
6
6
6
6
6
6
6
6
4
4
4
73
84
74
40
41
42
6
6
6
6
7
7
7
7
6
6
6
6
6
6
6
6
8
9
9
9
9
9
9
9
9
9
6
6
6
6
6
6
43
44
45
46
53
60
59
54
4
4
4
4
4
2
2
2
6
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02
03
04
65
51
50
52
56
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