Business Communication

Across Cultures:
Russia
Hiroki Aoki
Zaire Barabin
Emily Inestroza
Angeline Lozano
Faisal Al Shukaili
Professor Kubler
ENGL 205
October 28, 2016

Collectivism

High
Context

RUSSIAS
FIVE DIMENSIONS OF
CULTURE

Verbal
Communication
Style

Slower
Time
Orientation

High
Power
Distance

APPEARANCE AND DRESS

Expensive Attire
Formal & Conservative for all genders
No jewelry
Upmost respect

BODY LANGUAGE

Conversational - Shaking Hands

Eye Contact/Nodding

Russian Appreciation

GREETINGS
Firm Handshake

Small Space

Exchanging Business Cards

Time Structure of The Typical Business Day

Persistence and Patience

Russian Vacation Season
Difficult Expectations

Meals & Dining Etiquette

BREAKFAST

Before work
LUNCH

Main meal of the day

DINNER

Family Time

GIFT GIVING TRADITIONS

It is custom to give gifts as welcome in Russia

Do Not Give Yellow Flowers

Do Not Give Gifts on Christmas

DECISION MAKING TRADITIONS

Hierarchy Society

Centralized

The Boss Makes the Final Decision

GENDER ROLES

The prettier
sex

The gentleman

ATTITUDE TOWARDS AUTHORITY

Strongly
Respectful

Rely on
Close
Friends

ATTITUDE TOWARDS CONFLICT

RESOLUTION

The same as most Middle East & Asian Cultures

Not acceptable to show discontent
Out-of-court methods rather than litigations

Works Cited
Ardichvili, Alexander, Richard N. Cardozo, and Alexander Gasparishvili. Leadership Styles and
Management Practices of Russian Entrepreneurs: Implications for Transferability of
Western HRD Interventions. Human Resource Development Quarterly 9.2 (1998): 145-55.
Web.
Arutunyan, Anna. "Only Connect: Russia between Individualism and Collectivism." ONLY
CONNECT: RUSSIA BETWEEN INDIVIDUALISM AND COLLECTIVISM. The Wilson
Quarterly, n.d. Web. 24 Oct. 2016.
Beekun, Rafik I., Yvonne Stedham, Jeanne H. Yamamura, and Jamal A. Barghouti.
"Comparing Business Ethics in Russia and the US." The International Journal of
Human Resource Management 14.8 (2003): 1333-349. Web.
Dubas, Khalid M. "A Cultural Perspective on Doing Business with Russia."Proceedings of
the Academy for Studies in International Business 1.2 (2001): 1-5. Web.
"Geert Hofstede." Russia. ITIM International, n.d. Web. 26 Oct. 2016.

Works Cited
Limited, Communicaid Group. "Challenges of Doing Business in Russia."Challenges of
Doing Business in Russia. Communicaid, 8 Mar. 2010. Web. 25 Oct. 2016.
Naumov, Alexander, and Sheila Puffer. "Measuring Russian Culture Using Hofstede's
Dimensions." Applied Psychology 49.4 (2000): 709-18. Web.
Rovello, Jessica. "When It Comes To Business, Relations Between Russia And The U.S.
Are Surprisingly Strong." Forbes. Forbes Magazine, 25 Aug. 2016. Web. 25 Oct. 2016.
Sokolskaya, Eugenia. "Directness in Russias High-Context Culture Eugenia ..." N.p., n.d.
Web. 27 Oct. 2016.
"United States Relations with Russia: Establishment of Relations to World War Two." U.S.
Department of State. U.S. Department of State, 20 Jan. 2009. Web. 26 Oct. 2016
Vinogradova, Elena, Irina Kozina, and Linda Cook. Russian Labor: Quiescence and
Conflict. Communist and Post-Communist Studies 45.3-4 (2012): 219-31. Print.