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Getting Started

Accounting v19
Premier v13

Contents
1 Installing your software ....................................................................... 4
2 Upgrading your files ............................................................................ 6
3 What’s new? ........................................................................................ 9
4 Support and training options ........................................................... 12
5 Assistance from MYOB Professional Partners ................................... 14
6 Registration ....................................................................................... 16

© MYOB Technology Pty Ltd 2012
All rights reserved.

MYOB Licence Agreement
IMPORTANT–READ THIS CAREFULLY BEFORE USE. This is the Software Licence
Agreement (Agreement). As you have purchased the Product (consisting of the User
Documentation and the installation CD or other media containing the Software),
following notification of the Licence you are now legally bound by its conditions.
HOWEVER, if the Licence Agreement contains anything of which you were not
aware prior to purchasing the Product or do not agree to be bound by, DO NOT
INSTALL THE SOFTWARE but return the Product to the reseller in its entirety and a
full refund of the purchase price will be made. By installing the Software and
keeping the Product you are confirming that you have purchased the Product
subject to this Licence and are bound by its provisions.

Disclaimer
Information supplied by the member companies of the MYOB group (whether in
user documentation and other literature, video or audio material, training courses,
websites, advice given by staff, or provided by other means) is intended only to
illustrate general principles, and may not be complete, accurate or free of error. As
accounting standards, taxation requirements, legislation and the circumstances of
individual businesses vary widely, this information cannot be considered
authoritative and may not apply to your specific situation. You should obtain
competent advice from a qualified accounting, taxation, information-technology or
legal professional before acting on such information. To the extent permitted by
law, member companies of the MYOB group are not liable for any special,
consequential, direct or indirect damages arising from loss of function, profits or
data resulting from your application of such information. In the event that any of the
above limitations are found to be unenforceable, the MYOB member company's
liability is limited to the return of any fees or monies paid for the purchase of the
product or service.

TRIAL VERSION SOFTWARE LIMITATION. If you use this Software on a trial basis
prior to purchase, then additional restrictions govern its use. The Trial Version is
intended to be used only for evaluation purposes and whilst you may create your
own company data files (“Company Files”) you will have access to your Company
Files only for a period of 30 days from the date of creation of each Company File.
Thereafter, you will be able to access the Company Files created by you only upon
your purchase of the full version of the Software product licence. Upon your
purchase of the full version of the Software product licence, the restrictions in this
paragraph (Trial Version Software Limitation) shall no longer apply, but you
acknowledge that your use of the full version of the Software product licence will be
conditioned on your agreeing to the terms of the Software Licence Agreement
accompanying the full version of the Software product licence.

Trademarks
MYOB®, MYOB Accounting™, MYOB BusinessBasics™, MYOB ODBC
DeveloperPack™, MYOB ODBC Direct™, MYOB Premier™, MYOB Premier Plus™,
MYOB RetailBasics™, MYOB RetailMangager™, BusinessBasics™, ODBC
DeveloperPack™, ODBC Direct™, RetailBasics™ and RetailMangager™are
trademarks or registered trademarks of MYOB Technology Pty Ltd and their use is
prohibited without prior consent.
Adobe®, Acrobat®, Acrobat Reader®, Adobe Reader®, PDF™, and PostScript® are
trademarks or registered trademarks of Adobe Systems Incorporated.
Brio Intelligence and Hyperion Intelligence are trademarks or registered trademarks
of Hyperion Solutions Corporation.
Crystal Reports® is a registered trademark of Crystal Decisions, Inc. in the United
States or other countries.
MasterCard® is a registered trademark of MasterCard International Inc.
Microsoft, Access, Excel, Internet Explorer, Office, Smart Tags, Windows and Word
are registered trademarks or trademarks of Microsoft Corporation in the United
States or other countries.
Quicken® and QuickBooks® are registered trademarks of Intuit Inc.
VISA® is a registered trademark of Visa International Service Association.
Other products mentioned may be service marks, trademarks or registered
trademarks of their respective owners.
Writers
Suchitra Govindarajan, Merrin Hughes, Claire Mahoney, Rachael Mullins, Kylie
Nicholson, Steven Rao, Ronald Tierney, John Wilson.

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Scope of Licence
MYOB Technology Pty Ltd (the Publisher), through its local publishers and
distribution agents, hereby grants to you, the original purchaser, a paid-up,
personal, non-exclusive and non-transferable Licence to use the Software and
the User Documentation only in the region, territory or country specified on
the packaging, or in all countries in Asia except Hong Kong and China, subject
to the terms and conditions of this Agreement.
a Activation You must register the Software and activate the company files
you create with MYOB. You may only access each company file you create
for 30 days without registering the Software and activating the file. After 30
days the company file will become read-only until you register and activate
the company file. You are entitled to activate up to five (5) company files. If
required, you can obtain additional activations by contacting MYOB Asia
Sdn. Bhd.
b Updates and Upgrades In the event of an upgrade, update or product
exchange, the Licence hereby granted is automatically transferred to the
new version or product. All rights in respect of the original Product shall
lapse and no further use of these shall be permitted.

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decompile or disassemble the Software. IN NO EVENT WILL THE PUBLISHER BE LIABLE TO ANY PERSON FOR ANY DIRECT. EVEN IF THE PUBLISHER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. the Publisher’s total liability shall not exceed the amount of the Licence fee you paid. Termination of this Licence shall be in addition to and not in lieu of any other remedies available to the Publisher. and you are assuming the entire risk as to its quality and performance. provided you keep the original and the copies. You may terminate it at any time by destroying the Software and User Documentation. this Licence will terminate and. However. you discover physical defects in the media on which the Software was recorded or in the User Documentation. If you fail to comply with any term or condition of this Agreement. together with all copies. INDIRECT. provided you return the item to be replaced with proof of purchase to the Publisher. together with all copies. or by returning them to the Publisher. You may not alter. Subject to the prior written consent of the Publisher and the agreement of the transferee to be bound by the terms of this Agreement. You may make copies of the User Documentation up to but not exceeding the number of Licences you have purchased. Protection and Security You agree to use your best endeavours and to take all reasonable steps to safeguard the Software to ensure that no unauthorised person has access to the Product and that there is no unauthorised copying or distribution of the Software or User Documentation. d Transfers You may not sub-license. Except for the limited warranty described above. f 2 Some jurisdictions do not allow the exclusion or limitation of implied warranties or of liability for incidental or consequential damages. upon any such termination. It is your responsibility to verify the results obtained from the use of the Software. the Software is sold ‘as is’. statement or undertaking howsoever made are expressly cancelled. No amendment or modification to this Licence shall be valid unless it shall be in writing and signed by an authorised representative of the Publisher . SPECIAL. or to replace defective storage media. INCIDENTAL. so the above limitations or exclusions may not apply to you. you may not retain any copies of either the Software or the User Documentation. If during the 30-day limited warranty period. 3 Entire Agreement This Licence constitutes the entire agreement between the Publisher and the Licensee and any prior representations.c Archive Copies You may make a copy of the Software solely for archival purposes. This warranty gives you specific legal rights and you may also have other rights that vary from jurisdiction to jurisdiction. 3 . In the event that any of the above limitations or exclusions are held to be unenforceable. rent or lend the Software or the User Documentation or otherwise transfer any of your rights under this Agreement. e Term The Licence granted in this Agreement is effective until terminated. Limited Warranty & Disclaimer The Publisher warrants that the media on which the Software is recorded and the User Documentation provided with it are free from defects in materials and workmanship under normal use for a period of 30 days from the date of your original purchase. you may permanently transfer the Software (together with any backup copies you have made) and the User Documentation. the Publisher will replace them at no charge to you. you agree to destroy the Software and User Documentation. lease. CONSEQUENTIAL OR SIMILAR DAMAGES. THIS IS YOUR SOLE REMEDY. or to return them to the Publisher. Software error verification.

or later QuickTime® 5. and also describes new and enhanced features in the software. 2GB RAM INSTALLING YOUR SOFTWARE 1 . or later 4 Microsoft Office Microsoft Word 2003 to 2010 (for OfficeLink compatibility) Microsoft Excel 2003 to 2010 (for OfficeLink compatibility) Microsoft Outlook 2003 to 2010 (for card synchronisation) Network [MYOB Premier range only] Ethernet network (for best performance choose 100BaseT) that supports NetBEUI.Installing your software This Getting Started guide contains instructions for installing. Microsoft® Internet Explorer 7. upgrading and registering your MYOB software. Checking the Windows system requirements and package contents Hardware Pentium® processor (or equivalent) @ 1GHz 2GB RAM 2GB free hard disk for program installation Monitor with 1024 X 768 screen resolution. Windows Vista (SP1) Windows XP (SP3). the term ‘MYOB software’ is used to refer to MYOB Premier and MYOB Accounting. Except where specific product references are made. or later Adobe® Reader 7. NetBIOS or TCP/IP protocols Pentium processor (or equivalent) @ 1GHz. 32-bit colour Software Windows® 7.

MYOB Accounting only supports a single user and cannot be networked. A welcome window appears.Install your MYOB software Installing MYOB software on all versions of Windows is very similar. See Appendix B. you can purchase additional workstation licences so that several users can access the company file simultaneously. NOTE : 4 Follow the on-screen instructions for installation. such as Adobe Reader. NOTE : 6 [MYOB Premier range only] Repeat this procedure on each computer running your MYOB software. 7 Proceed to ‘Upgrading company files’ on page 6. If the welcome window does not appear Open the CD drive—usually the d:\ drive—in Windows Explorer and double-click autorun. 1. INSTALL YOUR MYOB SOFTWARE 5 . However. if the volume of your transactions grows too great for one person to handle. your company file must be set up for multiple users. To install your MYOB software 1 If the security access set up on your computer only allows people with administrator privileges to install programs. ‘Setting up a company file for multiple users on Windows’ in the User Guide. For more information see the User Guide. 1 MYOB Premier Plus and MYOB Premier are network-ready applications that come with one licence. 2 Save any open documents and close all other programs.exe. The default browser displays the What’s New in This Version topic from MYOB Help. 5 When installation is complete. click Finish. The procedure in this section is for installing on a workstation to be used by one person to enter transactions into one or more company files. An autorun window lets you install your MYOB software and other useful programs. If the What’s New in this version topic did not display You can view this topic when you start your software by clicking What’s New in this version in the welcome window. and learn about support plans and other services. 3 Insert the CD into the drive. log in as an administrator. Once you have obtained additional workstation licences.

and click Open. The Upgrade Assistant window appears. you need to activate your company file and edit your user accounts. and then click MYOB Accounting v19 Upgrade Assistant. The Select Company File to Upgrade window appears. 6 UPGRADING YOUR FILES 2 .  MYOB Premier Go to the Windows Start menu and choose Programs > MYOB Premier v13 > MYOB Tools and then click MYOB Premier v13 Upgrade Assistant. 1 If you customised any reports. 2 Click Next.  MYOB Accounting Go to the Windows Start menu and choose Programs > MYOB Accounting v19 > MYOB Tools. the path and file name of the selected company file appear below the Find File button. The proposed path—for example. The Find File to Upgrade window appears. Upgrading company files To upgrade your company file Company files created by previous versions of MYOB software need to be upgraded so that they can be used with this version. 3 Click Find File.Upgrading your files If you are upgrading from a previous version. 4 Select the company file to be upgraded. Contact MYOB for more information. you need to upgrade your company file and customised templates. C:\Premier v13—and file name of the upgraded company file appear below the Save As button. Do these tasks for each company file: Task See 1 Upgrade your company file below 2 Upgrade your customised templates page 7 Start the upgrade assistant. or earlier. Upgrades from MYOB Premier v7 or MYOB Accounting v13 If you are upgrading from MYOB Premier v7 or MYOB Accounting v13. letters or spreadsheets while using the previous release. NOTE : In the Find File to Upgrade window. you also need to upgrade these files. forms.

1 Start your new version of MYOB software. 3 Navigate to the location where you saved your upgraded company file (for example. Upgrade customised templates If you used customised reports. The Open window appears. by copying them to the new installation folders. To open your upgraded company file Updating Windows shortcuts If you open your company file using a Windows shortcut. If other users need to access your company file. If UAC is active. see Windows Help. click Next and repeat this procedure from step 3 above. or manually. The Copying Files window appears. by using the Templates Upgrade Assistant. 8 Click Finish. C:\Premier13). forms. Restricted access to the Program Files folder in Windows Vista User Account Control (UAC) is a security feature in Windows Vista. see Windows Help.5 If you want. you need to update the target path for your upgraded company file. you can change the location or filename of the upgraded company file. do not save it in this folder. You can do this automatically. For more information about setting up shortcuts. 4 Select your upgraded company file and click Open. When the upgrade is finished. to close the upgrade assistant. The Save As window appears.  MYOB Accounting Go to the Windows Start menu and choose Programs > MYOB Accounting v19 > MYOB Tools > and then click MYOB Accounting v19 Templates Upgrade Assistant. 7 . A welcome window appears.  MYOB Premier Go to the Windows Start menu and choose Programs > MYOB Premier v13 > MYOB Tools and then click MYOB Premier v13 Templates Upgrade Assistant. the Complete window appears. NOTE : NOTE : a b Click Save As. The welcome window appears. Note that you can only manually upgrade spreadsheet templates. files saved in the Program Files folder can only be opened by the Windows user who saved the files. To automatically upgrade customised templates 1 Start the Templates Upgrade Assistant. 6 Follow the on-screen instructions. For more information on User Account Control. and click Save. you need to upgrade these customised templates for use with MYOB Premier v13 or MYOB Accounting v19. 7 If you want to upgrade another company file. letters or spreadsheet templates with the previous software version. Select a file location and type a new file name. 2 Click Open your company file. 2 UPGRADE CUSTOMISED TEMPLATES Click Next.

UPGRADE CUSTOMISED TEMPLATES 4 Go to the Edit menu and choose Copy. a message may appear stating that the previous version could not be found. you can hold down the CTRL key and click each template to select multiple files. To do this. 4 Click Finish to close the Templates Upgrade Assistant. NOTE : 3 Click Start. To manually locate it. 8 . CAUTION : Avoid overwriting standard templates The standard templates included with MYOB software may have improved features. 7 Repeat from step 2 for each of the remaining folders: Custom. the Forms folder located at C:\Myob18).exe) and then click Open. myob. 6 Go to the Edit menu and choose Paste. click Browse and locate the program folder of your previous MYOB software. NOTE : In Windows Explorer. locate the installation folder of your previous version and open it (for example. Old templates folders The upgrade assistant moves the default templates for the latest version (for example.In this window. Premier12\Forms) into a folder with the prefix ‘Old’ (for example. 3 5 [MYOB Premier range only] Repeat from step 1 on each workstation that uses the templates. Click the . the path to your previous MYOB software is displayed in the Source field.exe file (for example.frm Standard and user-customised forms templates Letters *. the folder located at C:\Myob17). To avoid overwriting these templates with old versions. The installation folder contains these sub-folders: Folder File extensions Type of file Custom *. The correct path should now be displayed in the Source field.xlt Standard and user-customised Microsoft Excel spreadsheet templates When the templates have been copied. 8 [MYOB Premier range only] Repeat from step 1 on each workstation that uses the templates. 5 Open the corresponding folder in the latest software version (for example. To manually upgrade customised templates 1 If the previous version cannot be found If your previous MYOB software was not installed in the default location.rpt User-customised reports templates Forms *. Letters and Spredsht. Select only the customised template files you have created. select only the templates you have created. The path to your current MYOB software is displayed in the Destination field. Premier12\Old Forms). 2 Open a folder that contains customised templates. the Finished window appears.dot Standard and user-customised Microsoft Word word-processing templates Spredsht *. open the Forms folder. You can find any new forms that were not available in the previous version in this folder. for example.

you can click on the relevant column headings to sort the list of outstanding invoices to find the most overdue invoice or the largest overdue amount. you can open additional windows to analyse information in more detail. You can view graphs for the current. 9  Identify excessive spending: Compare income against expenses and view the resulting profit or loss over the current financial year. you can analyse data using Business Insights while other users enter transactions in your company file. Click Refresh to update information with their changes.  Review your sales performance: Identify your top ten customers and top-selling items. The Business Insights window presents different types of financial information in four summary panels. profit and loss. next or previous financial year. Bank accounts and credit cards This panel displays the balances of your bank and credit card accounts and shows the total amount of available cash. Business Insights The Business Insights feature allows you to analyse key financial information using a range of interactive tables and graphs. From each panel. and the money that you owe suppliers and the money that customers owe you. and information about your top ten selling items and top ten customers. . Business Insights runs as a separate program Business Insights can remain open while you have your company file open. For example. ensure that the account it is drawn from has sufficient funds. You can use it to analyse your available cash.What’s new? WHAT’S NEW? 3 Overview of new features The following summarises the new features and enhancements in your MYOB software. cash flow. a profit and loss graph.  Check account balances: Before making a large payment. You can open Business Insights from the Accounts command centre. If you want. Click Analyse performance to view a graph comparing income to expenses each month. You can use this information to: You can also find information specific to your needs by sorting table information.

Predict cash flow issues: View a forecast of your cash flow for the coming two months. When you click Actions ( ). such as the average number of days it takes you to pay them. such as the average number of days it takes for them to pay you. The forecasts are based on your current cash balance and the money you will receive or spend in the forecast period.  Negotiate a payment or discount with a supplier: View your payment history with the supplier. Note that some tasks that were previously accessed using buttons in these windows are now located in the Actions menu. You can use this information to:  Contact customers for overdue payments: Identify which customer payments are the most overdue or which customers owe you the most money.  Renegotiate a customer’s credit terms: View the customer’s outstanding balances and payment history. 10 . including the number of days overdue. For example. if you select a customer card in the Cards List window and click Actions. Card actions Customers who owe me money This panel shows the total amount you are owed and displays details of each overdue customer payment (based on their invoiced credit terms). You can use this information to:  Keep on top of your supplier payments: Identify which supplier payments are due or which suppliers you owe the most money to. Click Analyse suppliers to view graphs and information about the money you owe suppliers and the payment history of each supplier. This includes tasks such as synchronising cards in the Cards List window. Click Analyse customers to view graphs and information about the money your customers owe you and the payment history of each customer.  total cash balance to date  plus customer payments and receive money payments (including recurring payments) that are due to be received during the forecast period  less supplier payments and spend money payments (including recurring payments and paycheques) that are due to be paid during the forecast period. The forecast is calculated by: This panel shows the total amounts you owe suppliers and displays details of each overdue supplier payment (based on their credit terms). OVERVIEW OF NEW FEATURES The Actions menu is located in the Cards List window and the Card Information window.Cash position estimate Suppliers I need to pay This panel forecasts your cash balance for the current month and for the next two months. Actions Menu You can use the new Actions menu to quickly access tasks associated with cards and bank reconciliations. Click Cash analysis to see how the forecast is calculated. including the number of days overdue. You can use this information to:   Plan your expenditure: Work out what effect a major purchase or hiring more staff would have on your cash position. a list of tasks associated with the card type are displayed. you can choose to print an invoice or create a sale.

showing the address of your contact on a street map. the address displayed will be Address 1. Your web browser window will appear. or record journal entries. In the Card Information window. select the contact whose address you want to view.Reconciliation actions To view a contact’s location The Actions menu is located in the Reconcile Accounts and Unmatched Statement Transactions windows. 3 Click Actions ( ) and choose either:  View in Google Maps. 1 Make sure your computer is connected to the Internet. the address displayed will be Address 2 (the Ship To address). transfer money. Your web browser window will appear.  View Directions. as well as get directions to their address via Google Maps. OVERVIEW OF NEW FEATURES 11 . or the contact is an employee or personal contact. the map will display the address that is stored in the Profile view of the contact’s card. a list of tasks associated with the window are displayed. Note that some tasks. View contact addresses in Google Maps™ You can now view a map of a contact’s address. When you click Actions ( ). displaying a street map showing the contact’s address in relation to the primary address of your business (the address stored in the Company Information window). which were previously accessed using buttons in these windows. if you click Actions in the Reconcile Accounts window. You can also view directions from the primary address of your business to the contact’s address. If there is no Address 2. The Google Maps feature is available through the Actions menu in the Card Information and Cards List windows. This includes tasks such as Get Statement in the Reconcile Accounts window. If the contact is a customer or supplier. For example. you can choose to import your bank statement. are now located in the Actions menu. 2 In the Cards List window.

to 5. Bhd. Assistance is only available to registered customers of MYOB Asia Sdn. This section contains information on the various support options that are available. incompatible hardware or software or network faults or misconfigurations. fax or email us for help for 30 days from the date you register. 3 Ensure your MYOB software is running and you are ready to follow any instructions and advice from the representative. please call the corresponding phone number for your area. Upgrade Support Getting ready to call If you have upgraded from an earlier version or another MYOB product.m. start your MYOB software. 1 You can telephone. Monday to Friday. the General tab of the System Properties window displays the version. you are entitled to 30 days of Upgrade Support from when you register your upgrade. and MYOB Singapore Pte. Support cannot be given for problems arising from hardware or operating system faults. then try to reproduce the problem. Ltd.00 a. For Upgrade Support.  Malaysia: 1300 88 6962  Singapore: (65) 6505 6584 Priority telephone support is available for a small investment—see ‘MYOB Business Support’ on page 13. Note down what you did and what happened when the problem occurred.)  the version of your MYOB software (To find out. Record the wording of any message that appeared. 12 SUPPORT AND TRAINING OPTIONS 4 . Contact your reseller. Please note that this support covers only the usage. 2 Gather the following information about your computer and your MYOB software:  the computer type.)  the serial number of your MYOB software.30 p.Support and training options MYOB offers a range of support services to assist you in making the most of your software. What MYOB Technical Support covers Our Technical Support staff can offer assistance with installing. right-click the My Computer icon and choose Properties. Make copies of any company files involved. model and processor  the version of the operating system (To find out. consultant or a professional advisor about these kinds of problems.m. go to the Help menu and choose About MYOB productName. using and troubleshooting your MYOB software. commands and functions of the software. between 9.

com 13 ..sg@myob. MYOB workshops are designed for you. please call:  Malaysia: 1 300 88 0883  Singapore: (65) 6505 6582 Alternatively.m. Melaka. email:  Malaysia: training.  Courses vary in length from half a day to a full day and focus on giving you the instruction.  Enhance your MYOB software and business skills by attending our MYOB EduServices training courses and workshops.30 p. Monday to Friday (except on public holidays)  Product upgrades—Subscribers are entitled to upgrades without charge if such upgrades become available during the term of subscription  Technical support notes on the website—Access to MYOB’s extensive online technical support notes 24 hours a day. MYOB training courses will help familiarise you with the specific features and tools in MYOB software to handle your day-to-day transactions.MYOB Business Support MYOB Training MYOB Business Support is the year-round software maintenance support plan that keeps your software running smoothly and efficiently. Ipoh. Penang. and Singapore.my@myob.00 a. Benefits of subscribing to MYOB Business Support include:  Priority technical support assistance via phone. to manage your business better. please call:  Malaysia: 1 300 88 0883  Singapore: (65) 6505 6582 For more information. to 5.com  Singapore: training. the business owner. fax and email—Subscribers are entitled to technical support assistance anytime from 9. hands-on experience and confidence to manage your accounts with MYOB software.m. 7 days a week  Discounts on training programmes—Subscribers are entitled to a discount on MYOB training courses. MYOB Training courses are available in Malaysia (Kuala Lumpur.  For more information. Kota Kinabalu and Kuching). Johor Bahru. Kuantan.

personalised assistance and advice beyond the scope of the MYOB software Help Library or from MYOB’s support services. MYOB provides a continual flow of information. The range of services will differ for each MYOB Professional Partner depending on their qualifications and business focus. What services do MYOB Professional Partners offer? Here are some answers to frequently asked questions about members of the MYOB Professional Partners Panel. If you are looking for local. but many lack the time or accounting and computer acumen to automate their manual accounts. All our users are proficient in running their own businesses. This demand was the catalyst behind the formation of the MYOB Professional Partners Panel. recorded and maintained properly in your MYOB software. you will also want to ensure your company’s accounting information is set up.  on-site services  demonstrations  installation services  analysing the accounting needs of your business  customising the software to suit your business  bookkeeping services. An MYOB Professional Partner can help tailor our products to suit the specific requirements of your business. in addition to using their services. resources and knowledge to MYOB Professional Partners to ensure that they are kept up to date with the latest product developments.Assistance from MYOB Professional Partners We realise that your purchase of MYOB software was based on a careful decision to maintain a dependable record of your company’s accounting. techniques and tips. MYOB Professional Partners offer a broader range of services which includes: What is the MYOB Professional Partners Panel? The MYOB Professional Partners Panel is a group of experts and consultants that can help you implement and use MYOB software quickly and easily. you should consider beginning a partnership with an MYOB Professional Partner in your area. you should purchase MYOB Business Support to have answers to operational questions only a phone call away. 14 ASSISTANCE FROM MYOB PROFESSIONAL PARTNERS 5 . MYOB Professional Partners recommend that. After making such a decision.

com.  Consider discussing the MYOB Professional Partner’s role with your accountant. entering a partnership with an MYOB Professional Partner can be an efficient and rewarding experience for your company.  Provide the Professional Partner with a detailed description of your business. number of employees you have and your general expectations of a computerised accounting system such as MYOB software.  Ask them relevant questions about what they can offer you. outline an agenda for the next meeting.  Create an outline of your expectations. 15 . Include any other relevant information about your business activities. Tips for working with an MYOB Professional Partner With some preparation.  If possible.com. The following suggestions could help:  Read the consultant’s business description.  Speak to the consultant. MYOB Professional Partners have different levels of experience and qualifications. Call MYOB Technical Support and ask for a list of MYOB Professional Partners in your area. listing any issues you or the Professional Partner need to address. you will be able to find an MYOB Professional Partner who can assist you. How can I find an MYOB Professional Partner who’s right for me and my business? When choosing a consultant to work with you. There are a number of ways you can find a local MYOB Professional Partner:   Visit MYOB websites:  myob.  Clearly describe your business and what sort of help you are looking for. computer equipment you currently use.How do I locate an MYOB Professional Partner in my area? In most areas throughout the region. and they offer a varying range of services at different prices. Some suggestions for working with an MYOB Professional Partner are detailed below. it is important that you feel comfortable with them and feel that they are the right choice for your business.sg for Singapore.my for Malaysia  myob.  Take detailed notes during the meeting. including the products and services you buy and sell. What do you expect an MYOB Professional Partner can achieve working with you and your business?  Prepare a list of questions for the MYOB Professional Partner. so make sure you identify what is important to you.

NOTE : Registration forms Information required for registration You need to gather the following information before registering:  serial number from your installation CD  part number from your installation CD  product version number  date of purchase  contact name 16  If you live in Malaysia. complete the form MYOB Registration—Singapore. wholesale. service. Registering your software You need to register your software so that you can:  organisation or company name or trading name  activate company files  telephone numbers  receive Installation Support  email address  receive software updates which may become available. print reports and export data.  postal address (including PO boxes) where mail is normally delivered—if applicable  business type. Registration required for activation MYOB software allows you to enter data into a new company file for a trial period of 30 days.  operating system—Windows 7. Windows Vista or Windows XP. manufacturing. etc.Registration If you are installing your MYOB software for the first time. but not enter transactions. After 30 days. complete the form MYOB Registration—Malaysia. retail. you will be able to enter transactions—but you need to be registered before you can activate files. the company file will become read-only. After you activate the company file.  If you live in Singapore. REGISTRATION 6 . You will be able to view transactions. for example. you need to register your software.

To register by telephone Contact your nearest MYOB representative.m. Bukit Jalil.00 a.my@myob. We will fax and mail you confirmation of your registration.com REGISTERING YOUR SOFTWARE 17 . To register online Please complete the online registration form and we will email. Technology Park Malaysia.  Malaysia: myob. Please quote your MYOB accounting software serial number: Country Phone number Available times Malaysia 1 300 88 0883 Monday to Friday—9. Enterprise 4.  Malaysia: registration.00 a. to 5. 57000 Kuala Lumpur. Vantage Automotive Centre.sg@myob. Singapore (65) 6505 6582 Monday to Friday—9. Singapore 159942 To register by email Email all details on the registration card.com. Bhd.30 p.com.30 p.m.my  Singapore: myob.sg To register by fax Fax the completed registration card to your nearest MYOB representative.m. 305. we will email you the confirmation of your registration.m. Malaysia  Singapore—MYOB Singapore Pte. or fax the confirmation of registration to you. to 5.com  Singapore: registration. Alexandra Road #05-07. Ltd. After we have received your registration details.  Malaysia: (603) 8991 0177  Singapore: (65) 6505 6577 To register by mail Fill in and mail the registration card to your nearest MYOB representative:  Malaysia—MYOB Asia Sdn. Lot L5-i-1.

Malaysia When you register your software.(No PO boxes please) o Product review o Reseller o Consultant o Friend o Exhibition o Colleague o Accountant o MYOB User o Advertisement o Other.MYOB Registration .matrix (Continuous) o None Business type.e. seal. you can purchase MYOB Business Support. All sections must be fully completed before MYOB can process your registration. MYOB Premier Plus: Single User ✁ DO NOT REMOVE MYOB Premier Plus: Multi User Authorised signature and company stamp Detach and complete this form and fax to (603) 8991 0177. Thank you! UÊ“«œÀÌ>˜ÌÊUÊ"«iÀ>̈˜}Ê-ÞÃÌi“ʇÊTick the operating system you use (Tick one only): Date of purchase Processor and speed (i. Please print all information clearly. Pentium 4 @ 800MHz): __________________________________________ o Windows 2000 o Windows XP o Windows Vista Printer: Company/Organisation name (Please show the main name to register your software) Trading as (If different than the above registration name) Contact name o Laser/Inkjet (Plain paper) o Dot . Please specify ______________________________________ Ê -iÀˆ>Ê˜Õ“LiÀ\ DO NOT REMOVE MYOB Accounting DO NOT REMOVE State Postcode MYOB Premier: Single User Phone (Please include area code) DO NOT REMOVE Fax MYOB Premier: Multi User Email DO NOT REMOVE Organisation from whom you purchased MYOB software. Please tick one: o Finance / Real Estate o Education o Government o Manufacturing o Trading o Services o Wholesale / Retail o Transportation o Construction / Storage o Other (please specify) _____________________________________ No of employees: _____________________________________________________________________ How did you learn of MYOB products? Address . attach postage & post. . you will receive 1 month technical support of MYOB Introductory Support. or fold. To gain ongoing priority support.

Complete this registration and send it to us today. MYOB Registration Form .*"./ / Fold here Fold here Lot L5-i-1. Bukit Jalil. 57000 Kuala Lumpur. Malaysia. Enterprise 4. Technology Park Malaysia. Mind Your Own Business. 9" ÊÈ>Ê-`˜°Ê …`° -/* Seal along edges Accounting software for any kind of business.

All sections must be fully completed before MYOB can process your registration. Pentium 4 @ 800MHz): __________________________________________ Date of purchase Printer: Company/Organisation name (Please show the main name to register your software) Trading as (If different than the above registration name) Contact name o Laser/Inkjet (Plain paper) o Dot . seal. .(No PO boxes please) o Product review o Reseller o Consultant o Friend o Exhibition o Colleague o Accountant o MYOB User o Advertisement o Other. Please print all information clearly.matrix (Continuous) o None Business type. or fold. Thank you! UÊ“«œÀÌ>˜ÌÊUÊ"«iÀ>̈˜}Ê-ÞÃÌi“ʇÊTick the operating system you use (Tick one only): o Windows 2000 o Windows XP o Windows Vista Processor and speed (i. To gain ongoing priority support.e.Singapore When you register your software. you can purchase MYOB Business Support.MYOB Registration . MYOB Premier Plus: Single User ✁ DO NOT REMOVE MYOB Premier Plus: Multi User Authorised signature and company stamp Detach and complete this form and fax to (65) 6505 6577. you will receive 1 month technical support of MYOB Introductory Support. Please tick one: o Finance / Real Estate o Education o Government o Manufacturing o Trading o Services o Wholesale / Retail o Transportation o Construction / Storage o Other (please specify) _____________________________________ No of employees: _____________________________________________________________________ How did you learn of MYOB products? Address . Please specify ______________________________________ Ê -iÀˆ>Ê˜Õ“LiÀ\ DO NOT REMOVE MYOB Accounting DO NOT REMOVE State Postcode MYOB Premier: Single User Phone (Please include area code) DO NOT REMOVE Fax MYOB Premier: Multi User Email DO NOT REMOVE Organisation from whom you purchased MYOB software. attach postage & post.

*". Mind Your Own Business./ / Fold here Fold here 305. MYOB Registration Form . -ˆ˜}>«œÀiÊ£x™™{Ó 9" Ê-ˆ˜}>«œÀiÊ*Ìi°ÊÌ`° -/* Seal along edges Accounting software for any kind of business. Complete this registration and send it to us today. Vantage Automotive Centre. Alexandra Road #05-07.

my@myob.myob.myob. Bukit Jalil. please contact your nearest MYOB representative. 200104210H) 305.com Website: www. 9" Ê-ˆ˜}>«œÀiÊ*Ìi°ÊÌ`°Ê(Co. . Alexandra Road #05-07.my - *".sg Mind Your Own Business. Malaysia. Technology Park Malaysia. Reg. Enterprise 4.com. Phone: 1 300 88 0883 Fax: (603) 8991 0177 Email: cs. 9- 9" ÊÈ>Ê-`˜°Ê …`°Ê(Company No. 510950H) Lot L5-i-1. 57000 Kuala Lumpur. Singapore 159942 Phone: (65) 6505 6582 Fax: (65) 6505 6577 Email: cs.sg@myob.com. Vantage Automotive Centre.MYOB Contact Information For more information.com Website: www. Accounting software for any kind of business.

. Accounting software for any kind of business.NOTE Mind Your Own Business.