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Manager Competency

Coaching Programme

Synopsis Manager Competency

1.
What managers do?
16 hours

Duration:

Managerial effectiveness
Attributes of successful managers
Key aspects of management
Demonstration of understanding: Application in uncontested scenario.
2.
Leadership
48 hours
What leadership involves
Leadership styles
What makes a good leader?
Developing leadership skills
Assessing leadership skills
Leadership checklists

Duration:

Demonstration of understanding: Observation and emulation in


uncontested scenario
3.
Motivating people
8 hours

Duration:

Motivation defined
The process of motivation
How motivation takes place
Key messages in Motivation concept
Approaches to motivation and engagement
Demonstration of understanding: Application in uncontested scenario.
4.
Organizing
8 hours

Duration:

The process of organizing


Organizational guidelines
Job design
Developing role profiles
Demonstration of understanding: Discipline in Application in
uncontested scenario
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Manager Competency

Coaching Programme

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Manager Competency

Coaching Programme

5.
Team building
hours

Duration: 16

What is a team?
What are the characteristics of teams?
What are the factors that contribute to team effectiveness?
How should team performance be assessed?
How should team performance reviews be conducted?
What needs to be done to achieve good teamwork?
Demonstration of understanding: Engagement in Application in
uncontested scenario
6
Delegating
8 hours

Duration:

What is delegation?
What are the advantages & difficulties of delegation?
Approaches to delegation
How good a delegator are you?
Demonstration of understanding: Application in uncontested scenario

7
Selection interviewing
16 hours

Duration:

The nature of a selection interview


The content of an interview
Preparing for the interview
Planning the interview
Interviewing techniques
Demonstration of understanding: Interaction in Conversation with
Subject
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Managing performance
16 hours

Duration:

The process of managing performance


Performance planning
The continuing process of managing performance
Performance review skills
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Manager Competency

Coaching Programme

Demonstration of understanding: Application on how performance is


set and managed

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Helping people to learn and develop
32 hours

Duration:

Conditions for effective learning


Self-managed learning
Formal & Informal learning
How you can promote learning and development
Demonstration of understanding: Application of approaches and
sharing of tacit
10
Rewarding people
8 hours

Duration:

Reward systems
Approaches to rewarding people
Managing without a reward system
Demonstration of understanding: Application of approaches and
sharing of tacit
11
Managing change
8 hours

Duration:

Approaches to managing change


Resistance to change
Demonstration of understanding: Application of approaches in
uncontested scenario

12

Handling people problems


Duration: 16 hours
Absenteeism
Disciplinary issues
Handling negative behaviour
Handling poor timekeeping
Dealing with underperformers

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Manager Competency
Coaching Programme
Demonstration of understanding: Application of approaches in
uncontested scenario

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