PX-W4824TU

Operation Manual

IMPORTANT

FCC NOTICE
Declaration of Conformity
Model Number: PX-W4824TU
Trade Name:
Responsible party: PLEXTOR Corporation
Address: 48383 Fremont Blvd., Suite 120 Fremont, CA 94538-6509 U.S.A.
Telephone Number: (510) 440-2000
This device complies with Part 15 of the FCC Rules, Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause
undesired operation.
CAUTION
Use of controls or adjustments or performance of procedures other than
those specified herein may result in hazardous radiation exposure.
The laser beam emitted from the optical pickup is invisible. Accordingly:
· Do not open the optical pickup housing.
LASER INFORMATION
This product has been designed and manufactured according to IEC 60825-1 on
the Safety of laser products.
This Laser product comes under "Class 1 Laser Product".
The below Laser Caution Marking was attached on the top of Internal Drive.

CAUTION
CLASS 3B INVISIBLE LASER RADIATION WHEN
OPEN AVOID EXPOSURE TO THE BEAM.
VORSICHT
KLASSE 3B UNSICHTBARE LASERSTRAHLUNG,
WENN ABDECKUNG GEÖFFNET NICHT DEM
STRAHL AUSSETZEN.

2

PX-W4824TU OPERATION MANUAL

Europe
Declaration of Conformity
according to ISO/IEC Guide 22 and EN 45014

Application of Council Directives:

89/336/EEC, 92/31/EEC
73/23/EEC, 93/68/EEC

Manufacturer's Name:

PLEXTOR S.A./N.V.

Manufacturer's Address:

Excelsiorlaan 9,
1930 Zaventem, Belgium

Importer's Name:

PLEXTOR S.A./N.V.

Importer's Address:

Excelsiorlaan 9,
1930 Zaventem, Belgium
Tel: +32.2.725.55.22 FAX: +32.2.725.94.95

Type of Equipment:

CD-RW Drive

Model:

PX-W4824TU

Conforms to the following standards:

EMC:

EN 55022:1998, EN 55024:1998
EN 61000-3-2:2000
EN 61000-3-3:1995+A1:2001

Safety: IEC 60950:1991+A1+A2+A3+A4
IEC 60825-1:1993+A1+A2:2001
I, the undersigned, hereby declare that the equipment specified above conforms to the above
directive (s) and standard (s).
Place:

Zaventem

Date:

1 September, 2002

Position:

General Manager

PLEXTOR S.A./N.V
Signature: ____________________________
Takashi Adachi

PX-W4824TU OPERATION MANUAL

3

................................................................................................... 11 CHAPTER 2 Drive Features ...................................................................................................................2 Preparation for Firmware Version Upgrade .. 17 5.......................1 How to Confirm Firmware Version .....................3 How to Upgrade Firmware ...CONTENTS Introduction ......... 19 6.................................................. 19 6........................................................................................................... 17 5.................... 13 SpeedRead for the PX-W4824TU ......... 21 8........................ 10 Recommend System .......... 21 8........................................................................................ 14 CHAPTER 3 Drive Setting .......1 Read Problems ....................................................................................................................................................... 16 CHAPTER 5 Using Tray ...................................................................................................................... 20 CHAPTER 8 Troubleshooting ............. 9 Format Compatibility .................................. 23 4 PX-W4824TU OPERATION MANUAL ............................................... 15 Windows98SE User ............... 9 Packet Write Media Function .................................................................................................................... 15 WindowsMe...................................................................................... 15 CHAPTER 4 Drive Positioning ................................................1 Tray Loading ......................................................... 8 CD-R/RW Media ......................................... 12 Rear Panel ............... XP User ................... 19 6. 19 CHAPTER 7 Diagnostic Function .........................2 Cleaning the Discs ............................................................................................................................................................................................................................................................................................................................................................................................................................ 6 Feature ..........................................................2 Write Problems ........... 10 CHAPTER 1 Package Contents ....................................... 18 CHAPTER 6 Firmware Version Upgrades .............................................................. 2000.................... 6 Save your Box ................................. 12 Front Panel ......................................... 7 Precautions .....................................

...................... 2002..... 25 Appendix B : Specifications ..Appendix A : Technical Support ...... Plextor makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. This manual is copyrighted........................... or reduced to any electronic medium or machine-readable form without Plextor's prior permission.............. Manual copyright © 2002 Plextor Corp.... Licenses and Trademarks All licenses and trademarks are property of their respective owners.. Further............. 26 Appendix C : Warranty Information ........................... all rights reserved........................ translated.............. First edition September. photocopied...... PX-W4824TU OPERATION MANUAL 5 ...... Plextor Corp....... reserves the right to revise this manual and to make changes in its content without obligation to notify any person or organization of such revision or change..................... It may not be copied... 28 Appendix D : PC Vendor Web Pages .. 29 Plextor reserves the right to make improvements in the products described in this manual at any time without prior notice.........

0 connected. Re-Writing and Reading PX-W4824TU supports 48x*2 CAV writing. Rainier (CD-MRW) support PX-W4824TU supports the Mt. There are probably a number of sections in this manual that you can skip.1. which the defected address is automatically replaced if PX-W4824TU finds some error sector(s). address. the drive will not experience Buffer Under Run Error. By support of a background format. Moreover by early eject function. Windows Compatible PX-W4824TU is compatible with Windows98SE*5/Me.0 High Speed interface*1 and USB1. The user can get the high quality disc. you can eject the disc while the disc is under formatting.Introduction Thank you for purchasing this PX-W4824TU CD-R/RW drive. By the defect management you can get the high reliability data. we ask that everyone from novice level to experienced computer professionals read the sections marked with the symbol ! Feature USB2. and changes the Write laser power at 1 min. Mt. High Speed Writing. by 1 min. However.1 Compatibility PX-W4824TU CD-R/RW drive supports USB2.0 and USB 1.0 host. In this manual we will explain how to install your PX-W4824TU CD-R/RW drive correctly.0 when PX-W4824TU CD-R/RW drive is connected to USB2. Windows2000 and Windows XP. PX-W4824TU changes the Write Strategy at 1x by 1x. BURN-Proof*4 PX-W4824TU supports “BURN-Proof” function. the writing of data is made with the feeling immediately written in FD after short time formatting. This manual has to be followed step by step and is primarily aimed to those who will connect the PX-W4824TU CD-R/RW drive to PCs. the maximum writing/re-writing/reading speed is 6x. *1 It works with USB2. which has been the biggest threat for the CD-R/RW users. PX-W4824TU also supports fast 65ms read access. (When PX-W4824TU CD-R/RW drive is connected to USB1.) 6 PX-W4824TU OPERATION MANUAL . Rainier (CD-MRW) function which is the newest CD-RW packet-writing standard. Using BURN-Proof. 24x P-CAV*2/3 re-writing and 48x*2 maximum reading. *2 In case of USB2. Plextor High Quality & High Speed 48x Full CAV Writing PX-W4824TU supports 48x Full CAV.1 compatible.

we hope you will send it in a Plextor box. Warning : "BURN-Proof" stands for proof against Buffer Under Run error. The Ultra Speed CD-RW disc is not compatible with High Speed CD-RW drive for writing. Therefore. If you do however. *4 The word "BURN-Proof" is a Trademark of SANYO ELECTRIC CO. not for proof against burning. CAUTION : When after quick erased the CD-RW Disc and the more little data is re-written than erased data. please use Ultra High Speed CD-RW disc. We haven't made sure the performance with the drive made before 1995.. For writing at 8x speed or faster. To read data. There are a lot of channels that a PX-W4824TU CD-R/RW drive must go through on its way from us to you. *5 USB storage driver is needed to be installed on Windows 98SE from the bundled installation CD-ROM. We recommend to use full erase mode to avoid one. please ship your drive in the safest manner possible. PX-W4824TU OPERATION MANUAL 7 . LTD.0 card or board. we recommend you to use 4x or higher speed CD-ROM Drive or Audio Equipment made in or after 1995. please use USB2.*3 When uses When uses 16-24x CD-RW writing speed. your writing software needs to support such function. Save your Box If you received your PX-W4824TU CD-R/RW drive in a Plextor box. We cannot assume liability for any damage your drive sustains during shipment. When uses "BURN-Proof". Our box and its packaging material were designed and tested to ensure that your PX-W4824TU CD-R/RW drive can handle rough treatment but arrive in working order. Some Audio Equipment made before 1994 may have extremely low PLL performance. you should save the box after you have installed your drive. We believe your drive will be the most secured if transported in a Plextor box. it takes more long time to initialize the CD-RW disc. We hope you will never have to send your drive back to us.

* Use a soft. cleaning . toasters. * The copyright law of each countries govern the reproduction of copyrighted works. operation and troubleshooting. Like the rest of your computer system. or near electrical appliances which draw large amounts of current. * Do not move. or solvents. For your safety. * Keep your CD-R/RW disc clean. * Do not drop or jolt the drive. Removing the cover may expose you to harmful electrical voltages or the laser beam. Use this manual for installation. 8 PX-W4824TU OPERATION MANUAL . Plextor does not authorize or condone the use of PX-W4824TU CD-R/ RW drive for the unauthorized reproduction of copyrighted works. * Keep the area around your drive clean from dust. or alcohol-based solvents can mark your drive's surface. The person using the PX-W4824TU CD-R/RW drive may be liable for its use to make unauthorized copies of copyrighted works. etc. microwave ovens.fluids. it requires reasonable amount of care during installation and use. * Do not place the PX-W4824TU CD-R/RW drive in direct sunlight. See your dealer or call the Plextor Technical Support department if your drive should be repaired. Please read this manual carefully and keep it for easy reference. entrust service only to Plextor-authorized service personnel. hair dryers. See Chapter 5 for tips on handling and cleaning CD-R/RW discs. on heating units. Don't put your drive in contact with moisture or liquids including water. such as a high-powered audio amplifiers. and other contaminants. Thinner. smoke. dust-free cloth for cleaning your drive. benzene. * Do not attempt to open the drive and service by yourself.Precautions Your new CD-R/RW drive is a precision electromechanical device. carry or transport the disc in the drive because this can cause damage.

Mode Type Write Read CD-DA ✓ ✓ CD-ROM (Mode 1) ✓ ✓ CD-ROM (Mixed Mode) ✓ ✓ CD-ROM XA ✓ ✓ (Mode 2.. (As of August 2002) CD-RW media 4x: Ricoh Co. Form 1 / Form 2) Photo CD ✓ ✓ Video CD ✓ ✓ CD Extra (CD Plus) ✓ ✓ CD-I ✓ CD-I Movies ✓ CD-G ✓ ✓ CD TEXT ✓ ✓ Disc at Once N/A ✓ Track at Once N/A ✓ Packet Write ✓ ✓ Mt. Hitachi Maxell Ltd*3. please use "High Speed" CD-RW disc. Mitsubishi Chemicals Inc. please use "Ultra Speed" CD-RW disc.CD-R/RW Media Some CD-R/RW media may be impossible to write on due to differences in manufacturing quality. may not support some. 4x-10x*1:Ricoh Co. Ltd.*2 *1 Verified 32x writing.. The media for "High Speed" is not compatible with 1-4x writing CD-RW drive. depending on its authoring software. 24x*2: Mitsubishi Chemicals Inc. Rainier (CD-MRW) ✓ ✓ PX-W4824TU OPERATION MANUAL 9 . (As of August 2002) *3 Verified 48x writing. Ltd*1. *2 When uses 24x CD-RW writing speed. *1 When uses 4x-10x CD-RW writing speed.. CD-RW disc compatible with 4x-10x speed has "High Speed" logo. Please note that the software. Mitsubishi Chemicals Inc.*3. Format Compatibility The PX-W4824TU CD-R/RW drive is compatible with the following formats. (As of August 2002) *2 Verified 40x writing. The media for "Ultra Speed" is not compatible with 1-10x writing CD-RW drive. Ltd. Taiyo Yuden Co.. Mitsubishi Chemicals Inc.. Mitsui Chemicals Inc. The CD-R/RW media from the following manufacturers have been verified by Plextor. CD-R media Ricoh Co. Ltd*3.

Packet Write Media Function Be note. XP : Pentium III 300MHz or later : 64MB minimum (To prevent low memory capacity do not swap with HDD) : Supports USB2. the maximum transfer speed is about 6x read/write/re-write performance. 2000. Me. The data is written with sequential. 700MB About 60sec. Media CD-R Capacity Format Time Erase Time CD-ROM Compatibility Write Method Sequential Write : Max.0 or 1. there is a difference between CD-R and CD-RW media in using Packet Write.1 port. OS CPU Memory USB Port HDD CD-ROM Drive : Windows98SE. The method of over writeable.1 : IDE or SCSI drive having 800MB or more capacity. depending on writing contents. Random Write : Recommend System We recommend the PC has the following features to ensure stable CD-RW performance. : IDE or SCSI type. Not Rewriteable Compatible Sequential Write CD-RW About 490MB Formatted About 15min About 15min Not Compatible Random Write The method of using variable Packet Writing. minimum 16X (Cancel auto insert function) Note: When PX-W4824TU CD-R/RW drive is connected to USB1. 10 PX-W4824TU OPERATION MANUAL .

— CHAPTER 1 — Package Contents The package includes the following components: 1) CD-R/RW Drive 2) AC Adapter 3) USB Interface Cable 4) Blank CD-R Disc 5) Blank CD-RW Disc 6) Warranty Card 7) Emergency Stick 8) Installation CD-ROM PX-W4824TU OPERATION MANUAL 11 .

lights in yellow (both green and orange lighted) when reading. PX-W4824TU OPERATION MANUAL . Press to eject tray. but never push so hard. Turn off the power before doing this. paper clip or other thin. Blinks fast at 41~48x CD-R and 24x CDRW. 12 Volume Control Eject Button Control volume at headphone jack. and blinks in orange when writing. Push the tray to load CD. Emergency Eject Hole In case of emergency insert a eject stick. Enable/Disable SpeedRead. middle fast at 32~40x CD-R and 4~10x CDRW. rigid object to eject the tray only when the automatic eject button isn't working. lights in green when the power is turned on and BURN-Proof is activated. As a dual color LED is used. and slow at 4~31x CD-R and 4x CD-RW when writing data. This control has no effect on rear panel audio outputs.— CHAPTER 2 — Drive Features Front Panel Disc Tray Put disc on the tray after ejecting disc tray. Headphone Jack Indicator Stereo mini-jack for headphones and powered speakers.

Connect the bundled AC adapter. USB Connector Power Connector Connect the USB cable. PX-W4824TU OPERATION MANUAL 13 . the drive diagnostics starts to work. The switch is on and power switch is on with pushing Eject Button. In this case. it will find the diagnostics switch. Self-test Switch When slide the cover. It is impossible to connect the USB cable when the self-test cover is open. Turn on/off the power. the USB connector cover is closed. Do NOT use except the drive bundled USB cable.CHAPTER 2 — Drive Features Rear Panel RCA Jack Power Switch Analog audio output connector. Do NOT use except the drive bundled AC adapter.

This function shall be cancelled (maximum 40x reading) when the disc is ejected or power is off. Disc Eject and No work SpeedRead Green LED blinks 3 times Tray is ejected Set Disc and load Drive works max. SpeedRead is available only with CD-ROM Mode-1 format disc. 48x read with Stamp. Flow chart Disc is loaded? Yes No Push the eject button more than 3 sec. 40x read 14 PX-W4824TU OPERATION MANUAL Or Power Off . and the drive works at max. CD-R Mode-1 disc Disc Eject SpeedRead is canceled. continue pushing eject button more than 3 seconds. In order to enable the SpeedRead (maximum 48x reading).CHAPTER 2 — Drive Features SpeedRead for the PX-W4824TU Function SpeedRead can control maximum 40x read or 48x read.

USB cable except PX-W4824TU CD-R/RW drive bundled. Windows98SE User Windows98SE does not support USB storage device driver.1 device. 1. · Do NOT use the AC adapter. 3.0 host port or host card.1 host port. please connect to normal USB1. Connect PX-W4824TU CD-R/RW drive. Reboot your PC.— CHAPTER 3 — Drive Setting Connect to PC as below. If PX-W4824TU CD-R/RW drive is connected to USB1. Before connecting to PXW4824TU CD-R/RW drive. XP User It is no need to install special driver to work as USB1.1 device. PX-W4824TU OPERATION MANUAL 15 . Insert the bundled "Installation CD-ROM" to your CD-ROM drive. it works as USB1. Follow the instruction to complete the installation. AC adapter USB cable Note: · If there is no USB2. PX-W4824TU CD-R/RW drive works with USB1. please install storage driver as below. 2.1 host. WindowsMe. 4. Select "USB storage driver" button. In this case.1 device. 5. 2000.

Do Not use it at Vertical position. please keep PX-W4824TU CD-R/RW drive at "Horizontal position".— CHAPTER 4 — Drive Positioning Please use PX-W4824TU CD-R/RW drive at "Horizontal" position. And when you keep PX-W4824TU CD-R/RW drive on your desk or shelf. 16 PX-W4824TU OPERATION MANUAL .

push the front panel of the Tray lightly or press Eject button again. 2) Place the disc on the Tray. Removing Disc 1) Push the Eject button. 3) If the Tray won't eject from the drive after pushing the Eject button. Ejecting with Emergency Eject Hole Turn off power to the drive first. The Tray should now eject the drive. 5. 2) Remove the disc from the Tray. Be careful not to scratch with the Tray.— CHAPTER 5 — Using Tray CAUTION : Do not attach any seals or labels to your CD-R/RW discs. eject using Emergency Eject Hole.1 Tray Loading Loading Disc 1) Press Eject button on the front panel. 3) To close the Tray. They may cause many read errors or increased vibration. PX-W4824TU OPERATION MANUAL 17 . Insert an eject stick into the Emergency Eject Hole. the Tray will eject from the drive in 2 ~ 3 sec.

Hint: Keeping your CD-R/RW disc in an original CD-R/RW case all the time will prevent it from becoming dirty or damaged.CHAPTER 5 — Using Tray 5. 18 PX-W4824TU OPERATION MANUAL . Be careful don't scratch the disc when wiping off. you can clean it with a commercially available dust removal spray. * CD type cleaner cannot be used.2 Cleaning the Discs If the disc is dusty.

please refer to the above Plextor Web Site. In case the system or PC power fails while running the firmware upgrade program.com 6. When the message "Firmware upgrade has completed" appears. XP users can confirm the firmware version on PXW4824TU CD-R/RW drive property with Device Manager.2 Preparation for Firmware Version Upgrade Connect to Plextor Web site (http://www. PX-W4824TU CD-R/RW DRIVE indicators are blinking.— CHAPTER 6 — Firmware Version Upgrades PX-W4824TU CD-R/RW drive uses Flash type firmware.plextor. 6. When the new firmware is loading to PX-W4824TU CD-R/RW DRIVE. and download the new firmware program that contains firmware file and upgrade program into your local drive. the URL is as follows: http: //www. and also make sure NOT TO run any other applications during the running of firmware upgrade program. carry out the firmware program again.1 How to Confirm Firmware Version The Windows98SE. Notice: Make sure to terminate any other applications when you upgrade firmware. PX-W4824TU OPERATION MANUAL 19 . 6. For your information.3 How to Upgrade Firmware Confirm if PX-W4824TU is recognized on the system.com).plextor. You can download and update the newest version at anytime via Internet when the firmware was updated. Run the downloaded firmware program on your local drive. About the application OS. re-boot the computer. 2000.

Insert a blank CD-R disc that Plextor recommends. or system problem. 20 PX-W4824TU OPERATION MANUAL . You can run "write test". Turn on the power with pushing Eject button. the disc is not a blank CD-R. If the LED blinks 3 times. please contact our local distributor in your country. CD-R media. After finishing the diagnostic without any problem. Open the Self Test door at the rear panel and turn on the switch. 2. The drive starts the diagnostic. The steps for the diagnostic are as follows: 1. PX-W4824TU supports CD write/read function test. 4. "randam access test" and "verify test" with CD-R function. without connecting USB data cable. * The disc is ejected by pushing the eject button. If a problem is found. 2 blinking: initialize error. 5. If you find a problem and RMA. PX-W4824TU supports diagnostic function to find if the drive itself has problem or not.— CHAPTER 7 — Diagnostic Function When some write problem occurs. the disc is not ejected* and green LED blinks: 1 blinking: write or read error. the disc is ejected. 3. * If the Self Test Switch is on. the Self Test cover does not close. Turn off the PC power then disconnect the USB cable from the drive. it is hard to find where it is at CD-RW drive. The LED of drive blinks.

0 board and cables. CD and line levels of the audio mixer are correct. • Low sound level from • Improper audio cable connection between the CD-R/RW drive. the drive is working fine. PX-W4824TU OPERATION MANUAL 21 . • No USB2. • The Soundboard doesn′t work properly. • Play a music CD with PX-W4824TU and connect speakers to the headphone jack of the drive.1.0 or 1.— CHAPTER 8 — Troubleshooting If you have trouble with your PX-W4824TU CD-R/RW drive. • Install USB storage device driver from setup CD that is bundled with PXW4824TU CD-R/RW drive. the USB storage drive is not installed.0 board is properly recognized in the system.0 board and PXW4824TU CD-R/RW drive aren′t connected properly. Possible Causes Solutions • USB2. • Check if the (MCI) CD-Audio driver is installed on your system. • Please turn the drive off and on again. • In case of Windows98SE. • Check the above mentioned levels also when several audio mixers are installed. 8. follow the guidelines below.1 Read Problems Symptom • No drive recognition. • No Sound from external speaker when you′re playing a music CD. • Ensure that the USB2. • Power is not switched on. • Check if masters. CD-R/RW drive and soundboard.0 board is installed. If you hear sound from the speaker. • USB cable is not compatible with USB2. • Ensure that the PX-W4824TU CD-R/RW drive is correctly linked to the soundboard. • Re-insert the USB2.0 device driver for the USB2. • Please use the bundled USB cable.

• Seal attached on the surface. • CD set incorrectly into tray. • Cannot eject tray. it is impossible to read. • Disc inserted upside down. Re-write using another disc. If you want to read the disc. Always keep it clean. • Cannot initialize CDRW disc written by Packet Write with other CD-ROM drives. • Defective CD-ROM disc. or download and install UDF Reader on your PC. please use PX-W4824TU CD-R/RW drive. • Low read performance. • The CD-RW disc is formatted with "Random Write". • Eject locked by software. check if locked on the CD-ROM property. • Deep scratches. • No operation. 22 PX-W4824TU OPERATION MANUAL . • “Load Contents” or “Import Session” was NOT clicked on the software. the former session can be read. • Any CD-ROM drives can not initialize or read any CD-R/RW disc formatted by "Random Write". • Defective disc. which enable CD-ROM drives to read "Random Write". fingerprints or other contaminants on the disc surface can disable the drive from reading data. properly. • Because audio compact discs do not have the computer data. Don′t make any scratches. • PX-W4824TU CD-R/RW drive is connected to USB1. But when using utility software such as “Session Selection” from Adaptec. Me. • The disc may be dirty. scratched or damaged. • Remove the disc from tray and reinsert it with the label side up. • USB cable isn't connected • Ensure that the cable or interface board is not damaged. typing computer commands while an audio CD is in your drive will result in an error message. • Check if the power code is connected securely to the connector. the maximum drive performance is 6x. • Read error occurs. bent or dented. • Music CD inserted. • Replace it by another one.1 port.1 port. • No power. • Insert emergency eject stick into the emergency eject hole and eject the tray. • When PX-W4824TU CD-R/RW drive is connected with USB1. reading.CHAPTER 8 — Troubleshooting Symptom Possible Causes Solutions • Cannot read the former session of the CD-R/RW disc that has been written at least twice. • Detach the seal very carefully. • When you're working under Windows 98SE. • Excessive noise when • Eccentric disc loaded. • If recorded without checking “Load Contents” or “Import Session”. 2000. Use a pair of tweezers or pliers if it won't eject with emergency eject stick.

• Use the authoring software provided with the unit. • Bad connection between USB port and PXW4824TU CD-R/RW drive. • Check if the power cord is connected securely to the connector. • Check the authoring software supports “BURN-Proof” function. • CD-R/RW media may be dirty. ensure that contacting the software supplier supports PX-W4824TU CD-R/RW drive. scratched or damaged. When using other types. please enable the function. bent or dented. And if it supports “BURN-Proof”. Possible Causes Solutions • Using another authoring software bundled with PX-W4824TU CD-R/RW drive. • Short of HD capacity. ensure software bundles with PXthat contacting the software supplier W4824TU CD-R/RW supports PX-W4824TU CD-R/RW drive. drive.CHAPTER 8 — Troubleshooting 8. • BURN-Proof does not work. the USB storage drive is not installed. • Use the CD-R/RW media designated by Plextor. • CD-R/RW media not appropriate.2 Write Problems Symptom • Cannot write.1. properly. This may vary according to write method. • Eject the disc from tray and load it with the label side up. • Please turn the drive off and on again. bent or dented. • Generally 1. No drive recognition. • Ensure that cables or interface board is not damaged. • Use the authoring software provided with • Using another authoring the unit. • Writing errors occur. When using other types.0 or 1. • Defective CD-R/RW media. • Power is not switched on. • USB cable is not compatible with USB2. • Disc inserted upside down. Re-write using another CDR/RW media. • USB cable isn′t connected • Ensure that cable or interface board is not damaged. • In case of Windows98SE. • Install USB storage device driver from Setup CD that is bundled with PXW4824TU CD-R/RW drive.2 to 2 times the size of write data is required. • Please use the drive bundled USB cable. • No power. PX-W4824TU OPERATION MANUAL 23 .

the maximum drive performance is 4x. • Using another authoring software bundled with PX-W4824TU CD-R/RW drive. • CD-RW media is not compatible with “Ultra Speed CD-RW”. • Buffer under-run occurs. ensure that PX-W4824TU CD-R/RW drive is supported by contacting the software supplier. scratched or damaged. • CD-R/RW media may be dirty.1 port. • Cannot write at 24x (CD-RW) 24 Possible Causes Solutions • PX-W4824TU CD-R/RW drive is connected to USB1. When using other type software. • Refer to the aforementioned “Writing Error Occurring”. The disc is stamped “Ultra Speed CD-RW” logo on the disc. • Defective CD-R media. Re-write using another CDR/RW media. • When PX-W4824TU CD-R/RW drive is connected with USB1. • Use “Ultra Speed CD-RW” media.CHAPTER 8 — Troubleshooting Symptom • Cannot write at 48x (CD-R & CD-RW). PX-W4824TU OPERATION MANUAL . • Use the authoring software provided.1 port.

PX-W4824TU OPERATION MANUAL 25 . Windows2000. Device Driver Version of USB Interface Board. If your problem isn't solved yet. OS version such as Windows Me. Model Name and Number of USB Interface Board. read Chapter 8 “Troubleshooting”. Type and Model Number of Computer. In order to solve your problem as quickly as possible. contact our Technical Support through our authorized sales agent. Type and Model Number of peripherals connected or installed in the PC such as Scanner or FAX board. * * * * * * CD-R/RW Drive Serial Number (See attached Warranty Card).— Appendix A — Technical Support Should you encounter trouble during installation or operation of your PX-W4824TU CD-R/RW drive. Windows98SE etc. please check and note the following beforehand. Firmware Version.

120 ~ 7. Form-2 CD-I Movies (MPEG). MRW). Mix Mode. CD TEXT.1 Drive Performance Data Transfer Rate Access Time Data Buffer Optical Pick up Slide Mechanism Spindle Motor Error Rate 26 Read : 3. CD-G. CD-DA.600 rpm USB 2. Form-2 CD-I. CD-DA. Multi Session 12cm. Mix Mode. CD Plus. Photo-CD. CD-R/RW 12 cm 48X Speed Interface CAV 9. Video-CD. Type 74.000 ~ 7. Packet Writing (Sequential Write.2 m/s Write : 3. CD-ROM XA Mode-2 Form-1. CD Extra. Disc At Once. Type 80. Photo-CD. Video-CD. CD TEXT CD-ROM XA Mode-2 Form-1.200 KB/S (Max) Liner Velocity : 1. Track at Once.0 & 1. Random Write.— Appendix B — Specifications PX-W4824TU: Drive Disc Readable Discs Recordable Format Recording Method Recording Disc Disc Diameter Rotation Speed CD-ROM Mode-1.200 KB/S (Max) Random Access : 65 ms 4 MB Laser : Semiconductor Step Motor Brushless Motor Mode-1 : 1 Block/1012 Bits Mode-2 : 1 Block/109 Bits (Reference) PX-W4824TU OPERATION MANUAL . CD Plus. CD-G CD-ROM Mode-1. CD Extra.

Appendix B — Specifications PX-W4824TU: Drive Front Panel Disc Indicator Disc Loading Headphone Jack Volume Control BUSY Auto.5 (mm) 1. Disc Tray Stereo Mini-jack : 0.000 POH PX-W4824TU OPERATION MANUAL 27 .4 x 247.8 V 32 Ohm Wheel Knob Rear Panel Power Supply Power Consumption Interface Connector Power Switch Audio Output DC +12 V 3 A 27 W USB B Connector Seesaw Type Analog Output RCA Jack Environmental Conditions Setting Place Storage Location Temperature: 5 ~ 35 °C Humidity: 20 ~ 80 % (Non condensing) Unit Temperature: −35 ~ 55 °C Unit Humidity: 20 ~ 95 % (No condensation) Dimensions/Weight Dimensions (WxHxD) Weight 169.95 kg Reliability MTBF 60.4 x 58.

cost of replacement goods. neglect. PLEXTOR will not. f) if the attached warranty card is not presented: g) if the broken consumable parts such as a pickup. electrical fault. This warranty is void if. under any circumstances. or accident. b) if the drive is repaired. or expense or inconvenience caused by service interruptions. damage or loss of property or equipment. All PX-W4824TU CD-R/RW drives returned to PLEXTOR or its authorized dealer must be securely packaged and shipped postage prepaid. modified or altered. modification of alteration is expressly authorized in writing by PLEXTOR. warrants your PX-W4824TU CD-R/RW drive against any defect in material and workmanship. e) if the serial number of the drive is defaced or missing. under normal use. Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive. but not limited to. You may be asked to furnish proof of purchase to confirm that drive is still under warranty. (PLEXTOR). lightning strike. a) the drive was operated or stored under condition of abnormal use or maintenance . loss of profits or revenues. 28 PX-W4824TU OPERATION MANUAL . improper packaging. at its option. c) if the drive was subject to abuse. d) if the drive was installed improperly. repair or replace the defective CD-R/RW drive. motors etc. or. unless such repair. be liable for direct. To obtain warranty service. for a period of one year from the date of purchase.— Appendix C — Warranty Information PLEXTOR CORP. special or consequential damages such as. In the event this product is found to be defective within the warranty period. PLEXTOR will. you should first contact the vendor from whom you purchased your PLEXTOR PX-W4824TU CD-R/RW drive.

hp.com.giga-byte.— Appendix D — PC Vendor Web Pages IBM DELL Gateway COMPAQ Hewllet Packard http://ibm.iwill.com.epox.com/ http://www.freetech.com http://www.com.com/ http://www.tw/ http://www.com/ PX-W4824TU OPERATION MANUAL 29 .com/ http://www.fic.com ASUSTeK Computer GIGA-BYTE ABIT Aopen EPOX SOYO Computers Tekram FIC Micro-Star International I Will ELITEGROUP COMPUTER SYSTEMS Free Computer Tecnology http://www.tw/ http://www.gw2k.ecs.tekram.abit-usa.msi.soyousa.com/ Intel http://intel.com.com http://compaq.com http://www.tw/ http://www.tw/ http://www.com/ http://www.asus.aopen-usa.com.com/ http://www.com http://dell.com/ http://www.tw/ http://www.

127-2702-00 8/02 BR/HA Printed in Japan .