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Faculty of Engineering,
Environment and Computing

Academic Year 2016 - 2017

Welcome to the Faculty of Engineering,
Environment and Computing1.

Faculty of Engineering, Environment and Computing

Student Support and Guidance within the Faculty


Faculty Registry
Academic and Personal Tutorial Support
EC Futures (Faculty Employability and Placement Unit)
Social Networking Conduct


The Hub
IT Support
Support for CUonline
Summary Contact Details for other Support Services
Student Charter



Student Support and Guidance within the University

Essential Information for Postgraduate Degree Students

A Regulations

B The modular framework

C Changes to your individual modules
D Attendance

Coursework assignments


G Academic dishonesty

H Plagiarism and how to avoid it: Citing sources and referencing in

your academic writing

What to do if you experience illness or other circumstances that

affect your studies/exams

Assessment boards, reassessment and results

K Awards and classifications


M Graduation and references

N How to make a complaint
O Disciplinary

Importance Finance Information and Fee Implications

Q The Universitys Prevent Duty


Data protection and consent to process information

Student Representation
University Calendar
Health and Safety

I nformation and
Throughout this
handbook you will find
many references to the
EEC Student Web.
This is the Faculty of
Engineering, Environment
and Computing Student
Intranet and can be
accessed here. This
handbook gives you
a summary of the
University Regulations
and Faculty Procedures.
You should consult both
EEC Student Web and
your Course Web on

Moodle for more detail

and further information

accounts and we are

unable to respond to any
communications from
Any changes to the
non-University email
information in this
addresses. If you have
document or to your
problems accessing
course documentation
and/or activating your
will be communicated
university email account
to you via email. All
please ask for advice
electronic communication at the IT Services
will be by your University Helpdesk in the Frederick
email account. You must Lanchester library, see
check your University
IT Services below.
email account regularly.
No communication will
be sent to non-University

Welcome to the Faculty of

Engineering, Environment
and Computing
On behalf of the entire
Faculty it is a great
pleasure to welcome you
to Coventry University.
I hope that you will find
your course interesting,
exciting and rewarding,
and that you will be
successful. We are very
proud of our courses, our
staff and our students,
and we work together
to develop a learning
community, this means
that we: value all inputs
and contributions;
respect each other; and
work in partnership to
achieve great things.

whilst you are a student

with us: our advocates
work, and earn, with us to
develop all aspects of the
Within this handbook you
will find information to
help you settle into the
Faculty and your course.
The handbook provides
general information
for all students within
the Faculty and should
be read alongside
your course-specific
handbook, which is
available on your course
Moodle webpage.

We are very friendly, so

Our students are
do not be afraid to ask
intelligent, demanding,
for help. We were all
self-starting, and a credit students once! I know
to us and themselves.
that the first few weeks
Their needs are changing of a new course can
faster than ever before
be an overwhelming
and so we listen carefully experience, your
to their ambitions. We
tutors, particularly your
invite you to work with
Personal Tutor, will be
us to make the student
more than willing to
experience extraordinary. answer your questions.
We will offer you the
They will provide help
chance of employment
and advice to enable

you to overcome any

concerns that you may
have, and to ensure that
you settle in as quickly
as possible into your
new life as a student in
Coventry. Please do ask
for help when you need
it. It is our wish that you
are successful in your
studies and that you
look back at your time in
Coventry as one of the
most rewarding periods
of your life. We will play
a full part in supporting,
teaching, and guiding
you towards your goals:
with the knowledge that
your success will be built
on substantial, individual
I wish you great success
and once again I extend
the warmest welcome
to the Faculty of
Engineering, Environment
and Computing.
Professor Michael
Executive Dean


Faculty of
Environment &


What is the Faculty of EEC?

Coventry University is
structured around four
Faculties, each represent
a coherent set of courses
and subject areas.
Within the Faculty of
Engineering, Environment
and Computing (EEC)
there are approximately
5000 students studying
on a range of courses
and in a variety of study
modes both full-time and
part-time study. There
are approximately 200
academic staff plus
support and research
staff some of whom
you will encounter on a
regular basis, others less
frequently or not at all.
The Faculty comprises
the following:
School of Computing,
Electronics and Maths
School of Energy,
Construction and
Environment (ECE)
School of Mechanical,
Aerospace and
Engineering (MAA)
You will be studying on
a course within one of
these Schools and will

be taught by staff who

are academically and
professionally qualified.
However the nature of
your course may mean
that from time-to time you
will come into contact
with staff from other
subject areas within the
Faculty and elsewhere
within University.

Automotive and

You will be mainly based

in one of the buildings
stated above and the
academic staff with
which you will have
regular contact will
also be based there.
Where Is The Faculty of
Engineering, Environment Some of your classes
may take place in other
and Computing?
parts of the University.
The main administration
Faculty teaching is
building for the Faculty
delivered mainly within
three separate buildings: is the Engineering and
Computing Building,
on the upper ground
1. The Sir John Laing
floor. Here you will find
Building (JL)
the Faculty Reception,
Civil Engineering
Registry Team and The
and Building
Assessment Handling
2. The George Elliot
Office. You will also find
Building (GE)
these facilities in John
Laing if you are enrolled
on any courses within
and Disaster
Civil Engineering and
Building area or George
3. The EC Building
Elliot if you are enrolled
on any courses within the
and Physics,
Geography, Environment
or Disaster Management.
Aviation, Electrical
and Electronic


W hat is the Faculty of EEC?

What facilities will I find

within the Faculty?
The Faculty offers a
wide range of facilities,
some or all of which you
may access as part of
your course. In addition
to lecture and seminar
rooms these include:

A High Performance
Engineering Centre
which is highly
connected, flexible
and visible
classrooms and IT
rooms where students
sit in groups of 6 or

9 around tables with

retractable computer
teaching rooms
More dynamic lecture
theatres including one
in the round which
can be split into two
semi-circular lecture
Easy access to
the latest industry
standard software for
Bookable learning
booths and IT
Open plan
administration offices

A floating balcony over

an atrium for semiprivate study area
Starbucks Caf in the
atrium (ECB)
Soft seating areas for
informal chats
Faculty Registry
support desk (term
Integrated Crises
Management facility
A professionalstandard 3D
Information Laboratory

Student Support
and Guidance
within the



F aculty Registry

The Faculty Registry

manages your academic
record at the University
and can help answer
course, module and
assessment queries.
They can also help
you understand the
Universitys academic
processes, rules and
regulations. They
are responsible for
authorising deferrals,
extensions and
authorised absence
requests and can advise
you about mitigation.
You can drop by the
Registry Support Desk
which is next to reception
in the ECB; Monday to
Friday, between 1000
and 1600. Outside of
these times you can
contact Registry teams
via reception desks/

information points in the

ECB, John Laing and
George Elliot buildings;
Monday to Friday, from
0830 1700.

You can also make an

appointment to see your
Course Administrator,

either by phone, email
or via the Reception
Desk. This is a good idea
if you dont come into
university every day. If
you telephone the Faculty
Registry please have
your student number
(SID) available. Please

call 024 7765 8888 (main
ECB reception).
You can send an email
with your question. When
you email, help them
to respond quickly by
following these tips:
The University can

only respond to emails

sent from Coventry
University email
accounts, so use your
student email address.
Put your name and SID
number in the subject
line of your email.
Put your course at
the beginning of
your message e.g.
BEng Automotive
Engineering, BSc
Computing etc.
Keep your email as
short and concise as
If you havent noted
the email address
of your Course
Administrator please
email: FacultyRegistry.


Academic and Personal Tutorial

The academic staff will have particular responsibilities to ensure that your
programme of study operates as efficiently as possible to give you the
maximum opportunity to benefit from your studies. Your course is administered
by a Course Director. If you have specific concerns about your study
programme this is the person who you should contact. As a Postgraduate
student you will be allocated a project supervisor, who is an additional member
of academic staff, who you may refer for advice and help on personal and
general academic issues. It is in your best interest to ensure that your Course
Director and your Project Supervisor get to know you as you may require their
help on a number of occasions, for example in providing you with a reference.
In addition to the Course Directors and Project Supervisor who look after
undergraduate and postgraduate provision within the Faculty there are six
Associate Deans.
Associate Dean (Student Experience)

Paul Greening

Associate Dean (International)

Barbara Howell

Associate Dean (Research)

Elena Gaura

Associate Dean (Marketing & Recruitment)

Liz Murphy

Associate Dean (Quality & Accreditation)

Gill Cooke

Associate Dean (Enterprise & Commercial)

Mike Dickinson



E C Futures (Faculty Employability and Placement Unit)

EC Futures is a team of
dedicated professionals
mainly helping
Engineering, Environment
and Computing students
to secure a year in
industry placement
(undergraduate only),
summer experience and
develop their knowledge
of employability.
The EC Futures team
supports postgraduate
students in the following
CV guidance

Covering letters
Application forms
Interview preparation
Contact EC Futures:
To book an appointment
with your Placement
Adviser please visit the
ECB reception on the
ground floor or contact
them on 024 7765 8888.

EC Futures portal page:

Please check your

university email regularly
for information on events and the placement
02477 658586



Social Networking Conduct

The use of social
networking sites has
become very popular
y in recent years. It
can be a very useful
tool for communication
and learning as well
as for online social
interaction. Students
engaged in courses
at Coventry University
must be mindful of their
responsibilities in regards
to their behavior on social
networking sites, such as
Facebook and Twitter.
Some of our courses
already have Course
Facebook sites, which
are managed by
academic staff, and
these can be a very
useful tool in regards
to student recruitment,
student retention and
information-sharing. We
expect our students to
behave responsibly,
with care and respect
shown towards others.
Any student found
to be behaving in an
inappropriate way in their
use of social media will
find themselves subject
to disciplinary action.
Norms of conduct and

behavior in relation to
social networking sites
are still evolving, but this
guidance is designed
to help you keep safe
and to ensure you are
not putting your own
reputation, and that of the
University, at risk.

Be polite at all times

Remember that not
everyone will share
your sense of humour
Ask before you tag
others in the photos
you want to upload
Ensure you respect
the difference
between personal and
All University staff and
professional contacts
students must comply
Do not get involved
with the Code of Conduct
in heated arguments
for the Use of ICT
or trade insults (try
facilities at all times.
to imagine your
Please ensure you are
familiar with this Code
mother is observing
of Conduct because
your online behavior)
failure to comply with it
Try not to overload
will lead to disciplinary
your net friends with
action. Social networking
constant messages
conduct is relatively
and updating
straightforward to
Try not to put people
in an awkward position
by asking them to
Remember that
be your friend when
even with privacy
they may not be able
restrictions the
to do so because of
chances are that all
their profession/role
your friends will be
(e.g. your tutor), and
able to view more than
dont take offence if/
you think
when they decline your
This will mean that
all of your friends
will be able to see
your Facebook Wall,
so your photos and



Social Networking Conduct

Where social networking

sites are used within
modules, the purpose
will be purely as a
medium for learning. The
behaviour of participants
online must conform
to classroom codes of
conduct. Discussion
and the posting of
other material, such
as photographs, will
be monitored and
unacceptable behavior

so endeavor to respect
confidentiality where
you need to. If you find
yourself the target of
abuse or inappropriate
You should protect your
communication on a
own privacy and think
social networking site, or
very carefully about
what kinds of information observe this happening
to someone else, you
you want to share by
should report this to your
adjusting your privacy
settings. However,
Course Director, and
remember that everything where necessary provide
you post online is in
some respects public,
will be subject to
University disciplinary


Student Support
and Guidance
within the


T he Hub

It takes just 10 minutes to

walk across the Coventry
Campus and in the
centre youll find TheHub
our spectacular student
building, designed to
ensure you live student
life to the full.

Services in TheHub:

Information Point
Central Careers
The futureworks
recruitment agency
Centre for
TheHub is home to both
Student Services and
the Students Union and
offers a wide range
Health and Well-being
of specialist support
(including a Doctors
services, volunteering
Surgery and NHS
opportunities and access
to clubs and societies. In Spirituality and Faith
the evening, the building
Centre including a
becomes a vibrant
multi-faith lounge,
venue with a bar, a 3D
chapel and prayer
cinema and performing
arts space delivering
Counselling and
an excellent student
Disabilities Services

Food and drink

outlets including the
University Food Court,
a branch of Costa
Coffee, grab and go
food bars, pizzeria and
a convenience store
Informal learning
spaces, many based
in pods designed for
group project work
Coventry University
Students Union,
including the
Advice Centre and
Volunteering Services
A student bar
and Square One
3D Cinema and
entertainment venue.



T he Hub

Information Points:
Information points are
located across campus
in each Faculty and in
TheHub. They are the
first point of contact for
all visitors for advice and
guidance. If you see
the i sign you can get
advice or support from
one location. The aim of
the Information Point is to
respond to your queries
from start to finish
resolving any issues
presented in one area.
You can come to the
Information Point to:

Receive advice

and guidance on
all support areas
international support

sport and recreation

student funding/
spirituality and faith
Exam queries
Tier 4 check-in
including advice and
guidance need to
check when this is
coming out of the
Info Points into the
Difficulties with
producing status
letters; plus production
of letters for Presessional English and
Erasmus students
Support for IT
registration and
Student records
including registration;
enrolment; changing
and accessing your
ID Card access
problems including
reprogramming the

Replacement ID cards
(thehub only)
Assignment handling
Check student
accounts in relation to
balances, blocks or
And many more
Location and Opening
Term Time: Monday
to Sunday 8.30am
Out of Term: Monday to
Sunday 8.30am 7.00pm
Tel: 024 7765 6565



I T Support

During the course of

your studies you will
make extensive use of
information technology.
There is an IT Support
Desk in the library to
help you make the most
of these facilities. You
can visit them in person,
call them on 024 7765
7777 or email advice.

Alternatively visit their

portal where you will find
a wealth of information
about open access
rooms etc. https://share.
It is important that you
read, understand and
adhere to The University
Code of Conduct for Use
of IT Facilities, appendix

4 of the Academic and

General Regulations.
(This includes the
Defamation Act, Data
Protection Act, Computer
Misuse Act, Copyright,
Designs and Patents Act
and so on: http://www.



S upport for CUOnline (Moodle)

CUOnline is a Virtual
Learning Environment
(VLE), and acts as a
useful forum for students
to contact each other
and for tutors to leave
messages or contact
students directly. It is
also useful for lecturers to
post up lecture notes or
seminar tasks.
You will automatically be
registered on a module
web for each module
you have registered for
and the course you are

enrolled on. You will be

given help and induction
on the uses of CUOnline
by staff in the Faculty.
You will find that
individual members of
staff have different uses
for this VLE. However,
basic information will
always be available to
you as a student through
the course web and your
specific module webs.
The support team for
Moodle are called The

Flying Squad, they can

help with all aspects of
CUOnline, including:
Moodle, the Mahara
e-portfolio, the Curve
Resource Centre, and
Turnitin. Call them during
normal office hours on
024 7688 7673 cuonline.
There is also a CU Online
Help website at http://



Summary Contact Details for

Other Support Services
In addition to the support and guidance available in the Faculty, you also have
access to a vast range of University services. These support services will
provide advice and assistance on a wide range of issues and you should not
be afraid of seeking advice. Many of these support services are located within
the Hub (in Jordan Well) or the Student Centre (located close to Gulson Road
and the Lanchester Library). From time-to-time you may wish to seek help from:
Student Funding:
Advice on what types
of financial support
students can apply for
Allocates scholarships
to students
Provides emergency
funds for eligible

FutureLets Student

Central Careers and


One Stop Shop

for accommodation
in private lets and
University owned halls
of residence
Provide pastoral care
for residents

Support graduates to
find jobs
1:1 careers guidance
Help with finding work
Practical help with
CVs, application
forms, preparing for

Contact: 024 7765 2040

Contact: 024 7615 8158

Email: fundingsupport@

Private lettings enquiries@futurelets.
University Halls

Web: https://share.
Location: Student Centre

Web: https://share.
Location: Charles Ward

Contact: 024 7765 2011

Web: https://share.
Location: The Hub 1st



Summary Contact Details for

Other Support Services
Centre for Global
Engagement (CGE)
Learn 19 global
Study and work
Access grants and
other financial support
to travel overseas
Train to become a
global leader of the
Participate in multural
events with 130
different nationalities
Contact: 024 7765 9312
Web: www.coventry.

The Hub Food Court:


Meals for students

Places for children
living in halls of
aged three months to
Campus convenience Early Years Foundation
store and Costa Coffee
Stage framework
Healthy eating choices
to meet a range of
Contact: 024 7688 7305
dietary needs
Contact: 024 7688 8320
Email: Web: http://www.
Location: The Hub 1st
Location: Alma Street

Location: Student Centre,

Room 106



Summary Contact Details for

Other Support Services
Counselling and Mental
1:1 support for
emotional distress
Stress management
Support groups
On-going Support for
students with mental
health issues
Contact: 024 7765 8029
Web: https://share.

Medical Centre:

Welfare Support:

Medical care for

registered students
Access to all GP
services including
contraception and

Health and wellbeing

General pastoral care
1:1 personal support

Contact: 024 7655 1725

or 024 7659 2012
Web: www.covunigp.
Location: The Hub
2nd Floor (Jordan Well

Contact: 024 7765 8029

Web: www.coventry.
Location: The Hub
2nd Floor (Jordan Well

Location: The Hub

2nd Floor (Jordan Well



Summary Contact Details for

Other Support Services

Spirituality and Faith


We support students
who have sensory and
Supportive listening
physical disabilities,
for personal and faith
medical conditions,
autistic spectrum
Calm space
conditions as well as
for reflection,
those with specific
companionship and
learning difficulties
(Dyslexia, Dyspraxia, etc.) Facilities for prayer and
We offer:
Yurt (tent) for
Advice and guidance
mindfulness, meditation
on reasonable
and relaxation
adjustments, general
support, Disabled
Contact: 024 7765 5296
Students Allowance
and anything else that
we can
Liaison with academic
and professional staff
Web: https://share.
as needed
Specialist 1-2-1 study
skills for students with
disabilities and specific
learning difficulties
Location: The Hub
3rd floor (Jordan Well
Various workshops
Individual exam
arrangments (the
deadline for requesting
exam arrangements is
early in term 1)
Opportunities to meet
other disabled students

Sport and Recreation:

Access to
physiotherapy and
sports therapy
Advice on healthy
Exercise and stress
Contact: 025 7679 5993
Email: sportandrecreation.
Web: https://share.
Location: Whitefriars
For more information
about student support
services visit the following

Contact: 024 7765 8029

Email: disabilityadvisor.
Website Information
Click to book an
appointment with an



S tudent Charter
Coventry University works in partnership with its Students Union in the best
interest of students.
See the Student charter at:


Essential Information
for all Postgraduate
Degree Students


E ssential Information

Essential Information: Postgraduate Degree Students

This document contains guidance on what is expected of you throughout your
studies. It covers:
A Regulations
B The modular framework
C Changes to your individual modules
D Attendance
Coursework assignments
F Examinations
G Academic dishonesty
H Plagiarism and how to avoid it: Citing sources and referencing in your

academic writing
What to do if you experience illness or other circumstances that affect your
Assessment boards, reassessment and results
K Awards and classifications
L Appeals
M Graduation and references
N How to make a complaint
O Disciplinary
Importance finance information and fee implications
Q The Universitys Prevent Duty
R Data protection and consent to process information



E ssential Information

Students are expected to

have read this document
thoroughly prior to the
commencement of their

reading techniques, and

much more.

If you provide
documentary information
for any University
procedure (e.g. third
Useful Bite-size
party evidence for a
change of submission
date) and the original
You MUST read
document is not in
your Student/Course
English you will need
Handbook, Programme
Specification and Module a certified translation.
It is your responsibility
Guides relevant to your
course (available on your to provide a certified
translation, not the
course Moodle page)
in order to familiarise
yourself with what is

If you are an
expected, especially
when taking examinations INTERNATIONAL
and submitting
coursework assignments. go to the notified
checkpoints and show

You may also find
your ID card and
it useful to read the
associated documents
Study Skills for Students when requested so
in HE guide on the
we can meet our Home
Student Portal. This guide Office obligations. Failure
contains information
to do so may put your
on how to organise
visa at risk.
your time, the learning
experience and teaching
methods at university,
independent study,
working with others,

All official
e-correspondence from
the University will be
sent to your University
email account. Guidance
on how to access this
account is available from
the Email section on
the Universitys Student
Portal (https://share.
Pages/Index.aspx), or
go to https://webmail.
You are required to
check your University
e-mail inbox on a
regular basis. Failure
to do so will not be an
acceptable defence
if you fail to comply
with requirements. The
University does not offer
a forwarding service to
personal e-mail accounts.
Please note that if you
have had this facility set
up in the past, it will no
longer work.




All universities have

regulations which
govern the degree
programmes which they
offer to their students. At
Coventry University the
regulations are split into
Academic Regulations
(covering admission,
the management of
assessments, awards
and classifications,
etc.) and General
Regulations (under which
the management of
examinations, discipline
matters, health and safety
and codes of conduct
fall, for example).

The Academic and

General Regulations
are available to view at:
on the Registry section of
the Universitys Student
Portal. The information
in this handbook outlines
the main features of the
regulations and provides
guidance on some of the
most important areas.
It is essential that you
read them and continue
to revisit them so that
you understand your

responsibilities during the

course of your studies.
By enrolling at the
University, you accept
and agree to abide
by the Universitys
Academic and General
Regulations, codes
of conduct and other
provisions, and accept
your responsibilities as a
student. You also accept
liability to pay fees at the
appropriate level and by
the due date.



T he Modular Framework
Coventry Universitys postgraduate courses are designed within a common
modular framework, i.e. all courses are made up of a number of modules at
agreed credit values.
.1 Module levels and
Your course handbook/
programme specification
will give you full details of
the requirements for each

modules are described

by the University in the
following way:

The credit rating for all

modules is calculated
according to total student
effort expected for
successful completion.
One credit normally
represents 10 hours
of total effort. Total
effort includes lectures,
tutorials, seminars,
presentations, guided
and independent study,
coursework, preparation
for presentation and
seminars and exam

Optional These are

available to select from
restricted lists defined for
your course.

Under the current

curriculum framework
120 credits are required
for the Postgraduate
Diploma and a further 60
credits for the Masters
award (180 total)
.2 Module status
Your course will be made
up of modules. These

Mandatory These are a

compulsory part of your

Any module may have

pre-requisites (e.g. a
specific A level or prior
successful completion
of another module) or
co-requisites (when you
have to study a specific
module at the same time
as the one chosen or
All modules have to be
passed to achieve your
.3 The Module
Information Directory
(MID), Module
Descriptors and
Programme Specification
Details of most of the
modules being offered
during the academic

year can be found on

the Module Information
Directory (https://
aspx) or via the Registry
section of the Universitys
Student Portal (https://
aspx). The Module
Descriptor sets out
the aims and intended
learning outcomes of the
module, the indicative
content, method of
assessment, essential
and recommended
reading and other
.4 Timetabling
If you are a full-time
student you can
expect to complete a
Postgraduate Diploma in
a minimum of two taught
blocks and a Masters
degree in one calendar
year. For part-time
students the minimum is
one calendar year for the
Postgraduate Diploma
and two calendar years
for the Masters degree.



C hanges To Your Programme

of Study
You must ensure that
your course details are
correct on our records
by the Monday of the
third week of teaching.
This should be done
via the Student Online Academic Record
system (SOLAR) which
you can access via the
Student Portal (https://
Any errors after this date
may cause problems
with the scheduling of
your examinations and
the processing of your
You are expected to
finalise your choice of
modules by the end of
the first week of your
course. However, you

may make changes to

your module selection
(if option modules are
offered on your course,
and if there is spare
capacity on the modules
concerned) up until the
Monday of the third week
of teaching. If you wish
to make any changes,
it is essential that you
discuss them with your
course and/or module
tutor as soon as possible.
The Universitys Careers
Service may also be
able to provide valuable
information and guidance
to help you with your
decision. In the event
that a change is agreed,
your Tutor will complete
a Module Change
Registration form and
ask you to sign it. This is
then processed to amend
our records to show

your new programme of

study. Please check your
programme of study on
SOLAR to ensure these
changes have been
If you wish to change
your module selection
after the Monday of the
third week of teaching
your only option is to
withdraw from your
course or reduce
your programme by
withdrawing from a
particular module or
modules. Please note
that changing from fulltime to part-time status
will have funding and
visa implications. You
may, however, only
withdraw from modules
before the date of the first



C hanges To Your Individual

If you just stop attending
a module and do not
withdraw officially, you
will be recorded as
absent and the module
will show as a fail on
your results. That fail
will appear on your final
If you wish to change
your mode of attendance
from full-time to parttime, or vice versa, then
you must notify your
Faculty Registry Team
immediately. If such a
change is approved, it
normally only starts from
the date your Faculty
Registry Team were

If you decide to withdraw

from the whole course,
you must discuss this
with your Course Tutor
or Course Director, as
there are procedures
that must to be followed.
Failure to comply with
these may have serious
implications for the
amount you will have to
pay for your tuition fees
and your student loan.
You will also still be liable
for your accommodation
costs. Please see the
Universitys withdrawal
booklet for further
information, available
from the Registry section
on the Universitys
Student Portal (https://



A ttendance

.1 Attendance
Requirements and
Attendance Monitoring
You are expected to attend
the classes for which you
are enrolled punctually
and regularly; it is your
personal responsibility
to ensure that you do
so. You must meet ALL
attendance requirements
as specified for individual
modules, or as specified
for your course overall.
Monitoring of attendance
may take place at any
point during the year. The
use of academic facilities
(e.g. the Library, Moodle)
may be checked for this
purpose, as well as any
mode of attendance (e.g.
performance, tutorials,
lectures, workshops,
phase tests, oral exams,
OSCEs, practicals etc.).
If you are an international
student who has a Tier
4 visa, you must meet
the requirements of your
Tier 4 sponsorship with
the University. You have
specific and required

responsibilities as outlined
by the Home Office
Tier 4 guidelines (see
You should note that
certain external agencies
have the right to
request information on
your attendance (e.g.
Student Loans Company,
sponsoring bodies,
professional bodies, Home
As a Tier 4 student you
must report your absence
to your Faculty Registry
and you must not leave
the UK or the University
without notifying your
Faculty Registry or the Tier
4 Compliance Team.

.2 Status verification
Letters to confirm your
enrolment, for the
purposes of Council Tax,
Visa extension etc., can be
obtained from Nova. You
must always make sure
that the University has your
most up to date address
by updating SOLAR as
and when necessary.

Please be aware that

for ALL Coventry
University students the
consequences of failing to
adhere to the Universitys
attendance requirements
are serious. The full
policy can be found at:



Coursework Assignments

The term coursework

is used to describe any
type of assessed work
that falls outside of the
examination periods
which take place at the
end of each teaching
block. This may include
essays, dissertations/
projects, presentations,
artefacts, laboratory/
studio work, locally
arranged phase tests etc.

You will be required

to submit written
coursework via Turnitin.
Turnitin is a service that
helps both lecturers and
students check if a piece
of work contains sections
that are identical to work
submitted or published

Penalties may be applied

for exceeding any word
limit set. Your tutor will
advise you whether any
word limit is a guideline,
It is a requirement for
or whether your ability
all students and staff
to write within the word
conducting research to
limit is actually part of the
gain ethical approval
assessment of the piece
before conducting their
of work concerned. If the
research. All research
limit set is a maximum,
proposals need to be
or a minimum, a penalty
subject to the Universitys of 10% of the mark for
Ethical Approval process that piece of work will be
(before any research
applied to submissions
is conducted) via the
that exceed, or are
Universitys online
below, the requirement
application and approval by 10% or more.
system. Please consult
your course handbook for You will need to access
specific instruction about the My Assessments
what you need to do.
area in NOVA to

obtain details of your

submissions for the entire
You must ensure that
you manage your time
to meet coursework
submission deadlines.
Work submitted after the
deadline will receive a
mark of 0%.
Should unforeseen
circumstances arise,
before the due date of
the work, then you may
apply for an extension to
the submission deadline
of up to two calendar



Coursework Assignments

Extensions can
only be given for
genuine extenuating
circumstances and
medical reasons, not
for bad planning of
your time. Theft, loss of
coursework or failure to
keep back-up files are
not valid reasons.
You must use the
appropriate application
form to request an
extension. This is
available from the
Student Portal or the
relevant Faculty Registry
office. This form must be
accompanied by original,
supporting, third-party
documentary evidence
in all cases (photocopies
are not acceptable). This
evidence should take the
form of a doctors note
or some other official
documentation (e.g.
Mental Health Advisors
The completed
documentation must be

handed in before the due

date of the assessment.
Your request will be
considered and, if it is
accepted, you will be
given a new date by
which you must complete
and hand-in your work.
It is not possible to
apply for a second
extension for the same
piece of work (beyond
the maximum extension
See Section I for
information on appealing
against an extension

assignment. The
marking of all assessed
coursework tasks is
subject to internal
moderation. Some
written assignments,
projects, dissertations
etc. are always doublemarked; for other
assessments only a
sample of work, across
a range of marks, will be
subject to the internal
moderation process.
There may be written
comments on some of
your assessed work
which will indicate that it
has been included in the
moderated sample.

If you submit an
assessed piece of
work late, without an
authorised extension, you
will receive a mark of 0%
for that piece of work.
Marked work will be
returned to you with
feedback indicating
the strengths and
weaknesses of your



E xaminations

Full details of the

regulations that govern
the examination process
are available in the
General Regulations.
Appendix 1 of the
General Regulations
covers all aspects of the
examination process,
including general
conduct before and
during the examination
and the procedures for
dealing with cases of
academic dishonesty. It
is very important that you
are fully aware of these
regulations and that you
follow them at all times.

although many exams

take place at other times
as well (your course tutor
will advise you if your
exams have a different
schedule). Please refer
to the following link for
information regarding
the examination periods
relevant to your course:

Please ensure that

you always take your
Student ID card to each
examination. Failure to
do so will prevent you
from being able to take
your examination.

Resit examinations
will normally take
place during the next
examination period. It is
essential that you do not
book holidays or make
any other commitments
during these periods,
or during any other
assessment or reassessment period as
advised by your course
and module tutors.

The main examination

periods normally take
place at the end of
each block of teaching,

The examination
timetable is not closely
linked to the teaching
timetable and you may

find that you have two

examinations on the
same day (including
evenings), or on a
Saturday (both morning
and evening). The
timetable for each
examination period
may be accessed via
the Registry section
of the Universitys
Student Portal (https://
aspx) as it becomes
available. It is your
responsibility to make
sure that you have the
correct information
regarding the timetable
for your modules, as
misreading the timetable
is not accepted as a valid
reason for missing an



E xaminations

Important Information:

You should always
arrive in plenty of time
for your examinations, as
you may not be allowed
to start if you are late.
You will not be permitted
to enter the examination
room after the first 30

If you do arrive late
and are allowed to start,
you will not be permitted
extra time at the end of
the examination to makeup for your late arrival.

The invigilator will
explain the procedures
for the examination
and will be available to
answer any queries you
may have.

sure that you understand

the questions). After
this it will be removed
by the invigilator, for
collection by you after the

Please note that this list is

not exhaustive and if you
are unclear about what
you can bring into the
room please check with
the invigilator.

calculators and portable
computers are not
permitted in the exam
room and will be

You may not
eat, drink or smoke
during examinations;
however, sweets and soft
drinks are permitted in

At the end of the
examination you must
remain silent, and not
leave your seat until an
invigilator has collected
your script.

You should note
that there have been
thefts of personal
possessions from
students bags left at
the back of examination
halls. You are advised
that all valuable items
(e.g. mobile phones,
credit cards, purses, etc.)
should not be brought to

Exam room etiquette:

You are not
permitted to take
anything into the

You should always
examination room that
ensure that you have the could aid cheating:
correct exam paper.
this includes notes,
bags, heavy clothing,

If your first language programmable
is not English you may
calculators, computers,
use a bilingual dictionary mobile telephones, smart
for the first 15 minutes of watches, pencil cases
the examination (to make and audio equipment.




head apparel, they may

be visually inspected
to ensure that no
unauthorised materials
are concealed on them
(e.g. headphones). If
necessary, a student
may be required
to accompany an

Mobile telephones
appropriate invigilator
and equipment with
telephone communication to a private area to
sufficiently allow any
facilities (including
watches with additional
such inspections to be
functionality) should
not be brought into
any examination room,

Candidates who
whether switched off or
are found to have with
not. If you have brought
them any unauthorised
mobile phones and any
materials will be deemed
to be cheating and will
type of watch in, you
fail the examination.
will be asked to put
these into plastic bags,
provided for this purpose, If there is a fire alarm or
other emergency during
and place them under
the examination, please
your desk.
leave the room calmly
and quietly. You should

If a candidate
not take anything with
is wearing unusually
bulky clothing and/or
you and must not talk to

The University
cannot, in any
circumstances, accept
responsibility for the
loss of private property
left or lost on University

other students. If there

is any talking during an
alarm the exam may
be declared void and
another assessment will
then be carried out at a
later date. If you do not
adhere to these rules
you may be accused of
cheating and appropriate
penalties may be




IT system failure and/
or extreme weather

you must inform the

Universitys Welfare
& Disabilities Office
well in advance of the
In the event that there is
examination period,
an IT system failure and
ideally at least one
there is no, or limited,
SECTIONmonth in advance of your
access to the Coventry
examination taking place.
University website,
latest information and
In certain circumstances,
notifications, for example it may be necessary
in relation to changes
to vary an assessment
regarding examination
task for a student.
schedules in the event
The decision to vary
of extreme weather
assessment methods
conditions, can be found will be made on an
on the Universitys Twitter exceptional basis only
feeds and Facebook site. and only in relation to
a specific assessment
Individual examination
task at a specific
arrangements (IAE)
point in a students
academic journey. The
If you need Individual
majority of disabilities
and/or long standing
Arrangements due to
health conditions
a permanent disability/
can be supported
condition (physical or
through reasonable
sensory) you must apply adjustments and/or
for them at the start of
individual examination
your course click here.
arrangements without
the need for varying the
The deadlines for IEA
assessment method
requests are 28 October itself. The Universitys
2016 for September 2016 policy and procedure
starters and 24 February relating to alternative
2017 for January 2017
assessments can be
starters for all exams
found on the Student
for the duration of your
undergraduate degree.
The University will
make every reasonable
If you need Individual
effort to avoid holding
examinations on
Arrangements on
a temporary basis,
religious days or

festivals for students

whose commitment to
the observance of their
faith would otherwise
cause them to miss the
examinations. This must
be for strict religious
reasons only and must
not to be used merely
for casual preferences
or social/domestic
reasons. The deadline for
notification to Academic
Registry, Student Centre,
is 28 October 2016 for
September start students
and 17 February 2016 for
January start students.
Contact for the Welfare
Office: 024 7765
8029, Health
& Wellbeing The Hub
(2nd floor)
Contact for the
Disabilities Office:
024 7765 8029, Health & Wellbeing
The Hub (2nd floor)



Academic Dishonesty

Academic dishonesty
covers any attempt by
a student to gain unfair
advantage (e.g. extra
marks) for her/himself,
or for another student,
by means that are not

words, images etc. as if

they were your own. In
order to make clear to
readers the difference
between your words,
images etc. and the work
of others, it is essential
that you reference your
Falsification includes the work correctly (see
Examples of such
presentation of false or
section F below) to avoid
dishonesty include:
deliberately misleading
a charge of plagiarism. It
data in, for example,
is always obvious when
laboratory work, surveys a student has copied
Collusion includes the
or projects. This also
words from a text without
knowing collaboration,
includes citing references referencing, as there
without approval,
that do not exist.
is a change of writing
between two or more
style each time. If you
students, or between a
do not reference your
student(s) and another
Deceit includes the
person, in the preparation misrepresentation or non- work correctly, it will
come across as if you
and production of work
disclosure of relevant
have stolen words or
which is then submitted
information, including
ideas from other sources.
as individual work. In
the failure to reveal any
Module leaders use
cases where one (or
cases of work being
more) student has copied submitted for assessment computer software to
from another, both (all)
which has been or will be check students work for
students involved may
used for other academic potential plagiarism or
incorrect referencing.
be penalised. The line
between acceptable
Plagiarism is the act of
co-operation and
using other peoples
unacceptable collusion
varies according to the
type of work involved.
Staff setting the
assessment exercise will
issue clear guidance on
how much co-operation
is acceptable.



Academic Dishonesty

Self-Plagiarism is the
reuse of significant,
identical, or nearly
identical portions of
your own work without
acknowledging that you
are doing so or without
citing the original work,
and without the written
authorisation of the
module leader.
Re-presentation is the
submission of work
presented previously
or simultaneously for
assessment at this or any
other institution, unless
authorised in writing by
the module leader and
referenced appropriately.
Cheating is any
attempt to gain an
unfair advantage in an
assessment (including
examinations), or
assisting another student

to do so. It includes:
taking unauthorised
materials into
examinations, copying
from other candidates,
collusion, impersonation,
plagiarism, and
unauthorised access
to unseen examination
papers. In the event of
an allegation of cheating
you are advised to
contact the Student
Union Advice Centre
immediately after the
It is in the best interest
of all students for the
University to maintain
the good reputation of
its awards. Your cooperation is expected
in actively protecting
the integrity of the
assessment process. It
is the duty of all students
to observe high personal

standards of academic
honesty in their studies
and to report any
instances of malpractice
of which they become
aware, without fail.
The maximum penalty
for a proven case of
academic dishonesty
is expulsion from the
Should academic
dishonesty be proven
after graduation the
graduate will have their
award(s) withdrawn.
Allegations of misconduct
will be investigated
under the Universitys
Academic Conduct
procedures, as outlined
within Appendix 1 of the
General Regulations.



Plagiarism And How To Avoid It:

Citing Sources And Referencing
In Your Academic Writing
Gathering information
from a variety of sources
is an essential part of
most academic writing,
and it is important that
you reference these
sources in the required
style. All writers
borrow material from
other sources at some
time, including ideas,
information, images,
charts, graphs, and
statistics. Whenever
you use information from
other sources you must
document the source in
two ways:
provide an in-text
citation of the source
in the main body of
your writing;

enter the source in

the List of References
at the end of your
You must cite and
reference every piece
of information that you
borrow from another
source because it is
the intellectual property
of the individuals or
groups of people who
have produced it. All
statements, opinions,
conclusions, images,
etc. which you have
taken from someone
elses work (books,
journals, lectures,
videos, TV programmes,
newspapers, internet
pages, etc.) should be

acknowledged, whether
the work is mentioned,
described, reproduced,
paraphrased or directly
quoted by you. If the
source is produced by
an organisation or an
official body instead of
authors, this is known as
a corporate author and
must be treated in the
same way. For example,
most websites are
produced by a corporate
author. This also applies
to such organisations that
write essays, devise IT
coding etc.



Plagiarism And How To Avoid It:

Citing Sources And Referencing
In Your Academic Writing
Why cite and reference?
Good referencing
practice makes your
writing scholarly
and authoritative. It
shows that you have
researched your
topic well, and shows
your ability to follow
academic standards.

papers you have

Poor referencing
practice means that
your writing is not
founded upon clear
evidence, so it is
hard to persuade
your reader that your
arguments are wellfounded. Also be
aware that the quality
of your in-text citations
and List of References
is taken into account
when assignments are

Good referencing
practice displays
intellectual honesty
because the reader
can see which
elements of the writing
are original, and which
are borrowed. Clear
Poor referencing
in-text citations and a
practice can give
full List of References
an impression of
help a marker to credit
intellectual dishonesty
originality in your work.
because it is unclear
to readers which
Good referencing
information has been
practice allows your
borrowed from another
readers to locate and
source. In the worst
consult the sources
case this is plagiarism
you have used and
(see section D
enables you to go
above), which means
back to consult
presenting someone
sources you have
elses work as your
used in previous
own. Plagiarism

can be accidental
or intentional. You
will be penalised for
plagiarism of either
sort at Coventry
The Coventry University
Harvard Reference Style
is Coventry Universitys
recommended format
for documenting the
sources you use in your
academic writing. Some
tutors and subject groups
may require you to use
an alternative referencing
style. If you are unsure,
ask your module tutor.
It is your responsibility
to find out whether your
tutor requires you to use
a different referencing
Full guidance on using
the Coventry University
Harvard Reference Style
is available from the
Centre for Academic
Writing (writing.caw@



What To Do If You Experience

Illness Or Other Circumstances
That Affect Your Studies/Exams
If you are unwell and feel
that the illness is affecting
your ability to complete
work or attend an
examination, you should
make an appointment
to see your doctor and
obtain certified evidence
(e.g. medical certificate,
doctors note etc.). This
is a requirement of the

b) a deferral of
assessment for a
coursework or an

All such requests must

be submitted before
the hand-in date of the
coursework or the date
of the examination; they
must be accompanied
by appropriate thirdparty evidence. Original
If illness or other
copies of the evidence
circumstances affect your should be submitted
ability to meet a deadline (photocopies are not
for handing in assessed
normally accepted)
coursework or your ability and all documents from
to sit an examination,
medical practitioners
you should consult
must have a genuine
the detailed guidance
practice stamp imprinted
on the procedures for
to confirm authenticity. It
dealing with extenuating is not possible to accept
circumstances. These
retrospective evidence or
may be accessed from
late requests.
the Registry section of
the Universitys Student
The handing-in of a
Portal (https://share.
coursework assignment or attendance at
an examination will
be regarded as a
In brief, these procedures declaration that you were
allow you to request:
fit for the assessment.
No subsequent
a) an extension of a
claims for extenuating
coursework deadline
circumstances will
(up to a maximum of two be accepted for that
weeks from the original
submission deadline);

Requests for deferral

of an assessment will
be considered by an
authorising officer in the
Faculty in which you are
If you have significant
new evidence regarding
the initial request, which
was not considered with
the original application,
or if you have a specific
allegation of irregularity
regarding the conduct
of the approval process
then you may appeal an
unsuccessful decision.
You have 5 working
days to appeal against
the rejection of an
extension application
and 7 working days (from
the rejection) to appeal
against the rejection of
a deferral application .
Full information on the
criteria which the new
evidence must fulfil can
be found in Appendix
3 of the Academic
Regulations: http://www.



A ssessment Boards,
Reassessment And Results
After each examination
period your results will
be considered and
your academic position
reviewed. This is done at
two levels: at a Subject
Assessment Board (SAB)
and at a Programme
Assessment Board
The results for each
module are considered
at a SAB that determines
whether the components
of the module
assessment reach the
required standard. A
SAB has the power to
raise or lower marks for
all students taking the
module, if it considers it
to be appropriate. The
final mark recorded for
your coursework, for
example, may differ from
the marks that you have
received during the year.
A PAB considers the
results of each student
on a particular course
and makes decisions on
progression and awards.

Results remain unofficial

and subject to change
until confirmed by a PAB.
External examiners
(impartial subject
experts from outside
the University) are
associated with each
SAB and PAB. They
attend these meetings
and will consider a
sample of students work
undertaken, as well as
teaching material and
other documentation
which has supported the
teaching of a module.
This is part of a national
system that ensures
that standards are
comparable across all
UK universities.
After SABs have
approved the marks
for all the modules and
your PAB has reached
a decision about
you regarding your
progression on a course
or your final award, your
results will be released
via the Student On-line

Academic Record system

(SOLAR) and you will
receive an email notifying
you of this release to your
University e-mail account.
Only final year students
or students exiting the
course will be sent results
notification letters.
Under the current
regulations, if you do not
pass all of your modules
the PAB will decide
whether you may be
reassessed. This could
be by either resitting the
assessment without reenrolment on the module
or by repeating the whole
of the module with a new
enrolment (which may
be essential if it involves
group, laboratory or
studio work). You will be
entered automatically for
any resit(s) at the next
available opportunity however, please note that
re-sits for the Masters
Project module are
discretionary and are not



A ssessment Boards,
Reassessment And Results
commitment to provide
results to students on
Moodle, in advance of
results being confirmed
and released formally via
SOLAR. Therefore, any
results that are provided
by this mechanism will
be unratified and remain
provisional until they
If you dont pass the resit,
the Programme Assessment are approved by the
Board may use its discretion Programme Assessment
Board and released for you
to allow you to repeat
to view on SOLAR.
the module(s) at the next
available opportunity. If
you have to repeat one or
Please note that if you have
more modules this means
one or more resits at the
that you have to attend the
June Assessment Board,
module(s) again, i.e. you will you will not be permitted
have to re-enrol and it may
to attend the July Awards
take you longer to complete Ceremony.
your studies. If you fail your
repeat attempt you will be
Quick guide to attempts
allowed to resit one more
time. You will then have
exhausted all your attempts First attempt at that/those modules.
If you fail, an
automatic resit
Where a module is
(without attendance) is
repeated, complete
reassessment in all
If you submit your
components is required.
Masters dissertation,
Original marks are not taken
but fail your first
forward to combine with
attempt, it is at the
repeat marks.
PABs discretion to
permit (or not) a resit
The overall module mark for
a repeat attempt module will
be capped at 40%.
Resit attempt If pass, module
There is a University
capped at 40% or
Re-assessment by resit is
restricted to one attempt.
This must normally be
completed within the resit
period associated with the
academic session in which
the module was studied and

original module mark

kept if higher
If fail a submission,
PAB has discretion
to consider a
repeat attempt (with
If fail without a
submission, PAB may
terminate studies or
may consider a repeat
If you fail the resit
of the Masters
dissertation, there is no
permission to repeat
Repeat attempt
If pass, module
retaken in its entirety
and capped at 40% all previous marks are
set aside
If fail, automatic resit
Please note that
Coventry University
Regulations do
not permit you to
repeat your Masters
Final resit attempt
If pass, module
capped at 40%
If fail, with or without a
submission, PAB may
terminate studies or
inform you that you will
not achieve the award
enrolled upon



Awards And Classifications

Awards of Masters, Postgraduate Diplomas and Postgraduate Certificates may

be made with Merit or Distinction.
Thresholds for merit and distinction are normally 60% and 70%. Please check
your course handbook/programme specification for information on how the
classification is calculated.
If you have passed enough modules to be awarded a Postgraduate Certificate
or Postgraduate Diploma, but intend to proceed to the next stage of your
programme you are normally not entitled to receive a certificate, or attend an
awards ceremony, at that time. An award is only made when you have completed
your programme of study and you have informed the University of your decision.



A ppeals Against Assessment

If you wish to appeal
against the decision
of a Programme
Assessment Board, you
must put your case in
writing and provide full
supporting evidence
stating grounds for why
you are appealing. You
should then send your
appeal to ArgAppeals.,
within 10 working days
of the receipt of the
official notification of your
Please note that
disagreeing with the
academic judgement
of an Assessment
Board about how it has
assessed the merits of
an individual piece of
your work or about how it
has reached a decision
on your progression or
on your final grade of an

award will not be a valid

reason for appealing.
Furthermore, if you think
that your supervision
or other arrangements
were inadequate whilst
enrolled at Coventry
University, this is not a
valid reason to appeal
and, if taken forward,
would be dealt with as a
The full details of how
to appeal following the
release of your results is
available in the Academic
Regulations, Appendix
2. The Regulations are
available on the Registry
section of the Universitys
Student Portal (https://
aspx), and a Frequently
Asked Questions guide
is also available on these

Please note that if you

have submitted an
initial appeal against
your results, or if any
subsequent appeal is
still in progress, you
should consider carefully
whether to accept
your award/attend an
Award Ceremony, as
will indicate agreement
with the award. You
would therefore not be
entitled to continue with
your appeal.



Graduation And References

April 19 2017
(may run over 2 days if numbers
warrant another ceremony)

July 19 2017
(may run over 2 days if numbers
warrant another ceremony)

Graduation Ceremony
This ceremony is for any final year
students who have successfully
completed their course before March
31 2017.
Registration for these cermonies are
open from 9 January - 30 March 2017
All students receiving postgraduate
awards and overseas and European
students receiving undergraduate
awards, whose results have been
confirmed by 26 June 2017 may choose
to register for these ceremonies.
Only students who register for these
cermonies will graduate in July.
Registration for these ceremonies will
be open from 1 May - 26 June 2017

Please note that from

2017 ALL overseas
students who have
successfully completed
their course by the end of
June will be expected to
graduate in July
For more information
about graduation see
the frequently asked
questions at Graduation
and Beyond on the
Coventry University
website: http://www.

Requesting references
from the University
If at any time during
your studies (e.g. for
a placement), or once
you have received
your award, you need
a reference from one
of your tutors, please
make sure that you ask
them to be your referee.
Due to Data Protection
laws, staff are unable

to provide references
unless they have your
permission to do this.
Each time you need a
reference please make
sure that you email the
appropriate tutor to let
them know that they
will be contacted by
a particular person/
company etc. otherwise
they will not be able to
provide a reference.



H ow To Make A Complaint

While we strive to ensure

that our students and
staff create a positive and
responsible community,
there may be occasions
when you wish to raise
issues and concerns that
affect you.

formal complaint, the

Universitys complaints
procedure is outlined
in Appendix 10 of the
General Regulations:

You should always try

to resolve any issues
that you have informally
within your Faculty,
before pursuing the
formal procedure (as
outlined in Appendix 10).
The relevant staff in the
Faculty (be it your tutor,
the Course Director,
Head of Department
or an administrator) or
department should be
able to help you resolve
the majority of problems
or concerns.

It is important for you to

note that the Complaints
Procedure does not
apply to complaints
about academic marks/
grades/awards. Please
see section L above
which refers to Appendix
2 of the Academic
Regulations and the
grounds upon which to
request a review, if this is

However, should you

need to or desire
to proceed with a

There are two stages to

the formal complaints

a) Stage 1: the first stage,

which is dealt with by the
Faculty or department
concerned. Complaints
should be submitted
to complaints.reg@ using the
proforma available on
the websitel: http://www.
b) Stage 2: if you
are unhappy with
the outcome of your
stage 1 complaint,
you may appeal the
outcome via the ViceChancellors office using
the complaints.reg@ email




Students are expected

to behave appropriately
at all times. Any
student who behaves
inappropriately (called
an act of misconduct)
will be dealt with under
the Student Disciplinary
Procedures (please refer
to Appendix 7 of the
General Regulations for
the full procedure).

applies to behaviour
in the University,
and extends to all
buildings and grounds
belonging to or leased
by or to the University,
including residences
and accommodation
(the Licence to Occupy
relates) and sporting
facilities. It also applies
to acts of misconduct
committed outside
An act of misconduct,
the University, when
will include, but not
a student is away in a
be limited to, failure to
University context (for
observe all University
example on placement,
rules and regulations,
field trips or study
including local
abroad programmes),
regulations and codes
or when it is found that
of conduct in relation to
there is some link to
the academic Faculties
the University or its
and Centres, Professional reputation.
Services and University
Examples of misconduct
may include the
Misconduct under this
code means improper
behaviour or improper
(a) disruption of, or
interference, in the
improper interference
broadest sense, with
with the academic,
the proper functioning
administrative, sporting
or activities of the
or other social activities
University, or those
of the University, whether
who work or study in
on University premises or
the University. It also
includes conduct which
otherwise damages
(b) obstruction of, or
the University. This
improper interference

with, the functions,

duties or activities of
any student, member of
staff or other employee
of the University or any
authorised visitor;
(c) assault;
(d) threatening
e) damage to, or
defacement of University
property, which
includes the defacing
of attendance registers,
or the property of
other members of the
University community
caused intentionally
or recklessly,
misappropriation of such
property or assisting/
permitting others to do
(f) misuse or
unauthorised use of
University property or
(g) theft on University
(h) fighting on University



(i) conduct which
constitutes a criminal
offence where the
involves other students
directly or indirectly;
took place on
University premises;
affects the interests of
the University;
affects or concerns
other members of the
University community;
damages the good
name of the University;
is an offence of
dishonesty, where the
student holds an office
of responsibility in the

speech, ideas, actions

or enquiry of other
students or members of
staff or which disrupts
or interferes with
University processes and

(j) sexual harassment;

(r) attempts to subvert

University procedures
by means of fraudulent
claims or documents;

(k) racist activity or

(l) misappropriation or
misuse of University
funds or assets;
(m) abusive or
unreasonable behaviour;
(n) behaviour which
causes fear or distress to
(o) behaviour which
interferes with the
legitimate freedom of

(p) a serious breach of

University Regulations,
code of conduct or
codes of practice (the
specific regulation or
code breached must be
(q) any action likely
to cause injury to any
person or impairing the
safety of the premises;

(u) false pretences

or impersonation
in connection with
admission, academic
attainments or financial
(v) throwing objects from
University premises.
(The above list is
not intended to be
Where an offence has
taken place a charge can
be imposed.
This is in addition to other
outcomes such as a
Written Warning (a written
undertaking as to a
students future conduct

You are strongly

encouraged to refer
to Appendix 7 of the
(s) conduct, either on
General Regulations to
campus or off campus,
ensure you are familiar
which brings the
University into disrepute; with the full procedure,
as well as Section 2 of
(t) failure to disclose
the General Regulations
name and other
which refers to the Code
relevant details to an
of Conduct: http://www.
officer or employee the University in
circumstances when it is key-information/
reasonable to require that registry/generalsuch information to be



I mportant Finance Information

And Fee Implications
During enrolment, fulltime students who pay
their full annual course
fees will receive a 5%
discount on tuition fees.
Discounts apply only to:

Those students
starting in September
2016 paying on or before
17th October 2016.

Full-time students
enrolling from January
2017 must pay on or
before 1st February 2017
for a 5% discount.

Full-time students
enrolling from May 2017
must pay on or before
25th May 2017 for a 5%
Please note there are no
early payment discounts
or alumni discounts for
students embarking on a
part-time route.

Enrolment on to a
course may have tuition
fee implications. If you
completely withdraw
within 14 calendar days
from online enrolment,
or within 14 calendar
days from the official
course start date, there
is no charge. If you have
already paid you will
be entitled to a refund.
After this period there
are immediate cost
implications. Cancellation
of study must be
verified in writing via the
University withdrawal
process or you may incur
tuition fee charges if the
withdrawal is delayed.
Please contact your
Faculty Registry team
immediately if you are
thinking of withdrawing
from your studies.

Outstanding tuition
fees will be chased via
the Universitys debt
collecting procedures by
issuing regular warning,
blocking and exclusion
letters. Students who
have not spoken to a
member of Finance and
who still have outstanding
tuition fees by the end
of their first semester
may be excluded and
subsequently withdrawn.
Please refer to the
following link for full
Terms and Conditions
and Refund Withdrawal
Policy: http://www.



T he Universitys Prevent Duty

The Counter-Terrorism and Security Act 2015 introduced a package of measures
aimed at countering the risk of terrorism and radicalisation. Universities now
have to have due regard to the need to prevent people from being drawn into
terrorism, known as the Prevent duty.
Essentially, we are required to assess the risk of our students and staff being
drawn into terrorism and to set in place robust policies and procedures, which
are fit for purpose, to mitigate that risk. We are required to pay particular attention
to external speakers and events on campus, staff training, student welfare and
pastoral care and IT policies.
We also need to balance our Prevent duties against our legal duties in terms of
ensuring both freedom of speech and academic freedom, whilst also protecting
student and staff welfare.
The University is determined to act in proportion to risk whilst at the same time
ensuring that it meets its obligations under the Prevent duty.
If you have concerns that any individual is at risk of radicalisation, you can report
your concerns as follows:

Contact Name Email address

If you have concerns

that a University
student is being
drawn into terrorism
If you have concerns
that a University staff
member is being
drawn into terrorism
If you have a query
about the Universitys
implementation of the
Prevent duty

Tracy Cullis,
of Student
Registrar &
Tracy Cullis,
of Student
and/or Kate
Registrar &









D ata Protection And Consent

To Process Information
Fair processing
statement - Data
Protection Act 1998

obligations as a sponsor
of migrants licensed by
the Home Office and
any successor to it.
Coventry University will
Disclosures will also be
process your personal
made by the University
as outlined below:
1. for any purposes
your personal data
connected with your
may be processed
outside of the
2. in connection with the
European Economic
supply of services or
Areas (EEA);
if your personal
3. for your health and
data is transferred
safety whilst on
outside of the EEA
University premises;
by the University
4. to inform you
it will endeavour
about further study
to ensure that
5. to provide Alumni
contractual provision
services and to raise
covering use,
funds; and,
disclosure and
6. for any other legitimate
security are in
your personal data
Processing may
will be retained in
include, but will not be
accordance with the
limited to, gathering of
Universitys Retention
data regarding your
attendance at the
Disclosure of Personal
Information about you
The University may
may be disclosed to
disclose your personal
other bodies as required data:
by law (including
information about your
(a) to government
post university work or
departments and
study situation). This can agencies (including, but
not limited to, the: Home
be for crime prevention
Office, Child Support
or detection purposes,
Agency, Strategic
or so that the University
Health Authorities),
complies with our

information sharing
partners, present/
potential employers and
the Higher Education
Statistics Agency (HESA);
further information about
the uses for which HESA
processes personal
data can be found on
the HESA website at
view/131/180/1/1/. Your
contact details may also
be passed to the Higher
Education Funding
Council (HEFCE) or its
agents for the purpose
of administering the
national student survey,
and to the Universitys
agents for the purpose
of administering its own
surveys. Some surveys
will involve contacting
you after you have left the
(b) to Coventry University
Students Union to
enable the Union to
issue your NUS card,
return lost property,
deal with disciplinary
matters and contact
you in relation to service
provision development,
representation and
democracy (please see
the Student Unions fair
processing statement



D ata Protection And Consent

To Process Information
(c) to sponsors, to
organisations providing
or facilitating workplace
research or studies
forming part of your
course, to professional
bodies where courses are
accredited, to present/
potential employers;
(d) to suppliers of goods
and services related to
your studies, the provision
of accommodation,
communication facilities
including but not limited
to e-mail, drop boxes and
cloud computing;


assist the University

in ensuring equality of
(h) on the Universitys
opportunity. The disability
website for directory
information supplied will
purposes. This means
be shared with relevant
that your image, details
staff of the University in
and email address will
order to provide you with
be available worldwide,
the best possible support
including in countries
for your studies and
where the rights of data
assessments. Personal
subjects are not protected data concerning alleged
by law. If you wish,
offences/criminal offences
you may opt to have
may be disclosed to
your address withheld
appropriate members of
by emailing directory@
staff and the Universitys
governors. It may also
be revealed to other
The University may
persons or organisations
(e) to the Universitys
hold information about
either with your consent,
service providers for
you which constitutes
in accordance with
validation purposes if
sensitive data as defined the law or in relation to
you elect to make onin the above Act, such
suitability for: (i) student
line payments to the
as information about your work placements,
University (in such
ethnic group, relevant
(ii) student study
circumstances only
health records, the
limited information (date
disability classification
or, whilst you are a
of birth and ID numbers)
which you supply to the
student, for professional
will be disclosed);
University and information conduct purposes, (iii)
about criminal offences
your countrys high
(f) to debt collection
and alleged criminal
commission, embassy
agencies acting on behalf offences. The ethnicity
or consulate, (iv) your
of the University in the
information supplied will
academic professionalism
event that you owe money be used to comply with
if your education is
to the University which
the requirements of HESA sponsored by your
is not repaid within the
and equal opportunities
government, (v) in the
appropriate timeframe;
legislation. Information
event that there is serious
on student admissions
concern about your
(g) to: (i) former schools/
and progression will
welfare, such information
colleges, (ii) local
be publicly available;
as is reasonably
newspapers and on
however, it will not be
necessary to help
notice boards for the
possible to identify
safeguard your wellbeing.
purposes of releasing
individuals from this
results or award details
information, which will



D ata Protection And Consent

To Process Information
Parents and Guardians
Kindly note the
University will not release
information about
students to parents or
How we may contact you
Please note that the
University may contact
you by post or by
electronic means
including telephone, text
messages, email or any
other suitable electronic
Students Union
Statement Data
Protection Act 1998
Coventry University
Students Union collects
information about
students in the normal
course of its operations.
This information is
only used for business
relevant to and in the
interests of the Students
Union and its members.
Students are entitled to
access any information
held on files within
the Students Union in
accordance with the Data
Protection Act.

Coventry University
Students Union may
share information about
students with Coventry
University from time to
Enrolment at Coventry
University indicates
consent to the uses
of personal data as
described above. Can I
opt out?
The University required
you to provide consent
to process your personal
data as described
above. However, you
may request that your
personal data is not
used for any or all of the
following purposes:
(i) to inform you
about further study
(ii) to provide Alumni
services and to raise
(iii) for Coventry
Universitys (website)
directory (see paragraph

(iv) by Coventry
University Students
To opt out for any or all
of the purposes (i) (iv)
please write to the Legal
Services Information
Compliance Officer,
Coventry University.
Your Data Protection
Under the Data
Protection Act 1998 you
have a number of rights.
These include but are not
limited to the right to:
1. make a data subject
access enquiry and this
includes being provided
with a copy of your
personal data held by the
University. A small fee is
2. apply to a court for the
rectification, blocking,
erasure or destruction of
inaccurate personal data
relating to you.



D ata Protection And Consent

To Process Information
For more details
concerning these and
your other rights please
refer to the Information
Commissioners Office
If you wish to make a
data subject access
enquiry of the University
or you have a complaint
concerning data
protection issues,
other than IT related
information security,
please contact the Legal
Service Information

Compliance Officer,
Coventry University. If
you have any concerns
relating to IT related
information security,
please contact the
Service Improvement
and Security Manager,
Coventry University.
If you are not satisfied
with the Universitys
proposed resolution
of your complaint
you have the right to
contact the Information
Commissioners Officer

whose contact details

Telephone: 030 123 1113
Address: Wycliffe House,
Water Lane, Wilmslow,
Cheshire, SK9 5AF.
Please note that this
information is not part
of the formal University
Regulations. In cases of
conflict of interpretation,
the formal regulations
take precedence.





S tudent Representation
Student representation
is an important element
of academic life and
is central to University
quality procedures. You
will receive information
regarding this and how
to become a student
representative during your
Induction Programme.

period of office is for the

academic year. Course
Reps represent the
views of their course
mates at Student Forums
and feedback relevant
information to them after
the meetings. Course
Reps can also become
a Module Rep. A Module
Rep is responsible for
collecting feedback for a
specific module on their
course. Being a Course
Rep is a great position
to start off in and there
are an unlimited amount
of Course Rep positions.
To apply please visit:

100 and also have the

opportunity to progress
to Deputy Faculty Chair.
To apply please visit:
Deputy Faculty Chairs

One Deputy Faculty

Chair is elected out
Your views are extremely
of the Senior Course
important in contributing
Reps for every school
to the running and future
within a Faculty during
shape of your course.
semester one. Deputy
There are several levels
Faculty Chairs retain all
of student representation
the same responsibilities
within the Faculty:
as Senior Course Reps
but also act as the
Students Union Faculty
main point of contact
for staff in the School
and attend Faculty level
The Faculty Chair
Senior Course Reps
meetings. It is also their
represents all students
responsibility to support
within the Faculty, it is
Senior Course Rep places the Faculty Chair and act
as a communication link
their responsibility to
are limited, but you can
support all other Student
go straight in at this level between the Senior Reps
and the Faculty Chair.
Reps and liaise with staff if there is a vacancy
and the Students Union.
in your area. Senior
This position would be
This post is elected by
Course Reps receive
an excellent opportunity
students within the Faculty comprehensive training
for Reps who want to get
through the Executive
and are responsible for
more involved at Faculty
Elections, which are held the coordination of their
level and those who are
around Easter each year
own Student Forum and
by the Students Union.
take on the role as either
considering standing
Your Faculty Chair can be Chair or Minute Taker of
for a Faculty Chair
contacted on: ac3100@
the Forum. They also
or Sabbatical Officer
attend a number of other
positions in the future.
University meetings
Deputy Faculty Chairs are
Course Reps
and work closely with
rewarded with a bursary
Course Reps are
Course Reps, University
of 125 for completion of
nominated by fellow
staff and the Students
their duties.
students at the start of
Union. Senior Course
the first term and the
Reps receive a bursary of



S tudent Representation
Reps attend a variety of

academic year and is the

governing body of the
Faculty. This meeting
Student Forums
is attended by Faculty
senior management,
Student Forums are
the Faculty Chair and all
chaired by Senior Course Deputy Faculty Chairs.
Reps and are attended
Faculty Board reports to
by Course Reps and
the Academic Board of
University staff. The
the University which is
meetings are an official
attended by Sabbatical
forum for reps to give
Officers of the Students
feedback and raise
issues regarding their
course with staff. Five
Service Reps
Student Forums are held
per year, two in the first
Service Reps work in
semester and three in
conjunction with the
the second semester.
academic reps (Course
The minutes from these
Rep, Senior Course Reps
meetings are then
etc.). Their role is to liaise
reviewed at the Board of with staff and students
to collect feedback
regarding different
Board of Study
Service areas across
the University including
Boards of Study are
IT, Estates and Library.
a University meeting
Service Reps receive full
attended by Faculty staff, training and chair and
Senior Course Reps
minute monthly meetings
and the Deputy Faculty
with Service area staff, as
Chair. Each Board of
well as attend meetings
with other Reps and
Study is responsible for
the effective delivery,
Senior University staff
evaluation and revision
members. There is one
of modules, courses
Service Rep position per
and the students
faculty per service area.
programmes of studies.
Service Reps receive
Boards of Study report to a bursary of 125 for
the completion of their
Faculty Boards.
duties. If you wish to
Faculty Board
apply please email reps. for an
Faculty Board meets
application form.
three times per
If you have any queries

about the rep system

please contact Grace
Cappy, the Student
Representation Coordinator, on
To find out more and
apply please visit:
Academic Societies
Are you looking to join
up with people from your
own course, get opinions,
and ask questions about
your studies, attend
events that will benefit
you? What better way
to do this than to join
an academic society.
This will give you an
opportunity to meet
students from all the
years, share, and mentor
but most importantly
have fun.
We have many academic
societies that are already
created, visit www.cusu.
org to find your course.
If you cannot find the
course then why not
create your own? Contact
the Societies Coordinator
to discuss how to do this
and for help to guide
you through the process: or 024 7765 5160.





U niversity Calendar
There are a number of important dates that you may wish to add to your diary:
26/09/16 03/10/16
19/12/16 23/12/16 09/01/17 20/01/17
10/04/17 14/04/17 01/05/17 01/05/17
31/07/17 21/08/17
21/08/17 -

Welcome Week
Semester 1 teaching
Last date of enrolment
Last date to request special exam arrangements and
religious reasons (where applicable)
Student Forum Meetings
Students Union Annual General Meeting (no teaching
between 1-3pm)
Student Forum Meetings
Study Break
University Closed
Examination or assessment period
End of semester 1
Semester 2 teaching commences
Student Forum Meetings
All PG semester 1 results to be released on this date by
Student Forum Meetings
Study Break
University Closed (Good Friday and Easter Monday)
Semester 2 examination period
Bank Holiday
End of semester 2
Semester 3 teaching commences
Bank Holiday
Student Forum Meetings
All PG Semester 2 results released by 5pm on this date
Study Break
All Sept start PG student projects hand-in date
Semester 3 Exam/Final assessment period

Other important dates and information can also be found on the registry portal
as follows:



and Safety


Health and Safety Information

To access buildings
You will normally be
able to gain card
access to the ECB
from 0800h to 2200h,
Monday to Friday.
These hours are
normally reduced to
0900h to 1700h during
vacations and at times
during the academic
year the ECB is open
24 hours (Mon-Sat) look for local notices to
confirm dates
The buildings are
closed during
weekends, vacations
and bank holidays.
However, students
can request weekend
access to parts of the
campus that are linked
to their studies and
that are not available
in an open access
area; this should be
discussed with your
Course Director
There are open
access computer
labs available across
the campus refer
to ITS Services for
Health and Safety & Our
Commitment to You
Under the requirements
of the Health and
Safety at Work Act

1974, the University

has a duty to ensure,
so far as reasonably
practicable, the health,
safety and welfare of
all persons affected
by its undertaking.
The University is very
committed to fulfilling
these duties. Coventry
University undertakes to
Safe access to and
from all buildings
owned or controlled by
Safe study areas
Equipment, furnishings
and fittings which are
safe for the purpose
Any necessary
information, instruction
and training, where

implemented in the
interests of health and
Not to interfere with,
or misuse, anything
provided for health
and safety
Report any conditions
or faults considered to
be a hazard
Health and Safety Issues
Any issues that you
may have regarding
health and safety at the
University may be raised
in the following ways:
With your tutor
At your Student Forum
At the Student Union
Advice Centre, The
With the Universitys
Health & Safety Officer
(in the Estates School,
Alma building)

Health and Safety Your

Fire Alarm
Students are expected
All fire alarms in the
University are tested
Act in a responsible
between 0830 and
and sensible manner
1000 every Friday
to ensure their own
morning and will
safety and that of other
sound for some 5-10
persons who may
be affected by their
If the alarm sounds at
any other time, or if it
Co-operate with
continues to sound at
the University by
this time on a Friday
complying with any
policies or procedures



Health and Safety Information

Emergency Evacuation
If you discover a fire:
Sound the alarm by
breaking the glass of
a call point (red box).
These can be found at
entrances and on all
Leave the building
by your nearest exit
and report to the
assembly area. Inform
a member of staff or
a Protection Officer of
your actions.
If the alarm sounds:
Leave the building by
the nearest exit.
Do not congregate
at the entrances
but move to the
designated assembly
If you are aware of the
reason for the alarm,
inform a member of
staff or a Protection
Officer, at the
assembly point.
Do not return to
the building until
authorised to do so.

boxes beside the door &

the lock will be released.
If you do have to break
the glass in any of these
boxes, please inform
a Protection Officer so
that it can be replaced
Disabled Persons:
If you can use the
stairs slowly, wait
for the main body of
people to pass then
make your way down
the stairs.
If you cant use the
stairs, wait in a Refuge
area (any floor within
the stair wells after
they have cleared).
Make sure that
someone knows your
location to report it to a
Protection Officer.

First Aid
Any student needing first
aid treatment should:
Report to Reception
or your School Office
and a first aider will be
called, OR
When the fire alarm
Report to a technician
sounds, all electronic
(if in a labatory) who
locks within the building
will call a first aider,
& for all exit doors should
release automatically. If Contact a first aider
they do not do so, break
if known - lists are
the glass in the green
displayed in each
Emergency Door Release
building by stairs and

lifts, OR
Contact a Protection
Officer Tel: 7363
(internal) 02476
887363 (external)
All accidents should be
reported on the University
Accident Report Form,
available from School
offices or first aiders.
In an emergency, contact
the Protection Service
on: 5555 (internal) 02476
888555 (external)
All students not living
at home should register
with a doctor as soon
as possible and not wait
until they are ill.
The Universitys
Medical Centre is in
The Hub Telephone
024 7655 1725.
NHS Walk-in Centre,
Stoney Stanton Road,
open 0800-2200
Monday to Sunday
(including Bank
Holidays) Tel: 0300
200 0060
NHS Direct, 24 hour
advice line 0845 4647
or www.nhsdirect.nhs.



Health and Safety Information

It is against the law to
smoke in University
This includes the
immediate vicinity of
doorways, windows or
other areas where smoke
may cause a nuisance or
discomfort to others
Take Care of Your
Please remove all litter
from rooms at the end

of each session and

dispose of it in the waste
bins provided.

to raise please contact:

Damage to property
such as graffiti on desks
and walls will result in
disciplinary procedures

Alternatively contact
your nearest building

Elizabeth Smith,
Operations Director,
Please be especially
careful with chewing gum, ext: 7695
(wrap it and bin it).
(02477 657695)

Faculty Facilities and

Health and Safety Issues
If you have any concerns


If you have any other questions or require information

that is not supplied in this handbook please do not
hesitate to contact members of staff in the Faculty for
advice and guidance.