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WORKSHOPS FOR LEADERS

www.exeQserve.com
information@exeQserve.com

Our Company
ExeQserve Corporation started its operations in April
2007. Since then, it has grown and served a number of clients
belonging to different industries such as IT, Manufacturing, Medical,

Real Estate, Pharma, Government,

Retail,

Finance and Service

industries, among others.


Our services include Training, and HROD Consulting.
Through these strategic business units, we offer wide-ranging Human
Resource and Organization Development Solutions.

Contact Us
Address:

Unit B Lot 6 Pearl St., East Fairview Subd., Fairview, Q.C.

Landline:

(02) 893 3199; (02) 846 8054

Email:

information@exeQserve.com

Website

www.exeQserve.com

Facebook
Pages:

ExeQserve Consulting (@exeqserve)


Team Building Facilitators Philippines (@teamfaciph)

www.exeQserve.com
information@exeQserve.com

Our Service Promise


ExeQserve training is not just another training, it is a solution. We recognize
our responsibility in helping you get the most out of your investment and
recommend a comprehensive solution that will help you achieve your
objectives.
Heres how we propose to proceed:
1. Conduct an Executive Briefing to help you and your top management to
understand and appreciate the benefits of our program
2. Pre-workshop Assessment to further enhance the contents of the
workshop and make it more tailor-fitted to your organizations needs and
objective
3. Conduct of Workshop using various learning methodologies including
coaching and mentoring, knowledge management, structured learning
exercises, focused group discussions and action planning. A unique
feature we have during workshop is the personal best leadership project
for leadership workshops or the R.E.A.P (Re-entry Action Plan) for other
workshops; where the participants are encouraged to contextualize
concepts and create their own projects to be implemented back in the
workplace. This will ensure that learning will be brought back and applied
to the workplace.
4. Submission of Post-workshop Report which includes a comprehensive
account of the highlights of the training intervention so as the facilitators
observations and recommendations
5. Conduct a brief follow thru session months after the workshop to
reinforce participants learning.

www.exeQserve.com
information@exeQserve.com

For new leaders


Supervisory
Skills

Basic Supervisory Skills Development

Shift mindset from worker to leader and from boss to leader


Identify the basic management and supervisory tools (P.L.O.C.)

Leadership
Skills

Basics of Leadership

Describe the ingredients of high performance teamwork


Facilitate high performance team culture building
Take on the role of a coach to help members achieve their full potentials.

Coaching

People Management applying Situational


Leadership

Diagnose developmental levels of employees and match them with


corresponding leadership styles.
Describe the activities involved in applying each leadership styles.
Use conversations to form partnerships with employees as a way to help
them contribute to organizational goals.

www.exeQserve.com
information@exeQserve.com

For new leaders


Managing
Meetings

Managing Productive Meetings

Differentiate between a good meeting and a bad one


Describe the elements of good meeting preparation
Ensure participants engagement during meeting
Ensure follow through of actions to be taken after the meeting

Managing
teams

Building and Sustaining High Performing


Teams

Describe the key elements of teamwork


Identify the four stages of team development and what leaders need to
do to facilitate progress towards high performance
Describe the five fundamentals of high team performance as trust,
collaboration, commitment, accountability and focus on results

www.exeQserve.com
information@exeQserve.com

For Supervisors and Managers


Advanced
leadership

Demonstrate value-driven leadership


Use vision to inspire employee performance
Apply their roles as change leaders
Use 360 degrees empowerment to lead at different angles
Use techniques for keeping employees engaged

Managing
change

High Performance Leadership

Leading and Managing Change

Preparing for change management


UnfreezingPreparing people for change
ChangingFacilitating Change
RefreezingSolidifying change and building a culture that embraces
change

Coaching

Coaching and Mentoring

Describe how to introduce coaching & mentoring into the organization


Apply various tactics in Coaching and Mentoring
Describe the nature of the relationships that must be managed in order
to sustain coaching and mentoring

www.exeQserve.com
information@exeQserve.com

For Supervisors and Managers


Managing
Performance

Performance Management

Describe the requirements for the successful implementation of a


performance management system.
Describe the roles managers and employees play in the implementation
of a performance management system.
Understand the components of Performance Management and how each
relates to their managerial or supervisory tasks;
Go through the steps towards successful employee performance
management.

Hiring

Behavioral Interviewing Skills

Define job fit and profile of a right hire


Go through the proper way of scanning the resume and using it as
reference for the interview
Know the right way of using Aptitude and personality test in the
interview process
Prepare for the conduct of interview
Know the important interview dos and donts.
Make hiring decisions based on identified parameters.

www.exeQserve.com
information@exeQserve.com

For Supervisors and Managers


HR
Management Intro to HR for Non-HR

Getting the right people for the right jobs;


Managing their performance ;
Preparing them for bigger responsibilities;
Maintaining Discipline in the workplace; and
Retaining talents

Customer
Service

Service Leadership

Use systems thinking approach to understand the variables that affect


delivery of service and potential sources of customer happiness or
dissatisfaction;
Co-create a vision of how your company will manifest its service culture
in the future.
Establish desired service standards that lead to better internal and
external customer experience.
Agree to adopt a method for complaints handling and service recovery;
Use incidences of service failures as source of learning and process
improvement; and
Create an action plan to develop a customer service and service recovery
policies and procedures

www.exeQserve.com
information@exeQserve.com

Contact Us
Inquire now!
Call us 893 3199 or 8468054
Email us at information@exeQserve.com

www.exeQserve.com
information@exeQserve.com