Professional Documents
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Topic and Speakers
1.30pm - 2.00pm
Registration
2.00pm - 2.15pm
National BCM Program
Opening Address Mr Touw June Wah
Deputy Director, Capacity Building Division Singa-
The National BCM Program pore Business Federation
Mr Touw June Wah
Deputy Director, Singapore Business Federation
2.15pm - 2.40pm
Regulatory Framework
Singapore Standards for Business Continuity Management
SS540
Col Anwar
High points in his career include his involvement in one
of the worst bush fire operations affecting the states of
In his presentation, COL Anwar will share the key New South Wales and Canberra in Australia in 2003 that
claimed the lives of 4 residents in Canberra. For his efforts,
characteristics and the associated risks of the city-state. COL Anwar was awarded the Canberra State Emergency
This will be followed by a brief overview by the Ministry of Medal.
Home Affairs, which is responsible for safety and security
As part of SCDF’s overseas humanitarian assistance, he
matters in Singapore. led a SCDF team to assist in the post-earthquake search
and rescue operations on the island of Nias, Indonesia in
COL Anwar will go on to introduce the Singapore April 2005 (where the Singapore Rescue Team
successfully rescued 2 casualties from the concrete rubble)
Civil Defence Force (SCDF), the concept of operations and and in Yogyakarta in Central Java in August 2006.
the incident management structure that have been put
in-place to prepare and equip the SCDF for a major disas- COL Anwar was also involved in the Nicoll Highway
collapse incident in Singapore in 2004 where he was
ter or emergency in light of the new operating challenges. awarded a state commendation medal for his efforts.
Significantly, COL Anwar will describe the Regionally, COL Anwar was involved in the ASEAN
Committee on Disaster Management (ACDM). He played a
framework of Operations Civil Emergency Plan, which significant role in the formulation, discussion and
provides the SCDF with the mandate to be the Incident negotiation of the first ever ASEAN Agreement on Disaster
Manager for a civil emergency situation in Singapore with Management and Emergency Response (AADMER) that
was signed by the ASEAN Foreign Minister on 26 July
support from the various government agencies. 2005 in Vientienne Lao PDR.
This will be followed by an elaboration of the various He also played a pivotal role in the development of the
Standard Operating Procedures for Regional Standby
operational strategies adopted by the SCDF to deal with Arrangement and Coordination of Joint Disaster Relief and
these new challenges and he will conclude with an Emergency Response Operations (SASOP). Presently,
overview of SCDF’s Public Private Partnership initiatives. he represents SCDF in the United Nation INSARAG Asia
Pacific Regional Group and International Fire Chiefs’
Association of Asia (IFCAA).
Dr Thomas Phelan
First responders are becoming aware of management Dr Phelan is President of Strategic Teaching
issues in addition to tactical operations. They are Associates, Inc. and the author of Emergency
Management and Tactical Response Operations: Bridging
well- trained in tactical response, but not in emergency the Gap (2008, Butterworth-Heinemann). Tom was named
management. With the exception of the fire service, ICS is a Founding Member of the U.S. Department of Homeland
new to first responders. Security by Secretary Tom Ridge, is a member of the IBM
Crisis Response Team, responding to Katrina, and the
Indian Ocean Tsunami.
Emergency management requires skills not learned in
tactical response. Bridging the gap requires educating He serves on the Advisory Board for Canadian Centre for
Emergency Preparedness, on the Editorial Advisory Board
emergency managers in areas such as management, for Disaster Recovery Journal, and is a member of IAEM.
planning, budgeting, grant writing, communication,
personnel supervision, and finance. He has taught EM courses at Onondaga Community
College, Empire State College, and is a consultant to
Clearview Management, IT Crisis, Virtual Corporation,
These areas of expertise are better taught and learned in the American Institutes for Research, and Vantage HRS.
college degree programs than in tactical response Clients he has served are FDIC, USDA/APHIS, Boeing,
Disney, Verizon, States of California and Missouri, City
sessions in the fire and law enforcement fields. The gap of New York, Price Waterhouse Coopers, Sanofi Pasteur,
indeed has widened between first responders and Wyeth Pharmaceuticals, the Nuclear Regulatory
emergency managers. Dr. Phelan will explore this chasm Commission, Pearson Technologies, the Department of
the Army, and several municipalities.
further and offer alternatives to close it off.
Tom served with DMORT in St. Gabriel, Louisiana (2005),
at the World Trade Center (2001), and received the New
York State Senate Liberty Award for his service at Ground
Zero.
The National BCM Programme, a $30 million initiative was Coverage includes :
launched on 1st December 2008 to engage the private
Salary/Training of staff involved in the BCM
sector in building economic resilience through the Certification Project
attainment of BCM certification (Based on SS 540 or
equivalent). The government will be providing financial Cost of Engaging 3rd Party Consultancy to
incentives to defray the cost of BCM-adoption to support SS540 or equivalent BCM certification
encourage more companies or SMEs to be BCM-ready.
BCM Certification Cost
After the Influenza A H1N1 outbreak in April 2009, many IT Hardware/Software needed to implement BCM
enterprises now see flu pandemic as a threat to business
continuity. As a part of the National BCM Programme,
the Flu Pandemic Business Continuity Programme was
launched on 6th October 2009 to help businesses prepare
to deal with the flu pandemic situation. It is also a stepping
stone to encourage businesses to move towards full
adoption of Business Continuity Management.
Top 10 Rules for Disaster / Crisis Management Mr Wong is armed with multiple years of experience in
the BC/DR consulting practice, hands-on implementation,
actual activation, and training, he has a thorough
1. Remain Calm understanding of Business Continuity and Disaster
2. Respond Decisively Recovery Management requirements from organisations
3. Don’t point fingers or fix blame in diverse sectors including Government, Manufacturing,
Banking, Tourism, and Transportation in the region and of
4. Show patience and compassion –listen which involve entities of different sizes (from multinational
5. Maintain your sense of humor corporations to small businesses).
6. Tell the truth, and tell it often…..you cannot over
In his various projects, Mr. Wong has assisted many
communicate organizations to develop and implement Emergency
7. Do it right…the first time Preparedness, Business Continuity and IT Disaster
8. Build and follow your plan effectively Recovery Plans.
BCM Institute’s implementation methodology has been modulated for ease of transference and
multiple standards implementation within a single core framework. The framework is based on the
Singapore Standards (SS540), The Australian/New Zealand Standards (ANZ 5050, the American
NFPA 1600 standards) and the British 25999 standards. This methodology, have been a unique
BCM Institute practice after having trained BCM Professionals from over 36 countries.
ANZ 5050
NFPA 1600
Developing C3
Capacity . Capability . Competence
Resilence
Certification Funding
To support organisational or corporate resilience,
BCM Institute has incorporated our BCM
Methodology into a multi-faceted process to
support an end to end BCM need suited for
industries and projects across the program.
4.
External SS540/BS25999 Audit
3. Internal Audit
1.
Program Risk Analysis Business Recovery Plan Test
Management & Impact Strategy Development &
Review Analysis Exercises
www.bcm-institute.org
Email: info@bcm-institute.org
Developing C3
Capacity . Capability . Competence
Governance
The Business Continuity Governance and Compliance courses are designed to establish an understanding
of the BCM Standard, the BCM framework, policies, guidelines, the BC planning methodology and the other
national standards and best practices.
BCM Institute have trained professionals and auditors of the leading international Certification Bodies
providing BCM Management Systems such as the SS540 and BS 25999. The BCM 8040 is a pre-requisite
for registered BCM Institute professional implementation vendors/practitioners.
As part of a capability development program to increase the level of competency amongst the industry and
regulatory bodies, the BCM 8040 (BCM Lead Auditor) and BCM 840 (BCM Auditor) is open to qualified
public and private participants. National funding is available for qualified participants in Singapore.
www.bcm-institute.org
Email: info@bcm-institute.org
Developing C3
Capacity . Capability . Competence
Professional
Domain
Examination
Knowledge
Referee’s
Experience Assessment
www.bcm-institute.org
Email: info@bcm-institute.org
Developing C3
Capacity . Capability . Competence
Practitioner
Education Experience
Growth Mentor
In supporting of the industry needs the, BCM Institute Practitioner Program, leads the development
of the BC-DR Industry by imparting methodology and key knowledge to qualified practitioners in
providing services to organisations across the region.
Currently available in Singapore and Malaysia, the program will be made available across ASEAN
as part of the industry capability development efforts. Industry practitioners includes BC-DR Con-
sultants, 2nd /3rd Party Auditors and Certification Bodies.
Partnering with Senior Consultant and BC-DR Firm, BCM Institute integrates knowledge through
education with practical industry experience and qualitative controls. Practitioners are able to pro-
vide BD-DR services with the employment of BCM Institute methodology and tools made available
through an industry capability building program.
www.bcm-institute.org
Email: info@bcm-institute.org
Education
Enhanced
CITREP
Endorsed !
Professional Developement
International
Independent Peers
Thought Leadership
BCM Institute
F orum
BCM Institute
B CMpedia
Business Continuity
BCM 354 -
Implementing BCM
The 2-day or 4 half-day instructor-led modules will focus on reinforcing the fundamental theories and concepts established through the 1-day BCM-240 course.
Instructors will discuss and demonstrate or relate these concepts to real life practices. The instructors will describe and explain how these concepts are applied
within organizations. Participants will be guided on the completion of the necessary documentation which is made complimentary by the institute.
Course Objectives:
BCM-354 is a “hybrid” course is designed as well-paced course; which will provide participants with essential and key BCM concept, as well as practical
knowledge. After the course, participants will be empowered and be able to:
* Have a better understanding of the SS540 BCM framework, BCM fundamentals, scope and definitions; the BCM
Planning Methodology
* Conduct an effective risk assessments and business impact analysis
* Identify possible threats that may disrupt critical business functions in the organisations
* Identify and evaluate business unit continuity and recovery strategies
* Develop business unit or functional responses, recovery and resumption procedures and processes.
* Identify and conduct analysis of Business requirements to recover critical business function.
* Strengthen organizational resiliency to counter major incidents and disasters.
* Implement a BCM planning project with alignment to the SS540 Singapore Standards
BCM-354 is designed for Middle Management, Department Representatives, Business Unit BCM Coordinators;
BC/DR Managers.
Organization who are keen in getting the entire Business Unit BCM Coordinators to re-visit the entire BCM processes
Organization who needs to prepare their BC team to implement BC plan to meet the SS540 certification
Enhanced
CITREP
Endorsed!
www.bcm-institute.org
Email: info@bcm-institute.org
BCM 5000 -
Implementing and Managing
BCM
BCM-5000 is an advanced level Business Continuity Management course with a 150-Multiple Choice Question (MCQ) based examination, following the
successful completion of the course. This workshop is primarily designed for advanced professionals who have a high degree of exposure to and
understanding of BCM, such as BC managers, planners, and project managers. It is the institute’s most comprehensive BCM course for those who are new to
BCM or intend to embark on this as his/her BCM professional career. The workshop curriculum will enable participants to get an extremely thorough
understanding of the 7 BCM Body of Knowledge or BCM COK for BCM Practitioners, the globally recognized methodology for implementation and maintenance
of BCM programs. Post the workshop; participants should have acquired the skills and understanding to be able to drive complex BCM programmes and BC
projects for the entire organisation. Participants who successfully clear the certification workshop on the morning of the 5th day will be able to apply for
certification as Business Continuity Certified Experts (BCCE).
Participants will acquire the essential skills and knowledge of project management, risk analysis and review, business impact analysis, recovery strategy, plan
development, testing and exercising and program management. BCM-5000 will also introduce the essential steps of developing business continuity and
disaster recovery strategies, design and implementation of BC plans, preparing and conducting awareness and training programmes.
This course will provide participants with the detailed concepts, skills and knowledge to:
* Identify possible threats that may disrupt critical business functions in the organization.
* Strengthen organisational resiliency to counter major incidents and disaster.
* Identify and analyse business requirements to recover critical business function.
* Develop business continuity and recovery strategies.
* Develop and implement comprehensive BC plans.
* Create and develop BCM awareness and training programme.
* Conduct exercises and tests.
* Implement BCM audit and assessment programmes to ensure BC plan effectiveness.
* Drive organization-wide BCM Program.
* Ensure effective program management on an ongoing basis
* BC Managers and Practitioners tasked to drive corporate level BCM programmes will reap.
Participants will acquire the skills required to drive a full spectrum of complex BCM programmes and BC projects for the entire organization, keeping Business
Continuity (BC) plans current. They will be equipped with complete skills set to guide and lead their BC departments and team to corporate level
organization-wide BCM implementation, testing and exercising, assessment and evaluation of BC plans periodically.
Experience professionals from the security, risk management, facility, IT security, business operations who have direct or indirect responsibilities may also
apply.
Enhanced
CITREP
Endorsed!
www.bcm-institute.org
Email: info@bcm-institute.org
BCM 8040 -
BCM Lead Auditor
This course will provide participants with the concept and knowledge to:
* Have good understanding of the SS540:2008 Business Continuity Management Standard and its requirements.
* Differentiate the various types of audits.
* Have knowledge of the key attributes of the management system auditor/lead auditor.
* Understand the audit process and framework
* Prepare an audit checklist and standardized audit program
* Conducting pre-audit or opening meeting
* Conduct site audits
* Collect audit evidences
* Determine non-conformities of BCMS requirements based on SS540:2008
* Write non-conformity audit reports
* Know the areas for follow-up and corrective actions after the audit
Who should attend:
* Audit Directors and Senior Audit Managers with responsibilities for BCM audit
* Professionals responsible for auditing a Business continuity management system
* Practitioners who will be required to perform BCM audits
* Participants planning to perform self-assessments
* Consultants planning to provide independent audits
* Existing auditors who will be performing Business Continuity Management audits
Pre-requisites, Course Type and Certification Award:
More than 1-year of BCM implementation and/or QMS/Certification Body Auditing experience, Organisation’s Internal Auditors
Enhanced
CITREP
Endorsed!
www.bcm-institute.org
Email: info@bcm-institute.org
BCM - 840
BCM Auditor
Course Objectives:
The 3 1/2-day course would cover the following topics, where participants will master:
More than 1-year of BCM implementation and/or QMS/Certification Body Auditing experience, Organisation’s Internal Auditors
Participants who successfully attended the workshop and successfully completed the certification examination (with a 75% passing score) on the morning of
the 4th day will be able to apply for certification as Business Continuity Certified Auditor (BCCA).
Enhanced
CITREP
Endorsed!
www.bcm-institute.org
Email: info@bcm-institute.org
DRP 5000 -
Implementing and Managing
IT DRP
This course is intended for experienced IT disaster recovery (DR) planners. All aspects of IT DR planning will be discussed.
Participants will review the Business Continuity (BC) & DR Planning (DRP) Model and all aspects of creating the DR plan and managing the planning process.
In addition, the course includes sections on exercising and maintaining the DR plan.
Have a thorough understanding of the BCM and DR Planning Methodology and the plan development and
maintenance process
Understand IT DRP Life Cycle Program Management
Develop DR Plans; initial implementation and notification, design and planning, disaster declaration and escalation, recovery and resumption strategies,
maintenance, execution and normalisation.
Develop , define and implement IT DRP Policies
Be familiar with the proven method of developing DR plans including preparation and documentation of IT DR plans
The course offers practicality and comprehensive, disaster recovery and emergency responses preparedness training essences designed to arm the key
person with adequate knowledge and skills to protect the organization and its assets in time of disaster. Participants will acquire the skills and understanding
required to drive a full spectrum of complex IT DRP programmes and projects for the entire organization, effectively plan, guide, coordinate tasks and activities,
and manage IT DRP plans and projects, gain exposure to address challenges and complexities associated with managing IT DRP project or programme.
Participants should possess at least one year of IT or related experience especially in the area of IT disaster recovery.
Participants who do not have the necessary experience but would like to undergo a comprehensive DR training may also attend. They are expected to be
awarded with a lower level certification, Disaster Recovery Certified Specialist or DRCS should they successfully complete the DRCE exam. Once they have
acquire the necessary experience, they can proceed to upgrade to DRCE without re-taking the examination
1 year DRP experience. This is a 150-MCQ examination-based course, leading to the following certification:
*Disaster Recovery Certified Expert (DRCE):
- Awarded to participants who successfully completed their DRCE examination, with verifications of the participant’s experience by BCM INSTITUTE.
Enhanced
CITREP
Endorsed!
www.bcm-institute.org
Email: info@bcm-institute.org
The Leading Business Continuity And Disaster Recovery Institute
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Education
Conducting and administering courses and exams.
Professional Development
Provide a career path and a common body of knowledge for business continuity and disaster recovery professionals.
Thought Leadership
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