Business Continuity Management

Bridging Economic Defence and Civil Defence

3P Public Private Partnership –

Closing the Gap between Emergency Management &
Corporate First Responders
25th June 2010, Holiday Inn Atrium, Singapore

Organised By:
Sponsored By:
 Topic and Speakers

1.30pm - 2.00pm
Registration

2.00pm - 2.15pm
National BCM Program
Opening Address Mr Touw June Wah
Deputy Director, Capacity Building Division Singa-
The National BCM Program pore Business Federation
Mr Touw June Wah
Deputy Director, Singapore Business Federation

2.15pm - 2.40pm

Threats and Trends: Business Continuity Management

Dr Goh Moh Heng Closing the Gap on Emergency
President, BCM Institute Management and First Responders
Dr. Thomas Phelan
Founding Member U.S. Department of
Homeland Security President,
2.40pm - 3.25pm Strategic Teaching Associates

SCDF Emergency Management and Engagement of Stakeholders

Col. Anwar Abdullah
Director of Operations
Singapore Civil Defence Force

3.25pm -3.55pm SCDF Emergency Management &

Engagement of Stakeholders
Tea Break Col. Anwar Abdullah
Director of Operations,
Singapore Civil Defence Force
3.55pm -4.40pm

Closing the Gap on Emergency Management and Corporate

First Responder
Dr Thomas Phelan
Founding Member of U.S Department of Homeland Security,
President of Strategic Teaching Associates
Threats and Trends :
Business Continuity Management
Dr Goh Moh Heng
4.40pm - 5.00pm President, BCM Institute

Start from Strategy, Not Technology:

Business Continuity Management
Mr Wong Kim Poh
BC / DR Consultant and Engagement Manager,
IBM Global Technology Services
Start from strategy, not technology :
5.00pm - 5.30pm Business Continuity Management
Mr Wong Kim Poh
BC/DR Consultant and Engagement Manager,
BCM 3P Panel Discussion and Certificate Award Ceremony IBM Global Technology Services
Q&A

Organised By: Sponsored By:

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 Strengthening Corporate Resilience
Business Continuity Management

“ ...the Government views corporate resilience as a national priority” ADDRESS BY PROF S

  JAYAKUMAR, DEPUTY
PRIME MINISTER AND
“Firstly, to enhance corporate resilience in Singapore, selected COORDINATING
Government or public agencies will consider tenderers’ level of BCM- MINISTER FOR
NATIONAL SECURITY AT
readiness as part of the procurement process.“ THE NATIONAL
  SECURITY SEMINAR ON
FRIDAY
“Secondly, to encourage more companies or SMEs to be BCM-ready, the 7 NOVEMBER 2008
government will be providing financial incentives to defray the cost of
BCM-certification.“
 
“To better reach out to businesses, SPRING Singapore and the
Singapore Business Federation, or SBF, will jointly drive this national initiative.”
 

Regulatory Framework
Singapore Standards for Business Continuity Management
SS540

Monetary Authority of Singapore, Business Continuity Management Guidelines

Financial Institution and Financial Utility Provider

Singapore Exchange (SGx) Rules on Business Continuity Management

Member firms of the Singapore Exchange

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 Business Continuity Management is a holistic
management process that identifies potential impacts which
threaten an organization and provides a framework for building
organizational resilience with the capability of an effective response
that safeguards the interests of its key stakeholders, reputation,
brand and value-creating activities.

Source: SS540 Singapore Standard on Business

Continuity Management SS 540:2008
www.ss540.org

WHY BUSINESS CONTINUITY MANAGEMENT?

Protect organisation against potential threats;
protect life and assets

Protect interests of shareholders and investors

Minimise impact and losses – people, information and

infrastructure assets

Enhance confidence of stakeholders and the public

Improve organizational (process) resiliency and

operational robustness

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SCDF Emergency Management & Engagement
Of Stakeholders
Col Anwar
In his presentation, COL Anwar will share the key
characteristics and the associated risks of the city-state.
This will be followed by a brief overview by the Ministry of
Home Affairs, which is responsible for safety and security
matters in Singapore.
COL Anwar will go on to introduce the Singapore
Civil Defence Force (SCDF), the concept of operations and
the incident management structure that have been put
in-place to prepare and equip the SCDF for a major disas-
ter or emergency in light of the new operating challenges.
Significantly, COL Anwar will describe the
framework of Operations Civil Emergency Plan, which
provides the SCDF with the mandate to be the Incident
Manager for a civil emergency situation in Singapore with
support from the various government agencies.
This will be followed by an elaboration of the various
operational strategies adopted by the SCDF to deal with
these new challenges and he will conclude with an
overview of SCDF’s Public Private Partnership initiatives.
Organised By:
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COL Anwar Abdullah, Director of Operations, has been with
the Singapore Civil Defence Force for 17 years. He holds a
Master of Science in Risk Crisis and Disaster Management
and a Bachelor of Economics Degree (Hons). Previous
appointments held by COL Anwar include Commander of
the 2nd Civil Defence Division, Chief Instructor at the Civil
Defence Academy and Head of Doctrine and Development.
High points in his career include his involvement in one
of the worst bush fire operations affecting the states of
New South Wales and Canberra in Australia in 2003 that
claimed the lives of 4 residents in Canberra. For his efforts,
COL Anwar was awarded the Canberra State Emergency
Medal.
As part of SCDF’s overseas humanitarian assistance, he
led a SCDF team to assist in the post-earthquake search
and rescue operations on the island of Nias, Indonesia in
April 2005 (where the Singapore Rescue Team
successfully rescued 2 casualties from the concrete rubble)
and in Yogyakarta in Central Java in August 2006.
COL Anwar was also involved in the Nicoll Highway
collapse incident in Singapore in 2004 where he was
awarded a state commendation medal for his efforts.
Regionally, COL Anwar was involved in the ASEAN
Committee on Disaster Management (ACDM). He played a
significant role in the formulation, discussion and
negotiation of the first ever ASEAN Agreement on Disaster
Management and Emergency Response (AADMER) that
was signed by the ASEAN Foreign Minister on 26 July
2005 in Vientienne Lao PDR.
He also played a pivotal role in the development of the
Standard Operating Procedures for Regional Standby
Arrangement and Coordination of Joint Disaster Relief and
Emergency Response Operations (SASOP). Presently,
he represents SCDF in the United Nation INSARAG Asia
Pacific Regional Group and International Fire Chiefs’
Association of Asia (IFCAA).
He is also the Executive Director of the National Fire and
Civil Emergency Preparedness Council (NFEC), a national
body responsible to promote fire prevention and civil
emergency preparedness to make Singapore a safe and
secure nation.
Sponsored By:
Closing The Gap On Emergency Management &
First Responders
Dr Thomas Phelan
In the U.S. there has been major reform in the
management of emergencies, disasters and catastrophes
through the introduction of the National Incident
Management Systems (NIMS) and the nationalization of
the Incident Command System (ICS).
First responders are becoming aware of management
issues in addition to tactical operations. They are
well- trained in tactical response, but not in emergency
management. With the exception of the fire service, ICS is
new to first responders.
Emergency management requires skills not learned in
tactical response. Bridging the gap requires educating
emergency managers in areas such as management,
planning, budgeting, grant writing, communication,
personnel supervision, and finance.
These areas of expertise are better taught and learned in
college degree programs than in tactical response
sessions in the fire and law enforcement fields. The gap
indeed has widened between first responders and
emergency managers. Dr. Phelan will explore this chasm
further and offer alternatives to close it off.
Organised By:
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Dr Thomas Phelan, Ed.D., Associate Professor at
American Public University’s School of Public Safety and
Health, is also an adjunct instructor in the Elmira College,
Emergency Management Concentration, M.S. Degree
program.
Dr Phelan is President of Strategic Teaching
Associates, Inc. and the author of Emergency
Management and Tactical Response Operations: Bridging
the Gap (2008, Butterworth-Heinemann). Tom was named
a Founding Member of the U.S. Department of Homeland
Security by Secretary Tom Ridge, is a member of the IBM
Crisis Response Team, responding to Katrina, and the
Indian Ocean Tsunami.
He serves on the Advisory Board for Canadian Centre for
Emergency Preparedness, on the Editorial Advisory Board
for Disaster Recovery Journal, and is a member of IAEM.
He has taught EM courses at Onondaga Community
College, Empire State College, and is a consultant to
Clearview Management, IT Crisis, Virtual Corporation,
the American Institutes for Research, and Vantage HRS.
Clients he has served are FDIC, USDA/APHIS, Boeing,
Disney, Verizon, States of California and Missouri, City
of New York, Price Waterhouse Coopers, Sanofi Pasteur,
Wyeth Pharmaceuticals, the Nuclear Regulatory
Commission, Pearson Technologies, the Department of
the Army, and several municipalities.
Tom served with DMORT in St. Gabriel, Louisiana (2005),
at the World Trade Center (2001), and received the New
York State Senate Liberty Award for his service at Ground
Zero.
Tom earned a Doctorate from Syracuse University, and
has consulted and presented in the United States,
Canada, United Kingdom, India, Sri Lanka, and
Singapore.
Tom can be contacted at drtom@drtomphelan.com.
See also
www.drtomphelan.com.
Sponsored By:
National Business Continuity Management
(BCM) Program

Mr Touw June Wah, Deputy Director, Capacity Building

Division, Singapore Business Federation (SBF), oversees
the National Business Continuity Programme to help
Singapore companies to be ready in terms of business
continuity. Prior to joining SBF, June Wah has more than
10 years of experience in strategic and operational
planning in various industries, including aviation, logistics
and distribution as well as healthcare industries.
Mr Touw June Wah

Singapore Business Federation (SBF) has a

vision of encouraging and enabling more Singapore-based
companies and SMEs to augment the robustness of their
operation through BCM adoption. A BCM-ready private
sector will help enhance Singapore’s reputation as a Coverage of Support
Trusted Hub for reliable and quality service. Collectively,
SMEs or larger companies can apply for
the preparedness for crises will enhance the nation’s support to defray part of the cost of obtaining the
resilience to crises. SS540 Certification of up to 70%

The National BCM Programme, a $30 million initiative was Coverage includes :
launched on 1st December 2008 to engage the private
Salary/Training of staff involved in the BCM
sector in building economic resilience through the Certification Project
attainment of BCM certification (Based on SS 540 or
equivalent). The government will be providing financial Cost of Engaging 3rd Party Consultancy to
incentives to defray the cost of BCM-adoption to support SS540 or equivalent BCM certification
encourage more companies or SMEs to be BCM-ready.
BCM Certification Cost

After the Influenza A H1N1 outbreak in April 2009, many IT Hardware/Software needed to implement BCM
enterprises now see flu pandemic as a threat to business
continuity. As a part of the National BCM Programme,
the Flu Pandemic Business Continuity Programme was
launched on 6th October 2009 to help businesses prepare
to deal with the flu pandemic situation. It is also a stepping
stone to encourage businesses to move towards full
adoption of Business Continuity Management.

Learn on how SBF plans to roll out the National BCM

Programme and support Singapore-based enterprises to
become BCM resilient and enhance their overall economic
competitiveness.

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Threats and Trends :
Business Continuity Management

Dr Goh Moh Heng is the President of BCM Institute and

Dr Goh Moh Heng
Floods, fires and accidents are not the only threats
businesses in Singapore is face. Although stable and peaceful,
as a metropolitan international hub, businesses in Singapore
faces threats internally and externally. Emerging threats to
businesses in Singapore and the Region is a serious cause for
concern for many international and local businesess. What are
the impacts of these threads?
The missing link in Business Continuity Management: As BCM
begins to mature in large organisations, many SMEs have yet
to start their infancy stages into BCM as a strategic part of their
business. Even in entering mature a vital missing link is
ensuring an organisation BCM Program and Plans is synergised
with agency operational plans such as the corporate first
responders.
Increasingly, board members are called to be accountable for
the governance of their organisation, which includes the ability
for businesses to recover after a disruption in the increasingly
varied threats such as terrorism, pandemic and fires. Regulators
have put in place requirements such as the MAS BCP
Guidelines for Financial Institutions and Singapore Stock
Exchange Rules for Public Listed Companies. With the
announced plans of incorporating BCM as part of the
government vital procurement process the need for a structured
BCM Governance and Compliance is adamant.
the Managing Director of GMH Continuity Architects.
Armed with his primary areas of expertise, which include
Business Continuity Management, Disaster Recovery
Planning (DRP), contingency planning and Crisis
Management, Dr Goh Moh Heng has helped many
organizations, particularly those operating in the Asia
Pacific and Middle-East Region.
Prior to establishing BCM Institute and GMH Continuity
Architects, Dr Goh Moh Heng held senior positions with
a number of large organizations. During his career with
the Government of Singapore Investment Corporation, he
was responsible for all aspects of its BC and contingency
planning. At Standard Chartered Bank, he responsible for
overseeing global implementation of its BC management
and planning. He also managed the BC practice at
PriceWaterhouse Coopers.
Dr Goh Moh Heng also headed the development team
responsible for developing the Singapore Standard
(SS507:2004) for Business Continuity/Disaster Recovery
(BC/DR) service providers. The SS507 is the base
document for the ISO/IEC 24762 Guidelines for
Information and Communications Technology (ICT) for
Disaster Recovery (DR) Services. Dr Goh Moh Heng was
instrumental in the implementation of the Singapore
Standard SS540:2008 for BCM. Dr Goh Moh Heng is the
Senior Advisor to the China Business Continuity
Management Professional Committee, a
quasi-government agency responsible for BCM throughout
China.

A pitfall for many organisation in implementing any

program, inclusive of BCM, is the inability to sustain such
programs in the long run. Organisation often seek external
assistance as a quick and easy way to implementing their
program and face difficulties when consultants or vendors
complete their assigned projects. A strategy that have been
used by practitioners around the region is a holistic process in
methodologically implement BCM in an organisation by building
competency and capacity within the organisation, industry and
professionals.

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Threats and Trends :
Business Continuity Management

Wong Kim Poh is currently the BC (Business Continuity)

/ DR (Disaster Recovery) Consultant and Engagement
Manager of the Global Technology Services group, IBM.

He is tasked with BC/DR Architecture Design & Build,

Business Continuity Management Framework Review,
Emergency Incident Response and Management, Risk
Assessment, Business Impact Analysis, and Recovery
Mr Wong Kim Poh Strategies Implementation and Testing.

Top 10 Rules for Disaster / Crisis Management Mr Wong is armed with multiple years of experience in
the BC/DR consulting practice, hands-on implementation,
actual activation, and training, he has a thorough
1. Remain Calm understanding of Business Continuity and Disaster
2. Respond Decisively Recovery Management requirements from organisations
3. Don’t point fingers or fix blame in diverse sectors including Government, Manufacturing,
Banking, Tourism, and Transportation in the region and of
4. Show patience and compassion –listen which involve entities of different sizes (from multinational
5. Maintain your sense of humor corporations to small businesses).
6. Tell the truth, and tell it often…..you cannot over
In his various projects, Mr. Wong has assisted many
communicate organizations to develop and implement Emergency
7. Do it right…the first time Preparedness, Business Continuity and IT Disaster
8. Build and follow your plan effectively Recovery Plans.

9. Don’t take on too much – delegate

10. Demonstrate Leadership and Confidence

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BCM Planning Methodology

BCM Institute’s implementation methodology has been modulated for ease of transference and
multiple standards implementation within a single core framework. The framework is based on the
Singapore Standards (SS540), The Australian/New Zealand Standards (ANZ 5050, the American
NFPA 1600 standards) and the British 25999 standards. This methodology, have been a unique
BCM Institute practice after having trained BCM Professionals from over 36 countries.

BCM International Standards

BS 25999 SS540

ANZ 5050

NFPA 1600
 Developing C3
Capacity . Capability . Competence

Resilence
Certification Funding
To support organisational or corporate resilience,
BCM Institute has incorporated our BCM
Methodology into a multi-faceted process to
support an end to end BCM need suited for
industries and projects across the program.

To implement a long term sustainable BCM Assessment Competency

program, an integrated holistic approach is Development
necessary to ensure not only continuity of the
business but of the BCM program itself. In
partnership with various agencies, consultants,
vendors and certification bodies. BCM Institute Implementation
provides an engaged platform for an end to end
implementation of BCM starting funding and
competency development.

Holistic BCM Implementation

4.
External SS540/BS25999 Audit

3. Internal Audit

2. BC-DR Test / Exercise

Business Continuity Reports – BC Plan

1.
Program Risk Analysis Business Recovery Plan Test
Management & Impact Strategy Development &
Review Analysis Exercises

The roadmap in implementing a complete BCM in an organisational is defined as above. Organisation

would need to develop their Business Continuity Plan that is both measurable and practical. The plan must
be tested against a set rigor to ensure that it works. It is a requirement for certified organisation to develop
capability, internally or externally to audit their BCM to ensure a sound organisational governance.

www.bcm-institute.org
Email: info@bcm-institute.org
 Developing C3
Capacity . Capability . Competence

Governance
The Business Continuity Governance and Compliance courses are designed to establish an understanding
of the BCM Standard, the BCM framework, policies, guidelines, the BC planning methodology and the other
national standards and best practices.

BCM Institute have trained professionals and auditors of the leading international Certification Bodies
providing BCM Management Systems such as the SS540 and BS 25999. The BCM 8040 is a pre-requisite
for registered BCM Institute professional implementation vendors/practitioners.

As part of a capability development program to increase the level of competency amongst the industry and
regulatory bodies, the BCM 8040 (BCM Lead Auditor) and BCM 840 (BCM Auditor) is open to qualified
public and private participants. National funding is available for qualified participants in Singapore.

* For external auditors * Intermediate BCM Auditor

* QMS/QA Auditors/Certification * For Internal Auditors
Body Auditors * Procurement Officers
* Experienced Financial Auditors
* Experienced BCM Practitioners

BCM-8040 is an advanced level BCM-840 is a 3.5 day intermitted level

Business Continuity Management (BCM) auditing business continuity
Audit course with a 150-Multiple Choice management course with a 50 multiple
Question (MCQ) based examination, choice question examination on the
following the successful completion of the last day. Each candidate must achieve
course. a score of 75% or higher to be eligible
to apply for the BC Certified Planner
This workshop is primarily designed (BCCP) Certification. This course
for system auditor and /or lead auditor provides the Internal Audit framework
to conduct assessments based on the that enables companies in Singapore to
SS540:2008 Business Continuity develop and enhance their audit
Management Standard. As a qualified capabilities to help meet this BCM
BCM Auditor or Lead Auditor, he or she is readiness using the new SS540:2008
to decide on behalf of the client/s on the standard.
compliance and effectiveness of the
audited organisation’s business continuity This is primarily achieved through the
management system in meeting equipping of internal auditors with the
SS540:2008 requirements. requisite skills, tools & knowledge to
plan control and eventually lead
  BCM-related audits in accordance with
the requirements of Singapore’s
National BCM Standard - SS 540:2008.

www.bcm-institute.org
Email: info@bcm-institute.org
 Developing C3
Capacity . Capability . Competence

Professional

The T-Shaped PMET

In the new economy, each professional
is no longer confined to their professional
domains. The creation of a T-Shaped
professional is an increasing necessity
in career development and progression.
The ability of a professional to integrate
various domain knowledge and
expertise on top of their current Aside from certifying practitioners and
profession is a mark of a successful auditors, BCM Institute have trained
T-Shaped professional. many professionals from Fortune 500
companies inclusive of Top 50 Global
Fortune 500 across Asia Australia Pacific
and Middle East.

Domain
Examination
Knowledge

Referee’s
Experience Assessment

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Email: info@bcm-institute.org
 Developing C3
Capacity . Capability . Competence

Practitioner

Education Experience

Growth Mentor

In supporting of the industry needs the, BCM Institute Practitioner Program, leads the development
of the BC-DR Industry by imparting methodology and key knowledge to qualified practitioners in
providing services to organisations across the region.

Currently available in Singapore and Malaysia, the program will be made available across ASEAN
as part of the industry capability development efforts. Industry practitioners includes BC-DR Con-
sultants, 2nd /3rd Party Auditors and Certification Bodies.

Partnering with Senior Consultant and BC-DR Firm, BCM Institute integrates knowledge through
education with practical industry experience and qualitative controls. Practitioners are able to pro-
vide BD-DR services with the employment of BCM Institute methodology and tools made available
through an industry capability building program.

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Email: info@bcm-institute.org
 Education

Enhanced
CITREP
Endorsed !

Professional Developement

International
Independent Peers

Thought Leadership

BCM Institute
F orum
BCM Institute
B CMpedia
Business Continuity
 BCM 354 -
Implementing BCM

P1. Program Test &

Management Exercise
Risk Analysis Business Recovery Plan
& Review Impact Analy- Strategy Development
Fundamentals P2. Program
of BCM Management

Day 1 Day 2 Day 3 Day 4 Day 5

Each Session is a minimum of 2 weeks apart

Duration: 3½ days  (Inclusive of ½ day 100-Multiple Choice Question (MCQ) based examination)
 
Course comprises of 1-day E-learning or 1-day of BCM-240 instructor-led training course.  This is followed by 4 half-day instructor-led sessions conducted over
an elapse time period of 2 to 3 months. It is useful for organization to develop its BC plan or review its current BC plans using the BCM Planning Methodology.
This intermediate course enables the participants to use the e-learning modules or classroom instructor-led training to prepare themselves for the
fundamental in business continuity management.  This is followed by a 2-day or 4 half-day intensive instructor-led class room sessions. The e-learning modules
are designed and categorized into self-paced learning modules for the participants to establish a basic understanding of the SS540 Singapore BCM
Standard, the BCM framework, policies, guidelines, the BC planning methodology and the other national standards and best practices. The e-learning modules
will complement the instructor-led modules.  It is optional that the E-learning module be converted to a one day course if it is conducted in-house.

The 2-day or 4 half-day instructor-led modules will focus on reinforcing the fundamental theories and concepts established through the 1-day BCM-240 course.
Instructors will discuss and demonstrate or relate these concepts to real life practices. The instructors will describe and explain how these concepts are applied
within organizations.  Participants will be guided on the completion of the necessary documentation which is made complimentary by the institute.

Course Objectives:

BCM-354 is a “hybrid” course is designed as well-paced course; which will provide participants with essential and key BCM concept, as well as practical
knowledge. After the course, participants will be empowered and be able to:

* Have a better understanding of the SS540 BCM framework, BCM fundamentals, scope and definitions; the BCM
Planning Methodology
* Conduct an effective risk assessments and business impact analysis
* Identify possible threats that may disrupt critical business functions in the organisations
* Identify and evaluate business unit continuity and recovery strategies
* Develop business unit or functional responses, recovery and resumption procedures and processes.
* Identify and conduct analysis of Business requirements to recover critical business function.
* Strengthen organizational resiliency to counter major incidents and disasters.
* Implement a BCM planning project with alignment to the SS540 Singapore Standards

Who should attend:

BCM-354 is designed for Middle Management, Department Representatives, Business Unit BCM Coordinators;
BC/DR Managers.
Organization who are keen in getting the entire Business Unit BCM Coordinators to re-visit the entire BCM processes
Organization who needs to prepare their BC team to implement BC plan to meet the SS540 certification

Enhanced
CITREP
Endorsed!

www.bcm-institute.org
Email: info@bcm-institute.org
 BCM 5000 -
Implementing and Managing
BCM

Duration: 4 ½ days (inclusive of half day exam on the last day)

BCM-5000 is an advanced level Business Continuity Management course with a 150-Multiple Choice Question (MCQ) based examination, following the
successful completion of the course. This workshop is primarily designed for advanced professionals who have a high degree of exposure to and
understanding of BCM, such as BC managers, planners, and project managers. It is the institute’s most comprehensive BCM course for those who are new to
BCM or intend to embark on this as his/her BCM professional career.  The workshop curriculum will enable participants to get an extremely thorough
understanding of the 7 BCM Body of Knowledge or BCM COK for BCM Practitioners, the globally recognized methodology for implementation and maintenance
of BCM programs. Post the workshop; participants should have acquired the skills and understanding to be able to drive complex BCM programmes and BC
projects for the entire organisation. Participants who successfully clear the certification workshop on the morning of the 5th day will be able to apply for
certification as Business Continuity Certified Experts (BCCE).

Participants will acquire the essential skills and knowledge of project management, risk analysis and review, business impact analysis, recovery strategy, plan
development, testing and exercising and program management. BCM-5000 will also introduce the essential steps of developing business continuity and
disaster recovery strategies, design and implementation of BC plans, preparing and conducting awareness and training programmes.

Course Key Objectives:

This course will provide participants with the detailed concepts, skills and knowledge to:

* Identify possible threats that may disrupt critical business functions in the organization.
* Strengthen organisational resiliency to counter major incidents and disaster.
* Identify and analyse business requirements to recover critical business function.
* Develop business continuity and recovery strategies.
* Develop and implement comprehensive BC plans.
* Create and develop BCM awareness and training programme.
* Conduct exercises and tests.
* Implement BCM audit and assessment programmes to ensure BC plan effectiveness.
* Drive organization-wide BCM Program.
* Ensure effective program management on an ongoing basis
* BC Managers and Practitioners tasked to drive corporate level BCM programmes will reap.

Course Key Benefits:

Participants will acquire the skills required to drive a full spectrum of complex BCM programmes and BC projects for the entire organization, keeping Business
Continuity (BC) plans current. They will be equipped with complete skills set to guide and lead their BC departments and team to corporate level
organization-wide BCM implementation, testing and exercising, assessment and evaluation of BC plans periodically.

Who Should Attend:

BC Managers, Organization BCM Coordinators and Practitioners tasked to drive large and complex corporate level BCM programmes will reap maximum
benefits from the concepts and practices. Participants who are new to BC or with less than one year of BC experience can apply and should be cautioned that
they will not be eligible to apply for the BCCE certification and may apply for the BCCS or BCCP.

Experience professionals from the security, risk management, facility, IT security, business operations who have direct or indirect responsibilities may also
apply.

Pre-requisites, Course Type and Certification Award:

1 year BCM experience. This is a 150-MCQ examination-based course, leading to the following certification award: BC Certified Expert (BCCE) - Awarded to
participants who successfully completed their BCCE examination, with verification of the participant’s experience by BCM INSTITUTE.

Enhanced
CITREP
Endorsed!

www.bcm-institute.org
Email: info@bcm-institute.org
 BCM 8040 -
BCM Lead Auditor

Duration: 5 days (inclusive of half-day exam on the last day)

BCM-8040 is an advanced level Business Continuity Management (BCM) Audit course with a 150-Multipled Choice Question (MCQ) based examination,
following the successful completion of the course. This workshop is primarily designed for senior BCM professionals with audit responsibilities, system
auditors and /or lead auditors to conduct audit/ assessments based on the SS540:2008 Business Continuity Management Standard. As a qualified BCM Auditor
or Lead Auditor, he or she is to decide on behalf of the clients on the compliance and effectiveness of the audited organisation’s business continuity
management system in meeting SS540:2008 requirements.
 
Participants who successfully attended the workshop and successfully completed the certification examination (with a 75% passing score) on the morning of
the 5th day will be able to apply for certification as Business Continuity Certified Lead Auditor (BCCLA).
 
Course Objectives:

This course will provide participants with the concept and knowledge to:

* Have good understanding of the SS540:2008 Business Continuity Management Standard and its requirements.
* Differentiate the various types of audits.
* Have knowledge of the key attributes of the management system auditor/lead auditor.
* Understand the audit process and framework
* Prepare an audit checklist and standardized audit program
* Conducting pre-audit or opening meeting
* Conduct site audits
* Collect audit evidences
* Determine non-conformities of BCMS requirements based on SS540:2008
* Write non-conformity audit reports
* Know the areas for follow-up and corrective actions after the audit
 
Who should attend:
 
* Audit Directors and Senior Audit Managers with responsibilities for BCM audit
* Professionals responsible for auditing a Business continuity management system
* Practitioners who will be required to perform BCM audits
* Participants planning to perform self-assessments
* Consultants planning to provide independent audits
* Existing auditors who will be performing Business Continuity Management audits
 
Pre-requisites, Course Type and Certification Award:
 
More than 1-year of BCM implementation and/or QMS/Certification Body Auditing experience, Organisation’s Internal Auditors

Enhanced
CITREP
Endorsed!

www.bcm-institute.org
Email: info@bcm-institute.org
 BCM - 840
BCM Auditor

Duration: 3 ½ days (inclusive of half-day exam on the last day)

BCM Institute’s BCM-840 Audit course provides the Internal Audit framework that enables companies to develop and enhance their audit capabilities to help
meet this business requirement. This is primarily achieved by equipping of internal auditors and Organization BCM Coordinators with the requisite skills, tools &
knowledge to plan control and eventually lead BCM-related audits in accordance with the requirements of Singapore’s National BCM
Standard - SS 540:2008.

The course also highlights the principles and practices of internal audit for a business continuity management system and guides students through the entire
audit process of people, policies, processes and infrastructure, from managing an audit program, controlling audit activities to reporting audit results.

Course Objectives:

The 3 1/2-day course would cover the following topics, where participants will master:

* An in-depth understanding of the fundamentals of Business Continuity Management

* Interpretation and understand the framework of the Singapore Standard SS540:2008
* Understand the function and purpose of SS540:2008, and the BCM values & standards required of the company and its executives.
* Translate the requirements of SS540:2008 into the participant’s company business functions, BCM and Procurement process.
* Understand the BCM Areas: Risk Analysis & Review, Business Impact Analysis, Strategy, Business Continuity Plan, Test and Exercise,
Program Management.
* Analyze the integration of BCM Components: Policies, Processes, People and Infrastructure within an organization with a systematic approach
to ensure relevance.
* To report to the company’s BCM Steering Committee and/or Executive Management about the compliance to practices, or any shortfall

Who should attend:

* Those who are tasked to audit or review the BCM policies & activities based on the SS 540:2008 standards.
* Employees or consultants in EHS, Security, HR, IT, Risk & Compliance functions and are new to SS540:2008 and BCM.
* You are a business partner or service provider of essential services to any organization of which the disruption of such a service provided by you
would be of catastrophic consequences to that organization
 
Pre-requisites, Course Type and Certification Award:

More than 1-year of BCM implementation and/or QMS/Certification Body Auditing experience, Organisation’s Internal Auditors

Participants who successfully attended the workshop and successfully completed the certification examination (with a 75% passing score) on the morning of
the 4th day will be able to apply for certification as Business Continuity Certified Auditor (BCCA).

Enhanced
CITREP
Endorsed!

www.bcm-institute.org
Email: info@bcm-institute.org
 DRP 5000 -
Implementing and Managing
IT DRP

Duration: 4 ½ days (inclusive of ½ day exam on the last day).  

This course is intended for experienced IT disaster recovery (DR) planners. All aspects of IT DR planning will be discussed.
Participants will review the Business Continuity (BC) & DR Planning (DRP) Model and all aspects of creating the DR plan and managing the planning process.
In addition, the course includes sections on exercising and maintaining the DR plan.

Course Key Objectives:

Upon completion of the course, the participant will:

Have a thorough understanding of the BCM and DR Planning Methodology and the plan development and
maintenance process
Understand IT DRP Life Cycle Program Management
Develop DR Plans; initial implementation and notification, design and planning, disaster declaration and escalation, recovery and resumption strategies,
maintenance, execution and normalisation.
Develop , define and implement IT DRP Policies
Be familiar with the proven method of developing DR plans including preparation and documentation of IT DR plans

Course Key Benefits:

The course offers practicality and comprehensive, disaster recovery and emergency responses preparedness training essences designed to arm the key
person with adequate knowledge and skills to protect the organization and its assets in time of disaster. Participants will acquire the skills and understanding
required to drive a full spectrum of complex IT DRP programmes and projects for the entire organization, effectively plan, guide, coordinate tasks and activities,
and manage IT DRP plans and projects, gain exposure to address challenges and complexities associated with managing IT DRP project or programme.  

Who Should Attend:

Participants should possess at least one year of IT or related experience especially in the area of IT disaster recovery.
Participants who do not have the necessary experience but would like to undergo a comprehensive DR training may also attend. They are expected to be
awarded with a lower level certification, Disaster Recovery Certified Specialist or DRCS should they successfully complete the DRCE exam. Once they have
acquire the necessary experience, they can proceed to upgrade to DRCE without re-taking the examination

Pre-requisites, Course Type and Certification Award:

1 year DRP experience. This is a 150-MCQ examination-based course, leading to the following certification:  
*Disaster Recovery Certified Expert (DRCE):  
- Awarded to participants who successfully completed their DRCE examination, with verifications of the participant’s experience by BCM INSTITUTE.

Enhanced
CITREP
Endorsed!

www.bcm-institute.org
Email: info@bcm-institute.org
 The Leading Business Continuity And Disaster Recovery Institute
bcm-institute.org

BCM Institute Certified Global Members

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North America

Central America & Middle East

The Carribbean

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New Zealand & Australia

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BCM Institute Profile

* Largest BCM Practice in Asia Pacific
* One of Three main BCM Practice Worldwide
* Asian Industry Pioneers, Global Influence
* Original Technical Experts in BCM and BCM related Standards
* Worldwide Office inclusive of Australia, Malaysia, Thailand, India, Middle East
* Over 3000 Certified Professional Members from over 36 countries worldwide
* Professional Institute of choice for Peers, Practitioners, Consultants and Auditors
* Global Network of Technical Experts and Associates

Education
Conducting and administering courses and exams.

Professional Development
Provide a career path and a common body of knowledge for business continuity and disaster recovery professionals.

Thought Leadership
Organising conferences and seminar events. Publishing technical and research papers.
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