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Impact Report

Charity No. 1078154 Company No. 3830311

Ways we
help people
turn their
lives around

of cost

We help over 8,000 vulnerable

people every year across
BANES, Bristol, South Glos,
Somerset, Wiltshire & Swindon.

A community detox at our

supported housing project is
roughly one-tenth the cost
of residential alternatives.

bed days
The Alcohol Liaison Service
saves around 2,104 bed days
for the RUH each year. Thats a
saving of 474,429!

Who is DHI?

We are a registered charity that supports vulnerable people to

achieve their potential and contribute to the community.
n We provide support services
across Bath and North East
Somerset, Bristol, South
Gloucestershire, Somerset,
Wiltshire and Swindon for
those who are excluded by
homelessness,alcohol or drug
problems, physical or mental ill
health or a learning disability.

n Our clients oftenhave

multiple and complex needs
that require a range of support.
n Issues may be low-level and
manageable when looked at
separately, but in combination
complicate and exacerbate
each other to the point where

the impact on a persons life is

severe. Other services too
often fail to make these
connections so struggle to get
their clients the right help.
n We are flexible, creative and
person-centred - valuing each
individual as unique.



saved for every

Supported housing projects

for drug users in BANES have
been found to achieve 13.77
in savings for every 1 spent.


74 perpetrators of domestic
violence supported to change
their behaviour with Resolve to
Stop the Violence programme.

Our BANES young peoples substance misuse

service (Project 28) has a successful completion
rate of 95% compared to 80% nationally.



Each year, we provide

structured treatment for over
2,840 adults who have a drugs
and/or alcohol problem.


Through supported housing
and Home Turf Lettings we
housed 219 people in the
past year.


During the year 90 volunteers
contributed over 3,650 hours
of their time, alongside a
152-strong peer team.

Weve provided support to

over 500 family members or
carers of those with a drug or
alcohol problem.

What does DHI do?

We help people turn their lives around.
Our services include:
n Drug and alcohol housing
and treatment services.

n Specialist support for both

victims and perpetrators of
domestic violence.

n Young peoples drug and

alcohol treatment services.

n Helping vulnerable people

find the most appropriate
support to enable them to live
as independent and fulfilling a
life as possible through our
Direct Payments and Social
Prescribing Services.

n Housing and support for the

vulnerable, and for those on a
low income or benefits and
those at risk of homelessness.

n Community and employment

support for a range of clients,
including ex-offenders and
those in recovery from a drug
or alcohol misuse problem.
n All services are strengthsbased and focus on maximising
positive connections within
families, communities and at
an individual level.

of the year...
Tackling the root cause of abuse
Bristols RSVP (Resolve to Stop
the Violence Programme), our
scheme that works with perpetrators of domestic abuse to
stop re-offending, has gone
from strength to strength.
Steve (renamed to protect his
privacy) came to us seeking
support to tackle his substance
misuse, and soon came to
realise that he also needed
support to break the pattern of
his violent behaviour.
Talking of the programme, he
explains: It was a selfdiscovery, about why Im doing
this, whats setting me off. He
now recognises that feelings of

powerlessness resulting from

addiction and unemployment
led him to assert control in
relationships through violence.
It is not unusual for people to
find themselves victims of a

Its not unusual for

people to find
themselves victims of
a complex trio of
addiction, mental
illness and violence

complex trio of addiction,

mental illness and violence,
and this has a huge impact on
the wider community. Anna
Smith, CEO of domestic
violence charity Survive
explained why her organisation
supports perpetrator support:
There is a gap in provision for
this valuable service, which
aims to tackle domestic abuse
at its cause. We frequently see
women come through our
services with the same
perpetrator and only wish that
the perpetrator could also be
referred for support, for his
own sake and that of the
women he abuses and any
children involved.

A changing landscape

Rosie and Sarah take a look at the past year, takin

An area of our work
of which were proud
is DHIs unparalleled
peer support
programme - a real
area of expertise for
the charity

While 2015/16 was a stable

year in terms of overall income
and expenditure, preparing for
change was at the heart of our
operations. We have seen
more moves away from high
levels of local authority
contract funding and have
strived to make all possible
efficiency savings.

Weve looked to support

income generation through
alternative sources, further
developing social enterprises
like Home Turf Lettings (HTL)
and Handy Help. Housing
remains a need for many of
our clients and affordability
is a growing issue across
the region.

Back to my PAD
Our Alcohol Liaison Service
works closely with staff at the
RUH to ensure patients arent
left unsupported once they
have detoxed successfully from
alcohol dependency. Our Post
Alcohol Detox (PAD) project
ensures all patients leave
hospital with a recovery
support plan and a stable
home for those in vulnerable
living situations.
Dr Mark Farrant, consultant
gastroenterologist at the RUH,
explains why this change in
approach cannot come soon
enough: The liver gets better
amazingly, the patient gets
better, but then we sort of ing

Refugees on
Home Turf
Our not-for-profit lettings
agency Home Turf Lettings has
been working with Bristol City
Council to house Syrian
refugees arriving under the its
resettlement programme.
Were working with the Council
towards an agreed target of
25 Houses 100 Lives.

them out. And when that

happens its a disaster.
Because you make the
patient physically better,
but youre dealing with a
minute proportion of the
whole problem, and unless
the environment is looked
after then the patient will
go back to drinking and
come back to rehab.

We stay committed to the

highest standards of care and
improvement in our services

Motiv8, a holistic service to

meet the needs of young
people having problems with
drugs or alcohol, saw 4,831
clients in Wiltshire in the last
year. Below: innovative work
with The Natural Theatre
Company delivering interactive
performances on the dangers
of new psychoactive
substances (NPS) in schools.

In other related news,

our Blue Light Project,
an Alcohol Concern
initiative which works
with treatment-resistant
clients, has received
continued funding.

Our PAD project

ensures detox
patients leave
hospital with
a recovery
support plan and
a stable home

ng stock of the contribution DHI has made.

An area of our work of which
were very proud is DHIs
unparalleled peer support
programme a real area of
expertise for the charity, and
one of growth.

Young people

and were delighted to be

awarded the Investors in
Excellence quality standard
this year.
We remain robust financially
and organisationally, and look
forward to continuing to
support and work with those
most excluded.

The dangers of NPS explained


Rosie Phillips

Sarah Davies
Chair, DHI

BBC 2007 Reg. charity England & Wales no.802052 and Scotland no. SC039557

Project 28
Having been chosen by
Children in Need, a film on
Project 28 aired on the BBC
this autumn. Our BANES
Young Peoples Drug and
Alcohol Service talked about
the work they do to transform
the lives of children and young
people facing disadvantage in
the local area who are at risk
due to their alcohol use.

Learning the Script

Just over a year since launch,
MyScript our successful
BANES-based social
prescribing service has seen
over 300 referrals from local
GPS and is now expanding to
Bristol. Clinics have been set
up in 27 GP surgeries in
BANES and weve trained 30
volunteers to listen to and help
patients connect with
community groups and
services that can help them.

Summary of types of
support accessed by
clients in Y1

nAdvice, welfare benefits

maximisation, employment
and training, small grants
and loans
Leisure activities and
social clubs
Other support services
including bereavement
counselling, mental health,
domestic abuse services
Health activities - fitness,
dietary advice, smoking
cessation support

A place of
our own
Thanks to a grant from Public
Health England who saw its
worth financially and as a
successful way of detoxing, we
are buying the property where
we house our residential detox
facility in Burlington Street. It
provides care for one-tenth of
the cost of a detox in a hospital
or residential rehab.

I am now very sure of

myself, nearly back to
my old self. Im now
going on the bus to
Bath every week
& Mental


of Life







My Script client proles

before and after
This spider-web graphic
shows how clients horizons
broaden due to My Script.

Respect &
Self Esteem

After intervention
Before intervention

A busy year!
Below and left: Thangham (MP Bristol
West), an avid supporter of our domestic
violence service, visits our volunteer stall.

Above: Golden Key

Volunteer Coordinators
raising awareness
during Homelessness
Awareness Week,
Feb 2016.

DHIs peers

DHIs peer support work is transformative

and an area of expertise. Peers play a key
role in bringing a face to recovery for
clients and at DHI we currently have over
150 peers working across our services and
geographical areas.
Bristol has our biggest numbers of peers,
with 75 in the ROAD team, and 36 who
volunteer for the Golden Key programme
helping with mental health, homelessness,
offenders and substance misuse services.
Numbers have grown in all our other areas
and will continue to do so in 2016-17.
Peers work in dry houses, with entrenched
service users, and they help clients access
mutual aid via referral and accompaniment.
They help conduct community care
assessments, work in inpatient detox and
mental health services, and have been
pivotal in the creation of mental health
support groups. They often run these
groups and speak at community events.
Chris Hodder came to DHI when he had
been clean for a year. He was interested in
DHIs peer support training but came at a
time when he, although free of addiction,
had very little self worth and self belief.
Being a peer has changed his life.

Right: DHI attended Bristols

Pride festival. The banner was
co-designed and made by peers,
family, carers and sta.
Below: Ben Howlett (MP for Bath)
talks to service users at our Bath
drug and alcohol treatment service.

Right: George Ferguson (Bristol

Mayor, Jan 2016) thanks peers at the
Golden Key Peer Mentoring Launch.
Far right: DHI peers talked at the
Recovery festival on Mutual Aid and
peer support.

[Being a peer] has

helped me with my
direction, growth and
responsibilities and finally
I feel I can do anything I
put my mind to
Chris Hodder

Thank you
We would like to thank every
individual and organisation who
supported our work over the past
year we are grateful for their
generosity and commitment.
We are also grateful to trustees,
employees, volunteers and peers
without whom we couldnt make
the impact we do.

How to help
If you feel inspired to
volunteer or fundraise
for us, please email
volunteers@dhi-online. or call us on
01225 478 730.
We welcome donations from
the public, companies and
charitable trusts which enable
us to continue with our work,
meaning we can tailor
programmes to the individual
client. Send a cheque or donate
online at

Keep in touch

Company No. 3830311

Charity No. 1078154

We send out a regular newsletter

sign up via our website.
DHI Head Office
15/16 Milsom Street
Bath BA1 1DE
Telephone: 01225 478 730