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Youth Opportunity Portal

3.0

Introduction

Youth Opportunity Portal is being refreshed! Why, you may ask?


IMPROVED CUSTOMER EXPERIENCE

INCREASED CONVERSION OF APPLICANTS

Ensure an attractive, easy-to-understand process


for every youth that goes on YOP.

By having a simple flow, we intend to have more


youth that sign up actually apply for an opportunity.

BRAND ALIGNED PLATFORM

MORE INFORMATIONAL

With the launch of blue book in 2016, the platform


has been designed to align with all branding,
especially product-specific.

The YOP will include product-specific information


to ensure youth have the right understanding of
products before applying.

Setting Expectations
This guide will cover the changes that were
made in the Youth Opportunity Portal.
These changes will require action from the network in
order to properly implement the new system when it is
launched. Most importantly, you must update all your
current opportunities to make the change possible.
If you do not complete this, unfortunately your entity is at
risk of not having any of your current opportunities shown
on YOP 3.0. Changes in the new fields will display in the new
version.

Table of Contents

Introduction
Setting Expectations
Timeline
Opportunity Structure
Fees
EP Application
Standards and Satisfaction

MCs are going to be held accountable to opportunities


created now and in the future. An auditing team will be
reviewing all opportunities, and if they are not fitting the
guidelines as below, they will be not be shown.

DISCLAIMER
The following images of YOP are not the absolute final format/wording
and is subject to change by the time YOP 3.0 is officially launched.

Timeline

YOP 3.0 GUIDE


#1 Launched
January 24, 2017
Tuesday

UPDATE ALL
OPPORTUNITIES

DEADLINE FOR
UPDATING
OPPORTUNITIES
February 6, 2017
Monday
11:59 am GMT+1

OPPORTUNITY STRUCTURE
WHAT YOU NEED TO KNOW:
We revised every field for both EPs and Opportunities with 3 goals:
Reducing the number of fields the user needs to complete
Increasing the clarity of what the opportunity provides
Having fields that can be displayed in a better way
In order to standardise the process, no links are allowed unless specified.

TO DO:
MC

Review the new opportunity


fields and ensure every LC is
aware
Set deadline within entity for
updating opportunities

LC

Update opportunities by
deadline

Opportunities | General informa,on

Start and End Date:


Instead of having a range, it is mandatory to have a specific start and
end date to avoid being ambiguous.

Opportunities | Descrip,on

Role Description:
The description is an overview of the opportunity in
500 characters and should be readable in 30
seconds.

Main Activities:
The opportunity should be clear in terms of what
activities the EP will be required to do. The format
is short single lines with a minimum of 5 activities
expected of the EP.

Opportunities | Specics
Preferred Nationality:
These are nationalities preferred for the
opportunity.

Required Nationality:
These are nationalities absolutely required for the
opportunity due to visa and/or other legal matters.
People not within these nationalities cannot apply.

Weekend Work:
In the scenario that an EP is expected to work
weekends, mark this box. Weekend as defined can
vary in different cultures and countries.

Opportunities | Specics

Location:
Put the Google maps address of where the
opportunity will take place. It will be reflected in a
map on YOP.

For

only:
Salary:
This is to provide clarity on how much the EP would
receive.

Opportunities | Qualities

OVER

150

SKILLS &
BACKGROUNDS

Opportunities | Addi,onal informa,on


Selection/Interview Process:
Describe the timeline of the selection process and
when the EP should receive an answer.

Health Insurance Option:


Does your entity recommend certain health
insurance or do you have a partner for this? Input
here the process and links for an EP to get
information.

Visas:
Visa Type: What kind of general visa should an
applicant have?
Visa Duration: What is the visa duration required?
Visa Link: Add a link for an EP to get further
information.

Opportunities | Logis,cs

Food Covered:
Select how many meals will be covered or if none at
all.

Daily Transportation:
Will daily transportation be covered? Select one
way trip, return trip or not covered at all.

Accommodation:
Is it provided or not? Will it be covered or not (EP is
required to pay)?

OPPORTUNITY STRUCTURE
WHAT YOU NEED TO KNOW:
Old Fields
Minimum duration and Maximum duration

The following are the fields we removed from the


current opportunity structure with reasons attached.

Reason for Removal


The duration should be fixed and the same between start date and end date

Supervisor name and role

Prevent applicants from contacting and reaching supervisors online.

Expected Results

The new format should explain in activities what the EP will be doing.

Notes

Not used

Vacation policy

Not a standard in opportunity portals (like LinkedIn)

Internet Access

Not clear and not very relevant

Issues
Work Fields
Extra Information

Has been replaced by SDGs and only for GV


Similar to backgrounds
Generally used to write things not related to the opportunity

Development Spaces and Required Preparation

Replaced by globally defined content about leadership development and S&S per
product (which is meant to be the same for the whole organisation)

Departure info

It is an S&S, then a must. Departure info is given when the opportunity is ending

Arrival reception

It is an S&S, then a must. Arrival is usually managed after approval.

AIESEC support

Replaced by globally defined content about leadership development and S&S

EP FEES
WHAT YOU NEED TO KNOW:
Each opportunity will now have FEES. This is the cost that any
youth customer will have to pay the home entity if accepted for
the opportunity they apply for. This fee is shown in the currency
set by the entity of the country they are browsing from.
This is a field only MCs can fill in on their
committee page. Every MC must have a
standard fee for each product in your own
currency, as it will be shown for each
opportunity opened in the entity. Even if your
entity does not actively run each product, this
is mandatory.

TO DO:

MC

LC

Ensure fee is selected and


communicated inside network
Input fee for every product on
EXPA

Ensure fees are clear for youth

EP APPLICATION
WHAT YOU NEED TO KNOW:
The application process for an EP has been simplified to improve the customer experience.

EP APPLICATION
WHAT YOU NEED TO KNOW:
The application will differ depending on the product an EP selects.
In order to apply for certain products, read the following conditions:
No CV needed
No need to fill professional experience

CV must be uploaded
Professional experience must be completed

TO DO:
MC

Ensure EP application flow is


clear for EP managers

LC
Click through the process to
understand it clearly & to
support EPs

EP PROFILE PAGE
WHAT YOU NEED TO KNOW:
The way an EP views their profile has been updated. Here also is where they can edit it.

EP APPLICATION PAGE
WHAT YOU NEED TO KNOW:
For each application, they can track the progress, payment, complete LDA/NPS/SnS (more on that next).

STANDARDS AND SATISFACTION


WHAT YOU NEED TO KNOW:
EPs will now be required to track if they received all the Standards and Satisfaction. This is found
in the Application page (above).

Did you get the documents required to


get your visa or work permit?

Was the pick up arrangement


communicated before arrival
and fulfilled?

Were you explained the legal


procedure on how to leave the
country?

TO DO:
MC
Communicate potential
changes in MoS

LC
Ensure all EPs are aware of SnS
Deliver SnS !

Deadline to update
Opportunities:
February 6, 2017
Monday
11:59 am GMT+1