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Meters & Rates
If you are a residential customer inquiring about residential rates or if you have a question about
your bill, contact one of our Customer Service Representatives at 423­952­JCPB (5272), option 3 Rates
between the hours of Monday thru Friday, 8 am – 5 pm EST.
Read Your Meter

Calculate Your Bill
What is the “availability fee?”
The availability fee is a fixed monthly charge designed to evenly distribute costs JCPB incurs when
providing electric service to customers. Examples of charges that are incurred are: meter reading,
maintaining customer records, capital and maintenance costs, etc. In other words, whether
customers use electricity or not it costs to provide electric service to each and every customer. All
customers (i.e. residential, commercial, and industrial) are charged an availability fee.

What is the “kWh charge?”
The kWh charge is the total amount of electricity your household consumes. For example, the kWh
charge is the cost of the electricity used to power all your electric appliances; such as, heating and
cooling systems, water heating, televisions, lighting, washers and dryers, refrigerators and freezers,
and other miscellaneous appliances.

Electricity is measured via a meter on the side of your home in kWh units. A watt is a basic measure
of electricity. A kilowatt is one­thousand watts. For example, a 100 watt light bulb used for 10 hours
equals one kilowatt hour.

What is the "FCA charge?"
Each month TVA implements a Fuel Cost Adjustment (FCA) that can fluctuate with TVA’s fuel and
purchased power costs. Therefore, electric rates may increase or decrease slightly based on the
amount TVA pays for fuel and purchased power. Learn more about TVA’s Fuel Cost Adjustment

What is the "DCRA"?
The Demand Cost Recovery Adjustment (DCRA) is an adjustment applicable to kWh usage based on
the prior month's wholesale power rates paid to TVA. The adjustment accounts for changes in peak
demand charges which are impacted by weather and customer usage behaviors. JCPB's peak
demand to TVA is computed on the single highest one hour of usage during the wholesale period.
JCPB will use a load factor calculation to determine the applicable rate, which may be a charge or
credit. The DCRA rate is applicable to residential Rate 22 and small commercial Rate 40.

Residential Electric Rates

Total
Availability kWh
Date FCA DCRA kWh
Charge Charge
Charge

February 2017 $20.53 $0.07020 $0.02172 $0.00 $0.09192
January 2017 $20.53 $0.07020 $0.02279 $0.00277 $0.09576
December $20.53 $0.07020 $0.02401 $­0.00052 $0.09369
2016

November $20.53 $0.06823 $0.02298 $0.00151 $0.09272
2016

October 2016 $20.53 $0.06823 $0.02304 $0.00 $0.09127

September $18.48 $0.07128 $0.02319 $0.00 $0.09447
2016

August 2016 $18.48 $0.07128 $0.02320 $0.00 $0.09448
July 2016 $18.48 $0.07128 $0.02336 $0.00 $0.09464

June 2016 $18.48 $0.07128 $0.01954 $0.00 $0.09082

May 2016 $18.48 $0.06631 $0.01736 $0.00 $0.08367

April 2016 $18.48 $0.06631 $0.01826 $0.00 $0.08457
March 2016 $18.48 $0.06823 $0.01847 $0.00 $0.0867

February 2016 $18.48 $0.06823 $0.01782 $0.00 $0.08605

January 2016 $18.48 $0.06823 $0.02011 $0.00 $0.08834

December $18.48 $0.06823 $0.02050 $0.00 $0.08873
2015
November $18.48 $0.06631 $0.02206 $0.00 $0.08837
2015
October 2015 $18.48 $0.06631 $0.02221 $0.00 $0.08852

September $14.51 $0.06924 $0.02083 $0.00 $0.09007
2015
August 2015 $14.51 $0.06924 $0.02261 $0.00 $0.09185

July 2015 $14.51 $0.06924 $0.02353 $0.00 $0.09277

June 2015 $14.51 $0.06924 $0.02247 $0.00 $0.09171

May 2015 $14.51 $0.06442 $0.02449 $0.00 $0.08891

April 2015 $14.51 $0.06442 $0.02536 $0.00 $0.08978

March 2015 $14.51 $0.06628 $0.02068 $0.00 $0.08696

February 2015 $14.51 $0.06628 $0.02141 $0.00 $0.08769

January 2015 $14.51 $0.06628 $0.02203 $0.00 $0.08831
December $14.51 $0.06628 $0.02097 $0.00 $0.08725
2014

November $14.51 $0.06442 $0.02017 $0.00 $0.08459
2014

October 2014 $14.51 $0.06442 $0.02282 $0.00 $0.08724

September $14.51 $0.06761 $0.02224 $0.00 $0.08985
2014

August 2014 $14.51 $0.06761 $0.02577 $0.00 $0.09338
July 2014 $14.51 $0.06761 $0.02806 $0.00 $0.09567

June 2014 $14.51 $0.06761 $0.02767 $0.00 $0.09528

May 2014 $14.51 $0.06291 $0.02766 $0.00 $0.09057

April 2014 $14.51 $0.06291 $0.02929 $0.00 $0.0922

March 2014 $14.51 $0.06472 $0.02859 $0.00 $0.09331

*For commercial and industrial rates, please go to Business & Industry/Rate
Information.

* Verify Rates
Our staff is committed to providing current and accurate rate information. It is our goal to update
this site as changes occur. However, rates are subject to change without notice. Customers are
encouraged to verify pricing with a JCPB representative.

Terms & Conditions
Invoices are due when issued. Please pay this invoice as soon as it is received. Return payments
in the enclosed envelope, pay in person at the Johnson City Power Board (JCPB) office, via the
automated phone system (423­952­5727), SmartHub (jcpb.com), or visit Easy Pay for a list of other
locations that accept JCPB payments. Please note recent payments may not have been deducted
from the invoice.

Good payment history. A good payment history may be established by paying monthly energy
invoices by the net due date.

Past due invoices. The net amount is due within 15 days from the billing date. After 15 days, a
service charge of 5% will be added to the net amount due. Failure to receive an invoice does not
release customers from their obligation to pay. Customers who are unable to pay, may call Customer
Service at 423­952­5014 or come to the JCPB office to discuss a possible payment agreement.

Customers failing to pay invoices on time will be sent a disconnect notice. Disconnect
notices indicate the due date and past due amount. Upon expiration of the notice, service may be
disconnected. Receiving the next monthly invoice does not replace or void the disconnect notice.

Payment of the past due invoice is required before service is restored. A service
reconnect charge will apply and a deposit or additional deposit may also be required.

Returned checks. A $30.00 fee will be charged for all returned checks.

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