MADHUMITA BANERJEE

50, S.P.Mukherjee Road

Kolkata -26,INDIA
Email : mitaslg2007@gmail.com
CELL: +91-9231779258

SUMMARY:
• 2.5+ years of experience in the field of IT with focus on QA and testing of web based and Client-
Server applications, effective use of QA and Testing practice. Strong knowledge of all phases of
SDLC and Strong working knowledge of Software testing (Functional, Integration, Automation, Quality
Metrics).
• Experienced in defining Testing Methodologies as Agile being one of the Methodology, Designing
Test Plans and Test Cases, Verifying and Validating Web based e-Commerce applications and
Documentation based on standards for Software Development and effective QA implementation in all
phases of Software Development Life Cycle (SDLC).
• Proficient in all cycles of test life cycle from test planning to defect tracking and managing defect
lifecycle.
• Expertise in Manual/Functional Testing, Automation Testing.
• Outstanding leadership ability, coordinate and direct all phases of project-based efforts while
managing, motivating, and leading project teams.
• Professional experience in designing Test Cases and Test Scripts for Web-based and Windows
based application.
• Developing and Maintaining Test Scripts, analyzing bugs and interacting with development team
members in fixing the defects.
• Has working knowledge with CMM Level 5 SDLC processes.
• Good experience in preparation of test bed, Installation testing, Replication of problems & Generation
of bug report.
• Working in Insurance domain.
• Agile Trained and ISTQB Certified.

TECHNICAL SKILL SET:

Functional Testing Tool:
Defect Tracking Tools:
Operating System:
Programming Languages:
RDBMS/ Database:
QTP8.2, QTP 9.2, VSS.
Quality Center and BugZilla.
Windows XP/2000, UNIX
Java, VB Script, JavaScript and Shell Script
Oracle 9i, SQL

PROFESSIONAL EXPERIENCE:
Company : GENPACT
Position : Technical Associate
Project 1: Ingram Project
Duration: January 2010 – March 2010 (2 months)
Service Line and Role Played: Testing and Team Member.
Customer : Genpact
Project Description: Ingram is a multilingual Ticket system. It enables user to create, delete edit ticket in
different languages. It’s a web application having features of scheduled and unscheduled outage
information transferred to email accounts. Apart from this, it has all the admin features as creation and
deletion of a new user and giving access related rights.
Contribution to the Project:
• Reviewed Business requirements, IT Design documents and prepared Test Plans for all assigned
project releases.
• Involved on testing the new functionalities based on test cases and coordinated with development
team in fixing the issues.
• After successful release of projects, developed automation scripts using QTP and integrated the script
with master script.
• Involved as part of automation team using QTP, developed test scripts.
• Used data driven framework to develop Script in QTP.
Environment: QTP 8.2, Quality Center, J2EE, Windows XP.

Company: GENPACT
Position: Technical Associate
Project 2: LTC Sales Tools
Duration: November 2008 – till date
Service Line and Role Played: Testing and Offshore Lead.
Customer: Genworth Financials
Project Description: This is a .net based Window and Web application having information in insurance
domain. They have made several customizations in the Application. Those customizations were based on
Client’s choice, Sales person and Agents. There are several tools available to track and prepare the policy
details of the customers situated different states in US. The project is equipped with highly technical
equipments like Electronic Signature capturing, Voice Signature etc.
Contribution to the Project:.
• Efficiently worked as a Team leader and was responsible in coordinating and managing the team of 4
members.
• Involved in testing the high priority functionalities.
• Involved in testing the data integration, system integration and business end to end flow.
• Involved in reviewing the test cases and executing the same.
• Ensure that all the test cases are written and updated in Quality Center.
• Review tests specifications, cases and performed manual testing.
• Designed and developed test cases for putting the application on Manual testing.
• Identified maximum CRs on the Functional Area of GroupWeb.
• Verified the Fixed CRs and tracked the same to closure
• Defects were tracked, reviewed, analyzed and compared using Quality Center 10.0
• Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes
meeting tight timeline.
Environment: Quality Center10.0, J2EE, Manual Testing, Windows XP

Company: GENPACT
Position: Technical Associate
Project 3: Bravo
Duration: September 2008 – November 2008
Service Line and Role Played: Testing and Team member.
Customer: Genworth Financials
Project Description: Bravo is a website (www.gefinancialpro.com
<http://www.gefinancialpro.com>) where the agents login into site and access their Policy Information.
Every Agent will have their own policies displayed after they login. When they click on the policy number
link it shows up all the details about the policy. The details for the policies come from different admin
systems (Transcend, Ingenious, UAS, Eprocess etc). We need to test whether the details on the policy
are pulled correctly from those admin systems and shown on the web page.
Contribution to the Project:
• Involved in testing the few medium priority functionalities.
• Concentrated and involved more in System Integration testing.
• Designed and developed test cases Test cases with the help of the excel template.
• Used Bugzilla to log defects.
• Co-ordinated with developers, testers and other individuals involved in the project to resolve the
identified issues.
Environment: Manual Testing, Bugzilla,Windows XP.

Company: GENPACT
Position: Technical Associate
Project 4: GE Health Care Test Automation
Duration: July 2008 – September 2008 (2 months)
Service Line and Role Played: Testing and Team member.
Customer: GE Health Care
Project Description: It’s a ERP application. Worked in the Seibel Call Center part,
which provides a very broad array of service and telesales functionality in a single application, so
personnel can provide both sales and service assistance to customer across multiple channels within their
contact centers. Seibel call center manages customer and account profiles,product knowledge,purchase
histories,opportunities,service requests and service level agreements, so agent can focus on satisfying
customer needs.
Contribution to the Project:
• Involved in testing the few medium priority functionalities
• Designed and developed test scripts using QTP9.2
• Reported defects in timely manner and logged the same into QC9.2
• Used data driven framework to develop Script in QTP.
Environment: Seibel, QTP9.2, QC9.0, WindowsXP, Automation Testing

Company: GENPACT
Project 5: Management Analysis and Reporting System (MARS)
Duration: April 2008 – July 2008 (3 months)
Service Line and Role Played: Testing and Team member
Customer: GE Corporate
Project Description: It was a management analysis and reporting system with a from end being an Web
application and had oracle as the backend.It comprises of SDC (Supplemental Data Collection),
(General Ledger) Application, and DXL Application (Data Exchange Layer).
Contribution to the Project:
• Involved in testing the few medium priority functionalities
• Designed and developed test cases Test cases with the help of the excel template.
• Identified manual test cases to be automated.
• Developed and designed script in QTP9.2 using data driven framework.
• Involved in Backend Database testing in Oracle using SQL.
• Co-ordinated with developers, testers and other individuals involved in the project to resolve the
identified issues.
• Maintained and updated project quality plan (PQP) and was part for the Quality process from our
team along with other 2 members.
Environment: Manual Testing, Windows XP, Automation testing using QTP, Oracle, SQL
ACHIEVEMENTS
1) Got Genworth Cheers Awards for Best Performer of the Month
2) Bronze award for VMS in Kolkata
3) Got Bronze Award for Building Atlas.
4) Became part of the Interview panel from Kolkata.

QUALIFICATIONS:

MCA 2004-2007
Siliguri Institute of Technology
West Bengal Institute of Technology (WBUT)
Siliguri, West Bengal, India

BCA 2001-2004
Siliguri College
North Bengal University (NBU)
Siliguri, West Bengal, India

ISC(10+2) 2001
Mansur Habibulah Memorial School
Indian Schools Certificate Examinations
Kolkata, West Bengal, India

INTERMEDIATE (ICSE) 1999

The Future Foundation School.
Indian Schools Certificate Examinations
Kolkata, West Bengal, India

CERTIFICATIONS AND TRAININGS:

Functional Testing Training:-November 2007 – January 2008(2 months)
Automation Testing Training on QTP 9.2:- January 2008- March 2008 (2 months.)
Lean and ODQT (One day quality training)
Agile Testing Trained.
ISTQB Trained and Certified.
Seibel Training.
FINAL SEMESTER PROJECT(MCA):
Online Shopping (books, cds etc)
Online shopping is a computer based technology used to capture, process, index, store,
access, view, revise, reproduce, distribute, and dispose of information regarding books .
The vision is to use on line shopping for reduces Paperwork, speed decisions, improves
services, and reduces cost of organizing the documents
Developed and tested uploading software utility through which documents are uploaded
to Server.
Technologies Used:
Language: JSP,Applet,Javascript,HTML
Database: Oracle-8i
Environment: Windows XP
 Testing Tool Link Checker,Fiddler

FINAL SEMESTER PROJECT(BCA):

Hostel Management System.

The main aim of this project is to automate the Hostel Management Process and remove the
discrepancies existing in the present system thereby making the process least error prone and
least time consuming. This project will make the process more structured and avoid errors right
from the meter reading stage by enforcing proper validations at each and every phase.
Responsible for developing and manual testing (Unit testing, Functionality, GUI, Database)

Technologies Used:
Language: VB-6
Database: SQL Server
Environment: Windows XP

STRENGTH:
Ability to work in team, quick learner, quick adapter to situations, hard working, willingness to
learn new things.

HOBBIES:
• Net Surfing.
• Travelling.
• Reading Story Books.

PERSONAL DETAILS:
Father’s Name: Ajit Kumar Banerjee
Mother’s Name: Ila Banerjee
Date Of Birth: 3rd Nov 1983
Languages known: English, Hindi ,Bengali

Date: 20/04/10 Madhumita Banerjee