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Mobile: 09327484014

Communication address: Permanent address:

303, Welcome Flats II, B/13, Anandnagar
Swami Shivanand Marg, B/H SPT Arts & Science
Behind Dinesh Mill, College
Vadodara - 390007 Godhra – 389001
Gujrat, India Gujarat, India


To acquire a leading and challenging position in the software profession with a

prominent organization that helps in utilizing and improving my skills.

Education And Technical Summary

• B.E Electronics & Tele Communication (B.E E & C) with First Class (60 %).
• H.S.C (12th Std in Science Stream) with Distinction Class (81%).
• SSC (10th Std) with Distinction Class (81.29%).
• Sound knowledge of Software Testing Fundamentals.
• 2 Years of Experience Software Testing in Healthcare & Medical domain and Tele-Marketing domain.


Computer Skills:
Languages Known : Core JAVA
DBMS : Oracle 9i
Operating System : Windows XP, Unix
Testing Skills : Manual Testing,
Automation Tools worked on: App Navigator tool and Macro Scheduler.
Knowledge of Win-Runner.

Testing Skills:
• Knowledge of SDLC, STLC.
• Designed Test Plans, Test Cases.
• Experience of Functional Testing, Unit Testing, Regression Testing and System
• Effective Defect Tracking and Reporting.
• Knowledge of Win runner (Automation testing Tools)
Responsibilities Include:
• Involved in designing and executing the Test Cases.
• Responsible for coordinating & executing the testing of the entire system in
accordance with plan, which involves, Functionality testing, Integration
Testing, System Testing, User Interface testing, User Manual testing.
• Regression Testing for different module (Manual)
• Performance Testing, Stress Testing.
• Preparation of checklists for reviews.
• Involved in Bug Track Software, for reporting a bug.

Professional Experience

Company : Priya Sharma Software Pvt Ltd (PSPL), Baroda.

Position : QA (Quality Analyst)
Specializatio : Software Testing
Domain : “Healthcare and Medical”, “Time and Attendance”, Tele-Marketing and
“Email marketing”
Industry : Software Development and Testing.
Job Profile : Testing of Web and Desktop applications.
Date Joined : 2nd May - 2008 Date Left : Running

Project Details : Synergy

1) Social Assistance Management System (SAMS) :

The application is build by the Synergy Software Technologies Inc (Synergy). U.S.A is
now Harmony Information Systems Inc (Harmony). The application is the clear
choice for social service automation by linking case management, outcome measures,
budgeting, care planning, service tracking, provider management, information & referral
automation and government reporting. The application contains various sub-modules
which are given under. and
Performed Acceptance testing, Ad-hoc testing and System testing on the whole
application. Regression Testing is going out for new builds.
1.1) Import/Export: The SAMS Import/Export Utility or SAMS IE exports and
imports records between different SAMS databases. Use SAMS IE to move
SAMS administrative tables, Consumers, Reports, Rosters, Routes, and
Contracts. Users can create and compare budgets to SAMS service deliveries
in FinPak, an add-on SAMS budgeting module. SAMS IE exports and imports
FinPak budgets and administrative tables in addition to SAMS data.
1.2) Omnia System: Omnia, "The Ultimate Assessment System", is designed to
solve all of the issues associated with assessments in an elegant manner. The
Omnia system consists of four distinct components: Designer, Interviewer,
Interviewer CE and Analyzer. Designed with simplicity, ease of use and
clarity of design, Omnia is the new standard and you have the power to go
beyond conventional assessment systems.
1.3) OmbudsManager: OmbudsManager provides intuitive and comprehensive
complaint management and it fully automates Federal NORS reporting. Enjoy
the power of the most widely used nursing home complaint and case
management system in the United States. Nursing home complaint and case
management that will stand up to oversight and review.
1.4) Government Reporting Systems: Government Reporting Systems include
the NAPIS SRT of SAMS Edition, the CMSBiller, the NORS Reporter, the CDA
Reporter and the NYSOFA Reporter.Building upon our solid experience and
proven track record in meeting the complex reporting specifications of
government agencies, Synergy is the right choice, not only for social service
data management, but also for important government export and reporting
1.5) AlzTool Application: AlzTool application is reporting tools of AoA Data
Community Portal.
1.6) Ombudsman Reporting Tool: The Ombudsman Reporting Tool (ORT) is
Web Application and is a specialized reporting module that pulls the required
NORS data from your OmbudsManager database. It performs the necessary
data calculations for you, and then displays the results on the screen in a
spreadsheet format similar to the paper-based version of the report. The ORT
features an intuitive, easy-to-use screen that makes it easy to review and edit
the data.
1.7) Tribal Reporting Tool.
1.8) NAPIS SRT tool.

Project Details : MojoCRM

MojoCRM.NET Application:

MojoCRM is a Tele-Marketing domain desktop application developed in ASP.Net.

MOJO is known as Pre-Sales Services by respected customers, SO it is said “When
you have got MOJO, Sales Happens.

We all are aware of Call Centers, BPO and KPOs are widely being used for sale with a
single call. But MojoCRM provides gives competition in the market by having three
dialer lines that can do sales faster as they increase the Contact Ratio.

MOJO believes, Calls > Contacts

Contacts > Contracts
Contracts > Cash

MOJO is made of two main components:

1. Desktop Application that covers “Lead Tracking & Lead management. User
can track all leads from “Cradle to Grave”.
2. Hosted Dialing solution, enabling user to make up to three phone calls
simultaneously & drop three recorded messages on Answering Machine. User
can Queue it up and call from the list.

MOJO takes care of Customer by Online Support Team or off line messages.

Project Details : Titan

HarmonyIs Inc:

Harmony is an organization that has purchased the firm “Synergy”, so Harmony too
provides the social assistance services to consumers.

So now by Merging both “Harmony” & “Synergy” application, by considering Large

Provider Organizations & Small Provider Organizations needs “Titan” has begin to
step up in the market.

Titan is as I revealed earlier is the vast project who consolidates almost all the
Healthcare & Medical services (including Community Services) as it’s a blend of two
wide projects “Harmony” & “Synergy”.

Titan is web application being developed in .NET language that provides the
solutions to issues with Large & Small Provider Organizations.
Large Providers are having their own home grown billing systems & they just need
an interface to a large number of Consumers that can directly stay tune to each
other where small providers needed a compact system that should be cost effective,
easy to use still cover all their needs.

Finally Harmony though to put Titan in market that satisfy both types of
organizations by creating two products “HFA – Harmony For Aging” & “HPD –
Harmony Provider Direct”.
“HFA” provides a large user interface to large organization while “HPD” fulfills the
needs of small organizations.

Educational Details

Highest Education Qualification: B.E Electronics & Tele Communication (60%) June 2006
Veer Narmad South Gujarat University, Bharuch, Gujrat.

Second Highest Education Qualification: H.S.C (12th Std Science Stream) with 81% in May-2002
Iqbaal high School (GSEB – Gandhinagar University), Godhra

Third Highest Education Qualification: S.S.C (10th Std) with 81.29% in May 2000
New Era high School (GSEB – Gandhinagar University), Godhra

Extra curricular activities

1 First prize in Ras Garba competition organized by TATA INDICOM and Lions club,
Selected for Boogie Woogie dance competition, and also received many prizes in
various dance competitions.
2 Possessing certificate in Volleyball competition at university level

Personal Details

Nationality: India
Marital Status: Single
Gender: Male
Date of Birth: 25 Jan 1985
Address: 303, Welcome Flats II, Swami Shivanand Marg, Behind Dinesh Mill, Akota,
Vadodara – 390007,Gujrat, India.
Known languages: English, Hindi, Gujarati
Interested Area: Dancing, Playing guitar and mouth organ, Playing Basket Ball and Internet
Passport Details:

Passport No F8942343
Date of Issue 13/7/2006
Date of Expiry 12/07/2016
Place of Issue AHMEDABAD, Gujrat

I hereby declare that the information stated above is true to the best of my
knowledge and belief.

Name: Palak Sharma,

Place: Baroda
Date: 11/03/2010