Professional Documents
Culture Documents
APPENDIX
LABOR UNIONS
AND COLLECTIVE
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BARGAINING
LEARNING
OBJECTIVES
After studying this appendix, you
will be able to
LO1 Describe how unions in the
United States are organized
LO2 Discuss the key provisions of
the laws that govern labor
management relations
LO3 Explain how labor contracts
are negotiated and adminis-
tered
LO4 Evaluate the impact unions
have had on their members
welfare and the economy,
and explain the challenges
that todays unions face
working conditions, and greater job security. Few locals). Most unionized workers union comprised of
topics in the world of business generate more interact with their union through workers employed in
the same industry.
controversy than labor unionsthey have many their local. It provides them with
passionate supporters, but they also have equally the opportunity to participate
fierce detractors. To their supporters, unions directly in union affairs by attending meetings and
protect workers from exploitation by powerful voting on union-related issues. The initial stages of
employers, give them a voice in the labor market, a grievance procedure (which well describe later
and help them achieve a better standard of living. in this appendix) are carried out at the local level,
But critics say that unions have undermined the and its usually the locals that organize workers
competitiveness of American firms in the intense- to carry out strike activities when labor disputes
ly competitive global marketplace, and that they arise.
are out of touch with economic reality and the National unions provide services to their
needs of todays workers. locals, such as legal advice and leadership training.
As is the case with many controversial topics, They also take an active role in organizing new
evidence can be found to support the positions locals and in helping existing locals increase mem-
of both critics and defenders. The purpose of this bership. Finally, the national union helps locals
appendix is to help you understand the role unions when they negotiate with employers. In many
play in todays economy and the challenges and industrial unions, the national union negotiates
opportunities unions face as the U.S. economy a master contract, after which each local union
enters the second decade of the 21st century. negotiates a local contract to deal with issues and
problems unique to its own situation.
Many national unions belong to the American
LO1 The Basic Federation of Labor and Congress of Industrial
Structure of Unions Organizations, better known as the AFL-CIO. This
Unions can be organized in two basic ways. federation provides a high-profile national voice for
Craft unions represent workers who have the the labor movement. It represents American union
same skill or work in the same profession. The workers at international labor conferences, lobbies
United Brotherhood of Carpenters and Joiners Congress in support of pro-labor legislation,
of America and the National Football League encourages political activism among
Players Association are both craft unions. union members, and provides resourc-
Industrial unions represent work- es and strategic support for efforts to
C SQUARED STUDIOS/PHOTODISC/GETTY IMAGES
ers who are employed in the same increase union membership. In 2005,
industry regardless of their spe- some of the AFL-CIOs largest national
cific skills or profession. Although unions, including the Teamsters and the
industrial unions may have some United Farm Workers, withdrew from
highly skilled workers among their the federation and formed a new coali-
BILL PUGLIANO/GETTY IMAGES
members, many of the workers tion, called Change to Win. The leaders of
they represent are semiskilled or the unions that formed Change to Win said
unskilled workers. The Transport they did so because they were frustrated
Workers Union and the United by the AFL-CIOs inability to stem the decline
Steelworkers of America are both in union membershipa topic we will discuss
examples of industrial unions. later in this appendix. With only four major
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illegal for firms to following the end of World War II, almost 5 million
discriminate against
and provides a brief description
union workers went out on strikeincluding 750,000
union members and of their key provisions. Notice
required employers steelworkers, in what remains the largest single strike
to recognize certified
that the first of these laws was
in U.S. history. This series of strikes created serious dis-
unions and bargain not enacted until 1932. For a cen-
with these unions in ruptions to the U.S. economy and caused many people
good faith.
tury and a half after our nations
to fear that big labor had become too powerful.3
founding, there were no federal
LaborManagement In response to these concerns, Congress passed
Relations Act laws that dealt specifically with
the LaborManagement Relations Act of 1947 (usually
(TaftHartley Act) the rights of workers to organize
Act passed in 1947 called the TaftHartley Act). As shown in Exhibit A1.1,
that placed limits unions or with the ways unions
the TaftHartley Act placed limits on unions much as
on union activities, could carry out their functions.
outlawed the closed
shop, and allowed This lack of legal recognition (and
states to pass right-to- protection) helps explain
work laws that made EXHIBIT A1.1 Major Labor Legislation in the United States
union shops illegal. why the labor movement
struggled in our nations Date Law Major Provisions
early history.
Prior to the 1930s, the prevailing legal view 1932 NorrisLaGuardia Stated that workers had a legal right to
Act organize
concerning employment relationships was Made it more difficult to get injunctions
based on a strict application of the concept of against peaceful union activities
employment at will, which defined employment
1935 National Labor Made it illegal for employers to discriminate
as a completely voluntary relationship that both Relations Act (or based on union membership
the employee and the employer were free to Wagner Act) Established the National Labor Relations
terminate at any time and for any reason. Many Board to investigate unfair labor practices
Established a voting procedure for workers
employers took advantage of this doctrine to to certify a union as their bargaining agent
fire any workers they even suspected of being Required employers to recognize certified
union supporters. Another problem that early unions and bargain with them in good faith
unions faced was thatbecause of their lack of 1938 Fair Labor Banned many types of child labor
legal recognitioncourts almost always sided Standards Act Established the first federal minimum
with employers in labor disputes. For instance, wage (25 cents per hour)
Established a standard 40-hour workweek
employers usually found it easy to obtain injunc- Required that hourly workers receive
tions (court orders) preventing workers from overtime pay when they work in excess
picketing their place of employment when dis- of 40 hours per week
putes arose. 1947 LaborManagement Identified unfair labor practices by unions
The Great Depression of the 1930s proved Relations Act and declared them illegal
a turning point in labor history. As company after Allowed employers to speak against
unions during organizing campaigns
company announced massive layoffs, the public Allowed union members to decertify their
began to view unions as necessary protectors of union, removing its right to represent them
workers. This change in public attitudes brought Established provisions for dealing with
emergency strikes that threatened the
about political changes as well. Notice that nations health or security
the first three laws listed in Exhibit A1.1 were
passed during the Depression years. It shouldnt 1959 LaborManagement Guaranteed rank and file union members
Reporting and the right to participate in union meetings
be surprising that the provisions of all three Disclosure Act (or Required regularly scheduled secret ballot
were largely favorable to unions. LandrumGriffin elections of union officers
By far the most important labor law enacted Act) Required unions to file annual financial reports
Prohibited convicted felons and Communist
during the 1930s was the National Labor Party members from holding union office
Relations Act of 1935 (NLRA), also known as
workers to receive the benefits of union representation There is no set list of topics that
without paying union dues, creating what union support- are always discussed during collective bargaining, but
ers call the free rider problem. Getting union benefits under federal labor law certain subjects are mandatory
without paying dues might seem like a good deal to indi- subjects of bargaining. Mandatory topics are those that
vidual workers; however, if too many workers become deal with wages, benefits, hours of work, and other
free riders, the union will lack the financial resources and terms directly related to working conditions. If one
unity it needs to effectively represent these workers. It side makes a proposal covering one of these topics,
the other side cannot legally refuse to discuss it. For
instance, if the union proposes a pay raise or a
EXHIBIT A1.2 Twenty-two states have adopted more flexible work schedule, a refusal by man-
right-to-work laws declaring union shops illegal. agement to engage in good faith discussions
Washington
concerning these proposals would be an unfair
Maine
Michigan N.H. labor practice.
Montana Vt.
Oregon
N. Dakota
Minn. Unions and management sometimes want
Idaho S. Dakota Wisc. N.Y.
Mass. to discuss topics beyond the mandatory sub-
Wyoming
Iowa Penn.
R.I.
Conn. jects. In general, as long as a topic doesnt
Nebraska N.J.
Nevada
Utah Ill. Ind.
Ohio
Delaware involve a violation of the law, these other topics
Colorado W.V.
California
Kansas Mo.
Ky.
Maryland
Virginia
are considered permissible subjects of bargain-
Tenn. North Carolina ing. That is, the two sides are free to bargain
Arizona New Okla.
Mexico
Ark.
South Carolina over them, but neither side can be required to
Miss. Ala.
Alaska Georgia do so. Proposals to engage in illegal activities
Texas
such as a proposal that would involve discrimina-
Louisiana Florida tion against older workersarent permissible.
Hawaii
Approaches to Collective Bargaining
There are two basic approaches to collective
Union shops illegal
Union shops legal
bargaining: distributive bargaining and interest-
based bargaining.
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strike A work stop- positions and specific propos- of effort, the two sides find that they remain so far
page initiated by a als. In fact, union negotiators
union. apart that they see no way to reach an agreement
often present a long laundry a situation known as impasse. In such cases, one of
lockout An employer- list of demands at the begin-
initiated work stop- the two sides may try to put pressure on the other to
page. ning of negotiations. Many of the change their position by calling for a work stoppage. A
picketing A union
demands may be inflated in order strike occurs when the workers initiate the stoppage
tactic during labor to give the negotiators some by refusing to report to work. A lockout occurs when
disputes in which room to bargain. For example, the
union members walk the employer refuses to allow workers access to their
near the entrance of union may initially demand a 10% work site. Lockouts, although still rare, have become
the employers place raise, even though it knows that
of business, carrying more common in recent years. The highest profile lock-
signs to publicize the employer would never agree outs in recent years have been in professional sports. A
their position and to a raise that large. Sometimes
concerns. lockout by National Basketball Association (NBA) own-
management negotiators offer ers shortened the NBA 19981999 season; a few years
their own demands at the begin- later, National Hockey League (NHL) owners declared a
ning of the negotiation; in other lockout that ultimately resulted in the cancellation of the
cases, they simply receive the union proposals and entire 20042005 NHL season.
promise to respond at a future bargaining session. During a work stoppage, unions often use picket-
After the two sides have presented their initial posi- ing and boycotts to apply additional pressure to the
tions, they work through the specific demands, with employer. Picketing occurs when workers walk outside
each side accepting, rejecting, or making counterpropos- the employers place of business carrying signs with
als in response to positions taken by the other side. This facts and slogans to publicize their position. Workers
is often a very time-consuming process. The parties use belonging to other unions often support the striking
every persuasive technique at their disposalincluding workers by refusing to cross the picket line. Picketing is
logic, flattery, and blustery threatsto convince the legal as long as its peaceful and picketers dont prevent
other side to accept (or at least move closer to) their people who dont support the unions position from
positions. The possibility of a strike or lockout often
becomes a major concern if the two sides struggle to
reach agreements.
Interest-based bargaining takes a different
approach. Rather than beginning with predetermined
positions and a long list of inflated demands, each side
identifies concerns it wants to discuss. During the
negotiations the two sides explore the issues in depth
and work together to find mutually acceptable solu-
tions. They often form teams consisting of members
from both sides to work on specific issues. The goal is
to find a winwin outcome that benefits both sides.
The success of interest-based bargaining hinges
on the ability of the two sides to establish and main-
tain a high level of trust. Both sides must be willing
AP IMAGES/TOM UHLMAN
workers, and workers may be able to find temporary will listen to both sides, study reducing tensions
jobs. But these sources of income often fall far short of and making sugges-
the issues, and announce a tions for possible
what the strikers would have earned on their regular jobs. settlement. Arbitration is rare compromises.
Businesses often try to continue operating during in the case of private sector arbitration A pro-
a strike by using managers and other nonunion person- collective bargaining, but the cess in which a
nel, or by hiring replacement workersa practice thats neutral third party
public (government) sector fre- has the authority to
become more common in recent years. But its costly quently uses this approach to resolve a dispute by
to recruit, select, hire, and train large numbers of new rendering a binding
reach agreements. decision.
employees. And when the striking workers are highly
skilled, it may be impossible to find enough skilled grievance A com-
plaint by a worker
replacement workers to maintain operations. Administering a that the employer
Because of the costs and uncertainties associ- Collective Bargaining has violated the
terms of the collec-
ated with strikes and lockoutsand the bitterness and Agreement tive bargaining agree-
resentment that often linger even after they endboth ment.
Labor contracts tend to be
unions and employers have an incentive to try to avoid
long, complex documents.
such work stoppages. In fact, as Exhibit A1.3 shows,
Disagreements about the interpretation of various claus-
the trend in the number of work stoppages clearly has
es are not unusual. When workers believe their employ-
been downward over the past 40 years.
er has treated them unfairly under the terms of the
EXHIBIT A1.3 Trends in Work Stoppages: 197020096 contract, they can file a complaint, called a grievance.
Labor contracts generally spell out a specific procedure
Year Number of Work Total Number of Worker-Days
Stoppages Workers Affected Lost Due to for dealing with grievances.
Involving 1000 or (1000s) Stoppages Grievance procedures usually include a number of
More Workers (1000s) steps. The first step normally involves informal discus-
1970 381 2,468 52,761 sions between the complaining worker and a supervisor.
In many cases, an officer of the local union (usually called
1975 235 965 17,563
a union steward) becomes involved at this early stage. If
1980 187 795 20,844 the two parties cant settle the grievance informally, the
next stage often involves putting the grievance in writing
1985 54 324 7,099
and discussing it with a manager above the supervisors
1990 44 185 5,926 level. Each successive step involves higher levels of man-
agement and union representation. The process contin-
1995 31 192 5,771
ues until the issue is settled or the union drops the com-
2000 39 394 20,419 plaint. The last step in the grievance procedure normally
2005 22 100 1,736 involves binding arbitration, with both parties agreeing to
accept the arbitrators decision as final.
2009 5 13 124
Rather than resort to strikes and lockouts when LO4 The State of the
an impasse looms, the two sides sometimes agree to
Unions: Achievements,
bring in a neutral third party to move the process toward
settlement. Two different approaches are possible:
Problems, and Challenges
Lets conclude our discussion by looking at the impact
Mediation involves bringing in an outsider who
unions have on the compensation of employees, job
attempts to help the two sides reach an agreement.
security, and worker productivity, and at the challenges
Mediators are skilled facilitators who are good at
unions face as they move further into the 21st century.
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$526 $421 24.9%
ties between union and nonunion wages may be due to Food Services
other factors, such as differences in specific industries,
the size of the employer, and geographic location.7
In addition to higher wages, union workers also downturns. And many heavily unionized industries in
often receive better benefits. For example, in 2009 the United States have faced steadily increasing foreign
about 92% of union workers had access to health insur- competition over the past three decades. Faced with
ance through their employer, compared with about 70% this threat, several unions have agreed to wage cuts and
of nonunion employees. And on average the company other concessions in an attempt to preserve jobs. Even
paid about 91% of the health insurance premiums for with these concessions, both temporary layoffs and per-
union workers but only about 80% of the premiums manent job losses have remained more common in heav-
for nonunion workers. Similarly, 83% of union mem- ily unionized segments of the economy than most other
bers had access to employer-provided life insurance sectors of the economy.
compared to 59% of nonunion workers. Finally, 82%
of union members had paid sick leave, while only 63% Unions and Productivity
of nonunion members had this benefit. Interestingly, a Critics of labor unions commonly argue that unions
slightly higher percentage of nonunion members than negotiate work rules that hurt productivitywhich ulti-
union members had paid vacations (76% to 73%).8 mately undermines competitiveness in the global econ-
omy. They contend that work rules too often require
Unions and Job Security employers to use more labor than necessary for various
The terms of labor contracts and the presence of griev- tasks and make it difficult for firms to innovate and
ance procedures provide due process to workers who introduce more efficient methods. Indeed, critics argue
are fired or punished for arbitrary reasons. Union workers that these inefficient union-imposed work rules are a
who believe their employer has unfairly dismissed them major reason why American firms have lost their ability
can seek reinstatement to compete in the global market.
through the grievance pro-
cedure. If their grievance
succeeds, their firm may The impact unions have on productivity depends on how well labor
and management cooperate to meet the challenges they face.
be required to reinstate
them and award back pay.
Although nonunion work-
ers have gained some
defenses against arbitrary
dismissal over the years,
their protection isnt as
extensive or well-defined
JOHN A. RIZZO/PHOTODISC/GETTY IMAGES
increases. These mixed results suggest that produc- ers in private industry belonged to a union. The steep
tivity doesnt depend so much on whether a plant decline in private sector unions is the main reason
is unionized, but rather on how well management overall union membership dropped from 20.1% of all
and the union cooperate to find solutions to the chal- wage and salary workers in 1983 to 12.3% in 2009. As
lenges they face. Thats one of the reasons many labor we mentioned earlier, frustration with this trend led
experts believe that the use of interest-based bargain- seven of the largest unions to withdraw from the AFL-
ing holds such promise.10 CIO and form Change to Win.11
Two key factors have contributed to the steep
The Challenge of Declining Private decline in private sector unions. The first is the dramat-
Sector Union Membership ic change in the structure of the U.S. economy. The
traditional manufacturing base of the U.S. economy
Union membership in the public (government) sector is
(which has been a union stronghold) has declined in
alive and well. Unions representing teachers, firefight-
importance as U.S. goods producers have lost market
ers, police officers, and state and municipal workers
share to foreign competitors. The loss of employment
remain strong, with many growing rapidly over the past
in the manufacturing sector has been offset by job
30 years. In fact, with about 3 million members, the
growth in high-tech occupations and in professional
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of employers mounted an active campaign against the increasing their emphasis on recruiting members and
union. Tactics were many and varied; 70% of employers organizing new locals. Until very recently, these efforts
sent out anti-union letters, 64% had supervisors ques- showed little success. But from 2006 to 2007, union
tion workers about their union support, 57% threatened membership in the private sector increased slightly
to close down some or all of their plants if workers both in terms of total membership and the percentage
voted in favor of the unions, 47% threatened to cut of the labor forcethe first such increase in 25 years.
wages or benefits, and 28% tried to infiltrate the union- Membership increased yet again from 2007 to 2008
organizing committee.13 this time by a more significant margin. But from 2008
For their part, employers point out that the to 2009 union membership declined by 771,000,
anti-union information they provide to workers wiping out almost all of these gains. However,
reflects real concerns about the impact unions a report by the Bureau of Labor Statistics
would have on their ability to compete in a attributed most of this decline to the sever-
global economy. Union critics also point WHAT ity of the recession in 2009. It is unclear
out that workers are often pressured by ELSE? RIP whether union membership will resume
union organizers and pro-union peers into & REVIEW its upward trend once the economy fully
voting in favor of union representation.14 CARDS IN recovers.16
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