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CATHAY PACIFIC AIRWAYS LIMITED

INFLIGHT SERVICES DEPARTMENT

OPERATIONS PART B

CABIN CREW OPERATING MANUAL -
A330-300 (A33E)

This manual forms part of the Operations Manual for
Cathay Pacific Airways Limited and is to be used by
crew, staff, servants or agents of the Company. It is
Issued by the Inflight Services Department and is
authorised by the General Manager Inflight Services.

Revision

The holder of this manual is
responsible for its revision.

Cathay Pacific Confidential and Proprietary.
Copyright © 2015, Cathay Pacific Airways Limited. All rights reserved.

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Introductory Cathay Pacific Airways Limited Chapter
Index ISD OPS PART B Section
A330-300 (A33E) Page iii
Org Issue 09 MAR 15

Index

Chapter 1 Technical

Cabin Crew Duties & Tasks

Chapter 2 A33E Normal Crew Complement

Chapter 3 A33E Minimum Crew Complement

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Temporary Revision Record Sheet
Note: Record the issue of all Contents Checks and Temporary Revisions. When a Temporary Revision is
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Introductory Cathay Pacific Airways Limited Chapter
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A330-300 (A33E) Page vii
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List Of Effective Pages

PAGE DATE PAGE DATE

Introductory 1-4-3/4 30 SEP 15 / 30 SEP 15
1-4-5/6 30 SEP 15 / 30 SEP 15
i/IB 09 MAR 15 1-4-7/8 30 SEP 15 / 30 SEP 15
iii/IB 09 MAR 15 1-4-9/10 30 SEP 15 / 30 SEP 15
[v/vi 30 SEP 15 / 09 MAR 15 1-4-11/12 30 SEP 15 / 30 SEP 15
vii/viii 30 SEP 15 / 30 SEP 15 1-4-13/14 30 SEP 15 / 30 SEP 15
ix/IB 30 SEP 15 1-4-15/16 30 SEP 15 / 30 SEP 15
1-4-17/18 30 SEP 15 / 30 SEP 15
1-4-19/IB 30 SEP 15
1. Technical 1-5-1/2 30 SEP 15 / 30 SEP 15
1-5-3/4 30 SEP 15 / 30 SEP 15
1-0-1/2 30 SEP 15 / 30 SEP 15 1-5-5/6 30 SEP 15 / 30 SEP 15
1-0-3/IB 30 SEP 15 1-5-7/8 30 SEP 15 / 30 SEP 15
1-1-1/2 30 SEP 15 / 30 SEP 15 1-5-9/10 30 SEP 15 / 30 SEP 15
1-1-3/4 30 SEP 15 / 30 SEP 15 1-5-11/12 30 SEP 15 / 30 SEP 15
1-1-5/IB 30 SEP 15 1-5-13/IB 30 SEP 15
1-2-1/2 30 SEP 15 / 30 SEP 15 1-6-1/2 30 SEP 15 / 30 SEP 15
1-2-3/4 30 SEP 15 / 30 SEP 15 1-6-3/4 30 SEP 15 / 30 SEP 15
1-2-5/6 30 SEP 15 / 30 SEP 15 1-6-5/6 30 SEP 15 / 30 SEP 15
1-2-7/8 30 SEP 15 / 30 SEP 15 1-6-7/8 30 SEP 15 / 30 SEP 15
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1-3-5/6 30 SEP 15 / 30 SEP 15 1-6-35/36 30 SEP 15 / 30 SEP 15
1-3-7/8 30 SEP 15 / 30 SEP 15 1-7-1/2 30 SEP 15 / 30 SEP 15
1-3-9/10 30 SEP 15 / 30 SEP 15 1-7-3/4 30 SEP 15 / 30 SEP 15
1-3-11/12 30 SEP 15 / 30 SEP 15 1-7-5/6 30 SEP 15 / 30 SEP 15
1-3-13/14 30 SEP 15 / 30 SEP 15 1-7-7/8 30 SEP 15 / 30 SEP 15
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1-3-17/18 30 SEP 15 / 30 SEP 15 1-7-11/12 30 SEP 15 / 30 SEP 15
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1-3-21/22 30 SEP 15 / 30 SEP 15 1-7-15/16 30 SEP 15 / 30 SEP 15
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1-3-29/30 30 SEP 15 / 30 SEP 15 1-7-23/24 30 SEP 15 / 30 SEP 15
1-3-31/32 30 SEP 15 / 30 SEP 15 1-7-25/26 30 SEP 15 / 30 SEP 15
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2-11-3/4 30 SEP 15 / 30 SEP 15

Cabin Crew Duties & Tasks
3. A33E Minimum Crew Complement
2. A33E Normal Crew
Complement 3-0-1/2 30 SEP 15 / 30 SEP 15
3-0-3/4 30 SEP 15 / 30 SEP 15
2-0-1/2 30 SEP 15 / 30 SEP 15 3-0-5/6 30 SEP 15 / 30 SEP 15
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2-0-9/10 30 SEP 15 / 30 SEP 15 3-1-1/2 30 SEP 15 / 30 SEP 15
2-0-11/12 30 SEP 15 / 30 SEP 15 3-1-3/4 30 SEP 15 / 30 SEP 15
2-0-13/14 30 SEP 15 / 30 SEP 15 3-1-5/6 30 SEP 15 / 30 SEP 15
2-1-1/2 30 SEP 15 / 30 SEP 15 3-1-7/8 30 SEP 15 / 30 SEP 15
2-1-3/4 30 SEP 15 / 30 SEP 15 3-1-9/10 30 SEP 15 / 30 SEP 15
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2-1-11/12 30 SEP 15 / 30 SEP 15 3-2-3/4 30 SEP 15 / 30 SEP 15
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3-8-3/4 30 SEP 15 / 30 SEP 15
3-8-5/6 30 SEP 15 / 30 SEP 15
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[Technical Cathay Pacific Airways Limited Chapter 1
Table of Contents ISD OPS PART B Section 0
A330-300 (A33E) Page 1
Revision 2 30 SEP 15]

Table of Contents

Aircraft General
General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1-1
Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1-1
Aircraft Dimension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1-2
Landing Gear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1-3
Auxilliary Power Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1-3
Aircraft Deck Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1-4
Cabin Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1-4
Door / Exit Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1-5
Flight Deck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1-5
Crew Complement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1-5

Cabin Intercommunication Data System (CIDS)
General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-1
Forward Attendant Panel (HLP/R/W) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-4
Forward Attendant Panel (Except HLP/R/W) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-9
Additional Attendant Panel (HLP/R/W). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-17
Additional Attendant Panel (Except HLP/R/W). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-18
Evacuation Signalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-19
Emergency Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-21
Cabin Zone Programming (HLP/R/W) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-23
Cabin Zone Programming (Except HLP/R/W) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-25
FAP Set-Up (Except HLP/R/W) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-25
Door And Slide Cabin Control System (HLP/R/W) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-26
Door And Slide Cabin Control System (Except HLP/R/W) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-27
Water / Waste Quantity And Indication (HLP/R/W) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-28
Water / Waste Quantity And Indication (Except HLP/R/W) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-29
Vaccum Lavatory System Failure Message (HLP/R/W). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-30
Water Pre-Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-30
Water / Waste System FAP Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-30
Water / Waste Ice Protection FAP Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2-30

Cabin Interior
Cabin Crew Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3-1
Passenger Seating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3-2
Business Class Seat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3-3
Economy Class Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3-13
Passenger Service Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3-21
Overhead Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3-22
Doghouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3-22
Closet / Stowage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3-23
Lavatory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3-29
Baby Bassinet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3-41
Magazine Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3-44
Inflight Wheelchair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3-45
Provision Of Curtains For Cabin Crew Discretionary Inflight Rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3-48

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Technical Cathay Pacific Airways Limited Chapter 1
Table of Contents ISD OPS PART B Section 0
A330-300 (A33E) Page 2
Revision 2 30 SEP 15]

Cabin System
Lighting System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4-1
Water And Waste System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4-8
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4-11
Galley Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4-12
Lavatory Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4-12
Temperature Control From Cockpit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4-13
Temperature Control From Cabin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4-13
Heated Air Outlet System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4-17
Circuit Breaker Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4-18

Communication System
Interphone System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5-1
Passenger Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5-5
Area Call Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5-7
Passenger Call System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5-9
Chime System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5-11
Attendant Indication Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5-12
Ordinance Sign. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5-13

Galley System
Service Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-1
Galley 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-2
Galley 1C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-3
Galley 1L . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-4
Galley 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-5
Galley 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-6
Galley 5R . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-7
Galley 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-8
Galley 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-9
Stowage Unit S8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-10
Galley Electrics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-11
Frost Protection Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-14
Refrigeration System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-14
Galley Water System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-17
Drain System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-17
Steam Oven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-18
Hot Cup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-21
Beverage Maker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-22
Iacobucci Espresso Maker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-25
Cart Stowage And Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-28
Latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-29
Cart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-30
Service Trolley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-32
Trash Compactor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6-33

UNCONTROLLED IF DOWNLOADED OR PRINTED

. . . . . . . . . . . . . . .Open Flight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[Technical Cathay Pacific Airways Limited Chapter 1 Table of Contents ISD OPS PART B Section 0 A330-300 (A33E) Page 3 Revision 2 30 SEP 15] Passenger Entertainment System (PES) General. . . 1-7-1 Personal Television (PTV) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-28 Visually Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-32 Crew Handover Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-13 System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10-26 Passenger Entertainment System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8-5 Miscellaneous Standard Equipment Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-18 Safety Demo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-1 Liquid Crystal Display Screen. . . . . . 1-7-22 Video Player Control. . 1-7-31 ACARS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-12 Flight Info . . .Economy Class . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-10 Log In Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10-23 Galley System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-20 Entertainment . . . . . . . . . . . . . . . 1-7-11 Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-25 Airshow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-27 Seat Messages. . . . . . . . . . . . . . . 1-7-34 USB Crew File Loading (currently unavailable until further notice) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8-4 Inflight Power Source For Electronic Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-2 Crew Terminal Flow . . . . . . . 1-8-1 PCH Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10-1 Cabin and Communication System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-26 Seat Mode And Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-30 Shopping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-37 Passenger Avionics Wall Mounted Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10-40 Reverse side blank UNCONTROLLED IF DOWNLOADED OR PRINTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Close Flight . . . . . . . . . . . . . . 1-7-1 Video Control Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-23 Monitor Control . . 1-9-1 Troubleshooting Cabin Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-1 Personal Television (PTV) . . . . . . . . . . . . . . . . . 1-7-15 Boarding Music. . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-19 Audio Announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-24 Kids Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Business Class . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7-36 Flight Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

000 ft) Maximum design speed VMO / MMO* 330 knots/0.300 miles) to 10.000 km (3.5 in) Wing Span 60.496.000 km (5.[Technical Cathay Pacific Airways Limited Chapter 1 Aircraft General ISD OPS PART B Section 1 A330-300 (A33E) Page 1 Revision 2 30 SEP 15] Aircraft General General Description Engines 2 Rolls-Royce Trent 772 Length .689 m (208 ft 11.828 m (55 ft 2.5 in) Door / Exits 6 Main Doors 2 Emergency Exits Flight Deck Stations Captain.8 m (41.Overall 63.86 mach * Variable Metering Orifice / Mach Maximum Operating UNCONTROLLED IF DOWNLOADED OR PRINTED .500 miles) Maximum operating altitude Flight level 12.304 m (197 ft 10 in) Vertical Tail Height 16. First Officer and two observer seats Cabin Crew Stations 2 single seats at L1 Door 1 single seat at R1 Door 1 single seat at L2 and R2 Doors 1 single seat at L3 and R3 Doors 2 single seats at L4 and R4 Doors Performance Cruising range Approx 6.

304m 197Ft 10in UNCONTROLLED IF DOWNLOADED OR PRINTED .5in 9.5in 6.[Technical Cathay Pacific Airways Limited Chapter 1 Aircraft General ISD OPS PART B Section 1 A330-300 (A33E) Page 2 Revision 2 30 SEP 15] Aircraft Dimension 63.689m 208Ft 11.375m 83Ft 3in 10.67m 21Ft 11in 25.37m 30Ft 9in 50.3in 60.329m 165Ft 1.5in 16.684m 35Ft 1.828m 55Ft 2.

[Technical Cathay Pacific Airways Limited Chapter 1 Aircraft General ISD OPS PART B Section 1 A330-300 (A33E) Page 3 Revision 2 30 SEP 15] Landing Gear The landing gear consists of: l Two inboard retracting MAIN GEARS l One forward retracting NOSE GEAR NOSE GEAR MAIN LANDING GEAR Auxilliary Power Unit The Auxiliary Power Unit (APU) drives one generator for electric power and supplies pneumatics for air conditioning and engine starting while the aircraft is on ground. UNCONTROLLED IF DOWNLOADED OR PRINTED .

[Technical Cathay Pacific Airways Limited Chapter 1 Aircraft General ISD OPS PART B Section 1 A330-300 (A33E) Page 4 Revision 2 30 SEP 15] Aircraft Deck Structure BULK CARGO COMPARTMENT FWD CARGO AFT CARGO COMPARTMENT COMPARTMENT BULK CARGO DOOR AFT CARGO DOOR FWD CARGO DOOR Cabin Interior The seat rail arrangement allows maximum flexibility in the seating layout. Double aisles are provided which extend continously throughout the length of the cabin. Crew seats are located near each passenger / crew door and emergency exit. The seats are placed in different configurations as below: The cabin interior is partitioned into 2 sections : Business and Economy Class. UNCONTROLLED IF DOWNLOADED OR PRINTED .

They also serve as emergency doors (equipped with escape sliderafts) and provide rapid escape routes from the aircraft. There are 2 emergency exits (Type 1) located at doors 3 L/R equipped with escape slides to provide rapid escape routes for passengers and Cabin Crew in the area. It accommodates the Captain.[Technical Cathay Pacific Airways Limited Chapter 1 Aircraft General ISD OPS PART B Section 1 A330-300 (A33E) Page 5 Revision 2 30 SEP 15] Door / Exit Location There are 6 main doors (Type A) which provide an entry and exit path for normal servicing and passenger loading. R4 R3 R2 R1 L4 L3 L2 L1 Flight Deck The flight deck is situated in the nose section of the fuselage. Crew Complement Normal crew complement is 2 Flight Crew and 10 Cabin Crew. the First Officer and up to 2 observers. Reverse side blank UNCONTROLLED IF DOWNLOADED OR PRINTED .

Namely: l Director l Decoder / Encoder Units (DEU). Fasten Seat Belt (FSB). UNCONTROLLED IF DOWNLOADED OR PRINTED . It is connected to the following cabin systems: l Air conditioning (temperature indication and control) l Communication l Fire Protection l Ice Protection l Lights l Water / Waste Related Indication The CIDS makes it possible to alter the cabin layout and configuration without changing the existing equipment.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 1 Revision 2 30 SEP 15] Cabin Intercommunication Data System (CIDS) General Description The Cabin Intercommunication Data System (CIDS) is a micro processor-based system. testing and monitoring of the cabin systems and is able to detect faults in its components and the connected equipment by itself. It serves the purposes of functional control. one of them in active mode and the other one in standby mode. Type A and B l Passenger Interface and Supply Adapter (PISA) l Forward Attendant Panel (FAP) l Cabin Assignment Module (CAM) l On Board Replaceable Module (OBRM) l Additional Attendant Panel (AAP) l Attendant Indication Panel (AIP) l Area Call Panel (ACP) l Handsets l Loudspeakers l Passenger Call / Reset Push Button l Passenger Call Lights l No Smoking (NS). The configuration data is stored in the Cabin Assignment Module (CAM) located in the Forward Attendant Panel (FAP). The CIDS contains many system properties and cabin layout information. Return To Seat (RTS) signs All components of the CIDS are connected to the two identical directors. All it will need is just a change of software.

Passenger Lighted Sign The Passenger Lighted Signs System controls the NO SMOKING (NS). a CIDS CAUTION signal is immediately sent to the respective location.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 2 Revision 2 30 SEP 15] The Directors. In the event of a major fault. Passenger Call The Passenger Call System controls the illumination of the passenger call light and the activation of the call chime. Cabin and Flight Crew Interphone The Cabin Interphone System allows the communication via telephone between all the crew stations and between the crew stations and the cockpit. Forward Attendant Panel (FAP). all contain comprehensive built-in equipment circuitry. Cabin Illumination The Cabin Illumination System controls the illumination of the different cabin areas independently. HLP/R/W: l CIDS CAUT light on FAP For Cabin Crew related functions l Messages on the Programming and Indication Module (PIM) For Cabin Crew and maintenance related indications Except HLP/R/W: l CIDS CAUT light on FAP For Cabin Crew and maintenance related indications Integrated Cabin Systems The CIDS provides the following system functions: Passenger Address The Passenger Address System distributes announcements from the cockpit and each crew station through all assigned passenger loudspeakers. Should failure occur in the system. Service Interphone The Service Interphone System allows the communication via telephone between the Ground Crew and the Flight Crew when the aircraft in on ground. Additional Attendant Panel (AAP) and Attendant Indication Panel (AIP). RETURN TO SEAT (RTS) and EXIT signs. FASTEN SEATBELT (FSB). Decoder / Encoder Units (DEU). UNCONTROLLED IF DOWNLOADED OR PRINTED . This allows the CIDS to detect faults that occur in the connected systems and units. respective information is sent additionally to the ECAM Status Page or to the ECAM Warning Page.

Waste Indication The Waste Indication System shows the filling level of the waste tanks on the FAP. In addition. In addition to that. the inoperative lavatories are indicated on the FAP and respective messages come on. Potable Water Indication and Pre-selection The Potable Water Indication and Pre-Selection System shows the filling level of the water tank on the FAP and gives the commands for the pre-selection of the water quantity. Doors and Escape-Slide Pressure Monitoring The Door and Escape-Slide Control System monitors the door and escape-slide bottle-pressure reservoir at the passenger doors and the emergency exits. Cabin Ready Signalling The Cabin Ready Signalling informs the Flight Crew about the cabin status for take-off and landing. UNCONTROLLED IF DOWNLOADED OR PRINTED . it monitors the status of the doors (OPEN/CLOSED) and the escape-slides (ARMED/DISARMED). The actual temperature per zone is indicated on the FAP.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 3 Revision 2 30 SEP 15] Reading Light The Reading Light System controls the passenger reading lights and crew work-lights in the cabin. Air Conditioning The CIDS can select different temperatures for all defined cabin zones. Emergency Evacuation Signalling The EVAC System controls the evacuation signalling in all cabin areas and the cockpit. In addition to the above described lights it is possible to install special decor lights and spot lights which are also controlled by the Reading Light System. Lavatory Smoke Indication The Smoke Detection System controls the visual and acoustical indications in the cabin if a smoke alert is received from the Smoke Detection Control Unit (SDCU). The status is indicated on the FAP. It can be activated from the cockpit and the FAP during an emergency. A fine adjustment of the pre-selected temperature for different zones is possible through FAP operations. Passenger Service System The Passenger Service System gives the remote controlled operation of the passenger reading lights and the passenger call activation/deactivation.

indicates the status of several cabin systems.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 4 Revision 2 30 SEP 15] Forward Attendant Panel (HLP/R/W) The Forward Attendant Panel (FAP) enables the Cabin Crew to control certain cabin systems and the CIDS. L1 Door Station UNCONTROLLED IF DOWNLOADED OR PRINTED . It is located forward of L1 Door (Purser Station).

® The numerical keypad is for ground engineer use only. UNCONTROLLED IF DOWNLOADED OR PRINTED . aisle and window lights. it will remain in steady mode and will only go off after the failure has been rectified. Cabin zone programming is also carried out on the FAP. If pressed. ­ These push buttons allow the page handling of the system indications and programming features of the PIM. Each button illuminates Green when selected (refer to Chapter 1 Section 4 . Press the push button to cancel the audio warning at the respective station. The “PNL LIGHT TEST” checks the LCD and the integrated light in the FAP push buttons. ° Cabin Light Panel The cabin lighting section of the basic FAP consists of different push buttons. ± Miscellaneous l The “EMER” push button is used for the manual illumination of the emergency lights. ¯ The “CIDS CAUT” push button flashes* whenever a failure on CIDS or a connected system occurs. which control the passenger cabin lights. l The “EVAC RESET” push button flashes red when the system is activated. In the flight deck the message “CABIN READY” appears on the ECAM display.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 5 Revision 2 30 SEP 15] FORWARD ATTENDANT PANEL Cabin Crew can control cabin systems and the CIDS on the FAP. * It flashes whenever a failure is detected. l The “SMOKE LAV” indication light flashes red when smoke is detected in any zone 1 lavatory. ¬ The Programming and Indication Module (PIM) of the FAP consists of a Liquid Crystal Display (LCD) and push buttons for programming operations and page handling of the system indications. It shows the status of the systems. l The “EVAC CMD” push button activates the evacuation system warnings.Lighting System). l The “CABIN READY” push button is used to notify the flight deck that the cabin is secured and ready for Take-off / Landing.

The PIM is provided with a standard keyboard with twelve push buttons to allow numeric inputs to the system. SOFT KEYS SYS CIDS DOORS WATER WASTE CHECK 1 2 3 CAUT CABIN TEMP 4 5 6 PANEL 7 8 9 LIGHT LAY ZONE NEXT TEST OUT PROG PAGE CLEAR 0 ENTER HARDKEYS NUMERIC KEYBOARD The PIM is equipped with a coloured full graphic Liquid Crystal Display. The hard keys provide direct access to the respective menus. Cabin Crew must check the PIM display. UNCONTROLLED IF DOWNLOADED OR PRINTED . Twelve soft keys are attached to this display for menu guided operations.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 6 Revision 2 30 SEP 15] Programming and Indication Module Failure annunciations in the cabin are provided on the Programming and Indication Module (PIM) which is part of the Forward Attendant Panel. When the CIDS CAUT light illuminates. The PANEL LIGHT TEST push button enables all the lights integrated in the FAP to be tested. The CIDS CAUT light is automatically activated in case of a system failure. it is only used for system indications and programming operations. The PIM has no system test facilities.

The following hard key selected pages will be shown in the corresponding system description: l DOORS l WATER l WASTE l SYS CHECK l CABIN TEMP l LAYOUT (for ground engineer use) l ZONE PROG (for ground engineer use) Automatic Mode If a failure is detected on one of the cabin systems. 1 5 10 15 20 25 30 35 40 45 +> -> INFORMATION ROW SELECT SYSTEM CHECK UNCONTROLLED IF DOWNLOADED OR PRINTED . the previous page disappears. The test page disappears after the end of the test. l In general the PIM has a time out of 10 minutes after a page has been manually selected. l If a function is selected via a hard key. the PIM displays the relevant page immediately. a “power up” test page appears on the PIM.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 7 Revision 2 30 SEP 15] Operation Normal Mode When power is connected to the aircraft. POWER UP TEST IN PROGRESS DURATION : 40SEC TEXT 1-4 : ACTIVE LAYOUT : l The LCD display is normally blank if no page is selected manually or automatically. two different conditions may occur: l A page is manually selected and displayed on the screen: A message appears in amber in the information row to inform the Crew of a required action. If this key is pressed a second time or when another page is selected.

the “SYSTEM CHECK” page or the information “SELECT SYSTEM CHECK” is automatically displayed. the System Check page is displayed. flashes. Normal Mode On pressing the “SYS CHECK” hard key. It comes on again in case of another failure or automatically after landing if the failure still exists. SYSTEM CHECK < CIDS INTERNAL < WATER ICE PROTECTION < VACUUM LAVATORIES < SMOKE DETECTORS The CIDS CAUT light can be reset inflight by pressing it once. UNCONTROLLED IF DOWNLOADED OR PRINTED . System Check SYSTEM CHECK SYSTEM CHECK < CIDS INTERNAL SMOKE DETECTORS < WATER ICE PROTECTION DETECTORS INOP LAV: 11. 21. The reset has no effect on the PIM messages. 33 < VACUUM LAVATORIES < SMOKE DETECTORS < RET Note: The “<” is flashing for the systems which have a message.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 8 Revision 2 30 SEP 15] l No page is displayed on the screen. then either: The DOORS/SLIDES page comes on with an indication of the failure or The SYSTEM CHECK menu comes on and the symbol in front of the system which failed. It may be called up for pre-flight checks. Automatic Mode If a failure is detected on one of the cabin systems.

indicates the status of several cabin systems. It is located forward of L1 Door (Purser Station).[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 9 Revision 2 30 SEP 15] Forward Attendant Panel (Except HLP/R/W) The Forward Attendant Panel (FAP) enables the Cabin Crew to control certain cabin systems and the CIDS. L1 Door Station A CAUT PAGE HEADLINE A Screen Cabin Off Status CAM (Cabin Assignment Module) OBRM (On Board Replaceable Module) The FAP has the following modules: l Display Unit (touch screen panel) l Sub Panel (hard key panel) HEADING ROW DISPLAY UNIT DISPLAY AREA CAUT PAGE HEADLINE Screen Cabin Off Status SYSTEM AND HARD KEY PANEL FUNCTION KEYS UNCONTROLLED IF DOWNLOADED OR PRINTED .

a headphone jack and an USB port. On Board Replaceable Module The OBRM module is the storage device for the system software. Cabin Assignment Module In the CAM module the CIDS configuration data base is stored. Á The display area shows every selected page. for: l Cabin zoning l Seat relation to loudspeakers and passenger lighted signs l Chime sequences l Audio levels Operating Areas and Keys of the FAP: CAUT 1 PAGE HEADLINE 2 3 Screen Cabin Off Status 4 À The heading row shows the title of every selected page. It is installed in the sub panel of the FAP. It is used to select the different cabin functions (like cabin illumination) and the cabin programming. UNCONTROLLED IF DOWNLOADED OR PRINTED .g. Â The system and function keys are used to select the system pages.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 10 Revision 2 30 SEP 15] The touch screen consists of: l The Heading Row l The Display Area l The System and Function Key The touch screen panel indicates all the cabin information. It is installed in the sub panel of the FAP and includes the cabin definition. e. The hard key panel has a row of hard keys.

UNCONTROLLED IF DOWNLOADED OR PRINTED .SECOND LEVEL To select a system page push the related key (e. bulkhead and passenger reading lights) l LAV MAINT (sets the lavatory lights to full brightness in the case of lavatory maintenance) l SCREEN 30 sec.g. Related to the cabin systems there are different sets of system and function keys with a maximum of 9 keys. entry way. ceiling.g. cabin lighting) shown on the system pages of the FAP is selectable by the SYSTEM AND FUNCTION KEY SET. They are marked with the related system functions: l EMER ( Emergency Lighting System) l LIGHTS MAIN ON/OFF (Cabin Lighting including sidewall. LOCK (sets the touch screen in a sleep mode for a time period of 30 seconds for cleaning purposes) l EVAC CMD (Refer to Evacuation Signalling in this section) l EVAC RESET (Refer to Evacuation Signalling in this section) l SMOKE RESET (Lavatories and VCC) Indication of Cabin Status and Selection of System Page Every cabin system (e. 1st level) on the screen and the selected page (cabin system) is shown in the display area.FIRST LEVEL SYSTEM AND FUNCTION KEY .[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 11 Revision 2 30 SEP 15] Ã The hard keys are used for major functions which have to operate independently from the FAP touch screen. The next/previous key set can be chosen with the forward/backward button. SYSTEM AND FUNCTION KEY .

the FAP displays a fault page. POWER-UP SCENARIO If the system receives no data from the active CIDS director. Cabin Status) or a screen saver will be shown. When the power-up sequence is completed.g.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 12 Revision 2 30 SEP 15] System Power-Up After the CIDS is started the FAP displays the system power-up page. a CAM assigned page (e. UNCONTROLLED IF DOWNLOADED OR PRINTED . A bar graph is shown to indicate that the system is in the boot phase.

This page gives an overview of the standard CABIN STATUS page including: l LIGHTS l DOORS / SLIDE l TEMPERATURE (AIR CONDITIONING) l WATER / WASTE Note: On the CABIN STATUS page.CABIN STATUS UNCONTROLLED IF DOWNLOADED OR PRINTED .[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 13 Revision 2 30 SEP 15] B/C Y/C Y/C FAP . above mentioned systems can be selected also by pushing the related aircraft symbol on the touch screen.PAGE SELECTION To indicate the CABIN STATUS page push the button in the lower right corner of the touch screen. FAP .

Cabin Ready Button The “Cabin Ready” push button is used to notify the flight deck that the cabin is secured and ready for Take-off / Landing. the CAUT button illuminates in flashing mode and the INFO ROW with a text message displays. The reactivation of the FAP is done by a single touch on the screen without activating any other function unintentionally. During this period the screen is dark or. Screen Off Button and Time Out Function The SCREEN OFF button is always shown in the lower left corner of the display. To find out details of the error/defect. shows a screen saver. l The CAUT button will illuminate in steady mode until all errors/defects have been fixed or after the CAUT button is pushed.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 14 Revision 2 30 SEP 15] CAUT Button and Info Row The CAUT button is located in the upper left corner of the screen. In the flight deck the message “Cabin Ready” appears on the ECAM display. A smoke alert calls up the SMOKE page and overrides any other page. A down arrow appears in front of the text indicating that the text information is generated on more than one functional page. The following pages come up automatically with the following indication priorities: Priority Title of Page 1 SMOKE 2 DOORS / SLIDES 3 WATER / WASTE 4 SYSTEM INFO 5 AUDIO and TEMPERATURE 6 SOFTWARE DOWNLOAD UNCONTROLLED IF DOWNLOADED OR PRINTED . as an option. The TIME OUT function switches the screen off after a time period of 10 minutes if a page was manually selected or an auto page is quit. Pushing that button switches the screen off. This touch does not activate any system function. Useful Hints: l The CAUT button will continue to flash until all affected pages have been accessed. l The Info Row will stay until all errors/defects have been fixed. When the CIDS detects an error/defect. The FAP then comes back to the previously selected page. Automatic Activation of System Page and System Info Page If CIDS receives an important message the related system page comes up automatically. follow the text displayed on the Info Row. An automatic event (CIDS message) or touching the FAP display reactivates the screen again.

l CIDS internal l Ice protection l Power management l Miscellaneous SYSTEM INFO After selection of the SYSTEM INFO page an indicator light next to the respective system button is illuminated in amber color if there is a fault message. Additionally this menu appears during all flight phases in the automatic mode if dedicated messages for the Cabin Crew are available. To enter these pages use the next/previous key function. If no failure for the respective system is present the message ‘SYSTEM OK’ will be displayed on the screen. New main messages will always be shown in the first row. A scroll bar located on the right hand side of the LIST BOX area shows that there are further pages available. Each area has a heading row and system / function related messages.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 15 Revision 2 30 SEP 15] System Info Page This menu provides the status information for several cabin systems and could be called up for pre-flight checks. To indicate the faults belonging to the different systems push the related system button on the SYSTEM INFO page. An indicator light (amber/green) shows if there is a message on another page. UNCONTROLLED IF DOWNLOADED OR PRINTED . The following systems / functions are incorporated in the SYSTEM INFO page and are for maintenance use only. The example above shows the SYSTEM INFO page with one of four LIST BOX areas.

UNCONTROLLED IF DOWNLOADED OR PRINTED . all circuit breakers are closed.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 16 Revision 2 30 SEP 15] If the following failure-message is displayed (called BLUE CARD): SYSTEM INFO (BLUE CARD) In this case CIDS is not supplied with the complete electrical power (from normal and essential bus bar) and the system is not able to detect and collect all necessary data. generators ON etc.).g. After checking this points the system should run properly if there are no further problems in the aircraft electrical circuits. To solve this problem it must be ensured that all electrical connections / switches are in the normal mode / position (e.

”DIM2" and “NIGHT” push buttons control the light intensity of the respective zone. “DIM1" and ”DIM2" push buttons control the light intensity of the respective entry area. They are installed at the door stations L2 and L4. l The “SMOKE LAV” push button cancels the chime throughout the cabin. This is used only in case of Mood Lighting FAP failure (refer to Chapter 1 Section 4 .Lighting System). CABIN BRT + - OFF NIGHT LT UNCONTROLLED IF DOWNLOADED OR PRINTED . Note: There is an AAP installed at R1. “DIM1". However. Press the button to cancel the audio warning at the respective station. l The “ENTRY”. only the indication lamp of the AAP in the area of the affected lavatory flashes red when smoke is detected. l The “EVAC RESET” push button flashes red when the system is activated.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 17 Revision 2 30 SEP 15] Additional Attendant Panel (HLP/R/W) The Additional Attendant Panels (AAP) control certain cabin systems. The AAP features the following push buttons : l The “CABIN”.

reset of the evacuation signalling n "SMOKE LAV" .set the Economy Class cabin illumination n "NIGHT LT" . i. the light intensity will change gradually.set doors 4 entry areas illumination n "EVAC RESET" .reset of the evacuation signalling n "SMOKE LAV" .set/reset the night light of Economy Class cabin n "ENTRY" / "DIM 1" / "DIM 2" . In reverse.indication and reset of the lavatory smoke alert l AAP at L4 Door Available functions: n "CABIN YCL BRT" / "+" / "-" / "OFF" .e. They are installed at the door stations L2 and L4.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 18 Revision 2 30 SEP 15] Additional Attendant Panel (Except HLP/R/W) The Additional Attendant Panels (AAP) control certain cabin systems.indication and reset of the lavatory smoke alert Note 1: The FAP / AAP can override each other.set/reset the night light of Business Class cabin n "EVAC RESET" .set the Business Class cabin illumination n "NIGHT LT" . press "CABIN BRT" or "NIGHT LT" on the AAP will override the FAP settings. Note 2: "NIGHT LT" push button on the AAP is the same as "SLEEP" scenario button in the FAP. l AAP at L2 Door Available functions: n "CABIN JCL BRT" / "+" / "-" / "OFF" . UNCONTROLLED IF DOWNLOADED OR PRINTED . the controls on the FAP will also override the last setting done on the AAP.

Cockpit . Á “HORN SHUT OFF” Press to silence the cockpit alarm horn. An evacuation signalling button is installed in the cockpit and at the L1 (Purser Station).Overhead Panel 21VJ EVAC COMMAND HORN SHUT OFF CAPT & PURS EVAC ON 3 1 2 CAPT À “COMMAND EVAC ON” Press to activate the EVAC flashlights and an alarm horn sounds in the cockpit and the cabin. l CAPT : The alert may be activated from cockpit only.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 19 Revision 2 30 SEP 15] Evacuation Signalling An emergency evacuation signalling system (integrated in the CIDS) is installed to provide visual and aural alert in the event of impending emergency evacuation of the aircraft. Â “CAPT” and “CAPT and PURS” When the toggle switch is at: l CAPT and PURSER : The alert may be activated from either cockpit or cabin. UNCONTROLLED IF DOWNLOADED OR PRINTED .

FAP AAP AAP L2 L4 NIGHT NIGHT LT LT EVAC SMOKE EVAC SMOKE RESET LAV RESET LAV 2 2 UNCONTROLLED IF DOWNLOADED OR PRINTED . Á “EVAC RESET” Located at L1 FAP. Press the button to cancel the audio warning at the respective station.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 20 Revision 2 30 SEP 15] L1 (Purser Station) À “EVAC CMD” (EVACUATION COMMAND) Located only at L1 (PURSER STATION) and is used to activate the system. This button flashes red when the system is activated. L2 and L4 AAPs.

[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 21 Revision 2 30 SEP 15] Emergency Lighting Operation The cabin emergency lighting system can be controlled from: l The cockpit. on the FAP with the push button EMER [ COMPONENT LOCATION UNCONTROLLED IF DOWNLOADED OR PRINTED . on the overhead panel SIGNS with the control switch EMER EXIT LT l The purser station.

This protects against accidental operation of the switch from the “ARM” or “ON” position. l “OFF ”: all above lights go off.“OFF” If the switch is in the OFF position: l The integral light of the switch illuminates in amber color.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 22 Revision 2 30 SEP 15] À EMER EXIT LT When the switch is in the following position: l “ON” : all lights of the cabin emergency lighting system illuminate. Note 2: The “EMER” switch on the FAP has a protective cover against accidental operation of the switch. which is integrated in the escape slides of the doors and emergency exits is turned on when the escape slide is deployed. Note 4: In the event of rapid cabin depressurization. UNCONTROLLED IF DOWNLOADED OR PRINTED . Note 3: The lighting system. l “ARM”: the cabin emergency lighting illuminate automatically if the aircraft electrical power supply fails. exit signs and floor path marking lights illuminate. Note 1: The “EMER EXIT LT” “OFF-ARM-ON” switch has a mechanical latch. Á EMER EXIT LT . the exit marking signs and the exit location signs are automatically switched on. Â EMER PUSH BUTTON on L1 (Purser Station) If the EMER push button is pressed: l All emergency lights.

[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 23 Revision 2 30 SEP 15] Cabin Zone Programming (HLP/R/W) Cabin zones are defined by passenger classes and Cabin Crew working areas. UNCONTROLLED IF DOWNLOADED OR PRINTED . 35 + > <. ZONES 3 31 . A zone cannot be deleted. CABIN ZONES PROGRAMMING CABIN ZONES PROGRAMME <. 30 + > < CABIN ZONES <. The maximum number of zones is 5. 40 + > < NO SMOKING ZONES <. video tone or chimes for interphone and signs are related to these zones. These modifications are stored in the CABIN ASSIGNMENT MODULE (CAM). 52 < RET SAVING > Normal Mode (No Automatic Mode) Upon pressing “ZONE PROG” hard key. The smallest zone could consist of 1 row of seats. ZONES 5 41 . ZONES 2 16 . These pages provide the menus for the cabin zones and for the no smoking zones programming. ZONES 4 36 . the zones programming page is displayed. passenger call. Only the zone ends are programmable (except the last seat row which is fixed). 15 + > ACTIVE LAYOUT : CAM 2 M <. general illumination. By means of the CABIN ZONE PROGRAMMING the user can easily modify the length of the zones. Cabin functions like passenger address. ZONES 1 1.

”) at the end of a zone is not possible the respective symbol (“< -” or “> +”) disappears and the soft key loses its function. The modified layout is saved in the respective CAM memory. the new data is saved by pressing the “SAVING” and “SAVING CONFIRMATION” soft key. The zones are programmed as follows : l Cabin Temperature Control ZONE AREA COVERED JCL 11-21 Business Class YCL F 39-50 Forward Economy Class YCL A 59-75 Aft Economy Class l Cabin Lighting.92 < RET If an increase (“ + ”) or decrease (“ . ZONES PROGRAMMING ZONES PROGRAMMING ZONES CHANGE SAVING TO CAM LAYOUT 2M " OLD M-LAYOUT WILL " SAVING IN PROGRESS " BE OVERWRITTEN " COUNT 004. 92 < RET SAVING CONFIRMATION > ZONES PROGRAMMING LAYOUT : CAM 2M SAVED COUNT : 005 DATE : 02. Note: The No Smoking Zone handling is identical to the Cabin Zones Programming with the exception that a No Smoking Zone can be deleted. Passenger Address and Passenger Call ZONE AREA COVERED 1 Business Class 2 Economy Class UNCONTROLLED IF DOWNLOADED OR PRINTED . 11. 12.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 24 Revision 2 30 SEP 15] When all changes have been performed on the PIM. 01. DATE .

To re-use the basic settings which are stored in the CAM push the ® DEFAULT key. e. Note: To complete the procedure the SAVE key must be pushed. 1 2 3 4 ¬ To increase / decrease the display brightness push the related PLUS/MINUS keys on the screen. display brightness. UNCONTROLLED IF DOWNLOADED OR PRINTED . ­ Push the corresponding PLUS/MINUS keys to adjust the volume settings of the loudspeakers or headphone (connected to the audio jack on the hard key panel.g. FAP Set-Up (Except HLP/R/W) On the FAP SET-UP page it is possible to change FAP internal settings. Otherwise the changes made on the FAP set-up page are not taken into account and the system goes back to the previous settings after leaving the page. Additionally the ’CLICK’ of the touch screen keys while they are pushed can be switched ON and OFF. To get access to this page push the FAP SET-UP key in the 2nd level of the SYSTEM AND FUNCTION KEY SET).[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 25 Revision 2 30 SEP 15] Cabin Zone Programming (Except HLP/R/W) The CABIN ZONE PROGRAMMING page provides different tasks of cabin zones programming: l Programming of cabin zone l Programming of NO SMOKING zone l Non-smoking aircraft selection l Saving procedure The cabin zone programming is carried out by the ground engineer. settings for volume of loudspeakers and headphones connected to the FAP.) In both cases the new inputs can be stored if the ¯ SAVE key is pushed.

DOORS / SLIDES CABIN ZONES PROGRAMMING CHECK SLIDE PRESSURE : 1L. 3R < NO SMOKING ZONES The DOORS / SLIDES page or the information SELECT DOORS will be displayed automatically when the following commends are received : l SLIDE PRESSURE LOW (1L.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 26 Revision 2 30 SEP 15] Door And Slide Cabin Control System (HLP/R/W) The doors and slides status can be checked at any time on the Programming and Indication Module (PIM) by pressing the “DOORS” hard key. 2L. 3R on diagram) but only for closed doors. 3R on diagram) l SLIDE DISARMED (1L. The open doors are represented by a red rectangle outside the aircraft symbol and the closed doors by a green rectangle inside the aircraft symbol. 2L. 3R on diagram) l DOOR PRESSURE LOW (4L. 3R < CABIN ZONES SLIDE DISARMED : 1L. The DOOR / SLIDE pressure and the slide DISARMED indications are written on the left hand side of the aircraft symbol in amber color. UNCONTROLLED IF DOWNLOADED OR PRINTED . 3R ACTIVE LAYOUT : CAM 2 M CHECK DOOR PRESSURE : 4L.

The DOORS / SLIDES menu will be displayed automatically when the following commands are received. All open doors are shown as a red rectangle outside the aircraft symbol. the user has to touch the CABIN STATUS ICON on any menu page followed by the DOORS / SLIDES AIRCRAFT SYMBOL or the DOORS / SLIDES ICON. To get the DOORS / SLIDES MENU on the FAP. l SLIDE PRESSURE LOW l DOOR PRESSURE LOW l SLIDE DISARMED UNCONTROLLED IF DOWNLOADED OR PRINTED . All closed doors with disarmed evacuation devices are shown as an amber rectangle inside the aircraft symbol.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 27 Revision 2 30 SEP 15] Door And Slide Cabin Control System (Except HLP/R/W) The doors and slides status can be checked at any time on the FAP. All closed doors with armed evacuation devices are shown as a green rectangle inside the aircraft symbol. The DOOR / SLIDE PRESSURE and the SLIDE ARMED / DISARMED indications are shown as an amber text next to the related door / slide.

[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 28 Revision 2 30 SEP 15] Water / Waste Quantity And Indication (HLP/R/W) Water System The available water quantity in the tanks can be checked by pressing the “WATER” push button on the PIM. The Ground Engineer must be informed if the indication reads that the tanks are not empty or is empty but with intermittent or fluctuating readings. The waste quantity can be checked by pressing the “WASTE” push button on the Programming and Indication Module. WASTE QTY LEFT RIGHT 100% 100% 90% 90% 30% 30% 9% 9% 0% 0% WATER SVCE DOOR OPEN SYS CIDS DOORS WATER WASTE 1 2 3 CHECK CAUT CABIN PAL TEMP 4 5 6 LIGHT TEST 7 8 9 LAY ZONE NEXT ENTER OUT PROG PAGE CLEAR 0 If the waste service panel is open. the water page is automatically displayed and the indication “WATER SVCS DOOR OPEN” appears on the screen. the waste page is automatically displayed and the indication “WASTE SVCE DOOR OPEN” appears on the screen. UNCONTROLLED IF DOWNLOADED OR PRINTED . Waste System Pre-flight. the Waste Quantity Indication must read both tanks empty. Note: A small pre-charge of fluid is added to the waste tanks after servicing which may cause the quantity indicator to read just above empty. WATER QTY PRESEL FWD AFT 100% 100% + 75% 75% 50% 50% 25% 25% 0% 0% - WATER SVCE DOOR OPEN SYS CIDS DOORS WATERWASTE 1 2 3 CHECK CAUT CABIN PAL TEMP 4 5 6 LIGHT TEST 7 8 9 LAY ZONE NEXT ENTER OUT PROG PAGE CLEAR 0 The water quantity pre-selection on the right hand side of the screen is used by maintenance only. When the water service panel is open.

UNCONTROLLED IF DOWNLOADED OR PRINTED . The CABIN STATUS page is displayed. WATER AND WASTE QUANTITY INDICATION The WATER/ WASTE page displays: l In the LH upper part of the FAP-touch-screen the waste quantity in % and two bars. L for the left hand system and R for the right hand system.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 29 Revision 2 30 SEP 15] Water / Waste Quantity And Indication (Except HLP/R/W) Action on the FAP-touch-screen Result on the FAP-touch-screen Touch the CABIN STATUS soft key. the Waste Quantity Indication must read both tanks empty. symbol. The Ground Engineer must be informed if the indication reads that the tanks are not empty or is empty but with intermittent or fluctuating readings. Pre-flight. Below the bar the total max. volume is shown. volume is shown. Below the related bars the total max. Note: A small pre-charge of fluid is added to the waste tanks after servicing which may cause the quantity indicator to read just above empty. Touch the WATER/WASTE soft key or the aircraft The WATER/WASTE page is displayed. l In the middle upper part of the FAP-touch-screen the water quantity in % and one bar.

Cabin Interior.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Intercommunication Data System ISD OPS PART B Section 2 A330-300 (A33E) Page 30 Revision 2 30 SEP 15] Vacuum Lavatory System Failure Message ( HLP/R/W) If a “VACUUM LAVATORIES” System failure is detected by the CIDS. Water / Waste System FAP Message For more information. Water / Waste Ice Protection FAP Message For more information. refer to Chapter 1 Section 10 . the system check page will be automatically displayed on the PIM. SYSTEM CHECK CIDS INTERNAL WATER ICE PROTECTION < VACUUM LAVATORIES SMOKE DETECTORS The soft key corresponding to the vacuum lavatories must be pressed. Water Pre-Selection To be operated by Ground Engineer. UNCONTROLLED IF DOWNLOADED OR PRINTED .Cabin Interior. refer to Chapter 1 Section 10 .

L4. L3 and R3 Note: L1 and L1A are single seats mounted side by side. L1A. Attendant Indication Panel (AIP). Area Call Panel (ACP) with associated chimes. R2. L4A. seat belt with harness. L2. UNCONTROLLED IF DOWNLOADED OR PRINTED . Single Seats (Forward Facing) l R1. Single Seats (Aft Facing) l L1. with the exception at: l L1A. Each Cabin Crew station is equipped with a folding seat. R4 and R4A Note: L4 / L4A and R4 / R4A are single seats mounted side by side. Pull on the seat and lower it for use. All seats have an interphone which can be reached while seated with seat belt and harness fastened. L4A and R4A All crew seats fold automatically when not in use.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 1 Revision 2 30 SEP 15] Cabin Interior Cabin Crew Station Cabin Crew station is located at each cabin door.

UNCONTROLLED IF DOWNLOADED OR PRINTED . Passenger class divisions.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 2 Revision 2 30 SEP 15] Passenger Seating The curtains and separating bulkheads divide the passenger cabin into 4 service zones. P/A. IFE. Seat Configuration CLASS Business Class 39 Economy Class 223 TOTAL 262 Passenger seats are identified by a row number and an alphabet. Identification for seats are located below the overhead compartment and/ or on the Passenger Service Module above each row of seats which illuminates in steady mode while aircraft is on ground. Cabin Temperature and Cabin Lighting Control are based on these zones. beginning with the letter ‘A' on the left hand side cabin. Galley Service.

Inflight Power Source for Electronic Devices. The PC Power in-use Light is mounted adjacent to the Attendant Step. UNCONTROLLED IF DOWNLOADED OR PRINTED .[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 3 Revision 2 30 SEP 15] Business Class Seat The Business Class Seat features are as follows: PERSONAL PERSONAL SEAT CONTROL MULTIPORT CONTROL READING LIGHT UNIT CONNECTOR HANDSET POWER SOCKET ADJUSTABLE SIDE CABINET HEADREST (The noise cancelling headset is preset inside) SEAT BACK COCKTAIL TABLE AIRBAG SEAT BELT MEAL TABLE RETRACTABLE ARMREST SIDE STORAGE SEAT CUSHION LIFE JACKET SHOE LOCKER STOWAGE LEGREST Power Socket Refer to Chapter 1 Section 8 . 110V AC power socket is conveniently located and is suitable for recharging personal electronic devices such as lap top computers. it will illuminates blue when in use.

The seat recline button may be used to put the seat in to Bed mode and TTL position. UNCONTROLLED IF DOWNLOADED OR PRINTED . Push forward the seat recline button to move the seat / bed into TTL position. ¯ TTL Press and hold the TTL mode button to bring the seat to the TTL position. ­ Seat Tracking Move the seat tracking button forward or aft to move the seat forward and backward. seat cushion and legrest for their own comfort between relax position and fully flat bed. It illuminates the side storage and water bottle holder. ¬ Seat Recline Pull back the seat recline button to recline the seatback and track the seat forward as appropriate. ± Accent Light The Accent Light is incorporated inside the side storage. ° Bed Mode Press and hold the Bed mode button to bring the seat to a flat bed.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 4 Revision 2 30 SEP 15] Seat Control Unit (SCU) The new precision toggle SCU is located at the side wall. ® Legrest Move forward and aft the legrest button to move the legrest to the desired position. and provides subtle illumination at night-time as required. Passenger can use the SCU to adjust the seatback.

AV Input Connector An RCA cable is needed to connect the portable device to the 'AV input' connector.. Note: The USB port cannot be used to stream iPod/iPhone/iPad*.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 5 Revision 2 30 SEP 15] Multiport connector AV Input Connector Multiport connector is a module which allows passengers to connect their iPod/iPhone/iPad*.S. as well as portable device with AV output to the Mode Selector: entertainment system. USB Port The multiport connector consists of 3 types of connections: iPod Connector For connecting iPod/iPhone/iPad* an iPod* cable is required. The RCA cable is currently not supplied inflight. registered in the U. iPhone and iPad are trademarks of Apple Inc. (Welcome page displayed on the PTV) iPod Connector There is also a USB port to charge mobile and BlackBerry phones. UNCONTROLLED IF DOWNLOADED OR PRINTED . This dedicated cable is needed to connect stream audio and video to the inflight entertainment system. Move selector to the LEFT for AV Input Passengers can connect and enjoy their own personal media from the and to the RIGHT for iPod Connector inflight entertainment system once the In-seat AVOD is switched ON. * iPod. and other countries. USB Port The port is used to charge mobile and BlackBerry phones. It powers the iPod/iPhone* only.

It can be removed from the cradle by pressing the red release button on the top part of the cradle. Personal Reading Light Apart from the overhead reading light. UNCONTROLLED IF DOWNLOADED OR PRINTED .[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 6 Revision 2 30 SEP 15] Overhead Reading Light It illuminates the deployed meal table. Ã VOL Control Increases and decreases the volume of the audio / video in the headset. The PCH is stowed in a cradle beside the Personal Reading Light and Seat Control Unit. This light can be controlled by the Personal Control Handset. Personal Control Handset (PCH) The integrated handset serves not only as a control for the inflight entertainment (IFE) programs but also as an inflight telephone. Â Brightness Control Adjusts brightness level of the PTV screen from the handset. The flexible design of the light head allows passenger to adjust the angle to meet their preference. This handset also features controls for Passenger Services System (PSS). PCH / Passenger Services System Control À LCD Screen Displays the selected audio or video programme. Á Home Button Press to go to the Studio CX Home Page. The handset audio and video entertainment functions are accessible while the handset is stowed. The unit is stowed with the IFE and PSS panel facing up. each seat is equipped with Personal Reading Light for reading and working.

To close. Å Arrow Buttons Press the arrow buttons for menu selection. rewind and stop. Kept the door open. A Vanity Mirror is under a flap on the inside of the door. ´ Phone Button Turns the telephone function ON / OFF.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 7 Revision 2 30 SEP 15] Ä Tools Button Press “i” button to go to Tools Section. functions as a privacy screen. Audio Video on Demand (AVOD) Controls Buttons For fast forward. Side Cabinet The noise cancelling headset is preset inside the side cabinet. TV. UNCONTROLLED IF DOWNLOADED OR PRINTED . play. Buttons for Games Press these buttons for game operation. µ 4 Short Cut Buttons For direct access to Movie. Buttons for Phone Dialling Press these buttons for phone dialling. Press the centre button for menu select execution. Passengers can also make the phone call using the on-screen buttons. Æ Attendant Call Button (ON/OFF) Press the button for call / or to cancel. simply push the door until it locks. The cabinet may be used for storage during take-off and landing if the door is closed. press the metallic button on the door. Music and Game sections. ³ Overhead Reading Light Button (ON/OFF) Momentary turns ON / OFF the reading light. To open. pause.

The new design ensures that passenger can leave the seat even with meal table deployed. 2. To replace unserviceable headsets: 1. Open the Side Cabinet door. Unserviceable headset must be clearly tagged as U/S and placed inside a plastic bag before putting inside the F/J headset bag. Unplug the unserviceable headset from the audio jack. 4. Depending on the number of scheduled sectors and seat configuration for the aircraft. but not during take-off and landing. Meal Table It is stowed under the Cocktail Table. The headset is pre-connected in the Side Cabinet. The pre-connected headsets are changed by cleaners at HKG and all ports on each sector to ensure all headsets are clean and ready for use by passengers. UNCONTROLLED IF DOWNLOADED OR PRINTED . bags and other items inflight. The Side Storage features a water bottle holder and it provides extra knee space for passengers sleeping on their side. Cocktail Table It is large enough to provide additional work surface for passenger. 3. The bag should be labeled USED or PARTIALLY USED before returning the bag to the designated overhead compartment. Side storage The Side Storage is for storing notebook computers.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 8 Revision 2 30 SEP 15] Noise Cancelling Headset Noise cancelling headset is designed to increase audio enjoyment and reduce cabin background noise. between 2-15 bags will be loaded ex-HKG. Plug-in the new headset. * The F/J headset bags are stowed in the designated overhead compartment and are spread out to allow for adequate space for each JCL passenger's luggage. Spare headsets are included in the First / Business headset bags* for Cabin Crew to replace any defective headsets.

Slide door to open. Shoe Locker Located under the retractable armrest is the shoe locker.Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 9 Revision 2 30 SEP 15 Life Jacket Stowage Located under the Side Storage.] Retractable Armrest It can be retracted to increase the bed width. refer to Operations Manual Volume 5 Cabin Crew Safety and Emergency Procedures Manual. press the button while simultaneously pushing the armrest down. To retract. To position the armrest up. Airbag Seat Belt [The seat features an airbag seat belt (For details. UNCONTROLLED IF DOWNLOADED OR PRINTED . Always with white seal intact. It may be used for storage during take-off and landing provided the door is closed. Move door handle downward. Adjustable Headrest The 6 ways adjustable Headrest provides flexibility to suit extra personal comfort. simply press the button. as well as to enable easy access in and out of the seat. take-off and landing. Red dot above handle becomes visible. The armrest may be position UP or DOWN for taxi. Chapter 1).

l To deploy: 1. facilitates an uninterrupted viewing of inflight entertainment allowing for an improved service delivery. reading light. Brightness of the PTV may be adjusted to suit the viewer by means of the PCH. 2. The PTV and meal table can be deployed independently. UNCONTROLLED IF DOWNLOADED OR PRINTED . Continue to pull until the PTV is in the desired position. i. call light and inflight telephone. Touch Screen Feature The touch screen feature is provided as an alternate method for passengers to navigate the interactive screens. Note 3: Should the JCL Hinge breaks.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 10 Revision 2 30 SEP 15] PERSONAL TELEVISION COAT HOOK PC POWER IN-USE LIGHT EMERGENCY ESCAPE PATH LIGHTING LITERATURE ATTENDANT TTL INDICATOR POCKET STEP LIGHT Personal Television The 15. l To stow: 1. Live Safety Demonstration is carried out in the cabin. Tilt the PTV monitor to the preferred viewing angle.4 inch 16:9 aspect ratio personal television is adjustable and can be tilted to the desired viewing angle.PTV Hinge should withstand an abuse of 200 lbs vertical load. Hold the monitor on the hinge area. Pull the latch. and is independent of the meal table. 2. Note 1: Should any PTV become unserviceable. Note 2: The JCL PTV . 15. the PTV is designed to be able to push back to the stow position. Push the monitor into the stowage area until it latches. All function selections are enabled from the retrievable Personal Control Handset (PCH) located in the housing of each passenger console. The Passenger Services System (PSS) functions.4" wide screen Personal TV can be deployed by press the button.e. 3. are still operated using the Personal Control Handset (PCH). The new location of PTV.

the TTL indicator light will illuminates green. Attendant Step Located on the back shell of the seat and below the bump strip. It is designed for the safety card and the literature pouch. It is designed for hanging clothing only. Emergency Escape Path Lighting Emergency Escape Path Lights are installed on the side of the outboard seat along the aisle. UNCONTROLLED IF DOWNLOADED OR PRINTED . the Attendant Step provides Cabin Crew and passenger easy access to the overhead compartment. Literature Pocket Located adjacent to the Attendant Step. the PC Power in-use Light will illuminates blue. ensure that the TTL Indicator located next to the legrest is visible. PC Power in-use Light When power socket is in use.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 11 Revision 2 30 SEP 15] Coat Hook Located next to the Personal Television. TTL Indicator Light When the seat is in TTL position. TTL Indicator In case the TTL Indicator light is not working.

l Seat pre-set in TTL position. fitted correctly and smooothly. The surface of the Ottoman cannot be used for stowing things during taxi. Velcro is not exposed. l The literature pocket is clean without rubbish inside and the literature pouch (Inflight Magazine) is neatly arranged inside. l Shoe locker door stays open. Cabin Crew must ensure that the seats are dressed properly before passenger boarding. take-off and landing (except duvet / blanket / pillow). When the seat is fully reclined. OTTOMAN Seat Dressing Standard The seat dressing standard is outlined as a guideline for cleaners to dress the seat. Note: The space under the ottoman on bulkhead seats cannot be used for stowing things during taxi. l The safety card is placed in front and with the aircraft type clearly visible. l The PTV and the personal control handset are stowed and latched in position. l The retractable armrest is in the ‘DOWN’ position. l Seat belt is in crossed position with the buckle on top. cocktail table and ottoman are clean. l Accent light in the side storage is 'OFF'.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 12 Revision 2 30 SEP 15] Ottoman Passengers can use the Ottoman as an extension of the legrest when they are seated. l All furniture surfaces including meal table. UNCONTROLLED IF DOWNLOADED OR PRINTED . with cable wiring neatly arranged. the ottoman becomes part of the bed. take-off and landing. providing a seamless sleeping surface for passengers' comfort. l The noise cancelling headset is pre-set in the side cabinet. l For long-haul flight. l The seat cushion is positioned in the centre of the seat. The side cabinet door is open. a duvet is placed on the ottoman. l The headrest cover is clean.

[Technical Cathay Pacific Airways Limited Chapter 1
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Economy Class Seat
The Economy Class Seat features are as follows:

ADJUSTABLE HEADREST

ADJUSTABLE SEATBACK

SEAT RECLINE BUTTON

PC POWER IN - USE LIGHT
EMERGENCY
ESCAPE PATH LIGHT
ATTENDANT STEP

PERSONAL TELEVISION

COAT HOOK

AMENITY STORAGE

RETRACTABLE ARMREST

MEAL TABLE

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Technical Cathay Pacific Airways Limited Chapter 1
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Adjustable Seatback
Press the seat recline button on the inner side of the armrest and push the seatback backward simultaneously to
recline the seat. To move the seatback upright, lean forward and press the button.

Adjustable Headrest
The headrest can be adjusted up or down to the desired height. Its side cushions can be folded in or out for extra
support.

Retractable Armrest
Except the front row seats, all aisle seats are designed with a retractable armrest allowing Cabin Crew to help
passenger who may have difficulty getting in or out of the seat. To retract the armrest, slightly push down the
armrest & press the recessed button through the hole underneath (near armrest joint).

BUTTON

Coat Hook
Coat Hook is fitted adjacent to the personal television. It is used to hang CLOTHING only and can be used
throughout the flight, including taxi, take-off and landing.

Amenity Storage
Amenity Storage is fitted below the personal television. It must be cleared for taxi, take-off and landing.

Meal Table
Seats not equipped with a bi-fold down table are installed with an in-arm bi-fold stowed table. When deployed, the
table can be moved forward or aft as desired.

Attendant Step
An attendant step is available on all aisle seats except the front row seats. It is used to reach and look into the
overhead compartment if required.

Emergency Escape Path Light
Emergency Escape Path Lights are fitted on the side along the aisles seats.

PC Power In-use Light
When power socket is in use, the PC Power In-use Light will illuminate blue. It is fitted in every seat row of aisle
seats C, D and H.

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Technical Cathay Pacific Airways Limited Chapter 1
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Personal Television (PTV) - Touch Screen
The 9" tilting widescreen monitor not only streams "On Demand" audio and video entertainment to the seat, it also
provides personal control for Passenger Service System (PSS) and Inflight Entertainment (IFE) Program. As
such, Personal Control Handset (PCH) is no longer fitted (except for front row seats).

All touch screen PTVs are equipped with Visually Impaired PSS Service (regardless of the availability of PCH).
This provides an alternative for visually impaired passenger to call for Cabin Crew service by double tapping
anywhere at the touch screen monitor. (For detail information, refer to Chapter 1 Section 7 - Visually Impaired)

To turn on the Passenger Service System (PSS), passenger needs to:

1. Move hand close to the sensor area (bottom part) of PTV and the PSS button (blue light) will illuminate

2. Touch the PSS button (blue light) to pop up the PSS screen from the PTV

3. Touch the PSS button again, the PSS screen will disappear

PSS SCREEN

PSS Button à SENSOR AREA

PTV

A Multi-port Connector (USB port and iPOD* connector) is installed below the screen allowing passengers to
connect and enjoy their own personal media through the inflight entertainment system once the In-seat AVOD is
switched ON.

iPOD CONNECTOR

USB PORT

Note: The USB port is used to charge mobile and BlackBerry phones only and cannot be used to stream
iPod/iPhone/iPad*.

For connecting iPod/iPhone/iPad*, an iPod* cable is needed to connect stream audio and video to the
inflight entertainment system. It powers the iPod/iPhone* only.

* iPod, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

UNCONTROLLED IF DOWNLOADED OR PRINTED

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Front Row Seats with In-arm PTV - Touch Screen
Front row seat PTVs are installed either on the bulkhead wall or in-arm. Seats with in-arm PTV are located at
59AC and 59HK.

l To deploy:

1. Push downwards the black release button (as placard) and pull the PTV arm upwards simultaneously.

2. Turn the screen around the PTV joint to choose viewing angle.

l To stow:

1. Turn the screen sideway towards armrest.

2. Push the PTV arm downwards into the armrest stowage. The PTV is properly stowed when the two red
lines aligned.

RED LINES ALIGNED

BLACK RELEASE BUTTON

Note 1: After PTV serviceability check and before passenger boarding, ensure the front row in-arm PTVs
are stowed and locked in position.

Note 2: When the wall mounted monitor is unserviceable & the seats are occupied, ensure the front row
in-arm PTVs are deployed before the safety video demonstration / quarantine video starts. Upon
completion of the safety demo, front row PTVs must be immediately stowed and locked in position.

Note 3: The use of PTV mounted on the armrest for video safety demonstration in Economy Class is
approved by CAD. Those PTVs must be stowed for take-off and landing.

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Technical Cathay Pacific Airways Limited Chapter 1
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A330-300 (A33E) Page 17
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Personal Control Handset (PCH)
The integrated handset serves as a control for the Inflight Entertainment (IFE) Programs and Inflight Telephone.
This handset also features controls for Passenger Services System (PSS).

The PCH is provided to all front row seats and is stowed in the cradle on the inner side of armrest. It is stowed
with the IFE and PSS panel facing up, allowing passenger to access the audio and video entertainment functions
while it is stowed. It can be removed from the cradle by pressing the red release button.

Note 1: Front row seats passenger has the option to use either the PCH or the PTV - Touch Screen for
controlling the PSS and IFE Programs.

Note 2: In-seat Telephone function is not activated in this cabin.

* *
*
* Not in use yet

À LCD Screen

Displays the selected audio or video programme.

Á Home Button

Press to go to the Studio CX Home Page.

 Brightness Control

Adjusts brightness level of the PTV screen from the handset.

à VOL Control

Increases and decreases the volume of the audio / video in the headset.

Ä Tools Button

Press “i” button to go to Tools Section.

UNCONTROLLED IF DOWNLOADED OR PRINTED

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A330-300 (A33E) Page 18
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Å Arrow Buttons

Press the arrow buttons for menu selection.

Press the centre button for menu select execution.

Æ Attendant Call Button (ON/OFF)

Press the button for call / or to cancel.

³ Overhead Reading Light Button (ON/OFF)

Momentary turns ON / OFF the reading light.

´ Phone Button

Turns the telephone function ON / OFF.

µ Audio Video on Demand (AVOD) Controls Buttons

For fast forward, play, pause, rewind and stop.

Buttons for Phone Dialling

Press these buttons for phone dialling. Passengers can also make the phone call using the on-screen
buttons.

Buttons for Games

Press these buttons for game operation.

UNCONTROLLED IF DOWNLOADED OR PRINTED

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A330-300 (A33E) Page 19
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Life Jacket Stowage
The life jacket stowage is located under the seat. The compartment is sealed with a white seal and is designed
with a clear plastic cover for security check purpose without the need to take out the life jacket.

Cup Holder
Cup Holder is designed to hold a PVC cup and can be used when the meal table is stowed. It must be stowed
during taxi, take-off and landing.

Literature Pocket
The literature pocket installed on the lower part of seatbacks is designed for stowing the safety card and literature
pouch.

UNCONTROLLED IF DOWNLOADED OR PRINTED

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Cabin Interior ISD OPS PART B Section 3
A330-300 (A33E) Page 20
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Power Socket
Refer to Chapter 1 Section 8 - Inflight Power Source for Electronic Devices.

The 110AC power socket is located adjacent to the life jacket stowage below the seat. It is suitable as a power
source for computers, PDAs, MP3 players and other electronic devices.

Headset Receptacle
A single-prong type headset receptacle (3.5mm in diameter) is located on the front end of the armrest.

HEADSET RECEPTACLE

Standard Seat Belt
[Majority of the seats feature a standard seat belt.]

Y Seat Belt
[Y seat belt is fitted at all front row seats, i.e. row 39A to 39K, row 59A to 59K. It operates the same way as a
standard seat belt.]

UNCONTROLLED IF DOWNLOADED OR PRINTED

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A330-300 (A33E) Page 21
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Seat Dressing Standard
The seat dressing standard is outlined as a guideline for cleaners to dress the seats. Cabin Crew must ensure
that the seats are dressed properly before passenger boarding.

l The headrest cover is clean.

l The loose cushion is properly positioned on the seat (applicable to long haul flights only).

l The blanket is properly positioned on the seat (if applicable).

[l The headset is preset inside the literature pocket.]

l Seat belt is in crossed position.

l The handset is stowed and latched.

l Armrest is in "DOWN" position.

l Cup Holder is stowed.

l All furniture surfaces including meal table is clean.

l The amenity storage is clean without rubbish inside.

l The literature pocket (including 3 small pockets) is clean without rubbish inside and the literature pouch
(Inflight Magazine) is neatly arranged inside.

l The safety card with the aircraft type facing front is clearly visible in the literature pocket.

Passenger Service Module
Passenger Service Modules (PSM) are located in the cabin above each row of passenger seat and are equipped
with overhead reading lights, attendant call lights, ordinance signs and oxygen masks. The controls for these
facilities (except for ordinance signs and oxygen masks) are on the Personal Control Handset / Touchscreen PTV
(applicable to Economy Class only).

Attendant calls may be initiated or reset from the PSM and the PCH.

The PSM with the following features is installed:

l Passenger Reading Light - Refer to Chapter 1 Section 4 - Lighting System.

l Attendant Call - Refer to Chapter 1 Section 5 - Passenger Call System.

UNCONTROLLED IF DOWNLOADED OR PRINTED

The weight limit is 50kg / 110lbs. Special damper hinges control the opening and closing speed of the door. Overhead Compartment . Doghouse Doghouses are usually installed behind seats immediately forward of galleys. The weight limit is 40kg / 88lbs. The centre overhead compartments are attached together back to back. When the door is unlatched. Lift the latch until the overhead compartment door is unlatched. Swing in the overhead cpmpartment door. Keep away the hand from the latch. 2. Each overhead compartment has a grip rail installed along its length below the compartment door. lavatories. Depending on their position in the cabin. 2. l To close: 1. The overhead compartment doors open upwards and give access to the compartment from the aisle. Centre Overhead Compartments Centre overhead compartments are fitted down the centre of the cabin. closets and partitions if space is available.Door Operation l To open: 1. different sizes of the overhead compartments are installed. UNCONTROLLED IF DOWNLOADED OR PRINTED . suspended from the ceiling. Push the overhead compartment door against the housing until the latch snaps into place. Adapted to the cabin configuration.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 22 Revision 2 30 SEP 15] Overhead Compartment Each overhead compartment has one or two doors with a latch on the bottom edge of the door. the damper hinges hold the door in the fully open position. The overhead compartment door opens automatically. two types of overhead compartments are installed: l Lateral overhead compartments l Centre overhead compartments Lateral Overhead Compartments Lateral overhead compartments are provided along the cabin sidewalls throughout the entire cabin.

3. 2. then turn the handles until they are in the horizontal position and the red dot is not visible. then lock by pushing handle in until red bar is not visible. then slide secondary bolt latches all the way in to the locked position (green dot should appear). For closets: Ensure both doors are shut and aligned. ensure all closets. taxiing and turbulence. landing. For stowage: Close door shut until it clicks.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 23 Revision 2 30 SEP 15] Closet / Stowage Note: During take-off. doghouses and stowage are properly closed and locked.e. 1. UNCONTROLLED IF DOWNLOADED OR PRINTED . For doghouses: Slide it shut until it clicks. i.

Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 24 Revision 2 30 SEP 15 C1C C1C is located aft of G1C. C1C-01 facing left hand aisle is fitted with one 11" coat rod. LHS RHS C1C SIC (S1CL and SICR) It is located behind C1C. and a compartment SICL on the left hand side for inflight manuals. the compartment doors are facing on both aisles. This stowage is designed with a closet on the right hand side S1CR. These are used for hanging jackets and the storage of catering items. S1CL S1CR UNCONTROLLED IF DOWNLOADED OR PRINTED . C1C-02 facing right hand aisle is fitted with two 11" coat rods.

in front of first row on the left hand side and right hand side respectively. Both units are designed for stowing catering items such as individual water bottles. Both units are fitted with studs for securing the baby bassinet on top.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 25 Revision 2 30 SEP 15] S1L and S1R S1L and SIR are located in Door 1 area. S1L and S1R E2L It is located forward of L2 door and is designated as storage of emergency equipment. E2L UNCONTROLLED IF DOWNLOADED OR PRINTED .

This stowage is designed with compartments accessible from the forward face as well as both aisles. catering items and a small waste bin and magazine racks facing galley 2. S2C (S2CL / S2CR) UNCONTROLLED IF DOWNLOADED OR PRINTED . in front of the first row centre seats.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 26 Revision 2 30 SEP 15] E2R It is located forward of R2 door and is designated as storage of emergency equipment. E2R S2C (S2CL and S2CR) It is located in door 2 area. It is fitted with compartments for emergency equipment.

It is used for the storage of catering items. It is used for the storage of catering items. Passenger Transfer Kit and Inflight Wheelchair. S2L S2R It is located aft of lavatory L36.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 27 Revision 2 30 SEP 15] S2L It is the stowage in Door 2 area located in front of the first row on the left hand side. as well as baby bassinets. S2R UNCONTROLLED IF DOWNLOADED OR PRINTED .

It is designated for engineering items such as spare seat covers. Normally it is closed with blue seal intact. S2CA It is located behind seats 21D and 21G. It is used for the storage of catering items and hanging jackets. S1CA / S2CA UNCONTROLLED IF DOWNLOADED OR PRINTED . If the blue seal is not intact. It is designated for engineering items such as spare seat covers. Report to the ISM so that an entry is made in the CDML.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 28 Revision 2 30 SEP 15] S2RA It is an additional stowage next to S2R. Cabin Crew are required to check that the blue seal is intact. S2RA S1CA It is located behind seats 18D and 18G. check to ensure no suspicious items are hidden inside. Normally it is closed with blue seal intact. Note: For the security check of S1CA & S2CA.

L61 and L62 (forward of Drs 3) Each lavatory is equipped with a diaper changing table. Each lavatory contains a toilet. miscellaneous supplies.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 29 Revision 2 30 SEP 15] Lavatory (For Engineering purposes. air vent and a P/A speaker. and a service module housing passengers oxygen. the term ‘Toilet’ or ‘Lavatory’ are used in this manual.) There are 8 lavatories installed in the cabin for the comfort of passengers and Crew. attendant call switch. a smoke detector/alarm. warning signs. mirror. UNCONTROLLED IF DOWNLOADED OR PRINTED . 5 lavatories are allocated for Economy Class passengers' use: l L52. L53. 3 lavatories are allocated for Business Class passengers' use: l L11 (fwd of L1) l L14 (aft of R1) l L36 (aft of R2) All Business Class lavatories are installed with a full length mirror. L36 is equipped with additional grab handles and a single panel door for passengers with reduced mobility. L54. wash basin with hot and cold water.

Emergency Unlocking Mechanism In case of an emergency. To Open: bi-fold door – move the latch towards the left / right and pull the door inwards. Occupied – indicator is red. door is unlocked and can be opened from outside. OCCUPIED VACANT UNCONTROLLED IF DOWNLOADED OR PRINTED . [ ] Lavatory doors can be secured in the open position by pushing a metal latch on the door hinge side located at the top of the door. – turn the handle and open the door outwards.Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 30 Revision 2 30 SEP 15 Lavatory Door Each lavatory is provided with an outward opening rigid door or bi-folding door. All lavatory doors are fitted with a lock which includes a “VACANT / OCCUPIED” indicator (flag). door is locked and cannot be opened from outside. [ ] Vacant – indicator is green. lift the “LAVATORY” cover plate above the “VACANT / OCCUPIED” indicator and slide the unlocking pin. Normal Operation from Inside To Lock: move the latch towards left / right. single panel door – move the latch towards the left / right.

[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 31 Revision 2 30 SEP 15] Single Panel Door Latch Emergency Operation The catch assembly in the door frame is fitted with a folding catch. for example. 2. to unlock the latch. which is operated by a lock pin. B B UNCONTROLLED IF DOWNLOADED OR PRINTED . In an emergency: 1. Pull at the knob to open the lavatory door. Turn the lock pin to the left or right side with a coin.

UNCONTROLLED IF DOWNLOADED OR PRINTED . paper cup and tissue box l Lavatory service unit(LSU) l Airvent l Mirror / full length mirror * l Amenity drawer l Toilet seat cover dispenser l Ashtray l Coat hook l Handgrip ** l Smoke detector l Waste-bin fire extinguisher l Diaper changing table * Full length mirror is fitted in L11.Interior l Toilet unit with seat and cover l Wash basin unit with drain valve assembly.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 32 Revision 2 30 SEP 15] Lavatory . ** An additional handle is installed in L36 for passengers with reduced mobility. L14 and L36. l Wash basin cabinet with access door l Waste container with waste chute and closing flap l Paper roll holders l Service box for paper towel. water faucet and liquid soap dispenser etc.

[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 33 Revision 2 30 SEP 15] Access to Lavatory Mirror Compartment The following highlights the different ways to access the mirror compartments. l For all other lavatories To Open : Locate the release button next ot the disposal cup dispenser. l Lavatory L11 located forward of L1 door To Open : Press the upper left corner of the mirror and then release. Push in to open the mirror compartment. To Close : Press the upper left corner of the mirror again and push in. To Close : Push the mirror back to the original position. UNCONTROLLED IF DOWNLOADED OR PRINTED .

Pictures below show the location of the tissue box dispenser and the loading of a tissue box. Pictures below show the location of the tissue box dispenser and the loading of tissue box. Tissue box dispenser Pull to open Push to close after loading UNCONTROLLED IF DOWNLOADED OR PRINTED . Pull the edge of the dispenser to open.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 34 Revision 2 30 SEP 15] Access to Liquid Soap Bottle in L11 The liquid soap bottle is located inside the mirror cabinet in all other lavatories. In lavatory L11. l For all other lavatories The tissue box dispenser is kept close by means of magnetic plates. Access to Tissue Box Dispenser Lavatory L11 . Press the top corner of the door to open for security check as shown in pictures below. it is located below the tissue box dispenser with a separate door.

[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 35 Revision 2 30 SEP 15] Lavatory Service Unit (LSU) All lavatories are equipped with a lavatory service unit.) Smoke Detector Location One smoke detector is installed in each lavatory extraction duct.Passenger Call System. A A SMOKE DETECTOR AIR EXTRACTION DUCT AIRFLOW AIRFLOW UNCONTROLLED IF DOWNLOADED OR PRINTED . The attendant call button (when pressed) operates the passenger call chime and lights in the cabin. 1 3 2 À Return to seat sign Á Attendant call button  Plug for electric razors The RETURN TO SEAT sign comes on when the FASTEN SEAT BELT signs are switched on. Chapter 1 for details. Refer to Operations Manual Volume 5 Cabin Crew Safety and Emergency Procedures Manual. (Refer to Chapter 1 Section 5 .

l An identification label. the fire extinguisher operates automatically. EXAMPLE A A EXTINGUISHER DISCHARGE TUBE FUSIBLE PLUG PRESSURE GAUGE UNCONTROLLED IF DOWNLOADED OR PRINTED . Description Each fire extinguisher has these main components: l A spherical container with a mounting bracket.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 36 Revision 2 30 SEP 15] Waste-Bin Fire Extinguisher Location A fire extinguisher is installed above the waste bin in each lavatory. l A discharge tube with a fusible plug. When the temperature in the waste bin increases to approximately 77 °C (170. the fusible plug installed in the end of the discharge tube melts and lets the agent flow into the waste bin.6 °F). Operation If there is a fire in the waste bin. l A pressure gauge.

[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 37 Revision 2 30 SEP 15] Water Faucet General The water faucet is installed in each lavatory. Water Heater General The water heater is installed in each lavatory below the wash basin to the hot water connection of the water faucet. l To get cold water. Description The water faucet has the following components: l An outlet. l To get hot water. l When operating either buttons for the first time. l An operating part to activate the waterflow. The water flow will start and stop automatically. operate the blue button again. warm water will first flow out of the outlet. operate the red button again. Operation Electrical Water Faucet l Apply light pressure either to the red or to the blue button. Description The water heater has the following components: l A WATER INLET l A WATER OUTLET l A TANK l An ON/OFF SWITCH l An INDICATOR LIGHT l A PRESSURE RELIEF VALVE UNCONTROLLED IF DOWNLOADED OR PRINTED .

2 F) and 50 C (122 F).6 F).[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 38 Revision 2 30 SEP 15] Operation o o o o A thermoswitch regulates the water temperature between 54 C (129. EXAMPLE A WATER HEATER ON/OFF INDICATOR SWITCH LIGHT WATER OUTLET PRESSURE RELIEF VALVE A WATER INLET UNCONTROLLED IF DOWNLOADED OR PRINTED . If the thermoswitch has a o o o o malfunction. an overheat switch cuts the electrical supply between 72 C (161.6 F) and 82 C (179.

Operation An operating handle at the water faucet let you open and close the drain-valve assembly. For more information. refer to Troubleshooting "Manual Override for Wash Basin Drain Valve" (Chapter 1 Section 10). EXAMPLE A DRAIN-VALVE ASSEMBLY A OPERATING HANDLE (FOR DRAIN-VALVE ASSEMBLY) WATER OUTLET Drain Valve Location A drain valve is installed in the waste water line under each wash basin. UNCONTROLLED IF DOWNLOADED OR PRINTED . Description The drain valve lets the waste water drain to the drain masts and stops the leakage of air pressure through the drain mast. Description The drain-valve assembly lets the waste water drain from the wash basin through the drain valve to the drain masts.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 39 Revision 2 30 SEP 15] Drain Valve Assembly Location A drain-valve assembly is installed in the wash basin of each lavatory.

The Manual Water Supply Shut Off Valve is installed under the water heater inside the cabinet under the sink.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 40 Revision 2 30 SEP 15] Toilet Manual Water Supply Shut Off Valve The Manual Water Supply Shut Off Valve may be used to shut off water supply in the lavatory. A MANUAL FLUSH SHUT OFF HANDLE ACCESS DOORS MANUAL FLUSH SHUT OFF HANDLE UNCONTROLLED IF DOWNLOADED OR PRINTED . It is operated manually by turning it to close. EXAMPLE RIGHT ANGLE ARRANGEMENT A A LEVER PLACARD CONTROL HANDLE CLOSE POSITION OPEN POSITION Manual Flush Shut Off Handle The Manual Flush Shut Off Handle (if available) is located behind an access door next to the toilet bowl on either the left or right hand side. A placard shows picture of the valve in OPEN and CLOSE position.

6. BABY BASSINET LOCATION UNCONTROLLED IF DOWNLOADED OR PRINTED . Note: Should passenger use the table for other purposes (e. Baby Bassinet Location Four (4) are stowed in the stowage S2R-01. take-off and landing. l Passenger's own carry-on bassinet may be used but they must fit the table and must be secured properly with the straps. For detailed handling procedures.g.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 41 Revision 2 30 SEP 15] Baby Bassinet A total of 4 fold-type baby bassinets are carried as part of the standard cabin equipment. refer to ISD Operations Part B Cabin Crew Operating Manual . 39FG. placing a meal tray or a small bag). it is required to ensure the table is secured and the allowable weight is observed.General Procedures Chapter 5 Section 5. 59FG Table for Baby Bassinet l Each table is limited to a maximum capacity of 22 kgs / 50 lbs. 11K Economy Class: in front of 39DE. 59DE. l The table for baby bassinet may only be used inflight and must be closed and latched for taxi. Designated Seats for Baby Bassinet Business Class: in front of 11A.

7. Neatly line the baby bassinet with the sheet provided. 8. 5. Place the baby bassinet on the surface in front of the designated seat. Pull both wire frames until they lock in position one after the other. Fasten the snaps on the studs close to the seat partition. The baby bassinet is now ready for use.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 42 Revision 2 30 SEP 15] Business Class l To Prepare the Baby Bassinet: 1. 3. 4. Remove the mattress. 2. Raise the baby bassinet wall by lifting the hood. Place the mattress and the pillow in the baby bassinet. Hood Button UNCONTROLLED IF DOWNLOADED OR PRINTED . pillow and sheet and place them beside the baby bassinet. 6. Fasten the snaps on the studs close to the bulkhead. 9. Deploy the hood by pressing the button on the base of the hood frame.

Secure the tables in down position by pulling the table towards the user and ensuring both latches are down. first lift the hood. 4. Remove the mattress. Place the mattress and the pillow in the baby bassinet. 2. To raise the baby bassinet wall. Note : In order to prevent damage to the baby bassinet. UNCONTROLLED IF DOWNLOADED OR PRINTED . 4. l To Deploy the Table: It is recommended to prepare the baby bassinet before deploying the fold-down table. 3. 2. Retrieve the baby bassinet from stowage. Cabin Crew is required to demonstrate to passengers how to raise and lower the hood by pressing the button at the base of the hood frame. The baby bassinet is now ready for use. 6. 1. 3. pillow and sheet and place in the baby bassinet bag temporarily. 5. Deploy the hood by pressing the button at the base of the hood frame. Neatly line the bassinet with the sheet provided. Lift up both latches to release the table from its housing.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 43 Revision 2 30 SEP 15] Economy Class l To Prepare the Baby Bassinet: It is recommended to prepare the baby bassinet in the service centre. Pull both wire frames until they lock in position one after the other. 1. Secure the baby bassinet with the two safety straps on the bassinet table or the two black straps on the bassinet itself.

UNCONTROLLED IF DOWNLOADED OR PRINTED . 2.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 44 Revision 2 30 SEP 15] l To Stow the Table: 1. l Two magazine rack are mounted on the S2C. Bring the table towards the bulkhead until it clicks in the locked position. The light switch for the magazine rack is located on the Electrical Panel of G2. Latches UP to Release Magazine Rack Magazine racks are installed in Business Class cabin. Pull the table towards the user and turn both latches up.

The features are: LAP STRAPS RETRACTABLE ARMREST CENTRE HANDLE BAR FOOTREST RELEASE CABLE AND HANDLE BAR BRAKE UNCONTROLLED IF DOWNLOADED OR PRINTED . It is stowed in stowage S2R-21. The inflight wheelchair is part of aircraft service equipment and must not be off-loaded.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 45 Revision 2 30 SEP 15] Inflight Wheelchair The folding wheelchair helps to transport passenger with reduced mobility (weight limit 100 kgs) at boarding. disembarkation or inflight between seat and lavatory.

PHOTO A Note: When the inflight wheelchair is in position for passenger. The lap straps are placed on the side for easy fastening. Grab the rubber part of the footrest with one hand and the centre handle bar with another hand to open. 4. UNCONTROLLED IF DOWNLOADED OR PRINTED . See photo A. 4. ensure that: 1. Inflight wheelchair is now ready for use. 2. Seatback is fully extended and secured or locked in place. Lower the retractable armrest if required. Lower the armrest and release the lap straps. 5. 3. 3. Position the inflight wheelchair upright. 2. Be careful of fingers to avoid finger trap. Gently pull in opposite directions to fully open until it clicks. Lay the inflight wheelchair flat on the floor with wheels down.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 46 Revision 2 30 SEP 15] l To set up: 1. The brake on each side is applied.

Press together to fold/close the inflight wheelchair completely or until it locks. See photo B.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 47 Revision 2 30 SEP 15] l To close: 1. PHOTO B UNCONTROLLED IF DOWNLOADED OR PRINTED . 2. Ensure lap straps are on the seat. Again. Pull the 'release cable' and the handle bar located behind the seat of the inflight wheelchair to release the lock. 3. mind fingers to prevent finger trap. Inflight wheelchair is now ready to be stowed. 4.

73HK and 74HK designated for Cabin Crew discretionary inflight rest are installed with curtains to enhance privacy.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin Interior ISD OPS PART B Section 3 A330-300 (A33E) Page 48 Revision 2 30 SEP 15] Provision Of Curtains For Cabin Crew Discretionary Inflight Rest Seats 72HK. The curtains must be strapped neatly: l when seats are sold to passengers l for take-off and landing UNCONTROLLED IF DOWNLOADED OR PRINTED .

Business Class Mood Lighting Fluorescent and coloured LED lights are installed on the ceiling and sidewalls of the Business Class cabin. UNCONTROLLED IF DOWNLOADED OR PRINTED .[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 1 Revision 2 30 SEP 15] Cabin System Lighting System The cabin lights illuminate the cabin and entrance areas. Pre-set lighting scenarios are used to create an ambience that enhances passengers' mental and physical well being. System Operation from the Forward Attendant Panel (FAP) Mood Lighting FAP (HLP/R/W) The stand-alone Airbus Mood Lighting System provides different colour scenarios in the Business Class cabin. This Mood Lighting FAP consists of the Cabin Lighting Page only (similar to the Cabin Lighting Page on the FAP on LAJ and onwards) and it is used to control the Mood Lighting in the Business Class cabin. These lights are controlled by the cabin lighting system. The control is by a separate Forward Attendant Panel (Mood Lighting FAP) installed on the right hand side of Galley G1C. which is part of the Cabin Intercommunication Data System (CIDS).

The “R/L ON” and “R/L OFF” buttons are used to turn on or off all overhead reading lights. ceiling. The “Main ON/OFF” is for turning on or off the lights on the side wall.Forward Attendant Panel). overhead reading lights of the whole cabin. ¬ General Cabin Settings: Different pre-set lighting buttons on the upper menu "GENERAL CABIN SETTINGS" are to be used to control the Business Class cabin. Note: The "DAY / NIGHT" button must be set before selecting any scenario buttons. entry way.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 2 Revision 2 30 SEP 15] Cabin Lighting Page on FAP at L1 Door (Except HLP/R/W) The Cabin Lighting Page on the FAP can be displayed by pushing the LIGHTS key in the 1st level of the SYSTEM AND FUNCTION KEY SET (refer to Chapter 1 Section 2 . l Board (boarding) l Dep (departure) l Arr (arrival) l Dis-embark (disembarkation) l Transit l Maint (for Ground Engineer use only) The "DAY/NIGHT" button is for setting the "DAY" mode or "NIGHT" mode. It is normally for maintenance personnel used to check the serviceability of all overhead reading lights. UNCONTROLLED IF DOWNLOADED OR PRINTED .

[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 3 Revision 2 30 SEP 15] ­ Additional menu consists of the following pre-set lighting buttons will be displayed when the "select" button on individual class is pressed. These buttons will control the cabin lighting in the selected class only.To set the lights intensity of the selected entrance area. RUN . UNCONTROLLED IF DOWNLOADED OR PRINTED . To switch off the entrance area lights. press the active "green" button a second time. ® FWD ARTWORK LT . touch one of the following keys: l "BRT" to set the entrance area lights to 100% brightness. press the active "green" button a second time. RUN or END.indicates the pre-set lighting is completed.indicates the pre-set lighting button is activated. l "BRT" to set the selected lights to 100% brightness l "DIM 1" to dim the selected lights to 50% brightness l "DIM 2" to dim the selected lights to 10% brightness To switch off the lights. on the corresponding menu.to control the artwork lights for the artwork fitted on S1C and S2C. ¯ "Entry" . Note: The lights in the forward entry area (behind the cockpit) decrease in intensity automatically when the cockpit door is opened while the engines are running.to control the artwork lights for the artwork fitted forward of G2 and aft Business Class partition. AFT ARTWORK LT . l "DIM 1" to dim the entrance area lights to 50% brightness. END . l Brkfst Brunch (breakfast / brunch) l Lunch Refr (lunch / refreshment) l Dinner Refr (dinner / Refreshment) l Relax l Sleep l Wake up l "BRT" to set the light to 100% brightness l "OFF" to turn off the light l / to adjust the light intensity Adjacent to the "select" button displays the current light settings and the status of the selected pre-set lighting button i.e. l "DIM 2" to dim the entrance area lights to 10% brightness.

À The integral light of “WDO” and “AISLE” push buttons come on automatically when any “CABIN” push button is pressed. Pressing the selected push button again will turn the cabin lights completely off except those lights near the lavatories will maintain at 10% illumination level. the illumination of the lights in the respective entry areas come on 50% When “DIM 2" push button is pressed. Pressing the selected push button again will turn the entry lights completely off.General Procedures. Guidelines for the cabin light setting is available in the ISD Operations Part B Cabin Crew Operating Manual .L1 (HLP/R/W) The separate switches on the lighting control panel at L1 station controls each of the lighting strips. the illumination of the Economy Class cabin lights comes on 10%. When “NIGHT” push button is pressed. When “DIM 2" push button is pressed. limited fluorescent lights in the centre ceiling panels (left and right) are switched on to 10% illumination level. simply press the corresponding switch. Chapter 1. To switch off. UNCONTROLLED IF DOWNLOADED OR PRINTED . When pressed again. System Operation from the FAP at L1 Door Cabin Lighting Panel . Á When “CABIN YCL” push button is pressed. the illumination of the Economy Class cabin lights come on 100%. the illumination of the lights in the respective entry areas come on 10%. the illumination of the selected area comes on at the intensity level previously selected.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 4 Revision 2 30 SEP 15] Economy Class Cabin Lighting Fluorescent tubes are installed in the ceiling panels above the aisles and windows. When “DIM 1" push button is pressed. the illumination of the Economy Class cabin lights comes on 38%. When “DIM 1" push button is pressed. Â The “ENTRY” push buttons cause the fluorescent lights at all entry areas and Door 1 Service Centre to come on at 100% illumination intensity.

Additional Attendant Panel) Passenger Reading Light The passenger reading lights are high intensity lights (LED lights are installed on aircrafts excluding HLP/R/W). Note 2: The selected push button illuminates green to show current selections. It should be "OFF" at all times during inflight. 'DIM 1" push button will be illuminated ”Green" and “CABIN” and “DIM 2" push buttons will be in 'Amber”. Cabin Lighting Page (Except HLP/R/W) The control of cabin lighting is the same as Business Class. Ä "R/L ON" and" "R/L OFF" push buttons are for turning on or off all overhead reading lights.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 5 Revision 2 30 SEP 15] Ã The “LAV MAINT” push button provides lighting to the lavatory for servicing (this push button is for maintenance only). Individual reading light can also be controlled from the push button (P/B) switch which is installed next to it. They are pre-directed by Maintenance for optimum passenger comfort and should not require further adjustment. It gives additional illumination to the seating areas. Pushing the push button turns on the light and pushing it again turns off the light (not applicable to HLP/R/W). (Refer to Chapter 1 Section 2 . It can be controlled from the Personal Control Handset (PCH) / Touchscreen PTV (applicable to Economy Class only). Note 1: The lights in the forward entry area (behind the cockpit) decrease in intensity automatically when the cockpit door is opened while the engines are running. e.g if “DIM 1" is selected. Additional Attendant Panel (AAP) Each AAP controls the illumination of its entrance area and connected passenger cabins. UNCONTROLLED IF DOWNLOADED OR PRINTED .

Cabin Crew are to follow the guidelines below when addressing defective reading lights. the reading light covers can be used upon passenger's request. l Details of the defective reading light and its location must be logged in the CDML. l The reading light cover can be used for more than 6 hours. UNCONTROLLED IF DOWNLOADED OR PRINTED . l Caution must be taken when placing the cover onto the defective reading light as the light may generate a tremendous amount of heat.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 6 Revision 2 30 SEP 15] Reading Light Cover (Temporarily removed until further notice) Reading light covers are packed in a pouch stowed inside L1A crew seat compartment (applicable to HLP/R/W). l A ring is fitted around the reading light cover to ensure it stays in place. reading lights cannot be switched off or if it flickers: l Advise ISM of the location of the defective reading light so that it can be re-set via Cabin Terminal (CT). l If the defective reading light still cannot be fixed.e. l Report to the ISM the number of reading light cover(s) used. i. Cabin Crew should continue to be vigilant especially if the reading light cover is used for an extended period of time.

l When the lavatory door is UNLOCKED: n The fluorescent tube and the wash-table / auxiliary lights illuminate with reduced intensity. l When the lavatory door is LOCKED: n The fluorescent tube and the wash-table / auxiliary lights illuminate with full intensity. n The mirror lights are off. A CABIN CREW WORK LIGHT PUSH BUTTON SWITCH Lavatory Lighting The lavatory light system is controlled by the CIDS. n The mirror lights are on. MIRROR LIGHT BALLAST UNIT WITH FLUORESCENT TUBE WASH-TABLE LIGHT (LED STRIP) UNCONTROLLED IF DOWNLOADED OR PRINTED .[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 7 Revision 2 30 SEP 15] Attendant Work Light Attendant work lights are installed at each crew station and is controlled individually by a push button switch either next to the light or next to the Crew seat. A micro-switch in the lavatory door-frame controls the illumination level.

l To discard the wastewater from the wash basins (for example in the lavatories and the galleys) through the heated drain masts overboard. located at L1 door.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 8 Revision 2 30 SEP 15] Water And Waste System The function of the water system is to supply water from the water tanks to the : l galleys l lavatories The function of the waste system is : l To discard the waste from the toilet bowl to the waste tanks. EXAMPLE OF WATER SUPPLIED EQUIPMENT GALLEY LAVATORY WATER TANK BULK CARGO COMPARTMENT DOOR AFT CARGO COMPARTMENT DOOR WATER TANK WASTE TANKS WASTE SERVICE PANEL POTABLE WATER SERVICE PANEL AFT DRAIN MAST WASTE AFT CARGO WASTEWATER COMPARTMENT WATER SYSTEM COMPONENTS UNCONTROLLED IF DOWNLOADED OR PRINTED . is used to control and to indicate the water / waste system. The FAP.

The water supply stops. Manual Water Shut Off Valve Manual water shut off valves are installed in each wet galley. near the partition wall. n Drain Valve The drain valve is installed below the drain assembly in the waste water line of the lavatory. It lets the waste water drain to the drain masts and stops the leakage of air pressure through the drain mast. This ensures that the water flows from the water tanks to the galleys and lavatories. Waste Water Drainage General The waste water from the galley sinks and lavatory wash basins is discarded overboard through the FWD and AFT heated drain masts.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 9 Revision 2 30 SEP 15] Water Tank Location Two water tanks are on board of the aircraft : l One is located RH in the AFT cargo compartment behind the lining panels. Description l Lavatory n Drain Assembly The drain assembly is installed at the bottom of the wash basin and is connected to its overflow. UNCONTROLLED IF DOWNLOADED OR PRINTED . directly behind the AFT cargo compartment door. l One is located RH behind the bulk cargo compartment. when the manual water shut off valves are closed. Water Supply The pressurization of the water system is achieved with compressed air. Capacity Each tank has a usable capacity of 350 liters (92 US Gallons) amounting to a total capacity of 700 liters (184 US Gallons).

This means a total capacity of 700 liters (184 US Gallons). Water and Waste Quantity Indication On the FAP located at L1 door. the quantity of water and waste is displayed.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 10 Revision 2 30 SEP 15] l Galleys n Drain Valve The drain valve is installed below the sink in the waste water line of the galleys. Capacity Each waste tank has a capacity of 350 liters (92 US Gallons). It lets the waste water drain to the drain masts and stops the leakage of air pressure through the drain mast. (Refer to Chapter 1 Section 2 - Water / Waste Quantity and Indication for details) UNCONTROLLED IF DOWNLOADED OR PRINTED . A A FWD OUTLET A AFT EXAMPLE LAVATORY EXAMPLE GALLEY SINK OVERFLOW WASH BASIN DRAIN FROM AFT GALLEYS ASSEMBLY AND AFT LAVATORYS DRAIN VALVE FWD DRAIN MAST AFT DRAIN MAST WASTEWATER LINE WASTE WATER DRAINAGE Waste Tank Location Two waste tanks are on board the aircraft located behind the bulk cargo compartment.

temperature and humidity to ensure the comfort of the passengers. The rest of the used air is discharged overboard.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 11 Revision 2 30 SEP 15] Air Conditioning The engines or the APU supply the aircraft with fresh air. which supply the different cabin air outlets. The cabin air is distributed through cabin outlets (above the overhead compartments). The air for the passenger cabin is delivered from the underfloor mixer unit into cabin distribution lines. The used air is extracted through panels near the cabin floor. CABIN AIR CONDITIONING OPERATION UNCONTROLLED IF DOWNLOADED OR PRINTED . A certain part of the used air is mixed to the fresh air by mixer units. This air is controlled for pressure.

[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 12 Revision 2 30 SEP 15] Galley Ventilation Some galleys have an air outlet in their upper part. a visual and aural alert comes on. a SMOKE DETECTOR is installed to monitor the extracted air. Through connections inside of the galley. The air outlets are adjustable for the flow direction. The air outlet is adjustable for flow direction and flow rate (0% to 100%). the used air is extracted and completely discharged overboard. and they are closed by turning them into the closed-position. Through the grill in the lavatory ceiling. the used air is extracted and completely discharged overboard. EXAMPLE A A AIR OUTLET (NOZZLE) Lavatory Ventilation Cabin air enters the lavatory through the grills in the door and through the air outlet on the LAVATORY SERVICE UNIT (LSU). The air outlet is connected to the cabin air distribution system. EXAMPLE CEILING GRILL (AIR OUTLET) A A AIR OUTLET 100% 0% DOOR GRILL (AIR INLET) UNCONTROLLED IF DOWNLOADED OR PRINTED . If there is smoke in the extracted air. Behind the grill in the lavatory ceiling.

The temperature correction is limited to plus or minis 2.5oC / 3oC from the pre-selected temperature in the cockpit. UNCONTROLLED IF DOWNLOADED OR PRINTED . The temperature can be controlled between 18°C (64°F) (COLD) and 30°C (86°F) (HOT). The 12 o’clock position is 24°C (75°F).[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 13 Revision 2 30 SEP 15] Temperature Control from Cockpit 1 2 A A l Temperature Selector COCKPIT l Temperature Selector CABIN Cockpit Temperature Control The cockpit temperature is controlled by the temperature selector COCKPIT (1) on the cockpit overhead panel (225VU). The temperature can be controlled between 18°C (64°F) (COLD) and 30°C (86°F) (HOT). The 12 o’clock position is 24°C (75F). the cabin temperature can be controlled at the FAP. Temperature Control From Cabin Additional to the temperature control selector in the cockpit. Cabin Temperature Control Basically the cabin areas temperature is controlled by the temperature selector CABIN (2) on the cockpit overhead panel (225VU).

) to increase or decrease the temperature of different cabin zones. Should the temperature need to be increased or decreased beyond the limit. ZONE AREA COVERED JCL 11-21 Business Class YCL F 39-50 Forward Economy Class YCL A 59-75 Aft Economy Class By pressing the cabin temperature hard key on the Foward Attendant Panel. the cabin temperature page is displayed on the screen. The total change is limited to plus or minus 2.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 14 Revision 2 30 SEP 15] System Operation from the FAP (HLP/R/W) The temperature of different zones can be individually adjusted from the Programming and Indication Module (PIM). Press the selected soft keys ( + or . Any change from the cockpit must be validated in the cabin by pressing the COCKPIT SELECTED TEMP key on the PIM. When the upper or lower limit is reached.5oC.5oC / 3oC of the temperature pre-selected in the cockpit. the Cockpit Crew must be informed to read just the selected cabin temperature. the “+” or “-” symbol disappears. all pre-selected temperatures switch back to the cockpit selected temperature. When the COCKPIT SELECTED TEMP soft key is pressed. UNCONTROLLED IF DOWNLOADED OR PRINTED . Each push of the buttons changes the temperature by plus or minus 0.

CABIN STATUS PAGE To activate the CABIN TEMPERATURE MENU touch the TEMP button or the related aircraft symbol on the screen.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 15 Revision 2 30 SEP 15] System Operation from the FAP (Except HLP/R/W) The common master temperature can be individually adapted for six different cabin zones at any time via the TEMPERATURE MENU page on the FAP touch screen. touch the related seat row S/R button on the screen. CABIN TEMPERATURE PAGE UNCONTROLLED IF DOWNLOADED OR PRINTED . On this menu page it is possible to reset the cabin temperature correction to the cockpit selected cabin temperature by touching the RESET button on the screen. To control / correct the temperature.

Without this validation the new setting would not take effect to the system. As a consequence the CABIN TEMPERATURE MENU page will show the new selected cabin temperature including the altitude correction for each of the cabin zones. Cabin Temperature Selection Information The system is designed to minimize Flight Crew workload. Prior to Flight: l The cabin temperature selector on the cockpit overhead panel (255VU) are selected at about the 10 o’clock position (approximately 22°C) for ground and flight operation. Cabin Crew should adjust the zone temperature up to plus or minus 2. 10 minutes for cabin temperature adjustment plus 10 minutes to compensate for furniture and lining heat dissipation.5°C. In case of a cockpit pre-selection change is required.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 16 Revision 2 30 SEP 15] After selection of a cabin zone a ZONE TEMPERATURE CONTROL WINDOW appears on the screen. The cockpit and cabin selections should be set only once prior to flight. After a cabin temperature change allow the cabin temperature to stabilize again before the selected temperature is changed again. Throughout the flight the system takes care of cabin temperature regulation and under normal operating conditions there is no need to change the selection during flight. Cabin Crew should be informed because there is no automatic indication in the cabin. UNCONTROLLED IF DOWNLOADED OR PRINTED . These setting provides a good cabin temperature comfort for most of the operating conditions.5oC / 3oC each time. Inflight: l Normally the master temperature pre-selection on the cockpit overhead panel (255VU) should not be changed during flight. Note: Any change of the temperature selection will initiate the system to blow either colder or hotter air into the cabin which may result in a temporary discomfort for the passengers. Any selection on the cabin temperature selector in the cockpit must be validated by touching the RESET button in the CABIN TEMPERATURE MENU page on the FAP. For more information. l The cabin temperature on the FAP should be set to the cockpit selected temperature by touching the RESET button in the CABIN TEMPERATURE MENU page on the FAP. To reach a stabilized temperature again the system needs about 20 minutes. To reset the cabin temperature to the cockpit selected temperature touch the RESET button on the screen. refer to Troubleshooting "Inoperative Cabin Temperature Control at FAP" (Chapter 1 Section10). Fault Message: Failure message screen may be shown on the FAP. the cabin temperature can be increased or decreased by +/-0. l If required. Pre-select Temp In Cockpit Actual Temperature ZONE TEMPERATURE CONTROL WINDOW By touching the up or down button on the screen. It is recommended to follow these guidelines : On Ground.

ON l Cargo Doors . by pressing the Heated Air Outlet 'ON/OFF' button. the aircraft is holding on the ground and waiting for take-off for a long time. The system is only operative under the following conditions: l Cabin Conditioned Air . For example. Cabin Crew may manually switch OFF the system.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 17 Revision 2 30 SEP 15] Heated Air Outlet System The Heated Air Outlet System is a new feature designed by Airbus to provide extra warm air in aft Business Class (JCL) cabin. L1 DOOR JCL HEATED AIR OUTLET “ON / OFF” SWITCH UNCONTROLLED IF DOWNLOADED OR PRINTED .CLOSED No Crew action is normally required unless the passengers in the aft JCL cabin complain that it is too warm. Note: Cabin Crew is ONLY required to report to the ISM if the "FAULT" light illuminates INFLIGHT so that the defect is entered in the Cabin Defect Maintenance Log (CDML). An "ON/OFF" push button switch is fitted adjacent to the L1 crew seat.

..B. l In this case the circuit breaker C8 protects the electrical circuit which is responsible for the cabin lighting on the right hand window side in the middle of the cabin area. Caution: It is not allowed to reset a tripped circuit breaker.. UNCONTROLLED IF DOWNLOADED OR PRINTED .3. The function of each circuit breaker is shown below the related circuit breaker. Example: l If a circuit breaker is installed in row C on position 8 (column 8) the related location is called C8. Description The VE panels have rows of circuit breakers.2. l A cover protects each circuit breaker panel to prevent unauthorized access. The location of the circuit breaker is defined through a matrix (Letter x Number): l A letter (A. 5005VE 5001VE FR76 FR71 FR18 FR11 VE PANEL LOCATION l They are installed to protect the electrical circuits of their related components.[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 18 Revision 2 30 SEP 15] Circuit Breaker Panel Location VE Panels 5001VE and 5005VE are fitted on the ceiling located aft of Cockpit and Doors 4 cross-aisle respectively. l A number (1. Circuit breakers for different electrical systems are located to those panels.C...) for the circuit breaker row.) for the circuit breaker column..

CABIN CEILING WINDOW ENTRY ELECTRONIC PAX READ.EX. Reverse side blank UNCONTROLLED IF DOWNLOADED OR PRINTED .DOOR AFT IND OCCPD L61 L73 L74 L62 LH RH LH RH LH RH FPH+SAFH E LIGHT LAV PAX & CABIN ATTND AFT&MID LATERAL HATR MIDDLE HATR LAT HATR LDMCRLAT HATR D PES ICE PROT ELECTRONIC IN-SEAT ESC SLIDE WATER FAUCET AREA 7-8 SPARE AREA 9-11 DOOR 3/4 C VACU SYS CIDS DEU A DEU B GWDU PWR AFT NORM MID 2 BCRC AFT GALLEY HEATING VACUUM CLEANER SOCKET AFT LEFT RIGHT CTR CTR NORM CTL POWER Z261 Z262 Z271 Z272 F925 90616 268 AZ B MEDICAL OUTLET VACUUM LH RH CLEANER AC DC DC AC SOCKET BCRC A 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 VE PANEL 5005VE Note: A cover protects the VACUUM TOILET SYSTEM RESET push button against unintentional use.LIGHT LH FWD RH LH MID RH LH FWD RH LH MID RH FWD WAT.FAUCET MIDDLE HATRACK C LIGHT .[Technical Cathay Pacific Airways Limited Chapter 1 Cabin System ISD OPS PART B Section 4 A330-300 (A33E) Page 19 Revision 2 30 SEP 15] CIDS DEU A PASSENGER COMP SEATS FWD NORM MID NORM HEATING PASSENGER COMP SEATS FWD LEFT RIGHT CENTER MID 1 LEFT RIGHT CRC MID J PASSENGER ENTERTAINMENT SYSTEM IN-SEAT OVERHEAD VCC IFE CENTER AREA 1-3 AREA 4-6 PAX SYS AC1 AC2 AC3 DC AC1 AC2 AC3 DC H PASSENGER COMPARTMENT SEATS PASSENGER ENTERTAINMENT SYSTEM CABIN LH MID RH PVIS RADIO PRAM CTU G VACU SYS GWDUICE PROT LAVATORY FWD & MID DOOR 2 VACUUM CLEANER SOCKET POWER FWD ESC SLD HOT WATER OCCUP CTL Z221 Z242 Z222 Z241 LH RH DOOR 1/2 L11 L13 L34/38 L33/35 LIGHT SIGNS FCRC F VACUUM TOILET SYSTEM EXTRACT FAN SUPPLY EXTRACT FAN SUPPLY DC POWER LEFT DC POWER RIGHT MAINT TOIL.LOWER DECK LAV FPH LEFT FPH RIGHT IPCU FWD LH AFT RH LH AFT RH AFT TORING AC AC DOOR 2 DOOR 1 DOOR 1 DOOR 2 FPH+SAFH B 12 G925-92613-206 M AFIS PAX NETWORK ESU CWLU 1-3 CNSU A B C A 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 VE PANEL 5001VE LEFT VACUUM TOILET SYSTEM RIGHT PASSENGER COMP SEATS LAV PWR IN LOC RESET LAV PWR IN LOC AFT SYSTEM L61 L73 L74 L62 SYSTEM F WAT SYST LAVATORY AFT & MID DOOR 3 DOOR AREA HEATING FPH IPCU QUANT HOT WATER DOOR 3 DOOR 4 EMER.CABIN FAN LIGHT DOOR AREA HEATING PANELS CEILING WINDOW ENTRY MONI.& IFEC CABIN L34/38 L11/13 L33/35 BUS ON GALLEY VENTILATION AIR E PASSENGER READING LIGHT .PAX & CABIN ATTND LATERAL HATRACK MIDDLE HATRACK D LIGHT .

The interphone system provides communication and call facilities between: l Flight Crew and Cabin Crew l Flight Crew and ground mechanics l Cabin Crew and Cabin Crew It entails the use of a handset and triggers the activation of audio / visual signals by way of the Area Call Panel (ACP) and Attendant Indication Panel (AIP). Press this button to release the handset. All buttons on the dial pad have the same functions as current Airbus handsets. Each attendant handset has integrated keys for P/A and calls. ACP AMBER BLUE PINK BLUE AMBER PA INTPH PURS PA INTPH PURS 1 2 ALL 1 2 ALL 3 4 3 4 PRIO CAPT CAPT RESET CIDS PRIO CAPT CAPT RESET PTT PTT ALL ATTENDANT INDICATION PANELS (AIP) Cabin Interphone Each main Cabin Crew station is equipped with an attendant handset (total 8) with P/A and interphone capabilities and the associated Attendant Indication Panel (AIP). UNCONTROLLED IF DOWNLOADED OR PRINTED . The handsets are accessible to Cabin Crew while seated with their seat belts fastened.[Technical Cathay Pacific Airways Limited Chapter 1 Communication System ISD OPS PART B Section 5 A330-300 (A33E) Page 1 Revision 2 30 SEP 15] Communication System Interphone System The interphone system is a part of the Cabin Intercommunication Data System (CIDS).

Listen to the handset for a response or look at the AIP to check that the call has been put through. The ISM is alerted by a distinct chime and can answer the call from any station: 1. l To make a purser call: The Purser call allows a call to be made to the Inflight Service Manager (ISM) without knowing his/her location on the aircraft. 2. l To reset an interphone call: Hang up handset. DO NOT PRESS the “PTT” bar. Speak. Press the “PURS” key. Note 1: A call from one station to another station will initiate: – A chime. Press key for the desired station: Designator Station PURS Purser 1 L1 / R1 2 L2 / R2 3 L3 / R3 4 L4 / R4 4. 2. Press the “INTPH” key. Speak. 5. this is used only when making P/A announcements. l Cabin to flight deck call: It is not required to press the “INTPH” key to make a call to the Flight Deck. 2. Note 2: The ACP light and the AIP message will extinguish when the handset at the receiving station is retrieved from the receptacle. talk into the handset. 3. 2. It is only required to press on the key “CAPT” or “PRIO CAPT” (for emergency calls). l To receive an interphone call: 1. 3. l To answer a purser call: 1.[Technical Cathay Pacific Airways Limited Chapter 1 Communication System ISD OPS PART B Section 5 A330-300 (A33E) Page 2 Revision 2 30 SEP 15] l To make an interphone call: 1. When the call is answered. Lift handset. Lift handset. Lift any handset and press the “PURS” key. – An illumination (pink) on the Area Call Panel (ACP) of the receiving station. Press the “INTPH” key. – A message on the Attendant Indication Panel (AIP) on both left and right hand side of the calling and receiving stations. or press RESET key. UNCONTROLLED IF DOWNLOADED OR PRINTED . Lift handset from the receptacle.

the AIP at the receiving station will show "CALL 2L ATTND". Note 2: ** = the door number being called. UNCONTROLLED IF DOWNLOADED OR PRINTED . Note 3: Maximum cabin stations included in conference mode for a priority call (PRIO CAPT) is 8. the AIP at the calling station will show "3L ATTND". For example. For example.[Technical Cathay Pacific Airways Limited Chapter 1 Communication System ISD OPS PART B Section 5 A330-300 (A33E) Page 3 Revision 2 30 SEP 15] Inter-Communication System (Part I) Types of Operation Audio Visual Indication Call (What to (Chime) Area Call Attendant Indication Panel (AIP) Press) Panel (ACP) From the The Rest of the Station Station Initiated Call Cockpit to FWD / MID / Respective Respective N /A – Respective AIP: “CALL CAPTAIN” station 1 / 2 EXIT / AFT station station ACP display with steady green light (rest of /3/4 1 x Hi-Lo-Hi flashing pink AIPs: no indication) Cockpit to PURS All stations All stations N /A – L1 AIP: “CALL CAPTAIN” display with purser 1 x Hi-Hi-Lo ACP flashing steady green light pink – The rest of AIPs: “PURSER CALLED” display with no light Cockpit to ALL All stations All stations N /A – All AIPs: “CALL ALL CAPT” display with all stations 1 x Hi-Lo-Hi ACP flashing steady green light pink Cockpit to EMER All stations All stations N /A – All AIPs: “CALL PRIO CAPT” display all stations 3 x Hi-Lo ACP flashing with steady red light in pink emergency Station to INTPH + Respective Respective AIP “_**_ – Respective AIP: “CALL _*_ station number of station1 x station ACP ATTND” ATTND” display with steady green the station Hi-Lo steady pink display with light no light Any station INTPH + All stations All stations AIP – L1 AIP: “CALL _*_ ATTND” display with (Except L1) PURS 1 x ACP steady “PURSER” steady green light to ISM Hi-Med-Lo pink display with – All AIPs (Except L1): “PURSER no light CALLED” display with no light Station 1 / 2 INTPH + ALL 1 x Hi-Lo All stations AIP “ALL – Respective AIPs: “CALL ALL ATTND” / 3 / 4 to ACP steady ATTND” display with steady green light ALL pink display with no light Station to CAPT A buzzer No indication AIP: No indication Cockpit sounds in “CAPTAIN” the cockpit display with no light Station to PRIO CAPT 3 Buzzers No indication AIP: “PRIO No indication Cockpit sound in the CAPTAIN” (Urgent) cockpit display with no light Note 1: * = the door number where the call is made. if the call is made from L2. if calling L3 station.

[Technical Cathay Pacific Airways Limited Chapter 1 Communication System ISD OPS PART B Section 5 A330-300 (A33E) Page 4 Revision 2 30 SEP 15] Inter-Communication System (Part II) Types Of Call To Answer The Call Purpose Call Crew’s Action Cockpit to station – The station being Service – Crew in the vicinity to answer 1/2/3/4 called to pick up the phone and talk Cockpit to purser – From L1: Pick up Important flight related – ISM to answer th phone and talk information – If ISM is not available. For example. Note 3: Maximum cabin stations included in conference mode for a priority call (PRIO CAPT) is 8.g. severe turbulence the phone. if the call is made from L2.g. press "PURS" before talking Cockpit to all – Any station to pick Cockpit requires urgent – All Crew to answer stations up the phone and communication with the talk Cabin Crew (e. press "PURS" before talking Station 1 / 2 / 3 / 4 – Respective station Communication – All Crew to answer to ALL to pick up the phone and talk Station to Cockpit Communication Station to Cockpit Urgent / Emergency (Urgent) Note 1: * = the door number where the call is made. For example. lavatory – After hanging up smoke. the ahead) respective AIP indication cancelled but ACP remains. cabin up the phone will smoke) reset all the indication in the cabin Station to station – Respective station Communication – Crew in the vicinity to answer to pick up the phone and talk Any station – From L1: Pick up Communication – ISM to answer (Except L1) the phone and talk – If ISM is not available. – Last one to hang up the phone will reset all the indication in the cabin Cockpit to all stations – Any station to pick Cockpit are dealing with – All Crew to answer in emergency up the phone and an emergency situation talk that requires cabin – Last one to hang communication (e. any Crew to ISM – From the rest of will answer stations: Pick up the phone. UNCONTROLLED IF DOWNLOADED OR PRINTED . the AIP at the calling station will show "3L ATTND". any Crew – From the rest of will answer stations: Pick up the phone. Note 2: ** = the door number being called. if calling L3 stations. the AIP at the receiving station will show "CALL 2L ATTND".

n Example : Perform the P/A ALL function Result on the calling Result on all the other Action Step AIP AIP’s (on the handset) (upper row) (lower row) 1 Hook off the handset # (flashing) (no result) 2 Press the P/A key on the handset # # (flashing) (no result) 3 Press the ALL key on the handset P/A ALL (no result) 4 Press PTT and start the announcement > P/A ALL P/A ALL IN USE UNCONTROLLED IF DOWNLOADED OR PRINTED . P/A Announcement from a Handset A P/A announcement can be made from any handsets located at every crew station. the Pre-recorded Announcement and Music (PRAM) and the Video Control Unit (VCU) to all assigned passenger loudspeakers (including lavatories and galley areas). the crew stations. PA INTP H PUR S 1 2 ALL 3 4 PRIO CAP T CAP T RE S ET PTT PUSH TO TALK If the keys on the handset are pushed in a specific sequence. The following table shows the functions which are available from the handsets: Function Key Sequence Connection (From => To) DIRECT P/A PTT Handset => All LS (Loudspeaker) P/A ALL P/A+ALL Handset => All LS in the cabin P/A 1 P/A+1 Handset => All LS in the JCL P/A 2 P/A+2 Handset => All LS in the YCL l P/A Indication n During the dial procedure the dial information is displayed in the upper row of the respective Attendant Indication Panel (AIP). different connections for the respective P/A announcements can be set.[Technical Cathay Pacific Airways Limited Chapter 1 Communication System ISD OPS PART B Section 5 A330-300 (A33E) Page 5 Revision 2 30 SEP 15] Passenger Address The Passenger Address (P/A) system distributes the P/A related announcements from the cockpit.

P/A Functional and Source Priority The P/A functions and sources have different priorities: l Functional Priority n The P/A function with the higher priority overrides the function with the lower priority. Oxygen Mask (AMU) 2 Cockpit Handset (HS) 3 Purser Handset (HS) 4 Attendant Handset (HS) 5 Prerecorded Announcement (PRAM) 6 EVAC Signalling Tone 7 Video or Entertainment Sounds (VCU) 8 Boarding Music Note: If the purser handset is not assigned (optional). n To raise the attention for these communication information a “LOW-HIGH-LOW” chime is heard and the green AIP indicator light comes on additionally. UNCONTROLLED IF DOWNLOADED OR PRINTED . completed by an information which is displayed in the lower row of the AIP. l Source Priority n A P/A source with a higher priority interrupts a P/A announcement from a source with a lower priority. This light is located on the right side of the AIP. Only the announcement from the source with the higher priority is heard. it will have the same priority level as an attendant handset. Refer to System Components. n The priority levels are given in the following table: Level Function 1 Direct P/A + P/A from Audio Management Unit (Flight Deck) 2 All remaining P/A functions Note: Level 1 has the highest and level 2 the lowest priority. n The sources have the following priority levels: Level Source 1 Boom Set. the following handset operation related messages could appear in the upper row of the calling AIP while the dialing is in process: Information Explanation BUSY Called station is engaged CNCL Communication is interrupted by a call with a higher priority OVER Station is connected to a call with a higher priority ERR A wrong code has been dialed RST Reset push button is pressed WAIT P/A CALL Passenger Address system is already in use n If the dial procedure is finished the respective status information is indicated on all assigned AIP’s.[Technical Cathay Pacific Airways Limited Chapter 1 Communication System ISD OPS PART B Section 5 A330-300 (A33E) Page 6 Revision 2 30 SEP 15] n In addition. n A red indicator light for system and emergency messages is located on the left side. Level 1 has the highest and level 8 the lowest priority with the exception that an announcement coming from a source of a lower priority has a higher functional priority.

l In the ceiling between G6 and G7. 4 Additional Area Call Panels are installed: l In the ceiling between G1 and G1C. n To avoid a feedback the volume of the P/A announcement in the area around the respective handset decreases autom atically. l Pink : Indicates a call on the cabin interphone. l Reset of Selected P/A Function n Hooking the handset to the cradle or pushing the RESET button on the handset cancels a P/A function initiated by the handsets functional keys. AMBER BLUE PINK BLUE AMBER Each colour corresponds to a specific call. A total of 14 Area Call Panels are installed in the ceiling near each crew station. l Amber : Identifies a lavatory call or a lavatory smoke detection. The fields are used in steady and in flashing modes. Area Call Panel The Area Call Panel (ACP) consists of five individually controlled illuminated coloured segments. the release of this button cancels the function. the P/A system adjusts the volume function in some cases automatically. n For the same reason the volume in the area of the cockpit door decreases if the cockpit door is opened during an announcement. Furthermore. l Volume Adjustment n In the case of LOW CABIN-PRESSURE or ENGINE ON the volume of a P/A announcement increases automatically. n If a function is initiated by pushing the PTT button. l Blue : Identifies a passenger call to Cabin Crew. l In the ceiling middle of forward Economy Class (left and right hand side) UNCONTROLLED IF DOWNLOADED OR PRINTED .[Technical Cathay Pacific Airways Limited Chapter 1 Communication System ISD OPS PART B Section 5 A330-300 (A33E) Page 7 Revision 2 30 SEP 15] P/A Setting It is possible to cancel selected and initiated functions manually.

(Refer to the diagram below) UNCONTROLLED IF DOWNLOADED OR PRINTED .[Technical Cathay Pacific Airways Limited Chapter 1 Communication System ISD OPS PART B Section 5 A330-300 (A33E) Page 8 Revision 2 30 SEP 15] Registration of a call depends on its origin.

seat row numbering lights are switched off and will illuminate in steady mode when activated by a passenger call. A message on the Attendant Indication Panel (AIP) at respective zone 4. Sounds a chime via loudspeakers at respective zone PSM (PASSENGER SERVICE MODULE) ATTENDANT CALL PUSH BUTTON PASSENGER SERVICE UNIT (PSU) PCH (PASSENGER CONTROL HANDSET) AMBER ACP LIGHT HI VIA PA AND C/A IN ZONE/ON SIDE OF CHI ME LOUDSPEAKERS OF RESPECTIVE ZONE WHERE THE CALL WAS INITIATED AIP AT RESPECTIVE STATION To RESET a call light. Illuminates the blue ACP light in the zone on the side of the call is initiated 3. UNCONTROLLED IF DOWNLOADED OR PRINTED . Making a Call from Passenger Seat Press the call button on: l Personal Control Handset (PCH) l Touchscreen PTV (applicable to Economy Class only) l Passenger Service Module (PSM) Activating the ATTENDANT CALL switch: 1. Illuminates the Attendant Call push button (Row Light for HLP/R/W) in the PSM above the seat 2.[Technical Cathay Pacific Airways Limited Chapter 1 Communication System ISD OPS PART B Section 5 A330-300 (A33E) Page 9 Revision 2 30 SEP 15] Passenger Call System The call system enables passengers to call Cabin Crew from passenger seats and lavatories. Note: If a passenger makes a call from the seat during boarding when all the seat row numbering lights are illuminated in steady mode. the respective seat row numbering light will flash. As soon as all doors are closed. press the call reset button on the PCH or press again the call button on the PSM.

g. l A HI chime sounds through loudspeakers of the related cabin zone. Note: It is not possible to prevent the HI chime through pushing the CHIME INHIBIT key when the Passenger CALL is initiated from a lavatory. l The cabin zone related AIP shows the calling lavatory in the lower line of its display (e. ‘CALL LAV 11’). l An additional arrow (->) located in the lower right corner of the AIP display indicates that more than only one call from a lavatory is started. EXAMPLE LAVATORY A ATTENDANT CALL A P/B PASSENGER CALL VIA LSU Indication After a PASSENGER CALL is initiated: l The respective ATTENDANT CALL push button on the LSU illuminates.[Technical Cathay Pacific Airways Limited Chapter 1 Communication System ISD OPS PART B Section 5 A330-300 (A33E) Page 10 Revision 2 30 SEP 15] Making a Call from Lavatory Pushing the ATTENDANT CALL push button on the LAVATORY SERVICE UNIT (LSU) starts a LAV CALL from a lavatory and the amber light of the related ACP comes on steady. l In the related cabin zone the amber indication field (LED) of the ACP comes on steady. l The amber call light mounted on the outside wall of the related lavatory comes on. UNCONTROLLED IF DOWNLOADED OR PRINTED .

l Push the CALL RESET key on the SEAT SETTING page of the FAP. Note 2: The visual indication on the respective AIP and ACP remain. the passenger call and lavatory call audio chime are deactivated at doors 2 and 3 areas. UNCONTROLLED IF DOWNLOADED OR PRINTED . CALL RESET PUSH BUTTON ON THE FAP Chime System A chime is initiated from: l A call made from any crew station to another (including the Flight Deck) l A passenger call l A lavatory call l Lavatory smoke detection l Ordinance sign change Interphone ACP Chime Cockpit to Purser Pink (flashing) 3 note chime / Hi-Hi-Lo Cockpit to Cabin Crew all Pink (flashing) 3 note chime / Hi-Lo-Hi Cockpit to station Pink (flashing) 3 note chime / Hi-Lo-Hi Station to Purser Pink (steady) 3 note chime / Hi-Hi-Lo Station to station Pink (steady) 2 note chime / Hi-Lo Passenger call Blue (steady) 1 note chime / Hi Lavatory call Amber (steady) 1 note chime / Hi Lavatory smoke detection Amber (flashing) Repetitive 3 note chime / Hi-Hi-Hi (repeated) Ordinance sign change 1 note chime / Lo EVAC signalling Pink (flashing) High pitched siren Note 1: To minimize disturbance to passengers sitting nearby doors 2 and 3. Note 3: The audio chime and visual indication on the AIP and ACP for the aft JCL cabin and the forward YCL cabin are connected to doors 1 and 4 respectively.[Technical Cathay Pacific Airways Limited Chapter 1 Communication System ISD OPS PART B Section 5 A330-300 (A33E) Page 11 Revision 2 30 SEP 15] Reset a Passenger Call (Except HLP/R/W) Reset the visual effects of an initiated Passenger CALL through one of the following procedure : l Push the related ATTENDANT CALL push button again. Note: Closing the aircraft doors at the end of the boarding procedure will automatically lead to the reset of all visual effects initiated through a PASSENGER CALL.

Message Related To System Function Priority Emergency Call 1 Cabin Interphone All Attendant Call 2 Normal Call 3 Lavatory Smoke Detection 1 Evacuation Signalling 2 Call from Lavatory 3 Passenger Call Call from Seatrow 4 Service Interphone 6 Passenger Address 7 Pre-recorded Announcement 7 Sterile Cockpit Indication 8 Waste Warning Indication 1 Purser Call Status 5 UNCONTROLLED IF DOWNLOADED OR PRINTED . The indications are arranged according to their priority. red for system and emergency information. The upper row displays communication information. RED INDICATOR GREEN INDICATOR ONE DISPLAY AREA HAS AN UPPER AND LOWER SPACE AND WITH 16 CHARACTERS EACH -THE UPPER SPACE IS USED FOR COMMUNICATION RELATED MESSAGES -THE LOWER SPACE IS USED FOR SYSTEM RELATED MESSAGES Priority This table contains the priorities for the displayed messages on the AIP. Green for communication information. A maximum number of 8 different priorities is possible (1 is the highest and 8 is the lowest). the AIP will display the previous indication. One Attendant Indication Panel is mounted near each crew station equipped with a handset.[Technical Cathay Pacific Airways Limited Chapter 1 Communication System ISD OPS PART B Section 5 A330-300 (A33E) Page 12 Revision 2 30 SEP 15] Attendant Indication Panel Attendant Indication Panel (AIP) features include a two row alphanumeric display and two indicator lights. The indicator lights serve to attract attention. such as interphone calls and the lower row displays system information. If the higher indication is reset.

Reverse side blank UNCONTROLLED IF DOWNLOADED OR PRINTED . NO SMOKING AND FASTEN SEAT BELT SIGN A LO chime sounds over the Passenger Address loudspeakers each time the signs illuminate or extinguish. A “Return To Seat” sign is installed in each lavatory and is visible only when the sign is illuminated.[Technical Cathay Pacific Airways Limited Chapter 1 Communication System ISD OPS PART B Section 5 A330-300 (A33E) Page 13 Revision 2 30 SEP 15] Ordinance Sign Signs indicating No Smoking and / or Fasten Seat Belt conditions are located in the PSMs and other cabin locations which ensure visibility to all passengers.

fresh water. waste disposal and air outlets are provided.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 1 Revision 2 30 SEP 15] Galley System Service Centre Three service centres are installed for the storing. S l GIL aft of L1 door and forward facing. Electrical control panels. refreshments or L G beverages. Door 1 Service Centre Situated in the L1 and R1 area and consists of three galley units: S G l G1 forward of the R1 door and is aft facing. VCC S S L l GIC in the L1 and R1 cross-aisle area and is S S forward facing. S B B Door 2 Service Centre Situated in the L2 and R2 cross-aisle area and consists of one galley units. l Galley 2 (G2) aft facing. l G5R forward of R4 door and facing aft. l G7 aft of L4 door and faces Galley 6. Door 4 Service Centre DH DH DH L Situated aft of L4 and R4 doors and consists of four L L L L galley units: S S l G5 in doors 4 cross-aisle and is aft facing. l G6 aft of R4 door and faces Galley 7. Aft Stowage A stowage unit is situated in the aft of the aircraft between Galleys 6 and 7. preparing and serving of meals. DH G G G G S UNCONTROLLED IF DOWNLOADED OR PRINTED . G G C L S S Galley systems are configured to support two full S S meals with adequate refrigeration to preserve such meals on long sectors.

left to right: .[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 2 Revision 2 30 SEP 15] Galley 1 From top to down.Attendant Indication Panel .Electrical Panel .Oven controllers x3 Paper Towel Holder Standard Unit x 3 Miscellaneous Stowage Lockable Compartment (aisle facing) Utility Drawer Paper Clip Steam Ovens x 3 Pull out table Waste Compartment Chilled Full or Half Size Cart Bay x 1 Emergency Equipment Chilled Full Size Cart Bay x 4 Manual Water Shut-off Hot Cup Spigot Drain Pull Antiseptic Hand Gel Holder UNCONTROLLED IF DOWNLOADED OR PRINTED .Fresh Air Outlet .

Fresh Air Outlet Standard Unit x 4 Standard Unit x 2 (left & right aisle facing) Wall-mounted Phone Steam Oven Ice Drawer Full or Half Size Cart Bay x 2 (over-cart chilled) Chilled Compartment Full Size Cart Bay Manual Water Shut-off Drain Pull Spigot Espresso Machine Beverage Maker x 2 Sink with perforated lid UNCONTROLLED IF DOWNLOADED OR PRINTED .Oven Controller .Electrical Panel . left to right: .[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 3 Revision 2 30 SEP 15] Galley 1C Roller Screen Strap From top to bottom.

[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 4 Revision 2 30 SEP 15] Galley 1L Misc. Stowage x 3 Upper - Emergency Equipment Lower - Misc stowage Standard Unit x 2 Waste Flap Soiled Linen Flap Waste Compartment Utility Drawer Soiled Linen Compartment Trolley & wine cage x 2 Half Size Cart Bay UNCONTROLLED IF DOWNLOADED OR PRINTED .

[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 5 Revision 2 30 SEP 15] Galley 2 UNCONTROLLED IF DOWNLOADED OR PRINTED .

[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 6 Revision 2 30 SEP 15] Galley 5 Standard Unit x 6 (front facing) Standard Unit x 5 (aisle facing) Electrical Panel Ice Drawers Chilled Compartment Pull out tables Full or Half Size Cart Bay x 4 (over-cart chilled) UNCONTROLLED IF DOWNLOADED OR PRINTED .

[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 7 Revision 2 30 SEP 15] Galley 5R Miscellaneous Stowage Spigot Standard Unit Sink with lid Waste Flap Waste Compartment Half Size Cart Bay x 2 UNCONTROLLED IF DOWNLOADED OR PRINTED .

R4A) Miscellaneous Stowage UNCONTROLLED IF DOWNLOADED OR PRINTED .[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 8 Revision 2 30 SEP 15] Galley 6 Standard Unit x 7 Electrical Panel Miscellaneous Stowage x2 Miscellaneous Stowage Oven Controller Chilled Compartment Manual Water Beverage Maker x 2 shut-off & Drain Pull Full or Half Size Cart Bay x 2 Steam Oven x 4 (over-cart chilled) Trash Compactor Chilled Full Size Cart or Half Size Cart Bay Chilled Full Size Cart Bay x 4 Compartment for Emergency Equipment Crew Seats (R4.

L4A) Miscellaneous Stowage UNCONTROLLED IF DOWNLOADED OR PRINTED .[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 9 Revision 2 30 SEP 15] Galley 7 Standard Unit x 6 Electrical Panel Oven Controller Miscellaneous Miscellaneous Stowage Stowage Ice Drawers x 2 Oven x 5 Beverage Maker x 2 Full or Half Size Cart Bay x 2 (over-cart chilled) Manual Water Shut-off Spigot Chilled Full or Half Size Cart Bay x 2 Drain Pull Chilled Full Size Cart Bay Antiseptic Sink with lid x3 Hand Gel Holder Full Size Cart Bay Wall-mount Phone Compartment for Emergency Equipment Crew Seats (L4.

[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 10 Revision 2 30 SEP 15] Stowage Unit S8 Miscellaneous Stowage Paper Towel Holder Mirror Waste Flap x 2 Waste Compartment x 2 UNCONTROLLED IF DOWNLOADED OR PRINTED .

Galley Lights Galley area lights at Door 1 and 4 Service Centres are controlled by 'ENTRY' switch on the FAP/AAPs. At terminating stations. UNCONTROLLED IF DOWNLOADED OR PRINTED . 4. ESSENTIAL ELECTRICS Comprise: l Refrigeration System (Chillers / Freezers) l Beverage / Espresso Makers 2. The general arrangement is organised logically in relative to the connected equipment. Electrical Panel Each galley fitted with an Electrical Panel which contains the following main equipment: l Circuit Breaker l Control Switch l Load Shed Switch l Indicator Light All controls are placarded. Cabin Crew must check that all galley electrics are OFF. 3. NON-ESSENTIAL ELECTRICS Cover: l Lights l Ovens l Hot Cups l Warmer Plates (part of the Beverage Maker system) Precaution: Non-essential electrics are used only as required and are subject to the electrical power restrictions applicable to different aircraft types. ALL GALLEY ELECTRICS l All the items listed in 1 and 2. A rotary switch with four position 'OFF-BRT-DIM1-DIM2' is installed on the Electrical Panel of Galley 2 and Galley 7 to control galley area lights at Door 2 and Door 4 Service Centre.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 11 Revision 2 30 SEP 15] Galley Electrics The following classification of galley electrical functions is referred to in the Cabin Crew Operational Checklists (CCOC): 1. Individual oven control modules are separately installed in the galley units where ovens are equipped.

UNCONTROLLED IF DOWNLOADED OR PRINTED .[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 12 Revision 2 30 SEP 15] Operation Circuit Breaker All circuit breakers associated with the electrical equipment for that galley. When a circuit breaker trips to open position (refer to Figure 1). Pulling this button opens the circuit breaker and removes the electrical power from the equipment connected to the circuit breaker. Precaution 3: A circuit breaker that has opened automatically may be reset once. the circuit breaker will automatically open to cut off the power to the faulty equipment. All circuit breakers are placarded near them showing what equipment is connected to the circuit breaker. When the circuit breaker is opened a white collar appears between the circuit breaker button and the mounting panel (Refer to Figure 1). ensure that the correct circuit breaker is going to be opened. l To Disconnect Electrical Power A circuit breaker can be opened by PULLING on the black button of the circuit breaker that protrudes through the panel. Circuit breakers operate automatically and secure the related electrical circuit. If circuit breaker opens automatically again. A circuit breaker that has opened automatically should not be CLOSED unless advised by the Flight Crew. Precaution 2: NEVER reset a circuit breaker that has opened automatically without consulting the Flight Crew first. the circuit has been overloaded. l To Reapply Electrical Power A circuit breaker can be closed by PUSHING on the black button until the circuit breaker 'clicks' and the white collar disappears. White Collar No White Collar Panel Circuit Breaker Open Circuit Breaker Closed Figure 1 Figure 2 Precaution 1: Before opening a circuit breaker. l Faulty Equipment If an electrical fault develops in the equipment connected to a circuit breaker. Note: All malfunctions and abnormalities must be reported to Inflight Service Manager and Flight Crew. This will reapply power to the equipment connected to the circuit breaker/s (Refer to Figure 2). DO NOT attempt to re-close the circuit breaker again. Appropriate entry must be made in the Cabin Defect Maintenance Log.

This will enable Cabin Crew to select which equipment to operate. it could mean the pipes are frozen (especially on long haul flights). Red ON indicates an overheat/overload of the circuit system. When required.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 13 Revision 2 30 SEP 15] Control Switch Control switches are installed on the electrical panel to power ON/OFF the electrical equipment fitted in the galleys. Frost Protection Light The Frost Protection Lights on the electrical control panel in G6 and G7 indicate the operation or failure of the heaters fitted to the galley water supply and drain pipes. Freezing of Pipes If there is no water supply in G6/G7 or the sink drain is found to be blocked. G7 will be provided with a “LOAD SHED” switch. UNCONTROLLED IF DOWNLOADED OR PRINTED . press the “LOAD SHED” switch to alternate electrical power between oven and beverage maker or chiller as necessary. Check if the ‘PWR ON' and ‘HT ON' buttons are illuminated on the panel and log the defect in the CDML e.g. For example: Air Chiller. The Flight Crew should be notified if a red indicator is illuminated and details should be written down in the Cabin Defect Maintenance Log (CDML). Load Shed Switch As electrical power available on the aircraft are limited. Galley Work Light etc. G6 no water supply. The heaters prevent the pipes from freezing. Indicator Lights for the Refrigeration System Amber ON indicates that the equipment circuit is energised.

G6 and G7. The 'DUCT OHEAT / COMP OHEAT' indicator light will illuminate 'RED' on the galley's electrical panel when the chiller is in the overheated condition. G2. At pre-determined intervals. UNCONTROLLED IF DOWNLOADED OR PRINTED . Galley units installed with air-conditioning outlets are located at G1. A duct temperature sensor for fire protection is provided in each refrigeration system. it does not measure the temperature of the food itself in the galley. Flight Crew should be notified if the 'RED' indicator light is illuminated. chiller unit enters to a "Defrost Cycle" wherein chiller blows warm air for 10 to 20 minutes to melt any ice that may have built up in the system during the chilling cycle. Refrigeration of the food carts and galley compartments is achieved by means of forced chilled air circulation. It will turn off power to the duct air circulation blower in the event that the temperature in the final return duct to the chiller exceeds 71°C (160°F). Remote type chillers are fitted above the galley ceiling or below the galley floor at each service centre.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 14 Revision 2 30 SEP 15] Refrigeration System The refrigeration system is designed to maintain a temperature of 5°C (40°F) in the food cart / compartment under normal conditions. The Refrigeration Ducting Temperature starts to fall to the operating temperature of approximately 8°C to -10°C. The Chiller Duct Temp indicator measures the temperature of the air being returned to the chiller unit. (See 'Refrigeration Ducting System' for details). G1C. G5. Each galley chilling system has one chiller unit supplying chilled air through ducting to the following: l Chilled compartment l Cart bays without door for air-through chilling l Cart compartments fitted with door for air-over chilling Operation Press power 'ON' and switch will illuminate AMBER. Thus temperature of the returning airflow to the chiller unit will always be higher than the actual food temperature.

without the trays. back of cart will press against spring loaded pins causing the valve to open. UNCONTROLLED IF DOWNLOADED OR PRINTED . The air ducts are insulated to reduce heat loss and are routed in such a way as to avoid sudden change of air direction or velocity which may decrease efficiency and generate noise. the end part of the cart will press against two spring loaded pins at the air duct inlet valve which will cause the valve to open and allow unrestricted air flow.e. G6 and G7. the back door facing outwards (with airflow grills).[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 15 Revision 2 30 SEP 15] Chilled Compartments Chilled compartments and ice drawers are fitted in G1C. they can be used for bulk stowage. i. AIR CHILLER UNIT CHILLED AIR DUCT AIR RETURN DUCT CHILLED AIR INLET VALVES AIR EXHAUST VALVES Refrigeration Valve Inlet and exhaust valves are provided in the Refrigeration Ducting System at each refrigerated cart location that will allow air flow through the cart and will automatically close when the cart is removed. Air flow direction through the cart will be via the upper cart grill and out through the lower grill. When food cart is removed from stowage. AIR CHILLED VALVE ASSEMBLY FOODCART MESH SPRING LOADED PINS l When food cart interfaces with refrigeration valve. Refrigeration Ducting System The galley structure contains the Refrigeration Ducting System that will distribute the chilled air from the chiller unit to the refrigerated carts / compartments and will collect the return air for delivery back to the chiller for re-cooling. Condensation from the Refrigeration System and ducts is collected and drained into the galley drainage. valve will automatically resume closed position. Rails are fitted inside the chilled compartments to carry trays. as this will block the airflow and may cause overheating and a shortened life span of the chiller. Removal of pressure from the pins will close the valve thus cutting off the air flow. G5. l DO NOT stow food carts in reverse position.

Positioning the WATER SHUT OFF VALVE to OFF turns off water to that galley. Keep the sink clean by ensuring it is wiped down with a kitchen paper towel after use.g. Dispose of any unused dairy products into the toilet bowl and flush the toilet to wash the residual away. The knob will manually open the drain valve. tea leaves. do not pour any more liquids into the sink. Use toilet bowls to dispose of liquids.Galley System.” [Galley Sink Disposal Procedures] 1. After each meal service and in preparation for landing. wine. 4. 2. This drain valve stops the hissing noise from the drains. oil. UNCONTROLLED IF DOWNLOADED OR PRINTED . 3. salad dressing or any type of solid or sediment are not disposed or rinsed down the sinks. half glass of soft drink. Place noodle residue into a plastic bag and tightly seal before disposing in the waste bin. For more information. valve operation is automatic. Ensure any soaked kitchen paper is cleared from the sink. Defect details must be logged in the Cabin Defect Maintenance Log (CDML). G1C.Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 16 Revision 2 30 SEP 15 Galley Water System Each galley that has running water is equipped with a WATER SHUT OFF VALVE. If only a small amount of coloured liquid is to be disposed (e. G5R and G7 to facilitate drainage of liquid waste. Normally. Coffee / Tea / Pulpy Juice Disposal Ensure that coffee granules. Drain System Sinks are provided in G1. immediately flush with water to help prevent the milk from curdling down-stream. refer to Chapter 1 Section 10 . rinse the sink briefly with a small amount of water directly from the spigot. Noodles Disposal Noodle filter bags are provided in the Economy Class F/A Kit and are to be used for disposing noodles soup. This is to ensure the proper drainage of sediments that might have been inadvertently poured in the sink. [Caution: DO NOT pour liquids (including clear water) through the galley sinks while the aircraft is stationary on ground as liquids poured to the sink drains directly on ground. A placard next to the knob reads : “Pull to clear blocked drain. G2. Dispose of these into the toilet bowl and flush the toilet to wash the residual away. Adjacent to each sink is a knob which is connected to a drain valve. rinse the sink with 2 decanters / jugs of hot water. DO NOT pour any dairy products down the sink.] Milk and Cream Disposal Milk and cream can curdle and clog the drain lines. Rinse the sink with hot water to help clear any possible residue or grease from the drain pipes. If milk or cream is accidentally poured down the sink. sink drainage is slow and/or there is overflow of 'grey' water below the ice drawer. etc). If sink is clogged.

To close door. The oven is ready for operation. Turn the door knob to 'OPEN' position to retrieve oven contents. A decal is fitted on the upper part of the oven door. Location Ovens are fitted in the following locations : Galley Units G1 3 G1C 1 G6 4 G7 5 Total 13 Door Operation 1. Cabin Crew are to make use of this space to stick meal menus or labels and refrain from sticking notes directly onto the oven door in order to avoid melting of any tape posted. To open door after cooking. Ensure the safety latch is down. effective and reliable way of heating meals. this permits steam to escape without harming the user. 3. to prevent damaging the door painted surface. To open door. unlock the safety latch and turn door knob to 'SAFE' (this releases door bolts so that the door can be opened) then turn to 'OPEN' position. One of its advantages is that it keeps food moist ensuring that the entrees do not dry out too easily.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 17 Revision 2 30 SEP 15] Steam Oven Introduction The steam ovens are efficient. Safety Latch Door Knob UNCONTROLLED IF DOWNLOADED OR PRINTED . 2. then turn the door knob to 'LOCK' position. unlock the safety latch and turn door knob from 'LOCK' to 'SAFE' position. The cooking cycle is very gentle and this helps preserve the colour of vegetables. turn door knob to 'OPEN' position and push door.

Select time by pressing 'TIME s' or 'TIME t' switches (recommended initial cooking cycle is 10-12 minutes for MEDIUM heat setting). Standard Functional Switch (Default Time) PRE-SET (only when cooking start time delay is needed) 10 mins LOW with steam (Temperature 110°C) 20 mins MEDIUM with steam (Temperature 130°C) 20 mins DRY HEAT (temperature 170°C) 20 mins Preset Cooking Time The PRESET switch can be used for programming the start cooking time. Select temperature by pressing the LOW / MEDIUM / DRYHEAT switch and the selected temperature switch lights up (recommended initial cooking temperature is MEDIUM). Oven Operation 1. Note 1: The "CLEAR" switch can be used at any time to stop or change the program. eight functional membrane switches and two indicators i. Press CLEAR switch to end program. 7. 2. Press applicable temperature switch AGAIN to initiate cooking cycle. 5. 6. 'FAIL' and 'READY'.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 18 Revision 2 30 SEP 15] Oven Control Module (OCM) It consists of a LED display. Note 3: Default (standard set) times can be changed by pushing the "TIME s" or "TIME t" switches when setting the program. Push PRESET switch ® Select "TIME s" or "TIME t" 2. the 'READY' indicator will blink and 'PROGRAM END' is shown on the display. 3.e. UNCONTROLLED IF DOWNLOADED OR PRINTED . time in display is counting down. Example (medium programme): 1. Push MEDIUM switch ® Select "TIME s" or "TIME t" 3. a series of audible beeps is heard. When cooking time is finished. press the applicable temperature switch once more. Turn on the oven by pressing the ON/OFF switch. Caution: Ensure door knob is in ‘lock’ position during operation. After a few seconds the display shows 'STAND BY' and 'Temp °C' (oven temperature). Note 2: To confirm program. Push MEDIUM switch again to start. 4. display lights up and shows 'CATHAY PACIFIC'.

Continue? * ON/OFF switch to off* Door /No Water? . l If error message is repeating on LED display. it is necessary to leave the “burnt content” in the oven for subsequent investigation by Engineering. Seal. Please allow not less than 15 minutes for the oven to cool down before opening and have fire extinguishers standing by.Continue? * ON/OFF switch to off* Over pressure . seal not damaged or water supply is available (Water Shut off Valve is in ON position). Chapter 1 for details. ** l Check if oven door is closed properly. log down details in the CDML. it is up to the initiative and decision of the Inflight Service Manager and Section Leader to decide upon removing any “undamaged and edible” entrees from the affected oven (leaving only the “burnt and inedible” entrees in the oven).Continue? Check Door. Note 2: In the event of being short of passenger entrees. Oven Content Fire For the oven contents fire drill.Continue? * ON/OFF switch to off* No Heat . l Oven can operate on DRY HEAT mode when water supply is unavailable. UNCONTROLLED IF DOWNLOADED OR PRINTED . Note 1: After an oven content fire. stop oven operation and log down details in the Cabin Defect Maintenance Log (CDML). l The operation of the steam oven should resume normal. The following charts show the error messages and action to be taken: Error Message Action Overheat . Please seal the affected oven and advise Caterers not to remove contents from the oven. an error message will display on the LED.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 19 Revision 2 30 SEP 15] Display Error Message Should there be any defect during the oven operation. l If error message repeats. Water Supply** * l Stop oven operation for approximately 10 minutes. refer to Operations Manual Volume 5 Cabin Crew Safety and Emergency Procedures Manual.

lift up the restraint bracket and pull down the removal lever. Note 1: Never remove a hot cup while the power is still ON. To retrieve the hot cup. Note 2: Some unit is fitted with a secondary restraining wire to secure the hot cup for take-off and landing. To activate the hot cup. Check that the indicator light is ON while the hot cup is in operation. the power will be cut off and the “ON” light will extinguish. 500 WATTS Note: Hot cup unit is not included in the Diagram. The hot cup will be removed from the socket.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 20 Revision 2 30 SEP 15] Hot Cup Location Hot cup is provided in galley unit G1. 50 10 HOT ROTARY TIMER SWITCH CUP 20 40 HOT CUP REMOVAL LEVER INDICATION LIGHT HOT CUP RESTRAINT BRACKET HOTCUP HSV A. UNCONTROLLED IF DOWNLOADED OR PRINTED .C. 4. When the set time has elapsed. Operation 1. Push the hot cup firmly into the receptacle and secure with the restraint bracket. 6. 3. the rotary timer switch must be turned past ten minute mark in the first instance before setting the required heating time. Raise the restraint bracket. 2. 5.

(Traditional) Each beverage maker provides automatic brewing of not less than 50 oz of coffee / tea by the ‘Pillow Pack' principle in 3 minutes. If the light fails to illuminate due to low water level. seam facing downwards. The temperature of coffee is approximately 175 .) recovery period between brew cycles. Push handle down. Note: On beverage makers with touch button controls the warmer plate can only be operated with the 'ON / OFF' master switch latched in the 'ON' position. 5. with a 3-minute (approx. UNCONTROLLED IF DOWNLOADED OR PRINTED . Press the 'WARMER' switch (Amber light) to activate the warmer plate. 7.195°F right after brewing.195°F for 30 minutes. After illumination of the 'ON / OFF' switch. 6.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 21 Revision 2 30 SEP 15] Beverage Maker Location Beverage makers are fitted in the following locations: Galley Units G1C 2 G2 1 G6 2 G7 2 Total 7 Beverage Maker . The coffee / tea is ready for use when the 'BREW' light is automatically extinguished. the 'NO WATER' (Red light) switch will illuminate until sufficient water is available. press the 'BREW' switch (Yellow light). The 50 watts warmer plate will maintain the brewed coffee in approximately 165 . insert holder and position decanter on warmer plate. Press the 'ON / OFF' switch (Blue light). Operation 1. 4. Insert pillow pack. Operate the "ON / OFF" master switch on the service electrical panel. 2. 3.

Note 2: The steps for making coffee are same as the old beverage maker. Steps for making tea: 1. Note 1: Detailed guidelines are available on the tea bag packaging. Put one tea bag in the empty decanter (Not in the brew holder) 2. 6. with brews after that to start in approximately 60 seconds. 4. 3.195°F for 30 minutes. Return the decanter into the server cavity. The brewing cycle is completed when the 'TEA' light goes off. UNCONTROLLED IF DOWNLOADED OR PRINTED .[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 22 Revision 2 30 SEP 15] Beverage Maker (Endura) BREW BUTTON BREW HOLDER BREW HANDLE Each beverage maker provides automatic brewing of not less than 48 oz of coffee in approximately 3 minutes. Lock the brew handle to the decanter by lowering the brew handle fully. Allow the tea to be infused in the water for at least 2-3 minutes before removing the tea bag from the decanter. Tea can then be served. Operation This new model is required to use the new packaging of Ceylon tea bags with strings and tag. 7. The 25 watts warmer plate will maintain the brewed coffee warm in approximately 165 .195°F right after brewing. The temperature of coffee is approximately 175 . 5. Press the ' TEA ' button (the light should come on).

g.6°C) or above 220°F (104°C). l Tank Heat Control A control circuit will prevent operation when the internal tank temperature is below 35°F (1.g. The Lower Water indicator light will come on if this condition occurs. l Brew Time Light Delay The Coffee / Tea button light stays on for approximately 10 seconds after the end of the brew cycle.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 23 Revision 2 30 SEP 15] Safety Features l Brew Interlock Switch Water flow is stopped when the brew handle is lifted. l Pressure Relief A pressure relief valve is set at the factory to open if internal tank pressure goes above 80 psig (551kPa).bottles). UNCONTROLLED IF DOWNLOADED OR PRINTED . coffee/tea/ice-water pots. l Lower Water Sensor Tank heaters will not operate if there is not sufficient water in the tank for safe operation. cups. Safety Precaution 4: Pay attention to the hot water level in the receptacle to prevent it from overflowing. Safety Precaution 1: Cabin Crew must not remove the beverage maker from its "LOCKED-IN" position in order to reset the cirucit breaker of the unit. Safety Precaution 3: Be aware that the water pressure of the hot water spigot varies on different flight phases and care must be taken when drawing hot water to prevent inadvertent splashes of hot water onto hands. tumblers. Cabin Crew should hold the rim of the receptacle high enough to be past the spout of the hot water spigot. faces or others. This lets hot water drain from the brew holder into the decanter. Safety Precaution 2: To avoid injury. beverage maker decanters). A manually resettable control circuit prevents operation of the tank heaters if the external tank temperature goes above 225°F (107°C). Always draw hot water into large receptacles(e. Also remember NEVER draw hot water into small receptacles(e. Hot cups. glasses. l Server Level Sensor Primary and secondary sensors stop the brew cycle if the decanter is full.

Note: The steam function will stop automatically after one minute. ° SMAL CUP Press to brew regular espresso. ± LARGE CUP Press to brew ‘long coffee'. to stop the operation manually. 2. Press the power ‘ON/OFF' button to switch on the power. Place a cup under each filter and lower the handle. Operation l To prepare the machine: 1.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 24 Revision 2 30 SEP 15] Iacobucci Espresso Maker The Iacobucci Espresso maker can brew coffee. stop using the machine and write down defect details in the CDML. ² READY The ‘READY' indicator will illuminate when the espresso maker has been switched on and is ready for use. Should this indicator illuminate. Press the button again. stop using the machine and write down the defect details in the CDML. Location Iacobucci Espresso Maker is installed at galley units G1C. Wait until the ‘READY' indicator illuminates. heat or froth milk at the same time. ® POWER Press to switch ON or OFF the machine. ³ NO WATER The ‘NO WATER' indicator will illuminate when the quantity of water in the machine is below the required level. ¯ STEAM Press this button for frothed or heated milk. 4. Press the ‘small cup' buttons to clean the filters. 3.' ­ SMAL CUP Press to brew regular espresso. ´ FAIL Should the ‘FAIL' indicator illuminate. UNCONTROLLED IF DOWNLOADED OR PRINTED . 1 2 3 4 5 6 7 8 9 CONTROL PANEL STEAM SPOUT HANDLE TWO COFFEE FILTERS Symbol / Indicator Function / Description ¬ LARGE CUP Press to brew ‘long coffee. Power light comes on when the machine is switched on.

Fill the frothing jug or Business Class mug with water. 6. After approximately 10 seconds.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 25 Revision 2 30 SEP 15] 5. l Spare Loading of the Steam Spout: One (1) spare steam spout for the IACOBUCCI espresso maker is loaded in each of the Business Class Dry Stores for galleys which have the espresso maker installed. 2. Press the ‘STEAM' button. 5. Place the mug under the steam spout. Picture 1 Note: Cleaning the steam spout after each use will help prevent the build-up of milk residue which helps ensure the steam spouts remain unclogged. Refer to the ISD Inflight Service Manual for the preparation of different types of specialty coffee. l Steam Spout Cleaning Procedure: 1. The machine is now ready for use. The steam spout is now ready for use again. 2. press the 'STEAM" button once again to stop the steam function. Fill 1/3 of the mug with cold milk. 6. Please replace the steam spout with the spare steam spout if any of the following symptoms are noted: n Steam spout missing n Steam spout cracked / damaged n Water drips from the steam spout (partially clogged) n No steam is ejected from the steam spout (fully clogged) UNCONTROLLED IF DOWNLOADED OR PRINTED . 3. See STEAM SPOUT picture 1. Ensure the steam spout is immersed in water until the 'Level Marking' which is located in the middle of the spout. Clean the steam spout See procedure listed below "Maintenance and Cleaning" on how to clean the steam spout. 3. Press the 'STEAM' button. The steam function stops automatically after one minute or press again the steam button to stop its operation. l To froth milk: 1. LEVEL MARKING 4. Dip the steam spout in the frothing jug or Business Class mug. 7. ensuring that the spout is immersed in the milk. Wipe the steam spout with a clean damp cloth. Dispose of the liquid after the brewing cycle is completed. 4. Maintenance and Cleaning Ensure the espresso maker is serviceable and the steam spout is hygienic.

Carefully remove any coffee pos from the filter/s. See picture 3. 5. 4. 2. carefully pull down the steam spout to remove it. Dispose of the used steam spout in the waste bin. 3. Place a cup under each filter and lower the handle. This prevents tears to the coffee pod and the possibility of the system becoming clogged with coffee grounds. Insert the new steam spout by pushing it up into the spout adapter as shown in picture 4. lift the handle and dispose of the liquid. 1. Check the steam spout is working properly by following the 'Cleaning Procedure' as listed in point 1. Useful Hints It is a good habit to throw away the used coffee pods immediately after each brewing cycle. Use a towel to insulate your hand as there may be residual steam or hot water in the steam spout or the unit. 6. 5. Ensure the unit is OFF before proceeding. While pressing the silver button / catch (as shown in the picture 2). UNCONTROLLED IF DOWNLOADED OR PRINTED . Press the 'ON/OFF' button to switch off the power. wait at least one to two minutes before attempting this procedure to allow the unit to cool down. l Cleaning the Espresso Maker After Each Flight: 1. Run hot water through the coffee filters as soon as the espresso maker is no longer required. If the unit was just used or you suspect the unit may still be hot. 4. 2. Lower the handle. 3.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 26 Revision 2 30 SEP 15] l Procedure for Steam Spout Replacement: Caution: Take care to avoid potentially hot metallic surfaces on the unit to prevent scalding. Press the 'small cup' buttons to clean the filters. After the brewing cycle is completed.

[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 27 Revision 2 30 SEP 15] Cart Stowage And Handling In Door 1 and Door 4 Service Centres. REMOTE LATCH SIDE-WALL LATCHES UNCONTROLLED IF DOWNLOADED OR PRINTED . To deploy the side-wall latches. A placard showing the required cart positions is posted on the side-wall for user's reference. those latches must be deployed so that one half size cart can be stowed in the forward position. the half size cart bay is designed with the side-wall latches. It can be done either by turning the remote latch or the latches inside the side-wall of the compartments.

UNCONTROLLED IF DOWNLOADED OR PRINTED . standard units. Unlock the latches only for taking items out of the compartment or stowage and make sure all latches are locked immediately after removing or stowing the items. EXAMPLE 90 1/4-TURN RETAINER UNLOCK 90 90 LOCK UNLOCK UNLOCK 90 UNLOCK LOCK INTERMEDIATE LATCH LOCK UNLOCK DOOR SLIDING DOOR LATCH SLAM LATCH PULL TO OPEN DIFFERENT TYPES OF LATCHES Warning: An unsecured item is a danger in the aircraft and can cause injury to persons and damage to the aircraft interior. l Intermediate latch to secure intermediate stored items.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 28 Revision 2 30 SEP 15] Latches Latches are fitted to secure items such as meal carts. Different types of latches are installed: l ¼ -turn retainer in different sizes to secure meal carts or standard units etc. l Slam latch to close doors. drawers and doors in the galleys. l Sliding latch or combined latch to latch and close doors.

Access for waste is gained through a flap upon which appears a decal indicating that the disposal of cigarettes is prohibited. The safety regulation governing use is clearly placarded: “Stow trolley in galley during taxi. 12" Business Class / Economy Class Food Cart The 12" Business Class / Economy Class food cart is used to accommodate 28 Business Class or 42 Premium Economy / Economy Class 2/3 size trays.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 29 Revision 2 30 SEP 15] Cart Four types of carts are used as standard equipment.At all other times this trolley must NOT be left unattended. take-off. landing and turbulence . A foot brake similar to the 12" cart is fitted and the same safety regulation governing use is applicable and clearly placarded on the cart: “Stow trolley in galley during taxi. One of the door panel contains two air flow grills. The 12" cart is fitted with doors at both ends for maximum accessibility. landing and turbulence . a waste cart will be loaded temporarily. or second meal entree dishes (maximum four oven inserts containers per cart). At the opposite ends beneath the cart. UNCONTROLLED IF DOWNLOADED OR PRINTED . is a foot operated double action pedal which enables the cart to be mobilised / immobilised as desired. take-off.At all other times this trolley must NOT be left unattended.” When a trash compactor is U/S and off-loaded for maintenance.” 12" Waste Cart The waste cart is a 12" cart with an access flap positioned in the door at one end. bar stocks.

landing and turbulence - At all other times this trolley must NOT be left unattended. take-off.” UNCONTROLLED IF DOWNLOADED OR PRINTED . landing and turbulence .” 1/2 Size Bar Cart The 1/2 size cart is fitted with a door at one end. The cart bears the following safety instructions governing use: “Stow trolley in galley during taxi.At all other times this trolley must NOT be left unattended. take-off.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 30 Revision 2 30 SEP 15] 12" See-through Sales Cart The see-through sales cart is a 12" cart with lockable doors on both ends. A foot brake similar to the 12" cart is fitted and the same safety regulation governing use is applicable and clearly placarded on the cart: “Stow trolley in galley during taxi. The sides of the cart are made of transparent perspex. Below the cart is a foot operated double action pedal for mobilising / immobilising it. The door latching mechanism incorporates provision for a security lock and seal.

Caution: Care should be taken to stow folded trolleys with the wheels latched and positioned inside at stowages not closed off by a compartment door. Wheels that stick out could injure passengers and Crew members. The bottle rack can be separated from the trolley for easy stowage. UNCONTROLLED IF DOWNLOADED OR PRINTED . Roller castors are fitted for free mobility and foot brake attachments to the castors may be applied when required. Three shelves provide adequate space for service needs.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 31 Revision 2 30 SEP 15] Service Trolley Two Business Class service trolleys are carried and stowed in G1L (stowage L1-03). The second shelf accommodates a 4" deep wire “drop-in” bottle rack which holds nine quart size bottles.

It pushes down with a force of 12.852 CANADIAN PATENTS 1. The trash is compacted and stored in a 1. leakproof box which can hold up to 40 lb.623 4. l The 'CLEAN' switch is for ground service purpose only. PATENTS 4.283. Control Panel The control panel located on the upper front contains switches and operating instructions.253. l The LCD provides information that includes operation instructions.700.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 32 Revision 2 30 SEP 15] Trash Compactor The trash compactor is installed in Galley 6 (stowage 601). LIQUID CRYSTAL DISPLAY (LCD) INC. When the power 'ON' switch is pressed. the Liquid Crystal-Display (LCD) will display an instruction or message.700 lb (5.3 cu ft. The compactor will take about 30 seconds to compact the trash.479 1.324 1.620. POWER ON SWITCH IN-FLIGHT OPERATING INSTRUCTIONS AERO-DESIGN TECHNOLOGY. The trash compactor uses hydraulic power to push down and compact or squeeze trash into a smaller volume. l The Power 'OFF' switch cuts off the electrical power source. U. messages and warnings. PRESS "POWER ON" TO LIGHT 4. The compactor will store one box internally while compacting trash into a second box.S.390 CLEAN SWITCH (UNDER COVER) GROUND SERVICE ONLY COMPACT SWITCH POWER OFF WARNING SWITCH DO NOT OPERATE NO DISPOSAL l The power 'ON' switch controls the compactor electrical power source. l The 'COMPACT' switch activates the trash compacting cycle UNCONTROLLED IF DOWNLOADED OR PRINTED .719.760kg).

The TCB should be unfolded as pictures shown below: UNCONTROLLED IF DOWNLOADED OR PRINTED . the following message will appear on the LCD: l “ LATCH MAIN DOOR AND TRASH DOOR” The unit will not operate if the box sensor switch senses a no box condition. Open the trash compactor main door 2. Should any of the doors be opened. Check that the trash compactor cavity is clean and free of garbage. Check middle door is closed.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 33 Revision 2 30 SEP 15] Interlock System The main door and the trash load door have interlock switches which require both doors to be closed before the unit will operate. BOX SENSOR MAGNETIC DOOR SWITCH PLATEN (RETRACTED) BOX GRIP SIDEWALL PLATEN Operation 1. Unfold the new trash compactor box (TCB) properly with two hands. 3. 4. latched and locked.

Open trash door and check the box grip properly wraps around the box. the following messages will appear: l “CYCLE AND HOUR COUNT” (for maintenance only) followed by “AFTER LOADING PRESS COMPACT” 9. The power 'ON' switch is activated.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 34 Revision 2 30 SEP 15] 5. it will jam the box and may damage the trash compactor. At the end of the cycle. 8. Close and lock all doors. Load trash. the message “AFTER LOADING PRESS COMPACT” will be repeated until the box is full and the message “MOVE FULL BOX INSERT NEW BOX” appears. Press COMPACT button. i. Box grip at the correct position If the box grip is at the incorrect position. Ensure the box grip wraps around the trash box. the box grip is not caught between the trash compactor wall and the TCB. Close the main door. 7. 6. When the COMPACT button is pressed. Insert unfolded TCB into the trash compactor. UNCONTROLLED IF DOWNLOADED OR PRINTED .e. the unit will start compacting and the message “OPERATING PLEASE WAIT” will appear.

[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 35 Revision 2 30 SEP 15] 10.liquids will not compact. Precaution 6: Do not dispose chopsticks in the trash compactor as it may cause damage / jam to the trash compactor. Precaution 3: Do not continue to feed. The following message will appear: l “LATCH MAIN DOOR AND TRASH DOOR” Install a new trash box as per steps 4 to 7. The main door is opened and the full box of compacted trash is either moved to the rear storage area within the compactor itself or removed from the compactor and stowed elsewhere on the aircraft. open the main door. These items should be disposed of in the waste bins in the service centre. Precaution 5: Do not place glass bottles or glasses in the trash compactor. The unit is once again ready for use. insert new box” displayed before moving box. The box must be completely filled with compacted trash and the message “move full box. lift the mid-door latch handle (to release the middle door). Precaution 7: No disposal of cigarettes or flammables. push the filled trash box into the rear storage area. Overloading the trash compactor beyond the capacity will cause damage to the unit. push or shove trash into the compactor after the trash compactor box is visually full. Precaution 4: Do not put liquids or bottles / cans containing liquid into the unit . Precaution 1: Ensure the front box flap is closed before moving the first full box to the rear storage area. Precaution 2: Never move a partially filled trash box to the rear storage area. To move the filled compactor box to the rear storage area. UNCONTROLLED IF DOWNLOADED OR PRINTED . Replace full box.

as mixing the TCBs with other items could possibly bend or damage the box. etc. deformed. l A total of 10 extra TCBs are loaded on board. Do not relocate the spare TCBs to other locations.[Technical Cathay Pacific Airways Limited Chapter 1 Galley System ISD OPS PART B Section 6 A330-300 (A33E) Page 36 Revision 2 30 SEP 15] Trash Compactor Box (TCB) Location and Quantity There are eleven TCBs on board: l One assembled TCB will be inside the trash compactor. wet. At outports. 5 each in galley units G1L (L1-02) and G6 (627). a shortage of TCBs should be referred to the Ground Engineer. Handling of Trash Compactor Boxes Spare TCBs must be stowed in the designated compartment. soiled. UNCONTROLLED IF DOWNLOADED OR PRINTED .) will increase the chance of a jammed TCB inside the trash compactor. Note: TCBs will normally only be loaded Ex-HKG. A damaged TCB (bent.

refer to Chapter 1 Section 3 . PTV. This is to ensure better and more stable quality. overhead video and provides passengers' access to superior Inflight Entertainment services such as Audio Video On Demand (AVOD). Personal Television (PTV) . refer to Chapter 1 Section 3 . is a totally integrated passenger entertainment service and cabin management system.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 1 Revision 2 30 SEP 15] Passenger Entertainment System (PES) General The A330-300 (A33E) Passenger Entertainment System is provided by Panasonic. one each above L3 and R3 crew seats. Interactive and Telecommunications services like cabin control. LOCATION OF PASSENGER ENTERTAINMENT SYSTEM Liquid Crystal Display Screen Location 2 wall-mounted Liquid Crystal Display (LCD) are fitted.Business Class Seat. i. Personal Television (PTV) . It brings state of the art Audio.Economy Class Seat.e. The Passenger Entertainment Programmes are encoded in digital format.Business Class For location and operation. wall-mounted LCD etc. Primary interface is via the Crew Terminal (CT) fitted in the VCC unit. The Inflight Entertainment eX2. UNCONTROLLED IF DOWNLOADED OR PRINTED .Economy Class For location and operation. The Passenger Entertainment System includes the equipment necessary for each of the entertainment zones located on the aircraft. Video.

VCC UNIT (HLP/R/W) UNCONTROLLED IF DOWNLOADED OR PRINTED .[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 2 Revision 2 30 SEP 15] Video Control Centre The Video Control Centre (VCC) is located aft of L2 Door. It is of an assembly of the following equipment: l VCC Control Panel l Smoke Detection System : Smoke Indication Light (Except HLP/R/W) Smoke Indication Light and Smoke Detector Panel (HLP/R/W) l Air Extraction Fan Off Light (applicable to HLP/R/W) l 2 Hi-8 VTRs l Video Tape Stowage l Crew Terminal (CT) l Keyboard l Printer l Power Socket All doors must be closed and secured during taxi. take-off. turbulence and landing.

It is a toggle type switch protected by a red guard cover. It should be switched ON at all times except for take-off and landing. UNCONTROLLED IF DOWNLOADED OR PRINTED . The switch guard cover has to be lifted up before the toggle switch can be operated. l "WORKLIGHT" switch controls the lighting fitted above the CT which provides additional illumination in the VCC area.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 3 Revision 2 30 SEP 15] Smoke Indication Hi-8 Tape Stowage Paper Clip Access Panel (maintenance only) Video Tape Reproducer (VTR x 2) Crew Terminal Printer Keyboard Wall-mounted Phone Pull-out Table x 2 Restraint Kit Misc Stowage (fitted with coat rod) Cabin Defect Maintenance Log VCC UNIT (Except HLP/R/W) VCC Control Panel WORK LIGHT PC POWER PC POWER SOCKET PAX SYS Description The VCC control panel is located above the Crew Terminal (CT). It contains the following control switches and a PC Power socket (Refer to Chapter 1 Section 8 . l "PC POWER" switch controls the PC Power System in the cabin.Inflight Power Source For Electronic Devices) : l "PAX SYS" controls all the IFE systems in the cabin and equipment inside the VCC.

powered and operational. the ventilation fan is not functioning. keyboard or any other VCC components until system checks are finished and the login screen appears. Text will scroll across the screen at this time. The two Hi-8 are numbered “1" and ”2" and they are fully wired. Refer to Operations Manual Volume 5 Cabin Crew Safety and Emergency Procedures Manual. If the CT screen is black. During inflight. Hi-8 Video Tape Reproducer A total of two Panasonic Hi-8 Video Tape Reproducers (VTRs) are installed for presentation e.Passenger Entertainment System for troubleshooting). VTRs 1 and 2 are capable of presentation through the LCDs and PTVs in the cabin. The Hi-8 video tapes are of the same size and mechanical construction as Hi-8 tapes. Chapter 1 for details.g.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 4 Revision 2 30 SEP 15] Power System To power up the "PAX SYS" : Lift up the cover then move the toggle to the up position. UNCONTROLLED IF DOWNLOADED OR PRINTED . If the login screen appears the system is ON. Smoke Detection System Smoke detectors are installed in the VCC unit as part of the aircraft system. Caution: The power up process (including seats) takes approximately 5 . Air Extraction Fan Off Light (Applicable to HLP/R/W) This is an indication light showing the status of the VCC ventilation fan. If the VCC unit is ON and the light is illuminated. News tape or to be used if AVOD System is inoperative.10 minutes. The Panasonic Hi-8 VTRs use video tapes in the Hi-8 format. Do not touch the CT. Wait while the system powers ON and runs through system checks. check to see if the system is already ON by touching the screen. this light should not be illuminated. If the screen stays black the system needs to be turned ON. (Refer to Chapter 1 Section 10 .

then it goes off. pressing the EJECT switch puts the VTR into STOP mode. Then. Releasing the switch returns the VTR to PLAY mode. n If the VTR is in PLAY. l EJECT Switch and TAPE IN Light n The TAPE IN light is on when the VTR is on and it is loaded with a video cassette. The STOP light is on during STOP mode or PAUSE mode. n The EJECT switch does not function when the VTR is off. The PLAY and FF lights are on in CUE mode. provided the VTR is ON and the TAPE IN light is OFF (no video cassette loaded). pressing this switch puts the VTR into REVIEW mode. l REW Switch and Light n When the VTR is in FF or STOP mode. the door prevents insertion of another cassette. l STOP Switch and Light n Pressing this switch puts the VTR into STOP mode. n When a video cassette is fully inserted (past the door position). the cassette will be mechanically ejected. pressing it again turns OFF the VTR. The PLAY light is on during PLAY mode or PAUSE mode. pressing this switch puts the VTR into FF mode. l FF Switch and Light n When the VTR is in REW or STOP mode. n Pressing the EJECT switch opens the cassette insertion door and the loaded cassette is ejected from the VTR. Releasing the switch returns the VTR to PLAY mode. for video cassette insertion. Incorrect insertion of a cassette is mechanically prevented. The FF light is on during FF mode. FF or REW mode.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 5 Revision 2 30 SEP 15] Front-Panel Controls and Indicators l POWER Switch and Light n Pressing this switch turns ON the VTR. pressing this switch puts the VTR into REW mode. UNCONTROLLED IF DOWNLOADED OR PRINTED . l Video Cassette Insertion Opening n The door opening. pressing this switch puts the VTR into CUE mode. The POWER light is lit when power is on. with the label side up and the arrow mark pointing toward the VTR. l PLAY Switch and Light n Pressing this switch puts the VTR into PLAY mode. the cassette is ejected. n Pressing the EJECT switch causes the VTR to unthread the tape from the tape transport mechanism and eject the video cassette. The door is spring-loaded. The REW light is on during REW mode. it is automatically drawn into the VTR. n When the VTR is in PLAY mode. is located above the mode control switches. n When the VTR is in PLAY mode. but does not interfere with the insertion of a video cassette. n A video cassette is inserted horizontally into the opening. If a video cassette is already loaded. The TAPE IN light is blinking until the cassette is fully ejected. When the VTR is OFF. The PLAY and REW lights are on in REVIEW mode.

The keyboard may also be used to input information into the system. – Indication and Operation during High Humidity Condition If the POWER switch is pressed. If the dew sensor indicates a high humidity condition. the VTR enters STOP mode (if it is in any other mode). then goes off. System Description l Monitor n One of the major components of the CT is a colour graphic monitor that features an 11" touch sensitive screen. Finger nails. The VTR will be kept off until the humidity drops to a normal level. All selections and functions are enabled by touching the appropriate button / icons on the screen. which may be locked and / or sealed. The VTR operates normally. pens etc. The POWER light blinks for 15 seconds. Crew Terminal General Description The Crew Terminal (CT) is the user interface to control and monitor of the Passenger Entertainment System (PES). Video Tape Stowage This stowage. This sensor is located on the M8 mechanism assembly. – Operation after High Humidity Condition Press the POWER switch. DO NOT drag your finger on the screen. is provided inside the VTR for protection against condensation. then the tape is unthreaded from the mechanism. UNCONTROLLED IF DOWNLOADED OR PRINTED . The high humidity condition is over when the POWER light turns on and remains on. then goes off. whose resistance increases with the increase of humidity. – Indication and Operation at Start of High Humidity Condition If a video cassette is loaded. Location The CT is located in the Video Control Centre (VCC) aft of L2 door. the EJECT switch may be pressed to eject the loaded video cassette. Push gently. While the POWER light is still blinking. straight on the centre of the button then lift straight off. the VTR turns off. the POWER light blinks for 15 seconds. l Touch Screen Guidelines n The touch-screen works best with the soft tip of the finger pushing the on-screen buttons. Its function includes operation of the Audio and Video (overhead and in-seat) networks. is designed for stowage of video tapes. may damage the screen.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 6 Revision 2 30 SEP 15] l Dew Sensor and Operation n A dew sensor.

Crew Handover Information and Creating Messages. The keyboard is preset to enter data in the upper case regardless of the status of the "Caps Lock" key. . ' 1 2 3 Shift Z X C V B N M < > ? Shift End Pg Dn . then enter data as required using keyboard. It is also used for documenting inflight reports and executing system commands as required. This unit is not currently functional. = Tab Q W E R T Y U I O P { [ } ] | \ 7 Home 8 9 Pg Up - 4 5 6 + Caps A S D F G H J K L : " Enter Lock . It is a standard double-prong electric monaural jack for left and right audio. / Enter 0 Ins Del Control Alt Alt Control It is a 101 key AT . l USB Socket n For maintenance use only. The Virtual Keyboard may also be used for data entry when necessary. UNCONTROLLED IF DOWNLOADED OR PRINTED .[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 7 Revision 2 30 SEP 15] n When entering text information. The Audio Jack is fitted below the CT front panel. touch icon at the bottom of the screen to activate.compatible ASCII keyboard. l Audio Jack n The Audio Jack is used to listen to the audio from the selected VTR / VOD. Keyboard Num Caps Scroll Insert Home Pg Up Prt Sc Lock Lock Lock Sys Rq Pg Dn Scroll Delete End Lock Break Num ~ ! @ # $ % ^ & * ( ) _ + Backspace Lock / * Pause ` 1 2 3 4 5 6 7 8 9 0 . It may be activated with future expansion of the system. The Credit Card Reader It is attached to the top of the keyboard and located above the function keys. press relevant text box (it will turn yellow). The keyboard is used for data entry such as Crew ID.

It provides the user with hard copies of Crew Handover Information. (LED Indicator) ABORT This is used for two functions. the current and pending print jobs will be aborted. the printer will perform a controller reset. Outgoing Messages and Cabin Maintenance Log entries. It comes 'ON' automatically when the aircraft is powered up. the paper will continue to feed until the next top-of-form cue mark (max of 10 pages) ] UNCONTROLLED IF DOWNLOADED OR PRINTED . (Control Button) l If button is pressed momentarily for less than 5 seconds. When button is released. (Control Button) Paper will continue to feed while the button is pressed. Incoming Messages. Additionally. To Close: Gently push the printer door closed until it clicks. Location and Feature The printer installed at the VCC is extremely user friendly. l If button is pressed for more than 5 seconds. (LED Indicator) PAPER ALARM This will illuminate when the printer door is open / ajar or when the paper is out. To Open: Turn door knob counter clockwise (1/4 turn) and pull the printer door upwards to the full open position. Controls & Indicators Control Buttons / Description Indicators FAULT This will illuminate if errors are found during the printer self test. SLEW This advances the paper to the next top-of form cue mark. Operation of Door Latch The printer door must be properly closed and latched before it can function normally.Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 8 Revision 2 30 SEP 15 [Printer The printer is used in conjunction with the "Crew Services" section of the CT. the current and pending print jobs will be aborted and the printer will return to the ready state.

To stop a print job in Press 'ABORT' button progress To slew Press 'SLEW' button. Manual: Press the 'TEST' button once to initiate the power-up test. If there is a fault condition. (Control Button) l When pressed for less than 2 seconds. the test page generated is in plain text with system information. the printer is ON when aircraft power is applied to the printer. Operation of Printer Operation Procedures Power-up Test Automatic: When the printer is powered up. three green lines will illuminate during the self-test and remain illuminated continuously when the test is passed. the control button and LED indicators will flash indicating they are working properly. During the power-up sequence. The (LED Indicator / Control PRNTR indicator text will illuminate when the printer is in the ON state. l When pressed for more than 2 seconds. ] UNCONTROLLED IF DOWNLOADED OR PRINTED . PRNTR By default. To print documents Touch the <PRINT> tab on the respective CT screen. The button is used to turn the printer ON/OFF during the flight. the three green lines will remain off. it will perform a test as part of the power-up sequence. Button) Above the PRNTR indicator.Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 9 Revision 2 30 SEP 15 [ TEST This performs system diagnostics. a postscript graphics page is produced showing all font types supported by the printer.

] UNCONTROLLED IF DOWNLOADED OR PRINTED . [* To be removed progressively. Also shown is the navigation path and screen name for each software screen.Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 10 Revision 2 30 SEP 15 Crew Terminal Flow The Crew Terminal (CT) Menu Tree shows the general layout of the operational screens associated with your airlines software configuration.

Use the Log In screen to enter the passcode to gain access to the system. the MAIN MENU screen displays. then touch <Log In>. Note: Touch VIRTUAL KEYBOARD to activate the keyboard on the screen for data entry when necessary.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 11 Revision 2 30 SEP 15] Log In Screen Description The Log In screen shows when the CT finishes initializing. UNCONTROLLED IF DOWNLOADED OR PRINTED . 2. Enter Passcode: 1. The Log In screen also shows after the automatic screen saver activates. From Log In screen. 3. touch text box. Enter passcode <QA> using keyboard. If passcode is correct.

Inbox screen is shown. The Crew Handover Message . The following table lists the common icons which are available on most screens and their corresponding actions: Icon Action The MAIN MENU screen is shown. [ ] UNCONTROLLED IF DOWNLOADED OR PRINTED . the initialization phase must be complete and access granted. The CT screen back light is off. The ACARS . To have access to this screen.Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 12 Revision 2 30 SEP 15 Main Menu Description Use the Main Menu screen to access the functional screens of System eX2. is shown. The Log In screen is shown when any part of the CT screen is touched.Incoming Messages screen is shown. The Virtual Keyboard screen is shown. The HELP screen. which lists the functions of the current screen.

255 or 0255. e.CX6002 XXX .Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 13 Revision 2 30 SEP 15 Flight Info . Occasionally. 2. Check that <Open Flight> is the active screen or touch tab. by either entering a 3-digit or a 4-digit flight number.XXX Outbound . generic flight numbers should be used: [Generic Flight Numbers: Flying Hours : 3 hrs & above (including Shanghai) .CX6003 HKG . Cabin Crew are to ensure that the previous flight is closed prior to the opening of a new flight sector.HKG Inbound] UNCONTROLLED IF DOWNLOADED OR PRINTED .CX6001 HKG .Open Flight Description Use the Flight Info screen with the Open Flight tab selected to enter.HKG Inbound Flying Hours : Less than 3 hrs . Note: The departure and arrival stations and time to destination information will automatically come from the aircraft's Flight Management System. When the flight number is not recognized by the IFE system database. Touch text box under Flight No. a notification will be shown.CX6004 XXX. The open flight procedures are to be performed every flight sector.XXX Outbound . Enter Flight Info: 1. new flights may not be updated. From MAIN MENU screen. touch <FLIGHT INFO>. 3. 4.g. view or change information specific to the current flight. Use keyboard or Virtual Keyboard to enter flight no.

[ ] Note: When flight is ‘Closed’. etc. Flights with Single Sectors Flights with Multiple Sectors Note: If no flight number is entered and the 'Open' button is pressed. All seats will indicate LOADING and its progress once 'Open Flight' is performed. In order to ensure that 'Open Flight' procedure is performed. P/A. will delay the loading process. AUDIO ANNOUNCEMENTS. all functions for ANNOUNCEMENT. Where possible. ENTERTAINMENT. only CREW SERVICES is available to access. please wait until the flight is 'Open' before conducting the SAFETY DEMO check as using the SAFETY DEMO. UNCONTROLLED IF DOWNLOADED OR PRINTED .Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 14 Revision 2 30 SEP 15 5. Select the correct sector to complete the 'Open Flight' procedures. SEAT CONTROLS and CREW SERVICES are greyed-out until the flight is OPEN. all flight routes will be shown including the generic flight route for short haul and long haul.

It is for monitoring purpose only. namely: System Status.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 15 Revision 2 30 SEP 15] System Status Description The System Status provides Cabin Crew a high-level status of devices necessary for the IFES functionality. Check that <System Status> is the active screen or touch tab. It is categorized into 3 tabs. Function on / Service may be impacted by a few passengers due to partial system failure. UNCONTROLLED IF DOWNLOADED OR PRINTED . if or is found. All system components are functioning properly. Note: Inform Ground Engineer when or is found in the System Status. System Status screen displays the current status or availability of system components. Seat Status and CT Control. Inflight. Function is unavailable due to system intervention. Legends: Function on / Service is available. On MAIN MENU screen. touch <SYSTEM STATUS>. 1. 2. Function failed / Service is not available. write down details in the CDML.

On MAIN MENU screen. Touch the associated <VIDEO/AUDIO RESET> button from the list to reset. Touch <CONFIRM> button on the pop-up screen to confirm. 4. These types of faults can sometimes be resolved by performing a Video/Audio Reset. touch <SYSTEM STATUS>. Check that <Seat Status> is the active screen or touch tab. It is recommended to use this function during short transit period wherein a number of faulty seats occur and there is no time to re-initialize the whole IFE system. 2. 3. UNCONTROLLED IF DOWNLOADED OR PRINTED . To Reset: 1.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 16 Revision 2 30 SEP 15] Seat Status screen reports seats faults usually describing a no-response between the seat monitor or handset to the seat-box.

2. Touch the <CT1 Reset> button to reboot. To Reboot: 1. Check that <CT Control> is the active screen or touch tab. On MAIN MENU screen. 3. touch <SYSTEM STATUS>.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 17 Revision 2 30 SEP 15] CT Control screen allows Cabin Crew to reboot the Crew Terminal. UNCONTROLLED IF DOWNLOADED OR PRINTED .

3. Touch Volume <+> or <-> to adjust the cabin volume. UNCONTROLLED IF DOWNLOADED OR PRINTED . Touch desired title below Select Title to highlight it. On MAIN MENU screen under ANNOUNCEMENT. touch <Boarding Music>. 4. 2. Alert ! q Ensure Airshow displays on all PTVs before playing the Boarding Music. Touch <PLAY> or <STOP> to turn Boarding Music ON or OFF.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 18 Revision 2 30 SEP 15] Boarding Music Description Use the Boarding Music screen to select and play boarding music to the aircraft P/A system. Play Boarding Music: 1.

pause <. Play Safety Demo: 1. 2. UNCONTROLLED IF DOWNLOADED OR PRINTED . 3. use controls to play <4>. fast forward <8> and stop <<>. 5.>. rewind <7>.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 19 Revision 2 30 SEP 15] Safety Demo Description Use the Safety Demo screen to select and monitor video P/A programmes. 6. Touch <SAFETY DEMO> to send video P/A to cabin. touch <Safety Demo>. On MAIN MENU screen under ANNOUNCEMENT. Touch Cabin Speaker Volume <+> or <-> to adjust the cabin volume if needed. To preview. Touch CT Audio Volume <+> or <-> to adjust the volume of the headset connected to the CT. Alert ! q Ensure Airshow displays on all PTVs before playing the Safety Demo. Touch the desired Title / Source to highlight it. 4.

skip to 4. touch <Audio Announcements>. Touch desired title from the list on the left to highlight it.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 20 Revision 2 30 SEP 15] Audio Announcements Description Use the Audio Announcements screen to select. UNCONTROLLED IF DOWNLOADED OR PRINTED . 2. To change. DELETE SELECTED CANCEL CURRENT 3. and play audio announcements. If current language is desired. touch <Languages> tab. Create an Announcement Queue: 1. touch desired language (touch highlighted title to de-select) and then touch <APPLY>. manage. On MAIN MENU screen under ANNOUNCEMENT.

To play entire queue. Repeat steps 2 to 4 until creating queue is done. DELETE SELECTED CANCEL CURRENT UNCONTROLLED IF DOWNLOADED OR PRINTED . touch to highlight. Play One or Entire Announcement Queue: 1. Touch <DELETE SELECTED> to remove a selection from the queue. 3. On <Select Announcement> screen. touch <ADD TO QUEUE>. Adjust Cabin Volume as required by touching / . 6. To remove a title from the queue. touch <PLAY ALL>. 4.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 21 Revision 2 30 SEP 15] 4. Touch <CANCEL CURRENT> to stop the announcement currently playing. touch the title to highlight it then touch <PLAY SELECTED>. To play one announcement. 7. 5. 2.

Note 1: Under the 'State' column shows the entertainment status of the respective class. 2. UNCONTROLLED IF DOWNLOADED OR PRINTED . Turn On / Off Entertainment: 1. either ON / OFF. On MAIN MENU screen under ENTERTAINMENT. 3. touch the toggle button of the respective class/es (under 'Toggle' column).e. i. touch the toggle button of the respective class/es again (under 'Toggle' column).[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 22 Revision 2 30 SEP 15] Entertainment Description Use the Entertainment screen to control the on or off state of the AVOD (Audio Video On Demand) entertainment functions. touch <Entertainment>. To turn OFF. Note 2: Entertainment for all classes will be turned OFF automatically once the aircraft is touchdown. To turn ON.

6. 4. 5. Touch desired source from the list on the left to highlight it. Note: The video played in VTR2 cannot be viewed on PTVs.>. use controls to play <4>. fast forward <8> and stop <<>. UNCONTROLLED IF DOWNLOADED OR PRINTED . On MAIN MENU screen under ENTERTAINMENT. or send that source to the cabin. To preview. pause <. touch <Video Player Control>. Touch <Language> to change language from A to B. Touch CT Audio Volume <+> or <-> to adjust the volume of the headset connected to the CT. 3. 7. rewind <7>. Send Video Source from VTR to Cabin: 1. Touch <Cabin> to unblock (ON) video source to cabin. Touch <Cabin> again to block (OFF) video source to cabin.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 23 Revision 2 30 SEP 15] Video Player Control Description Use the Video Player Control screen to select a video source and preview at the CT only. 2.

UNCONTROLLED IF DOWNLOADED OR PRINTED . touch <Monitor Control>. touch monitor to select. 2.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 24 Revision 2 30 SEP 15] Monitor Control Description Use the Monitor Control screen to select a cabin monitor and turn it on or off. 3. Touch <ON> or <OFF> to change status of monitor. Below Monitor Selected. On MAIN MENU screen under ENTERTAINMENT. Turn ON / OFF the wall mounted LCD monitors: 1.

Use keyboard to enter seat no. Touch <ENABLE> to enable the Kids Interactive to the seats entered in the text box under <Enter Seat. [2.] 3. On MAIN MENU screen under ENTERTAINMENT. Touch <SELECT ALL> to select all seats from the list. Alternatively. However.] 8. [ ] UNCONTROLLED IF DOWNLOADED OR PRINTED . for individual seat/s [] 4. Touch <DISABLE> to disable the Kids Interactive to the seats selected from the list. Set Kids Interactive to seat/s through the CT: 1. Touch <SELECT NONE> to clear the selected seats (highlighted) from the list. touch <CLEAR>. Touch text box under <Enter Seat. Seat Range>. [7. To delete seat entry. passenger may browse & lock the Kids Interactive screen through the PTV by themselves. seat range to only be able to access to the Kids Interactive. Seat Range>. touch <Kids Menu>.Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 25 Revision 2 30 SEP 15 Kids Menu Description Use the Kids Menu screen to enable / disable selected seat/s. 6. 5. it can only be unlock through the CT by Cabin Crew.

View Airshow: 1. UNCONTROLLED IF DOWNLOADED OR PRINTED . No functions are controlled from this screen. On MAIN MENU screen under ENTERTAINMENT. touch <Airshow>.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 26 Revision 2 30 SEP 15] Airshow Description Use the Airshow screen to view the Airshow mapping stream on the CT.

On MAIN MENU screen under SEAT CONTROLS. Passengers’ seat audio and video are also controlled from this Seat Mode and Reset Function. turn attendant calls off or turn off PTV when required. 2. touch <CLEAR>. [ ] UNCONTROLLED IF DOWNLOADED OR PRINTED . Check that <Seat Reset> is the active screen or touch tab. 6. touch <Seat Mode and Reset>. Touch <BACKLIGHT OFF> to turn OFF the PTV (only applies to a single seat each time).] 4. [3. Note: PTV will resume when pressing any IFE control buttons on the Personal Control Handset.Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 27 Revision 2 30 SEP 15 Seat Mode and Reset Description [Use the Seat Mode and Reset screen to identify the location of the SPM Power Switch. To delete seat entry. Touch text box under <Enter Seat. reset the interactive or video / audio of a seat or group of seats. Seat Range>. Use keyboard to enter seat no. toggle reading lights on / off.] Turn OFF PTV When Required (Example : Passenger is falling asleep): 1. for individual seat/s [] 5.

Use keyboard to enter seat no. 2. Select a message from the list of saved messages or create a custom message. Send a Pre-set Message to a Seat or Zone: 1. To delete seat entry. On MAIN MENU screen under SEAT CONTROLS. touch <Seat Messages>. Touch the desired message then <SEND MESSAGE> to send. 4. or all passengers’ seats. 3.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 28 Revision 2 30 SEP 15] Seat Messages Description Use the Seat Messages screen to send a message to a seat. Check that <Choose Message> is the active screen or touch tab. 5. for individual seat/s Or Touch <SELECT ZONE> for individual zone and then select appropriate zone from the pop-up window. UNCONTROLLED IF DOWNLOADED OR PRINTED . touch <CLEAR>. group of seats.

UNCONTROLLED IF DOWNLOADED OR PRINTED . touch <CLEAR>. To delete seat entry.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 29 Revision 2 30 SEP 15] Send a Custom Message to a Seat or Zone: 1. 4. touch <Seat Messages>. then use keyboard to enter text as appropriate. 2. On MAIN MENU screen under SEAT CONTROLS. Check that <Custom Message> is the active screen or touch tab. 6. for individual seat/s Or Touch <SELECT ZONE> for individual zone and then select appropriate zone from the pop-up window. 3. Use keyboard to enter seat no.153 characters (in 3 lines). 5. Touch <SEND MESSAGE> to send. Note: Maximum characters for Custom Message . Touch <CLEAR MESSAGE> to clear if needed. 7. Touch MESSAGE box.

touch <Visually Impaired>.] 3. On MAIN MENU screen under SEAT CONTROLS. touch <CLEAR>. an audio notification will be on as a confirmation of the activation/deactivation of the attendant call via the Passenger Service System (PSS). for individual seat/s [] 4. Seat Range>. Touch <DISABLE> to disable the Visually Impaired service to the seats selected from the list. [7. Touch <SELECT ALL> to select all seats from the list. Touch text box under <Enter Seat. 6. Touch <ENABLE> to enable the Visually Impaired service to the seats entered in the text box under <Enter Seat. Use keyboard to enter seat no.Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 30 Revision 2 30 SEP 15 Visually Impaired Description Use Visually Impaired screen to enable or disable the Attendant Call function of the touch screen PTV fitted in Economy Class. [2. 5.] 8. Seat Range>. To delete seat entry. passengers can tap twice the PTV (touch screen monitor) anywhere to trigger a call light. Note: When the service is enabled. and tap twice again to turn off. regardless of the availability of Passenger Control Handset. When enabled/disabled. Enable / Disable Visually Impaired PSS Service: 1. [ ] UNCONTROLLED IF DOWNLOADED OR PRINTED . Touch <SELECT NONE> to clear the selected seats (highlighted) from the list.

5 Under Catalog Control column. 2. Seat Range. UNCONTROLLED IF DOWNLOADED OR PRINTED . 4.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 31 Revision 2 30 SEP 15] Shopping Description Use the Shopping screen to view the status of the catalog. Touch text box under <Enter Seat. Enable / Disable Catalog Browsing: 1. touch <Enable Browsing> or <Disable Browsing> to enable or disable the browsing service. To delete seat entry. enable or disable shopping cart (currently deactivated until further notice) and catalog browsing services. touch <CLEAR>. On MAIN MENU screen under SEAT CONTROLS. Use keyboard to enter seat no. touch <Shopping>. 3. Zone>. for individual seat/s Or Touch <SELECT ZONE> for individual zone and then select appropriate zone from the pop-up window.

<PRINT> or <REPLY> as needed. save as a draft or print. On MAIN MENU screen under CREW SERVICES. Touch <CLOSE>. Touch <CLOSE>. Check that <Incoming Messages> is the active screen or touch tab. 2. Touch text boxes and use keyboard or virtual keyboard to enter text for "Send To:". touch <ACARS> or < > icon on the top right hand corner of the screen. 3. Create ACARS New Message: 1. On MAIN MENU screen under CREW SERVICES. Use Incoming Messages screen to view. Touch message to select.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 32 Revision 2 30 SEP 15] ACARS Description ACARS enable the sending and receiving of air-to-ground messages. View & Reply ACARS Incoming Messages: 1. 2. <PRINT>. 4. 3. print and reply incoming messages. <SAVE DRAFT> or <SEND> as needed. "Subject:" and "Message:" 4. UNCONTROLLED IF DOWNLOADED OR PRINTED . then touch <OPEN/READ>. touch <ACARS> or < > icon on the top right hand corner of the screen. Check that <New Message> is the active screen or touch tab. Use New Message screen to compose and send a new message.

Note: When no message is selected.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 33 Revision 2 30 SEP 15] Note: Screen displays an error pop-up if Cabin Crew tries to send a message without entering either the message subject or message body. the lower left button will show <OPEN> and <PRINT>. Use Draft / Outgoing Messages screen to review the drafts and outgoing messages. instead of <EDIT> and <PRINT>. UNCONTROLLED IF DOWNLOADED OR PRINTED .

print and reply saved crew log messages. instead of <EDIT> and <PRINT>. 4. Touch message to select. Check that <Inbox> is the active screen or touch tab. touch <Crew Handover Message> or < > icon on the top right hand corner of the screen. Note: When no message is selected. 2. 3. Use Drafts screen to open and continue writing crew handover messages. <PRINT> or <REPLY> as needed. On MAIN MENU screen under CREW SERVICES. 1. which can be read by subsequent crew. the lower left button will show <OPEN> and <PRINT>. Touch <CLOSE>. Use Inbox screen to read. then touch <OPEN/READ>.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 34 Revision 2 30 SEP 15] Crew Handover Message Description Crew Handover Message enables Cabin Crew to log electronic entries. UNCONTROLLED IF DOWNLOADED OR PRINTED .

Saved messages can be accessed from the Inbox screen. <SAVE DRAFT> or <SAVE MESSAGE> as needed. Note: Saved draft messages can be accessed from the Draft screen. Check that <Create Message> is the active screen or touch tab. Touch <CLOSE>. touch <Crew Handover Message> or < > icon on the top right hand corner of the screen. save or print. UNCONTROLLED IF DOWNLOADED OR PRINTED . On MAIN MENU screen under CREW SERVICES. Touch text boxes and use keyboard to enter text for "Subject:" and "Message:" 4. <PRINT>. 2.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 35 Revision 2 30 SEP 15] Use Create Message screen to compose new crew log messages. Screen displays an error pop-up if either the message subject or the message body is not entered. 3. 1.

touch <USB Crew File Loading>. Note: While uploading is in progress. UNCONTROLLED IF DOWNLOADED OR PRINTED .[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 36 Revision 2 30 SEP 15] USB Crew File Loading (currently unavailable until further notice) Use USB Crew File Loading screen to upload files from an external storage device into the IFE system. Touch <LOAD FILES> to load the contents. To upload files: 1. 3. it can be cancelled by touching <CANCEL UPLOAD>. On MAIN MENU screen under CREW SERVICES. Plug the USB memory stick into the USB port. 2.

3. Check that the <Close Flight> is the active screen or touch tab. 2. touch <FLIGHT INFO>.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Entertainment System (PES) ISD OPS PART B Section 7 A330-300 (A33E) Page 37 Revision 2 30 SEP 15] Flight Info . Reverse side blank UNCONTROLLED IF DOWNLOADED OR PRINTED . Close the Flight: 1. Touch <CLOSE FLIGHT>.Close Flight Description Use the Flight Info . Note: All entertainment controls will be greyed out in the MAIN MENU once 'Close Flight' is completed.Close Flight screen to close the current flight saving all flight data to the system computer. On MAIN MENU screen.

Note: Wall mounted telephones can only be used to make outgoing calls. UNCONTROLLED IF DOWNLOADED OR PRINTED . One is mounted on the VCC unit.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Avionics ISD OPS PART B Section 8 A330-300 (A33E) Page 1 Revision 2 30 SEP 15] Passenger Avionics Wall Mounted Telephone General Description The Inflight Telephone Service is the first air-to-ground telephone system designed specifically for the commercial air traveller. This service enables our passengers inflight to place credit card calls to anywhere in the world. Location Three (3) units are installed in the following locations : Business Class One is mounted on the left hand side of Galley 1C. Economy Class One mounted above L4 crew seat.

The power key indicator is lit even though the Handset power key is turned off. ­ LCD Display The LCD has a display area of 6 lines with 12 characters per line to display alphanumerics and symbols. When the main menu is displayed.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Avionics ISD OPS PART B Section 8 A330-300 (A33E) Page 2 Revision 2 30 SEP 15] Operation STOW AND LATCH FOR TAXI. When the Handset is turned ON the telephone function main menu is displayed. the cursor goes back one step. ± Call (Symbol 'Green' ) Pressing this key executes the telephone number just entered. The display includes a light that comes on when the Handset is powered and remains on until it is switched OFF. ° Clear (Symbol 'C') Clear a number previously entered. ² End Call (Symbol 'Red' ) Terminates the call but does not disconnect from the telephone system. For example. ¯ Enter (Symbol 'OK') Press this key to execute the menu just selected. TAKEOFF AND LANDING CREDIT CARD READER CATHAY PACIFIC OK C 1 2ABC 3 DEF 4 5 6 GHI JKL MNO 7 8 9 PQRS TUV WXYZ 0 * -/+ # ¬ Power ON / OFF Key Turns ON/OFF of the Handset. ® Cursor Key The cursor key is used for mode selection on the telephone LCD display. up to 10 previous call numbers can be recalled every time this key is pressed. UNCONTROLLED IF DOWNLOADED OR PRINTED . Various messages. This permits the making of a follow-up call without having to re-swipe the credit card. instructions for calling and dial numbers are indicated on this area.

Remove the handset from the cradle by pulling the latch located on the upper part of the cradle. 2. 4. Dial Country code.[Technical Cathay Pacific Airways Limited Chapter 1 Passenger Avionics ISD OPS PART B Section 8 A330-300 (A33E) Page 3 Revision 2 30 SEP 15] ³ Dial Key Used for entering telephone numbers and entering text data. 5. To Make a Call: 1. Area code and Telephone number. Push ( ) to connect. If incorrect number is entered push 'C' to erase digit from right to left or push ( ) to delete the whole of an entered number at once. Disconnect from system by pushing ( ) button. µ Card Reader Credit card swipe area for telephone fee charges. It is alphabetical with 10 numbers for telephone calls. 6. 3. Return the handset to the cradle. available problem Try later Please try again __ Card reading error Re-try card in reader UNCONTROLLED IF DOWNLOADED OR PRINTED . ´ Volume UP/DOWN Key Adjusts the telephone volume. Push ( ) and hold for 1 second or longer to turn on the handset power. Slide credit card through card reader. Try later Number invalid Number invalid Number incorrect / Dial number again and press invalid CALL Phone not Please try later Telecom system Press END CALL (. Air to Ground Call Troubleshooting: LCD Prompt Voice Prompt Reason Action Card not Card not accepted Card faulty or expired Try another card accepted Line busy __ Line is engaged Press END CALL (. End call by pushing ( ) 7. Try later Line disrupted (Busy tone) Internal system error Redial to re-establish line Line not available (Busy tone) All lines on board in use Press END CALL (. 8.

[Technical Cathay Pacific Airways Limited Chapter 1
Passenger Avionics ISD OPS PART B Section 8
A330-300 (A33E) Page 4
Revision 2 30 SEP 15]

PCH Telephone
Passenger can make the calls using the Personal Control Handset (PCH) fitted in every seat with the exception
for YCL cabin as in-seat function is inactivated.

Operation
1. Press Red Release button to release the handset from the cradle.

2. Press Phone button on handset to turn on the phone.

3. Press Enter button on handset to confirm.

4. When prompted, slide credit card through the slot on the side of the phone.

5. To dial, choose one of the following options:

a. On handset - first press the Blue button and then input the numbers with the handset keypad.

b. On screen - use the Arrow and Enter buttons on handset, navigate and select the numbers
from the screen.

c. On Touchscreen PTV - press the number pad on the PTV screen.

6. To connect call, press / select the Green button on handset or the Call button on the screen.

7. To disconnect the call, press / select the Red button on handset or the End Call button on the
screen.

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Technical Cathay Pacific Airways Limited Chapter 1
Passenger Avionics ISD OPS PART B Section 8
A330-300 (A33E) Page 5
Revision 2 30 SEP 15]

Inflight Power Source For Electronic Devices
Inflight PC Power System is provided for passengers to power up or recharge their laptops or other electronic
devices such as MP3 players during cruise.

A master power supply for the sockets is fitted on the VCC control panel i.e., “PC POWER” switch.

“PC POWER” is switched ON at all times except for take-off and landing.

For ISM and SP only:

1. Check that PC POWER switch is turned 'ON' prior to passenger boarding.

2. Before take-off and landing, switch 'OFF' PC POWER switch.

3. Switch 'ON' PC POWER, 15 minutes after take-off.

SWITCH ON
EXCEPT FOR
TAKE-OFF AND LANDING

VCC Control Panel

PC Power Socket
Installed in each seat in Business Class and Economy Class.

Business Class
The socket is located below the Seat Control Unit.

A ‘Power-In-Use’ light is mounted adjacent to the attendant step, it illuminates blue when a device is plugged -in.

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Technical Cathay Pacific Airways Limited Chapter 1
Passenger Avionics ISD OPS PART B Section 8
A330-300 (A33E) Page 6
Revision 2 30 SEP 15]

Economy Class
The socket is located adjacent to the life jacket stowage below the seat.

One PC power "IN USE" light is installed for each seat group. It illuminates when the PC power socket is in use. It
is located on the aisle side i.e.

l Left aisle - both aisle seats (C and D)

l Right aisle - outboard aisle seat (H)

Note: Cabin Crew are required to check the “IN USE” indication light OFF for taxi, take-off and landing. If it is
ON, advise passenger to disconnect the power cable and to stow away their laptop. ISM is to turn off the
“PC POWER” switch on the VCC control panel.

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Technical Cathay Pacific Airways Limited Chapter 1
Passenger Avionics ISD OPS PART B Section 8
A330-300 (A33E) Page 7
Revision 2 30 SEP 15]

The PC Power Socket has the following characteristics:
l Power supply 110 VAC@60HZ / 75 W per outlet - 150 W total.

l Receptacle for UK, US 2/3 pin plug and European standard. It is suitable for most multi plug adapters
commonly use by travelers and no transformer is required.

l Mechanical child protection to prevent manipulation.

l 3 sensors and a micro-controller release power only if a plug is engaged.

To activate the power socket, "PC POWER" switch on the VCC Control Panel must be switched on.

LED Indication:
GREEN - Power is available.
RED - System fault.
LED OFF - Power is not available
due to “PC POWER” or “PAX SYS”
switch is off or system fault.

POWER SOCKET

Safety Requirement:
As per the restrictions on use of Personal Electronic Devices, laptops must be disconnected from any sockets at
the seat, switched off and stowed while the aircraft is taxiing, takeoff, approach and landing, and during abnormal
or emergency conditions.

Reverse side blank

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Technical Cathay Pacific Airways Limited Chapter 1
Miscellaneous ISD OPS PART B Section 9
A330-300 (A33E) Page 1
Revision 2 30 SEP 15]

Miscellaneous

Standard Equipment Location

Item
Description Location
Number
¬ Baby Bassinet – S2R-01 x4
– G1L (L1-20 lower)
­ Cabin / Galley Cleaning Kit
– Fwd of G5 (RHS)
® Heavy Duty Cleaning Kit – Doghouse fwd of lavatory L62
¯ Inflight Manuals – S1CL-21
° Inflight Wheelchair – S2R-21
± Personal Transfer Kit (PTK) – S2R-11
² Security Check Kit – E2R (Fwd of R2 door) x3
³ Sharps Box – G6 (625)
´ Spare Literature Pouch / Safety Card – 600R
– G1L (L1-02) x5
µ Spare Trash Compactor Boxes
– G6 (627) x5
# Child Restraint Seat (CRS) – Overhead compartment (21A)
– L1A crew seat compt (applicable to
* Reading Light Cover
HLP/R/W only)
– Fwd face of L14 (For LAZ : R1 crew seat
compt)
– Fwd face of L36 (For LAZ : R2 crew seat
Utility Torch
compt)
– Aft wall of stowage between G6 & G7 (For
LAZ : 822)
Crew Rest Strap – G1L (L1-20) x8

* Reading Light Cover is temporarily removed until further notice.

# CRS can be installed in JCL only.

Reverse side blank

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Technical Cathay Pacific Airways Limited Chapter 1
Troubleshooting ISD OPS PART B Section 10
A330-300 (A33E) Page 1
Revision 2 30 SEP 15]

Troubleshooting

Cabin Interior
Business Class Seat
Location of Seat Power Control & Toggles
A control panel is located under every seat cushion. It consists of a 'Seat Power' control and following toggle
switches which are placard accordingly as below:

SEAT POWER:
May either be a
toggle switch or
a circuit breaker
LEGREST

RECLINE
TRACKING

Seat cannot be Operated Using Seat Control Unit (SCU)
If the seat cannot be operated using SCU, Cabin Crew must first perform the 'Seat Power Reset' to try to recover
the seat power.

Seat Power Reset

1. Press the Armrest button while pushing the
armrest down to lower the armrest, if needed.

ARMREST BUTTON

2. Lift up the seat cushion.
SEAT POWER:
May either be a 3. Lift up the control panel cover and locate the Seat
toggle switch or Power toggle switch/circuit breaker.
a circuit breaker

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Technical Cathay Pacific Airways Limited Chapter 1
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A330-300 (A33E) Page 2
Revision 2 30 SEP 15]

4. Turn the Seat Power ‘OFF’, i.e.

l toggle switch - move to ‘OFF’ position

l circuit breaker - pull to turn ‘OFF’.

5. Turn the Seat Power ‘ON’, i.e.

l toggle switch - move to ‘ON’ position

l circuit breaker - push to turn ‘ON’.

6. Check if the seat is working properly by moving
the buttons on the SCU.

If the seat operation is not restored, perform the
Manual Override operation.

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Technical Cathay Pacific Airways Limited Chapter 1
Troubleshooting ISD OPS PART B Section 10
A330-300 (A33E) Page 3
Revision 2 30 SEP 15]

Manual Override: From TTL to Bed Mode

1. Follow Steps 1-4 of Seat Power Reset.

2. Legrest Operation:

2.1. Move the 'Legrest' toggle to 'UNLOCK' position to
LEGREST release the legrest.

2.2. Lift up the legrest fully.

2.3. Move the 'Legrest' toggle back to 'LOCK' position
to secure the legrest.

3. Seat Tracking Operation:

3.1. Move the 'Tracking' toggle to 'UNLOCK' position
to release tracking.

3.2. With the assist Crew standing at the back of the
affected JCL seat, give the signal to move the
seat forward as far as possible.
TRACKING

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Technical Cathay Pacific Airways Limited Chapter 1
Troubleshooting ISD OPS PART B Section 10
A330-300 (A33E) Page 4
Revision 2 30 SEP 15]

4. Seatback Recline Operation:

4.1. Move the 'Recline' toggle to 'UNLOCK' position to
release the seatback.

4.2. Push the seatback until the bed extension is fully
RECLINE deployed.

Bed extension fully deployed

5. Move both the ‘Tracking’ and the ‘Recline’ toggles
back to ‘LOCK’ position to secure the seat.

RECLINE
TRACKING

6. Turn the Seat Power back to ‘ON’ again.

7. Close the control panel cover and place the seat
cushion neatly back in place.

8. Log defect in CDML.

UNCONTROLLED IF DOWNLOADED OR PRINTED

1.3.2. 2. Follow Steps 1-4 of Seat Power Reset. 3.3.1. Seat Tracking Operation: 3. give the signal to move the TRACKING seat together towards the back shell as far as possible. Legrest Operation: 4. UNCONTROLLED IF DOWNLOADED OR PRINTED . Move the 'Legrest' toggle back to 'LOCK' position to secure the legrest.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 5 Revision 2 30 SEP 15] Manual Override: From Bed Mode to TTL 1.1.3. Pull the seatback to the upright position. 3. LEGREST 4. 4.2. Seatback Upright Operation: 2. 2. Move the 'Legrest' toggle to 'UNLOCK' position. (Primary Crew needs to push the seat while the assist Crew pulls the seat towards the back shell). Push the legrest fully down. With the assist Crew standing at the back of the affected JCL seat. Move the 'Recline' toggle to 'UNLOCK' position to release the seatback.2. 3. Move the 'Tracking' toggle to 'UNLOCK' position. RECLINE 2. Move the ‘Recline’ toggle back to ‘LOCK’ position to secure the seatback. Turn the seat power back to 'ON' again. 5. 4. Move the 'Tracking' toggle back to 'LOCK' position to secure the seat.

Log defect in CDML. Close the control panel cover and place the seat cushion neatly back in place. check that TTL indicator Secondary TTL indicatior light illuminates green. 7. UNCONTROLLED IF DOWNLOADED OR PRINTED . For take-off and landing.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 6 Revision 2 30 SEP 15] 6. 8. ensure that TTL indicator located next to the legrest is visible. Note: Two Cabin Crew are required to carry out the manual override procedures: l Primary Crew: to operate the seat and toggle switches l Assist Crew: to help primary Crew to move the seatback forward or backward as appropriate. Note: If TTL indicator light is unserviceable.

1. Then lift the bi-folding door up to release the damper. UNCONTROLLED IF DOWNLOADED OR PRINTED . Turn the safety pin about 90 degrees to unlock the door locker.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 7 Revision 2 30 SEP 15] Lavatory Emergency Removal of Bi-folding Door The bi-folding door has three door lockers and one damper. Cabin Crew may perform the following procedure to remove the bi-folding door. Turn the bi-folding door about 90 degrees towards yourself. In case the door cannot be open normally. Move the safety pin up to release 3. Note: Damper is the mechanism to slow down the sliding motion of the folding door. Unlock the three door locker. 2.

Wait 5 seconds. Set the Toggle Switch back to the ON position. set the Toggle Switch from the ON to the OFF position. Open the access panel (disposal seat cover panel). UNCONTROLLED IF DOWNLOADED OR PRINTED . 5. 6. (Toggle switch located below the Control Module Assembly) 4. Try the faucet again.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 8 Revision 2 30 SEP 15] No Water Flow from Electrical Faucet The faucets are designed that if the hot and/or cold button is pressed for more than 5 seconds. If there is still no water even after following the procedures above. the water will shut off automatically. Cabin Crew may perform the following procedures to reset the system. If there is no water from the faucets. log defect in CDML. 2. Locate the Control Module Assembly. 3. At the Control Module Assembly. 1. 7.

4. Note: NO water will be available for both the lavatory tap and flushing system. carry out steps 2 to 4. WATER OUTLET 2. Operate the faucet several times to confirm that it is not stuck open. when Manual Water Supply Shut Off Valve is CLOSED. l Manual Water Supply Shut Off Valve is located inside the cabinet under the sink 3. Log defect in CDML. If it fails to solve the problem. Locate and CLOSE the Manual Water Supply Shut Off Valve.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 9 Revision 2 30 SEP 15] Lavatory Water Faucet Fails to Shut Off 1. UNCONTROLLED IF DOWNLOADED OR PRINTED . Lock and placard the toilet as unserviceable.

when Manual Water Supply Shut Off Valve is CLOSED. 5. 6. Monitor the situation. Locate and CLOSE the Manual Water Supply Shut Off Valve. 3. Note 1: Continuous water leakage will drain the potable water. If leakage continues. UNCONTROLLED IF DOWNLOADED OR PRINTED . Lock and placard the toilet as unserviceable. Monitor water consumption on a long haul flight. Inform Flight Crew immediately. Note 2: NO water will be available for both the lavatory tap and flushing system.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 10 Revision 2 30 SEP 15] Lavatory Water Leakage 1. Log defect in CDML. Follow Flight Crew instruction. 4. carry out steps 4 to 6. l Manual Water Supply Shut Off Valve is located inside the cabinet under the sink 2.

as advised by the Flight Crew. 6. 3. carry out SHUT OFF HANDLE steps 5 to 10. If the Flush Valve cannot be closed. If after use and the flush valve stuck again. 7. Press the Flush Handle once or twice to confirm that it is not stuck open. 10. Close the toilet lid and TURN the Manual Flush Shut Off Handle (if available). White Collar 5. proceed to step 2. Confirm the correct circuit breaker has been Circuit Breaker Open opened by checking that flushing system of the affected toilet becomes inoperative. 8. Note: Consult the Flight Crew prior to carrying out the operation of circuit breaker. Log defect in CDML. Note: Manual Flush Shut Off Handle is located behind an access door at floor level. 9. Consult the Flight Crew. repeat step 1-2 each time the flush is operated. Lock and placard the toilet as unserviceable. 2. next to the toilet bowl.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 11 Revision 2 30 SEP 15] Toilet Continuously Flushing 1. Locate the circuit breaker for the LAVATORY POWER of the affected toilet. UNCONTROLLED IF DOWNLOADED OR PRINTED . Log defect in CDML. If it fails to solve the problem. Pull open the circuit breaker. MANUAL FLUSH 4.

If toilet does not flush. Verify whether only one or more toilets are affected. 5. 6. White Collar 4. Immediately flush the toilet to evacuate excess water from the toilet bowl. Confirm the correct circuit breaker has been Circuit Breaker Open opened by checking that flushing system of the affected toilet becomes inoperative. 2. Note 1: The LAVATORY POWER circuit breaker has to be opened to prevent the flush valve from cycling every 30 seconds. as advised by the Flight Crew. Toilet Floods due to Water Rinse Valve Sticking Open after Flushing 1. l Manual Water Supply Shut Off Valve is located inside the cabinet under the sink. Log defect in CDML. proceed to step 2. Locate the circuit breaker for the LAVATORY POWER of the affected toilet. 2. UNCONTROLLED IF DOWNLOADED OR PRINTED . Consult the Flight Crew. 8.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 12 Revision 2 30 SEP 15] Toilet Flush Inoperative 1. Log defect in CDML. Lock and placard the toilet as unserviceable. 7. Locate and CLOSE the Manual Water Supply Shut Off Valve. Pull open the circuit breaker. 3. If problem persists. Consult the Flight Crew. Note 2: Consult the Flight Crew prior to carrying out the operation of circuit breaker. 3. carry out step 3 to 8.

A Note: The drain valve is located inside the RING cabinet under the sink. 1. 2. Use 'Heavy Duty Cleaning Kit' to unblock it. DRAIN VALVE A 3. Items which commonly cause blockages are diapers. cups. If unsuccessful. 2. If the water does not drain. lock and placard the toilet as unserviceable. UNCONTROLLED IF DOWNLOADED OR PRINTED . lock and placard lavatory as unserviceable. hand towels. Manual Override for Wash Basin Drain Valve 1. Log defect in CDML. Log defect in CDML.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 13 Revision 2 30 SEP 15] Toilet Flush System Blockage Blockages can occur if large objects are flushed down the toilet. Pull the ring located at the top of the valve to drain EXAMPLE PULL the waste water. 3. and large quantities of toilet paper.

2. 3. carry out steps 2 to 4. Log defect in CDML. Open the Manual Water Supply Shut Off Valve. lock and placard the lavatory as unserviceable. Check whether the Manual Water Supply Shut Off Valve is open or close.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 14 Revision 2 30 SEP 15] No Water for Toilet Flush and Toilet Sink If only one toilet has the problem: 1. lock and placard the lavatory as unserviceable. l Manual Water Supply Shut Off Valve is located inside the cabinet under the sink. If it is CLOSE. Check the water flow from the tap. UNCONTROLLED IF DOWNLOADED OR PRINTED . If it is OPEN. If problem persists. 4.

proceed to step 2. If the water quantity is normal. lock and placard the toilet as unserviceable. If the water quantity is very low or empty. l B-HLP/R/W. Log defect in CDML. 2. Check the galley water supply. If the galley water supply is normal. UNCONTROLLED IF DOWNLOADED OR PRINTED . Check the water quantity. inform Flight Crew immediately as all lavatories and galleys will be affected by the loss of water pressure. press the 'WATER' button. on the PIM. 3. inform Flight Crew immediately as all lavatories and galleys will be affected by the loss of water quantity. l Except HLP/R/W. on the FAP press the Water / Waste button. If the galley water supply is NOT normal.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 15 Revision 2 30 SEP 15] If more than one toilets have the problem: 1.

ON/OFF INDICATOR If the water heater switch is already ON. WATER OUTLET 2. Note: The control light may be on or off. proceed to step 3. Location of water heater 4. Check that the water heater switch is ON.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 16 Revision 2 30 SEP 15] No Hot Water from the Toilet Sink Tap 1. UNCONTROLLED IF DOWNLOADED OR PRINTED . Locate the water heater. EXAMPLE 3. Note: Consult the Flight Crew prior to carrying out the operation of circuit breaker. Make sure that cold water is coming out from the tap when it is in 'HOT' position. Note: The water heater is located inside the cabinet under the sink. Check that the circuit breaker for the lavatory No White Collar water heater is in CLOSE position. the SWITCH LIGHT heater is faulty. carry out steps 5 to 6. If the water heater switch is in OFF position. If the circuit breaker is in CLOSE position.

Move the switch to ON position.Flush cycle is running. GND SERVICING No action required Ground maintenance must be informed about all messages. ON/OFF INDICATOR SWITCH LIGHT 6. The control light should come on and hot water should be available in a few minutes.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 17 Revision 2 30 SEP 15] 5. ignore message On ground. Water / Waste System FAP Message (HLP/R/W) The following CHART indicates FAP messages on Water / Waste Page (WWP) and the required Cabin Crew action. UNCONTROLLED IF DOWNLOADED OR PRINTED . TANK FULL Lock all lavatories of indicated side SHUT OFF WATER SUPPLY Close both Manual Flush Shut Off Handle (if available) and CLOSE MAN OVRD IN LAV XX Manual Water Supply Shut Off Valve and lock lavatory LAV L/R INOP ON GND Inflight. FAP Message Cabin Crew Action CHECK LAV XX Flush toilet . lock lavatories on indicated side and report immediately to ground ENG to rectify the problem NO WASTE STATUS L/R No action required NO WATER STATUS No action required LAVS INOP. Note: Lavatories are operative when message is no longer displayed. Log defect in CDML. the lavatory is still available (no action required) .Flush cycle is not completed (lock the lavatory) CHECK LAVS L/R Same action as above for all lavatories on either left or right side as indicated LAV XX INOP Lock corresponding lavatory LAV L/R INOP. Log all messages in Cabin Defect Maintenance Log.

left waste quantity display in left waste tank display WWP-list box: NO ACTION INFO MCDU for maintenance WASTE QUANTITY DATA action RIGHT NOT VALID X ‘X’. action POWER SUPPLY Caution : It is not allowed to reset a tripped C/B. overheat) WWP-list box: Information INFO MCDU for maintenance VACUUM SYSTEM RIGHT action. MAKE AN ENTRY IN THE CDML TO RECORD THE TRIPPED C/B. (Vac. FAP Message Cabin Crew Action Information Baseline Definition WWP-list box: Information during servicing on ground On ground. vacuum system WATER SERVICE DOOR OPEN disabled WWP-list box: Information during servicing on ground On ground. overheat) WWP-list box: C/B CHECK: INFO MCDU for maintenance CHECK LAVATORIES LEFT .).GROUND SERVICING WWP-list box: NO ACTION INFO MCDU for maintenance WASTE QUANTITY DATA LEFT action NOT VALID X ‘X’.g. right waste quantity display in right waste tank display blue card: NO ACTION INFO MCDU for maintenance NO WASTE QUANTITY DATA action (LH and RH system data AVALAIBLE not available) WWP-list box: Information INFO MCDU for maintenance VACUUM SYSTEM LEFT action. UNCONTROLLED IF DOWNLOADED OR PRINTED . On ground left lavatories DISABLED ON GROUND INOP. Gen. flush cycle. Gen.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 18 Revision 2 30 SEP 15] Water / Waste System FAP Message (Except HLP/R/W) The following CHART indicates FAP messages on Water / Waste Page (WWP) and the required Cabin Crew action. flushing water etc. (Vac. On ground right DISABLED ON GROUND lavatories INOP. CHECK PROPER FUNCTION OF THE LAVATORY (e. as it may cause an overload to another system. vacuum system WASTE SERVICE DOOR OPEN disabled and WWP-list box: VACUUM SYSTEM DISABLED LH/RH . IF NECESSARY DEACTIVATE THE LAVATORY.

. flushing water etc. flush LAVATORY: <XX>. IF NECESSARY DEACTIVATE THE LAVATORY.WASTE TANK FULL WWP-list box: DEACTIVATE THE AFFECTED INFO MCDU for maintenance action VACUUM SYSTEM RIGHT LAVATORIES. WWP-list box: DEACTIVATE THE AFFECTED INFO MCDU for maintenance action VACUUM SYSTEM LEFT LAVATORIES. MAKE AN ENTRY IN THE CDML TO RECORD THE TRIPPED C/B.. service required CHECK LEVEL GROUND SERVICE REQUIRED WWP-list box: NO ACTION ONLY INFORMATION AUTOMATIC POWER SAVING ACTIVE: LAVATORY WATER HEATERS FWD OFF WWP-list box: NO ACTION ONLY INFORMATION AUTOMATIC POWER SAVING ACTIVE: LAVATORY WATER HEATERS AFT OFF WWP-list box: CHECK LAVATORY FOR INFO MCDU for maintenance action INOP MAIN DECK CORRECT FUNCTION.WASTE TANK FULL WWP-list box: Only on ground: servicing required Waste tank not empty (30%) ground WASTE TANK NOT EMPTY . .g. UNCONTROLLED IF DOWNLOADED OR PRINTED .. as it may cause an overload to another system. CHECK PROPER FUNCTION OF THE LAVATORY (e.) IF NECESSARY DEACTIVATE THE LAVATORY.g.). flushing water etc. DISABLED . (e. flush cycle. DISABLED .[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 19 Revision 2 30 SEP 15] FAP Message Baseline Cabin Crew Action Information Definition WWP-list box: C/B CHECK: INFO MCDU for maintenance action CHECK LAVATORIES RIGHT - POWER SUPPLY Caution : It is not allowed to reset a tripped C/B. cycle.

Note: Lavatories are operative when message is no longer displayed. Log all messages in Cabin Defect Maintenance Log. flushing water etc. (i..e.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 20 Revision 2 30 SEP 15] FAP Message Baseline Cabin Crew Action Information Definition WWP-list box: CHECK LAVATORY FOR INFO MCDU for maintenance action CHECK MAIN DECK CORRECT FUNCTION. UNCONTROLLED IF DOWNLOADED OR PRINTED .found in the Flight Deck. WATER SUPPLY SHUT OFF VALVE (if necessary) AND LOCK THE LAVATORY. LAVATORY . WWP-list box: NO ACTION Maintenance action (Last Leg Report) NO VACUUM SYSTEM INFORMATION AVAILABLE blue cards for tanks and pre-selection ‘--’ for labels ‘X’ in all galley and lavatories on aircraft symbol Ground maintenance must be informed about all messages. (e. . MCDU .) PERFORM FLUSH IF NECESSARY DEACTIVATE CYCLE / CHECK THE LAVATORY. PROPER FUNCTION IN <XX> WWP-list box: CHECK LAVATORY FOR INFO MCDU for maintenance action SHUT OFF WATER CORRECT FUNCTION. flush cycle. SUPPLY IN MAIN flushing water continuously DECK LAVATORY: flowing) CLOSE THE MANUAL <XX>...Multipurpose Control and Display Unit .g.

in the related GAL: let water flow out of water faucet or water supplied equipment. ... GALXX . . GALXX . POTABLE WATER ICE PROT. Make sure that the water flow is sufficient. INFO MCDU INOP: every 10 min. INFO MCDU INOP: every 10 min. To prevent freezing of the system. Cabin Crew FILL PIPE LAV LXX. NO NO ACTION INFO MCDU DATA AVAILABLE POTABLE WATER ICE PROT. Cabin Crew LAV LXX.in the related LAV: flush toilet and operate water faucet.in the related GAL: let water flow out of water faucet or water supplied equipment. To prevent freezing of the system. . NO ACTION INFO MCDU INOP: FILL PIPE (shown only on ground) WASTE WATER ICE PROT. NO ACTION INFO MCDU INOP: MAINTENANCE REQUIRED (shown only on ground) POTABLE WATER ICE PROT. POTABLE WATER ICE PROT.in the related LAV: flush toilet and operate water faucet. INOP: NO ACTION INFO MCDU DRAIN PIPE (shown only on ground) UNCONTROLLED IF DOWNLOADED OR PRINTED . NO ACTION NO ACTION INOP: DRAIN PANEL POTABLE WATER ICE PROT.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 21 Revision 2 30 SEP 15] Water / Waste Ice Protection FAP Message (Except HLP/R/W) The following CHART indicates the messages shown on FAP SYSTEM INFO page under the button 'ICE PROT' and the required Cabin Crew action. NO ACTION INFO MCDU INOP: Tank 3 POTABLE WATER ICE PROT. NO NO ACTION INFO MCDU DATA AVAILABLE WASTE WATER ICE PROT. . Make sure that the water flow is sufficient. INOP: NO ACTION INFO MCDU MAINTENANCE REQUIRED WASTE WATER ICE PROT. FAP Message (Baseline Definition) Cabin Crew Action Information WWP-List Box POTABLE WATER ICE PROT.

SECT. 14 L/H and Lock and placard lavatories unserviceable. 18 Ground maintenance must be informed about all messages. Note: Lavatories are operative when message is no longer displayed. INOP: 200DW used. INOP: FWD used. SECT. INOP: used. UNCONTROLLED IF DOWNLOADED OR PRINTED . FWD.found in the Flight Deck. FWD. INOP: used. Do not discard liquids through the galley sink WASTE WATER ICE FWD lavatories and galleys must not be INFO MCDU PROT. SECT. Do not discard liquids through the galley sink WASTE WATER ICE AFT lavatories and galleys must not be INFO MCDU PROT. SECT. DRAINMAST LINE Lock and placard lavatories unserviceable. INOP: used. Log all messages in Cabin Defect Maintenance Log. INOP: AFT.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 22 Revision 2 30 SEP 15] FAP Message (Baseline Definition) Cabin Crew Action Information WWP-List Box WASTE WATER ICE FWD lavatories and galleys must not be INFO MCDU PROT. AFT. Do not discard liquids through the galley sink WASTE WATER ICE AFT lavatories and galleys must not be INFO MCDU PROT. Lock and placard lavatories unserviceable. AFT. 14 L/H Do not discard liquids through the galley sink WASTE WATER ICE FWD lavatories and galleys must not be INFO MCDU PROT. DRAINMAST LINE Lock and placard lavatories unserviceable. INOP: used. DRAINMAST Lock and placard lavatories unserviceable. 4” WASTE LINE SECT.Multipurpose Control and Display Unit . Do not discard liquids through the galley sink WASTE WATER ICE FWD lavatories and galleys must not be INFO MCDU PROT. Do not discard liquids through the galley sink WASTE WATER ICE AFT lavatories and galleys must not be INFO MCDU PROT. INOP: used. Do not discard liquids through the galley sink WASTE WATER ICE NO ACTION INFO MCDU PROT. INOP: 100DW used. Lock and placard lavatories unserviceable. R/H Do not discard liquids through the galley sink WASTE WATER ICE AFT lavatories and galleys must not be INFO MCDU PROT. MCDU . FWD. DRAINMAST Lock and placard lavatories unserviceable. 14 L/H Lock and placard lavatories unserviceable. INOP: used. AFT. Do not discard liquids through the galley sink WASTE WATER ICE FWD lavatories and galleys must not be INFO MCDU PROT. 18 Lock and placard lavatories unserviceable.

The problem should be rectified and the failure message disappears. NO TEMPERATURE DATA AVAILABLE NO TEMPERATURE SELECT AVAILABLE UNCONTROLLED IF DOWNLOADED OR PRINTED . 2. one of the three failure message screens is shown on the FAP and the following procedure is to be followed: 1. Inform and request the Flight Crew to adjust the temperature.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 23 Revision 2 30 SEP 15] Cabin and Communication System Inoperative Cabin Temperature Control at FAP (Except HLP/R/W) When occurs. Log message in CDML.

Cabin Area Lighting System Failure The following is considered to be as Cabin Area Lighting System Failure: l No control of the cabin area light (i. l No call light on certain zone/s or entire aircraft. Cabin Crew is to consult with the Flight Crew and log defect in CDML. When the Passenger Services System fails. provided that the IFE on the affected zone is available.e.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 24 Revision 2 30 SEP 15] NO CABIN TEMPERATURE AVAILABLE NO CABIN TEMPERATURE AVAILABLE Passenger Services System Failure The following is considered to be as Passenger Services System Failure: l No reading light on certain zone/s or entire aircraft. provided that the IFE on the affected zone is available. the Passenger Services System Failure is induced by the IFE System being INOP at the said zone. UNCONTROLLED IF DOWNLOADED OR PRINTED . Cabin Crew is to consult with the Flight Crew and log defect in CDML. thereby requiring troubleshooting procedures for the IFE System instead. When occurs. aisle or centre lights) on the FAP and AAPs at certain zone/s or entire aircraft. Note: If IFE is not available on the affected zone. the cabin window.

If problem persists. log defect in CDML and use another handset located at the same cabin zone to initiate a call. 2. Consult with the Flight Crew. 2. 2. 3. Consult with the Flight Crew. When the Cabin Interphone fails. 2. 2. Check the serviceability of the P/A. P/A fails from the handsets of a certain zone/s or entire aircraft 1. Cabin Crew are to check and confirm whether the failure is on a handset or on the handsets of a certain zone/s or entire aircraft and carry out the applicable procedures listed below: Cabin Interphone fails on a handset 1. Log defect in CDML. Cabin Interphone System Failure The following is considered to be as Cabin Interphone System Failure: l Intermittent inoperability of the handsets on a certain zone/s or entire aircraft. Cabin Crew are to carry out the following procedure: 1. If problem persists. Ensure to press RESET button on affected handset and stow properly. check and confirm whether the failure is from a handset or from the handsets of a certain zone/s or entire aircraft and carry out the applicable procedures listed below: P/A fails from a handset 1.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 25 Revision 2 30 SEP 15] Passenger Address System Failure The following is considered to be as P/A System Failure: l Intermittent P/A on certain zone/s or entire aircraft l No P/A on certain zone/s or entire aircraft When the P/A fails. Log defect in CDML. Ensure to press RESET button on all affected handsets and stow properly. Cabin Interphone fails on the handsets of a certain zone/s or entire aircraft 1. Use another handset to make the P/A. Pick-up the handset and try to perform a cabin interphone call again. Log defect in CDML. UNCONTROLLED IF DOWNLOADED OR PRINTED .

3. Check that the Water Shut Off Valve is ON. If the problem persists or the Water Shut Off Valve is already ON. 2. Log defect in CDML. Log defect in CDML. If it is OFF. Inform the Flight Crew. turn ON the Water Shut Off Valve. the system is faulty. UNCONTROLLED IF DOWNLOADED OR PRINTED .[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 26 Revision 2 30 SEP 15] Galley System Galley Electrics No Galley Electrical Power If there is a complete electrical power failure in one or more galleys: 1. Galley Water System No Water in the Galley If water is not available in one galley: 1.

l B-HLP/R/W. inform the Flight Crew immediately as all the galleys and toilets will be affected by the loss of water pressure. Log defect in CDML. If water is NOT available in the toilets. on the PIM. 3. press the 'WATER' button. UNCONTROLLED IF DOWNLOADED OR PRINTED . Check the water quantity: l Except HLP/R/W. If water quantity is very low or empty. Check that water is available in the toilets. obtain water from other galley that is still serviceable. on the FAP press the Water / Waste button. If water is available in the toilets. If water quantity is normal.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 27 Revision 2 30 SEP 15] If water is not available in more than one galley: 1. 2. carry out steps 2 to 3. inform Flight Crew immediately as all galleys and toilets will be affected by the loss of water quantity.

Note: Continuous water leakage will drain the potable water. tap water. Inform the Flight Crew and log defect in CDML. 3. Note: Turning OFF the Water Shut Off Valve will stop the whole water supply to that galley i. beverage maker. Try to operate the tap several times. 2.e. Water Leakage in the Galley If there is water leakage in the galley other than from the water tap. Note: Turning OFF the Water Shut Off Valve will stop the whole water supply to that galley i. Turn OFF the Water Shut Off Valve. Turn OFF the Water Shut Off Valve. espresso maker. tap water. espresso maker.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 28 Revision 2 30 SEP 15] Water from Galley Tap Flows Continuously 1. as well as steam oven. This is to confirm that the tap operating lever or button is not stuck open. If problem persists. UNCONTROLLED IF DOWNLOADED OR PRINTED . Inform the Flight Crew and log defect in CDML. carry out steps 2 to 3.e. beverage maker. Monitor water consumption on a long haul flight. as well as steam oven. 2. carry out the following procedures: 1.

5. Locate the galley Drain Valve KNOB. Locate the Galley Sink Float Valve. Log defect in CDML. If the water does not drain out of the sink. 2. If the water does not drain out of the sink. Pull the METAL RING to drain the sink. Log defect in CDML. UNCONTROLLED IF DOWNLOADED OR PRINTED .[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 29 Revision 2 30 SEP 15] Galley Sink Blockage 1. Monitor sink for repeated blockage. Monitor sink for repeated blockage. 4. 3. Alternative Procedure: 1. carry out the below 'Alternative Procedure' if applicable. if available. Pull the KNOB to drain the sink. METAL RING 2. 4. 3. 5. dispose liquid in other galley sinks or toilet bowls.

Note: An oven may have 3 circuit breakers (labelled HEATER. 2 circuit breakers or only one.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 30 Revision 2 30 SEP 15] Oven Oven Continues to Run After Being Switched Off 1. Keep the oven door closed 2. 5. 4. UNCONTROLLED IF DOWNLOADED OR PRINTED . White Collar This will remove all electrical power from the oven. 6. Note 2: Consult Flight Crew prior to carrying out the operation of circuit breaker. Monitor oven to ensure oven is cooling down properly. 3. Note 1: DO NOT ATTEMPT TO RESET CIRCUIT BREAKER MORE THAN ONCE. Open all circuit breakers for the affected oven. Note: It may takes a long time for the oven to Circuit Breaker Open cool down completely. Log defect in CDML. MOTOR and CONTROL). DO NOT turn ON the oven power again. Inform and acquire permission from the Flight Crew to operate the circuit breaker.

UNCONTROLLED IF DOWNLOADED OR PRINTED . Check that all circuit breakers for the affected ovens are closed. Log defect in CDML. If the circuit breaker automatically opens again. All circuit breakers for each oven must be closed for the oven to operate. Note: An oven may have 3 circuit breakers (labelled HEATER. ensure that the amber OVEN 1 2 legend in the OVEN/BEV or OVEN/CHILLER push button is illuminated. do Circuit Breaker Open Circuit Breaker Closed not use the oven. 3. If circuit breaker is open. For the oven which share power with beverage LOAD SHED maker or chiller. OVEN OVEN BEV CHILLER 6 2. MOTOR and CONTROL). close the circuit breaker White Collar ONCE only. No White Collar Reminder: Inform and acquire permission from Panel the Flight Crew before operating the circuit breaker. Note 2: Consult Flight Crew prior to carrying out the operation of circuit breaker. 2 circuit breakers or only one. 4. Note 1: DO NOT ATTEMPT TO RESET CIRCUIT BREAKER MORE THAN ONCE.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 31 Revision 2 30 SEP 15] Oven will not Operate 1.

4. refer to NO WATER IN THE GALLEY procedures. ensure that the amber BEV legend in the 1 2 OVEN/BEV push button is illuminated. close the circuit breaker White Collar ONCE only. do Circuit Breaker Open Circuit Breaker Closed not use the beverage maker. OVEN OVEN BEV CHILLER 6 2. For the beverage maker which share power with LOAD SHED oven. Check that circuit breaker for the affected beverage maker is closed. If no water No White Collar is available. If circuit breaker is open. 3. Ensure water is available in the galley. 5. Note 2: Consult Flight Crew prior to carrying out the operation of circuit breaker. No White Collar Reminder: Inform and acquire permission from Panel the Flight Crew before operating the circuit breaker. If the circuit breaker automatically opens again. Log defect in CDML.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 32 Revision 2 30 SEP 15] Beverage Maker Beverage Maker will not Operate 1. Note 1: DO NOT ATTEMPT TO RESET CIRCUIT BREAKER MORE THAN ONCE. UNCONTROLLED IF DOWNLOADED OR PRINTED .

2 4. Put back decanter. Turn OFF beverage maker. 4. 4. UNCONTROLLED IF DOWNLOADED OR PRINTED .[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 33 Revision 2 30 SEP 15] Beverage Maker Brewing Continuously 1. 2 3. Clean the two water level sensors that go into the beverage decanter. 4.1 5. Turn ON beverage maker and try brewing again.1. If problem persists.2. Log defect in CDML. Remove beverage decanter. turn OFF the power and stop using the beverage maker. using a clean piece of cloth or tissue. 1 2. 4.

If the frothing function does not work properly even after the replacement.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 34 Revision 2 30 SEP 15] IACOBUCCI Espresso Maker No Steam from Steam Spout If no steam is ejected from the steam spout when the 'STEAM' button is pushed. it is likely that the steam spout is fully clogged. 2. Replace the steam spout immediately (refer to REMOVE INSTALL Chapter 1 Section 6 : Iacobucci Espresso Maker - Procedures for Steam Spout Replacement). STOP pressing further the 'STEAM' button to try to clear the blockage as it may damage the unit. UNCONTROLLED IF DOWNLOADED OR PRINTED . 1. PRESS 3. inform ISM and log defect in CDML.

INC. Note 2: Consult Flight Crew prior to carrying out the operation of circuit breaker.253. check that "LATCH MAIN DOOR AND IN-FLIGHT OPERATING INSTRUCTIONS AERO-DESIGN TECHNOLOGY. SWITCH POWER OFF WARNING SWITCH DO NOT OPERATE NO DISPOSAL 2. 5.700. When trash compactor power ON light is POWER ON SWITCH illuminated. If the circuit breaker is open. Note 1: DO NOT ATTEMPT TO RESET CIRCUIT BREAKER MORE THAN ONCE. Proceed to step 5. DISPLAY (LCD) INC.709 B1 AUSTRALIAN PATENTS 594097 PANEL GROUND SERVICE ONLY l The middle door is closed. No White Collar Reminder: Inform and acquire permission from Panel the Flight Crew before operating the circuit breaker. Press POWER ON switch and check that the light SWITCH IN-FLIGHT OPERATING INSTRUCTIONS AERO-DESIGN TECHNOLOGY.324 1.479 4. WARNING l Trash box is properly installed and that the DO NOT OPERATE box flap is captured in the box grip. Check the trash compactor circuit breaker is No White Collar closed.852 CANADIAN PATENTS 1.479 4. PATENTS 4.852 DISPLAY (LCD) and ensure that: CANADIAN PATENTS 1.620. NO DISPOSAL OF DURING TAXI. carry out COMPACT steps 2 to 5. Close the circuit breaker and then check if the White Collar trash compactor is working.283. 4. l The Main Door and Trash Door are closed.623 1. U. it cannot be used.S.620.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 35 Revision 2 30 SEP 15] Trash Compactor Trash Compactor will not Operate POWER ON 1. PRESS "POWER ON" TO LIGHT DISPLAY 1. Log defect in CDML. If the circuit breaker is closed.719. PATENTS 4.S. LIQUID CRYSTAL is illuminated. carry out steps 3 to 5.268.700. PRESS "POWER ON" TO LIGHT 4.719. the trash compactor cannot be used. U. If the trash compactor circuit breaker opens again Circuit Breaker Open Circuit Breaker Closed or trash compactor still does not operate.283.324 1.253. 3.390 CLEAN SWITCH (UNDER COVER) GROUND SERVICE ONLY If POWER ON light is NOT illuminated.390 EUROPE PATENTS 0. latched and locked. UNCONTROLLED IF DOWNLOADED OR PRINTED .623 LIQUID CRYSTAL TRASH DOOR" message is displayed on the LCD 4.

press compact to retract the platen. l The compactor should not be used. RETRACT PLATEN l If the box is stuck around the platen. "AFTER LOADING PRESS COMPACT" or "LATCH MAIN DOOR AND TRASH DOOR" or "MOVE FULL BOX INSERT NEW BOX". log defect in CDML. Cabin Crew are to carry out the following procedures: Message Action l Follow the steps in Trash Compactor Operation INSERT NEW BOX (refer to Chapter 1 Section 6 . OPEN MAIN DOOR l If yes.Trash Compactor). Reminder: DO NOT operate the trash compactor until the top of the platen is checked. l If nothing is found. COMPACTOR WILL NOT OPERATE NOTIFY GROUND MAINTENANCE l Log defect in CDML. l Open the Main Door and check if there is trash on top of the platen or if there is a crushed box on top of platen. l The compactor may still be used normally. remove the damaged box and insert a new CHECK TRASH BOX box following the instructions in Trash Compactor Operation.e.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 36 Revision 2 30 SEP 15] Trash Compactor LCD Messages Some messages may appear on the LCD other than the normal operation i. CHECK BOX FIT l Check if the box is crushed or the sides have wrapped around the platen. NEED MAINTENANCE SOON-NOTE LOG l Log defect in CDML. l If there is trash on the platen. UNCONTROLLED IF DOWNLOADED OR PRINTED . remove the trash PRESS COMPACT TO and then press compact to retract the platen.

Check whether chilling system is operating in its 'Defrost Cycle' by checking the chilled compartments condition (i.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 37 Revision 2 30 SEP 15] Chiller Chiller Compartments Not Cold Enough 1. refer to the temp indicator) after 20 minutes. the chiller is unserviceable.e. carry out proceeding steps. 2. 3. If the temperature shown in the temp indicator remains the same or continues to rise. UNCONTROLLED IF DOWNLOADED OR PRINTED . Log defect in CDML. 4. Check and ensure that all vents of the affected chilled compartments are unblocked If problem persists. Remove the items required chilling and chill with dry ice or transfer the items to another serviceable chilled compartments. 5.

5. UNCONTROLLED IF DOWNLOADED OR PRINTED . 2. the chiller is unserviceable. refer to the temp indicator) after 20 minutes. Remove and reinstall back the carts to the affected cart bays. Chill the affected carts with dry ice or reposition the carts to another serviceable cart bays. carry out proceeding steps. 3.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 38 Revision 2 30 SEP 15] Cart Bays Not Cold Enough 1. Log defect in CDML. Check whether chilling system is operating in its 'Defrost Cycle' by checking the cart bays condition (i. If problem persists. If the temperature shown in the temp indicator remains the same or continues to rise. 4.e.

l If DUCT OHEAT / COMP OHEAT indication light does not illuminate. proceed to the proceeding steps. Press the same chiller 'ON' button again to switch off the unit. Log defect in CDML. Wait for few second. When DUCT OHEAT / COMP OHEAT indication light illuminated and l Chiller shuts off automatically. chiller can continue be used. 2. l Chiller does not shut off automatically. Transfer items required chilling to another galley unit with serviceable chillers. UNCONTROLLED IF DOWNLOADED OR PRINTED . press the same chiller 'ON' button again to switch on the unit. 3. proceed to steps 4 . Inform ISM and Flight Crew. 6. press the chiller 'ON' button to switch off the unit. l If DUCT OHEAT / COMP OHEAT indication light illuminates.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 39 Revision 2 30 SEP 15] DUCT OHEAT / COMP OHEAT Illuminated 1.6. 5. 4.

Gently push the printer door closed until it clicks. Make sure that the new paper roll end faces upwards to the printer door slot.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 40 Revision 2 30 SEP 15 [Passenger Entertainment System Printer Failure 'FAULT' Indicator Illuminates When occurs. Remove the old paper roll by sliding it sideway to the right and pulling it out from the left fixed end. Turn door knob counter clockwise (1/4 turn) and pull the printer door upwards to the full open position. 7. then insert to the left fixed end. Press ‘PRNTR’ button to turn OFF the printer. ] UNCONTROLLED IF DOWNLOADED OR PRINTED . 6. 5. 3. Insert the new paper roll end to the printer door slot. Cabin Crew are to replenish the paper by carrying out the following procedures: 1. 2. Cabin Crew are to log defect in CDML. 4. 'PAPER ALARM' Indicator Illuminates When occurs. Ensure the new paper roll end is visible on the slot. Install the new paper roll by pushing the center of the paper roll onto the right spring loaded end.

Log defect in the CDML. If the Air Extraction Fan Off light illuminates again. Wait for 1 minute. PAX SYS 4. set the PAX SYS switch to OFF. PAX SYS 2. VCC can be used again.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 41 Revision 2 30 SEP 15] Air Extraction Fan Off Light Illuminates Inflight (Applicable to HLP/R/W) 1. Inform Cockpit Crew immediately. Set the PC POWER and PAX SYS switch to OFF. UNCONTROLLED IF DOWNLOADED OR PRINTED . Note: If the Air Extraction Fan Off light does not illuminate. set the PC POWER to ON. 7. 5. 3. 6. Set the PAX SYS switch to ON. VCC shall not be used for remainder of the fight.

touch <CLEAR>. / Enter 0 Ins Del Control Alt Alt Control [ 5. Use keyboard or virtual keyboard to enter seat no.] Num Caps Scroll Insert Home Pg Up Prt Sc Lock Lock Lock Sys Rq Pg Dn Scroll Delete End Lock Break Num ~ ! @ # $ % ^ & * ( ) _ + Backspace Lock / * Pause ` 1 2 3 4 5 6 7 8 9 0 . ] UNCONTROLLED IF DOWNLOADED OR PRINTED . Check that <Seat Reset> is the active screen or touch tab. Seat Range>. touch <Seat Mode and Reset>. Touch text box under <Enter Seat. of affected seat (enter single seat only for each reset).Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 42 Revision 2 30 SEP 15 Passenger Reading Light Reset When passengers' reading light cannot be operated by the Personal Control Handset (PCH). ] 2. ' 1 2 3 Shift Z X C V B N M < > ? Shift End Pg Dn . On MAIN MENU screen under SEAT CONTROLS. . Cabin Crew may perform the following procedures: [l For Individual Seat/s] [ 1. To delete seat entry. [ 3.] [4. = Tab Q W E R T Y U I O P { [ } ] | \ 7 Home 8 9 Pg Up - 4 5 6 + Caps A S D F G H J K L : " Enter Lock .

Log defect in CDML. l For Multiple Seat Rows / Lots of Scattered Seats from Different Classes 1. Log defect in CDML. Perform SPM Reset (refer to troubleshooting procedures on 'Intermittent Defect Issue for a Group of Seats').Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 43 Revision 2 30 SEP 15 6.] UNCONTROLLED IF DOWNLOADED OR PRINTED . Perform Master Reset (refer to troubleshooting procedures on 'Major IFE Failure'). Log defect in CDML. [l For One / Two Seat Rows 1. Touch <READING LIGHT TOGGLE> to toggle ON / OFF (only applies to a single seat each time). 7. 2. 2.

Use keyboard or virtual keyboard to enter seat no. touch <Seat Mode and Reset>. Check that <Seat Reset> is the active screen or touch tab. ] UNCONTROLLED IF DOWNLOADED OR PRINTED . . = Tab Q W E R T Y U I O P { [ } ] | \ 7 Home 8 9 Pg Up - 4 5 6 + Caps A S D F G H J K L : " Enter Lock .] Num Caps Scroll Insert Home Pg Up Prt Sc Lock Lock Lock Sys Rq Pg Dn Scroll Delete End Lock Break Num ~ ! @ # $ % ^ & * ( ) _ + Backspace Lock / * Pause ` 1 2 3 4 5 6 7 8 9 0 . ] 2. ' 1 2 3 Shift Z X C V B N M < > ? Shift End Pg Dn . / Enter 0 Ins Del Control Alt Alt Control [ 5.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 44 Revision 2 30 SEP 15 Passengers' Attendant Call Reset When passengers' attendant call light cannot be turned off through the Personal Control Handset (PCH). Seat Range>. touch <CLEAR>. of affected seat (enter single seat only for each reset). Touch text box under <Enter Seat. Cabin Crew may perform the following procedures: [l For Individual Seat/s] [ 1. To delete seat entry. On MAIN MENU screen under SEAT CONTROLS.] [4. [ 3.

Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 45 Revision 2 30 SEP 15 6. Log defect in CDML. 2. Perform Master Reset (refer to troubleshooting procedures on 'Major IFE Failure'). [l For One / Two Seat Rows 1. 7. Log defect in CDML. Perform SPM Reset (refer to troubleshooting procedures on 'Intermittent Defect Issue for a Group of Seats'). Log defect in CDML. l For Multiple Seat Rows / Lots of Scattered Seats from Different Classes 1.] UNCONTROLLED IF DOWNLOADED OR PRINTED . Touch <ATTENDANT CALL OFF> to toggle OFF (only applies to a single seat each time). 2.

If problem persists. Perform Master Reset (refer to troubleshooting procedures on 'Major IFE Failure').] l The StudioCX home page will be displayed on all PTVs upon completion of loading. Log defect in CDML. [If problem cannot be rectified.] l The StudioCX home page will be displayed on all PTVs upon completion of loading. If problem persists. the following will occur: l All PTVs will start loading. Seek assistance from Engineer. 2. UNCONTROLLED IF DOWNLOADED OR PRINTED . This may last for 10 minutes. l Passengers are then able to select entertainment preferences using their Personal Control Handset (PCH) or touchscreen PTVs. Inflight (before In-seat AVOD is ON) [ 1. This may last for 10 minutes. initiate CT Reset: [1. the IFE System 'Stand Alone Mode' should automatically activate after 10 minutes. Log defect in CDML. the following will occur: l All PTVs will start loading. leave the PAX SYS switch to ON while aircraft is still on ground. l Passengers are then able to select their entertainment preferences using their Personal Control Handset (PCH) or touchscreen PTVs. 2. When the 'Stand Alone Mode' activates inflight.] The CT should resume normal. Press CTRL + ALT + DEL keys from the VCC Keyboard (approximate waiting time for CT to reboot is 10 minutes). When the 'Stand Alone Mode' activates inflight.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 46 Revision 2 30 SEP 15 Crew Terminal (CT) does not Respond or Locks Up When occurs. 3. The IFE System 'Stand Alone Mode' should automatically activate 30 minutes after take-off. carry out the following procedures: On Ground 1.

Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 47 Revision 2 30 SEP 15 Inflight (after In-seat AVOD is ON) [If the CT fails after In-seat AVOD is already ON. [l Base on the remaining flight time.] The ISM should take note of the following: l Log defect in CDML. unless the IFE system becomes unstable or majority of seats require resetting. l At the end of the flight. This will allow the ground engineer to rectify the problems as soon as possible. it is not required to perform IFE Master Reset.] UNCONTROLLED IF DOWNLOADED OR PRINTED . ISM may exercise discretion whether to perform IFE Master Reset or to allow 'Stand Alone Mode' to automatically activate. do not turn OFF the PAX SYS switch.

[4. seek assistance from the ground engineer. 2. carry out the following procedures: 1. [If the fault message still appears. Perform <Close Flight>. Perform <Close Flight>. Perform <Open Flight>. If not available.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 48 Revision 2 30 SEP 15 "File Server Data Not Available. Perform Master Reset (refer to troubleshooting procedures on 'Major IFE Failure'). carry out following steps. Retry in 15 Sec" Displayed on all PTVs When there is a fault message on PTVs after turning ON the system.] [] UNCONTROLLED IF DOWNLOADED OR PRINTED .] 3.

Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 49 Revision 2 30 SEP 15 5. Log defect in CDML. The system should resume normal. [6. Perform <Open Flight>.] [] UNCONTROLLED IF DOWNLOADED OR PRINTED .

2. use Generic Flight Number (refer to Chapter 1 Section 7 .] [4. 2. Log defect in CDML.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 50 Revision 2 30 SEP 15 [Movies. Ensure all flight details are entered correctly (i.e. Perform <Open Flight>. Perform <Close Flight>. TV & Music Titles Do Not Match the Flight When the program contents broadcast are not correct with reference to the Discovery magazine. [3. Note: If flight number is not recognized. Log defect in CDML] UNCONTROLLED IF DOWNLOADED OR PRINTED . carry out the following procedures:] On Ground 1.Open Flight for details). flight number and sector).Flight Info . Inflight 1. Seek for Ground Engineer assistance.

] 2. Log defect in CDML. 3. it can be recovered by cycling the <ENTERTAINMENT> function as follows: [ 1. touch the toggle button of the respective class/es (under the 'Toggle' column) to turn ON the entertainment.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 51 Revision 2 30 SEP 15 Airshow Not Displayed In the event that the Airshow is not displayed after playing a Safety Video. The 'Airshow' should resume as normal.] UNCONTROLLED IF DOWNLOADED OR PRINTED . Touch the toggle button of the respective class/es again to turn OFF the entertainment. touch <Entertainment>. [4. On the Entertainment screen. On MAIN MENU screen under <ENTERTAINMENT>.

Turn on the Wall Mounted Monitors via the Monitor Control screen (refer to Chapter 1 Section 7 . Check that Safety Demo is being shown on the PTVs. UNCONTROLLED IF DOWNLOADED OR PRINTED . if problem persists. [2.Monitor Control).Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 52 Revision 2 30 SEP 15 Overhead / Wall Mounted Monitors Not Showing Safety Demo 1.] The problem should be resolved. 3. Log defect in CDML.

Cabin Crew are to perform the following procedures as applicable: l For Individual Seat/s 1. follow the Inflight procedures as below. Perform SPM Reset (refer to troubleshooting procedures on 'Intermittent Defect Issue for a Group of Seats'). Log defect in CDML.] Safety Demo or Video P/A Not Showing on the PTV for All / Majority Seat On Ground 1. Seek for Ground Engineer assistance. Under MAIN MENU page. Log defect in CDML. l For One / Two Seat Rows 1.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 53 Revision 2 30 SEP 15 Safety Demo or Video P/A Not Showing on the PTV for Minority / Individual Seat [When occurs. Inflight 1. Cabin Crew are to perform LIVE demo for the affected area. If unavailable. Check whether the status under SERVERS column shows or and follow the applicable steps. Perform VIDEO reset (refer to troubleshooting procedures on 'Defective PTV . Note: During Safety Demo. 2. press <SYSTEM STATUS> 2.Video Related') 2. continue playing the video until it is finished. UNCONTROLLED IF DOWNLOADED OR PRINTED .

If problem still persists. If problem still persists. 2. Log defect in CDML. [Note: During Safety Demo. Cabin Crew are to perform LIVE demo for the affected area. 1. Perform <Open Flight>.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 54 Revision 2 30 SEP 15 One or more shown under SERVERS column. continue playing the video until it is finished. perform LIVE DEMO or P/A 4. perform LIVE DEMO or P/A 3. Only shown under SERVERS column. 3. [1. Perform <Close Flight>.] UNCONTROLLED IF DOWNLOADED OR PRINTED . Log defect in CDML. Perform Master Reset (refer to the troubleshooting procedures on 'Major IFE Failure')] 2.

proceed to step 3 directly. ensure the entertainment status for All Zones are ON. [If problem persists. UNCONTROLLED IF DOWNLOADED OR PRINTED . proceed to step 3. 2.] 5. ] 4. l If majority of the seats are not showing "LOADING". [l If is shown. touch the toggle button of the All zones to turn OFF the entertainment. l If majority of the seats are showing "LOADING". Verify if majority of the seats are showing "LOADING". [ 3. perform Master Reset (refer to the troubleshooting procedures on 'Major IFE Failure')] l If is not shown. Check the System Status <MAIN MENUÝ SYSTEM STATUS> whether any is shown under the SERVERS column.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 55 Revision 2 30 SEP 15 No AVOD for All / Majority Seat 1. On the Entertainment screen under State column. On the Entertainment screen. On MAIN MENU screen under <ENTERTAINMENT>. touch <Entertainment>. continue with the following steps. proceed to step 2.

7. Log defect in CDML.] 8. perform Master Reset (refer to the troubleshooting procedures on 'Major IFE Failure'). Perform <Close Flight>.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 56 Revision 2 30 SEP 15 6. Perform <Open Flight>. [If problem persists. UNCONTROLLED IF DOWNLOADED OR PRINTED .

l For One / Two Seat Rows 1. The affected PTV screen is not in screen saver mode. 2. Headset is plugged in correctly and worked fine. 2. 3.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 57 Revision 2 30 SEP 15 No AVOD for Minority / Individual Seat Cabin Crew are to check and ensure the following before concluding that there is no AVOD to a minority or individual seat: 1. Perform SPM Reset (refer to troubleshooting procedures on 'Intermittent Defect Issue for a Group of Seats'). Perform VIDEO reset (refer to troubleshooting procedures on 'Defective PTV . [When the defect is observed. AVOD is available to the majority of seats. Cabin Crew are to perform the following procedures as applicable: l For Individual Seat/s 1. Log defect in CDML.] [] UNCONTROLLED IF DOWNLOADED OR PRINTED . Log defect in CDML.Video Related') 2.

Num Caps Scroll Insert Home Pg Up Prt Sc Lock Lock Lock Sys Rq Pg Dn Scroll Delete End Lock Break Num ~ ! @ # $ % ^ & * ( ) _ + Backspace Lock / * Pause ` 1 2 3 4 5 6 7 8 9 0 . On MAIN MENU screen under SEAT CONTROLS. . ] 2. ' 1 2 3 Shift Z X C V B N M < > ? Shift End Pg Dn . Log defect in CDML. Send Video to Selected Seat/s Manually] [ 1. Use keyboard or virtual keyboard to enter seat no.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 58 Revision 2 30 SEP 15 Unserviceable Personal Control Handset (PCH) [When PCH is unserviceable. [ 3. Perform Master Reset (refer to troubleshooting procedures on 'Major IFE Failure'). of affected seat/s. = Tab Q W E R T Y U I O P { [ } ] | \ 7 Home 8 9 Pg Up - 4 5 6 + Caps A S D F G H J K L : " Enter Lock . Log defect in CDML. manually send VIDEO / AUDIO to the affected seat/s. Perform SPM Reset (refer to troubleshooting procedures on 'Intermittent Defect Issue for a Group of Seats'). l For Multiple Seat Rows / Lots of Scattered Seats from Different Classes 1. 2. 2. Seat Range>.] 4. 2. If problem persists. 3. Check that <Seat Video> is the active screen or touch tab. Log defect in CDML. Cabin Crew are to perform the following procedures as applicable: l For Individual Seat/s 1. l For One / Two Seat Rows 1. / Enter 0 Ins Del Control Alt Alt Control UNCONTROLLED IF DOWNLOADED OR PRINTED . Touch text box under <Enter Seat. Use the touchscreen function of PTV to navigate the IFE program. touch <Seat Mode and Reset>.

7. 9. Check with passenger. l If brightness needs to be adjusted. To delete seat entry. touch 'Volume' <+> or <-> to adjust. touch <CLEAR>. ] 6. 8. Log defect in CDML. Touch <SELECT FILTER> to go through the list. l If volume needs to be adjusted. Touch <SEND TO SEAT> to send video to seat. touch 'Brightness' <+> or <-> to adjust. UNCONTROLLED IF DOWNLOADED OR PRINTED .Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 59 Revision 2 30 SEP 15 [ 5. Touch Title from the list to select. 10.

Seat Range>. Touch <SELECT FILTER> to go through the list. Num Caps Scroll Insert Home Pg Up Prt Sc Lock Lock Lock Sys Rq Pg Dn Scroll Delete End Lock Break Num ~ ! @ # $ % ^ & * ( ) _ + Backspace Lock / * Pause ` 1 2 3 4 5 6 7 8 9 0 . ' 1 2 3 Shift Z X C V B N M < > ? Shift End Pg Dn . On MAIN MENU screen under SEAT CONTROLS. 7. Check that <Seat Audio> is the active screen or touch tab. ] 6. Use keyboard or virtual keyboard to enter seat no. ] 2. . touch <Seat Mode and Reset>. / Enter 0 Ins Del Control Alt Alt Control [ 5. of affected seat/s.] 4. To delete seat entry. [ 3. Touch text box under <Enter Seat.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 60 Revision 2 30 SEP 15 [Send Audio to Selected Seat/s Manually] [ 1. Touch Title from the list to select. = Tab Q W E R T Y U I O P { [ } ] | \ 7 Home 8 9 Pg Up - 4 5 6 + Caps A S D F G H J K L : " Enter Lock . UNCONTROLLED IF DOWNLOADED OR PRINTED . touch <CLEAR>.

touch 'Volume' <+> or <-> to adjust. Touch <SEND TO SEAT> to send audio to seat. UNCONTROLLED IF DOWNLOADED OR PRINTED . 9. If volume needs to be adjusted. Check with passenger. Log defect in CDML. 10.[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 61 Revision 2 30 SEP 15] 8.

Seat Range>. touch <CLEAR>. of affected seat/s. ] 7. [ 4. Touch text box under <Enter Seat. Check that <Seat Reset> is the active screen or touch tab. Num Caps Scroll Insert Home Pg Up Prt Sc Lock Lock Lock Sys Rq Pg Dn Scroll Delete End Lock Break Num ~ ! @ # $ % ^ & * ( ) _ + Backspace Lock / * Pause ` 1 2 3 4 5 6 7 8 9 0 . touch <Seat Mode and Reset>. If problem persists. . 3.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 62 Revision 2 30 SEP 15 [Defective Personal Television (PTV) . On MAIN MENU screen under SEAT CONTROLS. UNCONTROLLED IF DOWNLOADED OR PRINTED .] 2.] 5. / Enter 0 Ins Del Control Alt Alt Control [ 6. Use a new CX provided headset to test audio signal. Use keyboard or virtual keyboard to enter seat no. Touch <VIDEO/AUDIO RESET>.Sound Related l For Individual Seat/s] [ 1. ' 1 2 3 Shift Z X C V B N M < > ? Shift End Pg Dn . To delete seat entry. continue with the following steps. = Tab Q W E R T Y U I O P { [ } ] | \ 7 Home 8 9 Pg Up - 4 5 6 + Caps A S D F G H J K L : " Enter Lock .

Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 63 Revision 2 30 SEP 15 8. Log defect in CDML.] UNCONTROLLED IF DOWNLOADED OR PRINTED . A pop-up window appears. 9. Approximate Waiting Time: 10 min. do not attempt to insert new headset. Log defect in CDML. Perform SPM Reset (refer to troubleshooting procedures on 'Intermittent Defect Issue for a Group of Seats'). l For Multiple Seat Rows / Lots of Scattered Seats from Different Classes 1. 2. this will also reset the Video of the passenger behind the selected seat. Cabin Crew should endeavour to inform the affected passenger/s of the seat reset taking approximately10 min. 2. Log defect in CDML. Perform Master Reset (refer to troubleshooting procedures on 'Major IFE Failure'). [Note 1: If broken pins left inside the audio jack. touch <AUDIO>. l For One / Two Seat Rows 1. Note 2: For YCL. Reseat passenger if other seats available.

Seat Range>. Touch text box under <Enter Seat.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 64 Revision 2 30 SEP 15 [Defective Personal Television (PTV) . Num Caps Scroll Insert Home Pg Up Prt Sc Lock Lock Lock Sys Rq Pg Dn Scroll Delete End Lock Break Num ~ ! @ # $ % ^ & * ( ) _ + Backspace Lock / * Pause ` 1 2 3 4 5 6 7 8 9 0 . / Enter 0 Ins Del Control Alt Alt Control [ 5.] 4. To delete seat entry. Use keyboard or virtual keyboard to enter seat no. .Video Related Defective Personal Control Handset (PCH) .Game / Menu Browsing Related PTV Freeze with 'Loading Progress Bar' Displayed l For Individual Seat/s] [ 1. ] 2. touch <Seat Mode and Reset>. ] UNCONTROLLED IF DOWNLOADED OR PRINTED . [ 3. Check that <Seat Reset> is the active screen or touch tab. = Tab Q W E R T Y U I O P { [ } ] | \ 7 Home 8 9 Pg Up - 4 5 6 + Caps A S D F G H J K L : " Enter Lock . On MAIN MENU screen under SEAT CONTROLS. touch <CLEAR>. of affected seat/s. ' 1 2 3 Shift Z X C V B N M < > ? Shift End Pg Dn .

Cabin Crew should endeavour to inform the affected passenger/s of the seat reset taking approximately10 min. Log defect in CDML. [Note: For YCL. 2. Log defect in CDML. A pop-up window appears. 8. Perform SPM Reset (refer to troubleshooting procedures on 'Intermittent Defect Issue for a Group of Seats'). Log defect in CDML. touch <VIDEO>. Approximate Waiting Time: 10 min. l For One / Two Seat Rows 1. this will also reset the Audio of the passenger in front of the selected seat. l For Multiple Seat Rows / Lots of Scattered Seats from Different Classes 1.] UNCONTROLLED IF DOWNLOADED OR PRINTED . 2. Touch <VIDEO/AUDIO RESET>. 7.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 65 Revision 2 30 SEP 15 6. Perform Master Reset (refer to troubleshooting procedures on 'Major IFE Failure').

] Two types of power switch orientation YCL Seat . D and H.Under the Front Edge of the Seat Cushion [Note: Switch is ON when in down position and OFF when in up position.] Location of the SPM Power Switch: [The POWER SWITCH is located near the aisle of the aisle seat C.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 66 Revision 2 30 SEP 15 [Intermittent Defect Issue for a Group of Seats Video / Audio Reset Does Not Fix the Defect (Applicable to Economy Class Only)] The function of Seat Power Module (SPM) is to supply power to the seat's inflight entertainment system. i.] UNCONTROLLED IF DOWNLOADED OR PRINTED . YCL (1-2 Rows). It is designed with a toggle type switch called SPM POWER SWITCH. l The Video/Audio Reset does not fix the defect.e. Cabin Crew is to reset the SPM Power Switch when one of the following occurs: [l There is an intermittent defect issue for a small group of seats.

Num Caps Scroll Insert Home Pg Up Prt Sc Lock Lock Lock Sys Rq Pg Dn Scroll Delete End Lock Break Num ~ ! @ # $ % ^ & * ( ) _ + Backspace Lock / * Pause ` 1 2 3 4 5 6 7 8 9 0 . touch <CLEAR>. . = Tab Q W E R T Y U I O P { [ } ] | \ 7 Home 8 9 Pg Up - 4 5 6 + Caps A S D F G H J K L : " Enter Lock . touch <Seat Mode and Reset>. On MAIN MENU screen under SEAT CONTROLS. of affected seat/s. To delete seat entry.] 4. ] [ 6.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 67 Revision 2 30 SEP 15 [SPM Reset] A. Check that <Seat Reset> is the active screen or touch tab. Use keyboard or Virtual Keyboard to enter seat no. Seat Range>. ' 1 2 3 Shift Z X C V B N M < > ? Shift End Pg Dn . [ 3. ] 2. Touch <SEAT ROW RESET>. On the Crew Terminal (CT) [ 1. / Enter 0 Ins Del Control Alt Alt Control [ 5. Touch text box under <Enter Seat. ] UNCONTROLLED IF DOWNLOADED OR PRINTED .

Note 2: Approximate waiting time for the IFE system to reboot is 10 minutes. Turn the SPM POWER SWITCH on again. A pop-up screen will show the location of the seat with the power switch needed to reset the defective seat/s as well as which other seats will be affected by the reset. At the location of the seat describe in Step 7 above: 1. The defect may only be fixed after cycling the power switch.] [] [Note 1: The <SEAT ROW RESET> button on the CT does not reset the SPM. Log the defect in CDML. 2. 4.] UNCONTROLLED IF DOWNLOADED OR PRINTED . 3. Locate the SPM POWER SWITCH.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 68 Revision 2 30 SEP 15 7. Turn the SPM POWER SWITCH off (toggle the switch). B. It only displays location of the seat with the power switch necessary to reset the defective seat/s. Wait for 1 minute. [C.

[Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 69 Revision 2 30 SEP 15] Seat Row Reset Pop-up Screen Samples Sample A . UNCONTROLLED IF DOWNLOADED OR PRINTED .Single Seat Defect Sample B .Single Seat Defect Note: The notification in Sample B: "Please locate the power switch at the seat in front of seat 33C" is referring to seat 32C.

Please locate the power switch at the seat in front of seat 57C" are referring to seats 55C and 56C. Sample D . Please locate the power switch at seat 53H" are referring to seats 31C & 53H. Sample E .Defect on a Range of Seats Note: The notification from Sample D: "Please locate the power switch at seat 55C.Multiple Seats Defect Note: The notification from Sample C: "Please locate the power switch at the seat in front of seat 32C.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 70 Revision 2 30 SEP 15 Sample C .Invalid Seat Entry [] UNCONTROLLED IF DOWNLOADED OR PRINTED .

touch <OFF>. UNCONTROLLED IF DOWNLOADED OR PRINTED . The system will automatically display the seat group of where the selected seat belongs to.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 71 Revision 2 30 SEP 15 [Major IFE Failure Major IFE failure is defined as any IFE defect which affects the following: l Entire cabin / all classes / all seats l Half or more JCL seats l Quarter or more of YCL seats Seat Group Power Reset (to be removed progressively)] 1. Under Port Power. 5. touch <Seat Group Power Reset>. Wait for 1 minute. 4. Enter one seat location which has no power. Note: The seat diagrams should be GREEN. and then touch <ON>. 2. 3. The affected seat diagram will be in RED. On MAIN MENU screen under SEAT CONTROLS. The affected seat group should resume power within 1 minute and IFE will start loading. indicating Port Power ON.

Log defect in CDML. press Press <CLOSE>. After the Capture Log process is completed. proceed to step 5 straight away. Master Reset] 1. Note 2: For cases of an INOP CT where the Capture Logs function is not available. This will generate a Press log of the overall system status including technical details of the active defect which are vital for defect rectification.] [2. (approximate waiting time : 5-10 min)] Progress Loading Bar will be shown. UNCONTROLLED IF DOWNLOADED OR PRINTED . 3. perform Master Reset Approximate Waiting Time for the loading of IFE system: 10 min. press <Capture Logs>. [Capture Logs must be activated before performing the Master Reset. [Note: If after performing the 'Seat Group Power Reset' and the IFE does not recover. On MAIN MENU screen. Check that Progress Loading Bar is shown next to <Capture Logs>. Note 1: If the Capture Logs process exceeds 10 min. This process will take approximately 5 minutes. proceed to step 4 without waiting any further.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 72 Revision 2 30 SEP 15 6.

Turn ON PAX SYS switch. PAX SYS [ 7. wait a further 2 mins before logging in.Open Flight). Cabin Crew may need to enter the generic flight number to complete the OPEN Flight procedures.] 9. UNCONTROLLED IF DOWNLOADED OR PRINTED . Once Log In screen is displayed at CT. 5. [Note: If unable to CLOSE flight before turning OFF the PAX SYS.] PAX SYS 6. Perform <Close Flight>. refer to Chapter 1 Section 7 . Turn OFF the PAX SYS switch. Perform <Open Flight>. (For details.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 73 Revision 2 30 SEP 15 4.] 8. Important Note: The 3 minutes wait is very important as it allows the system to shut down completely before being turned ON again.Flight Info . [Wait for 3 minutes. Turn ON Entertainment (AVOD) function as applicable.

If there are Red indications. etc.Technical Cathay Pacific Airways Limited Chapter 1 Troubleshooting ISD OPS PART B Section 10 A330-300 (A33E) Page 74 Revision 2 30 SEP 15 10. l For Individual Seat/s 1. Log defect in CDML. e. [] [Approximate Waiting Time: 20 min. If problem persists. n Green LED Indicator or No Light Illuminate - Inform passenger to use different type of AC plug or adapter if they have and log defect in CDML. Cabin Crew is to carry out the following procedures as applicable. Check the LED indication status of the power outlet and if: n Red LED Indicator Illuminate - The system is faulty. Log defect in CDML. PC Power (In-seat Power) Outlet Failure When the PC Power Outlet in passengers' seat is not working. Log defect in CDML. check if the SERVERS statuses (under Main Menu > System Status page) are Green. perform Master Reset (refer to troubleshooting procedures on 'Major IFE Failure'). unable to charge a mobile phone.g. Check to ensure that PC Power switch is ON at the VCC. Perform SPM Reset (refer to troubleshooting procedures on 'Intermittent Defect issue for a Group of Seats'). Log defect in CDML. l For One / Two Seat Rows 1. 2.] UNCONTROLLED IF DOWNLOADED OR PRINTED . 3.] [] [Note: After the Master Reset procedures completed. 2. l For Multiple Seat Rows / Lots of Scattered Seats from Different Classes 1. report it in CDML.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1-10 After Landing . . . . . . . 2-1-7 After Take-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Table of Contents ISD OPS PART B Section 0 A330-300 (A33E) Page 1 Revision 2 30 SEP 15] Table of Contents Cabin Crew Duties & Tasks ISM (L1) Pre Take-Off Emergency Equipment Checks . . . . . . . . 2-1-12 Transit . . . . . . . . . . . . . . . . . . . .Taxiing . . . . . . . . . . . . . . . . . . . . . 2-1-12 UNCONTROLLED IF DOWNLOADED OR PRINTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1-6 Pre Take-Off . . . . . . . 2-1-5 Pre Take-Off During Passengers Boarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1-11 After Passenger Disembarkation . . . . . . . . . . . . . . . . 2-1-9 After Landing . . . . .Taxiing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1-1 Pre Take-Off Prior To Passenger Boarding . . . . . . . . . . . . . . . . . 2-1-2 Pre Take-Off Cabin Security Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1-8 Pre-Landing . . . . .Seat Belt Sign Off Before Passenger Disembarkation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1-5 Pre Take-Off Passenger Onboard. . . . . . . . . . . . . . . . . . . . . . .

. . . . . 2-2-10 Transit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2-2 Pre Take-Off Cabin Security Checks . . . . . . . . . . . 2-2-1 Pre Take-Off Prior To Passenger Boarding . . 2-2-7 After Take-Off . . . . . . . . . . . . . . . . . . . . . . . . 2-2-4 Pre Take-Off During Passengers Boarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Seat Belt Sign Off Before Passenger Disembarkation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2-11 UNCONTROLLED IF DOWNLOADED OR PRINTED . . . . . . . . . . . . . . . . . . . . . . . 2-2-5 Pre Take-Off Passenger Onboard. . . . . . . . . . . . . . . . . . . . . . . 2-2-5 Pre Take-Off . . . . . . . . 2-2-9 After Landing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2-9 After Passenger Disembarkation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Taxiing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2-9 After Landing . . . . . . . . . . .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Table of Contents ISD OPS PART B Section 0 A330-300 (A33E) Page 2 Revision 2 30 SEP 15] SP2 (L2) Pre Take-Off Emergency Equipment Checks . . . . . . . . . . . . . . . 2-2-8 Pre-Landing . . . . . . . . . . . . . . . . . . . . .Taxiing . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . 2-3-2 Pre Take-Off During Passengers Boarding . . . . . . . . . . . . . . . . . . . . . 2-3-6 After Passenger Disembarkation . . . . . . . . 2-3-3 Pre Take-Off . . . . . . . . . . . . . . . . .Taxiing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3-3 Pre Take-Off Passenger Onboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Seat Belt Sign Off Before Passenger Disembarkation . . . . . . . . . . . . . . . . . . . . . . 2-3-6 Transit . . . . . . . . . . . . . . . . . . . 2-3-7 UNCONTROLLED IF DOWNLOADED OR PRINTED . . . . . 2-3-5 Pre-Landing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3-1 Pre Take-Off Cabin Security Checks . . . . . . . . . . . . . . . . . . . 2-3-1 Pre Take-Off Prior To Passenger Boarding . . . . . . . . . . .Taxiing . . . . . . . . . . . . . . . . . 2-3-5 After Landing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3-6 After Landing . . . . . . . . .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Table of Contents ISD OPS PART B Section 0 A330-300 (A33E) Page 3 Revision 2 30 SEP 15] FP2 (R1) Pre Take-Off Emergency Equipment Checks . . . . . . . . . . . . . 2-3-4 After Take-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . 2-4-3 Pre Take-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4-3 Pre Take-Off Passenger Onboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4-5 After Take-Off . . . . . . . .Taxiing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4-7 Transit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4-7 UNCONTROLLED IF DOWNLOADED OR PRINTED . . . . . . . . . . . . . . . . . . . . 2-4-6 After Passenger Disembarkation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4-6 After Landing . . . . . . . .Seat Belt Sign Off Before Passenger Disembarkation . . . 2-4-5 After Landing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4-5 Pre-Landing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Table of Contents ISD OPS PART B Section 0 A330-300 (A33E) Page 4 Revision 2 30 SEP 15] FP6 (R4) Pre Take-Off Emergency Equipment Checks . . . . . . . . . 2-4-2 Pre Take-Off Cabin Security Checks . . . . . . . . . . . . . . . . . . . . 2-4-1 Pre Take-Off Prior To Passenger Boarding . . . 2-4-3 Pre Take-Off During Passengers Boarding . . . . . . . . . . . . . . . . .Taxiing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5-7 After Passenger Disembarkation . . . 2-5-1 Pre Take-Off Prior To Passenger Boarding . . . . . . . . . . 2-5-4 Pre Take-Off . . 2-5-7 After Landing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5-2 Pre Take-Off During Passengers Boarding . . . . . . 2-5-6 After Take-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Taxiing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Taxiing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5-8 Transit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5-6 Pre-Landing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5-7 After Landing . . . . . . . . . . . . . . . . . 2-5-3 Pre Take-Off Passenger Onboard. . . . . 2-5-9 UNCONTROLLED IF DOWNLOADED OR PRINTED .Seat Belt Sign Off Before Passenger Disembarkation . . . . . . . 2-5-1 Pre Take-Off Cabin Security Checks .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Table of Contents ISD OPS PART B Section 0 A330-300 (A33E) Page 5 Revision 2 30 SEP 15] FP8 (R2) Pre Take-Off Emergency Equipment Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . 2-6-6 UNCONTROLLED IF DOWNLOADED OR PRINTED . . . . . . . . . . . . 2-6-1 Pre Take-Off Prior To Passenger Boarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Taxiing . . . . .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Table of Contents ISD OPS PART B Section 0 A330-300 (A33E) Page 6 Revision 2 30 SEP 15] J1 (L1A) Pre Take-Off Emergency Equipment Checks . . . . . . . . . . . . 2-6-2 Pre Take-Off During Passengers Boarding . . . . . . . 2-6-4 After Take-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6-3 Pre Take-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6-5 Pre-Landing . . . . . . . . . . . . . . . . . . . . . . . . . . .Seat Belt Sign Off Before Passenger Disembarkation . . . . . . . . . . . . . . . . . . . . . . . 2-6-2 Pre Take-Off Passenger Onboard. . . 2-6-6 After Passenger Disembarkation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6-6 Transit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6-5 After Landing . . . . . . . . . . 2-6-5 After Landing . . . . . . . . . . . . . . . . . . . . 2-6-1 Pre Take-Off Cabin Security Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Taxiing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7-7 UNCONTROLLED IF DOWNLOADED OR PRINTED . . . . . . . . . . . . . . . . . 2-7-6 After Landing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7-5 Pre-Landing . . . . . . . . . . . . . 2-7-3 Pre Take-Off Passenger Onboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7-3 Pre Take-Off . . . . . . . . . . . . . . 2-7-6 After Passenger Disembarkation . . . . . . . . . . . . . . . . . . . . . . . . . .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Table of Contents ISD OPS PART B Section 0 A330-300 (A33E) Page 7 Revision 2 30 SEP 15] Y1 (R3) Pre Take-Off Emergency Equipment Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7-2 Pre Take-Off During Passengers Boarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7-6 After Landing . . . . . . . . .Taxiing . . . . . . . . . . . . . . . . . . . 2-7-1 Pre Take-Off Cabin Security Checks . . . . . . . . . . . . . . . .Seat Belt Sign Off Before Passenger Disembarkation . . . . . . . . .Taxiing . . . . . . . . . . . 2-7-7 Transit . . . . . . . . . . . . . . . . . . . . . . . . 2-7-1 Pre Take-Off Prior To Passenger Boarding . . . . . . 2-7-5 After Take-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 2-8-3 Pre Take-Off . . . . . 2-8-6 After Landing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Table of Contents ISD OPS PART B Section 0 A330-300 (A33E) Page 8 Revision 2 30 SEP 15] Y2 (L3) Pre Take-Off Emergency Equipment Checks . . . .Taxiing . . . . . . . 2-8-2 Pre Take-Off During Passengers Boarding . . . . . . . . . . 2-8-7 Transit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Seat Belt Sign Off Before Passenger Disembarkation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8-5 After Take-Off . . . 2-8-6 After Landing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8-1 Pre Take-Off Prior To Passenger Boarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8-6 After Passenger Disembarkation . . . . . . . 2-8-5 Pre-Landing . . . . . . . . . . . 2-8-3 Pre Take-Off Passenger Onboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8-7 UNCONTROLLED IF DOWNLOADED OR PRINTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Taxiing . . . . . . . . . . . . . . . . . . . . . . . . . 2-8-1 Pre Take-Off Cabin Security Checks . . . . . . . . . . . . . . . .

. . .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Table of Contents ISD OPS PART B Section 0 A330-300 (A33E) Page 9 Revision 2 30 SEP 15] Y3 (R4A) Pre Take-Off Emergency Equipment Checks . . . . . . . . . . . . . . . . . . . . . 2-9-6 UNCONTROLLED IF DOWNLOADED OR PRINTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9-4 After Take-Off . . . . 2-9-5 After Passenger Disembarkation . . . . . . . . . . . . . . . . . . .Seat Belt Sign Off Before Passenger Disembarkation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Taxiing . . . . . .Taxiing . . . . . . . . . . . . . 2-9-2 Pre Take-Off . . . . . . . . . . . . . . . . . . . . . . 2-9-1 Pre Take-Off During Passengers Boarding . . . . . . . . . . . . . . . 2-9-5 Transit . . 2-9-4 Pre-Landing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9-2 Pre Take-Off Passenger Onboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9-1 Pre Take-Off Cabin Security Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9-1 Pre Take-Off Prior To Passenger Boarding . . . . . . . . . . . . . . 2-9-4 After Landing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9-5 After Landing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10-2 Pre Take-Off Cabin Security Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10-3 Pre Take-Off . . . . . . . .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Table of Contents ISD OPS PART B Section 0 A330-300 (A33E) Page 10 Revision 2 30 SEP 15] Y4 (L4) Pre Take-Off Emergency Equipment Checks . . . . . 2-10-8 UNCONTROLLED IF DOWNLOADED OR PRINTED . . . . . . . . .Seat Belt Sign Off Before Passenger Disembarkation . . . . . 2-10-8 Transit . . . . . . . . . . . . . . . 2-10-6 Pre-Landing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10-6 After Landing . . . . . . . . . . . . . . . . . . . . . . . 2-10-6 After Take-Off . . . . . . . . . . . . . . . . . . . 2-10-3 Pre Take-Off During Passengers Boarding . . . . . . . 2-10-7 After Landing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10-3 Pre Take-Off Passenger Onboard. . . . . . . . . . . . . . . 2-10-1 Pre Take-Off Prior To Passenger Boarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Taxiing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Taxiing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10-7 After Passenger Disembarkation . . . . . . . . . .

. . . . 2-11-2 Pre-Landing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Seat Belt Sign Off Before Passenger Disembarkation . . . . . . . . . . . . . . . . . . . 2-11-2 After Take-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11-2 Pre Take-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11-1 Pre Take-Off Prior To Passenger Boarding . . .Taxiing . . . . . . . . . . . . . . . . . . 2-11-1 Pre Take-Off During Passengers Boarding . 2-11-3 After Passenger Disembarkation . . . . . . . . . .Taxiing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11-4 UNCONTROLLED IF DOWNLOADED OR PRINTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11-1 Pre Take-Off Passenger Onboard. . . . . . . 2-11-3 After Landing . . . . . . . . . . . . . . . . . . .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Table of Contents ISD OPS PART B Section 0 A330-300 (A33E) Page 11 Revision 2 30 SEP 15] BD Pre Take-Off Emergency Equipment Checks . . . . 2-11-3 Transit . . . . 2-11-3 Gentle Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11-2 After Landing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11-1 Pre Take-Off Cabin Security Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Table of Contents ISD OPS PART B Section 0 A330-300 (A33E) Page 12 Revision 2 30 SEP 15] Cabin Crew Duties And Responsibilities NORMAL Crew Complement refers to the number of Quick Reference Chart Cabin Crew required to man every exit and provide Cabin Crew Per Section service on a full load basis. The ISM shall collect all CCOCs at the end of the flight.Y Class FP6+ their positions. ISM Drs 1 & 2 SVC CTR . The specific duties and responsibilities assigned to Cabin Crew together with amplification are detailed in this chapter. Y2 Y3 Cabin Crew Position Door Station Y4 (5) ISM L1 SP2 L2 + SP2 : Supervise J Cabin FP2 R1 FP6 : Supervise Y Cabin FP6 R4 FP8 R2 J1 L1A Y1 R3 Y2 L3 Y3 R4A Y4 L4 There must be no deviation from the correlation of door station and category without prior approval from the ISM. The Normal Crew Complement for A33E is 10. a BD Crew or Cabin Crew assigned primarily to focus on the inflight sales service throughout the flight will be rostered in addition to the normal crew complement. BD Crew: On selected flights as determined by the Inflight Sales Team. UNCONTROLLED IF DOWNLOADED OR PRINTED .J SP2+ Pre-Flight Briefing Class FP2 FP8 The Inflight Service Manager (ISM) is responsible at J1 (4) the pre-flight briefing for assigning each Cabin Crew Dr 4 SVC CTR . The ISM shall distribute the Cabin Y1 Crew Operational Checklists (CCOC) accordingly. The BD Crew shall refer to the BD CCOC provided.

11J ZONE C .28J ZONE B .94Y ZONE D .28J ZONE B .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Table of Contents ISD OPS PART B Section 0 A330-300 (A33E) Page 13 Revision 2 30 SEP 15] A33E (39/223) CABIN CREW POSITIONING DIAGRAM FP2 FP8 Y1 Y3 FP6 (R1) (R2) (R3) (R4A) (R4) ZONE A .94Y ZONE D .11J ZONE C .129Y R1 R2 R3 R4 E2R 39K 40K 41K 42K 43K 44K 45K 46K 47K 48K 49K S 69K 70K 59K 60K 61K 62K 63K 64K 65K 66K 67K 68K 71K DH S2R 72K B S1R 11K 12K 14K 15K 16K 17K 18K L-36 20K 21K L-52 L-54 73K 74K L-14 S2RA 69H DH 39H 40H 41H 42H 43H 44H 45H 46H 47H 48H 49H 59H 60H 61H 62H 63H 64H 65H 66H 67H 68H 70H 71H G5R S 72H 73H 74H G1 G6 S2CL S2CR 39G 40G 41G 42G 43G 44G 45G 46G 47G 48G 49G 50G B 59G 60G 61G 62G 63G 64G 65G 66G 67G 68G 69G 70G 11G 12G 14G 15G 16G 17G 18G 19G 20G 21G B S1CL S1CR 73G 74G 75G L-62 72G C1C 39F 40F 41F 42F 43F 44F 45F 46F 47F 48F 49F 50F 59F 60F 61F 62F 63F 64F 65F 66F 67F 68F 69F 70F 71G S2CA S1CA G2 DH G1C 39E 40E 41E 42E 43E 44E 45E 46E 47E 48E 49E 50E 59E 60E 61E 62E 63E 64E 65E 66E 67E 68E 69E 70E 71E 72E 73E 74E 75E G5 S8 11D 12D 14D 15D 16D 17D 18D 19D 20D 21D B L-61 73D 74D 75D 39D 40D 41D 42D 43D 44D 45D 46D 47D 48D 49D 50D B 59D 60D 61D 62D 63D 64D 65D 66D 67D 68D 69D 70D 71D 72D L-11 G7 73C 74C 75C G1L S2L 39C 40C 41C 42C 43C 44C 45C 46C 47C 48C 49C 50C 59C 60C 61C 62C 63C 64C 65C 66C 67C 68C 69C 70C 71C 72C S B S1L VCC 11A 12A 14A 15A 16A 17A 18A 19A 20A 21A DH 73A 74A 75A 39A 40A 41A 42A 43A 44A 45A 46A 47A 48A 49A 50A L-53 59A 60A 61A 62A 63A 64A 65A 66A 67A 68A 69A 70A 71A 72A E2L S L1 L2 L3 L4 ISM FP8 SP2 Y1 Y2 Y4 PASSENGER BOARDING POSITION UNCONTROLLED IF DOWNLOADED OR PRINTED .94Y ZONE D .129Y R1 R2 R3 R4 E2R 39K 40K 41K 42K 43K 44K 45K 46K 47K 48K 49K S 69K 70K 59K 60K 61K 62K 63K 64K 65K 66K 67K 68K 71K DH S2R 72K B S1R 11K 12K 14K 15K 16K 17K 18K L-36 20K 21K L-52 L-54 73K 74K L-14 S2RA 69H DH 39H 40H 41H 42H 43H 44H 45H 46H 47H 48H 49H 59H 60H 61H 62H 63H 64H 65H 66H 67H 68H 70H 71H G5R S 72H 73H 74H G1 G6 S2CL S2CR 39G 40G 41G 42G 43G 44G 45G 46G 47G 48G 49G 50G B 59G 60G 61G 62G 63G 64G 65G 66G 67G 68G 69G 70G 11G 12G 14G 15G 16G 17G 18G 19G 20G 21G B S1CL S1CR 73G 74G 75G L-62 72G C1C 39F 40F 41F 42F 43F 44F 45F 46F 47F 48F 49F 50F 59F 60F 61F 62F 63F 64F 65F 66F 67F 68F 69F 70F 71G S2CA S1CA G2 DH G1C 39E 40E 41E 42E 43E 44E 45E 46E 47E 48E 49E 50E 59E 60E 61E 62E 63E 64E 65E 66E 67E 68E 69E 70E 71E 72E 73E 74E 75E G5 S8 11D 12D 14D 15D 16D 17D 18D 19D 20D 21D B L-61 73D 74D 75D 39D 40D 41D 42D 43D 44D 45D 46D 47D 48D 49D 50D B 59D 60D 61D 62D 63D 64D 65D 66D 67D 68D 69D 70D 71D 72D L-11 G7 73C 74C 75C G1L S2L 39C 40C 41C 42C 43C 44C 45C 46C 47C 48C 49C 50C 59C 60C 61C 62C 63C 64C 65C 66C 67C 68C 69C 70C 71C 72C S B S1L VCC 11A 12A 14A 15A 16A 17A 18A 19A 20A 21A DH 73A 74A 75A 39A 40A 41A 42A 43A 44A 45A 46A 47A 48A 49A 50A L-53 59A 60A 61A 62A 63A 64A 65A 66A 67A 68A 69A 70A 71A 72A E2L S L1 L2 L3 L4 SP2 Y2 Y4 FP6 BASIC AREA OF RESPONSIBILITIES FP2 J1 Y3 FP6 ZONE A .11J ZONE C .129Y R1 R2 R3 R4 E2R 39K 40K 41K 42K 43K 44K 45K 46K 47K 48K 49K S 69K 70K 59K 60K 61K 62K 63K 64K 65K 66K 67K 68K 71K S2R DH 72K B S1R 11K 12K 14K 15K 16K 17K 18K L-36 20K 21K L-52 L-54 73K 74K L-14 S2RA 69H DH 39H 40H 41H 42H 43H 44H 45H 46H 47H 48H 49H 59H 60H 61H 62H 63H 64H 65H 66H 67H 68H 70H 71H G5R S 72H 73H 74H G1 G6 S2CL S2CR 39G 40G 41G 42G 43G 44G 45G 46G 47G 48G 49G 50G B 59G 60G 61G 62G 63G 64G 65G 66G 67G 68G 69G 70G 11G 12G 14G 15G 16G 17G 18G 19G 20G 21G B S1CL S1CR 73G 74G 75G L-62 72G C1C 39F 40F 41F 42F 43F 44F 45F 46F 47F 48F 49F 50F 59F 60F 61F 62F 63F 64F 65F 66F 67F 68F 69F 70F 71G S2CA S1CA G2 DH G1C 39E 40E 41E 42E 43E 44E 45E 46E 47E 48E 49E 50E 59E 60E 61E 62E 63E 64E 65E 66E 67E 68E 69E 70E 71E 72E 73E 74E 75E G5 S8 11D 12D 14D 15D 16D 17D 18D 19D 20D 21D B L-61 73D 74D 75D 39D 40D 41D 42D 43D 44D 45D 46D 47D 48D 49D 50D B 59D 60D 61D 62D 63D 64D 65D 66D 67D 68D 69D 70D 71D 72D L-11 G7 73C 74C 75C G1L S2L 39C 40C 41C 42C 43C 44C 45C 46C 47C 48C 49C 50C 59C 60C 61C 62C 63C 64C 65C 66C 67C 68C 69C 70C 71C 72C S B S1L VCC 11A 12A 14A 15A 16A 17A 18A 19A 20A 21A DH 73A 74A 75A 39A 40A 41A 42A 43A 44A 45A 46A 47A 48A 49A 50A L-53 59A 60A 61A 62A 63A 64A 65A 66A 67A 68A 69A 70A 71A 72A E2L S L1 L2 L3 L4 (L1) (L1A) (L2) (L3) (L4A) (L4) ISM J1 SP2 Y2 VACANT Y4 CREW STATION ISM FP2 J1 FP8 Y1 Y3 ZONE A .28J ZONE B .

94Y ZONE D .11J ZONE C . VIDEO SAFETY DEMONSTRATION POSITION J1 FP8 Y1 Y3 FP6 ZONE A .94Y ZONE D .28J ZONE B .28J ZONE B .129Y R1 R2 R3 R4 E2R 39K 40K 41K 42K 43K 44K 45K 46K 47K 48K 49K S 69K 70K 59K 60K 61K 62K 63K 64K 65K 66K 67K 68K 71K S2R DH 72K B S1R 11K 12K 14K 15K 16K 17K 18K L-36 20K 21K L-52 L-54 73K 74K L-14 S2RA 69H DH 39H 40H 41H 42H 43H 44H 45H 46H 47H 48H 49H 59H 60H 61H 62H 63H 64H 65H 66H 67H 68H 70H 71H G5R S 72H 73H 74H G1 G6 S2CL S2CR 39G 40G 41G 42G 43G 44G 45G 46G 47G 48G 49G 50G B 59G 60G 61G 62G 63G 64G 65G 66G 67G 68G 69G 70G 11G 12G 14G 15G 16G 17G 18G 19G 20G 21G B S1CL S1CR 73G 74G 75G L-62 72G C1C 39F 40F 41F 42F 43F 44F 45F 46F 47F 48F 49F 50F 59F 60F 61F 62F 63F 64F 65F 66F 67F 68F 69F 70F 71G S2CA S1CA G2 DH G1C 39E 40E 41E 42E 43E 44E 45E 46E 47E 48E 49E 50E 59E 60E 61E 62E 63E 64E 65E 66E 67E 68E 69E 70E 71E 72E 73E 74E 75E G5 S8 11D 12D 14D 15D 16D 17D 18D 19D 20D 21D B L-61 73D 74D 75D 39D 40D 41D 42D 43D 44D 45D 46D 47D 48D 49D 50D B 59D 60D 61D 62D 63D 64D 65D 66D 67D 68D 69D 70D 71D 72D L-11 G7 73C 74C 75C G1L S2L 39C 40C 41C 42C 43C 44C 45C 46C 47C 48C 49C 50C 59C 60C 61C 62C 63C 64C 65C 66C 67C 68C 69C 70C 71C 72C S S1L VCC B 11A 12A 14A 15A 16A 17A 18A 19A 20A 21A DH 73A 74A 75A 39A 40A 41A 42A 43A 44A 45A 46A 47A 48A 49A 50A L-53 59A 60A 61A 62A 63A 64A 65A 66A 67A 68A 69A 70A 71A 72A E2L S L1 L2 L3 L4 ISM J1 SP2 Y2 Y4 * Close / open curtains (LH & RH) PASSENGER DISEMBARKATION POSITION UNCONTROLLED IF DOWNLOADED OR PRINTED .94Y ZONE D .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Table of Contents ISD OPS PART B Section 0 A330-300 (A33E) Page 14 Revision 2 30 SEP 15] A33E (39/223) CABIN CREW POSITIONING DIAGRAM *^J1 *^FP8 *Y1 #*Y3 FP6 ZONE A .28J ZONE B .11J ZONE C .11J ZONE C .129Y R1 R2 R3 R4 E2R 39K 40K 41K 42K 43K 44K 45K 46K 47K 48K 49K S 69K 70K 59K 60K 61K 62K 63K 64K 65K 66K 67K 68K 71K S2R DH 72K B S1R 11K 12K 14K 15K 16K 17K 18K L-36 20K 21K L-52 L-54 73K 74K L-14 S2RA 69H DH 39H 40H 41H 42H 43H 44H 45H 46H 47H 48H 49H 59H 60H 61H 62H 63H 64H 65H 66H 67H 68H 70H 71H G5R S 72H 73H 74H G1 G6 S2CL S2CR 39G 40G 41G 42G 43G 44G 45G 46G 47G 48G 49G 50G B 59G 60G 61G 62G 63G 64G 65G 66G 67G 68G 69G 70G 11G 12G 14G 15G 16G 17G 18G 19G 20G 21G B S1CL S1CR 73G 74G 75G L-62 72G C1C 39F 40F 41F 42F 43F 44F 45F 46F 47F 48F 49F 50F 59F 60F 61F 62F 63F 64F 65F 66F 67F 68F 69F 70F 71G S2CA S1CA G2 DH G1C 39E 40E 41E 42E 43E 44E 45E 46E 47E 48E 49E 50E 59E 60E 61E 62E 63E 64E 65E 66E 67E 68E 69E 70E 71E 72E 73E 74E 75E G5 S8 11D 12D 14D 15D 16D 17D 18D 19D 20D 21D B L-61 73D 74D 75D 39D 40D 41D 42D 43D 44D 45D 46D 47D 48D 49D 50D B 59D 60D 61D 62D 63D 64D 65D 66D 67D 68D 69D 70D 71D 72D L-11 G7 73C 74C 75C G1L S2L 39C 40C 41C 42C 43C 44C 45C 46C 47C 48C 49C 50C 59C 60C 61C 62C 63C 64C 65C 66C 67C 68C 69C 70C 71C 72C S S1L VCC B 11A 12A 14A 15A 16A 17A 18A 19A 20A 21A DH 73A 74A 75A 39A 40A 41A 42A 43A 44A 45A 46A 47A 48A 49A 50A L-53 59A 60A 61A 62A 63A 64A 65A 66A 67A 68A 69A 70A 71A 72A E2L S L1 L2 L3 L4 ISM *^FP2 *^SP2 *Y2 #*Y4 # Deploy in-arm PTVs for VIDEO safety demo if seat is occupied & wall mounted monitor is unserviceable.129Y R1 R2 R3 R4 E2R 39K 40K 41K 42K 43K 44K 45K 46K 47K 48K 49K S 69K 70K 59K 60K 61K 62K 63K 64K 65K 66K 67K 68K 71K S2R DH 72K B S1R 11K 12K 14K 15K 16K 17K 18K L-36 20K 21K L-52 L-54 73K 74K L-14 S2RA 69H DH 39H 40H 41H 42H 43H 44H 45H 46H 47H 48H 49H 59H 60H 61H 62H 63H 64H 65H 66H 67H 68H 70H 71H G5R S 72H 73H 74H G1 G6 S2CL S2CR 39G 40G 41G 42G 43G 44G 45G 46G 47G 48G 49G 50G B 59G 60G 61G 62G 63G 64G 65G 66G 67G 68G 69G 70G 11G 12G 14G 15G 16G 17G 18G 19G 20G 21G B S1CL S1CR 73G 74G 75G L-62 72G C1C 39F 40F 41F 42F 43F 44F 45F 46F 47F 48F 49F 50F 59F 60F 61F 62F 63F 64F 65F 66F 67F 68F 69F 70F 71G S2CA S1CA G2 DH G1C 39E 40E 41E 42E 43E 44E 45E 46E 47E 48E 49E 50E 59E 60E 61E 62E 63E 64E 65E 66E 67E 68E 69E 70E 71E 72E 73E 74E 75E G5 S8 11D 12D 14D 15D 16D 17D 18D 19D 20D 21D B L-61 73D 74D 75D 39D 40D 41D 42D 43D 44D 45D 46D 47D 48D 49D 50D B 59D 60D 61D 62D 63D 64D 65D 66D 67D 68D 69D 70D 71D 72D L-11 G7 73C 74C 75C G1L S2L 39C 40C 41C 42C 43C 44C 45C 46C 47C 48C 49C 50C 59C 60C 61C 62C 63C 64C 65C 66C 67C 68C 69C 70C 71C 72C S B S1L VCC 11A 12A 14A 15A 16A 17A 18A 19A 20A 21A DH 73A 74A 75A 39A 40A 41A 42A 43A 44A 45A 46A 47A 48A 49A 50A L-53 59A 60A 61A 62A 63A 64A 65A 66A 67A 68A 69A 70A 71A 72A E2L S L1 L2 L3 L4 ISM FP2 SP2 Y2 Y4 (Row 45) (Row 66) LIVE SAFETY DEMONSTRATION / EXIT POINTING POSITION FP2 *FP8 Y1 Y3 FP6 ZONE A . * Patrol cabin to monitor video ^ Ensure window seat PTVs are deployed.

First Aid Kit B. l L1 & L1A Seat Areas / Compts A. Manual Release Tool E. Emergency ANN Card In position.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 ISM (L1) ISD OPS PART B Section 1 A330-300 (A33E) Page 1 Revision 2 30 SEP 15] ISM Pre Take-Off Emergency Equipment Checks (Conducted Upon Boarding An Aircraft) Ø Check Refer to ISD Operations Part B Cabin Crew Operating Manual .Safety & Emergency Procedures. Harness Check serviceability. BCF B. Spare Oxygen Mask I. with safety pin inserted & red streamer visible l L1 Seat. Chapter 1 l L1 Door Mode Selector in "DISARMED" and 2. Megaphone F. Life Jacket x2 D. PBE l VCC A. O2 G. Pocket Mask and Gloves Kit H. C. Additional Survival Pack B. Demonstration Kit l G1L Side Compt A. Torch x2 l O/head Compt Aft of Door A. Restraint Kit Ø Receive confirmation from SP2 & FP6 that Emergency Equipment Checks completed Ø Report any defect/s or shortage/s (except ADD) to ground engineer UNCONTROLLED IF DOWNLOADED OR PRINTED .

FAP (Forward Attendant Panel). Middle East vv. select System Check page. NRT vv. Chapter 1. SIN vv. CMB. NGO vv. KHI. SUB vv n 50% : Other Regional vv. UNCONTROLLED IF DOWNLOADED OR PRINTED . CGK. YVR-JFK vv Note: No Water uplift : BOM. HKG-TPE-NRT vv. PEN n 75% : BKK-BOM. DPS vv. HKG-BOM. HYD. AKL vv. MAA. PEN & SGN l Waste Tank Display for both L & R tanks - EMPTY without intermittent or fluctuating reading l Cabin / Mood Lighting System n Select setting / scenario for all cabins n Artwork Lights l Adjust cabin / mood lighting as per Lighting Refer to ISD Operations Part B Cabin Crew Operating Guidelines Manual . SGN. CEB. BKK-CMB. KIX vv.if flashing. HND vv. Australia vv. ICN vv. DEL.General Procedures. KHI. MAA.press to check serviceability of the LCD and integrated light of the push buttons l “CIDS CAUT” (caution) light . CEB. Note defect/s and advise ground engineer l Water Quantity n 100% : Long Haul vv. DEL. CTS vv. KUL vv. HYD.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 ISM (L1) ISD OPS PART B Section 1 A330-300 (A33E) Page 2 Revision 2 30 SEP 15] Pre Take-Off Prior To Passenger Boarding Ø Liaise with Flight Crew l Time when Capt’s Welcome P/A to be made l Flight time l Taxi time l Time for Fuelling operation Ø Check . report any irregularity to ground engineer l “PNL LIGHT TEST” button . FUK vv. SIN-CMB. CGK.

ON Ø Check Cabin Defect Maintenance Log (CDML) Refer to ISD Operations Part A Inflight Services Policy.Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 ISM (L1) ISD OPS PART B Section 1 A330-300 (A33E) Page 3 Revision 2 30 SEP 15 Ø Check L1 P/A serviceability l Receive feedback from Section Leaders regarding sound quality and volume Ø Check L1 Interphone serviceability l Call all doors and receive feedback from Cabin Crew Ø Flight Crew P/A serviceability check l Receive feedback from Section Leaders regarding sound quality and volume l Advise Flight Crew Ø Video Control Centre (VCC) l Turn ON "Master Power" l Turn ON “PC POWER” l Perform “OPEN FLIGHT” procedures Ø Safety Video checks l Advise Cabin Crew to carry out Safety Video checks l Play video n Select correct video source & title n Press “SAFETY DEMO” key l Receive feedback from Section Leaders regarding picture. Chapter 3 and ISD Operations Part C Port and Hotel. Procedures & Requirements. sound quality and volume n Adjust volume if required Ø Pre-programme recorded announcement/s if required Ø Boarding Music .General Procedures. UNCONTROLLED IF DOWNLOADED OR PRINTED . l ADD record sheet (grey & pink pages) - follow up with ground engineer if required l Report any defect/s (except ADD) to ground engineer [Ø Record potable water quantity in CDML] Ø Advise Cabin Crew to carry out Insecticide Refer to ISD Operations Part B Cabin Crew Operating Spraying procedures as required Manual . Chapter 10.

[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 ISM (L1) ISD OPS PART B Section 1 A330-300 (A33E) Page 4 Revision 2 30 SEP 15] Ø Advise Cabin Crew to carry out Cabin Cleaning Refer to ISD Operations Part A Inflight Services checks Policy. l Form of Indemnity l GD (ex Outport) l Inflight : Special Handling List l Inflight : Staff & LATE SPML List l Onboard Service List l Reflex Satchel l Seating Pictorial UNCONTROLLED IF DOWNLOADED OR PRINTED . and gender of Cabin Crew l No. of Flight Crew l Seat assignment of personnel on GD as required n Inform concerned personnel Ø Receive documents / special information from ground staff and distribute to Section Leaders as required l CIQ form Refer to ISD Operations Part C Port and Hotel. Procedures & Requirements. l Receive feedback from Section Leaders l Sign Cabin Cleaning Checklist Ø Receive catering information from Galley Pursers and liaise with ground staff / caterer as required l Sign "Catering List Form" Ø Liaise with ground staff l Pax boarding time l No. Chapter 10.

Cabin Crew are not required to carry out Cabin Security checks.L1 Door area Refer to ISD Operations Part B Cabin Crew Operating Manual ." Ø Ensure no unauthorized personnel onboard Refer to ISD Operations Part B Cabin Crew Operating Manual .g. Advise Section Leader/s concerned l Greet & assist pax Ø Ensure that pax do not leave the aircraft once boarded l Inform ground staff if pax requested to leave the aircraft Ø Make P/A . Thank you. cabin security checks please.General Procedures. the Cabin Crew are about to conduct the cabin security checks. to and from USA. catering personnel & cleaners. e. This should normally be carried out after caterers / cleaners / ground personnel are off the aircraft.Overhead Compartment Refer to ISD Operations Part B Cabin Crew Passenger Address Handbook. WHCR pax etc. Ø Carry out Cabin Security checks l VCC all stowage l L1 & L1A Seats Ø Supervise checks & receive confirmation from SP2 & FP6 that Cabin Security Checks completed l Sign "Security Checklist" form if applicable Ø Inform Flight Crew that cabin is ready for pax boarding Ø Inform ground staff that cabin is ready & obtain time for pax boarding Ø Confirm with Flight Crew & Cabin Crew re time for pax boarding to commence Pre Take-Off During Passenger Boarding Ø Boarding Position .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 ISM (L1) ISD OPS PART B Section 1 A330-300 (A33E) Page 5 Revision 2 30 SEP 15] Pre Take-Off Cabin Security Checks The objective of Cabin Security checks is to carry out a thorough search to ensure no foreign or suspicious objects are onboard the aircraft. Chapter 2.Safety & Emergency Procedures. Ø Make P/A for Cabin Security checks "Attention to all ground staff. UNCONTROLLED IF DOWNLOADED OR PRINTED . so we ask you to please leave the aircraft now. l Accept special handling pax. Cabin Crew. YPTA. Note: For flights ex-LHR and ex-FRA. Chapter 1.

Ø Prior to closing last cabin door (L1/L2) Refer to ISD Operations Part B Cabin Crew Operating Manual .L1 Door l Ensure that the door locking indicators show “LOCKED” l Lift access cover. Safety & Emergency Procedures. inform ground staff that the last cabin door will be closed l Check to ensure doorsill area has no debris & door safety strap fully retracted into the door frame Ø Close last cabin door (L1 / L2) Note: If re-opening of door is requested.Welcome Refer to ISD Operations Part B Cabin Crew Passenger Address Handbook.OFF Ø Make P/A . Chapter 2. Safety & Emergency Procedures.General Procedures.Safety & Emergency Procedures. l Ensure fuelling process is completed ISD Operations Part B Cabin Crew Passenger Address Handbook. Chapter 1. l Make P/A .Safety & Emergency Procedures. obtain permission from the Capt Ø Boarding Music . Ø Inform Flight Crew the number & location of Refer to ISD Operations Part B Cabin Crew Operating special handling pax Manual . Ø Carry out door procedures for departure . Chapter 1. remove & stow Safety Pin & Red Streamer l Move mode selector to “ARMED” Ø Cross check R1 door to ensure l Door locking indicators show “LOCKED” l Mode selector in “ARMED” l Safety Pin & Red Streamer stowed UNCONTROLLED IF DOWNLOADED OR PRINTED .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 ISM (L1) ISD OPS PART B Section 1 A330-300 (A33E) Page 6 Revision 2 30 SEP 15] Pre Take-Off Passenger Onboard Ø Carry out Pax Headcount procedures if informed Refer to ISD Operations Part B Cabin Crew Operating by ground staff or Flight Crew Manual . Ø Make P/A for Pre Take-Off Door procedures Refer to ISD Operations Part B Cabin Crew Operating Manual .General Procedures.Before Closing the Aircraft Door l Upon confirmation from Section Leaders. Chapter 4. Chapter 2. Chapter 2.

[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2
ISM (L1) ISD OPS PART B Section 1
A330-300 (A33E) Page 7
Revision 2 30 SEP 15]

Ø Receive "thumbs up" confirmation signal from
FP2

Ø Check FAP, call and receive confirmation from
L2, L3 and L4 door primaries that door
procedures for departure are completed

Ø Safety Demonstration Refer to ISD Operations Part B Cabin Crew Operating
Manual - General Procedures, Chapter 5; Safety &
l Make P/A Emergency Procedures, Chapter 1; ISD Operations
Part B Cabin Crew Passenger Address Handbook.
l VIDEO - L1 Door area

n Ensure correct safety video
demonstration is played

n If video is inoperative in any area of
cabin, ensure Cabin Crew carry out
LIVE demo

l LIVE - L1 Door area

Ø Advise Cabin Crew to carry out Pre Take-Off
checks

Ø Check / secure - VCC unit & compts

l Turn ON "Entertainment"

l Turn OFF ”PC POWER”

Ø Adjust cabin / mood lighting as per Lighting Refer to ISD Operations Part B Cabin Crew Operating
Guidelines Manual - General Procedures, Chapter 1.

Ø Receive confirmation from SP2 & FP6 that Pre Refer to ISD Operations Part B Cabin Crew Operating
Take-Off Checks completed Manual - Safety & Emergency Procedures, Chapter 1.

l Ensure Cabin Crew are seated

Ø Take L1 Seat, secure with seat belt & harness

Ø Upon signal, P/A from Flight Crew "Cabin Crew
be seated for take-off" - ensure cabin is ready
for take-off

l Press “CABIN READY” button & ensure it
illuminates GREEN

Pre Take-Off - Taxiing
Ø L1 Seat Refer to ISD Operations Part B Cabin Crew Operating
Manual - Safety & Emergency Procedures, Chapter 1.
l Cabin Crew must be seated with seat belt
and harness fastened (except when
performing safety-related duties), and carry
out Silent Review, until the seat belt sign is
cycled and it is safe to commence after
take-off duties

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2
ISM (L1) ISD OPS PART B Section 1
A330-300 (A33E) Page 8
Revision 2 30 SEP 15]

After Take-Off
Ø CLIMB : "Fasten Seat Belt" sign is cycled

l If condition is safe for Cabin Crew to leave
their seats to commence duties, advise
Cabin Crew via interphone (Dial INTPH +
ALL)

Ø Make P/A - After Take-Off Refer to ISD Operations Part B Cabin Crew
Passenger Address Handbook.

Ø VCC

l Turn ON ”PC POWER”

l Send Seat Message/s as required

l Cabin ACARS

n Check incoming message/s
periodically

n Send outgoing message/s (as
required)

Ø TURBULENCE - "Fasten Seat Belt" sign is ON Refer to ISD Operations Part B Cabin Crew Operating
Manual - Safety & Emergency Procedures, Chapter 1;
l Make P/A - Turbulence ISD Operations Part B Cabin Crew Passenger
Address Handbook.
l Supervise checks & receive confirmation
from SP2 & FP6 that Cabin Checks
completed

l Report to Flight Crew - Cabin Checks
completed

Ø Adjust cabin / mood lighting as per Lighting Refer to ISD Operations Part B Cabin Crew Operating
Guidelines Manual - General Procedures, Chapter 1.

Ø Observe cabin temperature & adjust if required

Ø Welcome & greet (before drink / meal service Refer to ISD Operations Part B Cabin Crew Operating
commences) Manual - General Procedures, Chapter 4.

l JCL & YCL : DM Plus, DM Invitation, DM &
oneworld Emerald members

l JCL & YCL : GO, SL & oneworld members
(Sapphire, Ruby)

n Assign to respective Section Leader/s

Ø Distribute / delegate Cabin Crew for distribution Refer to ISD Operations Part B Cabin Crew Operating
of survey forms (if applicable) Manual - General Procedures, Chapter 3.

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2
ISM (L1) ISD OPS PART B Section 1
A330-300 (A33E) Page 9
Revision 2 30 SEP 15]

Ø Supervise inflight service Refer to ISD Operations Part B Cabin Crew Operating
Manual - General Procedures, Chapter 3; ISD Inflight
l Cocktail & meal service Service Manual; Service Matrix; Inflight Sales Service
Manual.
l Cabins / galleys / toilets - TIDY / CLEAN

l Inflight Sales

l Assign crew rest period (as required)

Ø Ensure cabin-clearing tasks are conducted

Ø Pass information to Flight Crew, e.g. Safety, Refer to ISD Operations Part B Cabin Crew Operating
Security or Medical case/s (as required) Manual - General Procedures, Chapter 2.

Ø Enter hand over information (via CT)

l Place a hard copy in the VCC area

Ø Ensure CDML is completed (record defect/s - Refer to ISD Operations Part A Inflight Services
except ADD) Policy, Procedures & Requirements, Chapter 10.

Ø Prepare all relevant documents (as required) Refer to ISD Operations Part A Inflight Services
Policy, Procedures & Requirements, Chapter 10; ISD
l Bar Control Report (BCR) Operations Part B Cabin Crew Operating Manual -
General Procedures, Chapter 2, 3, 4; ISD Operations
l Cabin Crew Work Injury form Part C Port and Hotel.

l Company mail or item carriage

l Dry Store and Beverage Requisition form
(DSBR)

l GD / crew document, i.e. Passport, CIQ
form, for immigration purpose

l Standard Special Meal - Service Recovery
(Form S)

l Statement form

l Voluntary Upgrade form

Pre-Landing
Ø At top of descent

l P/A from Flight Crew "Cabin Crew, 30 MIN
to landing"

l Insecticide Spraying procedures (as Refer to ISD Operations Part B Cabin Crew Operating
required) Manual - General Procedures, Chapter 3; ISD
Operations Part C Port and Hotel; ISD Operations
n Make P/A - Insecticide Spraying Part B Cabin Crew Passenger Address Handbook.

n Advise Cabin Crew to carry out
Insecticide Spraying procedures

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2
ISM (L1) ISD OPS PART B Section 1
A330-300 (A33E) Page 10
Revision 2 30 SEP 15]

Ø Descent (approximately 15 MIN before landing)

l P/A from Flight Crew "Cabin Crew, prepare
the cabin for landing"

Ø Make P/A - Pre Landing Refer to ISD Operations Part B Cabin Crew
Passenger Address Handbook.
l Advise Cabin Crew to carry out
Pre-Landing checks

Ø Check / secure - VCC unit & compts

l Turn OFF "Entertainment" - YCL
(applicable to HKG arrival)

l Turn OFF ”PC POWER”

Ø Adjust cabin / mood lighting as per Lighting Refer to ISD Operations Part B Cabin Crew Operating
Guidelines Manual - General Procedures, Chapter 1.

Ø Boarding Music - ON

Ø Check L1 Door Refer to ISD Operations Part B Cabin Crew Operating
Manual - Safety & Emergency Procedures, Chapter 2.
l Mode selector in “ARMED”

Ø Receive confirmation from SP2 & FP6 that Refer to ISD Operations Part B Cabin Crew Operating
Pre-Landing Checks completed Manual - Safety & Emergency Procedures, Chapter 1.

l Ensure Cabin Crew are seated

Ø Take L1 Seat, secure with seat belt & harness

l Carry out Silent Review

Ø Upon signal, P/A from Flight Crew "Cabin Crew
be seated for landing" - ensure cabin is ready for
landing

l Press “CABIN READY” button & ensure it
illuminates GREEN

After Landing - Taxiing
Ø Make P/A - After Landing Refer to ISD Operations Part B Cabin Crew
Passenger Address Handbook.
Ø Ensure pax are seated until "Fasten Seat Belt"
sign is OFF

Ø Remain in L1 Seat

l Cabin Crew must remain in their crew seat,
with their seat belt & harness fastened,
until the seat belt sign is turned OFF,
except when performing safety related
duties

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2
ISM (L1) ISD OPS PART B Section 1
A330-300 (A33E) Page 11
Revision 2 30 SEP 15]

After Landing - Seat Belt Sign Off
Before Passenger Disembarkation
Ø Adjust cabin / mood lighting as per Lighting Refer to ISD Operations Part B Cabin Crew Operating
Guidelines Manual - General Procedures, Chapter 1.

Ø When "Fasten Seat Belt" sign is switched OFF Refer to ISD Operations Part B Cabin Crew Operating
Manual - Safety & Emergency Procedures, Chapter 2.
l Make P/A for Arrival Door procedures

Ø Carry out door procedures for arrival - L1 Door

l Lift access cover

l Move mode selector to “DISARMED”

l Insert Safety Pin, ensure Red Streamer
visible

Ø Cross check R1 Door to ensure

l Mode selector in “DISARMED”

l Safety Pin inserted & Red Streamer visible

Ø Receive "thumbs up" confirmation signal from
FP2

Ø Check FAP, call and receive confirmation from
L2, L3 and L4 door primaries that door
procedures for arrival are completed

Ø L1 Door - opening by ground staff

l Give "thumbs up" confirmation to ground
staff when the door is ready to be opened

Ø Hand over documents / information to ground Refer to ISD Operations Part B Cabin Crew Operating
staff / catering contractor (as required) Manual - General Procedures, Chapter 2, 3, 4; ISD
Operations Part C Port and Hotel.
l Special handling pax - Deportee / YPTA
etc.

l No. of WCHR / MAAS pax

l Bar Control Report (BCR)

l Company mail or item carriage

l Dry Store and Beverage Requisition form
(DSBR)

l GD / crew document, i.e. Passport, CIQ
form, for immigration purpose

l Standard Special Meal - Service Recovery
(Form S)

Ø Disembarkation Position - L1 Door area

l Bid farewell to pax

UNCONTROLLED IF DOWNLOADED OR PRINTED

Normal Crew Complement Cathay Pacific Airways Limited Chapter 2
ISM (L1) ISD OPS PART B Section 1
A330-300 (A33E) Page 12
Revision 2 30 SEP 15

After Passenger Disembarkation
Ø Confirm with ground staff when all pax have
disembarked

Ø Press “CABIN READY” button & ensure it
illuminates GREY (as required)

Ø Advise Cabin Crew to carry out After Landing Refer to ISD Operations Part B Cabin Crew Operating
checks Manual - General Procedures, Chapter 2, 4.

l Supervise checks & receive confirmation
from SP2 & FP6 that After Landing Checks
completed

l Complete Form F if left over item is found

Ø Remind Galley Pursers to turn OFF chillers &
galley powers (applicable to long transit /
terminating station)

Ø Collect Cabin Crew Operational Checklists &
stow in the Flight File (applicable to overnight /
terminating station)

l Stow Flight File in an appropriate container
& seal (applicable to HKG arrival)

Ø VCC

l Perform “CLOSE FLIGHT” procedures

l Turn OFF "Master Power" (applicable to
HKG arrival)

[Ø Record potable water quantity in CDML Refer to ISD Operations Part A Inflight Services
Policy, Procedures & Requirements, Chapter 10.]

Ø Reconfirm with Galley Pursers that chillers &
galley powers are OFF (applicable to long transit
/ terminating station)

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2
ISM (L1) ISD OPS PART B Section 1
A330-300 (A33E) Page 13
Revision 2 30 SEP 15]

Transit
Ø Turn ON "PC POWER"

Ø Advise Flight Crew if pax remain onboard

Ø Ensure regulations are observed Refer to ISD Operations Part B Cabin Crew Operating
Manual - Safety & Emergency Procedures, Chapter 1,
l Safety 2; ISD Operations Part C Port and Hotel.

n No smoking

n Exits and aisles - clear of baggage/s

n If door is open and passenger steps
are not available, secure the door
with Door Warning Strap and ensure
that the door is guarded by a Cabin
Crew

l Fuelling

l Customs

Ø Carry out Transit Pax Headcount procedures, as Refer to ISD Operations Part B Cabin Crew Operating
required Manual - General Procedures, Chapter 2; Safety &
(Applicable to Inbound Crew when Crew change Emergency Procedures, Chapter 1.
occurs)

l Ensure pax are seated

l Ensure all toilets - UNOCCUPIED

Ø Make P/A for Cabin Security checks or Security Refer to ISD Operations Part B Cabin Crew
Check with Transit Pax Onboard, as required Passenger Address Handbook.
(Applicable to Outbound Crew when Crew
change occurs)

Ø Carry out Cabin Security checks - as per Pre Refer to ISD Operations Part B Cabin Crew Operating
Take-Off Cabin Security checks Manual - General Procedures, Chapter 2; Safety &
(Applicable to Outbound Crew when Crew Emergency Procedures, Chapter 1.
change occurs)

Ø Receive confirmation from SP2 & FP6 that
Cabin Security Checks completed

Ø Inform Flight Crew that cabin is ready for pax
boarding

Ø Inform ground staff that cabin is ready & obtain
time for pax boarding

Ø Confirm with Flight Crew & Cabin Crew re time
for pax boarding to commence

Reverse side blank

UNCONTROLLED IF DOWNLOADED OR PRINTED

Normal Crew Complement Cathay Pacific Airways Limited Chapter 2
SP2 (L2) ISD OPS PART B Section 2
A330-300 (A33E) Page 1
Revision 2 30 SEP 15

SP2

Pre Take-Off Emergency Equipment Checks
(Conducted Upon Boarding An Aircraft)
Ø Check Refer to ISD Operations Part B Cabin Crew Operating
Manual - Safety & Emergency Procedures, Chapter 1
l L2 Door Mode Selector in "DISARMED" and 2.
with safety pin inserted & red streamer
visible

l L2 Seat, Harness Check serviceability.

l L2 Seat Area / Compt

A. BCF

B. Life Jacket

C. Manual Release Tool

[D. Pocket Mask and Gloves Kit x2

E. Torch

l O/head Compt Aft of Door

A. Additional Survival Pack

B. Demonstration Kit

l Centre Stowage S2CR

A. AED

l Stowage E2L

A. Megaphone

B. O2 x2

C. PBE x2

D. Radio Beacon

l O/head Compt Fwd of Door

A. CRD / Ext-Deactivation Seat Belt x12

B. First Aid Kit

Ø Receive confirmation from FP2, FP8 & J1

l Report to ISM - JCL Emergency
Equipment Checks completed

UNCONTROLLED IF DOWNLOADED OR PRINTED

[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2
SP2 (L2) ISD OPS PART B Section 2
A330-300 (A33E) Page 2
Revision 2 30 SEP 15]

Pre Take-Off Prior To Passenger Boarding
Ø Upon the following checks, give feedbacks to
ISM via P/A or Interphone regarding:

l ISM P/A sound quality and volume

l ISM Interphone serviceability check

l Flight Crew P/A sound quality & volume

Ø Check Dr 1 SVC CTR to ensure items onboard:

l Aerosol Insecticide Cans (as applicable) Refer to ISD Operations Part C Port and Hotel.

l Toilets L11 & L14 - check / dress with Refer to ISD Operations Part B Cabin Crew Operating
toiletries & amenities Manual - General Procedures, Chapter 1.

l Inflight manuals in green bags sealed; if
seal is broken, check contents i.e.

n ISD Operations Part A Inflight
Services Policy, Procedures &
Requirements

n ISD Operations Part B Cabin Crew
Operating Manual:

u General Procedures

u A330-300 (A33E)

u Safety and Emergency
Procedures

n Corporate Policy Manual
"Non-discrimination on the Basis of
Disability in Air Travel"

n Minimum Cabin Crew Operational
Checklists (A33E)

n Safety Demo Ann. Card

n 4 sets of:

u Security Search Checklist -
Cabin

u Suspected Bomb Onboard
Checklist

u Least Risk Bomb Location
(LRBL) Cabin Preparation
Checklist

n Oxygen Mask Layout Chart

Note: If any missing, report to ISM &
Flight Crew

UNCONTROLLED IF DOWNLOADED OR PRINTED

Ø Video checks for VIDEO Safety Demonstration l Upon ISM advise. carry out checks . check sound / picture quality & serviceability of PTVs / monitors (as applicable) .o/head compt of 21A Refer to ISD Operations Part B Cabin Crew Operating Manual . l CRS .Safety & Emergency Procedures. FP8 & J1 l Notify ISM if any area/s require further cleaning Ø Attend to Flight Crew requirements if FP is engaged with ground preparations Ø Ground preparation for service Refer to ISD Inflight Service Manual and Service Matrix. Chapter 1.General Procedures. Chapter 5. UNCONTROLLED IF DOWNLOADED OR PRINTED .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 SP2 (L2) ISD OPS PART B Section 2 A330-300 (A33E) Page 3 Revision 2 30 SEP 15] Ø Check followings to ensure items onboard: l Amenity Kits (as applicable) .LHS Fwd JCL cabin l Supervise checks in JCL and receive confirmation from FP2.Dr 2 SVC Refer to ISD Operations Part B Cabin Crew Operating CTR Manual . l Upon ISM advise.LHS Fwd JCL cabin l Supervise checks in JCL cabin and receive feedbacks from FP8 & J1 l Report video status to ISM Ø Cabin Cleaning checks / Dressing standards Refer to Chapter 1 Section 3.

E2L. FP8 & J1 l Report to ISM . This should normally be carried out after caterers / cleaners / ground personnel are off the aircraft. S1L. to and from USA.blue seal intact Refer to Chapter 1 Section 3. Cabin Crew are not required to carry out Cabin Security checks. Ø Carry out Cabin Security checks . Note: For flights ex-LHR and ex-FRA. S1CL. ensure no unauthorized Refer to ISD Operations Part B Cabin Crew Operating personnel onboard Manual .JCL Cabin Security Checks completed UNCONTROLLED IF DOWNLOADED OR PRINTED .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 SP2 (L2) ISD OPS PART B Section 2 A330-300 (A33E) Page 4 Revision 2 30 SEP 15] Pre Take-Off Cabin Security Checks The objective of Cabin Security checks is to carry out a thorough search to ensure no foreign or suspicious objects are onboard the aircraft.LHS Fwd JCL cabin l All closets / compts / stowage (C1CL. Ø Upon ISM advise. S1CA) n Stowage S1CA . Chapter 1.Safety & Emergency Procedures. l All o/head compts l All seats including: n Behind the seats n Behind PTVs u Keep window seat PTVs deployed after check n Life jacket stowage n Literature pockets n Ottomans n Shoe lockers u Keep doors closed after check n Side cabinets n Side storages & water bottle holders n Table stowage l L2 Seat Ø Supervise checks and receive confirmation from FP2.

remove & stow Safety Pin & Red Streamer l Move mode selector to “ARMED” Ø Cross check R2 Door to ensure l Door locking indicators show “LOCKED” l Mode selector in “ARMED” l Safety Pin & Red Streamer stowed UNCONTROLLED IF DOWNLOADED OR PRINTED . Ø Provide CRD / Ext-Deactivation Seat Belt to pax Refer to ISD Operations Part B Cabin Crew Operating when appropriate Manual .Safety & Emergency Procedures.General Procedures. Ø Carry out Pax Headcount procedures when Refer to ISD Operations Part B Cabin Crew Operating required Manual . obtain permission from the Capt & inform ISM Ø Carry out on-ground service Refer to ISD Inflight Service Manual and Service Matrix. Chapter 2. Safety & Emergency Procedures. Chapter 2. Ø Upon ISM P/A "Before Closing the Aircraft Door".L2 Door Manual .General Procedures. l Greet & assist pax Ø Ensure that pax do not leave the aircraft once boarded l Inform ground staff if pax requested to leave the aircraft Pre Take-Off Passenger Onboard Ø Close L2 Door Refer to ISD Operations Part B Cabin Crew Operating Manual . Chapter 2.L2 Door area Refer to ISD Operations Part B Cabin Crew Operating Manual . carry out door procedures for Refer to ISD Operations Part B Cabin Crew Operating departure .Safety & Emergency Procedures.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 SP2 (L2) ISD OPS PART B Section 2 A330-300 (A33E) Page 5 Revision 2 30 SEP 15] Pre Take-Off During Passenger Boarding Ø Boarding Position . no ground staff is still onboard and advise ISM accordingly Ø Upon ISM P/A. Chapter 1. Chapter 1. check JCL area to ensure all pax are seated.Safety & Emergency Procedures. l Ensure that the door locking indicators show “LOCKED” l Lift access cover. Chapter 2. l Ensure doorsill area has no debris & door safety strap fully retracted into the door frame Note: If re-opening of door is requested.

Chapter 1. Safety & l VIDEO .FASTENED C. PCHs . A. All Pax .LHS Fwd JCL Refer to ISD Operations Part B Cabin Crew Operating cabin Manual .monitor video & P/A volume Emergency Procedures. check / secure . n Patrol LHS Aft JCL cabin & ensure window seat PTVs are deployed n If any PTVs / monitors malfunction: u Report to ISM u Carry out LIVE demo u Ensure Cabin Crew carry out LIVE demo as required l Be alert to take up LIVE Safety Demo Position to physically point the nearest EXITS l LIVE Safety Demo Position . Chapter 1.General Procedures.OFF G. Seat Back Areas . Seat Belts .Safety & Emergency Procedures. Chapter 5. CRD / Ext-Deactivation Seat Belts - FASTENED D.CLEARED H. Legrests .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 SP2 (L2) ISD OPS PART B Section 2 A330-300 (A33E) Page 6 Revision 2 30 SEP 15] Ø Receive “thumbs up” confirmation signal from FP8 Ø Confirm with ISM that door procedures are completed Ø Upon ISM P/A for Safety Demonstration l Play video n Ensure correct video source & title is selected n Press “SAFETY DEMO” key l Position safety demo equipments in readiness for LIVE demo Ø Safety Demonstration Refer to ISD Operations Part B Cabin Crew Operating Manual . Seats in TTL position .STOWED E.1st row LHS Aft JCL Ø Upon ISM P/A. PC Power “In Use” Lights .TTL INDICATOR GREEN or TTL INDICATOR VISIBLE UNCONTROLLED IF DOWNLOADED OR PRINTED .STOWED F.SEATED B.

Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 SP2 (L2) ISD OPS PART B Section 2 A330-300 (A33E) Page 7 Revision 2 30 SEP 15 I.CLOSED J.CLOSED / LATCHED T.STOWED U. Tables .STOWED S. Chapter 1. FP8 & J1 l Ensure Cabin Crew are seated Ø Take L2 Seat.TURNED OFF / STOWED V.STOWED O.CLOSED K. Exits / Aisles .CLEARED R.CLEARED M. Closets / Stowage .CLEARED P.OFF / "AIRPLANE MODE" W. Window Blinds . Baby Bassinets .CLOSED / LATCHED Q.STOWED N. secure with seat belt & harness Ø Report to ISM . Surface of Ottomans . NO SMOKING [Y. l Cabin Crew must be seated with seat belt and harness fastened (except when performing safety-related duties). O/head Compts . Hand Baggages . Side Storages & Water Bottle Holders - CLEARED L. PEDs Accessories / Cords .Taxiing Ø L2 Seat Refer to ISD Operations Part B Cabin Crew Operating Manual . PEDs (Large) . Cabin Clutters .CLEARED X.Safety & Emergency Procedures.UP (request pax)] Ø Supervise checks and receive confirmation from FP2. PEDs (Small) .JCL Pre Take-Off Checks completed Pre Take-Off . and carry out Silent Review. Side Cabinets . until the seat belt sign is cycled and advised by ISM to commence after take-off duties UNCONTROLLED IF DOWNLOADED OR PRINTED . Stowage Tops . Shoe Lockers .

General Procedures.General Procedures.General Procedures.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 SP2 (L2) ISD OPS PART B Section 2 A330-300 (A33E) Page 8 Revision 2 30 SEP 15] After Take-Off Ø TURBULENCE . Chapter 1. Ø Check / close / seal / lock as required l Amenity Kits (as applicable) Refer to ISD Operations Part B Cabin Crew Operating Manual . Chapter 5. l Take inflight sales order as appropriate Ø Carry out cabin-clearing task Ø Check / clean toilets as frequently as possible Refer to ISD Operations Part B Cabin Crew Operating Manual .Safety & Emergency Procedures. Chapter 1."Fasten Seat Belt" sign is ON Refer to ISD Operations Part B Cabin Crew Operating Manual . Chapter 5. Service Matrix and Inflight Sales Service Manual. Ø Observe cabin temperature and adjust if required Ø Set up Baby Bassinet if required Refer to ISD Operations Part B Cabin Crew Operating Manual . l Inflight manuals in green bags UNCONTROLLED IF DOWNLOADED OR PRINTED . l Carry out Safety checks l Supervise checks & receive confirmation from Cabin Crew l Report to ISM accordingly Ø Adjust cabin / mood lighting as per Lighting Refer to ISD Operations Part B Cabin Crew Operating Guidelines Manual .General Procedures. Ø Carry out inflight service Refer to ISD Inflight Service Manual. Chapter 1.

carry out door procedures for Refer to ISD Operations Part B Cabin Crew Operating arrival .Taxiing Ø Ensure pax are seated until "Fasten Seat Belt" sign is OFF Ø Remain in L2 Seat l Cabin Crew must remain in their crew seat.JCL Pre-Landing Checks completed After Landing .Seat Belt Sign Off Before Passenger Disembarkation Ø Upon ISM P/A. ensure Red Streamer visible Ø Cross check R2 Door to ensure l Mode selector in “DISARMED” l Safety Pin inserted & Red Streamer visible Ø Receive “thumbs up” confirmation signal from FP8 UNCONTROLLED IF DOWNLOADED OR PRINTED . secure with seat belt & harness l Carry out Silent Review Ø Report to ISM . Chapter 2.Safety & Emergency Procedures. until the seat belt sign is turned OFF. except when performing safety related duties After Landing .LHS Fwd JCL Refer to ISD Operations Part B Cabin Crew Operating cabin Manual .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 SP2 (L2) ISD OPS PART B Section 2 A330-300 (A33E) Page 9 Revision 2 30 SEP 15] Pre-Landing Ø Upon ISM P/A.Safety & Emergency Procedures. Ø Check L2 Door l Mode selector in “ARMED” Ø Supervise checks and receive confirmation from FP2. l Lift access cover l Move mode selector to “DISARMED” l Insert Safety Pin. with their seat belt & harness fastened. Chapter 1. check / secure . FP8 & J1 l Ensure Cabin Crew are seated Ø Take L2 Seat. (as per Pre Take-Off Passenger Onboard) 2.L2 Door Manual .

literature pockets. Refer to ISD Operations Part B Cabin Crew Operating LHS Fwd JCL cabin Manual . closets / stowage & toilets l If left articles found.JCL After Landing Checks completed UNCONTROLLED IF DOWNLOADED OR PRINTED . 4. side cabinets. shoe lockers. o/head compts.General Procedures. report to ISM Ø Supervise checks and receive confirmation from FP2.L2 Door area l Bid farewell to pax After Passenger Disembarkation Ø Carry out After Landing checks for left articles . damaged. hand to ISM and inform where it was found Ø Collect & stow CRD / Ext-Deactivation Seat Belts. ottomans. If any discrepancy.g.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 SP2 (L2) ISD OPS PART B Section 2 A330-300 (A33E) Page 10 Revision 2 30 SEP 15] Ø Confirm with ISM that door procedures are completed Ø L2 Door . FP8 & J1 l Report to ISM . e. side storages & water bottle holders. soiled. missing. Chapter 2.opening by ground staff l Give "thumbs up" confirmation to ground staff when the door is ready to be opened Ø Disembarkation Position . l Seats (incl behind & under the seats). Ensure all CRD / Ext-Deactivation Seat Belts are returned to stowage.

occurs) l Ensure pax are seated l Ensure all toilets . l Safety 2. as required Manual . Safety & (Applicable to Inbound Crew when Crew change Emergency Procedures. FP8 & J1 l Report to ISM .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 SP2 (L2) ISD OPS PART B Section 2 A330-300 (A33E) Page 11 Revision 2 30 SEP 15] Transit Ø Ensure regulations are observed Refer to ISD Operations Part B Cabin Crew Operating Manual . carry out Transit Pax Refer to ISD Operations Part B Cabin Crew Operating Headcount procedures. Chapter 2. carry out Cabin Security checks - as per Pre Take-Off Cabin Security checks (Applicable to Outbound Crew when Crew change occurs.General Procedures. Chapter 1. n No smoking n Exits and aisles .JCL Cabin Security Checks completed Reverse side blank UNCONTROLLED IF DOWNLOADED OR PRINTED .UNOCCUPIED Ø Upon ISM P/A.) Ø Supervise checks and receive confirmation from FP2. Chapter 1.Safety & Emergency Procedures. secure the door with Door Warning Strap and ensure that the door is guarded by a Cabin Crew l Fuelling l Customs Ø Upon ISM advise.clear of baggage/s n If door is open and passenger steps are not available. ISD Operations Part C Port and Hotel.

Harness Check serviceability. chillers) l Non-essential. PBE l O/head Compt Aft of Door A.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP2 (R1) ISD OPS PART B Section 3 A330-300 (A33E) Page 1 Revision 2 30 SEP 15] FP2 Pre Take-Off Emergency Equipment Checks (Conducted Upon Boarding An Aircraft) Ø Check Refer to ISD Operations Part B Cabin Crew Operating Manual . Torch l Stowage Fwd of Door A. l R1 Seat Area / Compt A. Manual Release Tool D. BCF B. with safety pin inserted & red streamer visible l R1 Seat.Safety & Emergency Procedures. if required UNCONTROLLED IF DOWNLOADED OR PRINTED . Chapter 1 l R1 Door Mode Selector in "DISARMED" and 2.liaise with FP6. inform ISM & SP2 total number of meals & special meals information Ø Turn ON Galley Electrics . l Essential electrics (beverage makers. Additional Survival Pack B.Dr 1 SVC CTR Refer to Chapter 1 Section 6. Splint Pack Ø Report to SP2 Emergency Equipment Checks completed Pre Take-Off Prior To Passenger Boarding Ø Check Dr 1 SVC CTR to ensure items onboard: l Catering items . Demonstration Kit C. Life Jacket C.

l Ensure doorsill area has no debris & door safety strap fully retracted into the door frame Ø Attend to Flight Crew requirements Ø Ground preparation for service Refer to ISD Inflight Service Manual and Service Matrix. Chapter 1. to and from USA.Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP2 (R1) ISD OPS PART B Section 3 A330-300 (A33E) Page 2 Revision 2 30 SEP 15 Ø Cabin Cleaning checks l Upon ISM advise. carry out checks . Ø Carry out Cabin Security checks .Safety & Emergency Procedures. This should normally be carried out after caterers / cleaners / ground personnel are off the aircraft. Ø Upon ISM advise.Dr 1 SVC CTR l All closets / compts / stowage (G1.Safety & Emergency Procedures.Dr 1 SVC CTR l Report to SP2 checks completed and inform if any area/s require further cleaning [Ø Monitor closing of R1 Door upon completion of Refer to ISD Operations Part B Cabin Crew Operating catering loading] Manual . G1C. ensure no unauthorized Refer to ISD Operations Part B Cabin Crew Operating personnel on board Manual . Cabin Crew are not required to carry out Cabin Security checks. GIL) l Carts l Trash bins l Toilets L11 & L14 n Cabinets n Compt under sink n Receptacles n Trash bin l R1 Seat Ø Report to SP2 Cabin Security Checks completed UNCONTROLLED IF DOWNLOADED OR PRINTED . Note: For flights ex-LHR and ex-FRA. Pre Take-Off Cabin Security Checks The objective of Cabin Security checks is to carry out a thorough search to ensure no foreign or suspicious objects are onboard the aircraft. Chapter 2.

General Procedures. position safety demo equipment in readiness for LIVE demo Ø Safety Demonstration Refer to ISD Operations Part B Cabin Crew Operating Manual . l Greet & assist pax Pre Take-Off Passenger Onboard Ø Carry out on-ground service Refer to ISD Inflight Service Manual and Service Matrix.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP2 (R1) ISD OPS PART B Section 3 A330-300 (A33E) Page 3 Revision 2 30 SEP 15] Pre Take-Off During Passenger Boarding Ø Boarding Position .monitor video & P/A volume Emergency Procedures.General Procedures.General Procedures. Chapter 2. Chapter 2. Chapter 1. remove & stow Safety Pin & Red Streamer l Move mode selector to “ARMED” Ø Cross check L1 Door to ensure l Door locking indicators show "LOCKED" l Mode selector in “ARMED” l Safety Pin & Red Streamer stowed Ø Give “thumbs up” confirmation signal to ISM Ø Upon ISM P/A for Safety Demonstration. Chapter 1. l Ensure that the door locking indicators show “LOCKED” l Lift access cover.R1 Door Manual .Safety & Emergency Procedures. Chapter 2.Safety & Emergency Procedures. Chapter 5. Chapter 1. Ø Carry out Pax Headcount procedures when Refer to ISD Operations Part B Cabin Crew Operating required Manual . carry out door procedures for Refer to ISD Operations Part B Cabin Crew Operating departure .R1 Door area Refer to ISD Operations Part B Cabin Crew Operating Manual . Safety & Emergency Procedures. Ø Upon ISM P/A. Safety & l VIDEO . Ø Provide CRD / Ext-Deactivation Seat Belt to pax Refer to ISD Operations Part B Cabin Crew Operating when appropriate Manual . n Patrol LHS Fwd JCL cabin & ensure window seat PTVs are deployed n If any PTVs / monitors malfunction: u Report to ISM u Carry out LIVE demo UNCONTROLLED IF DOWNLOADED OR PRINTED .

Dr 1 SVC CTR Refer to ISD Operations Part B Cabin Crew Operating Manual .Safety & Emergency Procedures. l Cabin Crew must be seated with seat belt and harness fastened (except when performing safety-related duties). Chapter 1.OFF (except beverage makers. STOWED / SECURED l Closets / Stowage . check / secure .Taxiing Ø R1 Seat Refer to ISD Operations Part B Cabin Crew Operating Manual .CLOSED / LATCHED l Galley curtains . until the seat belt sign is cycled and advised by ISM to commence after take-off duties UNCONTROLLED IF DOWNLOADED OR PRINTED .CLOSED / SECURED l Electrics . l Carts n Brakes ENGAGED n Doors CLOSED / SECURED n Latches ENGAGED l Containers . chillers and in-used ovens) l Service equipments . and carry out Silent Review. secure with seat belt & harness Pre Take-Off . Chapter 1.Safety & Emergency Procedures.1st row LHS Fwd JCL Ø Upon ISM P/A.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP2 (R1) ISD OPS PART B Section 3 A330-300 (A33E) Page 4 Revision 2 30 SEP 15] l Be alert to take up LIVE Safety Demo Position to physically point the nearest EXITS l LIVE Safety Demo Position .OPENED & NEATLY STRAPPED l Toilets L11 & L14 .UNOCCUPIED / CLOSED Ø Report to SP2 Pre Take-Off Checks completed Ø Take R1 Seat.

l Carry out Safety checks l Report to Section Leader accordingly Ø Observe cabin temperature and report to ISM / SP if cabin temperature adjustment is required Ø Turn ON Galley Electrics for service . Ø Attend to Flight Crew requirements Ø Carry out cabin-clearing task Ø Check / clean toilets as frequently as possible Refer to ISD Operations Part B Cabin Crew Operating Manual . Chapter 1. 2."Fasten Seat Belt" sign is ON Refer to ISD Operations Part B Cabin Crew Operating Manual . Chapter 1.Dr 1 SVC CTR Ø Carry out inflight service Refer to ISD Inflight Service Manual.Dr 1 SVC CTR Refer to ISD Operations Part B Cabin Crew Operating (as per Pre Take-Off Passenger Onboard) Manual . secure with seat belt & harness l Carry out Silent Review UNCONTROLLED IF DOWNLOADED OR PRINTED .Safety & Emergency Procedures. check / secure . Ø Check / close / seal / lock as required l Containers (labeled “commissary”) Pre-Landing Ø Clear Flight Deck Ø Upon ISM P/A. l Turn OFF .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP2 (R1) ISD OPS PART B Section 3 A330-300 (A33E) Page 5 Revision 2 30 SEP 15] After Take-Off Ø TURBULENCE . Chapter 1. Service Matrix and Inflight Sales Service Manual.All galley electrics Note: Chillers shall remain ON only for cart bays / chilled compts stowed with food items for onward or return sector/s Ø Check R1 Door l Mode selector in “ARMED” Ø Report to SP2 Pre-Landing Checks completed Ø Take R1 Seat.General Procedures.Safety & Emergency Procedures.

Chapter 2.Dr 1 SVC CTR (as per Pre-Landing) Ø Report to SP2 After Landing Checks completed Ø R1 Door for catering . Chapter 2. Chapter 2. Refer to ISD Operations Part B Cabin Crew Operating Toilets L11 & L14 Manual . hand to ISM and inform where it was found Ø Ensure All galley electrics are OFF . l Lift access cover l Move mode selector to “DISARMED” l Insert Safety Pin.General Procedures. except when performing safety related duties After Landing .Seat Belt Sign Off Before Passenger Disembarkation Ø Upon ISM P/A. with their seat belt and harness fastened.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP2 (R1) ISD OPS PART B Section 3 A330-300 (A33E) Page 6 Revision 2 30 SEP 15] After Landing . ensure Red Streamer visible Ø Cross check L1 Door to ensure l Mode selector in “DISARMED” l Safety Pin inserted & Red Streamer visible Ø Give “thumbs up” confirmation signal to ISM Ø Disembarkation Position .R1 Door area l Bid farewell to pax After Passenger Disembarkation Ø Carry out After Landing checks for left articles . until the seat belt sign is turned OFF.Safety & Emergency Procedures. carry out door procedures for Refer to ISD Operations Part B Cabin Crew Operating arrival .give "thumbs up" signal to Refer to ISD Operations Part B Cabin Crew Operating open the door when applicable Manual . l If left articles found. 4.Taxiing Ø Ensure pax are seated until "Fasten Seat Belt" sign is OFF Ø Remain in R1 Seat l Cabin Crew must remain in their crew seat. UNCONTROLLED IF DOWNLOADED OR PRINTED .Safety & Emergency Procedures.R1 Door Manual .

Safety & (Applicable to Outbound Crew when Crew Emergency Procedures.General Procedures. as required Manual . carry out Transit Pax Refer to ISD Operations Part B Cabin Crew Operating Headcount procedures. carry out Cabin Security checks .UNOCCUPIED [Ø Monitor closing of R1 Door upon completion of Refer to ISD Operations Part B Cabin Crew Operating catering loading Manual . ISD Operations Part C Port and Hotel.clear of baggage/s n If door is open and passenger steps are not available.Safety & Emergency Procedures. Chapter 1. Refer to ISD Operations Part B Cabin Crew Operating as per Pre Take-Off Cabin Security checks Manual . l Safety 2.Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP2 (R1) ISD OPS PART B Section 3 A330-300 (A33E) Page 7 Revision 2 30 SEP 15 Transit Ø Ensure regulations are observed Refer to ISD Operations Part B Cabin Crew Operating Manual . change occurs) Ø Report to SP2 Cabin Security Checks completed Reverse side blank UNCONTROLLED IF DOWNLOADED OR PRINTED .Safety & Emergency Procedures. Chapter 2. n No smoking n Exits and aisles . Chapter 1. l Ensure doorsill area has no debris & door safety strap fully retracted into the door frame Ø Upon ISM P/A. occurs) l Ensure pax are seated l Ensure all toilets . Safety & (Applicable to Inbound Crew when Crew change Emergency Procedures. Chapter 2. secure the door with Door Warning Strap and ensure that the door is guarded by a Cabin Crew l Fuelling l Customs Ø Upon ISM advise.General Procedures. Chapter 1. Chapter 2.

Spare Adult Life Jacket x3 UNCONTROLLED IF DOWNLOADED OR PRINTED . Additional Survival Pack B.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP6 (R4) ISD OPS PART B Section 4 A330-300 (A33E) Page 1 Revision 2 30 SEP 15] FP6 Pre Take-Off Emergency Equipment Checks (Conducted Upon Boarding An Aircraft) Ø Check Refer to ISD Operations Part B Cabin Crew Operating Manual . Floatation Equipment Bag n If blue seal is broken or missing. Manual Release Tool D. Harness Check serviceability. with safety pin inserted & red streamer visible l R4 Seat. O2 x2 l Centre O/head Compt Fwd of Door A. PBE F. Crow Bar D. l R4 & R4A Seat Areas / Compts A.Safety & Emergency Procedures. Chapter 1 l R4 Door Mode Selector in "DISARMED" and 2. inform ISM & check for the following items: 1. CRD / Ext-Deactivation Seat Belt x12 C. Infant Life Jacket x10 3. Splint Pack l RHS Doghouse A. Life Jacket x2 C. Demonstration Kit E. BCF B. Baby Floatation Cot x2 2. Torch x2 l Compt Aft of Door A.

chillers) l Non-essential . Additional Infant Floatation Device (as required) Ø Receive confirmation from Y1. l Upon ISM advise.Dr 4 SVC CTR l Supervise checks in YCL and receive confirmation from Y1. Y2. supervise checks .Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP6 (R4) ISD OPS PART B Section 4 A330-300 (A33E) Page 2 Revision 2 30 SEP 15 l O/head Compt Fwd of L4 Door A.liaise with FP2 Ø Turn ON Galley Electrics . UNCONTROLLED IF DOWNLOADED OR PRINTED . Y3 & Y4 l Notify ISM if any area/s require further cleaning [Ø Monitor closing of Door 4 upon completion of Refer to ISD Operations Part B Cabin Crew Operating catering loading Manual .YCL Emergency Equipment Checks completed Pre Take-Off Prior To Passenger Boarding Ø Upon the following checks.YCL cabin l Receive feedbacks from Y1. Y3 & Y4 l Report to ISM . Y2. Y2. l Essential electrics (beverage makers.Dr 4 SVC CTR Refer to Chapter 1 Section 6. carry out checks .Safety & Emergency Procedures. give feedbacks to ISM via P/A or Interphone regarding: l ISM P/A sound quality and volume l ISM Interphone serviceability check l Flight Crew P/A sound quality & volume Ø Check Dr 4 SVC CTR to ensure items onboard: l Catering items . Y3 & Y4 l Report video status to ISM Ø Cabin Cleaning checks / Dressing standards Refer to Chapter 1 Section 3. l Ensure doorsill area has no debris & door safety strap fully retracted into the door frame Ø Ground preparation for service Refer to ISD Inflight Service Manual and Service Matrix. Chapter 2. if required Ø Video checks for VIDEO Safety Demonstration l Upon ISM advise.

Chapter 2. Note: For flights ex-LHR and ex-FRA.Safety & Emergency Procedures.YCL Cabin Security Checks completed Pre Take-Off During Passenger Boarding Ø Boarding Position . Ø Carry out Pax Headcount procedures when Refer to ISD Operations Part B Cabin Crew Operating required Manual . Y3 & Y4 l Report to ISM . G7.Safety & Emergency Procedures. Chapter 1.Dr 4 SVC CTR l All closets / compts / stowage (G5. This should normally be carried out after caterers / cleaners / ground personnel are off the aircraft. Cabin Crew are not required to carry out Cabin Security checks. Safety & Emergency Procedures. S8) l Carts l Trash bins l R4 & R4A Seats Ø Supervise checks and receive confirmation from Y1. to and from USA. no ground staff is still onboard and advise ISM accordingly UNCONTROLLED IF DOWNLOADED OR PRINTED .General Procedures. G5R. check YCL area to ensure all pax are seated. Chapter 1. ensure no unauthorized Refer to ISD Operations Part B Cabin Crew Operating personnel onboard Manual .General Procedures. Chapter 2. l Greet & assist pax Pre Take-Off Passenger Onboard Ø Carry out on-ground service Refer to ISD Inflight Service Manual and Service Matrix. Chapter 1. Ø Provide CRD / Ext-Deactivation Seat Belt to pax Refer to ISD Operations Part B Cabin Crew Operating when appropriate Manual . Y2. Ø Upon ISM P/A "Before Closing the Aircraft Door". Ø Upon ISM advise. Ø Carry out Cabin Security checks . G6.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP6 (R4) ISD OPS PART B Section 4 A330-300 (A33E) Page 3 Revision 2 30 SEP 15] Pre Take-Off Cabin Security Checks The objective of Cabin Security checks is to carry out a thorough search to ensure no foreign or suspicious objects are onboard the aircraft.1st row RHS Aft YCL cabin Refer to ISD Operations Part B Cabin Crew Operating Manual .

chillers and in-used ovens) l Service equipments . Safety & l VIDEO . carry out door procedures for Refer to ISD Operations Part B Cabin Crew Operating departure .CLOSED / SECURED l Electrics . Chapter 5.OFF (except beverage makers.R4 Door area Emergency Procedures. Chapter 2. STOWED / SECURED l Closets / Stowage .R4 Door area Ø Upon ISM P/A.OPENED & NEATLY STRAPPED Ø Supervise checks and receive confirmation from Y1.CLOSED / LATCHED l Galley curtains .R4 Door Manual . remove & stow Safety Pin & Red Streamer l Move mode selector to “ARMED” Ø Cross check L4 Door to ensure l Door locking indicators show "LOCKED" l Mode selector in “ARMED” l Safety Pin & Red Streamer stowed Ø Give “thumbs up” confirmation signal to Y4 Ø Safety Demonstration Refer to ISD Operations Part B Cabin Crew Operating Manual . check / secure .Dr 4 SVC CTR Refer to ISD Operations Part B Cabin Crew Operating Manual .Safety & Emergency Procedures. l Carts n Brakes ENGAGED n Doors CLOSED / SECURED n Latches ENGAGED l Containers . Y3 & Y4 l Ensure Cabin Crew are seated Ø Take R4 Seat.Safety & Emergency Procedures. Chapter 1. Chapter 1.General Procedures. Y2.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP6 (R4) ISD OPS PART B Section 4 A330-300 (A33E) Page 4 Revision 2 30 SEP 15] Ø Upon ISM P/A. n If any PTVs / monitors malfunction: u Ensure Cabin Crew carry out LIVE demo as required l LIVE . secure with seat belt & harness Ø Report to ISM . l Ensure that the door locking indicators show “LOCKED” l Lift access cover.YCL Pre Take-Off Checks completed UNCONTROLLED IF DOWNLOADED OR PRINTED .

Dr 4 SVC CTR Refer to ISD Operations Part B Cabin Crew Operating (as per Pre Take-Off Passenger Onboard) Manual . Chapter 1."Fasten Seat Belt" sign is ON Refer to ISD Operations Part B Cabin Crew Operating Manual . check / secure .General Procedures. Ø Check / close / seal / lock as required l Containers (labeled “commissary”) Pre-Landing Ø Upon ISM P/A. Ø Carry out cabin-clearing task Ø Check / clean toilets as frequently as possible Refer to ISD Operations Part B Cabin Crew Operating Manual .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP6 (R4) ISD OPS PART B Section 4 A330-300 (A33E) Page 5 Revision 2 30 SEP 15] Pre Take-Off . Chapter 1. Chapter 1.Taxiing Ø R4 Seat Refer to ISD Operations Part B Cabin Crew Operating Manual .Dr 4 SVC CTR Ø Carry out inflight service Refer to ISD Inflight Service Manual. 2. Chapter 1. Service Matrix and Inflight Sales Service Manual. and carry out Silent Review. l Turn OFF .All galley electrics Note: Chillers shall remain ON only for cart bays / chilled compts stowed with food items for onward or return sector/s Ø Check R4 Door l Mode selector in “ARMED” UNCONTROLLED IF DOWNLOADED OR PRINTED .Safety & Emergency Procedures. until the seat belt sign is cycled and advised by ISM to commence after take-off duties After Take-Off Ø TURBULENCE .Safety & Emergency Procedures.Safety & Emergency Procedures. l Carry out Safety checks l Supervise checks & receive confirmation from Cabin Crew l Report to ISM accordingly Ø Observe cabin temperature and report to ISM / SP if cabin temperature adjustment is required Ø Turn ON Galley Electrics for service . l Cabin Crew must be seated with seat belt and harness fastened (except when performing safety-related duties).

Safety & Emergency Procedures.Taxiing Ø Ensure pax are seated until "Fasten Seat Belt" sign is OFF Ø Remain in R4 Seat l Cabin Crew must remain in their crew seat. carry out door procedures for Refer to ISD Operations Part B Cabin Crew Operating arrival . Chapter 2. except when performing safety related duties After Landing . ensure Red Streamer visible Ø Cross check L4 Door to ensure l Mode selector in “DISARMED” l Safety Pin inserted & Red Streamer visible Ø Give “thumbs up” confirmation signal to Y4 Ø Disembarkation Position .R4 Door area l Bid farewell to pax UNCONTROLLED IF DOWNLOADED OR PRINTED . Y3 & Y4 l Ensure Cabin Crew are seated Ø Take R4 Seat.R4 Door Manual .YCL Pre-Landing Checks completed After Landing . Y2.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP6 (R4) ISD OPS PART B Section 4 A330-300 (A33E) Page 6 Revision 2 30 SEP 15] Ø Supervise checks and receive confirmation from Y1. until the seat belt sign is turned OFF. with their seat belt and harness fastened.Seat Belt Sign Off Before Passenger Disembarkation Ø Upon ISM P/A. secure with seat belt & harness l Carry out Silent Review Ø Report to ISM . l Lift access cover l Move mode selector to “DISARMED” l Insert Safety Pin.

Safety & Emergency Procedures.clear of baggage/s n If door is open and passenger steps are not available.General Procedures.General Procedures.Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP6 (R4) ISD OPS PART B Section 4 A330-300 (A33E) Page 7 Revision 2 30 SEP 15 After Passenger Disembarkation Ø Ensure all galley electrics are OFF . secure the door with Door Warning Strap and ensure that the door is guarded by a Cabin Crew l Fuelling l Customs Ø Upon ISM advise.g. occurs) l Ensure pax are seated l Ensure all toilets . Chapter 1. 4. l Ensure doorsill area has no debris & door safety strap fully retracted into the door frame UNCONTROLLED IF DOWNLOADED OR PRINTED . Ø Ensure all CRD / Ext-Deactivation Seat Belts (including additional loading) are returned to stowage. missing. n No smoking n Exits and aisles . report to ISM Ø Supervise checks and receive confirmation from Y1.Safety & Emergency Procedures. Chapter 2. If any discrepancy. Y3 & Y4 l Report to ISM . Chapter 1. as required Manual . carry out Transit Pax Refer to ISD Operations Part B Cabin Crew Operating Headcount procedures. l Safety 2. ISD Operations Part C Port and Hotel.UNOCCUPIED [Ø Monitor closing of Door 4 upon completion of Refer to ISD Operations Part B Cabin Crew Operating catering loading] Manual .Safety & Emergency Procedures. Chapter 2. e. Y2. damaged. Chapter 2.give "thumbs up" signal to Refer to ISD Operations Part B Cabin Crew Operating open the door when applicable Manual . soiled. Chapter 2. Transit Ø Ensure regulations are observed Refer to ISD Operations Part B Cabin Crew Operating Manual .YCL After Landing Checks completed Ø Door 4 for catering .Dr 4 SVC Refer to ISD Operations Part B Cabin Crew Operating CTR (as per Pre-Landing) Manual . Safety & (Applicable to Inbound Crew when Crew change Emergency Procedures.

change occurs) Ø Supervise checks and receive confirmation from Y1. Safety & (Applicable to Outbound Crew when Crew Emergency Procedures.General Procedures. Y3 & Y4 l Report to ISM . Refer to ISD Operations Part B Cabin Crew Operating as per Pre Take-Off Cabin Security checks Manual .YCL Cabin Security Checks completed UNCONTROLLED IF DOWNLOADED OR PRINTED . Chapter 2. carry out Cabin Security checks . Chapter 1.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP6 (R4) ISD OPS PART B Section 4 A330-300 (A33E) Page 8 Revision 2 30 SEP 15] Ø Upon ISM P/A. Y2.

Manual Release Tool C. Chapter 5. UNCONTROLLED IF DOWNLOADED OR PRINTED .General Procedures. Life Jacket B. Inflight Medical Kit l Stowage E2R A. l Security Check Kit x3 l Toilet L36 .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP8 (R2) ISD OPS PART B Section 5 A330-300 (A33E) Page 1 Revision 2 30 SEP 15] FP8 Pre Take-Off Emergency Equipment Checks (Conducted Upon Boarding An Aircraft) Ø Check Refer to ISD Operations Part B Cabin Crew Operating Manual . H2O B. Harness Check serviceability. Chapter 1 l R2 Door Mode Selector in "DISARMED" and 2. Additional Survival Pack B. Demonstration Kit Ø Report to SP2 Emergency Equipment Checks completed Pre Take-Off Prior To Passenger Boarding Ø Check Dr 2 SVC CTR to ensure items onboard: l Inflight wheelchair l PTK Refer to ISD Operations Part B Cabin Crew Operating Manual . l R2 Seat Area / Compt A. with safety pin inserted & red streamer visible l R2 Seat.Safety & Emergency Procedures.General Procedures. PBE l O/head Compt Aft of Door A.check / dress with toiletries & Refer to ISD Operations Part B Cabin Crew Operating amenities Manual . O2 x2 C. Torch l Centre Stowage S2CR A. Chapter 1.

Safety & Emergency Procedures. ensure no unauthorized Refer to ISD Operations Part B Cabin Crew Operating personnel onboard Manual . Pre Take-Off Cabin Security Checks The objective of Cabin Security checks is to carry out a thorough search to ensure no foreign or suspicious objects are onboard the aircraft. S2CA) n Stowage S2CA .Safety & Emergency Procedures. chillers) l Lights Ø Upon ISM advise. S2L.Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP8 (R2) ISD OPS PART B Section 5 A330-300 (A33E) Page 2 Revision 2 30 SEP 15 Ø Turn ON Galley Electrics . UNCONTROLLED IF DOWNLOADED OR PRINTED . Chapter 3 and ISD Operations Part C Port and Hotel. carry out checks .Dr 2 SVC CTR & Aft JCL cabin l Report to SP2 checks completed and inform if any area/s require further cleaning [Ø Monitor closing of R2 Door upon completion of Refer to ISD Operations Part B Cabin Crew Operating catering loading] Manual . to and from USA. S2CL. l Upon ISM advise. S2R.Dr 2 SVC CTR & Aft JCL cabin l All closets / compts / stowage (G2. Note: For flights ex-LHR and ex-FRA. This should normally be carried out after caterers / cleaners / ground personnel are off the aircraft. Chapter 2. S2RA. l Essential electrics (beverage makers.Dr 2 SVC CTR Refer to Chapter 1 Section 6. Chapter 1. l Ensure doorsill area has no debris & door safety strap fully retracted into the door frame Ø Ground preparation for service Refer to ISD Inflight Service Manual and Service Matrix. Ø Video checks for VIDEO Safety Demonstration l Upon ISM advise.Aft JCL cabin l Report video status to SP2 Ø Cabin Cleaning checks / Dressing standards Refer to Chapter 1 Section 3. Cabin Crew are not required to carry out Cabin Security checks. Ø Upon ISM advise. check sound / picture quality & serviceability of PTVs / monitors (as applicable) . Ø Carry out Cabin Security checks . S2CR. carry out Insecticide Spraying Refer to ISD Operations Part B Cabin Crew Operating procedures as required Manual .General Procedures.blue seal intact Refer to Chapter 1 Section 3.

[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP8 (R2) ISD OPS PART B Section 5 A330-300 (A33E) Page 3 Revision 2 30 SEP 15] l Carts l Trash bins l All o/head compts l All seats including: n Behind the seats n Behind PTVs u Keep window seat PTVs deployed after check n Life jacket stowage n Literature pockets n Ottomans n Shoe lockers u Keep doors closed after check n Side cabinets n Side storages & water bottle holders n Table stowage l Magazine racks l Toilet L36 n Cabinets n Compt under sink n Receptacles n Trash bin l R2 Seat Ø Report to SP2 Cabin Security Checks completed Pre Take-Off During Passenger Boarding Ø Boarding Position . Chapter 2. l Greet & assist pax UNCONTROLLED IF DOWNLOADED OR PRINTED .General Procedures.LHS Fwd JCL cabin Refer to ISD Operations Part B Cabin Crew Operating Manual .

Safety & Emergency Procedures. n Patrol RHS Aft JCL cabin & ensure window seat PTVs are deployed n If any PTVs / monitors malfunction: u Report to ISM u Carry out LIVE demo l Be alert to take up LIVE Safety Demo Position to physically point the nearest EXITS l LIVE Safety Demo Position . Ø Upon ISM P/A.1st row RHS Aft JCL UNCONTROLLED IF DOWNLOADED OR PRINTED .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP8 (R2) ISD OPS PART B Section 5 A330-300 (A33E) Page 4 Revision 2 30 SEP 15] Pre Take-Off Passenger Onboard Ø Carry out on-ground service Refer to ISD Inflight Service Manual and Service Matrix. Chapter 5.monitor video & P/A volume Emergency Procedures. carry out door procedures for Refer to ISD Operations Part B Cabin Crew Operating departure . l Ensure that the door locking indicators show “LOCKED” l Lift access cover. Chapter 1.General Procedures.R2 Door Manual . Ø Provide CRD / Ext-Deactivation Seat Belt to pax Refer to ISD Operations Part B Cabin Crew Operating when appropriate Manual . Ø Carry out Pax Headcount procedures when Refer to ISD Operations Part B Cabin Crew Operating required Manual . Chapter 1. remove & stow Safety Pin & Red Streamer l Move mode selector to “ARMED” Ø Cross check L2 Door to ensure l Door locking indicators show "LOCKED" l Mode selector in “ARMED” l Safety Pin & Red Streamer stowed Ø Give “thumbs up” confirmation signal to SP2 Ø Upon ISM P/A for Safety Demonstration. Chapter 2. Chapter 1. Safety & Emergency Procedures. position safety demo equipment in readiness for LIVE demo Ø Safety Demonstration Refer to ISD Operations Part B Cabin Crew Operating Manual . Safety & l VIDEO .General Procedures. Chapter 2.Safety & Emergency Procedures.

CLOSED J.CLOSED / SECURED l Electrics OFF . Exits / Aisles .OFF G. Cabin Clutters .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP8 (R2) ISD OPS PART B Section 5 A330-300 (A33E) Page 5 Revision 2 30 SEP 15] Ø Upon ISM P/A.CLOSED / LATCHED UNCONTROLLED IF DOWNLOADED OR PRINTED .STOWED F.CLEARED O.Aft JCL cabin A. All Pax . Hand Baggages . l Carts n Brakes ENGAGED n Doors CLOSED / SECURED n Latches ENGAGED l Containers . PC Power “In Use” Lights .Dr 2 SVC CTR Refer to ISD Operations Part B Cabin Crew Operating Manual . Seat Back Areas . Side Cabinets . O/head Compts .STOWED R. Seat Belts .OPENED & NEATLY STRAPPED Ø Check / secure .STOWED N. Tables .CLOSED / LATCHED P.STOWED E. Chapter 1. Seats in TTL position .CLOSED / LATCHED l Galley curtains .CLOSED K. Legrests .CLEARED M.CLEARED Q.lights l Service equipments .SEATED B. STOWED / SECURED l Closets / Stowage . Shoe Lockers . Surface of Ottomans .Safety & Emergency Procedures. PCHs .TTL INDICATOR GREEN or TTL INDICATOR VISIBLE I. CRD / Ext-Deactivation Seat Belts - FASTENED D.FASTENED C.CLEARED H. check / secure . Closets / Stowage . Side Storages & Water Bottle Holders - CLEARED L.

PEDs Accessories / Cords .Bar Responsibility Chart. Toilet L36 . Service Matrix and Inflight Sales Service Manual.Safety & Emergency Procedures. Ø Carry out cabin-clearing task Ø Check / clean toilets as frequently as possible Refer to ISD Operations Part B Cabin Crew Operating Manual .Safety & Emergency Procedures. Stowage Tops . secure with seat belt & harness Pre Take-Off .Taxiing Ø R2 Seat Refer to ISD Operations Part B Cabin Crew Operating Manual . until the seat belt sign is cycled and advised by ISM to commence after take-off duties After Take-Off Ø TURBULENCE . Chapter 1.UP (request pax)] Ø Report to SP2 Pre Take-Off Checks completed Ø Take R2 Seat. l Containers (labelled commissary) UNCONTROLLED IF DOWNLOADED OR PRINTED . Chapter 1. Chapter 1.UNOCCUPIED / CLOSED X. and carry out Silent Review. Ø Carry out inflight service Refer to ISD Inflight Service Manual. l Cabin Crew must be seated with seat belt and harness fastened (except when performing safety-related duties).STOWED T. Window Blinds .General Procedures.TURNED OFF / STOWED U.CLEARED W. l Carry out Safety checks l Report to Section Leader accordingly Ø Observe cabin temperature and report to ISM / SP if cabin temperature adjustment is required Ø Set up Baby Bassinet if required Refer to ISD Operations Part B Cabin Crew Operating Manual ."Fasten Seat Belt" sign is ON Refer to ISD Operations Part B Cabin Crew Operating Manual . PEDs (Small) . Chapter 5.Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP8 (R2) ISD OPS PART B Section 5 A330-300 (A33E) Page 6 Revision 2 30 SEP 15 S.OFF / "AIRPLANE MODE" V. PEDs (Large) .General Procedures. NO SMOKING [Y. Ø Check / close / seal / lock as required l Bar carts / containers Refer to Cabin Crew Operational Checklist .

l Lift access cover l Move mode selector to “DISARMED” l Insert Safety Pin. (as per Pre Take-Off Passenger Onboard) 2. ensure Red Streamer visible UNCONTROLLED IF DOWNLOADED OR PRINTED . until the seat belt sign is turned OFF.R2 Door Manual .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP8 (R2) ISD OPS PART B Section 5 A330-300 (A33E) Page 7 Revision 2 30 SEP 15] Pre-Landing Ø Upon ISM P/A.Taxiing Ø Ensure pax are seated until "Fasten Seat Belt" sign is OFF Ø Remain in R2 Seat l Cabin Crew must remain in their crew seat. carry out Insecticide Spraying Refer to ISD Operations Part B Cabin Crew Operating procedures as required Manual .Safety & Emergency Procedures. with their seat belt and harness fastened.Seat Belt Sign Off Before Passenger Disembarkation Ø Upon ISM P/A. except when performing safety related duties After Landing . check / secure . Chapter 3 and ISD Operations Part C Port and Hotel.Dr 2 SVC CTR Refer to ISD Operations Part B Cabin Crew Operating & Aft JCL cabin Manual . Chapter 1. Ø Upon ISM P/A. secure with seat belt & harness l Carry out Silent Review After Landing . l Turn OFF . Chapter 2.All galley electrics Note: Chillers shall remain ON only for cart bays / chilled compts stowed with food items for onward or return sector/s Ø Check R2 Door l Mode selector in “ARMED” Ø Report to SP2 Pre-Landing Checks completed Ø Take R2 Seat.General Procedures.Safety & Emergency Procedures. carry out door procedures for Refer to ISD Operations Part B Cabin Crew Operating arrival .

[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP8 (R2) ISD OPS PART B Section 5 A330-300 (A33E) Page 8 Revision 2 30 SEP 15] Ø Cross check L2 Door to ensure l Mode selector in “DISARMED” l Safety Pin inserted & Red Streamer visible Ø Give “thumbs up” confirmation signal to SP2 Ø Proceed to LHS & RHS JCL / YCL cabin divider after aircraft has come to a complete stop and the "Fasten Seat Belt" sign is turned OFF l Close / open both sides curtain between JCL / YCL cabin Ø Disembarkation Position .Dr 2 SVC CTR (as per Pre-Landing) Ø Report to SP2 After Landing Checks completed Ø R2 Door for catering . side cabinets.Safety & Emergency Procedures. UNCONTROLLED IF DOWNLOADED OR PRINTED . Refer to ISD Operations Part B Cabin Crew Operating Aft JCL cabin Manual .General Procedures. literature pockets. o/head compts. 4.give "thumbs up" signal to Refer to ISD Operations Part B Cabin Crew Operating open the door when applicable Manual . ottomans. Chapter 2. hand to ISM and inform where it was found Ø Collect & stow CRD / Ext-Deactivation Seat Belts Ø Ensure all galley electrics are OFF . side storages & water bottle holders. closets / stowage & toilets l If left articles found. Chapter 2. l Seats (incl behind & under the seats). shoe lockers.R2 Door area l Bid farewell to pax After Passenger Disembarkation Ø Carry out After Landing checks for left articles .

carry out Cabin Security checks .UNOCCUPIED [Ø Monitor closing of R2 Door upon completion of Refer to ISD Operations Part B Cabin Crew Operating catering loading Manual . carry out Transit Pax Refer to ISD Operations Part B Cabin Crew Operating Headcount procedures. Safety & (Applicable to Inbound Crew when Crew change Emergency Procedures. change occurs) Ø Report to SP2 Cabin Security Checks completed Reverse side blank UNCONTROLLED IF DOWNLOADED OR PRINTED . n No smoking n Exits and aisles . Chapter 1. Chapter 2. ISD Operations Part C Port and Hotel. Chapter 2. Safety & (Applicable to Outbound Crew when Crew Emergency Procedures. l Safety 2. l Ensure doorsill area has no debris & door safety strap fully retracted into the door frame Ø Upon ISM P/A.Safety & Emergency Procedures. occurs) l Ensure pax are seated l Ensure all toilets .General Procedures. Chapter 1. Chapter 2.Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 FP8 (R2) ISD OPS PART B Section 5 A330-300 (A33E) Page 9 Revision 2 30 SEP 15 Transit Ø Ensure regulations are observed Refer to ISD Operations Part B Cabin Crew Operating Manual . Chapter 1. as required Manual .clear of baggage/s n If door is open and passenger steps are not available.Safety & Emergency Procedures. secure the door with Door Warning Strap and ensure that the door is guarded by a Cabin Crew l Fuelling l Customs Ø Upon ISM advise. Refer to ISD Operations Part B Cabin Crew Operating as per Pre Take-Off Cabin Security checks Manual .General Procedures.

l Upon ISM advise. Ø Video checks for VIDEO Safety Demonstration l Upon ISM advise. carry out checks . UNCONTROLLED IF DOWNLOADED OR PRINTED . Ø Report to SP2 Emergency Equipment Checks completed Pre Take-Off Prior To Passenger Boarding Ø Set up newspaper trolley at L1 Ø Upon ISM advise. carry out Insecticide Spraying Refer to ISD Operations Part B Cabin Crew Operating procedures as required Manual . Chapter 3 and ISD Operations Part C Port and Hotel. check sound / picture quality & serviceability of PTVs / monitors (as applicable) .RHS Fwd JCL cabin l Report video status to SP2 Ø Cabin Cleaning checks / Dressing standards Refer to Chapter 1 Section 3. Harness Check serviceability.RHS Fwd JCL cabin l Report to SP2 checks completed and inform if any area/s require further cleaning Ø Ground preparation for service Refer to ISD Inflight Service Manual and Service Matrix.General Procedures.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 J1 (L1A) ISD OPS PART B Section 6 A330-300 (A33E) Page 1 Revision 2 30 SEP 15] J1 Pre Take-Off Emergency Equipment Checks (Conducted Upon Boarding An Aircraft) Ø Check l L1A Seat.

RHS Fwd JCL cabin l All closets / compts / stowage (C1CR.General Procedures. This should normally be carried out after caterers / cleaners / ground personnel are off the aircraft. S1CR.RHS Fwd JCL cabin Refer to ISD Operations Part B Cabin Crew Operating Manual . ensure no unauthorized Refer to ISD Operations Part B Cabin Crew Operating personnel onboard Manual . Chapter 1. l Greet & assist pax UNCONTROLLED IF DOWNLOADED OR PRINTED . Note: For flights ex-LHR and ex-FRA. to and from USA. S1R.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 J1 (L1A) ISD OPS PART B Section 6 A330-300 (A33E) Page 2 Revision 2 30 SEP 15] Pre Take-Off Cabin Security Checks The objective of Cabin Security checks is to carry out a thorough search to ensure no foreign or suspicious objects are onboard the aircraft. E2R) l All o/head compts l All seats including: n Behind the seats n Behind PTVs u Keep window seat PTVs deployed after check n Life jacket stowage n Literature pockets n Ottomans n Shoe lockers u Keep doors closed after check n Side cabinets n Side storages & water bottle holders n Table stowage Ø Report to SP2 Cabin Security Checks completed Pre Take-Off During Passenger Boarding Ø Boarding Position . Ø Upon ISM advise. Ø Carry out Cabin Security checks . Chapter 2.Safety & Emergency Procedures. Cabin Crew are not required to carry out Cabin Security checks.

Chapter 1.Safety & Emergency Procedures.FASTENED C. Ø Carry out Pax Headcount procedures when Refer to ISD Operations Part B Cabin Crew Operating required Manual . Shoe Lockers . Seat Back Areas .SEATED B. Chapter 1. Seats in TTL position . PCHs . Chapter 2. check / secure . Ø Upon ISM P/A for Safety Demonstration. Safety & Emergency Procedures.RHS Fwd JCL Refer to ISD Operations Part B Cabin Crew Operating cabin Manual .General Procedures. All Pax . Chapter 5.OFF G. Chapter 1.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 J1 (L1A) ISD OPS PART B Section 6 A330-300 (A33E) Page 3 Revision 2 30 SEP 15] Pre Take-Off Passenger Onboard Ø Carry out on-ground service Refer to ISD Inflight Service Manual and Service Matrix. Legrests . Safety & l VIDEO .STOWED E. n Patrol RHS Fwd JCL cabin & ensure window seat PTVs are deployed n If any PTVs / monitors malfunction: u Report to ISM u Carry out LIVE demo l Be alert to take up LIVE Safety Demo Position to physically point the nearest EXITS l LIVE Safety Demo Position .CLOSED UNCONTROLLED IF DOWNLOADED OR PRINTED .Safety & Emergency Procedures. Ø Provide CRD / Ext-Deactivation Seat Belt to pax Refer to ISD Operations Part B Cabin Crew Operating when appropriate Manual . Chapter 1.CLEARED H. PC Power “In Use” Lights .General Procedures.TTL INDICATOR GREEN or TTL INDICATOR VISIBLE I.STOWED F. CRD / Ext-Deactivation Seat Belts - FASTENED D. A.1st row RHS Fwd JCL Ø Upon ISM P/A. Seat Belts . position safety demo equipment in readiness for LIVE demo Ø Safety Demonstration Refer to ISD Operations Part B Cabin Crew Operating Manual .monitor video & P/A volume Emergency Procedures.

secure with seat belt & harness Pre Take-Off .CLEARED P.STOWED U. Cabin Clutters .Taxiing Ø L1A Seat Refer to ISD Operations Part B Cabin Crew Operating Manual . PEDs (Large) . Chapter 1. Exits / Aisles .CLOSED / LATCHED T.STOWED N.STOWED S. Baby Bassinets .Safety & Emergency Procedures. Side Cabinets .STOWED O. Surface of Ottomans . Side Storages & Water Bottle Holders - CLEARED L.CLOSED / LATCHED Q.TURNED OFF / STOWED V.CLEARED X. O/head Compts . Tables .Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 J1 (L1A) ISD OPS PART B Section 6 A330-300 (A33E) Page 4 Revision 2 30 SEP 15 J. NO SMOKING [Y. Hand Baggages . and carry out Silent Review. Closets / Stowage . l Cabin Crew must be seated with seat belt and harness fastened (except when performing safety-related duties).UP (request pax)] Ø Report to SP2 Pre Take-Off Checks completed Ø Take L1A Seat. PEDs Accessories / Cords .CLOSED K. PEDs (Small) . Stowage Tops .CLEARED R.OFF / "AIRPLANE MODE" W. Window Blinds .CLEARED M. until the seat belt sign is cycled and advised by ISM to commence after take-off duties UNCONTROLLED IF DOWNLOADED OR PRINTED .

Taxiing Ø Ensure pax are seated until "Fasten Seat Belt" sign is OFF Ø Remain in L1A Seat l Cabin Crew must remain in their crew seat. Ø Check / close / seal / lock as required l Bar carts / containers Refer to Cabin Crew Operational Checklist . Service Matrix and Inflight Sales Service Manual."Fasten Seat Belt" sign is ON Refer to ISD Operations Part B Cabin Crew Operating Manual . carry out Insecticide Spraying Refer to ISD Operations Part B Cabin Crew Operating procedures as required Manual .General Procedures. Ø Carry out inflight service Refer to ISD Inflight Service Manual. harness l Carry out Silent Review After Landing . Pre-Landing Ø Upon ISM P/A. except when performing safety related duties UNCONTROLLED IF DOWNLOADED OR PRINTED .General Procedures.General Procedures. Ø Upon ISM P/A.RHS Fwd JCL Refer to ISD Operations Part B Cabin Crew Operating cabin Manual .Safety & Emergency Procedures.Safety & Emergency Procedures. (as per Pre Take-Off Passenger Onboard) Ø Report to SP2 Pre-Landing Checks completed Ø Take L1A Seat. Chapter 3 and ISD Operations Part C Port and Hotel.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 J1 (L1A) ISD OPS PART B Section 6 A330-300 (A33E) Page 5 Revision 2 30 SEP 15] After Take-Off Ø TURBULENCE . check / secure . Chapter 1. Chapter 1. Chapter 1. Chapter 5. until the seat belt sign is turned OFF. Ø Carry out cabin-clearing task Ø Check / clean toilets as frequently as possible Refer to ISD Operations Part B Cabin Crew Operating Manual . with their seat belt and harness fastened. l Carry out Safety checks l Report to Section Leader accordingly Ø Observe cabin temperature and report to ISM / SP if cabin temperature adjustment is required Ø Set up Baby Bassinet if required Refer to ISD Operations Part B Cabin Crew Operating Manual .Bar Responsibility Chart. secure with seat belt.

clear of baggage/s n If door is open and passenger steps are not available. hand to ISM and inform where it was found Ø Collect & stow CRD / Ext-Deactivation Seat Belts Ø Report to SP2 After Landing Checks completed Transit Ø Ensure regulations are observed Refer to ISD Operations Part B Cabin Crew Operating Manual . ISD Operations Part C Port and Hotel. Chapter 2. l Seats (incl behind & under the seats).Safety & Emergency Procedures. o/head compts. 4. Chapter 1. side storages & water bottle holders.General Procedures. ottomans. secure the door with Door Warning Strap and ensure that the door is guarded by a Cabin Crew l Fuelling l Customs UNCONTROLLED IF DOWNLOADED OR PRINTED . Refer to ISD Operations Part B Cabin Crew Operating RHS Fwd JCL cabin Manual . n No smoking n Exits and aisles . l Safety 2.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 J1 (L1A) ISD OPS PART B Section 6 A330-300 (A33E) Page 6 Revision 2 30 SEP 15] After Landing . shoe lockers. closets / stowage & toilets l If left articles found.Seat Belt Sign Off Before Passenger Disembarkation Ø Disembarkation Position .L1 Door area l Bid farewell to pax After Passenger Disembarkation Ø Carry out After Landing checks for left articles . side cabinets. literature pockets.

as required Manual . Chapter 1.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 J1 (L1A) ISD OPS PART B Section 6 A330-300 (A33E) Page 7 Revision 2 30 SEP 15] Ø Upon ISM advise. occurs) l Ensure pax are seated l Ensure all toilets . Safety & (Applicable to Inbound Crew when Crew change Emergency Procedures.UNOCCUPIED Ø Upon ISM P/A. carry out Cabin Security checks - as per Pre Take-Off Cabin Security checks (Applicable to Outbound Crew when Crew change occurs) Ø Report to SP2 Cabin Security Checks completed Reverse side blank UNCONTROLLED IF DOWNLOADED OR PRINTED . Chapter 2. carry out Transit Pax Refer to ISD Operations Part B Cabin Crew Operating Headcount procedures.General Procedures.

Demonstration Kit l Centre Doghouse A. Chapter 1 l R3 Door Mode Selector in "DISARMED" and 2.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Y1 (R3) ISD OPS PART B Section 7 A330-300 (A33E) Page 1 Revision 2 30 SEP 15] Y1 Pre Take-Off Emergency Equipment Checks (Conducted Upon Boarding An Aircraft) Ø Check Refer to ISD Operations Part B Cabin Crew Operating Manual .Safety & Emergency Procedures. Harness Check serviceability. H2O B. check sound / picture quality & serviceability of PTVs / monitors (as applicable) . O2 x2 C. Torch l Stowage Next to R3 Seat A. Manual Release Tool C. Body Bag Ø Report to FP6 Emergency Equipment Checks completed Pre Take-Off Prior To Passenger Boarding Ø Video checks for VIDEO Safety Demonstration l Upon ISM advise. Biohazard Kit B. l R3 Seat Area / Compt A. Life Jacket B. PBE l O/head Compt Fwd of Door A.RHS Fwd YCL cabin l Report video status to FP6 UNCONTROLLED IF DOWNLOADED OR PRINTED . with safety pin inserted & red streamer visible l R3 Seat.

Cabin Crew are not required to carry out Cabin Security checks. to and from USA. Ø Carry out Cabin Security checks . ensure no unauthorized Refer to ISD Operations Part B Cabin Crew Operating personnel onboard Manual .RHS Fwd YCL cabin l All o/head compts l All seats including: n Amenity storages n In-arm table stowage n Life jacket stowage n Literature pockets l Doghouses (behind last row) l Toilets L52. carry out checks . Pre Take-Off Cabin Security Checks The objective of Cabin Security checks is to carry out a thorough search to ensure no foreign or suspicious objects are onboard the aircraft.RHS Fwd YCL cabin l Report to FP6 checks completed and inform if any area/s require further cleaning Ø Ground preparation for service Refer to ISD Inflight Service Manual and Service Matrix. L54 & L62 n Cabinets n Compt under sink n Receptacles n Trash bin l R3 Seat Ø Report to FP6 Cabin Security Checks completed UNCONTROLLED IF DOWNLOADED OR PRINTED . l Upon ISM advise.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Y1 (R3) ISD OPS PART B Section 7 A330-300 (A33E) Page 2 Revision 2 30 SEP 15] Ø Cabin Cleaning checks / Dressing standards Refer to Chapter 1 Section 3.Safety & Emergency Procedures. This should normally be carried out after caterers / cleaners / ground personnel are off the aircraft. Chapter 1. Note: For flights ex-LHR and ex-FRA. Ø Upon ISM advise.

Chapter 2.General Procedures. Chapter 1. Safety & Emergency Procedures. newspapers. remove & stow Safety Pin & Red Streamer l Move mode selector to “ARMED” Ø Cross check L3 Door to ensure l Door locking indicator show "LOCKED" l Mode selector in “ARMED” l Safety Pin & Red Streamer stowed Ø Give “thumbs up” confirmation signal to Y2 Ø Upon ISM P/A for Safety Demonstration. Chapter 1. Chapter 2.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Y1 (R3) ISD OPS PART B Section 7 A330-300 (A33E) Page 3 Revision 2 30 SEP 15] Pre Take-Off During Passenger Boarding Ø Boarding Position . Chapter 2.LHS Aft JCL cabin Refer to ISD Operations Part B Cabin Crew Operating Manual . Ø Provide CRD / Ext-Deactivation Seat Belt to pax Refer to ISD Operations Part B Cabin Crew Operating when appropriate Manual .R3 Door Manual . in JCL cabin as instructed Pre Take-Off Passenger Onboard Ø Carry out on-ground service Refer to ISD Inflight Service Manual and Service Matrix. Ø Carry out Pax Headcount procedures when Refer to ISD Operations Part B Cabin Crew Operating required Manual . towels etc. position safety demo equipments in readiness for LIVE demo UNCONTROLLED IF DOWNLOADED OR PRINTED . Ø Upon ISM P/A. l Ensure that the door locking indicator show “LOCKED” l Lift access cover.Safety & Emergency Procedures.General Procedures. carry out door procedures for Refer to ISD Operations Part B Cabin Crew Operating departure .Safety & Emergency Procedures. l Greet & assist pax l Offer welcome drinks.

Tables / Cup Holders .DOWN F. Hand Baggages . Chapter 5.CLEARED E.monitor video & P/A volume Emergency Procedures. Safety & l VIDEO .OFF H. STOWED / LATCHED K. CRD / Ext-Deactivation Seat Belts - FASTENED D. check / secure .CLEARED L.STOWED / LATCHED G. PCHs . Doghouses .CLEARED N.General Procedures.FASTENED C. Chapter 1. Armrests .SEATED B. n Patrol RHS Fwd YCL cabin n If any PTVs / monitors malfunction: u Report to ISM u Carry out LIVE demo l Be alert to take up LIVE Safety Demo Position to physically point the nearest EXITS l LIVE Safety Demo Position .RHS Fwd YCL Refer to ISD Operations Part B Cabin Crew Operating cabin Manual . Cabin Clutters . Amenity Storages . Chapter 1. PC Power “In Use” Lights .STOWED UNCONTROLLED IF DOWNLOADED OR PRINTED . Seat Belts . Seat Backs . Exits / Aisles .1st row RHS Fwd YCL Ø Upon ISM P/A.STOWED / LATCHED J.CLOSED / LATCHED M.UPRIGHT I. All Pax . A. Baby Bassinet Tables .[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Y1 (R3) ISD OPS PART B Section 7 A330-300 (A33E) Page 4 Revision 2 30 SEP 15] Ø Safety Demonstration Refer to ISD Operations Part B Cabin Crew Operating Manual .Safety & Emergency Procedures.

secure with seat belt & harness Pre Take-Off . Toilets L52. UNCONTROLLED IF DOWNLOADED OR PRINTED .TURNED OFF / STOWED R.STOWED Q.UNOCCUPIED & CLOSED T.Bar Responsibility Chart.General Procedures.Safety & Emergency Procedures. PEDs (Small) .OFF / "AIRPLANE MODE" S. l Assist inflight sales as appropriate Ø Carry out cabin-clearing task Ø Check / clean toilets as frequently as possible Refer to ISD Operations Part B Cabin Crew Operating Manual . l Cabin Crew must be seated with seat belt and harness fastened (except when performing safety-related duties). Service Matrix and Inflight Sales Service Manual.Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Y1 (R3) ISD OPS PART B Section 7 A330-300 (A33E) Page 5 Revision 2 30 SEP 15 O.CLOSED / LATCHED P."Fasten Seat Belt" sign is ON Refer to ISD Operations Part B Cabin Crew Operating Manual . Ø Carry out inflight service Refer to ISD Inflight Service Manual. PEDs Accessories / Cords . PEDs (Large) . Chapter 1. NO SMOKING [U. until the seat belt sign is cycled and advised by ISM to commence after take-off duties After Take-Off Ø TURBULENCE . Chapter 1. Ø Check / close / seal / lock as required l Bar carts / containers Refer to Cabin Crew Operational Checklist . Window Blinds . and carry out Silent Review.Taxiing Ø R3 Seat Refer to ISD Operations Part B Cabin Crew Operating Manual .Safety & Emergency Procedures.General Procedures. Chapter 5. L54 & L62 .UP (request pax)] Ø Report to FP6 Pre Take-Off Checks completed Ø Take R3 Seat. O/head Compts . l Carry out Safety checks l Report to Section Leader accordingly Ø Observe cabin temperature and report to ISM / SP if cabin temperature adjustment is required Ø Set up Baby Bassinet if required Refer to ISD Operations Part B Cabin Crew Operating Manual . Chapter 1.

[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Y1 (R3) ISD OPS PART B Section 7 A330-300 (A33E) Page 6 Revision 2 30 SEP 15] Pre-Landing Ø Upon ISM P/A.Safety & Emergency Procedures. secure with seat belt & harness l Carry out Silent Review After Landing .R3 Door area l Bid farewell to pax UNCONTROLLED IF DOWNLOADED OR PRINTED . l Lift access cover l Move mode selector to “DISARMED” l Insert Safety Pin. except when performing safety related duties After Landing .R3 Door Manual .RHS Fwd YCL Refer to ISD Operations Part B Cabin Crew Operating cabin Manual . ensure Red Streamer visible Ø Cross check L3 Door to ensure l Mode selector in “DISARMED” l Safety Pin inserted & Red Streamer visible Ø Give “thumbs up” confirmation signal to Y2 Ø Disembarkation Position . with their seat belt and harness fastened. check / secure .Safety & Emergency Procedures.Seat Belt Sign Off Before Passenger Disembarkation Ø Upon ISM P/A. until the seat belt sign is turned OFF.Taxiing Ø Ensure pax are seated until "Fasten Seat Belt" sign is OFF Ø Remain in R3 Seat l Cabin Crew must remain in their crew seat. Ø Check R3 Door l Mode selector in “ARMED” Ø Report to FP6 Pre-Landing Checks completed Ø Take R3 Seat. Chapter 1. Chapter 2. carry out door procedures for Refer to ISD Operations Part B Cabin Crew Operating arrival . (as per Pre Take-Off Passenger Onboard) 2.

ISD Operations Part C Port and Hotel. literature pockets. closets / stowage & toilets l If left articles found. l Seats (incl under the seats).General Procedures. occurs) l Ensure pax are seated l Ensure all toilets . Refer to ISD Operations Part B Cabin Crew Operating RHS Fwd YCL cabin Manual . n No smoking n Exits and aisles . o/head compts. 4. Chapter 1. as required Manual . Chapter 1. Safety & (Applicable to Inbound Crew when Crew change Emergency Procedures. l Safety 2.General Procedures.clear of baggage/s n If door is open and passenger steps are not available.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Y1 (R3) ISD OPS PART B Section 7 A330-300 (A33E) Page 7 Revision 2 30 SEP 15] After Passenger Disembarkation Ø Carry out After Landing checks for left articles .UNOCCUPIED Ø Upon ISM P/A. Chapter 2. secure the door with Door Warning Strap and ensure that the door is guarded by a Cabin Crew l Fuelling l Customs Ø Upon ISM advise. amenity storages. Chapter 2. carry out Cabin Security checks - as per Pre Take-Off Cabin Security checks (Applicable to Outbound Crew when Crew change occurs) Ø Report to FP6 Cabin Security Checks completed Reverse side blank UNCONTROLLED IF DOWNLOADED OR PRINTED . carry out Transit Pax Refer to ISD Operations Part B Cabin Crew Operating Headcount procedures. hand to ISM and inform where it was found Ø Collect & stow CRD / Ext-Deactivation Seat Belts Ø Report to FP6 After Landing Checks completed Transit Ø Ensure regulations are observed Refer to ISD Operations Part B Cabin Crew Operating Manual .Safety & Emergency Procedures.

with safety pin inserted & red streamer visible l L3 Seat. l L3 Seat Area / Compt A.LHS Fwd YCL cabin l Report video status to FP6 UNCONTROLLED IF DOWNLOADED OR PRINTED . PBE l O/head Compt Fwd of Door A. Chapter 1 l L3 Door Mode Selector in "DISARMED" and 2.Safety & Emergency Procedures. Torch l Stowage Next to L3 Seat A.Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Y2 (L3) ISD OPS PART B Section 8 A330-300 (A33E) Page 1 Revision 2 30 SEP 15 Y2 Pre Take-Off Emergency Equipment Checks (Conducted Upon Boarding An Aircraft) Ø Check Refer to ISD Operations Part B Cabin Crew Operating Manual . FireSock Kit [] Ø Report to FP6 Emergency Equipment Checks completed Pre Take-Off Prior To Passenger Boarding Ø Video check for VIDEO Safety Demonstration l Upon ISM advise. Life Jacket C. O2 x2 B. Harness Check serviceability. BCF B. check sound / picture quality & serviceability of PTVs / monitors (as applicable) . Manual Release Tool D. Pocket Mask and Gloves Kit E. First Aid Kit l Centre Doghouse A. Demonstration Kit B.

carry out checks . Cabin Crew are not required to carry out Cabin Security checks. This should normally be carried out after caterers / cleaners / ground personnel are off the aircraft. Ø Carry out Cabin Security checks . ensure no unauthorized Refer to ISD Operations Part B Cabin Crew Operating personnel onboard Manual . l Upon ISM advise.LHS Fwd YCL cabin l All o/head compts l All seats including: n Amenity storages n In-arm table stowage n Life jacket stowage n Literature pockets l Doghouses (behind last row) l Toilets L53 & L61 n Cabinets n Compt under sink n Receptacles n Trash bin l L3 Seat Ø Report to FP6 Cabin Security Checks completed UNCONTROLLED IF DOWNLOADED OR PRINTED . Note: For flights ex-LHR and ex-FRA. to and from USA.Safety & Emergency Procedures.[Normal Crew Complement Cathay Pacific Airways Limited Chapter 2 Y2 (L3) ISD OPS PART B Section 8 A330-300 (A33E) Page 2 Revision 2 30 SEP 15] Ø Cabin Cleaning checks / Dressing standards Refer to Chapter 1 Section 3. Ø Upon ISM advise. Pre Take-Off Cabin Security Checks The objective of Cabin Security checks is to carry out a thorough search to ensure no foreign or suspicious objects are onboard the aircraft.LHS Fwd YCL cabin l Report to FP6 checks completed and inform if any area/s require further cleaning Ø Ground preparation for service Refer to ISD Inflight Service Manual and Service Matrix. Chapter 1.

l Ensure that the door locking indicator show “LOCKED” l Lift access cover. Chapter 1.Safety & Emergency Procedures. Chapter 2. Ø Upon ISM P/A. l Greet & assist pax Pre Take-Off Passenger Onboard Ø Carry out on-ground service Refer to ISD Inflight Service Manual and Service