Assessment B- correct questions for Thailand/Asia project

1.NAME OF TOUR OPERATOR

CONTIKI HOLIDAYS

2.NAME OF TOUR
ASIAN ADVENTURE

3. TOUR CODE
NONE

4. WHAT IS THE COST OF THE TOUR?

$2129

5. STYLE
DISCOVERY PLUS

6.What countries will they be visiting?

THAILAND, LAOS, AND CAMBODIA

7. A BRIEF OVERVIEW OF THE TOUR

Giving Alms to monks Luang Prabang

Dinner at Friends restaurant Phnom Penh

Option of a Thai Cooking Class out in the rice fields of Chiang Mai

Spend time in Thailand, Laos and Cambodia only, for those who dont have Vietnam on their
bucket list

2 included flights to get you where you need to be faster so you can see more

Travel on private coaches and local transport

Great standard of accommodation incorporating local experiences such as the overnight train
to Chiang Mai, and slow boat from Thailand to Laos in comfort and at a relaxing pace

Perfect mix of culture, iconic sights and chill out time

8.DATE AND PLACE OF DEPARTURE

15 JUNE 2016 -BANGKOK

9.DATE AND PLACE OF END OF TOUR

29 JUNE 2016 SIEM REAP

10.How many nights is the cruise?

13 NIGHTS ACCOMODATION
11.DESCRIBE THE ACCOMODATION STYLE OR STYLES?

13 nights accommodation: 11 nights in 3-star hotels, 1 night in a guesthouse, 1 night on an

overnight train

12.WHAT MEALS ARE INCLUDED?

17 meals: 13 breakfasts, 2 lunches & 2 dinners

13.DAY BY DAY ITINERARY

1 ARRIVE BANGKOK
2 BANGKOK TO CHIANG MAI
3 CHIANG MAI
4 CHIANG MAI TO CHIANG RAI
5 CHIANG RAI TO PAKBENG
6 PAKBENG TO LUANG PRABANG
7 LUANG PRABANG
8 LUANG PRABANG TO VANG VIENG
9 VANG VIENG
10 VANG VIENG TO VIENTIANE
11 VIENTIANE TO PHNOM PENH
12 PHNOM PENH TO SIEM REAP
13 SIEM REAP
14 DEPART SIEM REAP
 14. IS THERE A PLACE WHERE THE TOUR STAYS FOR MORE THAN 1 NIGHT?
IF SO NAME THEM
No

15. ARE THERE ANY SIDE TOURS INCLUDED IN THE PRICE?

Long-tail boat tour of the waterways and canals in Bangkok on day 2

Explore a local night bazaar in Chiang Rai on day 4

16. WHAT ARE THE HIGHLIGHTS OF THE TOUR?

Spend time in Thailand, Laos and Cambodia only, for those who dont have Vietnam on their
bucket list
2 included flights to get you where you need to be faster so you can see more
Travel on private coaches and local transport
Great standard of accommodation incorporating local experiences such as the overnight train
to Chiang Mai, and slow boat from Thailand to Laos in comfort and at a relaxing pace
Perfect mix of culture, iconic sights and chill out time

17. WHAT ARE THE UNIQUE EXPERIENCES INCLUDED

Giving Alms to monks Luang Prabang

Dinner at Friends restaurant Phnom Penh

Option of a Thai Cooking Class out in the rice fields of Chiang Mai

18. WHAT IS THE DEPOSIT AMOUNT AND WHEN IS FINAL BALANCE DUE?

You only need a US$200 deposit to book and pay in full 45 days before you travel.

19. WAT SECTION OF THE CONTILI WEBSITE WOULD YOU SUGGEST THE
CLIENT VISIT TO GET MORE INFORMATION ON THE TOUR?

THE CLIENT CAN GO THE WEBSITES OVERVIEW AND REVIEWS SECTION TO GET
MORE INFORMATION ON THE TOUR.

20.GIVE YOUR OPINION OF HOW THE LIVE CHAT ON THE CONTIKI

WEBSITE WOULD BE USEFUL TO A PROSPECTIVE CLIENT?

1. LIVE CHAT IS CONVENIENT FOR CUSTOMERS

2.LIVE CHAT CUTS DOWN ON EXPENSES.
3.LIVE CHAT CAN INCREASE EXCELLENCE IN PROVIDING CUSTOMER SERVICE.
4. LIVE CHAT CAN MAKE BETTER COMMUNICATION BETWEEN CLIENTS AND THE
SERVICE PROVIDER.

SOURCE: http://www.contiki.com/destinations/asia/tours/221-asian-
adventure#tour-page--check-availability