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MAHINDRA W201 INFOTAINMENT REDESIGN

PROPOSAL
Visteon India Design Studio
28 Feb, 2013
Strictly Private and Confidential
Mahindra W201
Infotainment Redesign"
IN#CAR'INFOTAINMENT'REDESIGN'PROCESS'
Understand*the*Vehicle**
Understand*Infotainment*Features*and*Requirements*
Observe*the*Exis?ng*System*
Infotainment*interface*screens*on*monitor*
Infotainment*Interface*on*Kiosk*at*the*studio*
Infotainment*System*and*Steering*controls*in*the*vehicle**
Iden?fy*Improvement*Areas*
Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
Discuss*Constrains*with*SoPware*Development*Team*and*Finalize*Changes*
Screens*Redesign*
Understand*the*Vehicle**
Understand*Infotainment*Features*and*Requirements*

Vehicle'
T Cheetah*Theme*
T Interiors*with*red*illumina?on*
*
Infotainment'System'Interface''
Requirements'
T Flat*
T No*3D*
T More*Text,*Less*icons*
T Red*Theme*

Infotainment'System'Features'same'as'
the'exisCng'system'
*
Observe*the*Exis?ng*System*
Observa?on*was*done*on**
Infotainment*interface*screens*on*monitor*
Infotainment*Interface*on*Kiosk*at*the*studio*
Infotainment*System*and*Steering*controls*in*
the*vehicle**
*
Observe*the*Exis?ng*System*
We* observed* the* system* to* understand* User*
Interac?on* and* Experience* concerns* in* the*
system* architecture,* func?onality* and* visual*
design.**
*
*

* SYSTEM*
*

ARCHITECTURE* FUNCTIONALITY* VISUAL*DESIGN*


Observe*the*Exis?ng*System*
We*designed*a*roadmap*
of*the*system*architecture*
to*understand*informa?on*
content,*network*and*
control.****
*

*
*
Observe*the*Exis?ng*System*
Observe*the*Exis?ng*System*
Iden?fy*Improvement*Areas*
We*used*set*of*Interac?on*Design*Criteria*as*men?oned*
below*to*understand,*categorize*and*document*concerns*
observed*in*the*current*infotainment*system.**
*

Ease*of* Ease*of*
Ease*of*Reading*
Understanding* Interac?on*

T*Architecture,*Logic* T*Colors,*Emphasis,** T*Control*type*and*


T*Mental*Model* T*Ac?veTPassive** func?onality*
T*Content*Informa?on* T*Font*style*and*size* T*AudioTVisual*Feedback*
T*Ac?veTInac?ve*Areas* T*Composi?on* T*Recovery**
T* Viewing* angle* and* T*Forgiveness*
reec?ons*in*vehicle**
Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
We* documented* User* Experience* Concerns*
observed* in* each* screen* and* brainstormed*
possible*solu?ons.**
*
Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
*
Home Screen And Status Bar Understandability
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USE'OF'COLORS'
The*colors*can*make*the*user*to*take*more*?me*to*
interact*rather*than*at*a*glance.*The*brown*and/or*
black*colored*bars*can*be*perceived*as*inac?ve*
buaons.*
All'the'bars'with'same'colors'could'avoid'any'
confusion.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Home Screen And Status Bar Readability
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LAYOUT'OF'STATUS'BAR'ELEMENTS'
The*size*of*informa?on*displayed*is*less*in*eort*to*
accommodate*a*lot*of*informa?on.*This*results*in*
cluaered*layout.*
Climate'control'InformaCon'can'be'grouped'and'the'
font'size'can'be'increased.'Importance'of'informaCon'
like'ID3'tags,'phone'baSery'and'phone'network'can'
be'revised.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Home Screen And Status Bar Interaction with controls
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FEEDBACK'ON'PRESSING'THE'BUTTONS'
The*feedback*is*given*when*buaon*is*pressed.*
The'feedback'should'be'given'when'buSon'is'
released.'
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INEFFECTIVE'BUTTON'SHAPE'IN'STATUS'BAR'
The*slanted*edges*of*buaons*in*status*bar*can*lead*to*
wrong*selec?on*of*buaons*because*overall*selec?on*
area*is*reduced.*
The'buSons'should'either'be'bigger'or'have'
rectangular/'square'shape'for'most'eecCve'
funcConality'and'usage.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Menu > General Settings Understandability
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CONFUSION'DUE'TO'IDENTICAL'CONTROLS''
The*arrow*to*indicate*selected*menu*op?on*is*iden?cal*
to*PreviousTNext*controls*on*the*music*screen.**
Strong'color'contrast'of'background'as'well'as'font'
color'can'be'used'to'dierenCate'selected'and'
unselected'menu'opCons.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Menu > General Settings Readability
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USE'OF'COLORS'
Excessive*usage*of*red*color*can*distract*a*driver.*Low*
contrast*in*color*paleae*makes*it*dicult*to*read.*
The'usage'of'red'should'be'opCmum'to'enhance'
readability'and'avoid'driver'distracCon.'
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CONDENSED'FONTS'AND'SHORT'FORMS'OF'TITLES'
Use*of*condensed*fonts*and*short*forms*to*
accommodate*all*the*data*in*the*given*space*are*
reducing*readability.**
Change'in'buSon'type'will'give'more'space'and''allow'
to'avoid'use'of'condensed'fonts'and'short'forms'of'
Ctles.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Menu > General Settings Interaction with Controls
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INEFFECTIVE'SWITCH'BUTTON'TYPE'
To*on*and*O*or*switch*between*Languages*two*
buaons*are*given,*which*occupies*a*lot*of*space*and**
therefore*are*ineec?ve.*
These'controls'can'be'replaced'by'single'toggle'
switches.'
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MALFUNCTION'OF'RESET'FACTORY'SETTINGS'
BUTTON'
Reset*factory*sedngs*buaon*is*not*func?oning.*
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INACTIVE'VR'LANGUAGE'
Some?mes*VR*Languages*is*shown*inac?ve.*
It'should'be'acCve'opCon'once'the'system'is'booted.*
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Menu > Clock Settings Understandability
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YEAR'SETTING'
In*the*year*sedngs*the*value*decreases*to*2100*from*2011*
(current*year).*
The'year'should'decrease'to'2010'from'2011.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Menu > Clock Settings Interaction with Controls
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FEEDBACK'ON'PRESSING'TIME'FORMAT'BUTTON'
When*Time*Format*toggle*buaon*is*pressed,*it*does*
not*remain*red*while*the*buaon*is*pressed.*
While'buSons'are'pressed'they'should'be'in'state'of'
pressed'buSons.'When'buSons'are'released'the'
value'and'state'will'change.'
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INCREMENT#DECREMENT'BUTTON'TYPE'
Arrow*buaons*to*increase*and*decrease*Date*and*Time*
values*are*ineec?ve.*One*has*to*press*15*?mes*to*go**
from*31st*to*15th**and*30*?mes*to*jump*from*29*to*00*in*
minutes.*
These'Cme'and'date'se\ng'opCons'can'be'controlled'
by'scrolling.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Menu > Clock Settings Interaction with Controls
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INCONSISTENT'CONTROLS'
The*switch*on*and*o*Sync*to*GPS*a*checkbox*is*used*
unlike*other*ONTOFF*buaon.**
Everywhere'a'toggle'switch'for'ON#OFF'(same'as'
shown'in'general'Se\ngs)'can'be'given.'
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DONE'BUTTON'
Done*buaon*to*save*the*sedngs*is*given*in*the*clock**
sedngs*only*which*is*crea?ng*inconsistency.*Giving**
done*buaon*to*save*the*changes*only*in*this*screen*is**
unnecessary.*
Changes'made'can'be'saved'by'the'system'before'
jumping'to'any'other'screen.''
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Menu > Tuner Settings Readability
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TOO'MUCH'OF'INFORMATION#'CONDENSED'FONTS'
Use*of*condensed*fonts*to*accommodate*all*the*data*
in*the*given*space*are*reducing*readability.**
Change'in'buSon'type'will'give'more'space'and''allow'
to'avoid'use'of'condensed'fonts'of'Ctles.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Menu > Tuner Settings Interaction with Controls
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INEFFECTIVE'SWITCH'BUTTON'TYPE'
To*on*and*O*or*switch*sensi?vity*two*buaons*
are*given,*which*occupies*too*much*space*and*
therefore*making*the*screen*look*cluaered.*
These'controls'can'be'replaced'by'single'toggle'
switches.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Menu > Tuner Settings > PTY Seek Interaction with Controls
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PTY'SEEK'MALFUNCTIONING'
When*Radio*is*already*seeking*a*sta?on*PTY*Seek*
func?on*is*not*working*properly.*It*allows*mul?ple*
selec?on*and*doesnt*not*jump*to*seek*any*program.*
While'radio'is'seeking'a'program'PTY'Seek'buSon'in''
Tuner'se\ngs'should'be'disabled.'
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FULL#SCREEN'POP#UP'
Full*screen*popTup*gives*a*very*sudden*transi?on.**
The'pop#up'screen'size'can'be'reduce'for'smoother''
transiCon.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Menu > Bluetooth Settings Understandability
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DISCOVER'BUTTON'NAME'
The*Discover*name*can*be*interpreted*as*a*buaon*
to*discover/scan*a*Bluetooth*devices.*In*reality*the*
buaon*makes*the*system*traceable*by*other*devices.*
Changing'buSons'name'to'Visible'will'convey'the'
funcConality'of'the'buSon.'It'should'also'change'its''
state'to'Invisible'acer'60'seconds.'
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UP#DOWN'BUTTONS'FOR'SCROLLING'
The*design*of*Up*and*Down*Buaons*is*confusing.*A*
rst*?me*user*may*think*that*it*is*for*scrolling*through*
Menu*op?ons.*
The'design'of'Up#Down'BuSon'should'be'improved,'
so'that'user'can'relate'its'usage'with'Manage/AcCve'
Devices.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Menu > Bluetooth Settings Interaction with Controls
INEFFECTIVE'WAY'TO'DELETE'DEVICE'
Checkbox*might*be*mistaken*for*a*deselect*func?on.*
Here*it*is*used*to*delete*paired*devices.*
The'delete'buSon'can'be'used'to'delete'for''beSer''
understanding.'
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USE'OF'ADD'BUTTON'
The*Add*buaon*is*given*to*add*a*device.*In*the*list*of**
Paired*devices,*they*have*given*text*Add*a*device.**
It*is*redundant.*
The'text'of'Add'a'device'can'be'converted'into''
a'buSon'
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FEEDBACK'ON'TURNING'OFF'THE'BLUETOOTH'
APer*turning*o*the*Bluetooth,*the*screen*jumps*to**
ac?ve*music*screen*immediately.*
The'screen'should'stay'on'Bluetooth'se\ngs'and'
show'inacCvated'Bluetooth'status.'It'gives'visual'
feedback'to'the'user.''
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Menu > Bluetooth Settings Interaction with Controls
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Division'Of'Controls'Into'Two'Categories'ACTIVE'
DEVICES'and'MANAGE'
Both'the'controls'can'be'added'into'one'which'is'
more'eecCve.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Menu > Sound Settings Understandability
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ACRONYMS/SHORT'FORMS'OF'TITLES'
Short*forms*are*used*to*accommodate*all*the*data*in*
the*given*space.*A*regular*user*might*not*be*able*to*
understand*the*acronyms/*short*forms.**
Using'full'forms'of'the'lesser'known'acronyms'will'
increase'understandability.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Menu > Sound Settings Readability
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INCONSISTENT'LAYOUT'
PopTup*screen*given*to*change*volume*sedng*is**
inconsistent.*
Volume'se\ngs'can'be'incorporated'in'the'same'
screen'as'the'sound'se\ngs.*
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Menu > Sound Settings Interaction with Controls
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INCREMENT#DECREMENT'BUTTON'TYPE'
Increment*and*decrement*of*the*values*or*shiPing**
from*leP*to*right*can*be**also*requires*more*eort*with*
the*given*controls.*
They'can'be'controlled'by'scrolling'more'eecCvely.''
This'can'be'applicable'to'volume'se\ngs'also.'
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INEFFECTIVE'SWITCH'BUTTON'TYPE'WITH'SHORT'
FORM'OF'TITLE'
To*switch*between*Automa?c*Volume*Control*four**
buaons*are*given.*
These'controls'can'be'replaced'by'single'toggle''
switches.'
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INCONSISTENT'LAYOUT'
PopTup*screen*given*to*change*volume*sedng*is**
inconsistent.*
Volume'se\ngs'can'be'incorporated'in'the'same'
screen'as'the'sound'se\ngs.*
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Music > CD Readability
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BUTTON'COLOR'SAME'AS'BACKGROUND'
PlayTPause*buaon*is*of*the*same*color*as*background.**
This*makes*it*dicult*for*users*to*iden?fy*the*buaon.**
It*is*also*dierent**from*other*switch*buaons*which**
leads*to*inconsistency*in*the*layout.*
The'buSon'color'can'be'changed'and'made'
consistent'with'other'switch'buSons.'
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HIGHLIGHT'OF'SELECTED'BUTTON'
The*selected*buaons*are*not*highlighted*clearly*to*
easily*dieren?ate*between*selected*and*unselected*
op?ons.*
The'buSon'and'font'colors'can'be'changed'and'made'
consistent.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Music > CD Readability
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UNAVAILABLE'MUSIC'SOURCES'
Unavailable*music*sources*are*not*inac?vated*in*the*
LeP*side*menu.*
When'a'music'source'is'unavailable,'it'can'be'shown''
with'inacCve'buSon.'Bluetooth'can'be'shown'
acCvated'all'the'Cme,'so'that'user'can'jump'to'
pairing'setup.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Music > CD Understandability
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CONFUSION'DUE'TO'IDENTICAL'CONTROLS''
PreviousTNext*controls*on*the*music*screen*is*iden?cal*
to*the*arrow*to*indicate*selected*menu*op?on.**
The'placement'of'Previous#Next'controls'can'be'
changed'to'avoid'confusion.*
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ACRONYMS/SHORT'FORMS'OF'TITLES'
Short*forms*are*used*to*accommodate*all*the*data*in*
the*given*space.*A*regular*user*might*not*be*able*to*
understand*the*acronyms/*short*forms.**
Using'full'forms'or'icons'of'the'lesser'known'
acronyms'will'increase'understandability.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Music > List Understandability
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INCONSISTENT'LAYOUT'
The*placement*and*alignment*of*music*menu*op?ons*
is*dierent*for*this*par?cular*screen.*
The'placement'and'alignment'should'be'consistent.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Music > List Interaction with Controls
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INADEQUATE'CONTROL'
UpTDown*buaons*to*browse*a*long*list*of*music*les*
can*demand*a*lot*of*eort.*
Scrolling'through'media'les'should'be'controlled''
By'rotary'knob'scrolling.'Jumping'through'alphabets''
can'also'be'helpful'for'users.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Music > List Interaction with Controls
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CONFUSION'DUE'TO'IDENTICAL'CONTROLS''
Back*buaon*to*go*back*to*the*root*is*iden?cal*with**
the*arrow*to*indicate*selected*menu*op?on.*
The'path'text'can'be'converted'into'buSons'to'go'
back'to'root'folders.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Radio (AM1) Interaction with Controls
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CONFUSION'DUE'TO'IDENTICAL'CONTROLS''
PreviousTNext*controls*on*the*music*screen*is*iden?cal*
to*the*arrow*to*indicate*selected*menu*op?on.**
The'buSon'design'of'Previous#Next'controls'can'be''
changed'to'avoid'confusion.*
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TECHNICAL'TITLE'
A*layman*user*may*not*understand*the*meaning*of**
technical*?tle*for*the*buaon*Band.*
There'should'be'toggle'buSon'to'switch'between'
bands.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Radio ( Auto FM ) Interaction with Controls
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LACK'OF'MAPPING'BETWEEN'DISPLAY'AND'
HARDWARE'CONTROL'
PreviousTNext*buaons*are*shown*with*single*arrow*on*
the*display*screen*while*they*are*shown*with*double*
arrows*on*the*hardware*keys.*
Previous#Next'BuSon'on'the'screen'can'be'shown'
with'double'arrows'as'hardware'can'not'be'changed.'
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SEARCH'AUTOMATICALLY'BUTTON'TYPE'AND'TITLE'
Search'AutomaCcally'buSon'Ctle'shout'be'Auto'
Search'and'toggle'ON#OFF'buSon'should'be'given'
instead'of'a'checkbox.''
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Radio ( Auto FM ) Interaction with Controls
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INADEQUATE'CONTROL'
UpTDown*buaons*to*browse*a*long*list*of*contacts*
can*demand*a*lot*of*eort.*
Scrolling'through'contacts'should'be'controlled'by'
Rotary'knob'scrolling.'Jumping'through'alphabets'can''
also'be'a'helpful'for'users.'
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UNAVAILABLE''PHONE'OPTIONS'
When*no*device*is*paired*Phone*op?ons*like*Call*
Log,*Contacts,*Keypad,*SMS*are*not*inac?ve.*
When'no'device'is'connected'unavailable'phone''
opCons'should'be'inacCve.'
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LONG'PRESS'ON'777/888'FOR'ALPHABETICAL'
SELECTION'
One*has*to*long*press*on*777/888*for*alphabe?cal**
Selec?on.*This*type*of*control*is*not*intui?ve.*
A'buSon'triggering'pop#up'with'a'list'of'alphabets'
can'be'given'to'browse'through'alphabets'in'the'list.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Video Interaction with Controls
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ZOOM'OPTION'
Zooming*is*provided*in*Video.*
Zoom'is'not'needed'in'the'Video.'
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MALFUNCTIONING'PLAY#PAUSE'BUTTON'
The*playTpause*buaon*is*not*func?oning*visually.*
When'you'press'the'buSon'the'visual'should'change'
between'play'and'pause'icons.'
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CD/USB'BUTTON'
The*CD/USB*buaon*is*given*to*switch*in*between*USB*
and*CD*videos.*These*buaon*are*shown*even*if*the*
source*is*not*available.*
In'video'screen'CD/USB''buSons'should'not'be'
displayed'if'the'source'is'not'available.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Video Interaction with Controls
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SCROLLING'CONTROLS'
The*when*there*is*only*only*one*row,*up*and*down*
arrows*are*not*inac?ve.**
Unavailable'controls'should'be'inacCve.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Car Info Understandability
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TECHNICAL'TITLES'
A*regular*user*might*not*understand*?tles*like**
Tyretronix.*
Simple'Ctles'like'Tires''or'Tire'Info'can'be'used''
or'ease'of'understanding.''
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HIGHLIGHT'OF'SELECTED'BUTTON'
The*selected*buaons*are*not*highlighted*clearly*to*
easily*dieren?ate*between*selected*and*unselected*
op?ons.*
The'buSon'and'font'colors'can'be'changed'and''
made'consistent.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Car Info Interaction with Controls
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UNAVAILABLE'INFO'MENU'OPTION'
Unavailable*Car*Info*Menu*op?ons*are*not*inac?ve.**
Instead*a*message*is*shown*on*the*screen.**
Unavailable'Car'Info'Menu'opCons'should'be'
inacCve.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Car Info > Tiretronix Understandability
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OPTIMUM'VALUES'FOR'TEMPERATURE'AND'
PRESSURE'
Op?mum*value*for*?re*pressure*and*temperature*is*
not*shown.*
OpCmum'value'for'temperature'and'pressure'should''
be'shown'for'beSer'understanding'of'a'layman'user.'''
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Car Info > Tiretronix Readability
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EMPHASIS'ON'TIRE'PROBLEMS'
The*problems*with*?re*pressure*are*not*highlighted.*
The'Cre'problems'like'Low'pressure'should'be''
Highlighted'and'incorporated'into'noCcaCons.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Car Info > Alerts ( & Notification ) Interaction with controls
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SCREEN'JUMPS'TO'CAR'ALERTS'ON'CLICKING'ON'
NOTIFICATION'
When*we*click*on*any*no?ca?on,*it*jumps*to*Alerts.*
SelecCng'any'warning'should'jump'to'relevant'
screen.'('Clicking'on'Tyretronic'related'warning'
should''take'user'to'tyretronic'screen,'Fuel'related'
warnings'to'Fuel'Info'screen,'Service'Info'related'to'
Service'Info'screen'and'all'other'to'Alerts'screen.')'
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SCREEN'JUMPS'TO'FIRST'ALERT'IN'ALERTS'SCREEN'
WHEN'ANY'ALERT'IS'CLICKED'ON'NOTIFICATION'LIST'
When*any*no?ca?on*is*clicked,*the*screen*jumps*to*
rst**alert*in*the*Alert*screen.*
Screen'should'jump'to'alert'which'was'selected'in''
NoCcaCon'list.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Car Info > Alerts ( & Notification ) Interaction with controls
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FAN'AND'TEMPERATURE'DISPLAY''IN'TWO'SEPARATE'
WINDOWS'
The*Fan*speed*and*AC*Mode*are*shown*in*two*
dierent*windows.*
All'the'informaCon'should'be'displayed'in'one'screen'
for'beSer'readability.'
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INDICATION'FOR'AUTO,'ECON'AND'REAR'AC''
Currently*there*is*no*indica?on*for*Auto,*ECON*or*rear*
AC.*There*is*indica?on*for*Air*ow*direc?on*only.*
IndicaCon'for'Auto,'ECON'and'Rear'AC'should'be'
given'on'
the'screen.'
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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GENERAL BEHAVIOUR Interaction with controls
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THE'SCREEN'SUDDENLY'JUMPS'TO'ACTIVE'MUSIC'
SCREEN'WHILE'MAKING'CHANGES'IN'MENU'
SETTINGS.*
The'screen'should'jump'back'to'acCve'music'screen'
acer'a'longer'delay'from'last'touch'or'it'should'not'
jump'back'to'acCve'music'screen'automaCcally.'
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MUTE'BUTTON'ON'THE'HARDWARE'FUNCTIONS'AS'
PLAY'AND'PAUSE'BUTTON.'IT'CONFUSING'AND'ALSO'
RESULTS'IN'GIVING'UNDESIRED'OUTPUT'
SOMETIMES.'
The'mute'buSon'should'not'work'as'play'and'pause'
buSon.'
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STEERING'VOLUME'CONTROLS'ARE'DISPLAYING'
SIGNIFICANT'AMOUNT'OF'DELAY.''
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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We*observed*in*total*135'screens'(All).'
T 32*Main*screens* (*Sedngs,*Music,*Tuner,*Phone,*
Video,*Car*Info*and*Naviga?on*)**
T 103*PopTups*Screens.*
Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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We*tried*to*gained*macroTlevel*understanding*of*
User* Experience* Concerns* in* the* exis?ng* system*
by* analyzing* Each* Improvement* Areas*
(Understandability,* Readability* and* Interac?on*
with*Controls)**Frequency*and*Impact.*
Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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We* observed* that* system* had* User* Experience*
Concerns* mainly* in* the* area* of* Interac?on* with*
controls*(Control*Type,*Func?onality*).* UNDERSTANDIBILIT
Y'
24%'

READABILITY'
INTERACTION'WITH' 22%'
CONTROLS'
54%'
Number'of*User*Experience*Concerns*
Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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We* could* also* understand* that* readability*
concerns*though*less*in*numbers*than*Interac?on*
with*controls*were*signicantly*aec?ng*the*User*
Experience.* UNDERSTANDIBILITY'
17%'
*
*These* readability* concerns*
*are*mainly*due*to*concerns*
with* Colors,* Fonts,* Font*
*
Sizes,*Highlights,*Contrasts,*
*etc.*

INTERACTION'WITH'
CONTROLS' READABILITY'
47%' 36%'

Impact*of*User*Experience*Concerns*
Iden?fy*and*Document*User*Experience*Concerns*
Brainstorm*Possible*Improvements*
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Readability* combined* with* some* of* the* Interac?on* with* Controls* Concerns* aected* overall*
aesthe?csTusability*of*the*system.*Such*system*foster'negaCve'a\tudes'in'the'users.'Users'tend'
to'not'accept,'tolerate'and'be'paCent'with'such'systems.'
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* UNDERSTAND
IBILITY'
* 17%'

READABILITY'
22%'
INTERACTION' READABILITY'
INTERACTION*WITH** 36%'
CONTROLS* WITH'
CONTROLS'
*
47%'

Number'of*User*Experience*Concerns* /*
Impact*of*User*Experience*Concerns*
Discuss*Constrains*with*SoPware*Development*Team*
and*Finalize*Changes*

Then* we* rened* the* list* of* nal* changes* aPer* discussing* cri?cality,* feasibility,* impact* and*
SoPwareTHardware*constraints*with*soPware*development*team.**
*
We* tried* to* trade* o* between* solu?ons* to* meet* all* User* Experience* Concerns* with* minimal*
changes*to*increase*the*speed*of*design*and*soPware*development*processes.*
Screen*Redesign*
The*nal*screen*design*included*
Visual'Strategy'Design'
Control'Design'
Wireframe'Design'
Visual'Design*
*
Screen*Redesign*
The*nal*screen*design*included*
Visual'Strategy'Design'
*
MOOD*BOARD*DESIGN**
Inspired*from*interiors*of*the*XUV*5oo*the**
Red*as*highligh?ng*factor*against*the*background*
of*greys*and*browns**
*
*
*
Screen*Redesign* Visual'Strategy'Design'
*
Screen*Redesign* Visual'Strategy'Design'
*
Screen*Redesign* Visual'Strategy'Design'
*

Shades of "
Grey near black"
Background, Button,
Active- Inactive

Shades of
Grey near
White"
Active Inactive Text

Mahindra "
Red"
Buttons, Selection and
Highlights
Screen*Redesign*
The*nal*screen*design*included*
Control'Design'
*
Screen*Redesign*
The*nal*screen*design*included*
Control'Design'
*
Screen*Redesign*
The*nal*screen*design*included*
Wireframe'Design*
Screen*Redesign*
The*nal*screen*design*included*
Wireframe'Design*
Screen*Redesign* Visual'Design'
''''''HOME'SCREEN'
*
Screen*Redesign* Visual'Design'
''''''HOME'SCREEN'
*
Screen*Redesign* Visual'Design'
MENU'>'GENERAL'
*
Screen*Redesign* Visual'Design'
MENU'>'GENERAL'
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*
Screen*Redesign* Visual'Design'
''''MENU'>'TUNER'
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*
Screen*Redesign* Visual'Design'
''''MENU'>'TUNER'
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*
Screen*Redesign* Visual'Design'
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MENU'>'BLUETOOTH'
*
Screen*Redesign* Visual'Design'
MENU'>'BLUETOOTH'
*
Screen*Redesign* Visual'Design'
MENU'>'BLUETOOTH'
*
Screen*Redesign* Visual'Design'
MENU'>'BLUETOOTH'
*
Screen*Redesign* Visual'Design'
MENU'>'BLUETOOTH'
*
Screen*Redesign* Visual'Design'
* MENU'>'SOUND'
Screen*Redesign* Visual'Design'
* MENU'>'SOUND'
Screen*Redesign* Visual'Design'
* MENU'>'SOUND'
Screen*Redesign* Visual'Design'
* MENU'>'MUSIC'
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