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The case study is divided into 2 main sections.

The 1st section of the case study starts off with
introducing the company and its background, its vision, mission Core values,
Rolls Royce’s financial position in the market and SWOT Analysis is conducted.
The 2nd section, which is the
System Analysis
phase, focuses on investigating the main problems faced by Rolls Royce, their causes, selecting
a suitable Information Systems strategy and in the sub section, the ERP implementation is
discussed.
Problem Solving and IS Building Model to:
1-Define & Understand the problem
2-Develop alternative solutions
3-Choose the best solution
4-Implement the solution

Rolls Royce’s
SWOT Analysis:
Strength (Business)

Rolls-Royce holds number one position in the super-luxury car segment.

Major market share with leading aircraft manufacturing companies like Airbus and Boeing
Strength (IT)

The company used a system known as CPA for monitoring financial transactions which included
pipeline inventory, inter-site transport.

Rolls Royce used a CAD system that supported in the process of altering the file formats.
Weakness (Business)

Perception of high prices

Constant delay in delivery of engines to clients. For example, Boeing blamed engine make Rolls
Royce for yet another delay in delivery for its first 787 Dreamliner. (Robertson, 2010)
Weakness (IT)

Data redundancy was a major area of concern in Rolls Royce.

In the current system the data was not normalized, screened and was not stored in a sensible
format in the data repository which led to problems in copying data to other systems.

The company lacks a legacy system. The company has implemented more than 1500 systems
over a period of time.

Due to numerous systems used within the company, they had problems establishing direct online
communication with customers and partners.

2. yet the company had several problems in their management systems.Systems were conventional with absolutely no room for growth to sustain changing business environment. Opportunities (IT) Implementation of an ERP system that would reduce manual manipulation which would reduce time consumption. The company used a system called MERLIN. Rolls Royce currently uses a number of systems. which was a scheduling system based on MRPII systems. Demand for comfortable and relatively cheaper cars. Problem Definition: Problem Identification: Rolls Royce has been a global power system and services company. approximately more than 1500 systems. Threats (Business) The rising price of raw materials such as steel threatens to offset the company’s earning Threat from rival companies such as Engine Alliance who manufactures and supplies air craft engines Threats (IT) Use of SAP by other major manufacturers in the market. Many of these systems were developed within the company itself. The company had no particular ERP system. Opportunities (Business) Internationalize there operations as an active player in the modern market Modification of business process to adjust and fit in the new ERP systems available Workshops and training to employees should be provided to work with the current systems and the systems that are to be implemented to make the maximum benefit out of the systems implemented. Engine Alliance has already implemented SAP A&D (Aerospace & Defense) Transmission of data across communication links due to globalization poses IT Security risk to the data.2: Causes of the problem: . and maintaining and operating a legacy system would fall expensive and difficult. The software was capable enough to handle the scheduling but involved a lot manual manipulation.

The company used a system called MERLIN. consistent and accessible data which was important for timely decision making and performance assessing. In the current system the data was not normalized.The current systems did not provide an accurate. Due to numerous systems used within the company. The software was capable enough to handle the scheduling but involved a lot manual manipulation. They are Alternate 1 : SAP - Systemanalyse und Programmentwicklung . These systems are quite out dated and often had problems in compatibility to the new manufacturing environment Data redundancy was a major area of concern in Rolls Royce. screened and was not stored in a sensible format in the data repository which led to problems in copying data to other systems. which was a scheduling system based on MRPII systems. Solution Objectives: Optimize the use of Information System for strategic decision makings Timely retrieval of data and information To automate business processes Modification of existing processes to adjust and fit in the new IS systems available Data base building to batch and track documents and correspondences automatically and schedule reviews and approvals Identification of alternate solutions: There are two alternate ERP systems that are taken into consideration for Rolls-Royce. they had problems establishing direct online communication with customers and partners. finance and commercial functions which had problems in communicating with former systems. The company worked with systems for controlling procurement. Systems were conventional with absolutely no room for growth to sustain changing business environment.

Manufacturing. Proposal management Program management.(System analysis & programme development in data processing) which is a German enterprise software application Alternate 2: Oracle E-Business Suite which is a collection of applications. The system allows intelligent and quick response to demand and supply of dynamics across global supply network to serve the purpose of outstanding performance based services. Production resource management and Financial account control. In Rolls Royce. SAP Aerospace and Defense (A&D) it is known for its configurable flexibility. Manufacturing management. Procurement and Distribution of Rolls Royce Business Processes workflow . Order management. Implementation: Integrate Finance. SAP for A&D supports processes in Manufacturing Operations. Both ERP systems are rated on top two in the list of ERP systems. SAP Technologies Recommended for Rolls Royce: SAP R/3 is an integrated computer system that can manage and sustain the entire business management tasks of an organization. Contract management. SAP r/3 would be able to handle business process such as Invoice payment.

2014) Strategic business Units (SBUs) Evaluation of the Solution: It was very difficult to determine the best ERP system fit for the Rolls Royce as it depends on the functions and requirements of the company.To connect all departments and sectors through SAP R/3. After successful implementation. Savings result due to access to real-time transaction information by all authorized users (visibility). Increases customer satisfaction due to the higher availability of products Accurate & timely information leads to reduced reconciliation's and better management of the billing process leading to quicker payment and a reduction in accounts receivable (DSO). number of disputes per order. Reduction in sales order processing costs. Reduced delivery-to-invoice time.com. Reduced order-to-delivery time. Reduced time to calculate selling price. Increased Cash Flow (one-time event). Reduced distribution costs. However the core implementation team found that SAP R/3 & SAP Aerospace and Defense (A&D) is the best fit solution for the company. . the management evaluated SAP R/3 and measures their performance by finding the following improvements in their business processes. so that one can instantly retrieve data from any department (Exforsys.