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SIID ELECTRONIC VENDERS

WITH FOUR BUTTON PROGRAMMING

TROUBLESHOOTING
DIXIE-NARCO, INC.

Dixie-Narco, Inc.
P.O. Box 719
Williston, SC 29853
(800) 688-9090
(803) 266-5000
March 17, 1999

B) Check motor for: 1. B) Check for bad connections or broken. Problem: Free vend on one or more columns. D) Check for bad vend motor switch. 2. Problem: Column will not vend. shows “COLJ” when “ErOr” routine is entered. (Note: Check wires on left side of vend motor cover. Problem: Column Jackpots. 3. or crossed wires from vend motor to control board. C) Make sure wire #24 is in correct location.) C) Check vend switch. -5 or 380. backed out. or crossed wires. Check motor switch. E) Check motor. Problem: One motor continues to home with door closed. Troubleshooting: A) Change vend switch. B) Check for bad connections or broken. D) Check control board. D) Check control board. D) Check wiring at mate-n-lock on cabinet harness and cabinet extension harness. Problem: Motor stops on high cam. C) Check for sticking select button. Troubleshooting: A) Ensure wire #24 is in select panel harness and is in correct pin location. B) Check for bad connection or broken wire #24 in select panel harness.) 8. but still vends. C) Check for sticking select button. or crossed wires from sold-out switch to control board.11 or greater two-button programming. Troubleshooting: A) Check secondary pricing program. -3. B) Check for bad connections or broken.) 4. C) Check wiring from/to motor switch of problem column. ensure correct interface harness is used. Problem: Vender will not sequence (Coca-Cola only). (Note: Check wires on left side of vend motor cover. Troubleshooting: A) If using Mars Validator. Troubleshooting: A) Check sold-out switch. Troubleshooting: A) Check selection price. backed out. Locate/check brake spring. SIID 4-Button Programming Troubleshooting SIID VENDING 1. 5. 2. (Also check ballast wires. backed out. Problem: One column sold out. Syrup on brake. Troubleshooting: A) Go to diagnostics and test. F) Check control board. Page 2 . B) Check for bad connections or broken. Problem: Free vend on one column. D) Check control board. B) Check for bad connection or broken. 7. E) Check control board.11 or greater four button programming. 3. or crossed wires from vend motor to control board. backed out.16 or 390. 6. backed out. or crossed wires from vend motor to control board. Troubleshooting: A) Check problem column(s) in motor test. B) Install current software.

check the coin mech. D) Check control board. replace coin mech. 4. Problem: Incorrect change paid back. SIID COIN / CURRENCY 1. 3. B) Check for bad connections or broken. F) Check control board.5. but will not vend. Problem: No motors work. Troubleshooting: A) Check F2 motor power fuse (6 Amp). Problem: Accepts coins and displays. C) Check voltage supply (110-115AC) at outlet. E) With Mars 6510 Mdb mechs. Troubleshooting: A) Check control board. backed out. backed out. Problem: Cannot dump coins when in “CPO” mode. B) Check lamp and lamp wiring for broken. or crossed wires from validator/ changer to control board. 2. B) Check select switches and wiring. Troubleshooting: A) Check coin mech. backed out. C) Check coin mech. Problem: F2 motor power fuse continuously blows. or crossed wires from changer to control board. if less coil of motor has a short. C) Go to diagnostics and test. or crossed wires from validator/ changer to control board. 1.unplug wires to coil of motor. D) Check motor harness. or crossed wires from vend/sold- out harness.0 Amp) fuse. Problem: Validator sometimes sets up credit and then steals bill. Troubleshooting: A) Check for bad connections or broken. SIID 4-Button Programming Troubleshooting 9. Troubleshooting: A) Check if 6 Amp fuse is used. backed out. Problem: Will not accept coins or bills. 5. B) Check that capacitor instead of MOV used at CR1 location. Troubleshooting: A) Check for proper interface harness. B) Check for bad connections or broken. E) Check voltage supply (110-115AC) at outlet. Still will not take coins. Troubleshooting: A) Check coin return lever is not pressed. backed out. 10. C) Check ohms of each motor in off state . D) Check for bad connections or broken. or crossed wires. D) Check control board. check connections and mech harness. . Will not take coins. or crossed wires. E) Check motor extension harness. C) Check ballast and ballast wiring for broken. use correct change lamp stays on. F) Check control board. D) Ensure you are not using Mars International Executive or NRI Simplex changers. backed out. C) Check validator. Page 3 . F) Check for bad bulb in lighting system. serialized 176xxxxxxxx that do not have a red dot on the coin mech. 2.ohms should be 6. B) Check F3 peripheral (1.

Mars VN 2500 Series Mdb 10.804.11 or greater four-button programming. Problem: $1 and $5 Bill Acceptance (Red label box 4 button programming) Troubleshooting: A) Works with 1.00 bill returned. (Note: 390. 15. $5. Troubleshooting: A) Install current software. will not vend. 13. Troubleshooting: A) Install current software.51A or greater two-button programming. -5 or 380. Problem: Coinco 9302GX changer dispenses all nickels first.e. 11. Problem: Software does not work with free vend note token in BA30. -3.11 or greater two-button programming. . 8. -3. 12.21 or greater four-button programming.81A or greater four-button programming.16 or 390. bill is accepted.81 will not correct problem) Page 4 . Problem: Insert a $5. 16. gives $1 credit and bill back. Problem: BA30 stealing bills. .380. Troubleshooting: A) Install current software (Eprom) . Note: This is a Coinco 9302GX problem. VFM-3 Low Level 3.00 bill. 14.60¢). Troubleshooting: A) Load the nickels in coin fill (CD) mode.51 or greater two-button programming.911. Problem: After a few vends.11 or greater four-button programming. then correct change lights come on (sample price this occurs . . Problem: Want to install a debit card system. .16 or 390. stops taking coins). Troubleshooting: A) Install current software (Eprom).41 or greater two-button programming. Problem: New 4-tube changer will not pay out dollar coin. BA-30 2.390.390. . 7. jackpots changer.00 is returned.380. Problem: Install bill.11 or greater four-button programming.804. Troubleshooting: A) Check door switch. push select button.390. plug in vender. BA-30 Mdb 2. change for $5.11 or greater two-button programming. Troubleshooting: A) Need to contact card system supplier for details. Troubleshooting: A) Set Escrow to “Pr” or “ES-4” B) Install current software. SIID 4-Button Programming Troubleshooting 6. unplug vender.31 or greater four-button programming.390.911. the Mars 6510 Mdb disables itself (i. . DBA -2 or 3 9. B) Check validator. Problem: Install Debitek card. plug in vender.380. unplug vender. C) Check interface harness. Troubleshooting: A) Install current software (Eprom). Problem: $1 and $5 Bill Acceptance (Black label box 2 button programming) Troubleshooting: A) Works with 1. -5 or 380.

(Note: Check wires on left side of motor cover. then power vender back up. SIID 4-Button Programming Troubleshooting 17. B) Check for bad connections or broken. Troubleshooting: A) Contact Danyl Card Reader Manufacturer for correction. Troubleshooting: A) Ensure correct cabinet harness and select harness are being used. D) Check for bad connections or broken wires from display to control board. this should clear “RRRR”s. 2.390. Troubleshooting: A) Install current software . Troubleshooting: A) Check for bad connections or broken wires from display to control board. Troubleshooting: A) Check coin mech. Troubleshooting: A) Check limited access program. B) Check for crossed wires in cabinet harness or cabinet extension harness. The Loonie and Toonie is not being inventoried by the controller.51B software. D) Check control board. 3. Takes card and will not vend. Page 5 . Problem: Cannot set price on a given selection. C) Check display board. E) Check control board. B) Check for crossed wires in cabinet harness and cabinet extension harness or loose wire harness connection. Problem: Display shows $1 and then increases in dollar increments. vender will not function. F) Check control board. Problem: Using Coinco CAD702-4 Tube Mech (Canada). Troubleshooting: A) Check programming and ensure limited access is not on. 2. or crossed wires from select switch to control board. B) Check validator. backed out. B) Check F1 motor power fuse (1.81B or greater four-button programming. D) Check transformer. 3. E) Check display board. C) Check main power plug for loose connection. 18. C) Check select switches. B) Check for bad connections or broken wires from select switch to control board. Problem: Install Danyl Card Reader with 390. SIID SELECT PANEL / DISPLAY 1.6 Amp). B) Remove power to vender for one minute. Troubleshooting: A) Check configuration 1 is set to C1 1 (multi-pricing). Problem: Sold-out message comes on with product in column.) C) Check for motor rubbing motor cover (on early SIID venders). Problem: Sold-out switches work the incorrect column. Problem: Plug in vender and displays a blank or “rrrr” appears on the display. SIID SOLD-OUT MESSAGE 1. C) Check for motors rubbing motor cover (on early SIID venders). 4. Problem: Sold-out message stays on. Problem: Display will not function. C) Check control board. Troubleshooting: A) Press a select button to change message on display.

13.) Troubleshooting: A) Check secondary pricing program.) 6. Troubleshooting: A) Check changer and interface harness. B) Check validator and interface harness. backed out. Problem: Plug in vender and “1-1-1-1” scrolls across display. Troubleshooting: A) Can only be accessed via DEX or hand-held. lamps. · Select problem. backed out. B) Check control board. Troubleshooting: A) Unplug the coin mech and then program the SIID control box. and lamp harnessing for broken. Problem: Display shows “LOC”. 14. 15. (domestic only . D) Check control board.. C) Check control board. C) Check motor. D) Check the ballast. 11. · Enable problem (check board). Troubleshooting: A) All vend prices on primary price have to be the same price. B) Check motor switch and motor wires for short. Problem: Display goes blank when you press a given select button. and all prices on second- ary price have to be the same price.10¢ could be any given price. then power vender back up. (Wire broken at coil or possible spade pulled out) Page 6 . 12. Troubleshooting: A) Go to diagnostics. Troubleshooting: A) Check for bad connections or broken wires from select switch to control board. Problem: Vender changes a set vend price to . 10. Problem: Will not show vend price on display. Problem: F2 motor power fuse (6 Amp) blows when a given motor runs. SIID 4-Button Programming Troubleshooting 5. · Check 6 Amp motor fuse (F2). B) Check for bad connections or broken. B) Check control board. B) Check for bad connections or broken wires from select switch to control board. Problem: Flashing decimal point. or crossed wires in select panel harness. or crossed wires. Problem: Space to sales does not work properly when adding and deleting columns. Troubleshooting: A) Check motor for short. 9. 8.10¢ on selections on its own. 7. C) Check top of door weld assembly for seal. Problem: When programming. Troubleshooting: A) Check battery (see problem 16 on next page). (Possible cold solder joints. Troubleshooting: A) Remove power to vender for one minute. Troubleshooting: A) Check for bad vend motor on selection pressed. · Pb problem (check board). B) Check control board. · All columns shown to be jammed. Problem: Board power fuse blows when supplying power. Problem: Control board looses its memory when power is shut off to vender. the display takes 30 to 45 seconds to go from one program to another.

7. On Ardac boards. Set volt meter to test DC voltage. Page 7 . Press the service switch and “EN#” is displayed. Problem: Set price. 18. C) Check for bad connection or broken. Problem: All segments stay illuminated on display. Troubleshooting: A) Check control board. or crossed wires is display harness.95. 3. 2. Troubleshooting: A) Check battery. B) Connector harness loose at display board. 1. 4. locate component LH5168D-10L at U6 on board. Unplug vender. locate component LH5168D-10L at U2 on board. 17. 5. 6. SIID 4-Button Programming Troubleshooting 16. Put one test lead on pin 14. Troubleshooting: A) Toggle to proper setting (14 segment versus 7 segment). On DeAmertek boards. backed out. Follow steps to check. Volt meter should read minimum 2 VDC. unplug vender. Put other test lead on pin 28. replace the board. plug in vender and price changes to 99. Problem: Plug in vender and “1-1-1-1” scrolls across the display. If bad battery (under 2 VDC).