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Sourabh Mahajan
Shiva Residency
12th Cross, 7th Main,
BTM 2nd Stage, Email :
Banglore-560076 Contact no: +91-9743396220

Career Objective

Seeking a position to utilize my skills and abilities in the Information Technology Industry that offers
professional growth while being resourceful, innovative and flexible.


 Executive Education: ABC of Marketing: IIM-B (2015-2015)
 B.E (Computer Science): RNS Institute of Technology, Vishveshwaraiah Technological
University - 75.73% (2004 - 2008)
 Class XII: J&K State Board of School Education, 2004 - 82 %
 Class X: J&K State Board of School Education, 2002 - 84.6 %

IT and Other Skills

 Programming Languages : C, C++, JAVA, PHP
 Operating Systems : MS DOS,Windows98,XP, Vista, Fedora, Unix, MAC OS
 J2EE Standards : Certified as Sun Certified Java Programmer (SCJP 5.0)
 Application Software : Apache Tomcat 5.0, MS Office, Amdocs, BMC Remedy, HP
OVSD, Web Jet Admin, OTRS, Bugzilla, WordPress, SMC, Yoda, Eclipse, Zendesk, Olark,
Firebug, PgAdmin, Putty, Salesforce
 Database Interfaces : HTML,XML,SQL


November 2009 Sun Certified Java Programmer (SCJP 5.0)
July 2004 Certified UNIX, C, C++ from SSI Bangalore

Work Experience

Since July’ 2013 InMobi

Aug’14 – Present: Ad Sales(JAPAC)

o Dual role - Sales and Technical point of contact for all clients.
o Build and maintain relationships at all levels within the client base.
o Providing sales data, proposals and account reviews to the client base.

Engineering and Operations teams to ensure efficiency improvement both within team and other teams/customers Feb’ 2012 – June’2013 InMobi Feb’12 – June’13: Technical Quality Analyst/Team Lead Responsible for (Managerial Skills) o Managing a team of 5 resources on both technical and Quality aspects. o Monitoring and logging of all activities performed on the Key Accounts front.) in different countries and devices. o Knowledge sharing and fluid information flows within the GPS team o Feedback to Product. Responsible for: o Working with Regional SE in ensuring customer response time lines are met as per SLAs set for each Key Account activity. o Monitoring and handling all escalations that fall in the team irrespective of region o Working closely with Regional SE in closing out the escalation. created Proxy/Device Chrome Extension which is useful in finding various Landing Page behaviors (including third party tracking etc. o Selected as Back Up/POC of IAT/TPCT. upselling campaigns. o Managing 3 Regional SE(Solution Engineers – US/JAPAC/EMEA) o Working with Regional SE in ensuring quality and accuracy in all resolutions provided to external and internal customers. Tools: Proxy/Device Chrome Extension: With the help of a developer. o Got Spotter(token of appreciation) for the month of JULY/SEPT 2013. Rich Media Ads: The idea was to get all the rich media ads on a single page from an Ad Group and then check the behavior using extension. July’13 : Senior Solution Engineer Achievements: o Participated in Hackathon’13 and build the proxy/device chrome extension and fetching rich media from an Ad Group. o Working closely with Respective Account Owner and Regional SE in providing proactive Customer Issue Identifications and Resolutions. and other transaction-based websites. Lead Gen. . o Develop strategies for Affiliates/Agencies/APP Developer across globe for different campaigns such as App Downloads. This will be helpful in removing any misleading Ads on premium/Tier-1 publishers. o Monitor campaign performance for accounts o To grow revenue by up-selling/cross-selling mobile display campaigns and focus on growing spend by optimizing performance. to improve client's campaign performance and return on investment (ROI). This is very helpful for the internal approval team. o Accuracy in ensuring that the answer will resolve the customer's query with minimum number of iterations. o Ensuring the Regional SE is up to date with all activities performed on the Key Accounts.

TPCT(Third Party Certification Tracker) o Single POC for TPCT approval. o Responsible for client interactions for the same. 2010 . Amobee. o Single POC for 3rd Party Integration Certifications(AdX. o Overseeing all transitions into production.Feb. o Checking the system logs from the database using SQL. o Sending relevant product updates and functionalities to the team. o Getting monthly reports from OTRS using SQL. o Built and Trained team for the same. Projects: IAT o Single POC for Pre and Post sales for IAT. o Uploading content on company’s website using HTML on staging and Live severs. o Setting up team's Quality Parameters and providing timely feedback to them. GodGame etc) o Single POC for IAT (InMobi AdTracker) Integrations. o Integrating mobile websites through API(Application Programming Interface) only. HasOffers. C. and UNIX for the team. . o Integrating iPhone. PHP. o Checking Logs (Click/Download/Pingback/Matched) for different products. integration and formal testing. 2012 InMobi Nov’10 – Feb’12: Solution Engineer Responsible for o Engaging with Advertisers and Publishers to provide pre and post sales support across InMobi’s entire product suite. Android and other mobile Apps through SDK(Software Distribution Kit) and API(Application Programming Interface). Nov. o Supporting team for running DB (SQL) Queries. o Meeting the Team Deadlines. Responsible for (Technical Skills) o Supporting Global sales team in all technical perspective for both Supply and Demand side. o Responsible for setting up different networks with IAT(Huntmads etc). o Working with cross-functional Teams. o Built and Trained team for the same. o Worked as Sales Engineer for LATAM region. o Coordinate system development tasks to include design. o Managing customer product deployments across internal and external stakeholders. o Handling Team SLA and escalations. o Pre/Post Sales Integration. MobAff. This process involves client interactions/integrations/scale up budget/managing the client. communication and reporting metrics related to InMobi’s products. o Checking the integration codes in JAVA. o Managing client expectations. o Responsible for certifying different networks and checking the actual ad behavior.

2010 Hewlett Packard Dec’08 – Nov’10: System Engineer Client: KPMG Achievements: o Top Performer for the month of JUNE 2010. Personal Information . o Have worked on REMEDY tool for creating KPMG Global tickets. o Was the point of contact with Strategic Incident Manager and different resolver group teams (Wintel/GCI Security) for the KPMG International TOP PRORITY Issues. fast learner. o Creation/Deletion of user’s account on the servers from Active Directory. o Have worked on HP OpenView Service Desk (OVSD) tool for creating KPMG International tickets. team facilitator and hard worker. Personal Skills Comprehensive problem solving abilities. Dec. o Got eAwards for the top performance. Responsible for o Working on Microsoft Windows 2000/2003 Server. o Creating/maintaining programmatic and technical documentation to insure efficient planning and execution. VOIP (Voice over Internet Protocol) Technology IPT (Internet Protocol Telephony): o Assisting users with all their queries on CISCO IP Phones (VOIP) o Assisting user on all softphone issues. . ability to deal with people diplomatically. o Selected as Back Up of SAP and IPT. o Scheduling Security Patch Installation and monitoring the network servers. o Working on VPN (VPN settings/Binding Settings/VPN connectivity). willingness to learn. o Was a back up for the IP T in the process o Creating Solutions/ Training Documents/Reports for Various IPT (VOIP) Products. o Involved in new hires training and process knowledge for IPT. . o Working on Blackberry Enterprise Severs (BES) for activation of Blackberry/password reset/recovery of data/synchronization with the outlook. o SAP Launch. KPMG Global/ International: o Providing support for Global/International KPMG employees. o Migration between different servers at the time of updates. 2008 – Nov.

Hindi and Punjabi .Name : Sourabh Mahajan Nationality : Indian Date of Birth : 29 Aug 1987 Languages Known : English.