CARIBBEAN COMMUNITY SECRETARIAT

DETAILS OF THE POST OF
SYSTEMS AND NETWORK ADMINISTRATOR, INTEGRATED INFORMATION SYSTEMS
(IIS)

Applications are invited from interested and suitably qualified nationals of Caribbean
Community (CARICOM) Member States and Associate Members of the Caribbean
Community to fill the abovementioned position in the Caribbean Community Secretariat with
assigned duty station in Guyana.

2. FUNCTIONS OF THE POST

Under the direction of Deputy Programme Manager, Integrated Information Systems
(IIS) the incumbent is responsible for the operations, administration and maintenance
the CARICOM Secretariat’s core IT infrastructure in Guyana to ensure high availability
of enterprise applications and network services. This includes the planning, design,
implementation, management, and support of servers, storage devices, network
hardware, client systems, software and communication links required for the voice,
data, video and wireless network services.

3. QUALIFICATIONS AND EXPERIENCE

Candidates should possess a first Degree in Computer Science, Information
Technology or related field plus three (3) years’ relevant and equivalent level
experience working in one or more of the following institutions:

□ Information Technology Company
□ A public sector organisation
□ A regional or international organization

Candidates must also possess specialised training and good working knowledge in:

□ Network design, network components, network diagnostics and monitoring
and network security.
□ Advanced level Microsoft Office 2010/2013.
□ Microsoft Client operating systems such as Windows 7 Professional, Windows
10, Windows 2003/2008/2012R2 Server and TCP/IP.
□ Red Hat Enterprise Linux and MySQL administration.
□ Microsoft SQL Server administration.
□ Experience with Cisco routers and switches.
□ SAN configuration and storage technologies.
□ Firewalls, VPNs, and telecommunications.
□ VMWare ESXi.
□ Patch management using WSUS.
□ Dell Servers.

1

WANs. 3. DUTIES AND RESPONSIBILITIES Under the direction of the Deputy Programme Manager. software deployment. 3. 3.1 Install and support the Secretariat’s servers.4 Analyze business requirements and develop technical solutions.9 Prepare and maintain documentation on the servers. printers. and performance tuning.3 Monitor and evaluate system performance in order to maintain system efficiency. 3.12 Install and maintain LANs. 3. monitoring and control. and 3.17 Administration of VPN connectivity between the Secretariat’s offices in Guyana. 3. storage and devices supporting the IT infrastructure.8 Prepare and implement a maintenance program for servers. storage and other devices supporting the IT infrastructure. network segments. Integrated Information Systems (IIS). and maintaining documentation. troubleshooting network issues and escalating problems to vendors.10 Provide technical support to the Financial Management Information System used by the Finance Programme. configure and support the Secretariat’s network infrastructure and associated devices and software. 2 . and access for staff and external service providers. 3.11 Provide support to the Human Resource Information System used by the Human Resource Management Programme. network infrastructure and associated devices and software.6 Troubleshoot technical problems affecting the IT infrastructure and implement solutions. Internet and Intranet systems. storage devices.4. 3. 3. Enterprise Application Support 3.18 Collaborate with staff at the Secretariat’s offices in Barbados and Jamaica to ensure that network services from Guyana are accessible. the Systems and Network Administrator will be required to: Activities Systems Administration 3. 3.14 Maintain network performance by performing network monitoring and analysis. client systems.2 Administer servers. network devices.19 Install. 3. 3. 3.15 Secure the network by developing access. Network Administration 3. 3.7 Make recommendations for future upgrades.16 Management of the Internet bandwidth and monitoring of network traffic. security updates and patches.5 Maintain system integrity and security. Barbados and Jamaica.13 Ensure network connectivity throughout the organization’s LAN/WAN infrastructure is on par with technical considerations. and 3.

3. In addition to the Activities outlined above. software licenses and other relevant data to improve overall system availability.20 Participate in the unit’s initiative of documenting IT processes and make recommendations on policies and procedures. the incumbent is expected to perform other related duties as assigned. EMOLUMENTS AND BENEFITS An attractive remuneration package will be offered. 5.27 Assist with the development of the Work Programme and Budget for Integrated Information Systems. 3.28 Contribute to the positive and professional image of the CARICOM Secretariat. in keeping with its Core Values. 7. at all times. 3.00 per year per child for a maximum of two children at any one time. 6. Other Duties 3. and 3. 3. 3. 3.22 Maintain up-to-date information on network equipment.29 Perform any other related duties assigned by the Deputy Programme Manager or his designate. VOIP/IP-PBX communication systems and the videoconferencing environment.23 Collaborate with vendors and external IT service providers.24 Prepare a work schedule of technical activities in accordance with the timetable established in the Work Programme. room and board up to a maximum total of EC$16. EDUCATION GRANT The officer shall be eligible for the payment of an education grant in respect of children (including step children and legally-adopted children) who require reasonable education facilities that are not available at the assigned duty station or whose education the officer would not want to disrupt in relocating to take up this appointment.200. The number of dependents eligible for Settlement Grant shall not exceed six (6) persons. SETTLEMENT GRANT On assumption of duty in Guyana.26 Review specific areas of the Work Programme performance and initiate the necessary intervention after consultation with the Deputy Programme Manager. The grant is payable for a maximum of five years. his or her spouse and each eligible child or other approved dependent. 3. and 3.25 Maintain a record of work carried out and provide regular reports on the status of technical activities. 3 . the officer shall be paid a settlement grant in respect of the staff member. The grant shall apply to children under the age of twenty-three years and shall not exceed seventy-five per cent of the cost of tuition (including text books).21 Provide network support for the organization’s telecommunications infrastructure which includes telephone systems.

plus a motor car (if the officer already owns one). provided that the number of children and other dependents does not exceed six (6) in all. 9. orders and instructions as exist and as may be introduced from time to time in respect of service with the Secretariat. 11. spouse and up to two dependent children. and (iii) the cost of packing and crating personal and household effects. unmarried and dependent on the officer) and for such other dependents as may be approved by the Secretary-General. PRIVILEGES AND IMMUNITIES The officer will be granted the privileges and immunities extended to officials of the Caribbean Community in accordance with Article 8 of the Community’s Headquarters Agreement with the Government of Guyana. 4 . rules. In addition to passages. GROUP HEALTH AND LIFE AND ACCIDENT INSURANCE The officer will be required to participate in the Secretariat’s group health and group life and accident insurance schemes. for shipping personal and household effects to Guyana. (ii) the cost of transporting baggage. RECRUITMENT AND APPOINTMENT Appointment may be on contract or on secondment from a Public Service or a statutory body of a Member State or approved regional organisation. not exceeding 1250 cubic feet. on first appointment. personal and household effects from the home of the officer to the place of embarkation and from the port of disembarkation to the place of residence in Guyana. The life and accident insurance scheme is non-contributory. will be provided economy class air passages by the most direct route for the officer. spouse and children (provided they are below the age of eighteen years. LEAVE The officer will be eligible for the grant of vacation leave at the rate of twenty (20) working days a year and a leave grant after every twelve months of service in respect of the officer. including insurance. the officer will be granted the following transportation allowances: (i) ocean freight charges. 10.8. With respect to the health scheme. An officer recruited from outside the assigned duty station. It will be subject to such regulations. the officer will contribute fifty per cent of the premium.

summary of professional skills and/or expertise. and other relevant information. 5 . should be addressed to: Human Resource Management Caribbean Community Secretariat Turkeyen. date of birth. Applicants must complete the Profile Summary Form included with the website notices. Greater Georgetown. work experience. Where the appointment is on secondment. Guyana and sent by email to applnhrm@caricom.12. language proficiency. 15. list of professional publications. including nationality. 13. SUPERANNUATION An officer on contract shall. calculated for each day of completed service and shall be payable at the end of the officer’s contractual period (including for this purpose any period of extension or approved leave). The deadline for the submission of applications is 19 February 2017. coordinates (including email addresses) of three referees (at least two of whom must be familiar with the applicant’s work). APPLICATIONS Applications in English Language with full curriculum vitae details. The gratuity shall be at the rate of twenty per cent of the officer’s basic salary. a contribution not exceeding twenty-five per cent of the pensionable salary normally payable to the officer by that employer so as to maintain the pensionable status of the officer in the substantive employment.org 14. subject to his/her services being satisfactory and having completed at least six (6) months of the contractual term of employment be eligible for the payment of a gratuity. educational qualifications. over the period of secondment. the Secretariat will pay to the officer’s substantive employer.