MOHAMMAD IMRAN KHAN

(System Desktop Support Engineer)
Email ID: - jayed92786@gmail.com
Mob: - +966530757499 (Saudi Arabia)
+919934276990 (India)
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Carrier Objective:
To work in the competitive and challenging environment and to give my best ability towards the growth and
benefit of the organization. To fully utilize my Interpersonal & academic skill to pursue a challenging and
rewarding carrier.

Profile:
Total eight years of experience (which comprises of 6 years in KSA and 2 years in India) in the field of
Information Technology in the area of Desktop support engineer.
Fast learner, self-motivated, applying methods and technical updates in my day-to-day work with a high
degree of attention and commitment to work.

 Installation, Configuration and Administration:- Win XP,Win Vista, Windows 7 & 10.
Assembling, hardware up gradation troubleshooting,
MS outlook configuration, Outlook backup & restore and troubleshooting
Disk Management, partitions
Printer installation and troubleshooting
Antivirus update & virus protection
Scanner configuration & troubleshooting.
Troubleshooting of hardware and O/S
Basic Networking, Map drive, Data sharing
TCP/IP Configuration, Internet Maintenance
Data Cards configure and troubleshooting
Remote desktop and Remote assistance
Wireless Networking, Networking in Domain environment
Basic Firewall configuration.
VNC Configuration and team viewer configuration.
User Profiles Backup and Restore.
Sharing folder, sharing device & Printer.

NETWORKING SUPPORT SKILLS

Basic Networking, peer to peer, Map drive, Data sharing
TCP/IP Configuration, Smooth running internet, Maintenance
Networking in Domain environment, & troubleshooting
Hardware Installation, Maintenance & trouble shooting
Cabling, patching, and LAN troubleshooting.

Experience in the [KSA]:
 Currently Working as a Desktop Support Engineer from Mar 2010 till date.
ZEEL AL HASUB – Al-Alaya [Near Bisha] KSA.

 Worked as a Representative [Sales & Services] from Feb 2008 to Feb 2010.
AL-QLAH Computers [Sales and Services] – Al-Alaya [Near Bisha] KSA.

Higher Secondary [10+2] From Bihar Intermediate Education Council Patna Personal Details Date of Birth: 30-01-1981 Language Known: English. and supporting end users’ day to day activity [Networking. network printer/ scanner sharing]. Arabia. Duties involved managing and maintaining the Workgroup of the company.8 &10) Networking: LAN & WAN (Configuration Network Printer/ Scanner) Computer Assembling and Disassembling Education Qualification Secondary [10] matriculation from Bihar Secondry Education Board Patna. troubleshoot. document customer repairs. operate. Urdu Marital Status: Married Nationality: Indian Pasport no: K9565124 . INDIA Technical qualification: Diploma in Information Technology from Pitampura NIIT center New Delhi INDIA Diploma in Computer Hardware & Networking Professional form Jetking Rajouri Garden Centre New Delhi INDIA Hardware Exposure Installation & Troubleshooting (Windows (XP. maintaining the hardware. INDIA.7. and peripheral equipment. and restore service to terminal service clients. Experience in the [India] Worked as Hardware Engineer from Mar 2007 to Jan 2008. and maintain and restock parts inventory to maintain spare parts levels. printers.Responsibility: Install. Monitor. Return defective equipment to maintenance inventory. or notebooks with authorized access to network. New Delhi. support and troubleshoot Windows OS. and peripherals. New Delhi. laptops. Hindi. manage. hardware. upgrade. Troubleshooting. Ministry of railways Rail Board. Worked as Sales representative from Jan 2006 to Feb 2007. PCs. authorized desktop applications. CAREWELL COMPUTER. Coordinate and execute preventative maintenance and remedial repairs on computers.