Cross Leveraging Knowledge Submitting To:. Sheetal Ritika (6929) Nitika(6930) Mcom II . Submitting by:- Mrs. PROJECT REPO OF KNOWLEDGE MANAGEMENT TOPIC.

4. Smart products and functions: Industries use knowledge to provide better services that can command premium prices and facilitate knowledge as per requirements. Value in intangibles: The market value of most companies is higher than the value of their physical assets as recorded in their final accounts. collect knowledge and provide a platform to make improvements in different shapes. Cross leveraging knowledge can help to grow. Have members who share knowledge e. They are the hubs that gather. industries can create new opportunities and respond to challenges in innovative and logical ways.Assume collective responsibility in the team d. Knowledge toolkits: The organizational units in knowledge economy are knowledge teams that cross leverage knowledge at different points. The network knowledge economy B. value is shifting to knowledge intensive industries. By combining knowledge from different perspectives. Industries are becoming more knowledge intensive: knowledge adds value. Such teams: a. Cross Leveraging Knowledge Meaning The term includes facilitating knowledge and information not only by individual but by collective efforts of many individuals including experts and specialists in their work areas for the benefit of organisation through technologies. Cross leveraging knowledge in sharing knowledge to the right people. Network knowledge economy to cross leverage knowledge including following elements: 1. 2. C. in the right place. Networking and interdependence: In the knowledge economy. develop and apply knowledge for value addition and effective functioning. software and other systems. Indentifying unbound opportunities: The two thrusts of knowledge innovation and are foundations for generating business opportunities. Indentifying unbound opportunities C. For example: JW Marriott hotel keeps track of individual preferences so that it can offer superior services as and when required. 3.Change roles and tasks for effective functioning of their tasks and activities . when several people connect together.Are self managed b. there exist multiple pathways for creation and flow of knowledge. The working and functioning of cross leveraging knowledge is divided into parts: A. Knowledge toolkits A. Teams that achieve high levels of performance workforce and team cohesiveness. B. This connection and collaboration adds value. Information and knowledge are dominating in all sectors of industries and also creating new units and industries around them. By combining the features of knowledge with products and services as provided by industries help to cross leverage knowledge and economy can best utilize its resources. Services can be enhanced and improved through better customer knowledge. Put teamwork ahead of individual stardom c. The network knowledge economy: In the new economy. Cross leveraging knowledge support decision making and helps to solve problems and issue by using the best available knowledge. at right time.

disseminates and utilize knowledge to enhance growth and development. learning and improvement Factors that underpin a successful cross leveraging knowledge 1. Leverage talent Leveraging Enterprise Knowledge Leveraging enterprise knowledge promotes an integrated approach to identifying. private sector and society can work together to create a well planned structure with their understanding.an economy that creates. great potential exists for increasing productivity. Embracing the knowledge economy: It is essential to make transition to the knowledge economy. f. Purpose The purpose of leveraging enterprise knowledge is to help executives. Execute effectively 6. The use of ICTs is lowering the barriers of time and space. Learn faster 8. 3. Good information and knowledge management can help to prepare effective framework in a structure way. Building a dynamic information structure: Rapid advances in information and technologies are affecting economic activities. Manage risks 5. teams and individuals make better informed and timely decisions. retrieving. The goal of enterprise leverage knowledge is to create a culture of collaboration and knowledge sharing in the enterprise where key information is pushed and pulled within global enterprise to meet business objectives. Manage cost 4. The information structure in a country consists of telecommunication networks. The main purpose of leverage knowledge in an enterprise is given below: 1. India has made various strides in economic and social development in the past two decades and is making efforts to realize faster growth in years to come. Seeks innovation. 4. This will facilitate welfare of the society. In India. 1. information system and legal frameworks affecting their use and skilled human resources needed to develop it. India and the knowledge economy: Leveraging on strengths and opportunities One of the world’s largest economies. creation. The technology must be easy to access. A clear business need and an appropriate task that can give effective output. It is possible by shifting labour from low productivity to high productivity in agriculture and service activities as well as to new knowledge based activities. dissemination and use of knowledge. Embarking on a new growth path: Growth path of country depends on how well the government. . evaluating and sharing an enterprise tacit and explicit knowledge to meet business objectives. 2. India can gain tremendous gain by developing strategies that focus on making effective use of knowledge to increase the overall productivity of the economy. Drive Innovation 2. Strengthen relationship 7. 3. Relevant flow of information and active participation of all teams. 2. Identify growth opportunities 3.

content and materials keep the organisation at the forefront of issues needed to address a rapidly changing business environment. Use standard collaborative tools sets: Training on and using common collaborative software tools sets reduces training and maintenance costs while creating a common platform for data. 7. The life cycle cannot begin until it is assessed for its value. understanding. 9. because together they are essential for success. reducing learning curves and promoting consistent quality products and services. 3. to make decisions. 6. It has a life cycle. Learning faster than competitors yield short and long term results. Use open Architectures to permit access and searching across boundaries:. websites or knowledge networks. not a menu. Use portals that permit single sign-on and authentication across the global enterprise including partners: Using enterprise portal for access and authentication lessens confusions for users and provides a standard process for accessing enterprise knowledge assets while reducing total cost of ownership of other portals. . managers and champions: To create a culture of collaboration. and situational awareness to operations and business activities. 11. reward sharing behavior. Our knowledge management efforts focus on four key elements.Create seamless and ubiquitous service-on-demand when one client application requests services for another complementary application. Protect and secure information and knowledge assets: Denying competitors access to key information gives the enterprise the decisive advantage to securely communicate and collaborate across geographic and organizational boundaries. at the right time. The guiding principles divided into 4 components: People. 8. Establish policies and promote collaboration: A collaborative environment fosters new ideas. Use standard business rules and processes across the enterprise: Established business rules and processes are repeatable. technology and content. 12. Use every interaction whether face-to-face or virtual as an opportunity to acquire and share knowledge: Continuous learning is an expected day-to-day activity. Prevent knowledge loss: Knowledge is perishable. the enterprise needs to educate change agents who understand the principles and technologies that can effect change to accelerate meeting objectives. understanding. Therefore. and ways to execute key business objectives. Think of them as a recipe. information and knowledge exchange within the organisation and with other partners and organizations. 10. Use up-to-date and relevant materials to maintain the best know practices in light of present and future challenges: If kept current. Use a robust search capability access contextual knowledge and store content for discovery: Information and knowledge bases should be accessible and searchable by search engines that deliver contextual knowledge and information to all approved platforms and devices. Enabled knowledge assets in standard business processes and provide access to those who need to know: Leverage digital media to add context. Recognize and reward knowledge sharing: What gets rewarded in organisation gets done. 5.It is the art and science of connecting people who need the right knowledge. 2. processes. 13. Train and educate enterprise leaders. 4. These all components involve the following:- 1. Reward structures guide organizational and individual behavior.

presentations. this means managing documents. agendas. e-mail. their creation. Examples of companies that aim at a continual enhancement of their knowledge base – the collection of best practices. The main purpose of information and communication technology (ICT) in this case comprise e. and lists of “who knows what.  People: The most important factor in the success of any knowledge management system is getting the people who need to be invested to share their knowledge shared by others in their organisation.g. Product centric approach and Process centric approach. storage and reuse in computer based corporate memories. Process approach/ Collaboration/ Personalization approach This approach puts emphasis on ways to promote. information. Leverage organizational knowledge through different approaches There are two different approaches of organizational knowledge management i. reports. . quickly and easily. This approach mainly focuses on products and artifacts containing and representing knowledge. nurture or guide the process of knowing and abolishes the idea of trying to capture and distribute knowledge. usually. efficient and repeated processes for sharing and using knowledge and use the knowledge shared by others in their organisation. group decision support system etc. methods and reusable work products-include General motors. motivate. workflow management systems. encourage. focus on the creation of communities of interest or practice to address knowledge generation and sharing. 2.  Processes: Clearly defined. These two approaches are briefly described in the following:- 1. articles etc.. video conferencing.”  Platform: The right technical platform for knowledge management must accommodate the people using the system. The typical goal is to take documents with explicit knowledge embedded in them.e. allowing them to locate the information at the time they need it. Product approach/ Content centered/ Codification approach This approach implies that knowledge is a thing that can be located and manipulated as an independent object. Glaxo welcome and Daimler Chrysler. reports.and store them in a repository where they can be easily retrieved.memos.  Products: A knowledge product is an object that portrays what is known so it can be shared or used. best practices. . These are helpful for leveraging organization’s knowledge assets. Firms adopting this approach in their KM initiatives. These may include resources.