Work-related Stress The risk assessment work related stress Stress - Overview of legislation Framework agreement AccordoEuropeo

October 8, 2004 Article 28 of Decree. N.81/20 08 work related stress risk assessment Interconfederal agreement June 9, 2008 Stress - Overview of legislation Section 28 of Legislative Decree no. 81/2008 PURPOSE OF RISK ASSESSMENT 1. The r isk assessment (...) must cover all the risks to health and safety of workers, i ncluding those groups of workers exposed to particular risks, including those re lated to work-related stress, according to the contents of the agreement 8 Octob er 2004 European (...) Interconfederal agreement of June 9, 2008 Subject Agreement The Agreement is expressly said, concerning violence, harassment and violence, p ost-traumatic stress, but only work-related traumatic stress Definition of work-related stress What is work-related stress? Stress is a condition, accompanied by pain or physical dysfunction, mental, psyc hological or social, that comes from individual feeling of not being able to res pond to requests or not up to expectations. Stress is not a disease but a prolon ged state of tension that can reduce the working efficiency and can lead to ill health Article 3 of interconfederal Definition of work-related stress Disequilibrium STRESS Identification of work-related stress problems Potential indicators of stress related work At the corporate level: Article 4 of interconfederal absenteeism, high staff turnover, frequent interpersonal conflicts complaints fr om workers Identification of work-related stress problems Analysis of factors Inaccuracies in MANAGEMENT AND ORGANIZATION OF WORK PROCESSES: regulation of working degree of autonomy match between workers' skills and profe ssional qualifications required, workload, etc .... Article 4 of interconfederal Identification of work-related stress problems Analysis of factors ENVIRONMENTAL AND WORKING CONDITIONS: exposure to illegal behavior, exposure to noise, warmth, hazardous substances, e tc. ...

Article 4 of interconfederal Identification of work-related stress problems Analysis of factors COMMUNICATION: uncertainty as to the services required uncertainty about employment prospects u ncertainty regarding possible changes Article 4 of interconfederal Identification of work-related stress problems Analysis of factors Individual factors: emotional tensions and social feel unable to cope with the situation in their pe rception of lack of attention to Article 4 of interconfederal Stress model of Cooper Prevent, eliminate and reduce work-related stress problems Measures individual and collective MEASURES FOR ADMINISTRATION AND TRAINING OF MANAGERS AND COMMUNICATION WORKERS O F INFORMATION AND CONSULTATION OF EMPLOYEES AND / OR THEIR REPRESENTATIVES Article 6 of interconfederal Prevent, eliminate and reduce work-related stress problems Measures individual and collective ARRANGEMENTS FOR MANAGEMENT AND COMMUNICATION designed to: clarify business goal s and the role of each employee to ensure adequate support by management to indi viduals and groups to reconcile responsibility and power of control over work, i mproving the management of the organization, processes work, working conditions and working environment. Article 6 of interconfederal Prevent, eliminate and reduce work-related stress problems Measures individual and collective TRAINING OF MANAGERS AND EMPLOYERS will: increase their awareness and knowledge of stress, its possible causes and how to deal with, and / or to adapt to change Article 6 of interconfederal Prevent, eliminate and reduce work-related stress problems Measures individual and collective INFORMATION AND CONSULTATION OF EMPLOYEES AND / OR THEIR REPRESENTATIVES accordi ng to European and national legislation, collective agreements and practice. Article 6 of interconfederal Methodology for assessing risks from work-related stress The Agreement provides criteria and parameters for risk assessment work-related stress very generous be cause it is a punishable offense requirement is necessary to develop a methodolo gy for carrying out ad hoc that assessment. Methodology for assessing risks from work-related stress The risk assessment work-related stress will adhere to the following path method : Identification of activities that could expose workers to work-related stress ri sk Identifying homogeneous groups of workers exposed to work-related stress risk and selection of a panel of workers significant risk analysis work-related stre ss, through questionnaire and focus group Locating risk factors for work-related stress in the company and prepare the individual and collective measures for pr

ocessing and delivery to the employer of a final report Stages of risk assessment work-related stress Step No 1: Identification of activities that could expose workers to risk stress -related work are conducted meetings with the RSPP, with the leaders and respons ible, with the Doctor, with union representatives (RLS, RSA, RLST, RLSS) in orde r to make the collection of preliminary data and indicators, enabling identifica tion of specific work activities that may expose workers to risk stress-related work. Stages of risk assessment work-related stress Step No 1 - Office of Personnel or Human Resources Unit organization of work (hours and shift work, repetitive work, degree of autonomy, positions of great responsibility, dealing with the public, etc.). data on abse nteeism night shift duties that expose the public to report frequent turnover of repetitive tasks frequent personnel changes, job transfers or Stages of risk assessment work-related stress Step No A competent physician rate of accidents, illnesses, mental and physical health - Prevention and Protection Service hazardous working environment (exposure to noise, weather and hazardous material s, relocation and fatiguing postures, etc..) deduced from the Risk Assessment Do cument (DVR) Stages of risk assessment work-related stress Step No 1: Managers and supervisors interpersonal conflicts and complaints of wo rkers (particularly in relation to work organization). Stages of risk assessment work-related stress Step No 2: Identification of homogeneous groups of workers exposed to work-relat ed stress risk and selection of a panel of significant work in light of the meet ings held are identified homogeneous groups of workers, presumably on the basis of information and indicators identified in phase No 1, are exposed to work rela ted stress risk. Within these groups, is significant identified a panel of worke rs for the conduct of the No 3, taking into account the following variables (age , gender, and educational level) Stages of risk assessment work-related stress Step No 3: Risk analysis of work-related stress, through questionnaires and focu s groups the panel of selected employees during No 2. is given at the outset, a closed-response questionnaire (yes, no, partly), in order to perform an initial screening of the existence of risk factors for exposure to work stress-related Stages of risk assessment work-related stress Step No 3: Risk analysis of work-related stress, through questionnaires and focu s groups if the findings of the questionnaire showed a mean percentage / high ri sk of exposure to work stress-related (prevalence of responses and so, in part) is performed Further analysis, using focus groups on specific risk factors ident ified by the survey, otherwise (the prevalence of responses not) is considered t he risk sufficiently under control. Stages of risk assessment work-related stress Step No 4: Identification of risk factors for stress in the company and preparat ion of related measures, individual and collective, aiming at the prevention, el imination and risk reduction. The measures, individual and collective, aiming at the prevention, elimination and reduction of risks from work-related stress, ar e divided by areas of intervention (work organization, communication, working co nditions and environmental).

Stages of risk assessment work-related stress Step No 5: Development and delivery to the employer of a final report is prepare d and delivered to the employer a detailed final report, including: the methodol ogy stages of risk assessment work-related stress risk analysis tools work stres s- correlated (questionnaire and focus group track) the completed questionnaires and the development of responses they contain the findings of focus groups risk factors work-related stress identified and their individual and collective meas ures, aimed at prevention,€reduction and elimination of risks from work-related stress, divided by areas of intervention (work organization, communication, wor king conditions and environmental).