The importance of Management Information Systems in Organizations Peter Smith and Silva1, Marco Eliezer1 Patrick A.

Lima1, Antonio L. S. Cardoso1, 2 1 School Administration - Federal University of Bahia (UFBA) 41100-903 - Salvador - BA - Brazil School of Education - Federal University of Bahia (UFBA) 40110-100 - Salvador - BA - Brazil (Pedro_oseb, marco.eliezer) @ hotmail.com, @ gmail.com patrick.a.lima, antoniol@ ufba.br 2 Abstract. This article aims to demonstrate how the Management Information System is done at the same time present and necessary in contemporary organizations. K eywords. GIS, Information, Management. 1. Essentials The acronym GIS means Management Information Systems, their study appeared in th e 70s and focused on computerized information systems for managers. The GIS comb ines the work of theoretical computer science, management science and operations research with practical guidance for the development of system solutions to rea l world problems and resource management of information technology. [Bonfim, 5/2 8/2007] As for Gonçalves (29/05/2007) Information System Management, Management Inf ormation Systems (GIS) and Management Information System (MIS) is an information system, typically based computers used in an organization. WordNet describes an information system as "a system consisting of the network of communication chan nels within an organization." An information system consists of all components t hat collect, manipulate and disseminate data or information. It usually includes hardware, software, people, systems of communication such as telephone lines, a nd the data itself. Gonçalves (29/05/2007) keeps saying that the activities involve d include inputting data, processing data into information, storage of both, and producing results, such as management reports. As the study area is typically r eferred to as management information technologies. The study of information syst ems is usually a subject of commerce and business administration, and frequently involves software development, but also distinguishes itself by focusing on the integration of computer systems with the organization's goals. This area of stu dy should not, however, be confused with computer science, which is more theoret ical and mathematical in nature, or Engineering with computers. In business, the information systems support business processes and operations, decision making and competitive strategies. [Goncalves, 29/05/2007] 2. History of GIS According to Cardoso (01/01/2006), the SIs have emerged even before the computer , based on techniques of information retrieval and archiving of large files. The re was the figure that Binder was the person responsible to organize, record, ca talog and retrieve data if necessary. Were simple but required a great effort to keep them updated and to retrieve them. Information papers did not allow the ea se of crossing and data analysis. Eg., Inventory of stock of a company was a dif ficult task because the update of the data was not a practical task and often ma ny people involved and the likelihood of errors occur. The onset of SIs was mark ed by the simplicity of data, information, methods and techniques, also the limi ted system and inefficiency. The first generation of SIs was directed to the ope ration of highly automated through computers and then migrated to microcomputers . Companies emerged in expert systems, designed to perform a certain task, for e x., A system of payroll. The systems provided information for a particular secto r of the company and that was a breakthrough. The SIs evolved alongside the tech nology and telecommunications. With the advent of networks and the evolution of processing power and computer storage, new forms of information systems appeared with greater integration of business areas and availability of data previously

scattered in several different systems. [Cardoso, 01/01/2006] In the decade of 1 950-1960, the "electronics data processing" could only be acquired by larger org anizations. Were used to record and store data such as newspaper articles, and n ewspapers - the role of operations support. [Cardoso, 01/01/2006] For 60 years, the "management information systems" were used to generate a limited range of pr edefined reports, including reports of profit (they were called P & L's at the t ime), reports and sales reports.€He tried to have acted in the role of support in t he decisions, but they were not capable. [Cardoso, 01/01/2006] For 70 years, the "decision support systems" were introduced. They were interactive in the sense that the user could choose numerous options and settings. Not only allowed the u ser to customize the results, but also set up programs to their specific needs. However, it had its cost: as part of the lease agreement of the system would hav e to pay a technician for IBM systems to be permanently in place. [Cardoso, 01/0 1/2006] Innovation in the '80s was the introduction of decentralized computing. As opposed to a single (and large) computer for the entire company, many PC's we re scattered throughout the organization, which meant it was no longer necessary to send the job to the computer department for processing (in queue) and wait f or reports. [Cardoso, 01/01/2006] 3. Because the SIG's are Essential? Management Information Systems is ESSENTIAL in modern organizations, according t o specialists 'management information systems are the blood flow of the organiza tions' linking the various operations (remote, virtual, decentralized, partners, suppliers, ...) form a single integrated fabric. [Cardoso, 01/01/2006] According to Pacheco (05/09/2007) the management information systems can be of g reat value to the pursuit of profit, to the extent that streamline and simplify processes, increasing efficiency. Moreover, its importance does, especially sinc e they process this data and provide information (reports) about the various imp ortant areas of the organization. From this information, strategic decisions can be taken, improving its efficiency and increasing your profit. A good support s ystem customer relationship, for example, can generate reports of potentially in terested in new products, allowing the organization to an active attitude to mar keting, generating more business opportunities and profits. Similarly, a detaile d report of sales by product may enable the company to focus on those who have h igher output and profit, or who has contributed more in the company's profit, al so increasing its efficiency. The same occurs in various areas of business, all of which are assisted by information systems. [Pacheco, 05/09/2007] 4. The Strategic Difference For Cardoso (01/01/2006), Management Information Systems or Management Informati on System (MIS) is an information system, typically based computers used in an o rganization. ï § STRATEGIC ROLE OF SUPPORT: The information systems can help a company's competit ive positioning and decision making. The GIS allows the directors to have immedi ate access to all information from the database and the System as graphs or spre adsheets containing all data necessary for a detailed analysis and management. T hus, at any time, the director can monitor the results of his administration, wh ich will facilitate the planning of new actions and evaluation of the institutio n as a whole. ROLE OF MONITORING OF PERFORMANCE (Tactical): The GIS is not restr icted to data analysis and statistics have to be used as a tool of management by objectives (MBO - Management by Objectives), and help to: establish relevant an d measurable goals. monitor results and performance (success rates). send alerts , in some cases daily, to managers at each organizational level, in all variatio ns between results and pre-established goals and budgets. ï §

As Cardoso (01/01/2006) states, in terms of the overall quality of Management In formation Systems (GIS) provide concepts, methodologies, techniques and tools to the executives of organizations to make strategic decisions based on informatio n, accurate, current and time Skilled any program aimed at improving quality is directly related to the ability of strategic management and, therefore, the abil ity of the direction the company is well informed as quickly as possible, since the overall quality is dependent on the information to its performance. Accordin gly, the data collected must be extracted from the market trends, as well as pro blems to be solved, followed by business opportunities and strategic decisions t hat provide improvements for the company. An information system that includes no t only the information needed to administration, but who can diagnose and manage key aspects for the company's su ccess represents a fundamental support for management and planning,€providing favor able conditions for achieving greater competitiveness, efficiency and agility in decision making and strategic management of the organization. [Cardoso, 01/01/2 006] 5. Where to use GIS? Cardoso says (01/01/2006) that the Information Systems-based computers can work in any department, functional area or section of an organization. Since the prod uctive sector (factory floor), in inventory control, logistics and transportatio n in the area of Marketing, Sales, Legal, HR, Accounts Payable / Receivable ... Information Systems are distinct in their features, but currently, the interface and the way they are used is when standardizing the organization deploys an ERP . ERP information systems are integrated by a common database and shared with a standard interface. [Cardoso, 01/01/2006] 6. Security By their nature, all information system for handling data and information, often confidential, it must be embedded within security features and access restricti ons in order to prevent information from being known by those who should not. Im agine if wages or benefits of a company were open to all employees, customers or suppliers! [Cardoso, 01/01/2006] 7. Standardization Cardoso (01/01/2006) says there is no standard for Information Systems. There ar e generic applications such as ERP, SCM, CRM, BI, DBMS, etc ... Information Syst ems should be directed to corporate objectives so as to meet the needs of organi zations. 8. Benefits, Problems and Efficiency According to Cardoso (01/01/2006), the main information systems used in any orga nization (business, industry, NGOs, religious, financial, government) are: ERP, SCM, CRM, BI, SPT's, among others. List the following advantages in the use of i nformation systems in organizations and that justify its implementation: 1. Retr ieval and updating of the information more effectively and rapidly 2. Storing th e information in less space than the manual system (paper) 3. Multiple users can share the same data and use it in four different tasks. Control redundancy of i nformation 5. Forcing the use of standard 6. Access control (security), and 7. D efinition of rules of Integrity (consistency constraints). He also claims that the efficiency of information systems in organizations is di rectly dependent on how the planning was done for their adoption and deployment. Good planning, adequate resources, well defined goals with training for the use rs tend to make the information systems and efficient. However, the most common errors are second Cardoso (01/01/2006): 1. Unmet goals it sets itself, 2. Does n ot help the service of corporate goals, 3. Malfunctions of 4. Absence of feature s 5. Lack of training to users, 6. Lack of reference material, and 7. Do not com municate with other corporate systems; Among other problems.

9. Final Conclusions Information systems in modern organizations, are essential. It is practically im possible to talk in an organization active and efficient in today's society that does not have information systems for relationship with customers and suppliers by automating their processes. With respect to GIS, there is growing interdepen dence between strategy, business rules and procedures on the one hand, GIS (soft ware, hardware, data) and other telecommunications, affecting the products, mark ets, suppliers and customers. The SIG currently represents the company's core co mpetence (core competence), playing a strategic role for itself. Already on the changing nature of information technology, with increasing power and declining c ost of information technology, users can now set their own applications and simp le systems of information without the help of professional programmers. And with the changing nature of applications, new types of applications require direct a nd close interaction between technical support staff, managers who will use the system and the level executive. Inside the new information age, the company must present itself as a network structure that transcends traditional boundaries of what we know today as the company, based on information and knowledge, where kn owledge becomes the true capital and emphasis on achievement activities will shi ft to the knowledge worker. References Bonfim, E. (05/28/2007) What does the acronym GIS? Information System. Source: h ttp://www.centropaulasouza.sp.gov.br/posgraduacao/Trabalhos/Dissertacoes/DM_Tec n_Alexey_Carvalho.pdf Cardoso, A.€(01/01/2006) What are the historical origins of G IS? Information System. Source: http://www.bsline.com.br/colunas/vernot.asp?id=7 7 Cardoso, A. (01/01/2006) There is already a market where knowledge of GIS is f undamental? Information System. Cardoso, A. (01/01/2006) What are the functional areas of GIS? Information Syste m. Cardoso, A. (01/01/2006) How GIS works at the strategic level of the organiza tion? Information System. Source: http://www.sie.ufpa.br/sig.htm; http://pt.wiki pedia.org/wiki/Sistema_de_informa% C3% A7% C3% C3% A3o% A3o_de_gest Cardoso, A. (01/01/2006) How GIS can help companies in implementing total quality? Informati on System. Source: http://www.scielo.br/scielo.php? sci_arttext script = & pid = S0100-19651999000100007 Cardoso, A. (01/01/2006) What level of security as a GI S information management? Digital Security. Cardoso, A. (01/01/2006) There is a pattern of application of GIS? Information System. Cardoso, A. (01/01/2006) What are the main benefits of a GIS? Information System. Cardoso, A (01/01/2006) How can we make efficient GIS within organizations? Information System. Cardoso, A. (01/01/2006) What are the possible errors that can be found in a GIS? Informati on System. Cardoso, A. (01/01/2006) How important is significant in organization s? Information System. Gill, A. (29/05/2007) What does the acronym GIS? Informat ion System. Source: http://www.kaizensig.com.br/solucoes.php?id=124 Pacheco, D. (09/05/2007) how GIS can help organizations achieve the main goal, the profit? I nformation System.

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