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Lloyd's Register (LRQA)

QMS Auditor/Lead Auditor - CQI & IRCA


QMS Auditor/Lead Auditor

CQI & IRCA certified training course number: A18007
5 Days

You need this course if ...

you want to audit Quality Management Systems against ISO 9001 requirements

you are an Auditor or Quality System Manager and want to add to your credibility with a
widely accepted qualification

you want to satisfy the formal training requirements for IRCA certification

You will learn ...

the purpose of a QMS and the ISO 9000 principles of quality management

essential definitions to help you interpret and audit ISO 9001 requirements

to analyse ISO 9001 clauses and suggest examples of evidence that would show
conformance with these requirements

the roles and responsibilities of an auditor and lead auditor

to plan and conduct an interview with top management and evaluate an organisations
quality policy and objectives

to prepare an on-site audit plan that establishes effective audit trails across processes and
between members of an audit team

how to audit processes for conformance and effectiveness, including any specific quality

to prepare thoroughly for audit and produce process based checklists

to gather objective evidence through observation, interviewing and reviewing


how to evaluate objective evidence and correctly identify conformance and non-
conformance with requirements

to report findings accurately against requirements of ISO 9001, write and grade non-
conformity reports and evaluate proposals for corrective action

how to relate your audit findings to the policy and objectives of the organisation and
present your overall evaluation to top management

You will need

knowledge and understanding of ISO 9001 and experience of auditing

ideally to have attended our ISO 9001 Appreciation and Interpretation course

to understand the basics of how organisations work and the role of top management

to have good knowledge of ISO 9001 and possess knowledge of these quality
management principles and concepts: the Plan, Do, Check, Act (PDCA) cycle; the
relationship between quality management and customer satisfaction; commonly used
quality management terms and definitions and the seven Quality Management Principles
as given in ISO 9000; the process approach used in quality management; the Model of a
Process Based Quality Management System; the structure and content of ISO 9001.

Complete approximately 2 hours of pre-course work prior to attending the course.

Your future development

OH&S and EMS Auditor/Lead Auditor conversion courses
Tutored Audits (coached live audit at your company)

See our Business Improvement courses

Course length
Five days


This course is certified by CQI and IRCA and meets the requirements of the CQI and IRCA ISO
9001:2015 QMS Auditor/Lead Auditor course criteria PR328

IRCA Certified ISO 9001:2015 Lead Auditor Training Course (A17955)

Develop the knowledge and skill required to conduct a full audit of an organization's Quality
Management System (QMS) to ISO 9001:2015.

Gain the confidence to effectively audit a QMS in accordance with internationally recognized
best practice techniques. Demonstrate your commitment to quality by transforming existing
auditor skills to ISO 9001:2015. Consolidate your expertise with the latest developments and
contribute to the continuous improvement of the business.

You'll grasp the key principles and practices of effective QMS audits in line with ISO 9001:2015
and ISO 19011 "Guidelines for auditing management systems". Using a step-by-step approach,
you'll be guided through the entire audit process from initiation to follow-up. Over 5 days, you'll
gain the knowledge and skills required to undertake and lead a successful management systems
audit. Learn to describe the purpose of an ISO 9001:2015 QMS audit and satisfy third-party
certification. You'll acquire the skills to plan, conduct, report and follow up a QMS audit that
establishes conformity and enhances overall organizational performance.

You will sit a 2 hour exam to test your knowledge and understanding.
IRCA course reference number: A17955.

Who should attend?

Anyone with the need to audit an organization's ISO 9001:2015 QMS


You should have a good knowledge of ISO 9001:2008 and the key principles of a QMS. If not,
we strongly recommend you attend our ISO 9001:2015 Requirements course. It will also help if
you have attended an internal or lead auditor course or have experience with conducting internal
or supplier audits.

The trainer was excellent; he is so captivating and keeps you engaged throughout making it a
really enjoyable experience. - Claire Pressdee-Collins, Ofcom

What will I learn?

Gain the skills to plan, conduct, report and follow up an audit in accordance
with ISO 19011

Identify the purpose and benefits of a QMS

Explain the role of an auditor to plan, conduct, report and follow up an audit in
accordance with ISO 19011 (and ISO 17021 where appropriate)

How will I benefit?

This course will help you:

Identify the aims and benefits of an ISO 9001:2015 audit

Interpret ISO 9001:2015 requirements for audit application

Plan, conduct and follow-up auditing activities that add real value

Grasp the application of risk-based thinking, leadership and process

Access the latest auditor techniques and identify appropriate use

Build stakeholder confidence by managing processes in line with the latest


Meet training requirements for IRCA certification

What's included?
A copy of the standard BS EN ISO 9001:2015
Detailed course notes
IRCA certified training course certificate
You will gain 40 CPD points on completing the course
Lunch and refreshments

This course is certified by the International Register of Certificated Auditors (IRCA) and meets
the training requirements for IRCA Quality Management Systems Auditor Certification.

Due to changes announced by the Chartered Quality Institute (CQI) and the International Register
of Certified Auditors (IRCA) who certify this course, we must make you aware that:

In order to accurately record the delegates that they are certifying, CQI/IRCA now require that
we provide them with your contact details (name, surname and email address).

We have been assured by CQI/IRCA that delegate data will be handled and stored confidentially
and securely, and that any marketing communications between CQI/IRCA and you will be
limited to the promotion of CQI/IRCA and their qualifications programmes, and that this will be
strictly on an opt-in basis.

Should you have any questions or concerns regarding this change, please do not hesitate to
contact the BSI training team on +44 345 086 9000.

5 days = 1650 + VAT
Bureau Veritas (BVQI)

Course Overview
Our Bureau Veritas IRCA accredited PR328 QMS ISO 9001:2015 Lead Auditor course offers a
general understanding of the concepts of the ISO 9001:2015 standard and the principles and
practices of leading management systems and process audits in accordance with ISO 19011. Our
active Lead Auditors, who are also higly experienced and qualified IRCA Lead Tutors explain the
clauses of ISO 9001:2015 in detail and guide students through the entire audit process, from
managing an audit program to reporting on audit results. Students gain necessary auditing skills
through a balance of formal classroom tutorials, role playing, group workshops, and open forum

Accreditation & Certification

This course is IRCA-accredited PR328 (17929). Students who successfully complete both the
examination and the continuous assessment will be awarded an IRCA-accredited Certificate of
Successful Completion and will satisfy the formal training requirements for the IRCA QMS
9001:2015 Lead Auditor Certification scheme.

Learning Objectives
- Understand quality management definitions, concepts, and guidelines
- Understand the purpose of the ISO 9000 series
- Understand the requirements of the ISO 9001:2015 standard
- Understand the roles and responsibilities of the auditor
- Apply ISO 19011 definitions, concepts, and guidelines
- Recognize the principles, practices and types of audits
- Understand the role of objectives, scope, and criteria in the audit process
- How to plan audits
- Understand lead auditor responsibilities
- Communicate effectively during the audit
- Prepare audit conclusions
- Report audit results

Students should have prior knowledge of the ISO 9001 standard. Those without prior knowledge
may not be successful in this course.
Students are expected to have the following prior knowledge:
-The Plan, Do, Check, Act (PDCA) cycle
-The relationship between quality management and customer satisfaction
-Common quality management terms and definitions and the 8 Quality Principles of ISO 9000
-The process approach used in quality management
-The model of a process-based QMS, the structure and content of ISO 9001

To help bridge any knowledge gaps, Bureau Veritas Training has created pre-course self-learning
documents for students to study.

Cost: USD $1,995

($100 Early Bird discount with enrollment 30+ days in advance)


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