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Specific Functions:

1. Manage the ICT System and infrastructure to effectively support operations, ICT-
related plans and programs of the divisions/units within the region.

2. Formulate and implement the ICT Plan as part of the REDP to effectively allocate the
necessary ICT resources of the region to support regional strategy, operations,
programs and projects.

3. Develops and sustain partnerships with ICT service providers in the

operationalization of the ICT infrastructure and the delivery of support services (e.g.
internet connection).

4. Adopt/adapt, and monitor implementation of ICT policies and procedures for strategic
use of ICT

5. In coordination with the Field Technical Assistance Division, provide technical

assistance to the division offices as regards ICT

6. Participate and communicate with Central Office and other ICT Units across levels
with regard to the implementation of national ICT and ICT-related program
2009 Survey on Information and
Communication Technology (SICT) :
Preliminary Results
Reference Number:

Release Date:
Tuesday, January 3, 2012

More than 90 percent of establishments use computer and other hardware

1. Out of the total 2,140 establishments covered in the 2009 Survey on Information and Communication
Technology (SICT), 95.7 percent used computer in their business operations.

2. ICT Manufacturing Industries recorded the highest percentage of establishments that used computer
(100%) while ICT Service Industries recorded the lowest (94.9%).

3. At the regional level, both the Caraga Region and Autonomous Region in Muslim Mindanao recorded
the highest percentage at 100 percent while in MIMAROPA only eight out of every 10 establishments
(80.8%) used computers in business operations, the lowest among regions.
Nine in ten establishments report Internet Access through computer

4. At the national level, about 9 in every 10 establishments (88.5%) had Internet access. Among the
Information Economy (IE) Industries, ICT Manufacturing Industries, with 97.9 percent, surpassed the
national average, while for National Capital Region, 92.9 percent.

Almost half of employees uses computer routinely at work

5. Out of the total 250,854 employees, only 45.9 percent used computer routinely at work.

6. Eight in every 10 employees in ICT Service Industries used computer routinely at work, the highest
among industries, while ICT Manufacturing Industries recorded the lowest at 23.2 percent.

7. Among regions, the highest and lowest percentages were exhibited by Bicol Region (79.5%) and
CALABARZON (24.3%), respectively.

One-third of employees routinely uses computer with Internet connection at work

8. About 32.2 percent routinely used computer with Internet connection. ICT Service Industries ranked
highest with 67.0 percent while Bicol Region maintained the top post at 74.9 percent.

Establishments generate PHP308.20 million from E-Commerce Transaction via the Internet

9. The number of establishments with E-commerce transaction via the Internet was recorded at 27.1
percent, while one in every 10 establishments reported having E-commerce transaction via computer
networks other than the Internet.

10. Among industries, establishments in the ICT Service Industries posted the highest utilization of E-
commerce via Internet at 35.6 percent while ICT Manufacturing Industries led in the use of E-commerce
via computer networks other than the Internet with 22.6 percent.
11. Among regions, Autonomous Region in Muslim Mindanao topped other regions in utilizing the E-
commerce via the Internet (71.4%) while CALABARZON and Autonomous Region in Muslim Mindanao
led all other regions in utilizing computer networks other than the Internet (14.3%).

12. Revenue generated through E-commerce via Internet amounted to PHP308.20 million while
PHP90.33 million was earned through computer networks other than the Internet.

Business transactions via cellular mobile phone is recorded for almost 20 percent of

13. A total of 18.3 percent of establishments utilized cellular mobile phone in business transactions.

14. Publishing Activities reported the highest percentage of establishments utilizing mobile phones in
business transactions at 32.3 percent. Autonomous Region in Muslim Mindanao remained on top with
57.1 percent.

15. Revenue from business transaction through cellular mobile phone totaled PHP9.05 million.

Web presence is common to more than forty percent of establishments

16. About 43.6 percent of the total number of establishments reported having website in 2009.

17. Half of the establishments engaged in Publishing Activities had website, the highest among industries.
The least was reported by ICT Trade Industries (35.4%) and ICT Manufacturing Industries (31.3%).
18. The National Capital Region, with 55.0 percent, led other regions in utilizing websites in their business
operations. None of the establishments in Eastern Visayas, on the other hand, had website in 2009.

Publishing activities rank highest in utilizing the Internet to obtain information from government

19. Of the total establishments with Internet access, 74.5 percent utilized this medium in obtaining
information about government organizations. Publishing Activities topped other industries with 85.0

20. Downloading or requesting government forms through Internet was reported by 70.1 percent of
establishments with Internet access. A total of 87.4 percent of establishments in ICT Manufacturing
Industries reported this type of activity.
21. A total of 62.8 percent of ICT Manufacturing Industries establishments with Internet access reported
having used the Internet for completing forms on-line and sending the forms, surpassing the national
record of 44.0 percent.

22. Making on-line payments to government organizations was the least among the activities done via the
Internet. About 26.0 percent of establishments reported this type of activity. Half of the total
establishments in ICT Manufacturing Industries with Internet access reported the highest for this type of
activity. CALABARZON, with 34.2 percent, led all other regions.

More than half of establishments uses the Internet in obtaining information from other

23. Obtaining information from other organizations via the Internet, at 57.4 percent, was the activity done
most by establishments. A total of 65.5 percent of ICT Service Industries establishments reported this
activity. Cordillera Administrative Region ranked first with 81.3 percent.

24. Sharing or distributing information within the establishments (51.1%) and sharing or distributing
information with other organizations (50.9%) were the next activities done mostly by the establishments
via the Internet. Other activities reported were internal and external recruitment (37.1%), finance
accounting and auditing (30.4%) and staff training (26.3%).

The 2009 SICT is the third in the series conducted by the National Statistics Office. It is as a rider to the
2009 Annual Survey of Philippine Business and Industry (ASPBI) conducted in August 2010.

Objective of the Survey

The 2009 SICT aims to collect and generate information on the availability, distribution and
access/utilization of ICT among establishments in the country.

Specifically, the survey aims to measure the following:

component of ICT resources and their utilization by establishments

diffusion of ICT into establishments from various sources

e-commerce transactions from data on e-commerce sales/revenue and purchases

cellular mobile phone business transactions from data on sales/revenue

estimate of the number of ICT workers in establishments

methods of disposal of ICT equipment

Uses of the ICT Data

The results of the survey will be used in:

assessing the use of ICT resources by establishments and the available infrastructure

determining how establishments use the internet, including the activities for which it is used

determining Web presence in establishments

determining the revenue generated through e-commerce transactions, and through cellular
mobile phones

determining the methods of disposal of ICT equipment

Frame of Establishments

The 2009 List of Establishments (LE) is used as frame of this survey.

Unit of Enumeration

The unit of enumeration of the survey is the establishment. Establishment is an economic unit under a
single ownership or control, i.e., under a single legal entity, engaged in one or predominantly one kind of
activity at a single fixed location.

Scope and Coverage

The survey covered all industries in the 2009 ASPBI. Industries in the 2009 SICT were classified as Core
ICT and Non-Core ICT sectors. The Core ICT industries are those referred as the Information Economy or

The IE is composed further of the ICT Sector and Content and Media Sector. The industries under each
sector are as follows:

a. ICT Sector

o ICT Manufacturing Industries

o ICT Trade Industries

o ICT Service Industries

Software publishing

Telecommunication services
Computer programming, consultancy and related services

Data processing, hosting and related activities; web portals

Repair of computers and communication equipment

b. Content and Media Sector

o Publishing activities

o Motion picture, video and television programme production, sound recording and music
publishing activities

Sampling Design

The 2009 SICT samples are subsamples of the 2009 ASPBI.

Establishments under IE or core ICT sector were completely enumerated while those for non-core ICT
sector were randomly selected using systematic sampling design with three- and five-digit PSIC serving
as industry strata (industry domain) and the employment size as the second stratification variable.

The total samples for the survey is about 8,300 establishments.


Some indicators to be generated from the survey are as follows:

proportion of establishments using computer

proportion of employees using computers

proportion of establishments with internet connection

proportion of employees using the internet at work

proportion of establishments with Web presence

proportion of establishments with Intranet

proportion of establishments placing and receiving orders over the internet

proportion of establishments using the Internet by type of access and activity

proportion of establishments with LAN and Extranet

Reference Period
All information collected in the 2009 SICT refers to calendar year of 2009 except for employment which is
as of 15 November 2009.

Response Rate

The overall response rate for the 2009 SICT is 88.8 percent of the 8,276 sample establishments. For IE,
the response is 88.6 % of the 2,841 samples.


Information and Communication Technology (ICT) as defined by the Commission on Information and
Communication Technology (CICT) is "the totality of electronic means to collect, store, process and
present information to end-users in support of their activities". It consists, among others, of computer
systems, office systems and consumer electronics, as well as network information infrastructure, the
components of which include the telephone system, the Internet, fax machines and computers.

ICT Resources are equipment, knowledge and human resources used to support electronic
business/manufacturing processes and the conduct of electronic commerce transactions. It includes
computer and peripheral equipment, systems and application software, network channels,
telecommunication equipment, routers, satellite and other ICT hardware used in electronic business and
commerce transactions, ICT support services and ICT workers.

Network channel is a collection of computers connected to each other that allows them to communicate
with each other, and share resources and information. All networks are made up of basic hardware
building blocks to interconnect network nodes, such as Network Interface Cards (NICs), Bridges, Hubs,
Switches, and Routers.

Internet is a global system of interconnected computer networks that interchange data by packet
switching using the standardized Internet Protocol Suite (TCP/IP). It is a "network of networks" that
consists of millions of private and public, academic, business, and government networks of local to global
scope that are linked by copper wires, fiber-optic cables, wireless connections, and other technologies.
The Internet carries various information resources and services, such as electronic mail, online chat, file
transfer and file sharing, online gaming, and the inter-linked hypertext documents and other resources of
the World Wide Web (WWW).

Intranet is a set of networks, using the Internet Protocol and IP-based tools such as web browsers and
file transfer applications, that is, under the control of a single administrative entity. That administrative
entity closes the intranet to all but specific, authorized users. Most commonly, an intranet is the internal
network of an organization.

Extranet is a network or internetwork that is limited in scope to a single organization or entity but which
also has limited connections to the networks of one or more other usually, but not necessarily, trusted
organizations or entities (e.g. a company's customers may be given access to some part of its intranet
creating in this way an extranet, while at the same time the customers may not be considered 'trusted'
from a security standpoint).

Wide Area Network (WAN) is a computer network that covers a broad area (i.e., any network whose
communications links cross metropolitan, regional, or national boundaries. Less formally, a WAN is a
network that uses routers and public communications links. The largest and most well-known example of
a WAN is the Internet. A WAN is a data communications network that covers a relatively broad geographic
area (i.e. one city to another and one country to another country) and that often uses transmission
facilities provided by common carriers, such as telephone companies.
Local Area Network (LAN) is a computer network covering a small physical area, like a home, office, or
small group of buildings, such as a school, or an airport. Current LANs are most likely to be based on
Ethernet technology. Each workgroup can get to its local printer. Note that the printers are not accessible
from outside their workgroup.

E-commerce or electronic commerce refers to the sale of goods and services where an order is placed
by the buyer, price and terms of sale are negotiated over the Internet Protocol-based networks, an
extranet, Electronic Data Interchange (EDI) network, or other on-line system.

Web site is a collection of Web pages, images, videos or other digital assets that is hosted on one or
more web servers, usually accessible via the Internet. All publicly accessible websites are seen
collectively as constituting the "World Wide Web". The pages of a website can usually be accessed from a
common root URL called the homepage, and usually reside on the same physical server.


Information Economy (IE) is a term used to describe the economic and social value created through the
ability to rapidly exchange information at any time, anywhere to any one. It is characterized by the
intensive use by businesses of ICT for the collection, storage, processing and transmission of information.
The use of ICT is supported by supply of ICT products from an ICT-producing sector and through trade.

IE is comprised of the Information and Communication Technology (ICT) Sector and the Content and
Media Sector.

Industries under ICT Sector are industries which fulfill and/or enable, by electronic means, the processing,
communication, transmission and display of information. It excludes the industries which create the

Industries under Content and Media Sector are those which produce goods and services primarily
intended to inform, educate and/or entertain humans through mass communication media. These
industries are engaged in the production, publishing and/or distribution of content (information, cultural
and entertainment products), where content corresponds to an organized message intended for human

Source: National Statistics Office

Manila, Philippines

Is PH ICT-ready? It's 76th in global rank

The latest World Economic Forums Global Information Technology Report shows the widening
gap between the best and worst performing economies

CLIMB. The Philippines climbs 2 notches to place 76th out of 143 countries in 2015s
Networked Readiness Index (NRI), the World Economic Forums Global Information
Technology Report reveals Wednesday, April 15.
MANILA, Philippines The Philippines climbed 2 notches to place 76th out of 143 countries in
2015s Networked Readiness Index (NRI), the World Economic Forums Global Information
Technology Report said Wednesday, April 15.

The Philippines ranked 78th in 2014 and 86th in 2013.

The countries are ranked in terms of their capacity to prepare for, use, and leverage Information
and Communications Technology (ICT).

The Philippines ranked 85th in terms of readiness sub-index, covering infrastructure,

affordability, and skills. It ranked 84th for environment sub-index that include political and
regulatory and business and innovation.

The country ranked 74th in terms of usage covering individual, business, and government usage
of ICT. It is up to 62nd place in terms of impact sub-index, covering economic and social impact.

The report cited that greater connectivity has also led to political empowerment, citing the 2001
mass protests in the country organized via short message service (SMS) texts, and the ability for
protesters to quickly gather support and demonstrate is credited with toppling then-president
Joseph Estradas government.

Telecommunications operators in emerging markets are crucial to enabling the monetization of

content in the early stages of evolution, example of which is the launch of Facebook Zero
promotions by operators such as Globe Philippines, which enables people to experience Internet
content at no charge.

Another example is the post-Super Typhoon Haiyan experience that hit the Philippines in 2013,
wherein analytics helped aid workers prioritize assistance levels and supply distribution.

The International Organization for Migration incorporated social media data with geographic and
real-time data to better understand the unique needs of each region hit by the typhoon. As a
result, they could pinpoint what locations were hardest hit and what supplies were needed most,
learning, for example, that hospitals in the badly damaged coastal city of Guiuan were running
out of diesel for their backup generators.

Big data analytics made relief efforts more accurate and responsive, which in turn made the
country more resilient in recovering from the disaster, reduced suffering, and saved numerous
lives, the report cited.

Digital poverty holds back global growth

The 2015 edition of the NRI ranked Singapore as the top country in the world when it comes to
leveraging ICTs for social and economic impact.
The city state replaces Finland, which had been number one since 2013, and is joined in the top
10 by another Asian country, Japan, which climbs an impressive 6 places year-on-year to 10th

Occupying the third slot behind Finland is Sweden. The highest-placed G7 economy is the
United States (7th), followed by the United Kingdom (8th).

Germany, the worlds fourth-largest economy, ranked 13th, down one place on last year.

Data from the reports Networked Readiness Index suggested that the gap between the best and
worst performing economies is widening. Those in the top 10% have seen twice the level of
improvement since 2012 as those in the bottom 10%.

This demonstrates the scale of the challenge facing developing and emerging nations as they
seek to develop the infrastructure, institutions, and skills needed to reap the full benefits of ICTs,
as only 39% of the global population enjoys access to the Internet despite the fact that more than
half now owns a mobile phone, the report cited.

Progress by the worlds larger emerging markets toward networked readiness has been largely
disappointing, the report noted.

The Russian Federation is the highest-placed BRICS nation, climbing 9 places in 2015 to 41st. It
is joined in the top half of the ranking by China, which remains at 62. All other members of the
group have declined, with South Africa coming next (75th, down 5), followed by Brazil (84th,
down 15) and India (89th, down 6).

The example of the BRICS is not unique, as many other countries that have improved their
ranking over the last decade or so are now facing stagnation or regression, said Bruno Lanvin,
executive director of INSEADs European Competitiveness Initiative (IECI) and Global Indices
projects and co-editor of the report.

The report shows that the digital divide across nations is increasing and this is of great concern,
given the relentless pace of technological development. Less developed nations risk being left
further behind and concrete actions are needed urgently to address this, said Soumitra Dutta,
Anne and Elmer Lindseth Dean at the Samuel Curtis Johnson Graduate School of Management
at Cornell University and co-editor of the report.

Armenia (58th) and Georgia (60th) are among the most improved nations since 2012. Outside of
the Caucasus, the United Arab Emirates (23rd), El Salvador (80th), Macedonia FYR (47th),
Mauritius (45th), and Latvia (33rd) all improved markedly during the same period.

Early-stage improvements are being witnessed in some of the worlds most fragile and least
developed countries as well. Burkina Faso, Cape Verde, Kenya, Lesotho, Madagascar, Mauritius,
Nigeria, Tanzania and Uganda have all fully liberalized their ICT markets, while Kenya and
Tanzania are beginning to see the benefits of similar reforms.
Broadband as income multiplier

While mobile telephones may be becoming ubiquitous around the world, the report cautioned
though that the ICT revolution will not be carried over to voice or SMS.

Without better access to affordable Internet, a huge proportion of the global population will
continue to live in digital poverty, missing out on the enormous social and economic benefits that
the ICTs represent, said Thierry Geiger, senior economist, World Economic Forum and co-
editor of the report.

The report also noted that government leadership in the creation of a good regulatory and
business environment with competitive ICT markets is a fundamental requirement for all

"Broadband is an income multiplier, said Dr. Robert Pepper, vice president of global technology
policy, Cisco. "To ensure that ICT benefits everyone, broadband adoption needs to increase over
all, but especially for low income populations. Unconnected countries and people are being left

But while government action is necessary to address digital divides, efforts must also be made to
encourage people to participate in the digital economy, argues Bahjat El-Darwiche of Partner,
Strategy &, and leader of the firm's Communications, Media and Technology practice in the
Middle East. (READ: Sachet effect and the digital economy)

Emerging markets need to ensure a sustainable supply of local and relevant digital content if
they are to give more people reasons to go online, El-Darwiche said

The report is the result of a partnership between the World Economic Forum, INSEAD and the
Samuel Curtis Johnson Graduate School of Management at Cornell University. It is supported by
Cisco and Strategy&.

Next Wave ICT Road show kicks off in Baguio City

Baguio City The information technology and business process outsourcing (IT-BPO) industry
is to bring opportunities to countryside Filipinos, saidDeputy Executive Director Monchito B.
Ibrahim of the Department of Science and Technology Information and Communications
Technology Office (DOST-ICTO) during the Next Wave Cities ICT Road show last October 16-
17, 2013.
The DOST-ICTO and major stakeholders of the industry identified ten next wave cities to host
IT-BPO companies which included Baguio City. The Next Wave Cities ICT Road show is
intended to help the ten cities ready for the expansion of IT-BPO companies.

The National Economic and Development Authority (NEDA) recognizes the significance of the
IT-BPO industry and encourages its continued existence in the region. However, it also
recognizes that there is a need to improve the IT-BPO industry in CAR considering its role in
boosting the economy.

The region shall target inventory and mapping of the existing IT-BPO sites for promotion. Space
requirements and support facilities will also be worked out as the IT-BPO industry generates
massive employment.

We would like to bring jobs to the people, not bring people to Manila or Cebu. Ibrahim said.

With the IT-BPO expanding to other cities, people need no go to Manila for employment. People
can even work at home.

According to Executive Director for External Affairs Ms. Genny Marcial of the Information
Technology and Business Processing Association of the Philippines (IBPAP), the IT-BPO
industry has already generated 777 thousand jobs nationwide as of end of 2012.

By the end of 2016, the IT BPO is expected to continually boom with the industry targeting to
directly employ 1.3 million Filipinos.