NAME: Fatima Shams Code: 3HRC

COMPANY QDSV WORD 800

: COUNT:

Activity: A Date:

Product and Services of QDVC

QDVC is a Qatari construction company. So, the main service the company provides is
construction. Currency, the company is providing services to following projects.

1- Lussail Light Railway Transit System

2- Doha Metro: Red Line South
3- New Orbital Highway Contract 2
4- Transfer Packages CP01 C1, C2, C3
5- Sheraton Park Project
6- Lusail Underground Carparks
7- Golf and Racquet Country Club Al Houara Tangier
8- Dahlak Island Resort, Eritrea
9- Pumping Station 70 & Pumping Mains

Main External Customers

Following are the main external customers of QDVC.

Private customers:
These are sole traders who need assistance with construction of their business sites or
maintenance of private sites. Examples of such customers are supermarkets or marts. QDVC
does not have many private customers.

Commercial companies:
These are relatively large customers and are the owners of factories, private companies
etc.

Public Limited Companies

QDVC has large number of public limited companies as its customers. These customers
are banks, MNCs etc. Local Al Darwish Engineering and the Korean GS Engineering and
Contracting are the customers.
Government:
Government is one the largest customers of the company. The company has many
government projects such as LUSAIL LIGHT RAILWAY TRANSIT SYSTEM.

The Purpose and Goal of QDVC

Following is the purpose and goal of QDVC.

Vision:
QDVC is a Qatari shareholding company with a vision to create a profitable and thriving
local construction company of international repute while offering value to its customers.

Mission:
QDVC makes efforts to make a lucrative valued and inspiring local construction company
established upon international standards. The company pledged to:

1- Dedicatedly develop a highly skilled, competitive and professional team of experts to

offer the highest quality of services.
2- Relentlessly makes effort to lead by example in the field as a service provider and also as
employer.
3- Persistently endorse Qatars local economy by increase the size of business in Qatar and
alluring the input of local resources as well as established internal suppliers.
4- Continuously stay on the leading edge of technology to make sure QDVC is always a
step ahead.
5- Considerately support local communities of Qatar by showing responsible corporate
behavior to the social cause.

External Factors
Political:
Most of the contracts are provided by the government. Change in political landscape can
result in lesser contracts. Moreover, change in political landscape will result in change of policies
for construction industry.
Economical:
Qatar has the highest GDP per capita income in the world. People are
spending more on housing, shopping and entertainment. Entertainment places such
as amusement parks etc.

Technological:
Technological changes can deeply affect QDVC because there is a major influence of
technology in construction industry. High-tech machines are getting invented on regular
intervals. Construction projects are adopting latest high-tech system. So, QDVC should remain
updated with technology to satisfy customers.

Environmental:
Environmental changes have a deep impact on construction companies. Due to damaging
environment, governments are stressing construction companies to come up with environmental
friendly construction projects. Qatar has made a plan of 2030 in which the government aims to
make the country sustainable. Therefore, many construction companies are now focusing on
using renewable energy.

Structure of the Organization and functions

Functions
Procurement and Logistics Department. The department is responsible for purchasing
all the equipments required by the company. It is responsible for buying the best quality material
in reasonable price. This is the most important department because all other departments are
depended on it.

HR Department. This department is responsible for looking after all the affairs of
employees. From hiring and firing to job evaluation and managing payroll, this department is
responsible for all of it.

Finance Department. This department is responsible for managing all the financial
affairs of the company. Financial affairs such as allocation of budget, payment to vendors,
payment to employees, preparing annual reports etc fall under the umbrella of this department.

Local Projects Department. This department is responsible for looking after all the local
projects. It is responsible for evaluating whether a project is working according to companys
promises.
Functions Work Together To Optimize Performance
To optimize performance, all departments should work together in the same direction. To
make all the department work in the same direction, the company focuses highly on maintaining
a good communication system to make all departments know what is expected of them. Unity of
command is the keys to optimize performance. Unity of command can only be achieved if the
communication network is good.

Culture of QDVC
QDVC has its own unique learning culture. The company focuses on employees a lot.
QDVC has various training programs for its employees. QDVC skills academy focuses on
training of employees. Learning and training culture increases employees productivity and
affects operations. Also, trained employees result in participative management style.