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REF.

: Case Reference: 16274670

Mrs. Ana Maria C. B. de Oliveira


120 Bento Lisboa Street, Block 2, Apartment 1208
Rio de Janeiro, Brazil, 22221-011

March 03, 2017

To whom it may concern,

I, Ana Maria Chal Bittencourt de Oliveira, hereby authorize Hugo


Bittencourt de Oliveira to represent me and deal with all matters
regarding British Airways on my behalf, since Im very busy and wont
be able to follow up my claim before the airline.

Thank you for your understanding,

Sincerely,

Ana Maria Chal Bittencourt de Oliveira.