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Harmonize Food Safety

through Integration





DEVIATION To alleviate these challenges and help make the process run NONCONFORMANCE more smoothly. An automated Food Safety Food Management ISO 22000 Food Safety Food Standard Document Control. Point In fact. What resulted was a multitude visibility into their quality and safety International Food Standard Food Quality Software of different point systems (for example. many leading organizations Software BRC Management ISO 22000SQF FDA GFSI today will only work with GFSI. The GFSI-bench. ACTION By integrating into a single harmonized solution employees are able to save time and increase productivity by utilizing and training on a single system. Furthermore. Global Food Safety Initiative HACCP Plan RFR International operations. Food Quality HACCP Software Food Management Training) operating independently of ISO Food & Beverage Supply Chain IFS RFR Hazard Analysis Critical Control Points each other. An integrated system lets the user consolidate multiple requirements into a single source. there may be a double entry of data across these silos.4476 n info@etq. like the one on the left. with minimal integration DOCUMENT n Reporting Overlap: Much like double entry of data. the users of the system. (GFSI) as its “stamp” of high quality and safety. FDA RFR ISO ISO GFSI FSMS Food FSMS Integrated Systems vs. INSPECTION n Employee Burden: Employees. Many Food Safety systems are siloed. you can ensure that all processes are systems often overlap in their ability to report on critical interconnected and share information. By creating a . improved communication and the elim- ination of duplicate data. data compliance and management systems is necessary HACCP stored in one system remains in that system hindering to achieve global harmonization across the enterprise the ability to cross-pollinate critical food safety data. ISO 22000 ISO Compliance Food & Beverage IFS When it comes to Food Safety systems. resulting in Siloed Versus Integrated enhanced visibility. integrated system (below). Rating Food Supply Chain Safety Supplier IFS Management solutions are often used today. TRAINING facilitates the consolidation of the data into one report. www. Integration of the silos EMPLOYEE Food Safety Management effectiveness. This safety data. A multitude FOOD SAFETY MANAGEMENT of systems often results in employees having to utilize and CORRECTIVE HACCP train on a number of systems just to complete their job tasks. HACCP Food & Beverage ISO Safe Quality Food rately over time and were implemented as ISO 22000 Reportable HACCP Compliance FSMS zations to seek methods of enhancing Supplier Rating Food Registry Food Safety Management needed. Since these zation. These types of BRC FDA HACCP Compliance HACCP BRC and IFS for example—coupled with GFSI FSMS British Retail Consortium FDA SQF RFR ISO systems were typically put into place sepa- regulatory oversight are driving organi. Maintaining a high level of visibility within Safe Quality Food systems operate in their own information silo. ISO 22000 Food Safety limited visibility and communication. in today’s fast-paced environment. Harmonize Food Safety Through Integration Executive Summary HACCP Integration is the key to maintaining quality and achieving FSMS harmonization across the scope of an The Food and Beverage industry is increasingly BRC adapting the Global Food Safety Initiative SQF IFS organization.etq. an organization needs to think in terms of inte- grating processes. AUDITS INTEGRATED could be looked at as the catalyst for integration. The FSMS ensures compliance with food Food Safety Food Quality FSMS Software safety initiatives and helps streamline the International Food Standard ISO 22000 Challenges that arose from these point food safety-related processes. so the organization is left with and enhances process visibility within the n 800. BRC GFSI Food Safety Supply Chain Software SQF SQF Hazard Analysis Critical Control Points Solutions compliant suppliers. It also GFSI Food Safety Management Software Safe Quality Food Food & Beverage solutions include: connects these processes with other areas ISO Compliance Critical Control Points that are integral to the business—for example Supplier Rating HACCP Software n Siloed Compliance Initiatives: These systems Food Safety Management Quality and Environmental Health and Safety— FDA Compliance Food Quality are not linked. point RFR Supplier Food Management BRC marked food safety schemes—SQF. This occurs because many similar issues are method has many benefits and can increase being reported for each system. Corrective and Management System (FSMS) is one of Hazard Analysis FDA Compliance Supplier Rating Preventive Action (CAPA) and Employee these methods. siloed CONTROL points. making it easier to review and trend on data.354.

environmental or other discipline. ation. they don’t know where to inspection. One common be combined. any event would become a corrective simplifies the training process. system provides the best of both worlds—users have access to with the ultimate goal being the use of fewer systems to get the the information they need and the enterprise has visibility into job done. What processes can be consoli. that each facility would have its own set of solutions. This would result in a multitude of CAPAs ranging in require that employees be trained in each and every system severity. Harmonize Food Safety Through Integration A Process-based Approach The difficulty lies in making these various point solutions When integrating systems the ideal approach to take is from the interact with each other. a CAPA could be launched for the employee result. take the employees into consider- worry of data being accessible to all system users. including: reap the benefits of integration. scales like severity and frequency. effectively reducing a n Scalability: A challenge faced with point solutions is degree of data paralysis in the system. allows for a common standardized solution across the dated in these various systems? Where are the integration enterprise that is scalable and effective. challenges. visibility is the overlying advantage. Integration makes the filter the “needles from the haystack”—enabling organizations process of training much more streamlined and much less to immediately correct minor events and focus their attention time consuming. n Ease of Compliance with Multiple Standards: An inte. How does an organization begin to sort through the solution the user would have had to jump from system to multitude of data and adverse events to find those most critical system depending on what discipline the event derived to the business? They need to prioritize and filter these events from. The most critical events are essentially lost in the pile. heart of a holistic FSMS—allows an organization to take dards because multiple requirements are consolidated into action on adverse events in the system. www. This enhanced visibility leads to the ability to trend across the enterprise and come up with a holistic Quantitative Risk Management enables an organization to report that can more effectively identify points that require designate a risk ranking to an adverse event using quantitative change throughout the organization. However. Only the most critical adverse events will become CAPAs. n 800. point solutions are now being fed through a single system. all the data across all processes and operational areas. In an integrated solution. In an integrated system they can take care of everything they need in one Defeating the Data Paralysis Conundrum location. Quantitative Risk Management is key in effectively can more easily see how one event can affect other areas of categorizing and filtering this information. As a grated system. Using an inte. An integrated holistic system perspective of the end user. the organization may undergo a “data paralysis”—there regardless of whether the event stems from a safety.etq. is so much information coming in. However. with a a single source. much wider range of visibility into adverse event data. points and how are they going to help simplify the process? A potential deterrence of an integrated system may be the When looking to integrate. Let’s take the example of CAPA. Taking a process-based approached when integrating While the preceding are examples of how an organization can management systems results in many benefits. the ability to discern critical from non-critical becomes a chal- n Trending: When processes are integrated an organization lenge. separately. this increase in visibility may bring its own n Centralized. perspective.” Quantitative risk tools essentially trained on at once in all disciplines. This provides a systematic and repeatable method for determining the criticality of an n Enhanced Employee Training: Integration greatly event. look at it from a process perspective—look at While they may be sharing a system they cannot access other which processes the employees are doing that overlap and can departments’ data unless the system enables it. However. Traditionally. n Quantitative Risk Tools as a Filtering Agent: CAPA—the grated system makes it easier to comply with multiple stan. The key is to focus on the users of the system.354. eliminating the need to jump from system to With newfound visibility into all events. using a systematic and quantitative method. In a point . A point solution would action. Instead of looking at it from a system architecture employees will only see the information that is relevant to them. enhancing visibility. the enterprise. Harmonized Processes: In a siloed system. all processes can be like “needles in a haystack. employees would often have to use different systems for tasks that could be combined into one. on those most critical to the business. data from all multiple system.4476 n info@etq.

through regularly scheduled audits. it is often the brand owner that must incur the easier to digest the information and decrease the chances liability for such events.354. In that respect. Whether it’s an are sufficient. tially an extension of the brand owner and their performance an organization can increase their visibility into data by reflects on them. Take CAPA for example. which Taking CAPA as an example. Harmonize Food Safety Through Integration Another benefit to Reporting is that trends can be more easily Common Audit Processes—Eliminate Double-Work detected. This is so instead of auditing just the specific system elements. This makes it standards. degree of data paralysis. Enterprise Reporting allows an organization to audits will ensure that all agreed upon procedures and practices roll up data from various systems into one holistic report. To mitigate this risk. It fosters better decision- making. Much like an internal auditing program. In an integrated system there will mostly likely be certain based method audits CAPA once. Risk Assessment is a valuable tool in helping organiza. and streamlines the process by focusing on the events Much like the systems it governs. need to be re-audited. must also be integrated. as is the need to maintain processes on a continual basis. mitigating the need to run a duplicate overcoming data paralysis because it consolidates data into CAPA Audit for each and every system. an organization making. the integrated of experiencing data paralysis. We have three events from recurring. Using Enterprise Reporting. the process. it is beneficial for an orga- across the enterprise. an organization can audit the While filtering events in an integrated system helps to reduce a processes to better eliminate overlap. Using a process-based approach to audit management. integrating supplier Beyond visibility. a single environment. elements that overlap each other. so maintaining a cohesive and leverages the findings across all three processes. all of which include a common CAPA process. This are being followed exactly. is able to review each supplier’s efficiency and gain visibility into www. change management in adapting to use of CAPA portion of the process does not an integrated system or training employees to use the system. Visibility is important to an organization. The most logical way most companies will manage governance is through . we allows them to pinpoint the root cause of the issue. Let’s look into how an CAPA CAPA organization can uphold processes and procedures and ensure that their integrated system is kept in sync. an audit management system that pose the most risk to the organization. a centralized location within the inte- grated system. This makes it possible for an organization While integrating an audits program is important to ensure to more effectively draw correlations between events compliance throughout the system. tions categorize and prioritize events. it’s important to govern the system through continuous moni- toring and periodic review. If the findings and continuous process can be a challenge. By incorporating an generated. However. an organization can conduct just one audit for CAPA that will apply n Enterprise Reporting: Enterprise Reporting is helpful in throughout all systems. Using an inte- grated audit program enables an organization to monitor and In an integrated system where all quality and safety data is continuously improve their management system processes visible. A supplier is essen- and continuous improvement. processes. not having an enterprise reporting This is a common element present in many systems. but also ensures efficient analysis and decision- auditing program to extend to the supply chain. if a product fails to meet quality receiving it in a more manageable format. which promotes efficient trending nization to integrate supplier audits as well. Trending enables an organization to uncover similar- ities in events that occur in separate sites or departments. system in place can hinder the ability to view and analyze the there is no need to audit five times for five different systems. which promotes excellence and not only decreases the amount of reports that will need to be compliance in supplier performance. data coming into the system. Rather than audit the same CAPA Food Safety Governance process three times. FSMS can schedule and execute continuous audits of suppliers. then the CAPA overlapping n 800.4476 n info@etq. The organi- can illustrate how process-based auditing can improve food safety zation can then take preventive measures to prevent adverse CAPA governance.

Providing suppliers with this level of with the enterprise. This ability down the supply chain. audit management is not the only aspect of an integrated system that extends to suppliers. helps reduce the time it takes to receive and correct quality issues in the supply chain. This helps to for an organization to integrate suppliers into their existing determine which of the suppliers provides the best mate- safety processes. such as: with regulatory requirements or implementing any of the GFSI food safety n 800. as well as when inventory is running low. and to determine the costs per unit for each product line. Tools like NCM tracking chain. and if any defects or issues are found. By incorporating the supplier ensure that a supplier is in fact providing the highest quality for rating system to the FSMS. own quality and safety processes in order to increase their mation secure. Harmonize Food Safety Through Integration quality and safety in the supply chain. Using a master Bill At the end of the day. providing a better gauge of supplier safety in the Supply Chain. Integrated systems with tiered security can enable suppliers to participate in the corrective This ability to ensure compliance beyond an internal scope is action process while maintaining security. and packaging types for a product line. the ability to quality of the supplier goods. Whether complying business processes. an integrated system connects the food of Materials. they Let’s take a look at how integration further benefits the supply need to be managed properly. extending Corrective Actions to performance. Suppliers can be considered to be the backbone of the Food and Beverage industry. based on the organization’s current demand. The goal of supplier management is to enable rials for a product. which helps create a level of visibility that visibility will allow them to participate in the process by feeding promotes a common and cooperative Quality and Safety process information directly into the management . provide the necessary workflow and reviews to determine the disposition type of a nonconforming material. Companies use food safety initia- tives to help promote a high level of compliance down the food To effectively bring the supply chain into the FSMS. suppliers becomes critical. To do this. integrated management system n Specification Management: Part of integrating the supply will greatly enhance an organization’s ability to produce the chain is ensuring the right materials are managed within highest quality goods. as identify any overlap from one product to the next. This helps to maximize the quality of the materials an organi- Looking Ahead: Extending Integration zation receives. products.etq. it is beneficial quantifying the performance of its suppliers. and allows suppliers to improve their suppliers to participate in the process. In order to maximize visibility into their supplier rating. Through use of integration tools.4476 n info@etq. security tools help to Conclusion protect information that needs to stay within an organization’s Safety and Quality are the most important ingredients in the four walls. important. a holistic. an organization supplier rating. Similarly. audit finding n Supplier Corrective Action: Corrective Action is the heart can contribute to a supplier’s overall safety score and affect of a good safety system. With GFSI and other initiatives putting n Supplier Rating: Critical to the success of a product is the even stronger emphasis on high quality products. as well global compliance. while keeping infor. A system that integrates all relevant processes across the zation needs to integrate the best practices associated with enterprise is key to ensuring this compliance. As a result. It is also beneficial for inventory control because it enables an organization to identify the quantities that are needed for each product. an organization is effectively the organization becomes essential. www. This capability helps to identify the costs for each supplier’s raw materials. Food and Beverage industry. chain. and helps provide better visibility into the Outside a Company’s Four Walls cost of poor supplier quality. connects the supply chain and creates a window into ingredients. however. an organi.354. chain. can facilitate supplier interaction in the process while built-in security tools limit the level of interaction to only those areas Integration to this level ensures that suppliers are fully in step relevant to the supplier. organizations can manage the raw materials. n Nonconformance Tracking: Incoming raw materials need to be inspected. Specification Management helps to organize and manage consistency in products.

and Envi- ronmental Health and Safety (EHS) Management. is an enterprise suite of modules designed to foster operational excellence in busi- nesses with modules and utilities such as HACCP. and many more. EtQ continues to be the leading Food Safety. Supplier Rating. CAPA.354. providing solutions for Food Safety.4476 n info@etq. Reliance. Quality. For more information. Employee automation and collabo- ration. Aviation Safety. www. EtQ uses best in class integrated modules and enterprise application integration to manage and measure these compliance processes and execute organiza- tional change. please visit http://www. EtQ has been providing software solutions to a variety of markets for over 20 years.etq. EtQ’s n 800. EHS. Audits. Document Control. . EtQ encompasses a wide variety of industries. Customer Complaints. EtQ has always had a unique knowledge of compliance processes related to Food Safety. and FDA Compliance Management. Risk Management. mitigating and preventing high-risk events through integration. 1992 by former lead auditors of Under- writers Laboratories. EHS. Quality and Compliance solution provider for identifying. Harmonize Food Safety Through Integration About EtQ Founded on March 4. Quality.

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