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End-User License Agreement



1. Definitions
In these terms and conditions the following words shall have the following meanings: "you"
means the person using the Product; "Product" means the Software downloaded by you by itself
from a Vodafone website or supplied to you on a Compact Disc, website or directly from device or
any other media either by itself or together with the device; "Services" means data transmission
and other services offered by Vodafone under an airtime contract or otherwise; "Software" means
the Vodafone software which is supplied to you on the Compact Disc, website or directly from
device together with the Mobile Connect/ Broadband Card or downloaded by you separately from
a Vodafone website: "we" "us" means your local operator.

2. Licence to Use
We grant you a non-exclusive licence to use the Product in connection with the Services. We do
not accept any responsibility or liability nor grant any licence to use the Software with a non-
Vodafone network or SIM card. You may not copy, modify, reverse engineer or decompile the
Product and/or the software contained in or on the Product or any part of it (save to the extent
expressly permitted by law). You may not transfer, assign, sublicense, or otherwise distribute or
enable a third party to use the Software or the Product or any part of it.
You may make one copy of the Software for back up purposes.
You are solely responsible for taking prudent and appropriate measures to back up data and
otherwise protect against loss of data.
The Product together with the Vodafone SIM Card may be used by you to link into websites,
resources and /or networks worldwide. We do not accept any responsibility for the content,
services or any loss or damage you may suffer by using such websites and networks. You agree
that you will not use the Product or any part of it in breach of any relevant laws or regulations.
Further you agree to keep secret and in a safe place any passwords or other access devices you
may be provided with in order to prevent any unauthorised use of the Product.

3. Termination
This licence is effective until terminated. You may terminate it at any time by deleting the
Software including any back up copies from all your devices and returning the Product to us at
[insert relevant Operating Company details]. This Agreement shall automatically terminate if you
fail to comply with these terms and conditions or with the terms and conditions of any other
contract pursuant to which we or our third party distributors have made the Product available to
Upon termination of this Agreement, you will cease to use the Product and delete the Software
including any back-up copies from all your devices and return the Product to us at [insert relevant
Operating Company details]

4. Intellectual Property Rights

We and/or our licensors as the case may be, own all the copyright, design rights, "Look and
Feel", trade marks and other intellectual property rights in and to the Product. The fact that we
have supplied you with the Product does not mean that we have transferred any of our or our
licensors rights in the Product to you, we have simply permitted you to use it strictly on the terms
and conditions of this licence.

5. Customer Services
If you need any help with the Product please call your local operator’s customer service centre.
6. Unique Identifier
When you install this Software an anonymous unique identifier (UID) is created at random. The
UID does not allow Vodafone to identify any individual users by name. It cannot be used to
monitor which web sites have been visited or e-mail addresses contacted by users. Using this
UID, the following types of non-personal information may be forwarded to Vodafone when you
connect to the Vodafone network:
a) Version and configuration of the Software
b) Connectivity methods, such as infrared and Bluetooth, and devices used
c) Web browser and email software version details
d) Laptop and processor manufacturer product ID
e) Session information including duration and quality/success of connection at location where
connection is initiated;
f) When roaming, the country code and the mobile network to which you are connected;
g) Type of usage, for example internet browsing, file transfer, intranet access.
h) IMEI (coded device identity)

This information will be stored on a secure server for the following purposes:
(i) From time to time Vodafone may need to update service related settings and this may be done
without notification.
(ii) You may be notified about various software updates and patches, every time you connect,
weekly or monthly, depending on your preference. You will be given the choice whether or not to
accept these. You may decide to download larger files/patches when you are connected via a
faster internet connection such as your corporate LAN.
(iii) Compiling anonymous aggregate information about usage to improve the Mobile Broadband
Service. In no event will Vodafone disclose such information to any third party.
If you do not want the UID to be used, then it is possible for you or your IT Manager to disable
this function. However it should be noted that Vodafone may not be able to fully support the
Services if this function is disabled, as we will not be aware of which updates or software patches
you may need. Please find details on how to disable the UID function on the Vodafone support
portal at

Please note that sending and receiving the above information will necessitate sending small
amounts of data over your connection. You will be charged for this at your agreed rate and typical
charges are provided at your local operator web site or through their customer support contact.
Please see the your local operator support website for typical costs.

7. Exclusion of warranties
To the fullest extent permitted by applicable law, the Product is furnished to you "as is" without
any warranty, conditions, representations or other terms regarding the Product from our licensors.
Neither we nor our licensors warrant that the Product will meet your requirements or that the
operation of the Product will be uninterrupted or error free. To the extent permitted by law we and
our licensors disclaim and exclude all warranties, representations, conditions and other terms of
any kind, express or implied or whether arising by statute, common law or otherwise. This clause
does not affect your statutory rights.

8. Limitation of Liability
We will be liable to you if our negligence causes death or personal injury. In all other
circumstances we or our licensors will not be liable to you for any compensation, reimbursement
or damages on account of the loss of present or prospective profits, loss of revenue, turnover of
sales; loss of good will; loss or damage to reputation; loss of contracts or customers; loss of
anticipated savings; loss of or damages to data or programs or any other reasons whatsoever or
indirect, special, incidental or consequential damages whether arising in tort (including
negligence) or contract and even if we or our licensors have been informed of the possibility of
such losses or damages.
9. Law and Jurisdiction
These terms and conditions shall be governed by the laws of England and the parties hereby
irrevocably submit to the exclusive jurisdiction of the English courts.