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IS401 PROJECT MANAGEMENT

Lecture 1: Unit Outline brief and


Introduction
Semester 1, 2017
Unit Description

In this unit, students get fundamental project management knowledge and


learn how to apply tools and techniques to project activities in order to
meet customer requirements, finish within a required time frame and on
budget. While the acquired skills are applicable to all kinds of projects, the
focus is on information systems projects. Scope, time and resource
management are addressed, with a particular emphasis on applying critical
path analysis to create feasible project schedules. Students work on
practical case studies in small teams, using commercial project
management software to plan a project, monitor and control the progress
and report on the status. Teaching is by lecture, group discussion and
tutorial. Assessment is by laboratory exercises (40%), written report (20%)
and final examination (40%).
LEARNING OUTCOMES

On the completion of this unit, students are able to:

1) Describe the major areas and stages of project management


2) Perform critical path analysis to create project schedules
3) Use commercially available software to create a project plan, track the
progress and report on the status
4) Evaluate different options to balance conflicting demands and / or correct
deviations from the project plan
5) Develop an IT Project Management Plan
Lecture Schedule
Week Chapter Topic Labs
1 1 Introduction to project management Lab Project specifications
Major Project specifications and
Formation of Project Teams
Teams to brainstorm project topic
Tutorial on MS Project 2010
2 2 Scope management Teams develop project charter
Tutorial in creating project charter and scope statement for online electronic check-in system

3 3 Time management Teams develop a task list and duration using MS Project 2010
Tutorial in developing WBS for online electronic check-in systems and Perform Critical Path Analysis (CPA)

4 4 Cost management and Procurement management Plan costs based on quotations


Conduct procurements
Administer and close procurements
Team Project charter and scope statement due for submission
Tutorial: Using MS Project to create estimated costs and determine budget for online electronic check-in
system

5 5 Quality management Teams to develop a Quality matrix plan


Tutorial: Develop quality matrix for online electronic check-in system

6 6 Human resource management Teams to develop Human resource plan


Acquiring and developing project teams
Tutorial: Develop HR database for online electronic check-in system project

7 7 Work on student projects Online Test #1 (Covers Scope, Time, Cost, Procurement and Quality)
Team WBS and duration due for submission

Study week
8 8 Communications management and stakeholders management Teams to identify all possible stakeholders and develop a communications plan
Tutorial: Develop a communication plan for online electronic check-in system

9 9 Risk management Team budget, resource allocation and quality matrix due for submission
Teams to develop Risk management matrices
Tutorial on developing a risk management matrices for online electronic check-in system project

10 10 Integration management Teams to Identify integration points in a project plan and manage these areas

11 11 Earned value charts Team to develop Earned Value Report (EV) using MS Project 2010..
Tutorial: Create an Earned value report using MS Project 2010 for online electronic check-in system

12 12 Finalize project plan Online Test #2 (covers HR, Communication, Stakeholders, Risk and Integration)

13 Finalize project plan Finalize project plan


14 Submission of IT Project Plan IT Project Plan due for submission
15 All Revision Examinable topics will be made available on Moodle.
16 Exam Exam week
Assessment Items
Assessments Assessment Item Weighting (%) Outcomes Due Date

Assessment #1 I. Project sections hand-ins 20 1, 2, 3 Week 4, 7, 10, 12

II. Online Tests (1 & 2) 20 1, 2, 3 Week 7 and 12

Assessment #2 Assignment 20 2, 3, 4, 5 Week 14

Assessment #3 Final Examination 40 1, 2, 3, 4, 5 Exam Week


Task 1: Lab Portfolio

Description: The lab portfolio consists of 2 key components.


1a) project hand-ins
1b) Moodle quizzes

Criteria: Assessments will be graded based on criteria per task that is set by the
Lecturer in charge. Students will also know in advance which labs are due for
submission.

Weighting: 40% (20% project hand-ins , 20% practical test)


1a) Project Hand-ins (20%)
In the assessment, team of students will be required to submit a collection of
short assessment tasks in MS Project 2007 or MS Project 2010 and also in word
document only. These weekly tasks will be announced during lectures and or
tutorials.

Worth: 20 % (5 % for each hand-ins)


Due: In weeks 4, 7, 10 and 14
1b) Moodle quizzes (20%)

The second component of the lab portfolio includes 2 Moodle quizzes. This is an
individual undertaking in which you will be required to answer short quizzes in
relation to selected topics covered in lecturers or tutorials. This assessment will be
facilitated via the use of Moodle. It is expected that students may get back instant
results for the quizzes.

Worth: 20% (10% each)


Due: In weeks 7 and 12
Task 2: IT Project Plan (20%)
Requirement: This assessment will be done in small groups of 4. Each team is required to
identify and choose an IT Project based on one of the following categories;

a) an existing company that is in dire need of a new IT infrastructure or


b) a new IT company that you are just starting
c) an organization that needs an upgrade of IT infrastructure

Each group is required to

Develop an IT Project Management Plan (word document & MS Project 2007 or MS


Project 2010). The plan will consist of several sections. Please refer to the project plan
template, which will be a separate word document posted on Moodle.

Weighting: 20%
Task 3: Final Exam (40%)
Description: Topics will be announced throughout the semester and a revision of
all noted topics will be discussed in week 15. The topics will also be made
available on Moodle for students also in that week.

Criteria: Students are assessed on the extent to which they apply the principles
taught throughout the semester including good practices.

Weighting: 40%
Classroom Etiquette
Integrity

maintain the highest academic standards by upholding


academic policies.

Plagiarism
No marks will be awarded if academic work is not
properly referenced

Image courtesy of university of


Windsor
Classroom Etiquette
Diversity

Diversity nurtures an international academic


community within the university that fosters a
culture that is open and welcoming to people of
diverse backgrounds, and promotes ideas and
perspectives that engages the faculty, staff and
students in academic and non-academic
activities in an educational environment. Image picture art

Value each others input


Classroom Etiquette
Respect

DWU Community respects every persons


dignity, background and potential, and
appreciates and respects the right to express
diverse ideas with a freedom of academic
enquires..

Value our learning space

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Classroom Etiquette
Learning for life

DWU is committed to providing opportunities to


staff and students for personal growth in an
environment that supports the development of
discipline, ethical decision- making, and personal
responsibility.
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Value our time here


Notify your lecturer before leaving room
Inform lecturers if sick (email, note)
Urgent need (family responsibilities)
Appointments Details
Unit Coordinator & Lecturer
Ms. Thadreina Abady, Email: tabady@dwu.ac.pg,
Phone: 424 1882

Send Email to make an appointment if you need to see us formally or for any
queries

Consultation Hours:
Tuesdays 3:30 pm 5:00 pm
Thursdays 3:30 pm 5:00 pm
E- Books
Prescribed Texts
Schwalbe, K. (2014), Information Technology Project Management (7th Ed), Course
Technology, MA.

Project Management Institute. (2013). A guide to the project management body of


knowledge (PMBOK guide). Newtown Square, Pa: Project Management Institute.

Books24x7, I., & Project Management Institute. (2008). A guide to the project
management body of knowledge (PMBOK guide). Newtown Square, Pa: Project
Management Institute, Inc.
E- Books (cont..)
Recommended Texts

Schwalbe, K. (2010), Information Technology Project Management, Course


Technology (6th Ed), MA.

Passenheim, O. (2009), Project Management, Ventus Publishing. Retrieved from


http://www.bookboon.com

Gido, J., & Clements, J. P. (2010) Successful Project Management (5th Ed).
PenState University & Virginia University: South Western Cengage Learning

Moffat , S (2012). Project 2007. The Mouse Training Company and Ventus
Publishing. Retrieved from http://www.bookboon.com.
LECTURE 1- INTRODUCTION
TO PROJECT MANAGEMENT

IS 401 Project Management


Introduction to Project Management
The Big Picture in Brief

Planning a Project

Closing a project
Controlling a project
The Big Picture in flowchart

Introduction to Project Project Planning


Management
Defining the Project Scope

Project Planning Schedule Development

Resource Allocation

Cost Estimation & Budgeting

Quality, Risks & Communications Planning

Development of an integrated project plan


Project Controlling
Project Controlling

Track Project Progress

Closing a Project Take Corrective Actions

Scope Management
Learning Outcome

Describe all ten knowledge areas and all five process groups
of project management
Explain what a project is and provide examples of information
technology project.
Identify the project triangle (the triple constraint)
Explain what project management is and discuss key
elements of the project management framework.
Identify the growing need for better project management,
especially for information technology projects.
What is a Project?
A project is a temporary endeavor to produce a set of deliverables within
clearly specified time, cost and quality constraints.1

Elements of a Project
Temporary: definite beginning and end
Unique purpose: well defined objective, different from the results of other
functions of the organizations
Resources: often from various areas
Sponsor / customer: internal or external, provides direction and funding
Uncertainty: main reason for challenges; uniqueness makes definition of
objectives and estimation of effort & costs difficult;
Examples of IT-related Projects in PNG

Papua New Guinea Flexible and Open Distance Education Project

Approval Date: 11 January 2011


Closing Date: 30 April 2016
Total Project Cost: US$6 million
Donors: World Bank (International
Development Association)US$5
Improve the quality of the equivalency curriculum across Papua
New Guinea.
million
Government of Papua New Guinea
Increase tutor-student contact hours in provincial centres. US$1 million
Introduce new technologies that will improve efficiency and Implementing Agency: Papua New
reduce costs in distance education centres. Guinea Department of National
Education
To know more about this project go to;

http://siteresources.worldbank.org/INTPAPUANEWGUINEA/Resource
s/PNGFODEProjectBrief.pdf
Examples of IT-related Projects in PNG cont..
Improving telecommunications access in PNG's rural communities

Approval Date: 22 July 2010

Closing Date: 31 August 2015

Total Project Cost: US$15 million

Donors: World Bank (International


Development Association)US$15
million
Implementing Agency: Papua New
Provide access to telecommunications for over 420,000 Papua New Guinea Department of
Guineans in the provinces of Chimbu and East Sepik. Communication and Information
Facilitate public internet access.

Contribute to economic growth, social development and local


business development in the project areas.
Examples of IT-related Projects in PNG cont..
Office network for GMT Enterprises Ltd

Approval Date: June 1 2010

Closing Date: June 10 2010

Total Project Cost: K 20,000 (approx)

Sponsor: George Tagobe


Implementing Agency: Information
systems Students Year 4 2010

Set up an office network for GMT Enterprises


Ltd
Examples of IT-related Projects in PNG cont..
DWU Notebook Project- ongoing

Approval Date: - 2009

Closing Date: (ongoing project0

Total Project Cost: K- (approx)

Sponsor: DWU
Implementing Agency: ICT Dept. and
DWU

The university is equipping students with Notebooks to enhance their


research, the ability to use computers and the internet and learning
capabilities in a higher learning environment.
Examples of IT-related Projects in PNG cont..
One Laptop per Child Project-PNG
Approval Date: - July 2010

Closing Date: October 2010

Total Project Cost: US $ 350, 000 -


(approx)
Sponsor: PNGSDP
Implementing Agency: ICT Dept. and
DWU

JIM TAYLOR PRIMARY SCHOOL (KISAP) OLPC DEPLOYMENT


JULY 2010 in North Wahgi Jiwaka Province

To provide children in Papua New Guinea with new opportunities to explore new learning. To create educational
opportunities for Papua New Guineas poorest children by providing each child with a rugged, low-cost, low-power,
connected laptop with content and software designed for collaborative, joyful, self-empowered learning.
The Project Triangle

Each project is shaped by three factors:


Scope

Time Costs

Scope, time and cost are interdependent and (often)


competing goals.
Successful PM considers and balances all three goals.
Another significant element: Quality / customer satisfaction
What is Project Management?

Definition
Project Management is the application of knowledge,
skills, tools & techniques to project activities in order to
meet project requirements.1
Scope Time Cost Quality

Project Management (PM) involves balancing competing


demands among:
- Scope, time, cost and quality
- Stakeholders with different needs and expectations
1) Project Management Institute (PMI) Standards Committee, 2000, A Guide to the Project Management Body of
Knowledge (PMBOK Guide), The PMBOK Guide is a key document in the project management profession.
Project Management Framework

How do I When should I


manage a do which
project? activity?

What are the


areas that need to Where do I get
be managed? my resources?
1. How do I manage a project? 2. What are the areas that need to be
Managed?
Leadership,
scope, time, cost, risk
planning, General Project Human resource etc
organisation, Management Management
communication Knowlegdge Knowlegdge
and control skills and and
Understand Practice Practice
organizational
behaviour, Application
financial Area
analysis, etc. Knowledge
4.When should I do and
which activity? Practice 3.Where do I get my resources?
Today, tomorrow, in a stakeholders, internal,
week, in 6 months external
Yesturday, 2 years ago Design new or buy off-
shelf
Project Management Framework
Knowledge Areas (1)
Knowledge Areas describe the key competencies a project manager must
develop. The four core knowledge areas are:
Scope Management
Defining and managing all the work required to successfully complete
the project
Time Management
Estimating work duration, developing an acceptable project schedule
and ensuring timely completion of the project
Cost Management
Preparing and managing the project budget
Quality Management
Ensuring that the project will satisfy the stated or implied needs
Project Management Framework
Knowledge Areas (2)
The four facilitating knowledge areas are:
Human Resource Management
Selection and effective use of the people involved in the project

Communications Management
Generating, collecting disseminating and storing of project information

Risk Management
Identifying, analyzing and responding to risks related to the project

Procurement Management
Acquiring or procuring goods and services needed for the project from
outside the organization
Stakeholder Management
Engaging stakeholders from start to finish of the project
Project Management Framework
Knowledge Areas (3)
Project integration management is an overarching function that affects
and is affected by all other knowledge areas.
Integration Management

Scope Management
Core
Time Management Functions
Cost Management
Quality Management
Human Resources Management
Communications Management
Facilitating Functions
Risk Management
Procurement Management
Stakeholder Management
Project Management Framework
Process(es) / Stages
There are several different approaches to project management, but
the stages typically follow common steps to problem solving:
Defining the problem, weighing the options, choosing a path,
implementation, evaluation

Initiating Planning Executing Controlling Closing

Definition of - Working out - Coordination of - Ensuring proj. - Documentation


business and main- people and objectives are - Archiving project
need taining a resources met files
Sponsor feasible - Procurement - Monitoring Formal
scheme progress
Project - Leadership acceptance
Manager WBS - Taking correc-
- Information
Project Schedule disseminiation tive actions
charter Budget Delivery of Successful
work completion (in
time, on budget)
Project Management Framework
Overview
Initiating Planning Executing Controlling Closing

Project Integration
Scope
Time
Cost
Quality
Human Resources
Communication
Risk
Procurement
Stakeholder
Project Management Framework
Activities for each Knowledge Area & Stage (1)

Initiating Planning Executing Controlling Closing


Integration Projectplan Projectplan Integrated
development execution change control
Scope Initiation Scope planning Scope
Scope definition Verification
Scope change
control
Time Activity Schedule
definition control
Activity
sequencing
Activity duration
estimating
Schedule
development
Project Management Framework
Activities for each Knowledge Area & Stage (2)

Initiating Planning Executing Controlling Closing


Cost Resource Cost control
planning
Cost estimating
Cost budgeting

Quality Quality planning Quality Quality


assurance control
Human Organizational Team
resources planning development
Staff acquisition

Communica- Communications Information Performance Administra-


tions planning distribution reporting tive closure
Risk Risk managemt.
planning
Risk identification
Project Management Framework
Activities for each Knowledge Area & Stage (3)

Initiating Planning Executing Controlling Closing


Risk Qualitative risk Risk
(continued) analysis monitoring
Quantitative risk and control
analysis
Risk response
planning
Procurement Procurement Solicitation Contract
planning Source close-out
Solicitation selection
planning
Project Management Context
Projects dont run in isolation. Project managers need to consider the greater
organizational context system thinking!

-people involved or affected by project activities and include:


Project sponsor
Project team
Support staff
Customers
Users
Suppliers
Opponents of the project
...
Success Factors for IT Projects
1. Executive support Adequate resources
2. User involvement Fast approval for unique
3. Experienced project project needs
manager Cooperation from other
4. Clear business objective parts of the organization
5. Minimized scope
Mentoring/coaching on
leadership
6. Standard software
infrastructure
7. Firm basic requirements
8. Formal methodology
9. Reliable estimates
Summary
A project is a temporary endeaver undertaken to accomplish a
unique purpose.
Each project is defined by scope, time, cost and quality
requirements.
Project Management (PM) is the application of knowledge,
skills, tools & techniques to project activities in order to meet
these requirements.
PM knowledge areas and project stages provide a framework
for categorizing PM activities.
Projects dont run in isolation consider the greater context!
Executive support is the key success factor for IT projects.
References..
Project Management Institute (PMI) Standards Committee, 2000, A Guide to the Project Management Body of Knowledge (PMBOK
Guide), The PMBOK Guide is a key document in the project management profession.

Lester. A, 2007, Project Management. Planning and Controlling. 5th edition (pg.1-5)

http://www.projects.uts.edu.au/resources/pdfs/PROJECT_MANAGEMENT_GUIDEBOOK.pdf (accessed 05-02-2016)

http://web.worldbank.org/WBSITE/EXTERNAL/COUNTRIES/EASTASIAPACIFICEXT/PAPUANEWGUINEAEXTN/0,,content
MDK:22817915~menuPK:333773~pagePK:2865066~piPK:2865079~theSitePK:333767,00.html (accessed 05-02-2016)

http://web.worldbank.org/WBSITE/EXTERNAL/COUNTRIES/EASTASIAPACIFICEXT/PAPUANEWGUINEAEXTN/0,,content
MDK:22657809~menuPK:333773~pagePK:2865066~piPK:2865079~theSitePK:333767,00.html (accessed 05-02-2016)

http://www-
wds.worldbank.org/external/default/main?pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&search
MenuPK=64187283&siteName=WDS&entityID=000104615_20101105152439 (accessed 10-02-2016)

https://intranet.dwu.ac.pg/docs/DWU_Netbook_User_Policy210610.pdf

http://www.olpc.org.pg/index.php?option=com_content&view=frontpage&Itemid=1