PROJECT REPORT

ON

A STUDY ON FINANCIAL
PERFORMANCE OF OCEANMASTERS
PVT.LTD

UNIVERSITY OF ANNA

Project submitted in partial

fulfillment for the award of degree

MASTER OF BUSINESS
MANAGEMENT
Page
1
Submitted by
R.John
Yabez
MBA final
year
Reg
no : 951015631021

CONTENTS

Page
2
Chapter Title P
No.

Introduction & Design of the study

1.1 Introduction
1.2 Objectives
I 1.3 Period of study
1.4 Limitation of The study
1.5 Scheme of The Report
1.6 Operational Definition

Industry & Company Profile

2.1 Company profile

II

Description of the study

III 3.1 Origanization structure
3.2 company Initiations Observed

Page
3
 4.1 Findings
4.2 Suggestion
4.3 Conclusion
IV 4.4 Bibliography

Page
4
CHAPTER 1

Page
5
 1.1 INTRODUCTION

Organization studies are the study of individual and group

dynamics in an organizational
Setting, as well as the nature of organizational them.
Whenever people interact in
Organizations many factors come into play. Organizational
studies attempt to understand
And model these factors. Study is essential to any MBA
graduate as it help them to
Connect theory with practice.

Organization study refers to the study of organization as a

whole and getting adequate

Page
6
 Knowledge with various departments in the organization.
The study carried out as
OCEANMASTERS MARINE SERVICES PVT.LTD,.
TUTICORIN. This study is based on
Different aspects and dimensions on the company.

Summer training program for a period of one month

suggested by Anna University. In
the period of one month the training helps to understand
about the financial products
They deal and about share trading, mutual funds, interacted
with investors.

The study helps in obtaining practical experience of the

operations in an organization.
This report contains a brief on the profile of the company, its
departments and sections.

Page
7
 1.2 OBJECTIVE OF THE STUDY

To study the various operations undertaken by Oceanmasters

marine services pvt.Ltd,

To understand the day to day activities of the Oceanmasters

marine services Pvt.Ltd.,

To study about the companys rules and regulations.

To study about the export and import rules and regulation

To study about the overall organizational structure of the

company.

To suggest the company for the effective operations in

logistics

To know about the strength, weakness, opportunity and

threats of the company.

1.3Period of study

Page
8
 The study has been done for the period of 1 month from 16 .6
.2016 to 15. 7 .2016

1.4 LIMITATIONS OF THE STUDY

The study has the following limitations

Duration is the major constraint to study the wide-ranging

operation of the company.

Disinterest of the respondents to provide information is a

drawback of this study.

The study and the sample area is limited to the Oceanmasters

marine services Pvt.Ltd.,

Analysis and evaluations have not done as the study is based

on observation and

Interview methods.

1.5 SCHEME OF THE REPORT:

Page
9
CHAPTER 1:

Consists of details regarding introduction, objectives of

the study, period of the study,
Limitations of the study.

CHAPTER 2:

Contains industry and company profile, which states about

the promoter of the company
And a brief history about the company.

CHAPTER 3:

Consists the analysis and interpretations of the collected

data.

CHAPTER 4;

Page
10
 Consists of findings, suggestions and conclusion of the
study.

1.6 OPERATIONAL DEFINITION;

Logistics is concerned with getting products and

services where they are needed when they are
desired.Consumers export products to be readily available
and fresh, that they take for granted, a high level of logistical
competency. No marketing or manufacturing Process can be
accomplished without logistical support. Movement of good is
carried outby Freight Forwarder on behalf of the shipper.
Freight Forwarding is a vital part of International trade
activity.

Forwarding can be defined as Help Forward, Send On To

Further Destination. The
Traditional outlook on the position of a forwarder was to
act as a buffer between the

Page
11
Manufacture/Exporter and the sea carrier, to assist in the
efficient flow of goods down
the International transport chain. The forwarder help in
booking space with the carrier,
helping in the movement of goods down dock, ensuring the
safe loading, arranging
customs Clearance and producing to and from the sea carrier.

The exporting company is not able to export their

goods directly to the place

where It has to reach. It involves lots of customs formalities

and government regulations

they cannot able to do on their own so they hire a freight

forwards on behalf of them to

do this formalities. Freight will handle the cargo from the

exporters place and take it to

the Container recognized by government of India for doing

this clearance work.

Page
12
FREIGHT FORWARDING:

Freight forwarding is a vital part of international trade

activity. Freight Forwards
act on behalf of exporters in arranging transportation
services. Most freight forwards
handle Both ocean and air transportation, but usually in
separate departments. They are
familiar With the regulations of foreign countries, methods of
shipping, government
export Regulations and documents connected with foreign
trade. Traditionally, the role of
the Freight forwarder was simply to undertake transportation
on behalf of exporting
Companies. However, they must now provide a whole range
of additional services to keep
up with the competition.

Page
13
 At the beginning of the sale, they can provide the exporter
with quotation on;

Freight costs

Port charges

Cost of special documentation

Insurance cost and

Freight forwarders fees

This information can be used in the preparation

of an accurate price quotation to Foreign customers. At the
shippers request, freight forwarders can make the actual
Arrangements and provide the necessary services for
expediting the shipment to its overseas destination.

CLEARING AND FORWARDING AGENT:

A list of names and address of clearing and forwarding

agent in a port. A clearing

and forwarding agent performs the following services:

Page
14
 He assists in processing customs documents (Shipping Bill)
covering the shipment.

He pays export duty on behalf of shipper.

He obtains a carting order from the shipper company

stevedore and cart down the

goods by trucks or other means from the god own or factory

to the docks.

He then deliveries the goods stevedores ( who are appointed

by the shipping

Company to receive cargo and to load and discharge cargo

from the ship), and obtain

Metes Receipt. The Mates receipt is released by the port

authorities after the shipper

pays the port charges on cargo.

He than goes to the shipping company and obtain Bill of

lading (B/L). A Bill of lading

(b/l) is a very negotiable document. It shows.

Name of the vessel

Nationality
Page
15
 Shippers name

Order and notified party

Marks the number of packages

Description of goods

Weight

Freight rate

Total freight

If the freight is paid on shipment, the B/L is stamped

with the words Freight Prepaid, if the freight is payable at
destination, the B/L Will be stamped with word Freight
Payable at Destination.

Airways are the quickest and fastest means of transport. For

perishable goods like fruits, Flowers, fish, vegetables etc., can
be sent through airways. For bulky commodities sea
Transport is suitable. A container service is the latest one and
is designed for low cost, easy Loading and unloading of
goods. With a powerful crane, the containers are built boxes,
Page
16
 which are filled with goods. With a powerful crane, the
containers replaced in a chip or Taken out. This
containerization system is also followed in roadways and
railways.

CUSTOMS HOUSE AGENTS (CHAS)

C.H.AS mode of action contains the following aspects i.e.

pre-shipment documentation,
documentation during the shipment, warehousing,
transportation, communication,
negotiation of rates with the shipping lines, clearing the
goods at customs for exporting,
forwarding & follow ups.

Pre-shipment documentation: preparing export invoice &

packing list for the goods

Page
17
 which is going to be shipped. In certain cases a C.H.A
invoices in export promotion
council activities like endorsement, cess payment.

Documentation during the shipment: preparation of shipping

bill according to the
invoice with full structure of exporting formalities with
draeback annexure, check list
buyers order list, EDI system for filling the document with
customs.

Warehousing: C.H.A provides convenient warehousing facility

to help the exporter to get their goods to be exported.
According to exporters wish a C.H.A provides them the
facilities of warehousing through Inland Container
Depot(ICD),port terminal container freight stations.

Transportation: C.H.A provides carting of goods from the

factory to the exporting area, from Inland Container Depot
(ICD) to the gateway port with their own mode of
transportation in time.

Page
18
 Negotiation of rates with the shipping liners: C.H.A helps the
exporter by negotiating the rates with shipping liner for the
desired vessel & destination. This will enable them to get a
reduction in the rates & transit time, so that the exporters
will get a chance to export the goods in time with lesser
rates.

Clearing the goods at customs for exporting: C.H.A is making

the inspection much easier & faster and get permission from
the customs to get export the goods. If any problem arises in
clearing C.H.A will take care of the problem and supress it.

Forwarding: After clearing C.H.A will do the forwarding

procedure by stuffing the goods into the container & make it
through the gateway port for loading the container in the
planned vessel

Follow-ups: It contains post shipment details like tentative

vessel sailing schedule to the exporter & preparing bill of
lading as per the exporters in time, so that exporter can
negotiate bill of lading with the bank in time.

VESSEL:

Page
19
 The ships are called as vessel in the Logistical term.
There are two types of vessels, the cargo ship small in size
used for carrying goods are called the Feeder Vessel, the
main ship wee the containers are loaded is called the
Main/Mother Vessel.

CONTAINER FREIGHT STATION:

Container freight station is an authorize place by the

Indian government for the purpose of examination,
assessment of the containerized cargo both the export and
import examination will be taken over there. They are
appointed as the custodians of the goods under section 45 of
the customs act, 1962. Cargo will come to the Container
Freight Station and it will be stuffed over there then the
freight forwarder has to get the shipping bill number from the
customs office which is generated after showing the Invoice,
packing list, contract L/S, Self Declaration Form (SDF),
Exporters Declaration. Customs will check the goods in the
container freight station based on the shipping bill whether
they have the same goods which they mentioned in the
shipping bill with the same quality and quantity. Then the
goods will be stuffed in the container and the customs seal

Page
20
will be placed on it and then send it to the port. Container
Freight Station is for this examination purpose alone.

INLAND CONTAINER DEPORTS (ICD):

Inland container deport is similar to the Container Freight

Station which has only one difference alone. Inland Container
Deport has to be placed 209km away from the port so the
exporters can get their shipping bill number in the ICD itself
without going to the customs office. The exported cargo will
come directly to this ICD and all the examination will take
place there itself then it will be stuffed and took it directly to
the port. The major advantage of this ICD is the exporter can
reduce the time consumption by taking their cargo to their
nearest ICD and do their clearance work over there itself.
The Export Association (Apparel Export Promotion
Council) and the customs of Tuticorin port formed an office, to
avoid congestion in the port, the Inland Container Depot
which consist of four officers and two inspectors. The bill
produced by the freight forwarder are checked by the officers
there and signed, after that the inspector checks the package
whether it is done according to the Exporting norms. The

Page
21
 Duty drawbacks are given to the exporter from here, who
utilize the Inland Container Depot.

EXPORT PROCEDURE:

Exporting of goods includes lots of formalities and

clearance work. At first the exporter has to get the shipping
bill no by showing the required documents. The important
things to be noted are the various schemes like DEPB, DECC,
Draw Back, EPCG under which scheme the cargo has
exported then the currency mentioned in the cargo should be
noted.

Documents Required For Shipping Bill:

Invoice
Packing List
Contract L/C
Self Declaration Form (SDF)
Exporters Declaration

In the shipping bill documentation section, first the

respective coordinator gives a service number. The service
number is used for all further proceedings. Then registration
is done it includes all the details about the customers. Then

Page
22
the item wise details are entered with information about the
list of items/prices, item description etc. then the documents
are carried to the custom house for filling. For filling an
assessment fee of Rs60 is paid. Then the assessment is done
by the customs official. The assessment procedure could vary
according to the type of bill/scheme availed.

Based on the type of commodity/scheme certification has

to be made by the authorized agencies. In the case of quota
commodities/countries endorsements have to be made by
the authorities. Minerals have to be certified by atomic
Minerals Division, Trivandrum; Chemicals-CAPEXIL, Forzen
foods MPEDA, Agricultural products APEDA. The certificate
are submitted for assessment and checklist is generated.
The checklist would contain all the annexure details. The bill
is then submitted for future assessment.

Now the shipping bill number is generated. Here the

assessment procedure would vary according to the different
schemes. At the end of the assessment an open order is
issued stating instruction for examination. Then the
examination process follows.

Page
23
 In the case of CFS stuffing the exporter will send the
goods to the CFS Park. The goods will be off loaded & stored
in the CFS. The goods would be under the supervision of the
CFS. When the stuffing schedule is drawn an empty container
is brought to the CFS for stuffing. Meanwhile the goods
brought in by the exporter will be examined based in the
open order issued. The customs officials in the CFS carry out
the examination. If 5% or 10% of the cargo is asked to be
examined in the open order, it is doe accordingly. Usually a
particular cargo is examined on random basis. The bill is then
submitted for further assessments. Then the container is
stored in the space allotted for that line after that it will be
loaded into the vessel.

Determinants of Exports:

Analysis of empirical data reveals that Indias export

performance is affected by certain important factors. They
include a set of external factors, a set of internal factors and
the real exchange rate.

Page
24
 External Factor:
The rate of growth of the economies of the importing
countries.
The rate of growth of the world trade.
The rate of change in price level in the importing country.

Internal Factor:

The rate of growth of Indian economy.

The rate of change in the domestic price level.

Major Exports:

After Independence, India has achieved considerable

diversification in exports, both product-wise and country-
wise.

Today, manufacturers account for about three-fourth of

the total exports compared to 45% in 1960-61.

In recent years, readymade garments came second in

export earnings. Readymade garments exported by India are
$3675.8 million in the year 1995-96.

IMPORT PROCEDURE:

Page
25
 Like exports imports also have certain procedures through
import processes are just the reverse of export processes
there are differences. The first step in the import procedure is
the Intimation of the cargo arrival by ways of Cargo Arrival
Notice (CAN). The liner usually sends CAN to the C&F agents
by the mean time various documents required for filing the
Bill of Entry is obtained from the Importer. The various
documents required are.

Original Invoice
Bill of lading
Packing list
Certificate of Origin
Test Certificate
Insurance Certificate
Fumigation Certificate (only for Agricultural products)

The field documents are assessed after the document

filing the customs officer assess the document then give as
open order for examining. After the examination is over an
Out of Charge endorsement is given only after that the
container can be moved for stuffing.

Determinants of Imports:
Page
26
 Besides import regulations, the important factors, which
determine the volume of Indias imports, are:

The rate of growth of the Indian Economy-High rate of

growth, certain paribus, is associated with raise in imports.

An increase in the imports, certain paribus, is associated

with a fall in the relative price of imports and vice versa.

Bill of Entry:

Bill of entry is to imports, what shipping bill is to exports.

Any goods can be imported only with this document.

There are two forms of Bill of Entry

Home consumption Bill of Entry

Advanced Bill of Entry

The choice of the bill of entry is determined by the time of

duty payment. An importer may prefer to pay the duty either
immediately or later depending on his interests and the
financial position.

Page
27
Home Consumption Bill of Entry:

When an importer agrees to pay the entire duty

immediately and take clearance of the goods a home
consumption bill of entry is field. In this case the goods are
not stored in any bonded warehouses it will come directly to
supervision of the importer and the remaining procedure will
take place in his factory.

Advance Bill of Entry:

In Advances Bill of Entry the filing process starts much

before the arrival of the vessel. In case the date of arrival of
the vessel is not known and the importer wants to take
delivery of the goods quickly this method is adopted. The
assessment is also made before the arrival of the cargo.

Page
28
Page
29
CHAPTER - 2

Page
30
2.1 COMPANY PROFILE

OCEAN MASTERS GROUP

75 Years of Shipping
Excellence

OceanMasters is a Dubai based one stop shipping centre.

The company belongs to THE STRAITS GROUP, Singapore
which was founded in 1941 by Mr. O.S. Jainul Abdeen.

With over 7 decades of experience and unwavering

commitment to achieve customer satisfaction, OceanMasters

Page
31
is the ideal partner to successfully ship your cargo around the
world.

Our Vision

To serve our valued clientele by incorporating state of the art

communication systems and a team of dedicated shipping
professionals to manage efficiently and effectively.

Our Mission

To surpass our clients needs and expectations in the best

cost effective method and provide our service to the best of
our ability.

Our Values

Building relationships with our partners with responsibility

and reliance. These attributes by the founder of the group
have largely contributed to our growth since 1941 a 70 over
years of rich experience.

our Strengths

Page
32
Real time accounting and information system with total
transparency for our clientele to benefit and take advantage
of our in-house built software.

OUR HISTORY

Navigating the seven seas for decades, OceanMasters has

been a pioneer in the shipping industry and takes pride in
achieving excellence by setting trends in offering Total Ship
Management Solutions.

The company has mammoth experience in different facets of

shipping across the globe and is at the forefront of combining
technology along with innovation to deliver outstanding
results for our distinct clientele worldwide.

Thriving on adopting some of the best practices across the

globe, the Group aims to customize service delivery that is
suited to each client and focuses on achieving total customer
satisfaction through cost-effective solutions and real-time
information processing.

Being ISO 9001:2008 compliant the Group is steered by

seasoned veterans who are well versed with the nuances of
Page
33
international and domestic shipping and are well equipped to
lead our clientele to achieve desired outcomes. The group
continuously invests in training its staff with the latest local
requirements that shape the industry and also closely
coordinates with international counterparts so as to
understand and be well informed about the latest
developments happening in different countries.

With over 7 decades of experience and unwavering

commitment to achieve customer satisfaction, OceanMasters
is your ideal shipping partner to successfully navigate the
oceans of the world.

OCEAN SERVICES

Ship Management

We cover ship management services under a broad

spectrum of :

Technical management including dry dock arrangements

& technical follow-up

Crew Management (Indonesian, Indian & Filipinos)

Page
34
Shipping Agency

Experts in Handling specialized vessels including LPG/LNG.

We handle numerous LPG/LNG in Fujairah, Singapore & other
Middle East ports which made us masters in serving these
ships. We offer competitive rates for handling Tanker & Bulk
carriers fir crew change, clearance of ships spares ( through
our own in- house clearing and forwarding division),
transportation, bunkering, on- shore office facilities, STS
operation & OPL services.

Stevedoring services

We provide the traditional services of a stevedores loading

and unloading ship cargo and intermodal cargo handling
services capable of warehousing cargoes & moving cargoes
from ships to a variety of land-based transportation vehicles.
Our state of the art computerized cargo tracking information
system, among other services, has been developed to cater
to todays logistics requirement. We are also specialist in coal
cargo stevedorage & logistics.

Page
35
Chartering & brokerage

We have at our disposal highly qualified, experienced ship

brokers with international exposure. The team of brokers
ensures perfect documentation and implementation. Our
services include: identification and fixing of a suitable vessel,
liaison with the agents, shippers and receivers and all
aspects of post fixtures.

Travel agency

Specialized in Seaman Fares to various destinations

around the world. Handle passenger and baggage transfers
and organize the off shore excursions with the guidance of
our staff. Annually, we handle close to 50,000 seaman travel
around the world.

Logistics & warehousing

We offer reliable, professional & quick logistic services

through cost cutting methods and alliance with various trade
bodies. We provide customized logistics services to our
customers who can be assured of quality and total safety.

Our warehouse management is very comprehensive and

facilitates complete storage activities in the region. Our focus
Page
36
is on inventory management, value addition, cost effective
storage & distribution services. The infrastructure is custom
built, temperature controlled with dedicated material
handling equipments.

NVOCC OPERATION

As agents, we move beyond port operations and serve the

commercials needs of exporters and importers. Logistical
solutions for various FCL & LCL consignments around the
region.

Freight consultancy, door to door logistics services, handle

customers requirements for sea, land and air transport,
customs clerrance arrangements and forwarding.

Stowage planning

We have heavility invested in systems to provide the best of

services including nill restows, minimized hatch cover
handling, optimum crane split to ensure faster turnaround to
vessels. We have in our data exhaustive container ships
particulars that ply around the world and able to offer
stowage planning for owaners and operations at most
Page
37
competitive rates from our centre at Chennai, india, our
largest customer is the shipping corporation of india, ltd
where we extend our services to their worldwide container
operations.

Marine trade & supplies

Quality marine supplies with optimum cost. Always ensure

prompt delivery even in emergency situations. With our
associated worldwide marine offshore companies, we have
the ability to provide catering services for the entire marine
offshore vessels. Our supply services for the entire marine
offshore vessels. Our supply services include: Engine, Deck,
Saloon stores, provisions and spare parts procurement at
optimum cost.

Marine repairs and Engineering

Organizing voyage repairs for deck and machinery items

on board at UAE & Singapore ports with experienced
technicials at reasonable cost in line minimum downtime.

Maritime software development

Our organization offers software for marine industry, which

is extensively used for Tailor made ERP software, logistics
Page
38
management and for simplifying operations. We help our
customers to set technology priorities, develop the necessary
capabilities and profit from their software investments.

Oceanmasters Transportation Systems:

Owns and operates a fleet of 45 chassis prime-moves, 15

cranes ranging in lift capacity from 7 to 75 tons and 10 fork-
lift trucks. These land based equipment perform a vital
function in all areas of its operation and help to achieve a
competitive edge in terms of performance and cost.

Oceanmasters CFS Park:

The first CFS certified to ISO 9002 standard by BVQ1 it

was started in 1996. Owns and operates a private CFS with
over 150000 square feet of warehouses. Bonded ware
housing is also available. A complete range of cargo handling
equipment is available 24 hours a day with fully automated
Electronic Data Interchange (EDI). St. John CFS has the
following facilities.

Page
39
 Export Warehouse:

Covered 150000 sqft consists of 750000 sqft in basement

and 75000 sqft in ground level.
24 no unloading and loading point for truck and trailers.
Imported dock lever for forklift operations.
Separate area for hazards, dirty cargo measuring 2000 sqft.

Import Yard:
Area of 135000 sqft with interlocking paved blocks.
60 ft tower light with lightening arrest for better lighting
facility.
Reefer point for handling reefer containers.
Adequate fork lifts for de-stuffing.

Sea Freight Division:

This division looks after Liner Agency, Freight Forwarding,
Project Cargo, LCL/FCL consolidation and group age operation
of the organization beside exploring new opportunities for
growth, and is a member of St. John Group of Companies. The
Corporate Office is located at Tuticorin, South India. All
operations of the Division are centered at Chennai which
serves as the Global Gateway for its activities.
Through 15 branches located at all major ports and
industrial centers in India, an excellent contribution of Freight
Forwarding expertise and local language are offered and the
Page
40
companys service throughout India is backed by a worldwide
network of careful chosen agents. The Division issues own
NVOCC/MTO Bill of Lading for all its Global Operation and the
Bill of Lading is approved by Government of India and also by
Federal Maritime Commission, USA.

Global Trading Division:

The Division is newly set up to take advantage is trading

and export opportunities that are now available. Business on
this front has commenced and overseas collaboration and
assistance are currently being negotiated. The Division also
assists customers to locate new markets for their products.

Air Freight Division:

This division with its own DATA and Break Bulk Licenses,
handles both inbound and out-bound Air Shipments
Singapore, Malaysia, Mumbai, Chennai, Kochi, UAE : Fujairah,
OMAN : Salalah, Bahrain, London through, location. Air Freight
Divisions activities are centralized at Chennai, which serves,
all-India Air Freight activated branches and worldwide
network of agents.

Page
41
Associate Companies:

This company exports dried flower and country drugs.

There is immense scope for the development of this business,
as fresh cut flowers are becoming increasingly expensive day
by day. The company currently dried flowers to various
buyers in the United States, Europe and Australia.

Oceanmasters Paper and Boards:

This firm manufactures and markets corrugated cartons

for export and domestic packaging. Modern machinery
coupled with well-qualified and experienced staff make of
quality output. Screen-printing facilities are also offered to
customers who want their cartons labeled and marked with
their logo or caption.

Oceanmasters Maritimes:

This firm represents the NVOCC/MTO activity and also the

General Agents of the parent organizations, Aberdeen
Container Line (ACL), on all India basis.

Page
42
 LIST OF MAIN CUSTOMERS:

Applo Types
Ashok Leyland Ltd
Brila Tyres
BPL Group
Fenner India
Graphite India Ltd
GTN Textiles
Hindustan Lever Ltd
ITC BPL
Kothari International
Loyal Textiles Group
Madura Coats Group
Mahindra & Mahindra
Premier Mills
Ramesh Flower Ltd
Sterlite Industries India Ltd
TAFE
Tata Exports
Transworld Genet India (P) Ltd
TVS Srichakra Tyres
Whirlpool

Page
43
BARANCH OFFICES:

Singapore Kochi

Malaysia London

Mumbai OMAN : Salalah

Chennai New Delhi

Tuticorin Pune

UAE : Fujairah Myanmar

Bahrain Visakhapatnam

Qater Inland

Page
44
CHAPTER 3
Page
45
3.1 ORGANISATION STRUCTURE:

MANAGING
Page
46
DIRECTOR
 BOARD OF
DIRECTORS

FINANCE CHARTERING FREIGHT CUSTOMS

DEPARTMENT DEPARTMENT DEPRATMENTCLEARING
DEPARTMENT

BRANCH BRANCH BRANCHBRANCH

MANAGER MANAGER MANAGER
MANAGER

ASSISTANT
ASSISTANT ASSISTANT ASSISTANT
MANAGER
MANAGER MANAGER MANAGER

JUNIOR JUNIOR JUNIOR

EXECUTIVE EXECUTIVE EXECUTIVE

Page
47
3.2 COMPANY INITIATIVES OBSERVED:

SEA FREIGHT DIVISION

PERSO
DATE DEPARTME N DESCR
TIME PERSON
NT DETAIL S
S

Overall
10 Bill Of
16/06/201 Operatio
Forwarding 12.40 Mr. Rajesh and
6 nal
2 5.30 proced
Head
Overall
10 Bill Of
17/06/201 Operatio
Forwarding 12.40 Mr. Rajesh and
6 nal
2 5.30 proced
Head

Assistan
10
18/06/201 t Export
Forwarding 12.40 Mr. Prasanth
6 Manage proced
2 5.30
r

Page
48
 Assistan
10
20/06/201 t Export
Forwarding 12.40 Mr. Prasanth
6 Manage proced
2 5.30
r

Assistan
10
21/06/201 t Import
Forwarding 12.40 Mr. Prasanth
6 Manage proced
2 5.30
r

Assistan
10
22/06/201 t Import
Forwarding 12.40 Mr. Prasanth
6 Manage proced
2 5.30
r

Assistan
10 Freight
22/06/201 t
Forwarding 12.40 Mr.Prasanth Forward
6 Manage
2 5.30 its proc
r

Assistan
10 Freight
23/06/201 t
Forwarding 12.40 Mr.Prasanth Brokeri
6 Manage
2 5.30 its proc
r

10 Senior
24/06/201 Mr.Shanmuga MTD
Forwarding 12.40 Executiv
6 m proced
2 5.30 e

Page
49
 10 Senior
27/06/201 Mr.Shanmuga MTD
Forwarding 12.40 Executiv
6 m proced
2 5.30 e

10 Senior
28/06/201 Mr.Shanmuga RFS a
Forwarding 12.40 Executiv
6 m proced
2 5.30 e

10 Senior
29/06/201 Mr.Shanmuga RFS a
Forwarding 12.40 Executiv
6 m proced
2 5.30 e

10 Free
30/06/201 Custom Junior
12.40 Mr. Gopi Booking
6 House Agent Excutive
2 5.30 proced

10 Nomina
01/07/201 Custom Junior
12.40 Mr. Gopi Booking
6 House Agent Excutive
2 5.30 proced

10 Re-Nom
02/07/201 Custom Junior
12.40 Mr. Vignesh and
6 House Agent Excutive
2 5.30 proced

Page
50
 10
15/07/201 Custom Junior LCL/FCL
12.40 Mr. Vignesh
5 House Agent Excutive proced
2 5.30

CHAPTER 4
Page
51
 4.1 FINDINGS:

Regarding Expertise & Infra structure, Oceanmasters Freight

System Ltd., is excellent.
Regarding cost effective, customer friendly, promptness and
value addition of the company is good.
The company prefers high budget project as to ensure the
entire workforce is utilized.
The company always concentrates to avoid re-works as this
causes for the additional resources and time.
Page
52
 Regarding Clearing & Forwarding operations, the service is
good. Since, they are specially trained to deal with their
customer.
The companys negotiation skills are fairly good.
The company has properly claimed the insurance of all the
goods.
The company has lots of restrictions in goods exports to the
foreign countries.
The marketing department works cautiously in terms of
analyzing its competition periodically.
Bulky commodities are preferred to be sent through
shipways.

Page
53
 4.2 SUGGESTIONS:

A little reduction in the cost will lead the company to sit at

the peak of the Freight Forwarding business/service.
The employees who work in the customs filling should have
been knowledge about the policy and other related policies
and procedures. This will improve the lead time of the
company.
Proper awareness about all the services provided by
Oceanmasters Freight System Ltd. Should is given their
customers. So that the customers need not to go to the
service providers.

Page
54
 The company should also concentrate much on marketing
side. This will help the company to have more customers and
to get a huge market share.
The negotiation skills with steamer lines shall be improved
especially by reducing the freight rates, and this will make
the customer to stay. Including the customers to move all
their consignment through Oceanmasters Freight System Ltd.
The branches, especially Chennai branch shall be improved in
all the aspect. Due to their inefficiency, many of its
customers tend to move on to the other service providers.
Clearing & Forwarding charges shall be proportionately
adjusted in case of operational failure.
They shall undertake small projects as to employ the
trainees. Because the small projects are associated with less
risk.
Oceanmasters Freight System Ltd more concentrates to clime
and insurance of all goods.

Page
55
4.3 CONCLUSION:
The study revealed the significant difference between the

technical knowledge and the practical exposure. The

organization operations are flexible in nature with the

correlated changes with the environment. The technological

updates and the changing operational pattern keep the

organization on the successful track. The emerging worldwide

competitive pressure in logistics is the major challenge for

the company to implement the stable management system.

The company continuously monitors the timely action and

effectiveness of completing the customs procedures and

transportation procedures.

Page
56
4.4 BIBLIOGRAPHY:

PRIMARY DATA:

BASED ON OBSERVATION

Page
57
SECONDARY DATA:
WWW.oceanmasters.co
WWW.wikipedia.com

Page
58