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Prepared By: Minhajul Abedin, BBA 15th Batch, DCC

Human Resource Management (4101)


Introduction
No Question Year Mark Ans.
.
1. What do you mean by human resource management? 2015 2
2. Explain the components of human resource of management. 2015,11, 4,6,6,
09,07 5
3. Briefly describe the auxiliary tasks of human resource manager in a 2014 5
multinational organization.
4. Mention the nature of people in an organization. 2013 3
5. Human resource management are becoming more challenging task for an 2012 6
organization.- Explain, why?
6. Briefly explain human resource management activities. Among this which 2012 6
one do you think most important & why?
7. Define human resource management. Why are HRM activities important for 2011,10, 6,10,
an organization? 07 5
Or
HRM is the very important issue for the trade, commerce & industrial
Sector of Bangladesh.- Discuss.
8. Mention the global challenges of modern human resources management. 2011 6
9. Describe the objectives that human resource management wants to attain. 2011,07 4,4
10. Asset make things possible but people make things happen.- Explain. 2010 6
11. What are the challenges you will face as a HR manager in the contemporary 2010,07 4,6
business world?
12. Construct management, personnel & Human Resource management. 2009 6
13. Why Human Resource Management is considered a vital aspect of the total 2009 4
management process?
14. Explain the impact of globalization on human resources management. 2007 5
Organizational Performance
No Question Year Mark Ans.
.
1. All human resource managers are personnel managers but all personnel 2015 3
managers may not be human resource management.- Explain.
2. Discuss the environmental factors that affect human resource activities. 2015,10 3,6
3. Show the relationship among the factors of organizational performance 2014 3
through the organizational performance model.
4. Human resource is the only competitive force of the organization today in 2014 3
the world of homogeneous technology.- Explain.
5. Mention the factors contributing to the development of organizational 2014 3
performance.
6. Explain diagrammatically the internal & external environment of human 2013 6
resource management.
7. What do you mean by organizational performance? 2013 2
8. What are the internal factors that affect the organizational performance? 2013 4
Human Resource Planning
No Question Year Mark Ans.
.
1. Describe the process of human resource planning. 2015,12 5,6,7

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Or ,07
What is human resource planning? State the human resource planning
process in a nutshell.
2. As organizations become more global, HR planning becomes more 2015 5
important & complex.- Explain.
3. Why must HR planning be seen as a process flowing from the organizational 2014 3
strategic plan?
4. Assume that as a result of HR planning, a hospital identifies a shortage of 2014 3
physical therapists but a surplus of administrative workers. Discuss the
actions that might be taken to address these problems & Explain why they
must be approached carefully.
5. Discuss why external environment scanning is an important part of HR 2014 4
planning? What factors must be considered in this regard?
6. Human resource planning is a systematic process to achieve optimum use 2013 3
of an organizations human resources.- Explain the statement.
7. Describe the factors which affect in measuring the human resource demand. 2013 4
8. How does an organization can estimate supply of human resources? 2013 3
9. How can you design a benefit structure for your workforce? Discuss the 2012 6
process.
10. What factors will you consider in establishing a sound pay administration in 2012 6
your organization?
11. What is Human Resource Planning? 2011 3
12. Define succession planning. Discuss the prospects of succession 2011 5
Management in Bangladesh.
13. Explain HR inventory, HRIS & succession planning. 2010 6
14. Describe the importance of human resources planning to management. 2007 3
Job Analysis & Work Study
No Question Year Mark Ans.
.
1. Discuss in short the relationship among job analysis, job description & job 2015 3
specification.
2. What information are required for job analysis? 2015,13, 3,3,6,
Or 10,09 4
In competitive business arena a manager needs different information in
analyzing job.- Explain.
Or
What is job analysis information hierarchy?
3. What are the implications for job analysis, considering that some jobs are 2014 3
varied & require more advanced capabilities compared to other jobs that are
more routine & require less knowledge & skills?
4. Describe the three methods of analyzing jobs, including some advantages & 2014,09 4,6
disadvantages of each method.
5. Write job description & job specification for a sales executive position of Citi 2013,07 4,5
Bank, NA, in detail.
6. Job analysis is a procedure to identify the contents of a job in terms of 2013 3
activities involved & attributes or job requirements needed to perform the
activities.- On the basis of this statement, how will you define job analysis?
7. A job is a task or piece of work or it indicates a position for which an 2013 3
employee is paid.- Explain.
8. Define job analysis by explaining its multifaceted nature. 2012 5
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9. Explain the steps of job analysis in detail by giving an example. 2012,07 5,5
10. Contrast between job description & job specification. 2011,07 6,3
11. Describe job design as an organizational tool. 2011 6
12. What are the purposes of job analysis? 2011 2
13. What is job design? Describe the major considerations to be made in job 2007 5
designing.
Recruitment & Selection of Human Resources
No Question Year Mark Ans.
.
1. Recruitment from internal sources may be positive or negative.- Explain. 2015 4
2. What is recruitment? How can interviews be administered? 2015 5
3. You are the owner of an organization & want to conduct a test program 2015 3
under the selection process. How will you make it effective? Explain.
4. What strategic recruiting considerations should be addressed by HR 2014 3
executives at a midsized insurance company with location in several cities?
5. A good application form is fundamental to an effective selection process.- 2014 3
Explain.
6. State the selection process of probationary officer of Sonali Bank Ltd. 2014 5
7. Detect the problems of successful interview of a private bank in Bangladesh. 2014 5
8. What do you mean by validity & reliability? 2013,0 3,5
Or 7
What is validity & reliability of selection standards? How is validity of
selection standards tested?
9. Recruitment is negative & selection is positive.- Explain. 2013 3
10. Selection is the process of conducting different tests interviewing & 2013,1 4,3,7
evaluating candidates for a specific job & selecting an individual for 1,09
employment based on certain criteria.- Based on the statement describe the
selection process which is commonly used by the MNCs.
Or
Show a common selection process with a diagram.
Or
As a human resource manager of an organization, what procedure will you
follow to select a candidate?
11. Mention various innovative sources of recruitment. 2013,1 3,5,3
Or 2,09
Describe different sources of recruitment.
12. As a HR manager of a pharmaceutical company, What guidelines do you 2013 3
recommend to interviewer to conduct a sound interview process?
13. What is interview? What are the various administration methods? 2013 4
14. What are the techniques to avoid interview mistakes? 2013 6
15. Explain any five pitfalls of interview that distort the purpose of 2012 3
interviewing.
16. What is interview? What are its various admin station methods? 2012 3
17. Show the differences between recruitment & selection? 2012,1 6,3
1
18. Where recruitment ends, Selection starts.- Explain. 2012 5
19. When employees should not be recruited from within the organization? 2011 4
20. What is interview? 2010 3
21. Discuss the relationship among selection, recruitment & job analysis. 2010,0 7,6
9
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22. What is a weighted application form? How does it work? 2010,0 10,6
9
23. Explain the various factors affecting recruitment process. 2009 6
24. State the most popular recruiting sources for unskilled jobs. 2009 6
25. What are the two objectives of selection? Why is it possible for them to 2009 5
conflict?
26. Contrast discrete & comprehensive selection. Which is more typical in 2009 5
practice?
Career Transition
No Question Year Mark Ans.
.
1. Define career planning. Differentiate between individual career & 2015 5
organizational career.
2. What are the measures for effective career development planning by 2015 5
organization?
3. Why and when employee orientation is important? 2014 6
4. Does promotion of employees waste resources of the organization? Explain. 2014 3
5. Which type of promotion basis is the best one? Explain. 2014 3
6. What is career planning? What factors have influence on career 2014 5
development?
7. What types of information & guidelines you seek from the HR department 2014 5
to help you to develop your career plan if you are just joining with an MNC?
8. What do you mean by career? Describe the career planning process. 2013 6
9. Define lay off & mention the problem of lay-off in Bangladesh. 2013 3
10. Employees of the organization can be separated by the employer solely.- 2013 3
Do you agree with the statement or not? Justify your answer.
11. What do you understand by career? 2012 4
12. Explain different traditional career stages. 2012 6
13. What are the issues covered in an employee orientation program? 2011 6
14. Explain the devices that you will use in promoting an employee. 2011,09, 6,6,5
07
15. Differentiate between promotion & upgrading. 2011 3
16. State the promotion practices in Bangladesh. 2011 3
17. Transfer is punishment.- Agree? Why or why not? 2011,10 4,3
18. What are the basis of promotion? What kind of promotional basis is used in 2010 4
international business?
19. Explain the situation when a company can use lay-off strategy. 2010 3
20. Differentiate between a job, an occupation & a career. 2009 6
21. Compare among the concept of promotion, transfer & demotions. 2009 4
22. Define orientation. What benefits does orientation program give to the 2007 5
organization & employee? Is orientation program flawless?
Skill Training
No Question Year Mark Ans.
.
1. What is training? Differentiate it from management development. 2015 3
2. Discuss the principles of learning. 2015,11, 3,3,2
07
3. Discuss any three on-the-job training methods. 2015,13, 4,
Or 12,11,10 6,5,3,
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Describe on-the-job & off-the-job training methods. ,09, 6,7,3


Or 07
Explain different off-the-job training methods.
Or
Describe on-the-job training methods used by business organizations.
Or
Briefly discuss the different types of training method.
4. How would you train someone to write job descriptions & job specifications 2014 3
for a small bank?
5. What are some reasons that external training is growing in usage? 2014 3
6. As a HR manager how would you identify training needs for a group of 2014 3
sales employees in a luxury jewelry store.
7. Make a clear comparison between training & development. 2013,07 4,5
Or
Make a clear comparison between training & development. How is
organization gained from training?
8. What is employee training? Does training play any role in employee 2012 5
performance?
9. Make a clear comparison between education & training. 2011,10 4,6
10. Why training programs should be evaluated? 2011 6
11. Draw a diagram of steps in preparing training & development program. 2009 3
Performance Evaluation
No Question Year Mark Ans.
.
1. What are the purposes of performance evaluation? 2015,11, 3,4,4
Or 07
Discuss the objectives of performance appraisal.
2. Describe the process of performance evaluation in brief. 2015 3
3. Most performance appraisal systems in use today would not pass legal 2014 3
scrutiny.- Explain.
4. Explain how an internal assessment of current jobs & skills is vital to HR 2014 3
planning.
5. Discuss the methods of performance evaluation. 2014,12, 5,7,6,
Or 11,10,07 6,6
What is performance appraisal? Discuss various methods of performance
appraisal.
Or
As a manager of AX Textile how do you perform job evaluation function?
Explain with job evaluation methods.
6. Suppose you are the head of HR department of BCIC, how will you 2014 5
overcome the pitfalls of performance evaluation of that organization?
7. Mention some of the distortion factors for performance evaluation. 2013,12, 2,3,6
Or 10
What distortions are generally occurred in the phase of performance
appraisal? Explain.
Or
Explain the distortion factors of performance evaluation. How do you
overcome these problems?
8. Define the concept of job evaluation with specifying one method to 2013 4
evaluate.
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Wage & Salary Administration


No Question Year Mark Ans.
.
1. What is incentives wages plan? 2015 2
2. What are the principles & considerable factors for preparing a standard 2015 4
salary structure?
3. What are the goals of wage & salary administration? 2014 3
4. What are the differences between wages & salary? 2014,10 3,2
5. What are the current issues of wage & salary administration in Bangladesh? 2013 2
6. Draw the process of determining employee benefits & mention how does 2013 4
collective bargaining influence employee benefits.
7. Discuss the importance of wage & salary administration in human resource 2012 6
management.
8. Discuss various methods of setting pay. 2012 4
9. How do you define compensation administration? 2010 2
10. Make a comparison between time rate & piece rate system of wage 2007 2
payment.
Employee Benefits
No Question Year Mark Ans.
.
1. What are the goals of employee benefits & services? 2015 4
2. Suppose that you are the HR manager of a large-scale factory, how will you 2015 6
manage the security benefits for the employees of that factory?
3. What do mean by benefits? Discuss some major types of benefit. 2015,13 5,4
Or
Briefly explain the various forms of employee benefits in an organization.
4. Discuss the benefit plans of the employees of Bangladesh. 2015 5
5. Reward should be earned not given.- Explain 2014 2
6. Differentiate between compensation & benefits with example. 2010 6

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Management Accounting (4102)


Introduction to Management Accounting
No Question Year Mark Ans.
.
1. Management accounting has a broader coverage which includes both 2015 6
internal & external considerations.- Explain.
2. Show the differences between cost accounting & management accounting. 2014,07 6,3
3. The area & scope of management accounting is different with comparing 2013,11 3,3
financial accounting.- Explain.
4. Explain three techniques of management accounting. 2013,10 3,3
5. What are the major differences between financial accounting & managerial 2012,09 6,3
accounting?
6. What is management accounting? What are the implications of management 2011 3
accounting in a modern business organization?
7. Briefly Explain the scope of management accounting. 2010 3
8. What are the ethical responsibilities of management accountants? 2009 3
9. Explain the term Management Accounting. 2007 2
Cost Behavior
No Question Year Mark Ans.
.
1. How do fixed costs create difficulties in costing unit of product? 2015,11 3,3
2. What is meant by the term cost driver? 2015 3
3. Define traceable fixed costs & common fixed costs with example. 2015 3
4. Distinguish between- 2015 3
(i) Product cost VS Period cost
(ii) Variable costing VS Absorption Costing
5. What are the major shortcomings or troubles of the High-Low method of 2014 3
separating mixed costs into its fixed & variable elements?
6. A variable cost is a cost that varies per unit of product, whereas a fixed cost 2013,12 3,3
is constant per unit of product.- Explain.
7. Distinguish between discretionary fixed costs & committed fixed costs. 2013,07 3,2
8. Why is manufacturing overhead considered an indirect costs of a unit of 2013 3
product?
9. Only variable costs can be differential costs. Do you agree? Explain. 2013,11 2,2
10. All per unit variable costs are fixed & all fixed costs are variable costs.- 2013 2
Explain.
11. All future costs are relevant.- Do you agree? 2013 2
12. Why regression analysis is usually preferred to the high-low method of 2012 3
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allocation of mixed costs?


13. Define opportunity costs & sunk costs with example. 2011 3
14. Why is manufacturing overhead considered an indirect cost of a unit of 2011 3
product?
15. Are variable costs always relevant cost? Explain. 2010 3
16. How will you classify costs according to managerial decision making? 2010 3
17. State the methods of segregating mixed costs. 2010 3
18. Distinguish between a variable & a fixed cost and a mixed cost? 2010 3
19. Explain the differences between a product cost & period cost. Why product 2009 3
costs are sometimes called inventoriable costs?
20. The relevant range pertains to fixed costs, not variable costs.- Explain. 2009 3
21. What do you mean by cost-behavior? Classify fixed cost according to its 2007 5
behavior?
Costing Methods
No Question Year Mark Ans.
.
1. Absorption costing considers more categories of costs as product cost.- 2014,09 3,3
Explain.
2. Why is variable costing used only for internal reporting & not for external 2014 3
financial reporting or tax purposes?
3. Write three major benefits of JIT system. 2013 3
4. What is Theory of constraints (TOC). 2013 3
5. If production exceeds sales, which method would you, expect to show the 2013 3
higher net operating income, variable costing or absorption costing? Why?
6. If production & sales are equal, which method would you, expect to show 2013 3
the higher net operating income, variable costing or absorption costing?
Why?
7. When & why profits will be higher in case of absorption costing & variable 2012,10 3,3
costing?
8. Define variable costing & absorption costing. 2011 3
9. Explain how manufacturing overhead costs are shifted from one period to 2011 3
another under absorption costing.
10. What are the basic difference between absorption costing & variable 2009,07 3,3
costing?
11. What do you mean by step variable costing? 2007 2
C-V-P & Break-even Analysis
No Question Year Mark Ans.
.
1. The break-even chart is an excellent planning device.- Discuss. 2015 3
2. What are the three ways of lowering a break-even point? 2015 3
3. What is meant by the term Margin of Safety Ratio? How is this ratio useful in 2014 3
planning business operation?
4. What are the underlying assumptions of CVP analysis? 2013,11, 3,3,3,3
09,07
5. Explain the significance of margin of safety. 2012,07 3,2
6. What do you mean by CVP? Describe the uses of CVP analysis. 2012,07 3,3
7. How does an increase in income tax rate affect the break-even point? 2011 3
8. Briefly explain the different techniques applied for CVP analysis. 2010 3
9. What do you analyze break-even point? 2010,07 2,2
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10. State BEPs importance. 2007 2


Income Measurement under Direct Costing &
Absorption Costing
No Question Year Mark Ans.
.
1. Why is the term direct costing a misnomer for variable costing? 2015 3
2. Explain how fixed manufacturing overhead costs are shifted from one period 2015 3
to another under absorption costing?
3. Discuss the uses of direct costing in decision making. 2007 2
Budget
No Question Year Mark Ans.
.
1. What factors influence the sales forecast? 2015 3
2. Differentiate between sales forecast & sales budget. 2015,10 3,3
3. What are the steps in the preparation of cash budget? 2014 3
4. Show the difference between cash budget & cash flow statement. 2014,07 3,3
5. Why is the sales forecast the starting point in budgeting? 2013 3
6. Distinguish between forecasting & budgeting. 2012 3
7. What is master budget? Briefly describe its components. 2011 3
8. Why is budgeted performance better than past performance as a basis for 2010 3
judging actual results?
9. State the main flexible features of flexible budgets. 2009 2
10. Explain the function of budget committee. 2007 2
11. What are the essentials of a sound budgeting system? 2007 3
12. Mention some of the major benefits of budgeting. 2007 3
Budgetary Control
No Question Year Mark Ans.
.
1. Discuss the objects of budgetary control. 2014,09,07 3,3,3
2. Explain the concepts of Zero base budgeting. 2014,12 3,3
3. What is budgetary control? How does zero-based budgeting differ from 2013,11 6,3
traditional budgeting?
4. Define budgetary control. Distinguish between budgets & budgetary 2011,09 3,3
control system.
5. State some pre-requisites for establishing a budgetary control system. 2011 3

Segment Reporting, Profitability Analysis &


Decentralization
No Question Year Mark Ans.
.
1. Explain how the segment margin differs from the contribution margin. 2015,11 3,3
2. Distinguish between a cost center, a profit center & an investment center. 2015,09 3,3
3. Decentralization has benefits & costs.- Name each of three. 2015,09 3,3
Or
What are the benefits that result from decentralization?
4. Why is decentralization more popular in profit-seeking organization than 2015 4

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in nonprofit organizations?
5. How we can measure the performance of a cost center, a profit center & 2014,12,11 3,3,4
an investment center?
6. Why arent common costs allocated to segments under the contribution 2014,12 3,3
approach?
7. What is responsibility accounting? 2014,12,10 2,2,3
8. What is meant by the term Decentralization? 2011 3
9. Contribution margin is the excess of sales over fixed costs.- Explain. 2010 3
10. Why is it necessary to prepare income statement in a segmented form? 2010 3
11. What is meant by a products contribution margin ratio? How is this ratio 2009 3
useful in planning business operations?
12. Explain the need for financial statement analysis. Narrate the significance 2007 5
& limitations of ratio analysis.
Relevant Information & Decision Making
No Question Year Mark Ans.
.
1. If a product line is generating a loss, then it should be discontinued.- 2014,12,1 4,3,3
Do you agree? Explain. 0
2. How does opportunity cost enter into the make or buy decision? 2012,09 2,3

Project Management (4103)


Introduction
No Question Year Mark Ans.
.
1. What is project? What are the essential features of a project? 2015,11 6,3
Or
Explain the common properties of different types of project.
2. Explain different phases of project life cycle. 2015,07 3,5
Or
Describe the life cycle of a project in terms of the degree of completion
& required effort.
3. State the main challenges of project management in BD. 2015 4
4. Define the term Project & Project Management. 2014 3
5. Explain the term triple constraint. 2014,12, 3,3,3
Or 10
Define project management & what are the constraint of project
management?
Or
Define project. Explain the objectives of project.
6. Evaluate the problems affecting project management. 2014 3
7. Project management is a temporary endeavor undertaken to create a new 2013 1
product or service.- Explain.
8. Explain the forces fostering the project management. 2013 2
9. Differentiate between project & project management. 2011 3
10. Define project. How do projects, program tasks & activity packages 2007 5
differ?
Market Appraisal
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No Question Year Mark Ans.


.
1. Write down the key steps involved in a sample survey? 2015,13, 6,6,4,
11,10 3
2. Describe the general sources of secondary information available in BD. 2015 2
3. What is econometric model? What steps are involved in constructing an 2015 6
economic method? What are the pros & cons of econometric method?
4. How would you characterize the market? 2014 2
5. What qualitative methods are widely used in demand forecasting? 2013,11 3,6
Or
Identify & explain the methods used in demand forecasting.
6. State the uncertainties in demand forecasting. How to overcome these 2012 6
uncertainties?
7. How is income elasticity of demand & price elasticity of demand 2010 2
measured?
8. How would you evaluate secondary information? 2010 3
9. Discuss the steps involved in market & demand analysis. 2007 2
10. Describe the aspects covered in marketing planning. 2007 3
Technical Appraisal
No Question Year Mark Ans.
.
1. Mention the factors that have a bearing on the choice of technology. How 2013 2
would you evaluate the appropriateness of a technology?
2. Discuss the factors influencing on the choice of technology. 2012,10,0 3,3,3,
9,07 5
3. What aspects are considered in technical analysis? 2012 3
4. What are the various ways of acquiring technology? 2009 3
Financial Appraisal
No Question Year Mark Ans.
.
1. Discuss the weakness found in capital budgeting system in practice. 2015,13 6,3
2. Illustrate different phases of capital budgeting, 2014,11 3,3
3. Explain how different reinvestment rate assumptions lead to conflicts 2014 2
between the NPV & IRR methods & how can you resolve the problems?
4. Briefly explain the basic principles of Cash-flow estimation. 2014,10 2,2
5. Why MIRR is superior to the regular IRR? 2013 3
6. What are the implications to property of NPV? 2013 3
7. Discuss the key business considerations relevant for a project financing 2013 3
decision.
8. Discuss the general formula of NPV when discount rates vary over time. 2013 3
9. What considerations should kept in mind while estimating sales revenue? 2013 3
10. Which is superior concept NPV or IRR? 2013 2
11. What are the components of cost project? 2012,11,0 2,3,5
7
12. Discuss the reason of conflict between NPV & IRR. 2012 2
13. State the various means of financing a project. 2011,10,0 6,3,3,
9,07 5
14. What is the relationship between the effective interest rate & stated 2011 3
interest rate?
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15. What are the limitations of NPV? 2011 2


16. Discuss the techniques related to investment decision. 2011 3
17. Explain the exclusion of financing costs principle. 2010 4
18. Discuss the sources of positive NPV. 2010 6
19. Evaluate & identify the dissimilarities between sensitivity & scenario 2009 2
analysis.
20. Explain the properties of NPV & the problems associated with IRR. 2007 3
21. Show how various financial estimates & projections are inter-related. 2007 5
Social Cost Benefits Analysis
No Question Year Mark Ans.
.
1. What are two ways of defining the benefits cost ratio? 2015,10 2,2
2. Discuss the principal sources of discrepancy between social costs & 2014 3
benefits on the one hand and benefits on the other.
3. Identify the similarities & dissimilarities between the UNIDO approach & 2014,13, 3,2,4,
the L-M approach. 11,09,07 8,5
Or
Distinguish between UNIDO & Little Mirrlees approach.
4. Explain what is the consumer willingness to pay? 2012,09 3,2
5. What are the basic issues addressed in shadow pricing? 2012 2
6. Explain the stages of UNIDO method of project appraisal. 2007 2
Project Organization
No Question Year Mark Ans.
.
1. Discuss the advantages & disadvantages of different forms of project 2015,12 6,2
organization.
Or
Describe & evaluate the various forms of project organization in brief.
2. Honesty & sincerity of concerned people is more important for successful 2015 6
implementation of project.- Comment.
3. Discuss the importance of human aspects of project management. 2015,10 3,3
Or
Discuss the human aspects of project management.
4. What is role of systems integration in project management? What are three 2012 3
major objectives of systems integration?
5. Differentiate between pure organizational form & matrix organizational 2010 2
form.
6. What types of groups may be formed in a project setting? 2007 5
7. Discuss the pre-requisites for successful project implementation. 2007 5
Project Planning
No Question Year Mark Ans.
.
1. Describe the phase-gate process. 2014 3
2. Define project planning. Name the different elements of project 2013,09.07 3,2,2
planning.
3. What are the important facets of project analysis? 2009 6
Project Scheduling
No Question Year Mark Ans.
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.
1. What steps are involved in PERT analysis? Discuss the rules for network 2015,10 6,3
construction.
Or
What steps are involved in PERT analysis?
2. What problems are associated with applying PERT to small programs? 2015 2
3. What is project feasibility? Assess the different facets of feasibility study 2014,12, 3,3,3
in project analysis. 09
Or
Present a schematic diagram of the feasibility study.
4. What are some benefits of the network approach to project planning? 2014 3
What are some drawbacks?
5. Explain the characteristics of the critical path times makes them critical. 2014 3
6. Explain the basic difference between PERT & CPM. 2014,13, 3,3,2,
12,11 6
7. What are the usual assumptions underlying CPM analysis? 2014,13, 3,3,2
11
8. Discuss the difference between total float, free float & independent float. 2010 3
9. How is critical path determined? What is dummy & slack in project 2007 2
networking?
Project Control
No Question Year Mark Ans.
.
1. What tools are available to the project manager to use in controlling a 2014 3
project? Identify some features of a good control system?
2. Describe a cybernetic control system. 2014 3
3. Explain in brief, the three main types of control system. 2013,12, 3,3,3,
Or 11,10,09 3,4,3
Explain different forms of control system. ,07
4. Why does the control of projects in practice tend to be ineffective? 2013 2
5. What are the fundamental purposes of control? 2012 2
6. Define project control. Why is project control necessary? 2010 3
7. What is PRI? How would you develop a project rating index? 2010 4
8. Evaluate the variance analysis approach to project control. 2009 4
Project Termination
No Question Year Mark Ans.
.
1. What is project termination? 2013 2
2. What are the ways of project termination? 2012,10,0 1,4,4
Or 9
Explain the different forms of termination process.
3. What does the project final report include? 2014,12,0 2,6,2
Or 9
What is project final report? What things of a project must be included in
a final report? Discuss.
Or
Assess the elements of project final report.

Short Notes:
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1. Delphi Method (2015) (2011)


2. Leading Indicator Method (2015)
3. Shadow Pricing (2015)
4. Strategic investment & tactical investment (2015)
5. Modified IRR (2015) (2011)
6. Human aspects of Project Management (2012) (2009)
7. UNIDO approach (2012)
8. Activity float (2012)
9. Social cost benefits (2012)
10. Project Rating Index (2012)
11. Performance analysis (2011)
12. Balance in a control system (2011)
13. Choice of technology (2011)
14. Externalities (2011)
15. Market appraisal (2009)
16. Appraisal criteria (2009)
17. Systems integration (2009)
18. Resource allocation for project (2009)
19. Measures of project risk (2009)

Strategic Management (4104)


Introduction of Strategic Management
No Question Year Mark Ans.
.
1. Corporate planning is not synonymous with long range planning.- 2015 3
Explain.
2. Define stakeholder. Who are the stakeholders of a hospital operating in BD. 2015 3
3. Why is important to integrate R&D into corporate strategy? 2015 3
4. Make a comparison among four levels of strategies adopted by business 2015,12, 3,6,5,
organizations. 10,07 7
Or
Make a comparison among business strategy, functional strategy &
operating strategy adopted in a non-diversified business.
5. Define strategic management. Graphically show the strategic management 2015,13, 5,5,6,
process & explain the steps. 12,11,07 6,5
Or
What do you mean by strategic management? Describe the five tasks of
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strategic management.
Or
Identify five major interrelated managerial tasks in strategy implementing
process.
Or
Mention the major tasks in the implementation phase of a strategy.
6. Define competence, core competency & distinctive competency with 2014 3
example.
7. Give example of core competencies of a company & explain how the 2014 3
company utilizes its core competencies to gain competitive advantage.
8. What are meant by strategy & strategic management? 2014,13 2,3
9. Discuss the various components of strategic management. 2014 4
10. What do you mean by capabilities & distinctive competencies? Discuss 2014 4
with example.
11. Why is strategic management considered as an ongoing process? 2013 3
12. Discuss the importance of business ethics in strategic management. 2013 6
13. How is strategy linked to ethics & social responsibility? 2012,10 6,5
14. Objectives are the ends & strategy is the means.- Explain. 2012,07 3,3
15. Why is strategic vision important for an organization? 2012,11, 3,6,6
Or 09
Define strategic vision. Why is the setting of strategic vision important for
a business organization?
16. How is strategic vision conveyed to the people of the organization? 2012,09 4,3
17. Define strategy. Strategy making is partly proactive & partly reactive.- 2011 6
Do you agree? Give arguments in favor of your opinion.
18. Describe social roles & responsibilities of an organization? 2011 6
19. Which one is do you think is most important? (Part of question-5) 2011 4
20. What crucial roles does an entrepreneur play in forming strategic vision? 2010 6
21. Define strategic management. Discuss the relationship between strategy, 2010 6
strategic plan & strategic management.
22. Define strategy & strategic management. Distinguish between strategy & 2009 6
strategic plan.
23. Differentiate strategic management from other types of management. 2007 5
24. Define strategy. Describe the components of a strategy. 2007 5
Strategic Management: Need for Vision & Mission
No Question Year Mark Ans.
.
1. Vision & mission statement are also very helpful in having members who 2015 4
are focused & bound together in common purpose.-Explain.
2. How does the mission statement delineate in broad terms what products or 2015 3
services the firm is to offer?
3. Differentiate between vision & mission. Give example of vision & mission. 2014,12 4,3
4. What are the elements of a mission statement? 2014,13, 2,4,6
Or 09
What do you mean by an organizations mission? Point out the ideal
contents of mission statement.
5. What strategic vision? What are the elements of a strategic vision? 2013 3
6. Define mission. How is mission related to vision? 2013 3
7. Define vision & mission. Mention the distinguish features of vision & 2010,07 6,3
mission.
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8. Why is a vision important for an organization? 2007 2


Environmental Analysis
No Question Year Mark Ans.
.
1. Briefly discuss the factors which should be taken into consideration if the 2015 3
innovation process is to be managed successfully. Explain giving example.
2. Strategic planning has become increasingly important due to a number of 2015 5
environmental changes. Mention the key environmental changes in this
regard & specify how those changes influence strategic planning.
3. What do you meant by remote environment? Discuss. 2014 5
4. If you intend to analyze external environment of a business, what factors 2014,12, 5,3,5
would you consider in this respect? Explain them with example. 11
Or
Explain macro environment factors that affect an organizations strategy.
Or
What are the components of macro environment of any bank operating in
Bangladesh?
5. What is environmental analysis? What are the stages of environment 2012,09, 3,3,1
analysis? 07 0
Or
What are the components of an organizations environment?
6. Describe the qualitative & quantitative techniques of environmental 2012 4
forecasting.
7. Why should manager make an in-depth analysis of the components of their 2009 3
organizations environment?
Industry & Competitive Analysis
No Question Year Mark Ans.
.
1. Driving forces are the major underlying causes of changing industry & 2015 4
competitive conditions.- Explain.
2. Why it is essential to identify KSFs as they are good cornerstones of a 2015 3
firms strategy?
3. What is a business model? A business model answers what question? 2014 3
4. What are meant by industry competitive structures? 2014 2
5. Discuss in short the sources of rivalry among the established companies. 2014 4
6. What do you mean by barriers to entry? 2014 2
7. Describe the various sources of barriers to entry. 2014 4
8. What is industry analysis? Discuss the methods of industry & competitive 2014,12 5,5
analyses.
9. What are the five forces of Porters model of industry analysis? Explain 2014,12, 5,5,6,
them in brief. In what purpose, can you apply this model? 10,09 7
Or
Use the Porters five forces model to analyze an industry of your choice.
10. What are the key factors for competitive success of a telecommunication 2013, 6,6,5,
company? 11,11,10, 5,10
Or 07
Suppose your company is operating its business in the pharmaceutical
industry. What are the key success factors in this industry?
Or

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What is your assessment of competitive strength of Grameenphone in key


success factors of telecommunication industry?
11. What is industry analysis? What are the dominant economic features of an 2013 5
industry?
12. In what circumstances, a buyer can create bargaining pressure on sellers? 2013 5
13. Define industry & give a list of key economic features of an industry. 2011 5
14. Your company is facing severe competition from substitute products, what 2009 6
actions would you adopt to retaliate aggressively against new entrants in
the industry?
15. Define strategic group. Why & how is strategic group analysis conducted? 2009,07 6,5
16. Discuss the necessity of industry analysis. 2009 4
17. Prepare an industry analysis plan. 2009 4
18. How can you evaluate the attractiveness of an industry? 2009 2
Value Chain & SWOT Analysis
No Question Year Mark Ans.
.
1. What is value chain? Show the value chain & explain the elements in 2015 4
brief.
2. Compare between firm value chain & firm value. 2015 2
3. What is value chain? Explain the steps involved in value chain analysis? 2013 6
4. What is SWOT analysis? Does a SWOT analysis for BD railways help to 2012 5
formulate a better strategy to improve its service quality?
5. Why is SWOT analysis necessary before selecting a particular strategy 2012,10,0 5,5,3
for a business organization? 7
Or
Why is it necessary to undertake SWOT analysis in the business
organizations?
Or
Why is SWOT analysis significant for the organization?
6. Explain the value chain activity of an organization. 2011 6
7. What is SWOT? Write up in brief a SWOT analysis of your University. 2011 5
8. What is SWOT? After the SWOT analysis has been completed, what do 2010 5
the managers need to do next?
9. Define internal analysis. State the areas covered in internal analysis. 2010 6
10. What is SWOT? Describe the steps that are involved in the SWOT 2009,07 5,5
analysis.
11. What are the critical success factors? State the major sources of critical 2009 5
success factors for an organization.
12. Give three examples of each element of SWOT. 2007 2
13. Define internal analysis. What benefits may a business organization have 2007 5
from an internal analysis?
Establishing Objectives: Stage for Strategy Formulation
No Question Year Mark Ans.
.
1. What is strategy formulation? Describe the various components of 2014 6
strategy formulation.
2. Why should objectives be SMART? 2012,10 3,6
Or
What is an objective? Why should objectives be SMART?

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Business Level-Strategy
No Question Year Mark Ans.
.
1. The different market structures have different viewpoints with respect to 2015 3
the market competition. Explain the statement with respect to the market
structures & sustainable competitive advantage.
2. What is strategic alliance? What are the potential gains of forming 2015 3
strategic alliance?
3. Differentiating ones product offerings from rivals products is striving 2015 3
to build customer loyalty.- Enlighten the statement.
4. If a firm selects low cost strategy, does it imply that the firm is 2015,13,1 6,6,6
compromising with quality? Explain your view with the example of an 2
airline company.
Or
What is competitive advantage? How can a company build competitive
advantage? Explain with suitable examples.
Or
Describe the five generic competitive strategies.
5. Industry & competitive analysis helps a company in arriving at its 2015 3
positioning strategy. In the light of statement, assess the competitors
target market & their differential advantage.
6. What are various business-level-strategies? Explain. 2014,09 6,6
Or
Describe the various levels of strategies adopted by a single business
enterprise.
7. How does market development strategy & product development strategy 2014 4
differ? Explain with example.
8. How does Square Group of Bangladesh use the brand extension strategy? 2014 2
9. What is vertical integration? Mention some examples of vertically 2014 4
integrated companies.
10. State the pros & cons of vertical integration strategy. 2014 3
11. Functional strategy is dictated by its parents business units strategy.- 2014 4
Explain the statement with example.
12. How can you compare between radical & incremental innovation? 2014 3
13. What are the differences between offensive strategy & defensive 2011 6
strategy? Which one do you think better for an organization?

Matching Strategy to Industry & Company Situations


No Question Year Mark Ans.
.
1. Mention the features of consolidated & fragmented industries with 2015 4
appropriate examples.
2. How can the garments industry be strengthened in Bangladesh? 2012 6
Diversification & Corporate-Level Strategy
No Question Year Mark Ans.
.

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1. Define corporate strategy. Identify the characteristics associated with the 2013 6
three broad corporate strategies.
2. Define corporate strategy. Explain the elements of corporate strategy. 2010 6
Strategy Implementation
No Question Year Mark Ans.
.
1. Implementing a strategy successfully depends on selecting the right 2015 3
combination of organizational structure, control system & culture.-
Explain.
2. Define strategic leadership with example. 2015 2
3. What are the characteristics of strong & weak culture companies? 2015 4
Explain.
4. When developing & implementing strategy, how does organization 2015 6
effectively balance short & long-term priorities?
5. What are the different motivational & reward techniques of best practice 2012 5
companies?
6. What support system may provide better customer service in restaurant 2012 5
business?
7. Why is it essential to formulate strategy supportive policies & 2010,07 4,5
procedures?
8. What are the factors that need to be considered while designing strategy 2009 5
supportive reward systems?
9. Discuss the components of building a capable organization. 2009 5
Strategic Evaluation & Control
No Question Year Mark Ans.
.
1. How does special alert control reconsider the firms basic strategy based 2015 3
on a sudden, unexpected event?
2. Why is intra-Strategic Group Competition more intense than Inter- 2015 2
Strategic Group Competition?
3. Strategic control systems ought to indicate, upon the detection of the 2015,13,0 5,5,5
deviation from standards.- Discuss the attribute of strategic control 9
based on the statement.
Or
Define strategic control. Mention the features of an effective strategic
control system.
4. What are the components of a strategic control? Discuss. 2013 6
5. Why do strategic control systems fail? What are the consequences of 2013,09 5,5
poor strategic control?
6. What is strategic control? Explain the four types of strategic control. 2012 6
7. Effective strategy implementation requires reallocation of budgets.- 2011,10 6,5
Explain.
8. Distinguish between strategic control system & operational control 2011,10 2,2
system.
9. State the significance of strategic control in strategic management. 2011,10 3,3
10. What techniques does a manager apply to establish strategic control 2011,10,07 5,5,5
system?
Or
Describe the techniques used in strategic control.

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11. Define strategic control. Why is strategic control needed in strategic 2007 5
management?

Short Notes:
1. Potential new entrant. (2015)
2. Emerging market. (2015)
3. PESTLED Analysis. (2015)
4. Total Quality Management. (2015) (2013) (2012) (2011) (2010)
5. SWOT Analysis (2013)
6. Industry Life Cycle (2013) (2011) (2010) (2009) (2007)
7. Corporate Social Responsibility (2013)
8. Defensive & Offensive Strategy (2013) (2011) (2010)
9. Driving Forces (2013) (2012)
10. Core competencies & distinctive competencies (2012) (2011)
11. Economic of scale & scope (2012)
12. Resource based view (2012)
13. First mover strategies & late mover strategies (2012)
14. Environment Forecasting (2011) (2009)
15. The value chain activities (2011) (2010) (2009) (2007)
16. International Strategy (2010)
17. Operational Strategy (2010)
18. Key Success Factors (2009) (2007)
19. Delphi Method (2009)
20. Environment scanning (2009)
21. Distinctive & Competitive Advantage (2009) (2007)
22. Goals & Objectives (2007)
23. Intended & Realized Strategies (2007)

Management Information System (4105)


Foundations of Information Systems in Business
No Question Year Mark Ans.
.
1. In the global economy, everyone in the world is the user of information 2015,11 3,3
systems. Do you agree?
2. Define Management Information System. What are the types of 2015,11 6,4

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information system?
3. Define IT infrastructure & describe its components. 2015,12 3,5
4. How can information systems contribute to build a Digital Bangladesh? 2014 4
5. What are the functions of an information system from business respective? 2014 3
6. What is relationship between an organization & its information system? 2014 2
7. What are the key management challenges involved in building operating 2014 5
& maintaining information system today?
8. In the age of information technology everyone is a user of information 2013 6
system.- Explain.
9. Define Information System. What are the vital roles of information in 2013,12, 6,4,4,
business? 11,09,07 2,3
10. Difference between Information System & Information Technology. 2012,10 2,2
11. Evaluate the challenges of managing IT infrastructure & management 2012 5
solutions.
12. Difference between data & information. 2011,07 2,2
13. What are the components of information systems? 2011 3
14. Distinguish between Technical Approach & Behavioral Approach. 2010 4
15. Discuss the challenges of information system. 2010 2
16. What are the steps required to build a new information systems? 2009,07 6,5
17. What are the characteristics of MIS? How do MIS differ from DSS? 2007 5
Competing with Information Technology
No Question Year Mark Ans.
.
1. How can a business firm use information systems for competitive 2015,13, 3,4,4,
advantage? 10,09 4
2. Differentiate between business process re-engineering & business 2013,10,0 2,3,2
improvement. 7
3. Describe Michael Porters five forces model of competition. 2013 4
4. What is strategic information systems? Why are strategic information 2009 6
systems essential in business today?

Computer Hardware
No Question Year Mark Ans.
.
1. How do you assess the value to business of radio frequency identification 2015,12 6,6
(RFID) & wireless sensor networks?
2. What is semi-conductor memory? 2012 2
3. What is hardware? What types of hardware & hardware tools do you need 2011 6
to run your business?
Computer Software
No Question Year Mark Ans.
.
1. Describe the function of operating system. 2015,12 3,4
2. Define software. Give the classification of software. 2015 3
3. Assume that in your first week on a job you are asked to use a type of 2014 6
business software that you have never used before. What kind of user
training should your company provide to you before you start?
4. What major trends are occurring in software? What capabilities do you 2014 5
expect to see in future software packages?
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5. What are Java, HTML & XML? Why are they becoming important? 2014 5
6. Define software. Which application package is the most popular one to a 2013,07 6,5
small business?
7. What is web browser software? Describe the benefits of it. 2011 6
8. What is World Wide Web? Why is the WWW so useful for individuals & 2009,07 6,4
business?
9. What is the difference between a computer system & computer based 2009 4
information system?
Data Resource Management
No Question Year Mark Ans.
.
1. Define DBMS. Describe different types of DBMS. 2015,13 6,7
2. What are the advantages & disadvantages of DBMS? 2015,11,09 4,3,6
Or
Define DBMS. What are the advantages of data management approaches
to managing an organizational data resource?
3. What are the functions of DBMS? 2013,12 3,6
4. What are the fundamental data concepts? 2007 4
Telecommunications & Networks
No Question Year Mark Ans.
.
1. What is computer network? Define with diagram 2015 3
2. Briefly describe physical transmission media of a computer network. 2015 3
3. Define network topology. Describe different types of topologies. 2015,14,1 6,6,6,
2,10,09 6,4
4. Discuss Telecommunication Network Model with a diagram. 2015,13 4,4
5. Define LAN, WAN & MAN. 2015,11,1 3,2,5
Or 0
Define MAN, WAN & Protocol.
Or
Define MAN, WAN, Modem, Protocol & bond width.
6. Define OSI model. What are the layers of OSI model? 2014,12 6,6
7. Write down the application of internet in business. 2011 4
8. How does the use of the internet, intranet & extranet today support their 2011,07 6
company business processes & activities?
Business today depends on the internet, intranet & extranet to
implement & manage innovative e-business application.- Explain.
9. Describe the challenges posed by Networking & the Internet & some 2010 5
ways to address them.
Electronic Business System
No Question Year Mark Ans.
.
1. What is computer-integrated manufacturing? 2015,09 2,2
2. What are the reasons for the continued growth of online transaction 2015,09 4,4
processing?
3. Define enterprise collaboration system. What are the tools used in 2014,12,0 6,2,1
enterprise collaboration systems? 9 0
Or

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What are the tools used in enterprise collaboration systems?


4. What is enterprise application integration? How does enterprise 2013,12 6,4
application integration (EAI) work?
Enterprise Business System
No Question Year Mark Ans.
.
1. What is CRM? What are the benefits of using CRM? 2014,11,0 7,6,6,
Or 9,07 5
What is CRM & why it is so important?
2. What are the challenges of implementing CRM? 2014,11,0 3,4,4
9
3. What is enterprise resource planning? What are the benefits of using 2013 6
enterprise resource planning?
4. What is enterprise resource planning? What are the benefits using ERP? 2012,10,0 6,6,3,
9,07 5
5. What are the challenges of implementing ERP in an organization? 2012,10,0 4,4,5
7
6. Define Supply Chain Management. 2010 3
7. What are the benefits & challenges of Supply chain management? 2007 5

Electronic Commerce System


No Question Year Mark Ans.
.
1. Most business in Bangladesh should engage in electronic commerce on 2015 2
the internet. Do you agree or disgrace with this statement?
2. Discuss various types of electronic commerce. 2015,13,1 4,6,5,
Or 2,09,07 5,3
Define e-commerce. Discuss various categories of e-commerce with
relevant example.
3. Suppose you are appointed as web developer of abc.com. What factors 2015,13,1 4,4,5,
you should consider to make abc.com a successful e-commerce service 2,11,09,07 6,5,5
provider in Bangladesh?
Or
Illustrate the key success factors of E-commerce.
Or
Suppose, you are appointed as Marketing Manager of Bikroy.com. What
factors you should consider to make Bikroy.com a successful e-
commerce service provider in Bangladesh?
4. Why are digital signature & digital certificates important for electronic 2014 6
commerce?
5. Define e-governance. 2014 2
6. Identify the unique features of e-commerce, digital markets & digital 2012 6
goods.
7. What are the principal payment systems for e-commerce? 2011 4
8. How are business companies creating business value from e-business? 2010,07 3,3
9. Differentiate between e-business & e-commerce. 2007 2

Decision Support System


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No Question Year Mark Ans.


.
1. What is information quality? What are the attribute of information 2015,13 6,6
quality?
2. How could business organization use information systems to increase 2015,07 4,4
switching costs & lock in its customer?
3. How do executive support system (ESS) help senior managers make 2013,12 6,5
better decision?
4. How do differentiate MIS & DSS? Explain with examples. 2012 6
5. Do you think information system support the activities of managers & 2012 5
management decision making? Answer with reason.
6. What are the characteristics of DSS? 2011 3
7. How do differentiate MIS & TPS? 2011 3
8. What is the differences between unstructured, semi-structured & 2011 3
structured decision?
9. What is GIS? How can it support decision-making? 2011 3
10. What is decision support system? Give example. 2010 3
11. Define executive support system with example. 2010 3
12. What is meant by knowledge management system? Give example. 2010 3
13. Assess the role of knowledge management & knowledge management 2010 4
programs in a business.
14. What are the benefits of using intelligent techniques for knowledge 2010 3
management?
15. Show the challenges of knowledge management systems. 2010 3
16. What are some important application of Artificial Intelligence? 2009 3
17. What are some limitation in the use of Artificial Intelligence? 2009 4
18.
IT Solutions
No Question Year Mark Ans.
.
1. What is System Development Life-Cycle? Discuss the steps in System 2014,12,1 6,7,7
Development Life-Cycle. 0

2. What roles do programmers play in system development? 2014,10 4,3


3. Why prototyping necessary in SDLC? 2012 3
4. Briefly describe the different types of conversion strategies of 2011 7
information system.
5. What do you mean by information systems prototyping? Describe the 2009 6
steps in the prototyping process.
6. Draw & discuss a model of Development IS solution. 2007 5
Security & Ethical Challenges
No Question Year Mark Ans.
.
1. What are the differences between hackers & crackers? 2015 3
2. Should an organization take measures to protect itself from both or just 2015 3
from one?
3. Mention five steps in an Ethical Analysis. 2015,13,11 3,3,4
4. Define cyber-crime. Describe different types of cyber-crime. 2015,13,0 6,7,5
Or 7
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Define computer crime. Discuss different types of computer crime.


5. What are the roles of govt. in reducing cyber-crime in Bangladesh? 2015 4
6. Define technology ethics. Discuss the different principles of technology 2014,11 6,6
ethics.
Or
Identify & describe six ethical principles.
7. How can an organization develop corporate policies for ethical conduct? 2014 4
8. How is IT being used unethically in business practices? 2013 3
9. How does the use of encryption & firewalls help control & protect data? 2013 3
10. What major concerns about computer crime, ethics, security & privacy? 2010 6
What can you do about it?
11. How is information technology (IT) being used unethically in business? 2007 5
Enterprise & Global Management Information
Technology
No Question Year Mark Ans.
.
1. How might cultural, political or geo-economic challenges affect a global 2014 6
companys use of the internet? Give several examples.
2. What do you mean by global systems? What are the major challenges to 2010 6
the development of global systems?
3. Describe some strategies for global systems. 2010 4

Short Notes:
1. ERLP (2014) (2011)
2. Cloud Computing (2014)
3. Business Process Re-engineering (2014)
4. Data warehouse & Data mart (2014) (2013) (2010)
5. Competitive advantage & competitive necessity (2014)
6. RFID (2014)
7. Artificial Intelligence (2013)
8. Knowledge Management Systems (2013)
9. Value Chain (2013) (2009)
10. VoIP (2013)
11. Wi-Fi (2013) (2011)
12. Expert Systems (2011)
13. Network Topology (2011)
14. WAP (2011)
15. Wimax (2011) (2010)
16. Smart Card (2010)
17. TCP/IP Model (2010)
18. Accounting Information System (2010)
19. Video Conferencing (2010)
20. Virtual Company (2009)
21. Geographic Information System (2009)
22. Web Blog (2009)
23. Modem (2009)
24. Supply Chain Management (2009)

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