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TITLE: Childrens Services Library Assistant

Reports to: Childrens Services Manager

Status: Library Assistant II Staff Non-Exempt
Pay Grade: 3

General Summary: Interacts directly with library users at the Childrens Services Desk, performs a variety of
clerical tasks to enhance the Childrens Services Department, promotion of services provided by the department
and the library.

Principal Duties and Responsibilities:

1. Provides good customer service to library users.

2. Answers library users' light reference questions, in person and on the telephone, using materials in a
variety of formats (i.e. books, periodicals, newspapers, microfilm, indexes) this would include
Evergreen and the Internet).

3. Responsible for staffing the Childrens services desk during scheduled hours.

4. Assists with various aspects of childrens and family programming and classes.

5. Assists with minor public computer problems.

6. Responsible for the oversight of the Summer Reading program volunteers.

7. Assists with various facets of the Summer Reading program.

8. Assists with various facets of the childrens collection.

9. Compiles various reports and lists for the Department Manager.

10. Responsible for endcap displays.

11. Assists with the inventory and weeding of the childrens collection.

12. Responsible for restocking books on the table and above JP shelves and new books as needed.

13. Attend quarterly staff meetings.

Secondary Duties and Responsibilities:

1. Ability to use library equipment ( i.e. laminators, cash register, copy machines, multimedia projector,

2. Attend other meetings as necessary.

3. Performs other duties as assigned.

Minimum Requirements:

1. Requires High school diploma.

2. Minimum of two years college coursework or two years library experience.

Skills Required:

1. Knowledge of the principles of good customer service and effective public relations as they relate to the
Childrens Services Department.

2. Interpersonal and communication skills necessary to interact and deal tactfully with the public and other
staff members with an emphasis on young people and their caregivers.

3. Ability to learn and adapt

4. Ability to work independently and as a team

5. Broad knowledge of modern library systems, materials, services, programs and equipment and the
ability to apply that knowledge.

6. Above average computer skills, including word processing, spreadsheet and presentation software in a
Windows environment, along with basic Internet research capabilities

7. Keep up to date and proficient with the technology as it relates to your position

Physical Demands:

1. Ability to speak, hear and see

2. Ability to sit or stand for an extended length of Time

3. Ability to occasionally reach with hands and arms

4. Ability to occasionally climb, balance, stoop, kneel and crawl

5. Ability to occasionally lift or move up to 40 lbs.

Working Conditions:

1. Normal office environment with little, if any, discomfort due to heat, dust, noise and the like.

2. Occasional travel to various Library and community locations.