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Company

Implementation Registries Data Reports

First Year 2010 > Perspectives > Actual > Dashboard

> Project Notes > Categories > Target > Trend performance indicators

> Area Managers > Graphical performance display

> Business Process Strategy > Settings and scores KPI


Software

> Cleaning Fields > Key Performance Indicators > Strategic plan

> Handbook Year

release 1.55 a

tools@progesa.com a
Company

Handbook

1. System Requirement

Microsoft Excel 2002-2003-2007


To use the model you must set the macro security level on the level "low" through the following procedure:

Tools --> Macro --> Security --> Security Level --> Low

The model automatically adapts to screen size.


The model manages a maximum of 5 years of measures.

2. X KPI Purpose and Basic Contents

X KPI born with the objective of enabling a structured management performance indicators through a streamlined collection and organization of information and a
performance verification both with respect to periods prior to that target set.
Map of indicators is build basing on the following plan:

Perspectives

Categories
Business Process
KPIs
Area Managers

Perspectives constitute the highest level of classification of indicators (required)


(for example: financial, market, internal process, .)

Categories represent subclassifications perspective (required)


(for example: in the market perspective is possible to detail category like: sales, customer acquisition, )

Business Process represent a level of classification in according to internal business process ( that lie in a plane parallel to the
perspectives and categories) (optional)

Area Managers represent managers entrusted with the monitoring of the indicators and compliance targets (optional)

This icon (from anywhere) back to the menu

3. First year and frequency

The field "first year" in the model menu defines the year from which the measures are managed and the values entered.
The model provides for the management of five years of activity fractionated in a monthly periodicity.
Indicators with different frequency by month (eg quarterly) can be handled in two ways:
1. Recognition of competence within the month (leaving empty fields of two months not purchased)
2. Repeating the value found in the quarter for two months (in order to always have a value indicator)

4. Project Notes

This worksheet enables the writing of notes that can be detected during the construction project.
It constitutes a "notepad" on which to note the progress of the project and the steps to be taken.

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5. Cleaning Fields

The action "clean fields" allow the template to clean the tables below reports to highlight in "drop-down lists" only the update and active values.
The procedure can be launched at user's discretion.

6. Perspectives

The creation and modification of pespectives is through typing in the "white" fields.
The modification of a previously entered description requires a new combination of related fields.

7. Categories

The creation and modification of categories is through typing the description in the column "description category" and associating
the category to the perspective through the drop-down menu in the column headed "description perspective".
The modification of a previously entered description requires a new combination of related fields.

8. Area Managers

The creation and modification of pespectives is through typing in the "white" fields.
The modification of a previously entered description requires a new combination of related fields.

9. Business Process

The creation and modification of pespectives is through typing in the "white" fields.
The modification of a previously entered description requires a new combination of related fields.

10. KPIs

The creation of the indicators is done through compiling and selecting different options and informations.

a. Kpi Description
Write the name of the indicator in the "white" field.
b. Category Description
Choose the category to which belongs the indicator through the drop-down menu in the "Category Description"
The choice of the indicator category includes the directly association to the perspective
c. Business Process Description (optional)
Choose the process to which belongs the indicator through the drop-down menu in the "Business Process Description"
d. Number Format
Click through the drop-down menu, one of the possible formats
e. Band Type
Click through the drop-down menu, the indicator band type
The band type expresses the better indicator trend: for some KPIs an increasing is a good thing (for example Sales or Revenue have a positive band type, "+"),
for other KPIs, such as Costs or Complaints, an increasing is a bad thing (these indicators have a negative band type, "-").
f. Frequency
Click through the drop-down menu, the indicator frequency
The choice has no impact on the model because the values are manually inserted into the chosen period
g. Time Frame
Click through the drop-down menu, the indicator time frame
Year to Date (if the data entered is a sequence, eg sales from 01.01 to 30.04)
At present (if the data entered is an present number, eg due to banks)
h. GrAtPresent
Scegliere se, in presenza di un indicatore progressivo, si vogliono vedere i valori anche mensili.
Esempio: l'ordinato viene inserito come progressivo da inizio anno e il modello calcola i valori mensili puntuali
i. Area Manager (optional)
Click through the drop-down menu, the responsable of the performance indicator

through this icon you can open the detailed description and the setting of the indicator (only if you are placed on the indicator code)

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11. Detail and setting indicator

In addition to information provided by the worksheet of creation indicators can further detail the characteristics of the indicator across the fields:

a. Indicators description
Detailed Description and Objective of the indicator
b. Calculation Formula
Calculation procedure that is followed for determining the value of the indicator
c. Data Source
Identify the source of the indicator value, where the data comes from (can be a file, ERP, statistics)
d. Target Description
Calculation procedure that is followed for determining the goals of the indicator
e. Other information
Any other information related indicator

12. Actual Data

In the matrix indicators - periods are added the indicator values observed at that time.
Indicators with different frequency by month (eg quarterly) can be handled in two ways:
1. Recognition of competence within the month (leaving empty fields of two months not purchased)
2. Repeating the value found in the quarter for two months (in order to always have a value indicator)

13. Target Data

In the matrix indicators - periods are inserted target/goals values identified by the indicator at the time
Indicators with different frequency by month (eg quarterly) can be handled in two ways:
1. Recognition of competence within the month (leaving empty fields of two months not purchased)
2. Repeating the value found in the quarter for two months (in order to always have a value indicator)

14. Strategic Plan

For each year of management you can set a business plan through:

a. Strategic Plan
Description of the overall corporate strategic plan
b. Objectives
Description of specific objectives related to strategic management
c. Indicators
Association of specific indicators of achievement to each objective
d. Initiatives
Description of specific initiatives to be implemented to achieve each targets

The choice of the period of analysis will determine the achivement of objectives established in the strategic plan

15. Dashboard

The dashboard is a business tool that allows you to configure and build periodic reports of the indicators
The dashboard is updated automatically when opening
The construction and analysis of the details is through the set of buttons at the top right

Dashboard Print

Configuration of the scale of analysis and the periods

Graphic detail of the selected indicator

Detailed description and setting of the selected indicator

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16. Graphic indicator

The graph indicator enables:


a. the navigability of the indicators
b. the choice of reporting period
c. analysis of the last 12 months
d. comparing the previous year and the target
e. short guideline for development performance
f. a graphical summary

Navigability and the recording period allowed by the indicator buttons

Choise from a menu of indicators created

Scroll buttons indicators

Choise of the period of evaluation

Other icons:

Print Chart

Detailed description and setting of the selected indicator

Transition to the chart at present (if the indicator has time frame "year to date")

17. Settings and Scores Indicator

This worksheet combines the detailed information of the indicator with the values found in selected periods
The worksheet functions are the same as for graphic indicator

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Company: Company

Process of implementing: Update Sales Manager target measures


To fix a date for internal audit
To complete Strategic Plan for the years 2011
Company: Company

Year: 2010

Period: 2010.03

Strategic Plan:

The company has set as its goal for 2009 to maintain commercial volumes achieved in 2008, maintaining % margin the previous year. The area where the company intends to act are to improve the net debt through trade policy re
attention, given the likely increase in the levels of customer insolvency, at financial risk.

Goal 1:
Improvement in net financial position by reviewing the trade policies of extensions granted to customers and suppliers obtained by suppliers

KPIs Area Manager 2010.03 Target Change % Change Goal Ach.

01-Net financial position Corporate Administrators -2,659.67 -2,734.95 75.28 -2.75% p

02-Gross Margin % Corporate Administrators 35.86 33.45 2.41 7.20% p

03-ROI Corporate Administrators 10.14 -8.13 18.28 -224.76% p

Goal 2:

KPIs Area Manager 2010.03 Target Change % Change Goal Ach.

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Company: Company

Year: 2010

Period: 2010.03

Strategic Plan:

The company has set as its goal for 2009 to maintain commercial volumes achieved in 2008, maintaining % margin the previous year. The area where the company intends to act are to improve the net debt through trade policy re
attention, given the likely increase in the levels of customer insolvency, at financial risk.

Goal 3:

KPIs Area Manager 2010.03 Target Change % Change Goal Ach.

Goal 4:

KPIs Area Manager 2010.03 Target Change % Change Goal Ach.

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Company: Company

Year: 2010

Period: 2010.03

Strategic Plan:

The company has set as its goal for 2009 to maintain commercial volumes achieved in 2008, maintaining % margin the previous year. The area where the company intends to act are to improve the net debt through trade policy re
attention, given the likely increase in the levels of customer insolvency, at financial risk.

Goal 5:

KPIs Area Manager 2010.03 Target Change % Change Goal Ach.

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argin the previous year. The area where the company intends to act are to improve the net debt through trade policy review, a reduction of complaints and defective products and particular

ppliers obtained by suppliers

Initiatives
Review the investment policy

Initiatives

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argin the previous year. The area where the company intends to act are to improve the net debt through trade policy review, a reduction of complaints and defective products and particular

Initiatives

Initiatives

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argin the previous year. The area where the company intends to act are to improve the net debt through trade policy review, a reduction of complaints and defective products and particular

Initiatives

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Company: Company

Year: 2011

Period: 2011.03

Strategic Plan:

Goal 1:

KPIs Area Manager 2011.03 Target Change % Change Goal Ach.

Goal 2:

KPIs Area Manager 2011.03 Target Change % Change Goal Ach.

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Company: Company

Year: 2011

Period: 2011.03

Strategic Plan:

Goal 3:

KPIs Area Manager 2011.03 Target Change % Change Goal Ach.

Goal 4:

KPIs Area Manager 2011.03 Target Change % Change Goal Ach.

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Company: Company

Year: 2011

Period: 2011.03

Strategic Plan:

Goal 5:

KPIs Area Manager 2011.03 Target Change % Change Goal Ach.

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Initiatives
Review the investment policy

Initiatives

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Initiatives

Initiatives

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Initiatives

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Company: Company

Year: 2012

Period: 2012.06

Strategic Plan:

Goal 1:

KPIs Area Manager 2012.06 Target Change % Change Goal Ach.

Goal 2:

KPIs Area Manager 2012.06 Target Change % Change Goal Ach.

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Company: Company

Year: 2012

Period: 2012.06

Strategic Plan:

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Company: Company

Year: 2012

Period: 2012.06

Strategic Plan:

Goal 3:

KPIs Area Manager 2012.06 Target Change % Change Goal Ach.

Goal 4:

KPIs Area Manager 2012.06 Target Change % Change Goal Ach.

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Company: Company

Year: 2012

Period: 2012.06

Strategic Plan:

Goal 5:

KPIs Area Manager 2012.06 Target Change % Change Goal Ach.

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Initiatives

Initiatives

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Initiatives

Initiatives

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Initiatives

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Company: Company

Year: 2013

Period: 2013.11

Strategic Plan:

Goal 1:

KPIs Area Manager 2013.11 Target Change % Change Goal Ach.

Goal 2:

KPIs Area Manager 2013.11 Target Change % Change Goal Ach.

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Company: Company

Year: 2013

Period: 2013.11

Strategic Plan:

Goal 3:

KPIs Area Manager 2013.11 Target Change % Change Goal Ach.

Goal 4:

KPIs Area Manager 2013.11 Target Change % Change Goal Ach.

Goal 5:

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Company: Company

Year: 2013

Period: 2013.11

Strategic Plan:

KPIs Area Manager 2013.11 Target Change % Change Goal Ach.

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Initiatives

Initiatives

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Initiatives

Initiatives

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Initiatives

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Company: Company

Year: 2014

Period: 2014.04

Strategic Plan:

Goal 1:

KPIs Area Manager 2014.04 Target Change % Change Goal Ach.

Goal 2:

KPIs Area Manager 2014.04 Target Change % Change Goal Ach.

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Company: Company

Year: 2014

Period: 2014.04

Strategic Plan:

Goal 3:

KPIs Area Manager 2014.04 Target Change % Change Goal Ach.

Goal 4:

KPIs Area Manager 2014.04 Target Change % Change Goal Ach.

Goal 5:

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Company: Company

Year: 2014

Period: 2014.04

Strategic Plan:

KPIs Area Manager 2014.04 Target Change % Change Goal Ach.

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Initiatives

Initiatives

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Initiatives

Initiatives

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Initiatives

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Company

PERSPECTIVES

CodPersp Perspective Description


P001 FINANCIAL 1
P002 MARKET 2
P003 BUSINESS PROCESS 3
P004 HR / INNOVATION 4
P005 RISK 5
P006 6
P007 7
P008 8
P009 9
P010 10

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BUSINESS PROCESS

CodProc Business Process Description


PR01 Financial
PR02 Customer
PR03 Industrial Production
PR04 Supply Vendor
PR05 Human Resource
PR06
PR07
PR08
PR09
PR10
PR11
PR12

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Azienda XYZ

AREA MANAGERS

CodMan Area Manager Description


RE01 Corporate Administrators
RE02 Sales Manager
RE03 Production Manager
RE04 Purchasing Manager
RE05 Human Resources
RE06
RE07
RE08
RE09
RE10
RE11
RE12

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CATEGORIES

CodCat Category Description CodPersp Perspective Description


D001 Commercial risk P001 FINANCIAL
D002 Profitability P001 FINANCIAL
D003 Operating Cycle P001 FINANCIAL
D004 Costs P001 FINANCIAL
D005 Financial Risk P005 RISK
D006 Sales P002 MARKET
D007 Ordered P002 MARKET
D008 Customer Loyalty P002 MARKET
D009 Customer Service P003 BUSINESS PROCESS
D010 Quality P003 BUSINESS PROCESS
D011 Production cycle P003 BUSINESS PROCESS
D012 Human Resource P004 HR / INNOVATION
D013 Learning and Growth P004 HR / INNOVATION
D014
D015
D016
D017
D018
D019
D020
D021
D022
D023
D024
D025
D026
D027
D028
D029
D030
D031
D032
D033
D034
D035
D036
D037
D038
D039
D040

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KEY PERFORMANCE INDICATORS

CodKpi KPI Description CodCat Category Description CodPersp Perspective Description CodProc Business Process Description Number Format Band Type Frequency
01 Net financial position D005 Financial risk P005 RISK PR01 Financial Amount + Month
02 Gross Margin % D002 Profitability P001 FINANCIAL PR01 Financial Percentage + Month
03 ROI D002 Profitability P001 FINANCIAL PR01 Financial Percentage + Month
04 Total Asset Turnover D002 Profitability P001 FINANCIAL PR01 Financial Numero + Month
05 ROS D002 Profitability P001 FINANCIAL PR01 Financial Percentage + Month
06 EBITDA D002 Profitability P001 FINANCIAL PR01 Financial Amount + Month
07 Accounts Receivable Turnover in Days D003 Operating Cycle P001 FINANCIAL PR02 Customer Decimal - Month
08 Payables Turnover in Days D003 Operating Cycle P001 FINANCIAL PR04 Supply Vendor Decimal + Month
09 Rolling average raw material storage D003 Operating Cycle P001 FINANCIAL PR01 Financial Decimal - Month
10 Inventory Turnover in Days D003 Operating Cycle P001 FINANCIAL PR01 Financial Decimal - Month
11 Investments/Sales D005 Financial risk P005 RISK PR01 Financial Percentage + Month
12 % Purchases D004 Costs P001 FINANCIAL PR01 Financial Percentage - Month
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81
82

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KEY PERFORMANCE INDICATORS

CodKpi KPI Description CodCat Category Description CodPersp Perspective Description CodProc Business Process Description Number Format Band Type Frequency
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100

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Time Frame GrAtPresent Area Manager


At present NO Corporate Administrators
At present NO Corporate Administrators
At present NO Corporate Administrators
At present NO Corporate Administrators
At present NO Corporate Administrators
At present NO Corporate Administrators
At present NO Sales Manager
At present NO Purchasing Manager
At present NO Purchasing Manager
At present NO Production Manager
At present NO Corporate Administrators
At present NO Purchasing Manager

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Time Frame GrAtPresent Area Manager

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INPUT ACTUAL

CodKpi KPI Description Number Format Frequency Time Frame Band Type 2010.01 2010.02 2010.03 2010.04 2010.05 2010.06 2010.07 2010.08 2010.09 2010.10 2010.11 2010.12 2011.01 2011.02 2011.03
01 Net financial position Amount Month At present + -2,243.61 -1,931.15 -2,659.67 -2,366.20 -2,451.27 -2,766.54 -2,901.32 -2,839.91 -2,989.67 -2,244.67 -1,817.57 -2,924.42 -2,588.37 -2,675.57 -2,643.22
02 Gross Margin % Percentage Month At present + 37.46 36.49 35.86 35.63 35.99 36.13 35.75 35.77 35.71 35.70 35.47 35.27 39.34 38.34 36.77
03 ROI Percentage Month At present + -8.38 12.30 10.14 18.12 23.83 26.92 27.77 20.49 21.53 22.53 23.64 16.07 -12.74 -5.47 2.59
04 Total Asset Turnover Numero Month At present + 2.98 3.30 3.12 3.46 3.59 3.51 3.61 3.33 3.30 3.53 3.66 3.26 1.67 2.15 2.44
05 ROS Percentage Month At present + -2.81 3.72 3.25 5.23 6.64 7.66 7.70 6.14 6.53 6.38 6.47 4.93 -7.63 -2.54 1.06
06 EBITDA Amount Month At present + 21.79 191.19 269.98 500.19 768.36 1,038.90 1,259.26 1,134.21 1,340.69 1,473.54 1,633.75 1,477.68 -27.00 30.48 171.42
07 Accounts Receivable Turnover in Days Decimal Month At present - 133.79 123.29 129.03 120.89 121.12 119.51 116.50 118.99 117.23 114.75 112.75 118.50 109.10 112.20 112.20
08 Payables Turnover in Days Decimal Month At present + 97.89 87.07 85.00 86.88 91.17 88.28 88.30 85.76 82.86 85.62 87.24 86.74 154.83 112.54 102.57
09 Rolling average raw material storage Decimal Month At present - 54.54 54.17 58.72 53.43 46.75 51.10 49.14 52.16 51.43 51.26 52.37 50.41 114.13 86.46 86.47
10 Inventory Turnover in Days Decimal Month At present - 12.74 13.10 12.50 12.25 11.58 11.55 11.43 11.94 11.90 11.88 11.87 12.13 14.82 13.89 14.48
11 Investments/Sales Percentage Month At present + 0.09 0.56 0.75 1.25 1.48 2.27 2.15 2.43 2.13 1.73 1.76 1.66 6.46 2.84 2.84
12 % Purchases Percentage Month At present - 59.96 65.21 68.93 65.43 61.63 63.69 62.42 61.68 61.07 60.73 60.69 60.05 55.31 62.07 62.04
13
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21
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INPUT TARGET

CodKpi KPI Description Number Format


01 Net financial position Amount
02 Gross Margin % Percentage
03 ROI Percentage
04 Total Asset Turnover Numero
05 ROS Percentage
06 EBITDA Amount
07 Accounts Receivable Turnover in Days Decimal
08 Payables Turnover in Days Decimal
09 Rolling average raw material storage Decimal
10 Inventory Turnover in Days Decimal
11 Investments/Sales Percentage
12 % Purchases Percentage
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14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
Frequency Time Frame Band Type 2010.01 2010.02
Month At present + -2,310.09 -2,662.51
Month At present + 34.81 37.35
Month At present + -11.02 -0.94
Month At present + 3.14 3.14
Month At present + -3.51 -0.30
Month At present + 7.55 95.58
Month At present - 118.00 118.00
Month At present + 96.70 96.70
Month At present - 62.23 62.23
Month At present - 9.98 9.98
Month At present + 2.75 2.75
Month At present - 56.19 56.19
2010.03 2010.04 2010.05 2010.06 2010.07
-2,734.95 -2,543.44 -2,943.54 -3,042.70 -3,052.80
33.45 31.25 33.43 33.31 33.46
-8.13 -11.46 4.21 6.80 9.23
3.14 3.14 3.14 3.14 3.14
-2.59 -3.65 1.34 2.16 2.94
52.70 8.43 360.61 512.85 693.28
118.00 118.00 118.00 118.00 118.00
96.70 96.70 96.70 96.70 96.70
62.23 62.23 62.23 62.23 62.23
9.98 9.98 9.98 9.98 9.98
2.75 2.75 2.75 2.75 2.75
56.19 56.19 56.19 56.19 56.19
2010.08 2010.09 2010.10 2010.11 2010.12
-2,471.82 -2,422.32 -2,341.74 -2,394.69 -2,122.82
34.22 34.57 35.06 35.92 35.74
11.49 13.76 16.26 18.83 16.37
3.14 3.14 3.14 3.14 3.14
3.66 4.38 5.18 6.00 5.21
810.33 1,016.12 1,270.50 1,539.87 1,478.93
118.00 118.00 118.00 118.00 118.00
96.70 96.70 96.70 96.70 96.70
62.23 62.23 62.23 62.23 62.23
9.98 9.98 9.98 9.98 9.98
2.75 2.75 2.75 2.75 2.75
56.19 56.19 56.19 56.19 56.19
2011.01 2011.02 2011.03 2011.04 2011.05
-2,641.35 -2,903.27 -2,659.10 -2,334.05 -2,678.33
10.80 28.80 34.12 35.38 36.01
21.02 21.02 21.02 21.02 21.02
2.85 2.85 2.85 2.85 2.85
7.37 7.37 7.37 7.37 7.37
-240.80 4.96 172.01 457.04 751.57
124.21 124.21 124.21 124.21 124.21
90.41 90.41 90.41 90.41 90.41
58.02 58.02 58.02 58.02 58.02
9.22 9.22 9.22 9.22 9.22
0.00 1.10 2.41 4.50 3.91
54.47 51.33 58.72 57.63 57.08
2011.06 2011.07 2011.08 2011.09 2011.10
-2,935.42 -3,573.55 -2,927.23 -2,863.72 -2,848.17
35.46 36.03 36.39 36.41 35.83
21.02 21.02 21.02 21.02 21.02
2.85 2.85 2.85 2.85 2.85
7.37 7.37 7.37 7.37 7.37
898.37 1,176.98 1,187.61 1,353.17 1,363.46
124.21 124.21 124.21 124.21 124.21
90.41 90.41 90.41 90.41 90.41
58.02 58.02 58.02 58.02 58.02
9.22 9.22 9.22 9.22 9.22
3.60 8.24 7.89 6.95 6.22
57.67 57.13 56.74 56.73 57.30
2011.11 2011.12 2012.01 2012.02 2012.03
-2,899.58 -2,332.59
36.59 37.95
21.02 21.02
2.85 2.85
7.37 7.37
1,636.97 2,048.41
124.21 124.21
90.41 90.41
58.02 58.02
9.22 9.22
5.65 5.29
56.54 55.20

47.00 47.00 47.00


500.00 500.00 500.00
450.00 450.00 450.00
2012.04 2012.05 2012.06 2012.07 2012.08

47.00 47.00 47.00 47.00 47.00


500.00 500.00 500.00 500.00 500.00
450.00 450.00 450.00 450.00 450.00
2012.09 2012.10 2012.11 2012.12 2013.01

47.00 47.00 47.00


500.00 500.00 500.00
450.00 450.00 450.00
2013.02 2013.03 2013.04 2013.05 2013.06
2013.07 2013.08 2013.09 2013.10 2013.11
2013.12 2014.01 2014.02 2014.03 2014.04
2014.05 2014.06 2014.07 2014.08 2014.09
2014.10 2014.11 2014.12
Company

2010.09 2011.09 2011.09


Perspective KPI Previous Actual Charge % Charge Band Ind Target Charge TG %Charge TG Band TG
FINANCIAL 03-ROI 21.53 4.72 -16.80 -78.06% 6 21.02 -16.29 -77.53% 6
05-ROS 6.53 1.92 -4.61 -70.62% 6 7.37 -5.45 -73.96% 6
02-Gross Margin % 35.71 37.84 2.14 5.98% 5 36.41 1.44 3.94% 5
09-Rolling average raw material storage 51.43 80.45 29.03 56.44% 6 58.02 22.43 38.67% 6
04-Total Asset Turnover 3.30 2.46 -0.84 -25.33% 6 2.85 -0.39 -13.68% 6
07-Accounts Receivable Turnover in Days 117.23 114.00 -3.23 -2.76% 5 124.21 -10.21 -8.22% 5
08-Payables Turnover in Days 82.86 102.81 19.95 24.08% 5 90.41 12.40 13.72% 5
10-Inventory Turnover in Days 11.90 15.83 3.93 33.03% 6 9.22 6.61 71.65% 6
12-% Purchases 61.07 57.02 -4.05 -6.63% 5 56.73 0.29 0.51% 6
FINANCIAL Total 391.55 417.07 25.51 5 406.23 10.83 5
RISK 11-Investments/Sales 2.13 2.75 0.62 29.11% 5 6.95 -4.19 -60.35% 6
01-Net financial position -2,989.67 -2,866.57 123.10 -4.12% 5 -2,863.72 -2.85 0.10% 6
RISK Total -2,987.54 -2,863.81 123.72 5 -2,856.77 -7.04 6

04/30/2017 X KPI 1.55


Company

04/30/2017 X KPI 1.55


Company

04/30/2017 X KPI 1.55


Company XYZ

2009.07 2009.08 2009.09 2009.10 2009.11 2009.12 2010.01 2010.02 2010.03 2010.04
Perspective KPI Band Period 1 Period 2 Period 3 Period 4 Period 5 Period 6 Period 7 Period 8 Period 9 Period 10
FINANCIAL 03-ROI + -8.38 12.30 10.14 18.12
05-ROS + -2.81 3.72 3.25 5.23
06-EBITDA + 21.79 191.19 269.98 500.19
02-Gross Margin % + 37.46 36.49 35.86 35.63
09-Rolling average raw material storage - 54.54 54.17 58.72 53.43
04-Total Asset Turnover + 2.98 3.30 3.12 3.46
07-Accounts Receivable Turnover in Days - 133.79 123.29 129.03 120.89
08-Payables Turnover in Days + 97.89 87.07 85.00 86.88
10-Inventory Turnover in Days - 12.74 13.10 12.50 12.25
12-% Purchases - 59.96 65.21 68.93 65.43
FINANCIAL Total 409.97 589.85 676.52 901.54
RISK 11-Investments/Sales + 0.09 0.56 0.75 1.25
01-Net financial position + -2,243.61 -1,931.15 -2,659.67 -2,366.20
RISK Total -2,243.52 -1,930.59 -2,658.93 -2,364.95

04/30/2017 X KPI 1.43


Company XYZ

2010.05 2010.06
Period 11 Period 12
23.83 26.92
6.64 7.66
768.36 1,038.90
35.99 36.13
46.75 51.10
3.59 3.51
121.12 119.51
91.17 88.28
11.58 11.55
61.63 63.69
1,170.66 1,447.25
1.48 2.27
-2,451.27 -2,766.54
-2,449.79 -2,764.26

04/30/2017 X KPI 1.43


Azienda XYZ

05-ROS Perspective FINANCIAL Band Type + umber Format Percentage


Category Profitability Frequency Month Area Manager Corporate Administrators
Last period of evaluation 2011.09 Process Financial Time Frame At present

Period 2010.10 2010.11 2010.12 2011.01 2011.02 2011.03 2011.04 2011.05 2011.06 2011.07 2011.08 2011.09

Actual 6.38 6.47 4.93 -7.63 -2.54 1.06 3.82 2.70 3.64 3.67 2.08 1.92

Target 5.18 6.00 5.21 7.37 7.37 7.37 7.37 7.37 7.37 7.37 7.37 7.37
Change 1.20 0.47 -0.29 -14.99 -9.91 -6.30 -3.54 -4.66 -3.72 -3.70 -5.28 -5.45
% Change 18.82% 7.24% -5.85% 196.56% 389.77% -593.70% -92.73% -172.57% -102.30% -100.85% -253.51% -284.07%
Indicator Band p p q q q q q q q q q q

Same period previous year -2.81 3.72 3.25 5.23 6.64 7.66 7.70 6.14 6.53
Change -4.81 -6.26 -2.19 -1.41 -3.94 -4.02 -4.03 -4.06 -4.61
% Change 171.09% -168.28% -67.34% -26.95% -59.32% -52.47% -52.37% -66.09% -70.62%
Indicator Band q q q q q q q q q

10.00

VS TARGET 8.00

6.00

q 4.00

2.00

0.00
VS PREVIOUS ACTUAL 2010.10 2010.11 2010.12 2011.01 2011.02 2011.03 2011.04 2011.05 2011.06 2011.07 2011.08 2011.09
-2.00

-4.00
q
-6.00

-8.00

-10.00

04/30/2017 X KPI 1.43


Azienda XYZ

29-Value of production per day Perspective Band Type 0 umber Format 0


Category 0 Frequency 0 Area Manager
Last period of evaluation 2010.06 Process Time Frame 0

Period 2009.07 2009.08 2009.09 2009.10 2009.11 2009.12 2010.01 2010.02 2010.03 2010.04 2010.05 2010.06

Actual 0.00 0.00 0.00 0.00 0.00 0.00

Target 0.00 0.00 0.00 0.00 0.00 0.00


Change
% Change
Indicator Band

Same period previous year


Change
% Change
Indicator Band

1.00

0.90
VS TARGET
0.80

0.70

0.60

0.50

0.40
VS PREVIOUS ACTUAL
0.30

0.20

0.10

0.00
2009.07 2009.08 2009.09 2009.10 2009.11 2009.12 2010.01 2010.02 2010.03 2010.04 2010.05 2010.06

04/30/2017
Azienda XYZ

08-Payables Turnover in Days Perspective FINANCIAL Band Type + GrAtPresent NO


Category Operating Cycle Frequency Month Format Decimal
Last period of evaluation 2010.12 Process Supply Vendor Time Frame At present Area Manager Purchasing Manager

Kpi Description #REF!

Calculation Formula #REF!

Data Source #REF!

Target Description #REF!

Other Information #REF!

Period 2010.01 2010.02 2010.03 2010.04 2010.05 2010.06 2010.07 2010.08 2010.09 2010.10 2010.11 2010.12

Actual 97.89 87.07 85.00 86.88 91.17 88.28 88.30 85.76 82.86 85.62 87.24 86.74

Target 96.70 96.70 96.70 96.70 96.70 96.70 96.70 96.70 96.70 96.70 96.70 96.70
Change 1.19 -9.63 -11.70 -9.82 -5.53 -8.42 -8.40 -10.94 -13.84 -11.08 -9.46 -9.96
% Change 1.22% -11.06% -13.76% -11.30% -6.07% -9.54% -9.52% -12.75% -16.70% -12.94% -10.84% -11.48%
Indicator Band p q q q q q q q q q q q

Same period previous year


Change
% Change
Indicator Band

04/30/2017 X KPI 1.43


Azienda XYZ

08-Payables Turnover in Days Perspective FINANCIAL Band Type + GrAtPresent NO


Category Operating Cycle Frequency Month Format Decimal
Last period of evaluation 2010.12 Process Supply Vendor Time Frame At present Area Manager Purchasing Manager

Kpi Description #REF!

Calculation Formula #REF!

Data Source #REF!

Target Description #REF!

Other Information #REF!

Period 2010.01 2010.02 2010.03 2010.04 2010.05 2010.06 2010.07 2010.08 2010.09 2010.10 2010.11 2010.12

Actual

Target
Change
% Change
Indicator Band

Same period previous year


Change
% Change
Indicator Band

04/30/2017 X KPI 1.43


Azienda XYZ

09-Rolling average raw material storage Perspective FINANCIAL Band Type - GrAtPresent NO
Category Operating Cycle Frequency Month umber Format Decimal
Last period of evaluation 2011.08 Process Financial Time Frame At present Area Manager Purchasing Manager

Period 2010.09 2010.10 2010.11 2010.12 2011.01 2011.02 2011.03 2011.04 2011.05 2011.06 2011.07 2011.08

Actual 51.43 51.26 52.37 50.41 114.13 86.46 86.47 80.37 78.13 79.25 80.92 94.71

Target 62.23 62.23 62.23 62.23 58.02 58.02 58.02 58.02 58.02 58.02 58.02 58.02
Change -10.80 -10.97 -9.86 -11.82 56.11 28.44 28.45 22.36 20.11 21.23 22.90 36.70
% Change -21.01% -21.40% -18.82% -23.46% 49.16% 32.89% 32.90% 27.82% 25.74% 26.79% 28.30% 38.74%
Indicator Band p p p p q q q q q q q q

Same period previous year 54.54 54.17 58.72 53.43 46.75 51.10 49.14 52.16
Change 59.59 32.28 27.75 26.94 31.38 28.16 31.78 42.56
% Change 109.26% 59.59% 47.26% 50.42% 67.11% 55.10% 64.67% 81.59%
Indicator Band q q q q q q q q

120.00

VS TARGET
100.00

q 80.00

60.00

VS PREVIOUS ACTUAL
40.00

q 20.00

0.00
2010.09 2010.10 2010.11 2010.12 2011.01 2011.02 2011.03 2011.04 2011.05 2011.06 2011.07 2011.08

04/30/2017
Azienda XYZ

09-Rolling average raw material storage Perspective FINANCIAL Band Type - GrAtPresent NO
Category Operating Cycle Frequency Month umber Format Decimal
Last period of evaluation 2011.08 Process Financial Time Frame At present Area Manager Purchasing Manager

Period 2010.09 2010.10 2010.11 2010.12 2011.01 2011.02 2011.03 2011.04 2011.05 2011.06 2011.07 2011.08

Actual

Target
Change
% Change
Indicator Band

Same period previous year


Change
% Change
Indicator Band

Data for Month


VS TARGET 12.00

10.00

8.00

6.00
VS PREVIOUS ACTUAL
4.00

2.00

0.00
2010.09 2010.10 2010.11 2010.12 2011.01 2011.02 2011.03 2011.04 2011.05 2011.06 2011.07 2011.08

04/30/2017
KPI SETTING

Code Kpi 01 Perspective RISK Number Format Amount


Category Financial risk Band Type +
Name Net financial position Area Manager Corporate Administrators Frequency Month
Process Financial Time Frame At present

Kpi Description Financial Debt

Calculation Formula financial liabilities minus cash and cash equivalents

Data Source

Target Description

Other Information
Company

KPI SETTING

Code Kpi 02 Perspective FINANCIAL Number Format Percentage


Category Profitability Band Type +
Name Gross Margin % Area Manager Corporate Administrators Frequency Month
Process Financial Time Frame At present

Kpi Description Indicates the relationship between net sales revenue and the cost of goods sold. This ratio should be compared with industry data as it may indicate insufficient volume and excessive purchasing or labor costs.

Calculation Formula Gross Profit / Net Sales

Data Source

Target Description Budget

Other Information

04/30/2017 X KPI 1.43


Azienda XYZ

KPI SETTING

Code Kpi 03 Perspective FINANCIAL Number Format Percentage


Category Profitability Band Type +
Name ROI Area Manager Corporate Administrators Frequency Month
Process Financial Time Frame At present

Kpi Description Measures the income earned on the invested capital

Calculation Formula Net Income / (Long-term Liabilities + Equity)

Data Source

Target Description Budget

Other Information

04/30/2017
Company

KPI SETTING

Code Kpi 04 Perspective FINANCIAL Number Format Numero


Category Profitability Band Type +
Name Total Asset Turnover Area Manager Corporate Administrators Frequency Month
Process Financial Time Frame At present

Kpi Description Measures the activity of the assets and the ability of the business to generate sales through the use of the assets.

Calculation Formula Net Sales / Average Total Assets

Data Source

Target Description Budget

Other Information

04/30/2017 X KPI 1.55


KPI SETTING

Code Kpi 05 Perspective FINANCIAL Number Format Percentage


Category Profitability Band Type +
Name ROS Area Manager Corporate Administrators Frequency Month
Process Financial Time Frame At present

Kpi Description A measure of a company's profitability, equal to a fiscal year's pre-tax income divided by total sales

Calculation Formula fiscal year's pre-tax income divided by total sales

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 06 Perspective FINANCIAL Number Format Amount


Category Profitability Band Type +
Name EBITDA Area Manager Corporate Administrators Frequency Month
Process Financial Time Frame At present

Kpi Description A measure of a company's operating cash flow based on data from the company's income statement

Calculation Formula Earnings before the deduction of interest expenses, taxes, depreciation, and amortization.

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 07 Perspective FINANCIAL Number Format Decimal


Category Operating Cycle Band Type -
Name Accounts Receivable Turnover in Days Area Manager Sales Manager Frequency Month
Process Customer Time Frame At present

Kpi Description Indicates the liquidity of the company's receivables in days.

Calculation Formula Average Gross Receivables / (Annual Net Sales / 365)

Data Source Erp

Target Description Budget

Other Information
KPI SETTING

Code Kpi 08 Perspective FINANCIAL Number Format Decimal


Category Operating Cycle Band Type +
Name Payables Turnover in Days Area Manager Purchasing Manager Frequency Month
Process Supply Vendor Time Frame At present

Kpi Description Indicates the liquidity of the firm's payables in days.

Calculation Formula Average Accounts Payable / (Purchases / 365)

Data Source ERP

Target Description Budget

Other Information
KPI SETTING

Code Kpi 09 Perspective FINANCIAL Number Format Decimal


Category Operating Cycle Band Type -
Name Rolling average raw material storage Area Manager Purchasing Manager Frequency Month
Process Financial Time Frame At present

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 10 Perspective FINANCIAL Number Format Decimal


Category Operating Cycle Band Type -
Name Inventory Turnover in Days Area Manager Production Manager Frequency Month
Process Financial Time Frame At present

Kpi Description Indicates the liquidity of the inventory in days.

Calculation Formula Average Inventory / (Cost of Goods Sold / 365)

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 11 Perspective RISK Number Format Percentage


Category Financial risk Band Type +
Name Investments/Sales Area Manager Corporate Administrators Frequency Month
Process Financial Time Frame At present

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 12 Perspective FINANCIAL Number Format Percentage


Category Costs Band Type -
Name % Purchases Area Manager Purchasing Manager Frequency Month
Process Financial Time Frame At present

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 13 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 14 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 15 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 16 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 17 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 18 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 19 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 20 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 21 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 22 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
Azienda XYZ

KPI SETTING

Code Kpi 23 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

04/30/2017 X KPI 1.43


Azienda XYZ

KPI SETTING

Code Kpi 24 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

04/30/2017 X KPI 1.43


KPI SETTING

Code Kpi 25 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 26 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 27 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 28 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 29 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 30 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 31 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 32 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 33 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 34 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 35 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 36 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 37 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 38 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description Longevity; duration of service or employment. Often used to indicate how long an employee has worked at a company or an individual has belonged to an organization

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 39 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 40 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 41 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 42 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 43 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 44 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 45 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 46 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 47 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 48 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 49 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 50 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 51 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 52 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 53 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 54 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 55 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 56 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 57 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 58 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 59 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 60 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 61 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 62 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 63 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 64 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 65 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 66 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 67 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 68 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 69 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 70 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 71 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 72 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
Azienda XYZ

KPI SETTING

Code Kpi 73 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information

04/30/2017
KPI SETTING

Code Kpi 74 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 75 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 76 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 77 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 78 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 79 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 80 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 81 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 82 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 83 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 84 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 85 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 86 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 87 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 88 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 89 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 90 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 91 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 92 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 93 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 94 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 95 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 96 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 97 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 98 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 99 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information
KPI SETTING

Code Kpi 100 Perspective Number Format


Category Band Type
Name Area Manager Frequency
Process Time Frame

Kpi Description

Calculation Formula

Data Source

Target Description

Other Information