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IS Billing Overview

- By Babji
What is IS-U

Features of SAP utilities

Structure of ISU

Billing Overview
Creation of Bill
Rate structure
Billing document
Billing process



Bill reversal
What is IS-U

ISU is a sales & information system that supports business process

and services of a utility company

Allows to manage and bill customers

Rapid billing
IS-U is integrated with

Service management

Customer service

Sales and distribution

Enables to bill service orders of sales of goods

FI-CA(Contract accounts receivable and payable)

Manages large number of postings from billing requests

SAP uses business workflow to automate the business process

SAP Utilities features

Basic functions
Managing address
Generating dates and schedules for metering
Generating dates for billing
Dunning procedures

Master data
Business Master data
Technical Master data
Device location
SAP Utilities features (Contd...)

Device management
Meter readings
Certification of all devices for company

This component Is used for billing the customers following standard divisions
Electricity , gas, water and multimedia services

Includes the taxes and concessions for the bill generated
Consolidate different bills at contract account level
Essential details of customer and consumption
IS-U Structure
Billing Overview
Billing overview

Billing and Invoicing Process

Create meter Enter Billing Order

Reading order Meter readings


Printing Invoicing
Billing overview

Billing Invoicing

Consumption and bill amount Process contract billing to contract account

calculation process receivable and prepare printout

Performed at Contract level Performed at Contract Account level

Determine billing periods VAT determination & Posting

Determine tariff (rate) data e.g. Consolidate all items from different
Unit Charge, Standing Charge. contracts to be invoiced under the same
contract account
A Data Document recording all
consumption related items to be Physical Printout delivered to customers for
passed to invoicing payment ( Invoicing Statement )
Billing overview

Types of Billing

Periodic billing
Regularly (monthly or quarterly)
Bill cycle controlled from scheduling in portion
Sequence determined by scheduling

Interim billing
Not bound to scheduling
Can be initiated manually (Cancel Rebill)
Next periodic billing begins at time of interim billing.

Final billing
Created when customer moves out
Can lead to automatic switch of dunning procedure
Data elements of the billing process

Control billing schedule. Portion 1 Portion 2
Billed 25/7/2011 Billed 26/7/2011
Determines frequency of
the periodic billing.
Group of contracts to be
billed on the same day. MRU 1
Possibly assigned to
several meter reading

Data elements of the billing process

Billing order status

Status 1 Status 2
Not Billable Billable Delete Restored

When meter After meter When contract For reversal

reading order readings are is billed processing
is created uploaded successfully

Create meter Enter

Billing Reversal
Reading order Meter readings
Tcode : ES32

Non billable

Creation of Bill

Tcode : EASIBI

Residential or non-residential

Annual consumption or regular interval

Validation will be performed after bill generation

Billing uses meter reading results

Billing depends on rate structures

Different billing periods are included in various billing procedures

Master data can be changed during billing process

Creation of Bill (Contd..)
Rate structure

Contains billing rules of company

Rate is the most important element in billing

Rate category is allocated at Installation level

Rate category


Rate type
Creation of Bill (Contd..)

Customer should be in live status

The order should be in billable status

It should have meter readings

Data elements of the billing process

Billing document
Transaction Code to create Billing Document is EASIBI

A data document recording all consumption related items to be passed to


Created at contract level when billing completed

Can be created automatically or manually

These are required to execute invoicing

Can be simulated before actual billing execution

Billing process

Creation of order

Billable status after meter


Creation of bill

Bill document

Creation of invoice Print document

Deletion of bill order

Data elements of the billing process (Contd.)
Data elements of the billing process (Contd.)
Data elements of the billing process (Contd.)
Data elements of the billing process (Contd.)
Data elements of the billing process (Contd.)


The physical printout delivered to customers for payment

Also known as Invoice Statement

Transaction Code to create Invoice document is : EA19 / EASIBI

Collective Invoicing

This process permits the different contract

accounts to be billed into one invoice.

The total of these documents is posted

statistically to a collective bill account.

Payments are made through the collective

contract account and then automatically posted
to individual account that is linked to a collective
bill account.
Collective Invoicing

Collective Accounts Relationship

Contract Account

CHILD Contract Account 1

Contract 1

CHILD Contract Account 2

Contract 2
CHILD Contract Account n

Contract n
Billing outsorting

Outsorting overview

Outsorting is the procedure whereby a document is placed on an exception list if

it has failed validation during billing or invoicing.

It consists of predefined validations e.g. on certain net amount limits after Billing
and/ or Invoicing.

Transaction Code to release out sorted document is : EA05

Billing outsorting

Validation process is automatically maintained by system

Meter Reading Billing

Validation Validation

Reading Meter
Invoicin Printing
Order Readings Billing

Outsorted Documents

Exception List
Bill reversal


To correct billing and/or invoicing errors for re-processing

At billing and/or invoicing document levels

Mostly to handle customer complaints

Types of reversal
Full reversal: Process which reverse both print document and billing
Invoice reversal: Process which reverse only print document
Bill reversal: Process which reverse only billing document. Only
applicable when print document has not been generated or
has been reversed.
Transaction Codes for Bill reversal

Full reversal : EA13

Invoice reversal : EA13

Bill reversal: EA20

Meter reading, Billing and Invoicing Block

Billing block
Billing block prevents a contract from billing, hence stop creation of billing

Billing order remains outstanding in the system, allowing user to track

unbilled status for the blocked contract.

Billing block is set at contract level.

Meter reading, Billing and Invoicing Block

Invoicing lock

Invoicing lock prevents contract account from invoicing, hence stop creation
of invoicing document.

Billing document remains outstanding in the system, allowing user to track

unbilled status for the locked contract account.

Invoicing lock is set at contract account.

Installation View

Billing Class

Rate category
Billing Periods

Dynamic Period Control (DPC) functionality of SAP will be used to

determine the correct billing period.
(EA40 to display Invoice document)

T code: EA40
(EA40 to display Invoice document)

T code: EA40
Standard Transaction codes related to Billing Module

EL01 Create MR order

EL28 Enter MR

EA00/ EASIBI Create Billing Document

EASISI Individual simulation of Billing / Invoice document

EA19 / EASIBI Create Billing Document

EA20 Billing document Reversal

EA13 Full / Invoice reversal

EA05 Release out sort document

EA16/ EA17/ EA18 Create/ Change/ Display Manual Bill

Standard Transaction codes related to Billing Module

EA22 Display Billing document

EA40 Display Invoice document

EA10_COLL Create Collective Bill

EA60 Print Invoice

EA64 Print Collective Bill