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APQC's Process Classification Framework Excel Version

Version April, (c) 2008


5.0.3 2008 APQC
Release

Level 2 = Process Group


Level 1 = Category

Level 3 = Process

Level 4 = Activity
Unique Identifier

Source

10002 1 Develop Vision and Strategy (10002)


10003 2 Develop and Manage Products and Services (10003)
10061 (5.0.0) 2.1 Manage product and service portfolio (10061)
10062 (5.0.0) 2.2 Develop products and services (10062)
10080 2.2.1 Design, build, and evaluate products and services (10080)
10083 2.2.1.1 Assign resources to product/service project (10083)
10084 2.2.1.2 Prepare high-level business case and technical assessment (
10085 2.2.1.3 Develop product/service design specifications (10085)
10086 2.2.1.4 Document design specifications (10086)
10087 (5.0.0) 2.2.1.5 Conduct mandatory and elective external reviews (legal, regu
10088 2.2.1.6 Build prototypes (10088)
10089 2.2.1.7 Eliminate quality and reliability problems (10089)
10090 2.2.1.8 Conduct in-house product/service testing and evaluate feasib
10091 2.2.1.9 Identify design/development performance indicators (10091)
10092 2.2.1.10 Collaborate design with suppliers and contract manufacturer
10081 2.2.2 Test market for new or revised products and services (10081)
10093 2.2.2.1 Prepare detailed market study (10093)
10094 2.2.2.2 Conduct customer tests and interviews (10094)
10095 2.2.2.3 Finalize product/service characteristics and business cases (1
10096 2.2.2.4 Finalize technical requirements (10096)
10097 2.2.2.5 Identify requirements for changes to manufacturing/delivery p
10082 (5.0.0) 2.2.3 Prepare for production (10082)
10098 2.2.3.1 Develop and test prototype production and/or service delivery
10099 2.2.3.2 Design and obtain necessary materials and equipment (10099
10100 2.2.3.3 Install and validate production process or methodology (1010
10004 3 Market and Sell Products and Services (10004)
10005 4 Deliver Products and Services (10005)
10006 5 Manage Customer Service (10006)
10007 6 Develop and Manage Human Capital (10007)
10008 7 Manage Information Technology (10008)
10009 8 Manage Financial Resources (10009)
10010 9 Acquire, Construct, and Manage Property (10010)
11179 10 Manage Environmental Health and Safety (EHS) (11179)
10012 11 Manage External Relationships (10012)
10013 12 Manage Knowledge, Improvement, and Change (10013)
project (10083)
d technical assessment (10084)
cifications (10085)

ernal reviews (legal, regulatory, standards, internal) (10087)

ems (10089)
sting and evaluate feasibility (10090)
mance indicators (10091)
nd contract manufacturers (10092)

cs and business cases (10095)

manufacturing/delivery processes (10097)

on and/or service delivery process (10098)


als and equipment (10099)
ss or methodology (10100)